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Global program manager vs engagement manager

The differences between global program managers and engagement managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a global program manager and an engagement manager. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $103,268 average annual salary of a global program manager.

The top three skills for a global program manager include project management, program management and global program. The most important skills for an engagement manager are project management, analytics, and customer service.

Global program manager vs engagement manager overview

Global Program ManagerEngagement Manager
Yearly salary$103,268$112,413
Hourly rate$49.65$54.04
Growth rate16%16%
Number of jobs204,439166,237
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 70%
Average age4747
Years of experience88

What does a global program manager do?

Global program managers have varied duties and responsibilities. These include coordinating with other teams in developing improvements to a company's global programs, working closely with international departments to enhance all global processes, and developing and implementing modifications to products and services. Additionally, they are responsible for administering all purchase orders to suppliers, managing all business systems, and overseeing all the company's communication. Global program managers are also responsible for developing and maintaining good relations with customers and ensure customer retention and satisfaction.

What does an engagement manager do?

The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.

Global program manager vs engagement manager salary

Global program managers and engagement managers have different pay scales, as shown below.

Global Program ManagerEngagement Manager
Average salary$103,268$112,413
Salary rangeBetween $73,000 And $146,000Between $84,000 And $150,000
Highest paying CitySeattle, WANew York, NY
Highest paying stateWashingtonNew York
Best paying companyMetaL.E.K. Consulting
Best paying industryTechnologyProfessional

Differences between global program manager and engagement manager education

There are a few differences between a global program manager and an engagement manager in terms of educational background:

Global Program ManagerEngagement Manager
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 70%
Most common majorBusinessBusiness
Most common collegeCarnegie Mellon UniversityCarnegie Mellon University

Global program manager vs engagement manager demographics

Here are the differences between global program managers' and engagement managers' demographics:

Global Program ManagerEngagement Manager
Average age4747
Gender ratioMale, 61.4% Female, 38.6%Male, 61.3% Female, 38.7%
Race ratioBlack or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 14.5% White, 64.0% American Indian and Alaska Native, 0.2%Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between global program manager and engagement manager duties and responsibilities

Global program manager example responsibilities.

  • Coordinate and manage all aspects of solution delivery while leveraging SDLC and agile methods.
  • Manage and oversee logistics vendor in arranging mock advisory committee sessions.
  • Lead quarterly executive governance meetings and monthly operations review meeting for global suppliers.
  • Manage communications for implementation of outsource service provider for indirect sourcing activities in EMEA and APAC.
  • Manage cross-functional teams including global communications, product/parts replacements, logistics and hardware fulfillment, warranty, and escalations.
  • Handle intake process, obtain insurance authorizations, supervise utilization and management of Medicaid behavioral health manage care services.
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Engagement manager example responsibilities.

  • Lead implementation services team for ITSM SaaS solution through deployment of ServiceNow.
  • Create and manage project plan & schedule; monitor project status throughout the SDLC.
  • Manage customer interactions and relationship building with support staff, managers, and c-level executives.
  • Manage all the environments and play key role performance test SME for the entire program.
  • Lead the sale and implementation of leading edge technologies with a specialization in CRM and portal applications.
  • Lead efforts and implement compliance programs establishing compliance with GAAP; IFRS, FERC, and other regulatory reporting.
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Global program manager vs engagement manager skills

Common global program manager skills
  • Project Management, 11%
  • Program Management, 9%
  • Global Program, 7%
  • Client Facing, 6%
  • External Stakeholders, 5%
  • Process Improvement, 5%
Common engagement manager skills
  • Project Management, 9%
  • Analytics, 7%
  • Customer Service, 5%
  • Healthcare, 5%
  • Digital Transformation, 5%
  • Business Development, 5%

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