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The differences between global program managers and engagement managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both a global program manager and an engagement manager. Additionally, an engagement manager has an average salary of $112,413, which is higher than the $103,268 average annual salary of a global program manager.
The top three skills for a global program manager include project management, program management and global program. The most important skills for an engagement manager are project management, analytics, and customer service.
| Global Program Manager | Engagement Manager | |
| Yearly salary | $103,268 | $112,413 |
| Hourly rate | $49.65 | $54.04 |
| Growth rate | 16% | 16% |
| Number of jobs | 204,439 | 166,237 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 70% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
Global program managers have varied duties and responsibilities. These include coordinating with other teams in developing improvements to a company's global programs, working closely with international departments to enhance all global processes, and developing and implementing modifications to products and services. Additionally, they are responsible for administering all purchase orders to suppliers, managing all business systems, and overseeing all the company's communication. Global program managers are also responsible for developing and maintaining good relations with customers and ensure customer retention and satisfaction.
The role of engagement managers is to build and maintain strong relations with clients. They are responsible for managing a portfolio of client accounts and assisting clients with existing projects. Other duties include assisting clients in resolving their problems, managing bills and invoices for assigned customers, and addressing customer issues efficiently and timely. Additionally, engagement managers are responsible for ensuring that company policies are being complied and ethical standards are being followed. They are also expected to manage and meet client expectations.
Global program managers and engagement managers have different pay scales, as shown below.
| Global Program Manager | Engagement Manager | |
| Average salary | $103,268 | $112,413 |
| Salary range | Between $73,000 And $146,000 | Between $84,000 And $150,000 |
| Highest paying City | Seattle, WA | New York, NY |
| Highest paying state | Washington | New York |
| Best paying company | Meta | L.E.K. Consulting |
| Best paying industry | Technology | Professional |
There are a few differences between a global program manager and an engagement manager in terms of educational background:
| Global Program Manager | Engagement Manager | |
| Most common degree | Bachelor's Degree, 72% | Bachelor's Degree, 70% |
| Most common major | Business | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between global program managers' and engagement managers' demographics:
| Global Program Manager | Engagement Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 61.4% Female, 38.6% | Male, 61.3% Female, 38.7% |
| Race ratio | Black or African American, 6.5% Unknown, 5.2% Hispanic or Latino, 9.7% Asian, 14.5% White, 64.0% American Indian and Alaska Native, 0.2% | Black or African American, 6.7% Unknown, 5.2% Hispanic or Latino, 10.0% Asian, 15.4% White, 62.5% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |