Manager Infrastructure Engineering - API Platforms
Columbus, OH
Manager IT Engineering - IE07AE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
We are seeking a hands-on, technically adept Manager of Infrastructure Engineering for API Platforms to lead and coach a high-performing team supporting our enterprise API platforms. This includes legacy systems like DataPower, modern API Management Platforms, and Cloud Native API Gateways. This role is ideal for a "player-coach" who thrives in balancing operational excellence with strategic platform evolution.
This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).
Key Responsibilities:
* Platform Ownership & Stewardship:
* Act as App Owner for multiple API-related infrastructure solutions.
* Own and manage platform health, currency, and technical debt.
* Lead audit readiness, vulnerability remediation, and documentation efforts.
* Ensure compliance with App Owner responsibilities across lifecycle.
* Engineering Leadership:
* Serve as a "player-coach," providing technical guidance while actively contributing to engineering efforts.
* Drive infrastructure stability, performance, scalability, security, and resiliency across API platforms.
* Lead modernization initiatives and platform transformation efforts.
* Automation & DevOps:
* Champion Infrastructure-as-Code (IaC) practices using tools like Terraform, CloudFormation, or similar.
* Implement CI/CD pipelines and automated monitoring for infrastructure health and performance.
* Drive observability and proactive incident response using tools such as Dynatrace, Splunk, and CloudWatch.
* People Management & Coaching:
* Manage and mentor a team of engineers, fostering skill development and transformation.
* Build a culture of continuous improvement, ownership, and technical excellence.
* Lead structured triage and incident response, including participation in a 24x7 on-call rotation (approx. one week/month).
* Strategic Collaboration:
* Partner with API Product, Enablement, and Execution teams to align infrastructure capabilities with platform goals.
* Collaborate across Cloud, Core Infrastructure, SRE, and Security teams to deliver integrated solutions.
Qualifications:
* Proven experience managing infrastructure for API platforms or middleware, preferably in insurance or finance.
* Demonstrated success in leading teams through platform modernization and transformation.
* Strong hands-on experience with IaC, cloud platforms (such as AWS, GCP, Azure), and API and Middleware Solutions (such as DataPower, Apigee, AWS API Gateway, Kong, etc.).
* Deep understanding of infrastructure health, currency management, and technical debt reduction.
* Experience as an application owner who can complete enterprise application ownership responsibilities including documentation, certification, audit, compliance, and vulnerability remediation processes.
* Ability to balance operational responsibilities with strategic improvement initiatives.
* Observability and SRE skills.
* Excellent communication and coaching skills; ability to elevate team capabilities.
Preferred Qualifications:
* Experience as an Enterprise Middleware or API Platform Owner.
* Background in insurance or financial services.
* Bachelor's or Master's degree in Computer Science, Engineering, or related field.
* Certifications in cloud platforms or infrastructure management.
Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$136,800 - $205,200
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
About Us | Our Culture | What It's Like to Work Here | Perks & Benefits
Auto-ApplyIT Program Manager- Data Analytics & AI
Columbus, OH
With the stabilization of our SAP S/4HANA RISE and Cloud First transformation, The Marzetti Company has entered a new phase-transitioning from platform implementation to ongoing business transformation. Our intentionally nimble technical landscape is maintained, improved, and continuously optimized through the capabilities of a centralized Business Transformation team within the Information Technology (IT) department.
The Program Manager may lead a team of Project Managers and/or Project Admins that is responsible for managing enhancements, projects, and programs. The role will be responsible for balancing the delivery of operational work, enhancements, and projects across three major IT delivery areas of Data, Analytics, & AI Programs. The role will plan strategies, provide advice to stakeholders, review, advise and sometimes lead projects, audit and QA project plans and execution, and be responsible for risk and issue management and escalation to senior management. The Program Manager will support the Director of IT Portfolio Management, the VP of Data, Analytics, AI, and Infrastructure and other relevant stakeholders in project selection, prioritization, feasibility, and resource management for their Program(s). This position will also include facilitating collaboration and management of portions of the Marzetti AI Council.
This role will collaborate closely with all levels of IT leadership to advance and refine the organization's internal portfolio management processes and tools. The Program Manager will drive greater efficiency and effectiveness in program execution by optimizing portfolio management systems such as Microsoft, SAP, ServiceNow, and Planisware, ensuring seamless integration of project planning and financial management across the enterprise.
Responsibilities
Essential Functions / Primary Responsibilities
Leadership
* Build and lead high-performing matrixed teams; provide coaching and mentorship.
* Directly supervise staff/subcontractors; oversee hiring, training, performance, and issue resolution.
* Monitor program/project activities for accuracy, quality, and consistency.
* Benchmark performance and drive continuous improvement in program/portfolio management.
Program Governance & Oversight
* Manage intake and portfolio alignment within IT hierarchy and standards.
* Translate corporate strategy into a data & AI program roadmap.
* Define scope, objectives, metrics, and charters for initiatives.
* Manage budgets, forecasts, and cloud/AI training costs.
* Maintain schedules, monitor RAG status, and mitigate risks.
* Enforce stage gate compliance; train/support PMs and admins.
* Oversee staffing, resourcing, and project execution.
* Audit project plans and track benefits realization.
* Report status, risks, and progress to stakeholders.
AI Program Leadership
* Partner with AI Council and enterprise architects to guide AI strategy.
* Manage AI use-case pipeline and prioritization (e.g., forecasting, predictive, generative).
* Define standards for model lifecycle (development, deployment, monitoring).
* Oversee ethics, responsible AI, risk controls, and compliance (GDPR, CCPA).
* Ensure adoption through organizational change management and training.
Data Analytics Leadership
* Prioritize analytics initiatives across business units.
* Ensure data quality, lineage, and master data processes.
* Enable scalable, governed analytics platforms with architecture teams.
* Advance dashboards, self-service, and advanced analytics capabilities.
Stakeholder & Change Management
* Act as liaison between business and IT leadership.
* Drive adoption of AI and analytics solutions through communication/training.
* Track and communicate value realization to executives.
Vendor & Technology Management
* Govern vendor relationships and ensure SLAs/contract compliance.
* Recommend standards for BI tools, AI frameworks, and ML platforms.
* Support RFPs, renewals, sourcing, and cost optimization.
Reporting & Continuous Improvement
* Deliver KPIs, dashboards, and executive updates.
* Capture lessons learned and share best practices.
* Monitor emerging AI/analytics trends and recommend pilots.
* Establish standards for project reporting and documentation.
Qualifications
Experience & Requirements
* Bachelor's in business, IS, or related field; or equivalent experience.
* 8+ years IT project management (increasing size/complexity).
* 3+ years business-facing delivery in analytics, custom dev, or AI.
* Proven success coordinating large/multiple projects.
* Manufacturing industry experience preferred.
* Skilled in estimation, scheduling, risk/issue management, lifecycle adherence, budget/benefits tracking.
* PMP certification preferred.
Experience & Requirements
* Bachelor's in business, IS, or related field; or equivalent experience.
* 8+ years IT project management (increasing size/complexity).
* 3+ years business-facing delivery in analytics, custom dev, or AI.
* Proven success coordinating large/multiple projects.
* Manufacturing industry experience preferred.
* Skilled in estimation, scheduling, risk/issue management, lifecycle adherence, budget/benefits tracking.
* PMP certification preferred.
Essential Functions / Primary Responsibilities
Leadership
* Build and lead high-performing matrixed teams; provide coaching and mentorship.
* Directly supervise staff/subcontractors; oversee hiring, training, performance, and issue resolution.
* Monitor program/project activities for accuracy, quality, and consistency.
* Benchmark performance and drive continuous improvement in program/portfolio management.
Program Governance & Oversight
* Manage intake and portfolio alignment within IT hierarchy and standards.
* Translate corporate strategy into a data & AI program roadmap.
* Define scope, objectives, metrics, and charters for initiatives.
* Manage budgets, forecasts, and cloud/AI training costs.
* Maintain schedules, monitor RAG status, and mitigate risks.
* Enforce stage gate compliance; train/support PMs and admins.
* Oversee staffing, resourcing, and project execution.
* Audit project plans and track benefits realization.
* Report status, risks, and progress to stakeholders.
AI Program Leadership
* Partner with AI Council and enterprise architects to guide AI strategy.
* Manage AI use-case pipeline and prioritization (e.g., forecasting, predictive, generative).
* Define standards for model lifecycle (development, deployment, monitoring).
* Oversee ethics, responsible AI, risk controls, and compliance (GDPR, CCPA).
* Ensure adoption through organizational change management and training.
Data Analytics Leadership
* Prioritize analytics initiatives across business units.
* Ensure data quality, lineage, and master data processes.
* Enable scalable, governed analytics platforms with architecture teams.
* Advance dashboards, self-service, and advanced analytics capabilities.
Stakeholder & Change Management
* Act as liaison between business and IT leadership.
* Drive adoption of AI and analytics solutions through communication/training.
* Track and communicate value realization to executives.
Vendor & Technology Management
* Govern vendor relationships and ensure SLAs/contract compliance.
* Recommend standards for BI tools, AI frameworks, and ML platforms.
* Support RFPs, renewals, sourcing, and cost optimization.
Reporting & Continuous Improvement
* Deliver KPIs, dashboards, and executive updates.
* Capture lessons learned and share best practices.
* Monitor emerging AI/analytics trends and recommend pilots.
* Establish standards for project reporting and documentation.
Technical Service Manager - Fiber Bonding
Akron, OH
The Consumer Materials business has a key goal to grow its North American business. The emphasis is industry sectors for non-wovens, textiles space. Product categories such as diapers, wipes, face masks are part of the portfolio.
As a key participant in this strategy, we are seeking a highly motivated, passionate and inquisitive individual to help drive this growth. The successful candidate for this role will provide technical support for customers in North America, recommending optimal products and supporting introductions at customers facilities. They will drive growth through leading and participating in new product development projects as required to deliver new innovative solutions to our customers. They will assist with regulatory requests, solve customer complaints and introduce new products into the market. They will also support Synthomer plants producing products for the consumer materials business as required. The successful candidate for this role will have the opportunity to have a visible impact in terms of realizing the growth strategy for the business and will have exposure to senior management as a result. They will be a key part of a dynamic business keen to expand its North American presence.
Job Responsibilities
Ensure a proactive approach to SHE related issues and compliance with Group SHE principles and the Golden Rules in line with the Group's core values
Participate and execute new product development projects, liaising with internal technical teams
Serve as technical and applications expert, providing greater understanding of the Fibre-bonding products via in depth training, within the company and to Distributors
Develop guidelines and formulations for target segments and applications and give customers appropriate guidance for the use of our product range
Collaborate with R&D and engineering teams to ensure product performance and reliability as well as driving new product development
Provide direct technical support to customers and handle customer enquiries for the Fibre-bonding product line covering aspects such as product specification, design issues and complaints in region
Maintain contact with existing and prospective customers, either independently or together with the sales team, using all communication channels. Support the current business, understand customer needs, identity and progress opportunities to expand the use of the entire product range
Ensure with cooperation of Quality, Sales, Application Laboratories and Operations that customer complaints are handled effectively and to the satisfaction of the customer and ensure effective communication of the outcome
Stay current on industry developments and advancements in technology related to the Fibre-bonding
Develop and implement testing protocols and procedures for Fibre-bonding products
Analyse test results and provide recommendations for product improvements or modifications
Work with sales and marketing teams to develop product literature and technical data sheets
Requirements
Bachelor's Degree in Chemistry. Prefer Master's degree, PhD or comparable experience in the field.
Minimum 5 years' experience in Technical service, Sales or R&D. Prefer background with fibre-bonding applications
Strong understanding of the US fibre-bonding market
Excellent communication skills internally and with customers
Strong in building good customer relations
Exhibit a high level of initiative and self-motivation
Broad interests and willingness to take on relatively undefined challenges
Strong project management skills
Excellent oral and written communication skills
Ability to work in a team setting and with members from different technical background
Ability to work collaboratively with colleagues globally
Basic knowledge of polymer chemistry, such as polymer synthesis, functionalization, and characterization as well as reactive compounding are desired
Software programs: MS Office, SAP
Additional language skills (Spanish and/or German) is a plus
Up to 50% travel required
Auto-ApplyJunior Business IT Consultant for Manufacturing
Cleveland, OH
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
YOUR TEAM:
Business & Technology Solutions (BTS) department is a team of business analysts, IT architects and project managers, who support our clients in designing, planning, and conducting digital transformations in their business. We create a bridge between business objectives and the world of IT solutions that can help to achieve them. We're striving to understand client's business, current and future challenges, as well as their IT environment. We then propose, design, plan and help to implement new technological solutions or changes in the current IT landscape to improve or transform relevant business processes. We often define requirements for new IT projects that are later implemented by other Capgemini units or external partners.
For the BTS department, we are looking for people, who will use their skills and experience to support our clients in manufacturing area, especially by implementation and transformation of Manufacturing Operations Platforms.
YOUR TASKS:
* Taking part in consulting, transformation, and roll-out projects for our clients.
* Supporting organization and moderation of meetings and workshops with clients' representatives, in which you will get to know their business, current and future challenges as well as collect and structure requirements resulting from them.
* Analyzing, modeling, and identifying improvements of business processes as well as in IT systems and environments in order to propose and design changes and optimizations.
* Cooperating with clients, technology experts and development teams to design new technology solutions or changes in existing IT systems and landscapes.
* Taking part in defining requirements and creating specifications for new IT systems or changes and transformation of existing IT environments.
* Supporting by presentations and discussions on proposed solutions.
YOUR PROFILE:
* You have experience related to manufacturing (in particular in machinery, pharmaceutical or automotive industries);
* You came in contact with the IT world, you understand the software development process, basic concepts in IT architecture, you have participated in rollouts of IT systems;
* You are familiar with current market trends and concepts related to Digital Manufacturing, Industrial IoT, Industry 4.0, Shop Floor Integration, Edge Computing;
* You worked with IT systems supporting production and/or logistics like MES, SCADA, ERP etc.;
* Your knowledge and experience regarding relational databases and SQL will be an additional asset;
* You feel good in relationships with people, you are a communicative person and find satisfaction in helping colleagues or clients and gaining their attention for your ideas and services;
* You know German and English very well;
* You are good at analytical thinking - you can analyze processes/situations/problems in a structured way and propose solutions, focusing on the business goals of your activities.
WHAT YOU'LL LOVE ABOUT WORKING HERE:
Practical benefits: permanent employment contract from the first day; hybrid, flexible working model; equipment package for home office; private medical care with Medicover; life insurance; Capgemini Helpline; NAIS benefit platform;
Access to 70+ training tracks with certification opportunities; platform with free access to Pluralsight, TED Talks, Coursera, Udemy Business and SAP Learning HUB
Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Cloud, IoT, Agile, AI.
GET TO KNOW US
Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.
Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on TikTok! - @capgeminipl.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Where Better Begins. The ADAMH Board of Franklin County provides a pathway to recovery for Franklin County residents needing resources for addiction and mental health. We need you to join our team and help support the work that brings Help, Healing, Health and Hope to our community!
ADAMH is seeking our next Data Manager. In this role, you will manage the electronic data assets and lend necessary support to other members of Planning & Evaluation and data team in analysis and reporting needs to assist the ADAMH Board of Franklin County in becoming more data-driven and information-rich.
What we offer:
* Robust health benefits for all full-time employees, including comprehensive behavioral health support and coverage.
* Life insurance coverage for all full-time employees.
* Guaranteed 11 paid holidays every year.
* A 19% employer contribution to your OPERS pension plan.
* Generous wellness benefits and incentives for employees/spouses enrolled in healthcare plan.
* See more information on our competitive benefits programs at: **************************************
What you'll do:
* Plans and coordinates on-going management of major electronic data sources.
* Explores data from primary and secondary sources, and restructures data to be easily translatable into actionable insights.
* Provides ad-hoc support for data queries, assists with development of automated reporting, and analyzes and interprets datasets using analytical tools and techniques.
* Supports the leadership in devising and implementing simple and functional solutions that balance and streamline data needs among teams.
* Analyzes reporting requirements and translates the results into technical data designs in partnership with other data team staff.
* Ensures data transfer and extraction meets expectations of cross-functional teams and stakeholders.
* Defines and promotes best practices and design principles for data processing techniques and database structure independently and in collaboration with others. as well as collaboratively.
* Leads the integration of data sources in databases to drive reporting and dashboards.
* Provides support to data team staff in development and maintenance of internal and public dashboards as well as other automated reporting resources.
* Takes independent initiative to gather requirements from data team members and other ADAMH staff and clearly documents specifications for data integration and reporting resources.
* Creates and manages the centralized registry of dictionaries and technical specifications and maintains full documentation of data source processing, workflows and procedures, electronic diagrams, and other documentation in accordance with established data governance best practices, policies, and procedures.
* Prepares and delivers presentations and updates to diverse stakeholder audiences, including staff, leadership, partners, and community groups.
* Participates in internal and external committees and coalitions as assigned.
* Maintain regular and predictable attendance.
* Must be willing to undertake some travel.
* Other duties as assigned.
What we're looking for:
Education: Bachelor's degree in social sciences, business or public administration, or computer science or equivalent experience required.
Experience: Three (3) years' work experience in data analysis, modeling, and management, preferably in a behavioral healthcare, insurance, or public/social service agency.
Skills: Experience with programming in SQL Server or other database and data processing software (experience with SQL Server Integration Services and/or Tableau Prep preferred).
Proficient in use of MS Office Suite (e.g., Word, PowerPoint, Outlook, Teams) in addition to process mapping and diagramming tools.
Intermediate to advanced skills utilizing spreadsheet software like MS Excel for data analysis and data transformations.
Ability to adapt to a changing environment.
Ability to operate effectively both independently and as a member of a team.
Strong analytical and problem-solving skills with strong attention to detail.
Ability to transform technical documentation into a story.
Strong communication skills to share insights with multiple stakeholders.
Proven analytical capability and data-driven decision-making.
Ability to think ahead, plan long-term decisions, and anticipate outcomes.
Technical Services Project Manager
Cincinnati, OH
Clean Harbors in Cincinnati, OH is seeking a Technical Services Project Manager responsible for assisting in growing the revenues and profitability in defined business lines. Scope out, inventory, profile, secure approvals, draft and review safety plans, assess labor and equipment resources for opportunities that need more complex management and technical customer interaction. Manage the team responsible for executing a project to assure it's completed safely, on budget and exceeds the customer's expectations.
Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico and Puerto Rico. Everywhere industry meets environment, Clean Harbors is on-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us. Why work for Clean Harbors?
Health and Safety is our #1 priority and we live it 3-6-5!
Focus on maintaining sustainability and cleaning the Earth
Pay range $75-90k+ per year, with incentive plan
Comprehensive health benefits coverage after 30 days of full-time employment including 401K with Company match
Own part of the company with our Employee Stock Purchase Plan
Opportunities for growth and development for all the stages of your career
Company paid training and tuition reimbursement
Excellent interpersonal, communication, verbal, and written skills
Strong computer skills with a solid proficiency in Microsoft based applications
Ability to handle multiple tasks simultaneously
Perform physical functions per job requirements
Successfully complete a background check, drug test, and physical, by position
Preferred Qualifications:
Bachelor's degree
Leadership and supervisory knowledge
RCRA/OSHA knowledge
Clean Harbors Technical Services
Waste Disposal - Comprehensive disposal of hazardous and non-hazardous waste at Company-owned facilities
Recycling Services - Extensive recycling, reuse and reclamation options for materials such as solvents, chemicals, oil and electrical equipment
Chemical Packing - Safe, efficient handling and disposal of the widest range of chemicals, including reactives and compressed gases
Household Hazardous Waste (HHW) Services - HHW collection programs of all types and sizes, facilitated by Clean Harbors expert personnel
Clean Harbors is an equal opportunity employer.
Clean Harbors is committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. To request reasonable accommodation, contact ******************** or **************.
Clean Harbors is a Military & Veteran friendly company. Clean Harbors is committed to complying with applicable pay transparency laws and ensuring fair and equitable compensation. The posted salary range reflects the minimum and maximum target for this role. Final compensation may vary based on factors such as location, experience, skills, and business needs. In addition to the base salary, some roles may be eligible for bonus or incentive compensation and a comprehensive benefits package.
Ensure Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner
Prepare quotes or bids assure all costs are recognized and the quoted dollars meet required margins.
Prepare profiles both internal and external (third party) to manage the materials found in the scope of work.
Secure appropriate approvals.
Meets with customers to participate in job walks to understand the scope of work and any issues that may impact costs and execution.
Works with the Coordinators to schedule the work and assure availability of manpower and equipment resources.
Lead the team that executes the involved work and assure executed efficiently and safely.
Follow up on jobs with operational team and customer to assure work completed satisfactorily, issues resolved, invoiced, and monies collected.
Perform other duties and tasks as assigned from time to time by management and will be required by the needs of the Clean Harbors business.
Safely observe all corporate operating guidelines and procedures.
Observe all company environmental health and safety operating guidelines.
Performs other duties as assigned.
Auto-ApplyOrganizational Change Manager Level 1
Blue Ash, OH
Support the overall vision of the Technology & Digital (KTD) team by developing, updating, and communicating standards, policies, and procedures needed to effectively achieve strong business results. This position will utilize modern best practices from OCM, training and technical writing to create a clear and concise user experience enabling faster adoption, greater utilization, and higher proficiency of our contracts and vendor management processes and system.
Refine, lead and execute OCM plans
Develop and deliver training to multiple impacted groups of users in a hybrid, diverse work environment.
Document online training materials
Strong interpersonal communication skills, both verbal and written.
Proven problem solving and organizational skills.
Demonstrated ability in team motivation and delegation.
Excellent communication and presentation skills to effectively communicate information to customers and to all levels within the organization.
Key Responsibilities
Facilitate discovery with stakeholders and build an approach with targeted communications for internal and external users
Leverage technology to drive change and introduce resources through an internal web space on the Confluence platform and through in person training delivery in a hybrid work environment
Conceptualize visuals and build user experiences that drive action and produce measurable comprehension
Present solutions to multiple stakeholders for review and feedback
Ensure final products are developed within specifications for desired channels, and technical writing is accurate
Measure progress/behaviors and apply pivot approach if necessary
Must be able to perform the essential job functions of this position with or without reasonable accommodation
Implement the Organizational Change Management (OCM) Framework to manage the people side of change caused by change and transition
Develop and deliver actionable and targeted change management plans including: a communication plan and training plan
Coordinate, conduct, and measure training deployment and competencies
Develop training and supporting user materials through an internal portal (Confluence)
Execute delivery of OCM training to the organization and to external partners through formal and informal hybrid learning events
Execute Change Management while supporting Change Management practices
Note to Vendors
Remote/hybrid/fully in office: Remote/Hybrid
Top 3 Skills: Change Management Frameworks (ex: Prosci), Project Management, Stakeholder Engagement
Soft Skills needed: Leadership, Problem-Solving, Adaptability
Interview process - virtual interviews to start asap
Prescreening - 5 video interview questions and a game
Regional Program Manager - IT MSP Staffing
Columbus, OH
**Req number:** R6579 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion+. We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.
**Job Summary**
As the Regional Program Managers, you will drive regional growth and oversee growth initiatives and effective and successful program delivery for MSP Programs within their assigned region. If you have a strong background in MSP program management delivery and business development, and are looking for your next career move, apply now!
**Job Description**
We are looking for a **Regional Program Manager** to drive regional growth, oversee business development and ensuring effective MSP and Contingent Workforce Management program delivery for states within their assigned region. This position will be full-time and remote with up to 30% travel to client sites as strategically necessary.
Due to the specific legal and contractual requirements associated with this position, only US Citizens and Green Card Holders/Permanent residents will be considered for this role. Candidates must be able to work directly on CAI's W2.
**What You'll Do**
+ Lead business development efforts within the assigned region, identifying new public sector opportunities and expanding existing client relationships
+ Provide comprehensive oversight of program delivery for all public sector accounts within their region, ensuring compliance with contracts and service level agreements
+ Drive operational excellence in program delivery, optimizing processes and resources to meet client demands efficiently
+ Coordinate closely with public sector vertical leads to align regional strategies with broader industry trends and client needs
+ Manage regional Profit and Loss (P&L), ensuring financial targets are met and operational costs are controlled
+ Build and maintain strong relationships with key stakeholders within state governments and public sector agencies
+ Mentor and guide State Account Managers within their region, fostering a high-performance team environment
**What You'll Need**
Required:
+ Bachelor's degree in Business, Public Administration, or a related field
+ At least 8 years of experience in program management, account management, or business development within the staffing industry and with MSP Programs, with a strong focus on public sector and/or large enterprise clients
+ Reside in a western state, preferably Utah, North Dakota or New Mexico
+ Demonstrated success in achieving sales targets and managing complex client programs
+ Strong understanding of public sector procurement processes and contracting
+ Excellent leadership, communication, and negotiation skills
**Physical Demands**
+ Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards
+ Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.
+ Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitor
\#LI-NA1
**Reasonable accommodation statement**
If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or (888) 824 - 8111.
$110,000 - $115,000 per year
The pay range for this position is listed above. Exact compensation may vary based on several factors, including location, experience, and education. Benefit packages include medical, dental, and vision insurance, as well as 401k retirement account access. Employees in this role receive paid time off and may also be entitled to paid sick leave and/or other paid time off as provided by applicable law.
Manager Infrastructure Engineering - API Platforms
Columbus, OH
Manager IT Engineering - IE07AE We're determined to make a difference and are proud to be an insurance company that goes well beyond coverages and policies. Working here means having every opportunity to achieve your goals - and to help others accomplish theirs, too. Join our team as we help shape the future.
We are seeking a hands-on, technically adept Manager of Infrastructure Engineering for API Platforms to lead and coach a high-performing team supporting our enterprise API platforms. This includes legacy systems like DataPower, modern API Management Platforms, and Cloud Native API Gateways. This role is ideal for a "player-coach" who thrives in balancing operational excellence with strategic platform evolution.
This role will have a Hybrid work schedule, with the expectation of working in an office (Columbus, OH, Chicago, IL, Hartford, CT or Charlotte, NC) 3 days a week (Tuesday through Thursday).
Key Responsibilities:
+ Platform Ownership & Stewardship:
+ Act as App Owner for multiple API-related infrastructure solutions.
+ Own and manage platform health, currency, and technical debt.
+ Lead audit readiness, vulnerability remediation, and documentation efforts.
+ Ensure compliance with App Owner responsibilities across lifecycle.
+ Engineering Leadership:
+ Serve as a "player-coach," providing technical guidance while actively contributing to engineering efforts.
+ Drive infrastructure stability, performance, scalability, security, and resiliency across API platforms.
+ Lead modernization initiatives and platform transformation efforts.
+ Automation & DevOps:
+ Champion Infrastructure-as-Code (IaC) practices using tools like Terraform, CloudFormation, or similar.
+ Implement CI/CD pipelines and automated monitoring for infrastructure health and performance.
+ Drive observability and proactive incident response using tools such as Dynatrace, Splunk, and CloudWatch.
+ People Management & Coaching:
+ Manage and mentor a team of engineers, fostering skill development and transformation.
+ Build a culture of continuous improvement, ownership, and technical excellence.
+ Lead structured triage and incident response, including participation in a 24x7 on-call rotation (approx. one week/month).
+ Strategic Collaboration:
+ Partner with API Product, Enablement, and Execution teams to align infrastructure capabilities with platform goals.
+ Collaborate across Cloud, Core Infrastructure, SRE, and Security teams to deliver integrated solutions.
Qualifications:
+ Proven experience managing infrastructure for API platforms or middleware, preferably in insurance or finance.
+ Demonstrated success in leading teams through platform modernization and transformation.
+ Strong hands-on experience with IaC, cloud platforms (such as AWS, GCP, Azure), and API and Middleware Solutions (such as DataPower, Apigee, AWS API Gateway, Kong, etc.).
+ Deep understanding of infrastructure health, currency management, and technical debt reduction.
+ Experience as an application owner who can complete enterprise application ownership responsibilities including documentation, certification, audit, compliance, and vulnerability remediation processes.
+ Ability to balance operational responsibilities with strategic improvement initiatives.
+ Observability and SRE skills.
+ Excellent communication and coaching skills; ability to elevate team capabilities.
Preferred Qualifications:
+ Experience as an Enterprise Middleware or API Platform Owner.
+ Background in insurance or financial services.
+ Bachelor's or Master's degree in Computer Science, Engineering, or related field.
+ Certifications in cloud platforms or infrastructure management.
Candidate must be authorized to work in the US without company sponsorship. The company will not support the STEM OPT I-983 Training Plan endorsement for this position.
Compensation
The listed annualized base pay range is primarily based on analysis of similar positions in the external market. Actual base pay could vary and may be above or below the listed range based on factors including but not limited to performance, proficiency and demonstration of competencies required for the role. The base pay is just one component of The Hartford's total compensation package for employees. Other rewards may include short-term or annual bonuses, long-term incentives, and on-the-spot recognition. The annualized base pay range for this role is:
$136,800 - $205,200
Equal Opportunity Employer/Sex/Race/Color/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age
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Every day, a day to do right.
Showing up for people isn't just what we do. It's who we are - and have been for more than 200 years. We're devoted to finding innovative ways to serve our customers, communities and employees-continually asking ourselves what more we can do.
Is our policy language as simple and inclusive as it can be? Can we better help businesses navigate our ever-changing world? What else can we do to destigmatize mental health in the workplace? Can we make our communities more equitable?
That we can rise to the challenge of these questions is due in no small part to our company values that our employees have shaped and defined.
And while how we contribute looks different for each of us, it's these values that drive all of us to do more and to do better every day.
About Us (*************************************
Our Culture
What It's Like to Work Here (**************************************************
Perks & Benefits
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EEO
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Academy Fire Life Safety offers national one-stop fire and life safety services through our network of self-perform districts and trusted vendor partners. Our experienced account managers ensure clients across the country receive the same quality service for fire safety systems. We combine unmatched industry knowledge and scale with personal service and accountability.
Join our team with over 80 years in business and two decades serving hundreds of national and regional account customers. Academy Fire offers unparalleled expertise in the management of multi-site fire and life safety protection. Through our customer service centers in New York and California, we provide coverage 24/7, 365 days a year.
Academy Fire is seeking a Vendor Relations Manager!
Academy Fire, a leading Fire and Life Safety company, is seeking a talented and experienced Vendor Relations Manager to join our dynamic team. The Vendor Relations Manager will play a crucial role in establishing and maintaining strong relationships with our affiliates and vendors to ensure the timely and efficient delivery of services essential to our operations. This position requires a strategic thinker with excellent communication skills and a proven track record in vendor management.
**What you will do:**
+ Vendor Selection and Onboarding
+ Contract Negotiation and Management
+ Relationship Building
+ Cost Management
+ Communication and Collaboration
+ Other responsibilities and tasks, as assigned.
**Qualifications and Requirement:**
+ Bachelor's degree in business, supply chain management, or a related field desired.
+ Proven experience in vendor management, procurement, or a related role.
+ Strong negotiation and contract management skills.
+ Excellent communication and interpersonal skills.
+ Analytical mindset with the ability to assess and mitigate risks.
+ Familiarity with Fire and Life Safety industry standards and regulations is a plus.
**Travel:**
This position may require approximately 33% travel.
Successful completion of a drug test and pre-employment background screening is required. MVR checks are required for all driving positions.
We look forward to talking with you about career opportunities with Academy Fire Life Safety.
For consideration, please apply on-line.
Employment with an Equal Opportunity Employer (EOE) including disability/veterans.
**Job Details**
**Pay Type** **Salary**
Junior Business / IT Consultant for Public Services
Cleveland, OH
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you'd like, where you'll be supported and inspired by a collaborative community of colleagues around the world, and where you'll be able to reimagine what's possible. Join us and help the world's leading organizations unlock the value of technology and build a more sustainable, more inclusive world.
YOUR TEAM:
Business & Technology Solutions (BTS) department is a team of business analysts, IT architects and project managers, who support our clients in designing, planning, and conducting digital transformations in their business. We create a bridge between business objectives and the world of IT solutions that can help to achieve them. We're striving to understand client's business, current and future challenges, as well as their IT environment. We then propose, design, plan and help to implement new technological solutions or changes in the current IT landscape to improve or transform relevant business processes. We often define requirements for new IT projects that are later implemented by other Capgemini units or external partners.
For the BTS Public Services department, we are looking for people, who will use their skills and experience to support our clients in the public area - in the field of digital transformation, digitization etc.
We offer interesting international projects for leading clients from the public sector.
YOUR TASKS:
* taking part in consulting, transformation, and roll-out projects for our clients in the public sector;
* supporting the organization and moderation of meetings and workshops with clients' representatives, where you will get to know their operations, current and future challenges, and collect and structure requirements resulting from them;
* analyzing, modeling, and identifying improvements in business processes as well as IT systems and environments to propose and design changes and optimizations;
* cooperating with clients, technology experts, and development teams to design new technology solutions or changes in existing IT systems and landscapes;
* taking part in defining requirements and creating specifications for new IT systems or changes and transformation of existing IT environments;
* supporting through presentations and discussions on proposed solutions.
YOUR PROFILE:
* you have experience related to public sector;
* you came in contact with the IT world, you understand the software development process, basic concepts in IT architecture, you have participated in rollouts of IT systems;
* you are able to analyze legal issues and feel comfortable navigating regulations;
* your knowledge and experience regarding relational databases and SQL will be an additional asset;
* you feel good in relationships with people, you are a communicative person and find satisfaction in helping colleagues or clients and gaining their attention for your ideas and services;
* you know German and English very well;
* you are good at analytical thinking - you can analyze processes/situations/problems in a structured way and propose solutions, focusing on the business goals of your activities.
WHAT YOU'LL LOVE ABOUT WORKING HERE:
Practical benefits: permanent employment contract from the first day; hybrid, flexible working model; equipment package for home office; private medical care with Medicover; life insurance; Capgemini Helpline; NAIS benefit platform.
Access to 70+ training tracks with certification opportunities; platform with free access to Pluralsight, TED Talks, Coursera, Udemy Business and SAP Learning HUB.
Community Hub that will allow you to choose from over 20 professional communities that gather people interested in, among others: Salesforce, Java, Cloud, IoT, Agile, AI.
GET TO KNOW US
Capgemini is committed to diversity and inclusion, ensuring fairness in all employment practices. We evaluate individuals based on qualifications and performance, not personal characteristics, striving to create a workplace where everyone can succeed and feel valued.
Do you want to get to know us better? Check our Instagram - @capgeminipl or visit our Facebook profile - Capgemini Polska. You can also find us on TikTok! - @capgeminipl.
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fuelled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.
Power Systems Project Manager
Louisville, OH
As a Project Engineer - Project Manager, a typical day might include the following:
Full life-cycle project management of multiple large multi-discipline projects from proposal conception to commissioning and close-out.
Tracking and stabilizing projects, implementing solutions for obstacles and anticipating customer needs related SEL products in order to complete complex assignments.
Lead in training and assisting customers with the creation, design configuration, validation, installation, commissioning and operation of automation and/or protection systems.
Lead in assigning, completing and implementing work within agreed upon scope, schedule and budget to a high level of quality and safety.
Lead others to create and finalize customer approved functional design specifications for projects.
Assist in the identification, preparation and presentation of successful proposals for SEL equipment, services, and systems.
Provide support for other SEL marketing, sales, application engineering and development activities.
This job might be for you if possess the following:
B.S. In Electrical Engineering or relevant discipline
Project management experience/training related to engineering construction and electrical systems or a PMP Certification.
Relevant application experience with electric power systems, power system protection and control, integration, and/or automation and communications applications.
Willing to travel regionally a maximum of 25%.
Electrical utility, industrial plant, consulting engineering, or system integrator experience
Location
Lewis Center, OH- This position is located in Lewis Center, OH, located 15 miles outside of downtown Columbus. Here you will enjoy all the big city has to offer, including easy access to outdoor recreation, professional sports teams, and great universities. Centrally located in Ohio and quickly growing, you won't have to look far for great dining, shopping, and entertainment. There has never been a better time to call Lewis Center home.
Competitive pay. Superior benefits. Inspiring work.
People are at the core of our company and we hire employee-owners. We welcome you to learn more about how we support employees.
We're 100% employee owned. Retirement benefits include an employer funded stock ownership plan (ESOP) and personal 401(k) options.
We offer top tier medical, prescription, dental, vision, life, and disability insurance.
We recognize the importance of a healthy life balance and offer: 10 paid holidays, annual vacation accrual starting at 12 days, 9 paid sick days, and paid family and medical leave that covers 90% of your pay.
We foster growth and development of our employees through avenues such as STEM courses, apprenticeships, tuition assistance, and engineering development programs.
Ask our team about other benefits including wellness, fertility, adoption, and flexible spending benefits.
Pay Range Data
We anticipate filling this position as a Project Engineer II $90,000 - $130,000. We are open to reviewing additional candidates with more or less experience and the salary range may differ if filled at a different level. Our salary ranges are determined by job, responsibility, and location. We base our starting pay offer and title on location and job-related factors such as candidate experience, training, knowledge, and skills
Communication with Applicants
We communicate with all applicants. If you do not receive a response about your application, please check your SPAM filter or reach out to us at ******************.
SEL is an Equal Opportunity Employer: Vets/Disabled.
Auto-ApplyJob Description
IT MANAGER
Child Guidance & Family Solutions, a small Akron-based not-for-profit organization, is seeking a qualified and mission-driven IT Manager!
The Information Technology Manager is responsible for overseeing the IT infrastructure, cyber security, and operations of the agency. This on-site position leads systems management and ensures the efficiency of all IT operations and key technologies. The IT Manager also maintains HIPAA-compliant systems and drive the optimization of both on-premises and cloud-based infrastructure, and is responsible for strategic planning, project leadership, vendor management, and ensuring that IT services align with the agency's mission and objectives.
Benefits:
Health Insurance
Dental and Vision Insurance
401(k) with Employer Match
Short and Long Term Disability
Life Insurance
Paid Time off - Vacation, Sick and Personal Days
Paid Holidays
Employee Assistance Program
Public Service Loan Forgiveness Program
Responsibilities:
Oversees and maintains infrastructure in a diverse IT environment, including Windows Server, DNS, DHCP, VMware/Hyper-V virtualization, and network devices.
Administers Microsoft 365, Exchange Online, SharePoint, Azure AD, Intune, and Citrix services.
Manages and secures network infrastructure, including Mitel VoIP systems, VPN configurations, firewalls, and endpoint security.
Supervises IT staff and interns and ensures effective team collaboration.
Provides training for internal and remote users; provides desktop/laptop support, assists with troubleshooting issues, and resolves technical tickets using remote diagnostic tools.
Required Qualifications:
Bachelor's degree in information systems management, computer science or related area; commensurate experience may be considered in lieu of degree.
3-5 years' experience in IT management or systems administration; experience training and supervising staff.
Knowledge of a wide range of computer systems, software applications, hardware and communications systems, and experience working with current technologies.
Demonstrated experience in designing, leading and implementing corporate-wide programs or projects.
Child Guidance & Family Solutions (CGFS) is a nationally recognized behavioral health agency serving children, teens, adults and families with mental health concerns in Northeast Ohio. But we're a whole lot more! For more than 80 years, we've provided innovative and effective mental health services and integrated care of mind and both through strategic partnership, sustainable programs that enrich our community. We advocate for the health of our youth and provide hope for families!
Apply now to be part of a team that truly cares and Make a Difference!
Child Guidance & Family Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Marketing Data Manager
Cleveland, OH
Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary range available for this position at the time of its posting. The salary range is between $56,395 and $71,340, depending on qualifications, experience, department budgets, and industry data.
Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess.
Job Description
POSITION OBJECTIVE
The Marketing Data Manager is a key strategic staff member working to directly impact the application rate, admit rate, yield, revenue, student satisfaction and retention goals of the Enrollment Management Division. The marketing data manager ensures the strategic, accurate and timely delivery of all marketing messages to prospective students and applicants, parents of prospective students and applicants, high school guidance counselors, community based organizations and alumni across multiple channels including direct mail, e-mail, text messages and social media platforms on behalf of the units of the Enrollment Management Division (Office of Undergraduate Admission, Office of University Financial Aid (undergraduate), Enrollment Operations, Strategic Marketing and Communications, Pre-Collegiate Summer Programs and the Vice President for Enrollment). This position independently manages project management software, calendars, and communication strategies to execute and ensure projects meet key deadlines. The marketing data manager creates multiple complex queries to identify intended message recipients (audiences) using various data in an enrollment management content management system. The marketing data manager plays a significant role on the Enrollment Management Marketing team managing email, direct mail delivery and quality control while researching, writing and designing content, and serving as a key advisor to the Director of Recruitment and Strategic Initiatives. This position is 40% remote.
ESSENTIAL FUNCTIONS
* Manage quality control and deployment of all email, direct mail and social media based marketing messages that align with the goals established by Enrollment Management leadership. This requires high-level knowledge and understanding of enrollment management and project management technologies/software as well as data, and admissions processes. Responsible for complex queries using various data points and sources available in Slate, the Enrollment Management CRM, in order to identify recipients of specific targeted messages based on the specific message, and in order to achieve intended goals of the specific message. This function requires a clear and distinct understanding of the intended audience and desired outcome of each communication, communication series, and overall communication strategy. The ability to understand and draw from complex databases/ datasets, which include multiple constituencies, to target specific populations is critical. Research, create, and execute queries to ensure the timely and accurate delivery of millions of email messages, direct mail pieces, and text messages delivered annually by the Division of Enrollment Management. Plan, create, and execute queries across highly complex data sets related to Office of Undergraduate Admission, Office of University Financial Aid (undergraduate, graduate and professional), Enrollment Operations, Strategic Marketing and Communications, Pre-Collegiate Summer Programs and the Vice President for Enrollment to ensure the timely and accurate delivery of all direct mail campaigns initiated from the Office of Undergraduate Admission. Responsible for daily review of email campaigns and queries. Regularly evaluate and advise division leadership on opportunities for improved effectiveness of email campaigns based on variables selected, as well as progress toward goals. Monitor the success of campaigns and make recommendations to the Director of Strategic Marketing and Recruitment based on research findings. Provide division leadership with analysis of email deliverability and communication effectiveness including but not limited to open rates, click-through rates, funnel statistics and platform/device metrics as well as make recommendations to improve marketing performance and audience interactions. This requires a level of independent work. Judgement is essential to successfully analyzing data, message content and complex queries. (50%)
* Develop and manage a monthly content calendar for Office of Undergraduate Admissions social media channels which include Facebook, Instagram and Twitter. Independently develop and pitch content ideas to the director. Research stories and contact students and campus members for content. Develop content and review submitted content. Post and monitor content daily or multiple times a day on Twitter, Instagram and Facebook depending on content availability and enrollment management goals. Independently determine content to retweet/repost content daily to enhance interactions and engagement on admission accounts. Review and manage content for accessibility standards and compliance. Work collaboratively with University Marketing and Communications to coordinate content and develop ideas that reach the various audiences impacted by Undergraduate Admission goals. Manage relationships with campus community to encourage university partnership in social media takeovers and engagement with admission content. Review and monitor account performance daily with the goal of building followers and enhancing content performance for the goals of recruitment and retention. Monitor and respond to appropriate engagement on the accounts. Monitor social media trends. (10%)
* Plan, develop and deploy online registration forms and provide data management for Scholarship Programs, Campus Open Houses, Off-Campus Information Sessions and Special Programs. Plan communication sequences to optimize attendance at events and to maximize applications for scholarship programs, off-campus recruitment events and on-campus events. Monitor registrations of on and off-campus events and scholarship programs and modify existing communication campaigns as needed to achieve strategic goals. (10%)
* Research and write compelling content (including copy and headlines) as well as select and edit photography for web content for the Office of Undergraduate Admission and in collaboration with the Office of Orientation and New Student Transitions and Office of University Financial Aid. Independently develop and pitch story ideas to leadership. Liaison with the Office of Orientation and New Student Transitions for weekly meetings, newsletter content, targeted communication, and queries. (6%)
* Work with university-approved vendors to quote and order merchandise and recruitment materials for the division, in alignment with procurement office policies. (6%)
* Play an essential role in the planning and execution of integrated, large-scale, long-term recruitment/marketing campaigns, including making recommendations to the Director of Strategic Marketing based on recruitment goals and past performance of the intended audience. (6%)
* Design, edit and layout basic recruitment materials including letters, invitations, postcards, flyers. Develop ad-hoc reports from Enrollment Management Customer Relationship Management software for Director of Strategic Marketing and Communications. Develop ad-hoc data imports/exports from Enrollment Management Customer Relationship Management software. Research and write compelling content (including copy, subjects and headlines) as well as select and edit photography for HTML email communications delivered by the division of enrollment management (including but not limited to: First-Year Newsletter, Parent Newsletter, recruitment email, event promotions), including ensuring cross-platform compatibility and deliverability as well as compliance with CAN-SPAM regulations. Independently develop and pitch story ideas to leadership. Assist in the management of social media accounts that support the application, admit rate, yield, revenue, student satisfaction and retention goals of the Enrollment Management Division, including but not limited to writing status updates, selecting and posting photos/links and responding to questions from other users as well as students and parents. Seek out new, interesting, media content relating to Case Western Reserve University enrollment and higher education. This role is essential in drafting and delivering web, and social media content on behalf of the Office of Undergraduate Admission, Office of University Financial Aid (undergraduate, graduate and profession), Enrollment Operations, Strategic Marketing and Communications, Orientation and New Student Transitions and the Vice President for Enrollment. Proofread/edit/layout official correspondence from the Division of Enrollment Management to ensure accuracy before release. (10%)
NONESSENTIAL FUNCTIONS
Perform other duties as assigned. (2%)
CONTACTS
Department: Collaborative office environment; works as part of a four-member team. Regular contact with all Enrollment Management staff including directors and the vice president to exchange information and verify scope or complexities of data.
University: Regular contact with campus staff, internal communication managers, University Marketing and Communications social media managers, Student Affairs, and Academic Support, including faculty to exchange information and gather content for communications via email, newsletters and social media.
External: Frequent contact with prospective students and their parents/guardians; guidance counselors; university alumni; media inquiries; product vendors; freelance writers, editors, photographers, graphic designers to exchange information.
Students: Regular contact with student office workers; interns; tour guides and student ambassadors to exchange information.
SUPERVISORY RESPONSIBILITY
May be responsible for directing the work of seasonal work-study student employees.
QUALIFICATIONS
Experience: 5 years of work experience in professional communications required. Experience with content management systems and project management software required. Experience using Slate to create, schedule and send emails strongly preferred.
Education: Bachelor's degree required; Concentration in marketing, journalism, English, business preferred.
REQUIRED SKILLS
* Experience with content management systems and project management software required - Slate experience strongly preferred
* Ability to understand and manage complex datasets related to admission and financial aid.
* Ability to write queries involving multiple variables using complex Boolean logic
* Proven ability to manage deadlines and complex content calendars required
* Proven ability to manage a high volume content calendar of communications including email, text messages, direct mail, social media and other media
* Attention to various details is required
* Excellent written and oral communication skills required; superior organizational, reporting, and analysis skills mandatory. Ability to read, comprehend and synthesize quickly.
* Understanding of undergraduate admission audiences, processes, policies, and procedures as well as enrollment management goals is required
* Ability to work in close quarters with colleagues in a fast-paced, goal driven environment.
* Proficiency on both Windows and MacOS operating systems required
* Experience with Microsoft Office (esp. Excel and Access) and Adobe Creative Suite required
* Experience with HTML, CSS, Javascript and Liquid Markup strongly preferred
* Experience with social media platforms (Facebook, Instagram, Twitter), content development calendars and management tools (Hootsuite), performance management strongly preferred.
* Experience working as part of a team required
* Demonstrated history of successful support, education, and advocacy for all students, aligned with the values, mission, and messaging of the university, while adhering to the staff policy on conflict of commitment and interest.
* Ability to meet consistent attendance.
* Ability to interact with colleagues, supervisors, and customers face-to-face while also possessing an ability to work independently and use judgement when completing projects and analyzing complex queries
* Ability to work under pressure and meet deadlines. Individual must be mature, professional, and possess meticulous attention to detail.
* Support for training staff in Slate.
WORKING CONDITIONS
Office setting, with meetings and activities in buildings throughout the campus. Occasional conference travel may require airline, hotel and rental car reservations. Ability to work outside regular business hours to maintain deadlines, oversee social media engagements and to respond to fast-changing competitive environment is possible. This position is 40% remote.
Hybrid Eligibility
This position is eligible for hybrid work arrangement up to two remote days per week at the discretion of the department. New employees may begin a hybrid schedule upon approval from the supervisor, successful completion of an orientation period and signing the remote work checklist certification form.
EEO Statement
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodations
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the CWRU Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicants will be made on a case-by-case basis.
.
Information Technology Manager
Columbus, OH
Purpose PLEASE NOTE - THIS IS A JOB DESCRIPTION ONLY. THIS IS NOT A POSTING FOR A VACANCY To see a list of job postings, please click HERE Purpose: Develops, executes and manages information technology strategies for Metro Parks and maintains the integrity of the technology environments supporting the various parks and departments within Metro Parks. This includes providing strategic leadership, oversight, and management of the Metro Parks' information technology services, facilities, hardware, software, and IT staff.
Example of Duties
Responsibilities:
Manages the evaluation, review, and selection of computer equipment, software applications, and telecommunications equipment for all work units. Recommends optimal solutions by weighing the build, buy, or wait options based on understanding of budget and/or time issues. Manages the timely and cost effective delivery of these items.
Oversees all IT-related purchasing and budget usage; works with Finance Director to develop and implement annual IT budget. Develops and implements long-range purchasing program for hardware and software.
Assures the security of the computer systems and plans disaster recover protocols.
Manages the e-mail functions and coordinates with other staff members for website function.
Researches, designs, and implements voice and data networks.
Troubleshoots hardware and software problems for upgrade, repair, or replacement.
Assists parks and work units with their computer, telephone and networking needs.
Reviews and sets up service contracts for technology and telephone systems.
Oversees and directs telecommunications and technology consultants and vendors.
Creates and executes project work plans. Manages project scope or requirement changes. Manages multiple and competing demands while determining the impact on time and budget. Revises plans as appropriate to meet changing requirements of projects.
Develops and implements policies and procedures as related to information technology.
Researching emerging technology for possible future needs.
Provides training to Metro Parks' staff relating to information technology in a language easy to understand for non-technical individuals.
Supervises information technology staff including approving leave requests, conducting performance evaluations, establishing goals, administering discipline if warranted, and assigning projects/work.
Qualifications
Education/Experience: Possession of a Bachelor's Degree in Information Technology, Computer Science or related field and significant experience providing information technology services in an organization or any equivalent combination of experience and training which provides the required knowledge, skills, and abilities.
Demonstrated understanding of computer security systems.
Broad knowledge of the various aspects of voice and data technologies.
Strong understanding of complex computer structures and the ability for repair, upgrade, replacement, or re-installation to computer systems or network control devices.
Ability to create training programs, internal systems and editable documents.
Must have a thorough knowledge of the organization's software to assist users in problem resolution.
Language Skills: Ability to communicate verbally and in writing to coworkers, other professionals, the general public, Franklin County Data Center, and public officials; ability to explain technical information in everyday language which non-technical people can understand; ability to train others. Ability to deal with and defuse difficult, stressful situations calmly.
Mathematical Skills: Ability to perform math related to budgets, contracts, reports, etc. consistent with the essential functions of the position. Ability to proofread technical materials, recognize errors and make corrections.
Reasoning Ability: Ability to define problems, collect data, establish facts, draw valid conclusions and develop appropriate recommendations to resolve identified problems; ability to gather, collate and classify information about data, people, and things. Ability to design and produce concise and accurate reports that provide management with meaningful data for decision-making. Uses critical and systems thinking.
Licenses, Registrations: Possession of a valid Ohio driver license, insurable by Metro Parks' insurance carrier, and ability to conform to the driving standards policy.
Physical Demands: While performing the duties of this job, the employee is regularly required to sit for prolonged periods of time, walk/move, talk and hear. The employee is required to use hands and fingers to key data, etc. Lifting of computer equipment is regularly required during service activities.
Work Environment: The employee regularly works in an office environment, but is required to work in outdoor weather conditions as needed to address networking, outdoor camera, and telephone line, etc. issues. Outdoor work may occur in extreme weather conditions. The employee is required to travel to parks throughout the District and to other locations as necessary.
Any Additional Information: Exhibits a customer service-oriented demeanor. Ability to maintain effective working relationships with coworkers, other professionals, the general public, Franklin County personnel, and public officials.
Other Information
The above Description represents the essential and most significant duties of this position. It is not intended to exclude other work duties, assignments and responsibilities not mentioned herein.
Candidate must successfully complete a background investigation, including a criminal record check, driving record check, references, and finger printing.
Supervision
Received: Finance Director/Treasurer
Given: Information Systems Technician
FLSA Status
Given the nature of this classification's duties/responsibilities, it has been designated as Exempt under the governing Fair Labor Standards Act and, therefore, is not entitled to formal overtime compensation and/or formal compensatory time.
Core Values
Attendance: Is at work as scheduled; reports to work on time; follows proper procedures for requesting leave or calling off.
Policies & Procedures: Follows established policies and procedures; inquires of supervisor if unclear on policy/procedure, includes following safety policies, procedures and protocols.
Professionalism: Handles the responsibilities of the position in an effective manner; maintains integrity and appropriate behavior in dealing with conflicts and challenges with the public, co-workers, and managers; offers differing points of view in an acceptable manner.
Team Player: Supports other members of the organization in accomplishing their goals and projects; recognizes and credits others for their contribution in achieving goals.
Positive Attitude: Supports Metro Parks established priorities at all times; cultivates team environment; exhibits enthusiasm while carrying out responsibilities; looks for solutions to work conflicts and challenges.
Productivity: Thoroughly completes work in a timely manner; organizes and plans assignments well or follows supervisory instructions well with little explanation; follows-up as needed.
Quality: Demonstrates technical competence, meets job expectations; completes assignments with few errors.
Initiative: Does not wait to be told what to do; appropriately makes suggestions for improvements; does not hesitate when things do not go according to routine and quickly adjust to meet exceptions.
Interpersonal Communication: Interacts with others with tact and courtesy; communicates clearly and effectively; shares information with supervisor or coworkers to achieve goals; responsive to the public.
Manager, Data & Electronic Giving
Cleveland, OH
Manages all aspects of the online campaigns ensuring the process provides an easy efficient way for donors to make gifts electronically. Acts as a liaison and troubleshooter to staff and companies that utilize the system. Manage and schedule campaigns; create pledge sites, schedule emails, monitor campaigns from start to finish. Ensure functionality and accuracy of the systems and data collected. Participate in system development and create efficiencies.
Duties and Responsibilities:
Essential Job Functions/Key Accountabilities:
Electronic Giving
Develop and implement strategies for online campaigns, provides ongoing monitoring and maintenance of the system to ensure accuracy and functionality.
Communicate with vendors and companies to schedule campaign kick-offs, special events, data requests.
Create standard and customized pledge sites to the expectation of the company.
Create events that run as supplements to their campaign. Ex: Raffles, auctions, ticket sales.
Facilitate the upload and download of relevant DonorPoint data. Ensure the quality of data refinement and collection.
Provide troubleshooting assistance, answer questions, and training.
Conduct regular audits of pledge sites and assist with external audits as needed.
Review and make recommendations about software modifications and enhancements to improve processes.
Data Management
Ensure the accuracy of the organizational database, including companies, organizations, donors, volunteers, and committees. Provides information, reports or queries of information contained on the database.
Provide reports and analysis of data upon request of department or organizational leadership.
Use of multiple reporting tools
Review procedures and make recommendations on improving efficiency.
Training and Support
Develop training tools, manuals, and materials. Provide training to both internal staff and external customers on the use of DonorPoint online tools and report features.
Other Duties
Other responsibilities as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications:
Required Education and Experience:
Minimum bachelor's degree or equivalent combination of education and experience in a related field.
5 years of computer accounting, finance, and reporting.
Preferred Education and Experience:
Master's degree preferred
Specialized Knowledge, Skills & Abilities (KSA)
Relationship building skills
Strong interpersonal communication
Customer service abilities
Excellent computer skills
Analytical thinking
Report writing
Complex research and problem-solving
Excel Spreadsheets
Proactive, flexible and team player
Ability to juggle competing priorities
Self-motivated
Attention to detail and accuracy
Skilled with general accounting techniques and procedures
Account receivable
Reconciliations and auditing skills
Strong computer skills to include Microsoft Office Suite, CRM, and donor databases
Work Environment/Physical Demands (if any):
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential job functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Working conditions are normal for an office environment which includes but not limited to the following:
Occasionally required to stand' walk; sit; use hands to fingers; hand or feel objects; tools or controls; reach with hands and arms; talk and hear
Employees may need to occasionally lift up to 25 lbs
The noise level in the work environment is usually minimal
UWGC is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, advanced education, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws.
Auto-ApplyManager, Data & Electronic Giving
Cleveland, OH
Manages all aspects of the online campaigns ensuring the process provides an easy efficient way for donors to make gifts electronically. Acts as a liaison and troubleshooter to staff and companies that utilize the system. Manage and schedule campaigns; create pledge sites, schedule emails, monitor campaigns from start to finish. Ensure functionality and accuracy of the systems and data collected. Participate in system development and create efficiencies.
Duties and Responsibilities:
Essential Job Functions/Key Accountabilities:
Electronic Giving
Develop and implement strategies for online campaigns, provides ongoing monitoring and maintenance of the system to ensure accuracy and functionality.
Communicate with vendors and companies to schedule campaign kick-offs, special events, data requests.
Create standard and customized pledge sites to the expectation of the company.
Create events that run as supplements to their campaign. Ex: Raffles, auctions, ticket sales.
Facilitate the upload and download of relevant DonorPoint data. Ensure the quality of data refinement and collection.
Provide troubleshooting assistance, answer questions, and training.
Conduct regular audits of pledge sites and assist with external audits as needed.
Review and make recommendations about software modifications and enhancements to improve processes.
Data Management
Ensure the accuracy of the organizational database, including companies, organizations, donors, volunteers, and committees. Provides information, reports or queries of information contained on the database.
Provide reports and analysis of data upon request of department or organizational leadership.
Use of multiple reporting tools
Review procedures and make recommendations on improving efficiency.
Training and Support
Develop training tools, manuals, and materials. Provide training to both internal staff and external customers on the use of DonorPoint online tools and report features.
Other Duties
Other responsibilities as assigned.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Qualifications:
Required Education and Experience:
Minimum bachelor's degree or equivalent combination of education and experience in a related field.
5 years of computer accounting, finance, and reporting.
Preferred Education and Experience:
Master's degree preferred
Specialized Knowledge, Skills & Abilities (KSA)
Relationship building skills
Strong interpersonal communication
Customer service abilities
Excellent computer skills
Analytical thinking
Report writing
Complex research and problem-solving
Excel Spreadsheets
Proactive, flexible and team player
Ability to juggle competing priorities
Self-motivated
Attention to detail and accuracy
Skilled with general accounting techniques and procedures
Account receivable
Reconciliations and auditing skills
Strong computer skills to include Microsoft Office Suite, CRM, and donor databases
Work Environment/Physical Demands (if any):
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential job functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.
Working conditions are normal for an office environment which includes but not limited to the following:
Occasionally required to stand' walk; sit; use hands to fingers; hand or feel objects; tools or controls; reach with hands and arms; talk and hear
Employees may need to occasionally lift up to 25 lbs
The noise level in the work environment is usually minimal
UWGC is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, creed, disability, veteran status, advanced education, marital status, age, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin or ancestry, genetic information, and other legally protected characteristics, in accordance with applicable laws.
Auto-Apply