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Front office manager vs front of house manager

The differences between front office managers and front of house managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a front office manager, becoming a front of house manager takes usually requires 2-4 years. Additionally, a front office manager has an average salary of $52,141, which is higher than the $41,163 average annual salary of a front of house manager.

The top three skills for a front office manager include customer service, reservations and guest service. The most important skills for a front of house manager are cleanliness, guest satisfaction, and wine.

Front office manager vs front of house manager overview

Front Office ManagerFront Of House Manager
Yearly salary$52,141$41,163
Hourly rate$25.07$19.79
Growth rate18%10%
Number of jobs80,983221,210
Job satisfaction--
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 55%
Average age4739
Years of experience64

What does a front office manager do?

Front office managers act as the senior person in an office setting and are responsible for keeping a professional work environment, administrative support, and staff supervision. They have varied tasks and duties, including managing accounting functions, approving office equipment and supplies, and allocating work assignments. They often use several skills to accomplish their responsibilities, including in-depth knowledge of the organization, a better understanding of the company's offerings and products, and awareness of other employees' different roles.

What does a front of house manager do?

A front of house manager coordinates and supervises the front house team. Front of house managers make sure that every client receives a warm welcome. They see to it that all house services are performed smoothly. The scope of their duties and responsibilities may involve the recruitment of team members. They carry out administrative tasks in an organization or establishment such as a theater, concert hall, or restaurant. It is their job to handle the preparation and daily operations of these areas.

Front office manager vs front of house manager salary

Front office managers and front of house managers have different pay scales, as shown below.

Front Office ManagerFront Of House Manager
Average salary$52,141$41,163
Salary rangeBetween $38,000 And $70,000Between $27,000 And $61,000
Highest paying CityWashington, DCNew York, NY
Highest paying stateNew YorkNew York
Best paying companyNomura SecuritiesCisco
Best paying industryHospitalityHospitality

Differences between front office manager and front of house manager education

There are a few differences between a front office manager and a front of house manager in terms of educational background:

Front Office ManagerFront Of House Manager
Most common degreeBachelor's Degree, 48%Bachelor's Degree, 55%
Most common majorBusinessBusiness
Most common collegeCornell University-

Front office manager vs front of house manager demographics

Here are the differences between front office managers' and front of house managers' demographics:

Front Office ManagerFront Of House Manager
Average age4739
Gender ratioMale, 32.2% Female, 67.8%Male, 42.0% Female, 58.0%
Race ratioBlack or African American, 10.2% Unknown, 4.7% Hispanic or Latino, 19.2% Asian, 5.4% White, 59.9% American Indian and Alaska Native, 0.6%Black or African American, 11.0% Unknown, 4.9% Hispanic or Latino, 16.4% Asian, 8.3% White, 58.9% American Indian and Alaska Native, 0.6%
LGBT Percentage8%10%

Differences between front office manager and front of house manager duties and responsibilities

Front office manager example responsibilities.

  • Serve as managing department head of the newly create small meetings group focusing on short-term incremental business across all Marriott brands.
  • Process monthly and quarterly taxes * deliver payroll weekly * manage accounts payable/receivable * schedule appointments * direct phone calls
  • Manage facility procedures relate to insurance and billing and solve patients' queries regarding their insurance renewal and expiry.
  • Direct all guest service associates, reception managers, agents and PBX with full fiscal responsibilities, including budgeting and forecasting.
  • Ensure that VIP reservations are appropriately block through close monitoring and proper organization.
  • Lead trainer for new PMS roll-out, including downtime and upgrade management.
  • Show more

Front of house manager example responsibilities.

  • Plan and manage all windows design and implementations.
  • Manage a dedicate Linux web server; install new vhosts accounts including a cpanel via WHM software.
  • Manage the development of a hybrid Linux desktop deploy to an acquire company to aid in application integration.
  • Manage and full responsible for the daily operation of all bars outlet, main bar, and banquet bar service.
  • Manage all holiday reservations and seating including staffing of all cater events.
  • Manage daily operations of the front-of-the-house functions in the restaurant, including appearance, presentation, customer experience and professional leadership.
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Front office manager vs front of house manager skills

Common front office manager skills
  • Customer Service, 13%
  • Reservations, 11%
  • Guest Service, 10%
  • Payroll, 6%
  • Patients, 6%
  • Night Audit, 5%
Common front of house manager skills
  • Cleanliness, 16%
  • Guest Satisfaction, 8%
  • Wine, 8%
  • Guest Service, 8%
  • POS, 7%
  • Customer Service, 6%

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