Post job

General manager in training vs general service manager

The differences between general managers in training and general service managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a general manager in training and a general service manager. Additionally, a general service manager has an average salary of $85,187, which is higher than the $32,632 average annual salary of a general manager in training.

The top three skills for a general manager in training include customer service, POS and sales growth. The most important skills for a general service manager are customer service, customer satisfaction, and business plan.

General manager in training vs general service manager overview

General Manager In TrainingGeneral Service Manager
Yearly salary$32,632$85,187
Hourly rate$15.69$40.96
Growth rate6%6%
Number of jobs380,193435,376
Job satisfaction--
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 58%
Average age4444
Years of experience66

What does a general manager in training do?

The responsibilities of a general manager in training primarily revolve around overseeing the operations in a store or business, ensuring everything is running smoothly. They mainly report to a more experienced or higher-ranking official, following their directives while still under the training program. As a general manager in training, it is essential to have an in-depth understanding of the employee's welfare and the company's vision, mission, and policies, implementing them daily. Furthermore, one must produce consistent progress reports and presentations, all while leading the workforce to reach sales targets and significant customer satisfaction.

What does a general service manager do?

General service managers are professionals who manage the administrative activities of a company to ensure that a proper environment for its operations is achieved. These managers are required to supervise the maintenance activities and upgrades of equipment and systems so that they can minimize disruptions of business activities. Under the direction of the finance manager, general service managers must coordinate with service providers on matters related to finance and tax. They must also manage teams to ensure that they comply with local and occupational health laws.

General manager in training vs general service manager salary

General managers in training and general service managers have different pay scales, as shown below.

General Manager In TrainingGeneral Service Manager
Average salary$32,632$85,187
Salary rangeBetween $20,000 And $52,000Between $52,000 And $137,000
Highest paying CityBoston, MAMountain View, CA
Highest paying stateRhode IslandCalifornia
Best paying companyHealthTrustStanford University
Best paying industryHospitalityFinance

Differences between general manager in training and general service manager education

There are a few differences between a general manager in training and a general service manager in terms of educational background:

General Manager In TrainingGeneral Service Manager
Most common degreeBachelor's Degree, 54%Bachelor's Degree, 58%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

General manager in training vs general service manager demographics

Here are the differences between general managers in training' and general service managers' demographics:

General Manager In TrainingGeneral Service Manager
Average age4444
Gender ratioMale, 68.3% Female, 31.7%Male, 78.3% Female, 21.7%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 15.0% Asian, 6.3% White, 67.8% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between general manager in training and general service manager duties and responsibilities

General manager in training example responsibilities.

  • Provide leadership and direction to facility management and program owners while motivating and interacting with employees to achieve continuous improvement.
  • Receive the highest company-wide bonus for an AGM.
  • Serve as an associate, manager, and AGM prior to promotion.
  • Train all local areas new hire management on all products, services and on company's POS system.
  • Focuse all personnel on product quality and supervise a team of 20+ employees as SM and 19 stores as DM.
  • Control staffing including interviewing, scheduling and payroll, conducting appraisals and progressive improvement planning.
  • Show more

General service manager example responsibilities.

  • Lead team through ISO certification which increase quality and processes.
  • Lead RFP process for CRM software to include extensive evaluation and contract negotiation.
  • Stabilize logistics organization, recruit and train 2 key positions, achieve zero staff turnover for two years.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Maximize repair/assembly departments' workflow, parts inventory, and logistics.
  • Improve quality systems across all plants and obtain QS or ISO certification at all sites.
  • Show more

General manager in training vs general service manager skills

Common general manager in training skills
  • Customer Service, 22%
  • POS, 12%
  • Sales Growth, 12%
  • Sales Volume, 10%
  • Cleanliness, 7%
  • Product Quality, 6%
Common general service manager skills
  • Customer Service, 20%
  • Customer Satisfaction, 7%
  • Business Plan, 6%
  • Employee Development, 5%
  • Oversight, 5%
  • Financial Statements, 5%

Browse executive management jobs