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General service manager vs general manager of operations

The differences between general service managers and general managers of operations can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a general service manager and a general manager of operations. Additionally, a general manager of operations has an average salary of $89,522, which is higher than the $85,187 average annual salary of a general service manager.

The top three skills for a general service manager include customer service, customer satisfaction and business plan. The most important skills for a general manager of operations are customer service, develop team, and financial statements.

General service manager vs general manager of operations overview

General Service ManagerGeneral Manager Of Operations
Yearly salary$85,187$89,522
Hourly rate$40.96$43.04
Growth rate6%6%
Number of jobs435,376382,581
Job satisfaction--
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 63%
Average age4444
Years of experience66

What does a general service manager do?

General service managers are professionals who manage the administrative activities of a company to ensure that a proper environment for its operations is achieved. These managers are required to supervise the maintenance activities and upgrades of equipment and systems so that they can minimize disruptions of business activities. Under the direction of the finance manager, general service managers must coordinate with service providers on matters related to finance and tax. They must also manage teams to ensure that they comply with local and occupational health laws.

What does a general manager of operations do?

General managers of operations are employed to oversee the overall operations of businesses. Their responsibilities include the improvement of the efficiency of the operations and overall management. They coordinate the primary performance goals for direct reporting functions and set the strategies for the organization. It is their responsibility to communicate strategy as well as results to employees. They also engage with the corporate officers in the strategic planning and development of the organization or enterprise.

General service manager vs general manager of operations salary

General service managers and general managers of operations have different pay scales, as shown below.

General Service ManagerGeneral Manager Of Operations
Average salary$85,187$89,522
Salary rangeBetween $52,000 And $137,000Between $48,000 And $165,000
Highest paying CityMountain View, CAJersey City, NJ
Highest paying stateCaliforniaNew Jersey
Best paying companyStanford UniversityYuma Regional Medical Center
Best paying industryFinance-

Differences between general service manager and general manager of operations education

There are a few differences between a general service manager and a general manager of operations in terms of educational background:

General Service ManagerGeneral Manager Of Operations
Most common degreeBachelor's Degree, 58%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

General service manager vs general manager of operations demographics

Here are the differences between general service managers' and general managers of operations' demographics:

General Service ManagerGeneral Manager Of Operations
Average age4444
Gender ratioMale, 78.3% Female, 21.7%Male, 81.2% Female, 18.8%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%Black or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between general service manager and general manager of operations duties and responsibilities

General service manager example responsibilities.

  • Lead team through ISO certification which increase quality and processes.
  • Lead RFP process for CRM software to include extensive evaluation and contract negotiation.
  • Stabilize logistics organization, recruit and train 2 key positions, achieve zero staff turnover for two years.
  • Coordinate and participate with the installation teams to help troubleshoot problems and resolve customer concerns while managing service and commissioning engineers.
  • Maximize repair/assembly departments' workflow, parts inventory, and logistics.
  • Improve quality systems across all plants and obtain QS or ISO certification at all sites.
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General manager of operations example responsibilities.

  • Finance and billing accountability across Medicaid, manage care commercial insurance, insurance verification, contract management, and benefits administration.
  • Establish company's social network presence via Facebook.
  • Install, maintain, and support all hardware components ranging from scanners, POS devices and BMI readers.
  • Experience with various cash/credit management, facility monitoring, processing, digital signage, POS and remote ticketing systems.
  • Implement corporate program to increaselikes and interactions on station Facebook pages.
  • Coordinate office management, reporting, accounting, payroll, regulatory compliance and financial responsibility.
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General service manager vs general manager of operations skills

Common general service manager skills
  • Customer Service, 20%
  • Customer Satisfaction, 7%
  • Business Plan, 6%
  • Employee Development, 5%
  • Oversight, 5%
  • Financial Statements, 5%
Common general manager of operations skills
  • Customer Service, 20%
  • Develop Team, 6%
  • Financial Statements, 6%
  • Logistics, 6%
  • Payroll, 6%
  • Continuous Improvement, 4%

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