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Global program manager vs delivery manager

The differences between global program managers and delivery managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a global program manager and a delivery manager. Additionally, a delivery manager has an average salary of $113,280, which is higher than the $103,268 average annual salary of a global program manager.

The top three skills for a global program manager include project management, program management and global program. The most important skills for a delivery manager are customer service, exceptional client, and project management.

Global program manager vs delivery manager overview

Global Program ManagerDelivery Manager
Yearly salary$103,268$113,280
Hourly rate$49.65$54.46
Growth rate16%16%
Number of jobs204,439172,434
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 60%
Average age4747
Years of experience88

What does a global program manager do?

Global program managers have varied duties and responsibilities. These include coordinating with other teams in developing improvements to a company's global programs, working closely with international departments to enhance all global processes, and developing and implementing modifications to products and services. Additionally, they are responsible for administering all purchase orders to suppliers, managing all business systems, and overseeing all the company's communication. Global program managers are also responsible for developing and maintaining good relations with customers and ensure customer retention and satisfaction.

What does a delivery manager do?

A delivery manager oversees the delivery process and workforce in a company, ensuring accuracy and timeliness. Their responsibilities primarily revolve around coordinating all personnel, managing budgets and schedules, and monitoring all shipments and logistics. A delivery manager must also review orders, address issues and concerns to provide corrective measures quickly, evaluate team members' performance, and train new employees. They may also serve as the point of contact among clients and offer products or services. Furthermore, as a manager, it is essential to lead and encourage the team while implementing the company's policies and guidelines.

Global program manager vs delivery manager salary

Global program managers and delivery managers have different pay scales, as shown below.

Global Program ManagerDelivery Manager
Average salary$103,268$113,280
Salary rangeBetween $73,000 And $146,000Between $82,000 And $156,000
Highest paying CitySeattle, WASan Francisco, CA
Highest paying stateWashingtonCalifornia
Best paying companyMetaSimpson Thacher & Bartlett
Best paying industryTechnologyTechnology

Differences between global program manager and delivery manager education

There are a few differences between a global program manager and a delivery manager in terms of educational background:

Global Program ManagerDelivery Manager
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Global program manager vs delivery manager demographics

Here are the differences between global program managers' and delivery managers' demographics:

Global Program ManagerDelivery Manager
Average age4747
Gender ratioMale, 61.4% Female, 38.6%Male, 77.2% Female, 22.8%
Race ratioBlack or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 14.5% White, 64.0% American Indian and Alaska Native, 0.2%Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.8% Asian, 13.9% White, 64.4% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between global program manager and delivery manager duties and responsibilities

Global program manager example responsibilities.

  • Coordinate and manage all aspects of solution delivery while leveraging SDLC and agile methods.
  • Manage and oversee logistics vendor in arranging mock advisory committee sessions.
  • Lead quarterly executive governance meetings and monthly operations review meeting for global suppliers.
  • Manage communications for implementation of outsource service provider for indirect sourcing activities in EMEA and APAC.
  • Manage cross-functional teams including global communications, product/parts replacements, logistics and hardware fulfillment, warranty, and escalations.
  • Handle intake process, obtain insurance authorizations, supervise utilization and management of Medicaid behavioral health manage care services.
  • Show more

Delivery manager example responsibilities.

  • Manage multiple application architecture, technical architectures, and application support leads in evaluating and planning work across teams.
  • Lead staff to meet and exceed SLAs.
  • Achieve a perfect score of 4.7 CSAT.
  • Build & manage support teams to deliver within the agreed SLAs.
  • Manage a group of 20-25 delivery drivers (CDL qualify).
  • Lead installation team to ensure storage and SAN hardware are deployed and available.
  • Show more

Global program manager vs delivery manager skills

Common global program manager skills
  • Project Management, 11%
  • Program Management, 9%
  • Global Program, 7%
  • Client Facing, 6%
  • External Stakeholders, 5%
  • Process Improvement, 5%
Common delivery manager skills
  • Customer Service, 22%
  • Exceptional Client, 10%
  • Project Management, 7%
  • Portfolio, 4%
  • Cloud, 3%
  • Client Facing, 3%

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