Health Service Coordinator remote jobs

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Housing Access Coordinator (Remote)
Northwestern University 4.6
Remote job
Department: AccessibleNU Salary/Grade: EXS/6 About AccessibleNU: AccessibleNU (ANU) is responsible for the academic and on-campus housing accommodation determination and coordination process for students with disabilities. Northwestern University recognizes disability as an essential aspect of our campus, and as such, we actively collaborate with faculty, staff, and students to achieve access goals. ANU Mission: AccessibleNU supports and empowers students with disabilities by collaborating with the Northwestern community to ensure full participation in the academic learning environment. About Residential Services: Residential Services is responsible for the service delivery, operations and community building programs associated with the residence halls, and graduate apartments. Northwestern's Evanston campus is home to over 8,000 talented undergraduate students and 16,000 graduate students, more than 4,900 of whom live in Northwestern's graduate apartments, residence halls, and residential colleges. Residential Services focuses on the needs of residents and fosters the conditions for them to experience meaningful engagement, develop a sense of social belonging, help educate about and support well-being, and develop agency in the residential experience. Job Summary: This position is responsible for administering, assessing, and determining housing disability accommodations at Northwestern University. The Housing Access Coordinator position has a dual report to the Associate Director of AccessibleNU and the Director of Operations and Services in Residential Services at the Evanston campus. Primary work in ANU includes accommodation determination and coordination for housing and dining disability accommodation requests. On an as-needed basis and outside of peak periods within Residential Services (i.e. Returning Student Room Selection, new student housing assignments, etc.), this role contributes to the ANU team through classroom accommodation coordination (i.e. accommodation determination and intakes) and assists with front desk and testing services operations. Daily functions for Residential Services include coordination of requests for housing and dining exceptions, communicating with stakeholders, managing student information, and generating data to inform decision-making. Reporting under the Division of Student Affairs, the position serves as a campus expert on student related matters regarding accommodations, equal access, and disability and makes compliance-based decisions on behalf of the University. This role provides ongoing leadership to offer services and programs which advance the educational mission of the University and Division of Student Affairs including developing, recommending, and implementing policies and procedures that recognizes disability as an essential aspect of our campus. This position also ensures compliance with federal, state, and local disability regulations, including the Americans with Disabilities Act and the Fair Housing Act. Pay: The salary range for the Housing Access Coordinator position is $68,500 - $70,000 annually, depending on experience, skills, and internal equity. Principal Accountabilities: Disability-Related Accommodation and Exemption Management 70% * Evaluates requests for disability housing and dining accommodations and provides ongoing accommodation support for students. * Participate in regular Case Review meetings with Accessible NU for high level requests. * Interprets disability documentation provided by students including medical, educational, and/or psychological assessments. Conducts intake interviews with students to gather additional information to determine reasonable accommodations. * Ensures accommodation determinations align with the Americans with Disabilities Act (as amended), Sections 504 and 508 of the Rehabilitation Act, state and local disability regulations, the Fair Housing Act, relevant case law and legal guidance, and University policies and procedures. * Create, maintain, and provide education on housing disability accommodation processes and policies. Serves as main point of contact for housing and dining accommodation requests. * Generates creative and practical solutions to address current and emerging accommodation needs. * Uses office database (AIM) to maintain student files including sending accommodation emails, maintaining confidential documentation, scheduling appointments, recording meetings and case notes, and documenting communications with students, guardians, and university personnel regarding the accommodation process. * Engages with University personnel via the interactive process to assist with implementation of complex accommodations (e.g. residence hall modifications, emotional support and service animals, temporary injuries, housing reassignments, flexibility with attendance and deadlines, etc.) * Provides leadership, prompt support, and facilitates conversations with students, guardians, and University personnel when accommodation questions and issues arise. Non-Disability Accommodation and Exemption Management 15% * Manage process for residency requirement/dining exception requests and collaborate with Residential Services to facilitate decision-making process with campus partners for requests not connected to disability related accommodations (e.g. family situations, financial circumstances, religious observances, etc.). * Uses office database to maintain student files including sending emails, maintaining confidential documentation, scheduling appointments, recording meetings and case notes, and documenting communications with students, guardians, and university personnel regarding the exceptions process. * Liaise between Residential Services and campus partners. * Create, collect, and track data related to number and type of requests. * Create annual report of all accommodation and exception requests. Special Assignments 5% * Participates in developing and implementing strategic planning goals, objectives, and assessments. * On an as-needed basis and outside of peak periods within Residential Services, performs ANU back-up functions such as front desk duties and test proctoring/coordinating. * Assists the ANU Associate Director of Evanston and the Residential Services Director of Operations and Services with overall unit functional areas. University and Community Resource 5% * Provides consultation services, information sessions to students and guardians, in-service trainings, workshops, events, orientations, and programming to University constituents, local and state communities with respect to definitions, perspectives, implications, applications of professional research, state and federal laws, the transition to post-secondary education, etc. * Develop and disseminate educational/informational materials and presentations for faculty, staff, students, and guardians to promote Residential Services and AccessibleNU. * Participates in or leads AccessibleNU, Residential Services, or University based working groups, committees, events, or other division-wide activities. Professional Development 5% * Attends and presents at local conferences, workshops, training sessions, and/or professional organizational meetings. * Stays abreast of current research in the field by reviewing publications, journals, technical information, etc. * Summarizes and synthesizes new information to exchange with colleagues either in a written or an oral manner. * Anticipates future needs and trends of post-secondary disability issues. Minimum Qualifications: * Bachelor's degree in higher education administration, rehabilitation counseling, social work, psychology, disability studies, or related field * Minimum of one (1) year related experience in the post-secondary environment, working directly with students with various disabilities; similar experience with students outside the post-secondary setting and/or a combination of training and experience may be considered * Knowledge of the ADAAA, FHA, Section 504 and 508 of the Rehabilitation Act and its application to accommodation determination * Familiarity with the complexities of medical documentation and its alignment with accommodation determination, including the interpretation of test results such as the WAIS, Woodcock Johnson, and other diagnostics within the DSM-V. * Demonstrated experience working effectively with a variety of populations. Preferred Qualifications: * Master's degree in higher education administration, rehabilitation counseling, social work, psychology, disability studies, or related field * Prior work with undergraduate, graduate, professional, and online students with disabilities * Proficiency with a range of assistive technologies and adaptive equipment and their application * Prior Residential Services experience * Proven conflict mediation skills * Adaptability and sensitivity to changing times Minimum Competencies: * Ability to problem solve, collaborate, and negotiate in various situations * Highly developed facilitation skills to foster a safe space for students to share accommodation needs * Highly developed communication skills to foster collaborative partnerships with faculty * Ability to exercise independent judgement related to the impact of the disability, how it relates to classroom access, and the legal aspects involved * Ability to work both independently and in team settings * Proven skills in creating and building processes, procedures, and workflow Preferred Competencies: * Knowledge of learning styles and Universal Design for Learning Working Conditions: * The Housing Access Coordinator role is a remote position. Employees must have access to reliable internet. Note: If local to the Chicagoland area, this position will be required to come to the Evanston or Chicago campus on occasion for division and office events and meetings, on-boarding and trainings, presentations, and accommodation coordination. Will require limited evening and weekend availability. Benefits: At Northwestern, we are proud to provide meaningful, competitive, high-quality health care plans, retirement benefits, tuition discounts and more! Visit us at *************************************************** to learn more. Work-Life and Wellness: Northwestern offers comprehensive programs and services to help you and your family navigate life's challenges and opportunities, and adopt and maintain healthy lifestyles. We support flexible work arrangements where possible and programs to help you locate and pay for quality, affordable childcare and senior/adult care. Visit us at ************************************************************* to learn more. Professional Growth and Development: Northwestern supports employee career development in all circumstances whether your workspace is on campus or at home. If you're interested in developing your professional potential or continuing your formal education, we offer a variety of tools and resources. Visit us at *************************************************** to learn more. Northwestern University is an Equal Opportunity Employer and does not discriminate on the basis of protected characteristics, including disability and veteran status. View Northwestern's non-discrimination statement. Job applicants who wish to request an accommodation in the application or hiring process should contact the Office of Civil Rights and Title IX Compliance. View additional information on the accommodations process. #LI-GY1
$54k-69k yearly est. 24d ago
Remote Nurse Health Specialist (Must have California RN License)
Alignment Healthcare 4.7
Remote job
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together. The Alignment Virtual Care Center is a collaborative approach to providing patients telehealth services 24 hours a day, 7 days a week. It is intended to provide support for Alignment Healthcare patients by being available to address any concern at any time. This program provides patients with medical and social support through virtual visit when they need it, with the goal of preventing unnecessary hospitalizations, health complications, and unmanaged disease progression that can occur when timely clinical interventions are not provided or are not accessible. The virtual care center program is offered to eligible patients at no cost to them. In this role, Nurse provides triaging service for patients who call into the virtual care center. Expected to escalate patient calls to Advanced Practice Clinician (APC) when appropriate. Responsible for managing patient care and treatment in collaboration with the Physician and Nurse Practitioner/Physician Assistant. The Alignment Virtual Care Center is a collaborative approach to providing patients telehealth services 24 hours a day, 7 days a week. It is intended to provide support for Alignment Healthcare patients by being available to address any concern at any time. This program provides patients with medical and social support through virtual visit when they need it, with the goal of preventing unnecessary hospitalizations, health complications, and unmanaged disease progression that can occur when timely clinical interventions are not provided or are not accessible. The virtual care center program is offered to eligible patients at no cost to them. In this role, Nurse provides triaging service for patients who call into the virtual care center. Expected to escalate patient calls to Advanced Practice Clinician (APC) when appropriate. Responsible for managing patient care and treatment in collaboration with the Physician and Nurse Practitioner/Physician Assistant. General Duties/Responsibilities (May include but are not limited to): Answering all in bound calls into the virtual care center Expected to use clinical judgement to address patient concerns Collaborates with primary care physician, Extensivist, and Nurse Practitioner/PA, and Case Manager to develop care plan for members. For non- care anywhere patients Conduct outbound calls and virtual visits to complete patient follow up Daily review of vitals for patients enrolled in remote patient monitoring program Support disease management referrals Interprets and evaluates diagnostic tests to identify and assess patients' clinical problems and health care needs. Educates members on topics such as disease process, end of life, medication, and compliance. Discusses case with physician/Nurse Practitioner/PA when appropriate. Use of Electronic Medical Records required. SUPERVISORY RESPONSIBILITIES: N/A Minimum Requirements: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum Experience: Knowledge of clinical standards of care Minimum 1- year experience as an RN Education/Licensure: Requires successful completion of an accredited Nursing Program; BSN preferred , Registered Nurse, required Current, unrestricted license for California, Nevada, and North Carolina Must have CPR certification Other: Experience in gerontology, adult care, preferred Experience in palliative/hospice and complex care management, preferred Experience in Home Health including wound care, preferred Knowledge of Medicare Managed Care Plans, preferred Excellent administrative, organizational and verbal skills Effective communication skills with seniors Computer literate and able to navigate the internet Ability to work independently Detail oriented Dependable and reliable EMR experience is strongly preferred Bilingual skills valued (Spanish preferred ) Must be flexible with schedule as position is active 24 hours 7 days a week This includes alternative shifts such as day, evening, or overnight, weekends, and holiday coverage. Shifts can be scheduled over 8 or 10 hours. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Physical Functions: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. Alignment Healthcare, LLC is proud to practice Equal Employment Opportunity and Affirmative Action. We are looking for diversity in qualified candidates for employment: Minority/Female/Disable/Protected Veteran. If you require any reasonable accommodation under the Americans with Disabilities Act (ADA) in completing the online application, interviewing, completing any pre-employment testing or otherwise participating in the employee selection process, please contact ****************** . Pay Range: $77,905.00 - $116,858.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc. Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation. *DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
$27k-36k yearly est. Auto-Apply 60d+ ago
V104- Intake Case Coordinator
Flywheel Software 4.3
Remote job
For ambitious, culturally diverse, curious minds seeking booming careers, Job Duck unlocks and nurtures your potential. We connect you with rewarding, remote job opportunities with US-based employers who recognize and appreciate your skills, allowing you to not just survive but thrive. As a lifestyle company, we ensure that everybody working here has a fantastic time, which is why we've earned the Great Place to Work Certification every year since 2022! : Join Job Duck as an Intake Case Coordinator and become an essential part of a dynamic team dedicated to delivering exceptional client support. In this role, you will manage critical communications with providers, verify balances, and ensure accurate documentation to keep cases moving efficiently. Your ability to stay organized and maintain professionalism will directly impact client satisfaction and operational success. This position is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and values clear, empathetic communication. • Salary Range: from $1,150 USD to $1,220 USD Responsibilities include, but are not limited to: Communicate with multiple providers and consolidate inquiries for efficiency Maintain professionalism and empathy in all client and provider interactions Participate in daily, weekly, and monthly team meetings Negotiate with providers on behalf of clients after training period Coordinate timely follow-ups with stakeholders Accurately document all findings and interactions in the CRM system Confirm insurance coverage applicability for clients Contact providers on behalf of clients to request and review outstanding invoices and verify balances Requirements: Additional Job Description: • Location: Virginia (Remote support for U.S.-based office) • Time Zone: Eastern Standard Time (EST) • Office Hours: Monday to Friday 8:30 AM - 5:30 PM EST • Software/Tools: • CRM: Neos • VoIP: Intermedia • Internal Communication: Neos, Zoom • Email: Neos • Calendar: Neos Required Skills: • Minimum of 1 year of experience in a client-facing role, such as customer service or sales. • Advanced/native-level English skills (both written and spoken) • Strong attention to detail and organizational skills • Excellent verbal and written communication • Emotional maturity and ability to handle sensitive information • Empathetic and professional demeanor • Ability to work independently and as part of a team • Comfortable with CRM systems and VoIP tools EQUIPMENT REQUIREMENTS: • Intel i5 or better CPU (i5/i7/i9) or AMD Ryzen 5 series • 8GB RAM (16GB recommended) • Windows 11 • Internet speed of 15 Mbps upload and download • Headset with microphone (laptop webcam microphones are not acceptable) • Apple's mac OS is not supported Work Shift: 8:30 AM - 5:30 PM [EST][EDT] (United States of America) Languages: English, Spanish Ready to dive in? Apply now and make sure to follow all the instructions! Our application process involves multiple stages, and submitting your application is just the first step. Every candidate must successfully pass each stage to move forward in the process. Please keep an eye on your email and WhatsApp for the next steps. A recruiter will be assigned to guide you through the application process. Be sure to check your spam folder as well.
$35k-48k yearly est. Auto-Apply 5d ago
Youth Clinical Case Coordinator, PACC
Center for Alternative 4.2
Remote job
Job Description Job Title: Youth Clinical Case Coordinator, PACC We are currently seeking a Youth Clinical Case Coordinator for our youth initiative, Planning Alternatives & Creating Community (PACC) program within the Pretrial Services Department. The Youth Clinical Case Coordinator role involves working with justice system involved 16-27-year-old participants. This role supports young people to achieve and maintain pretrial compliance while offering a range of youth focused services, such as incentivized work programs, to support early intervention and long-term success in the community. This role demands flexibility, creativity, relatability and persistence to effectively connect with young adults. The Youth Clinical Case Coordinator will build meaningful relationships with participants both in the office and within the community, meeting them where they are and providing services that open new opportunities. In this position, the Youth Clinical Case Coordinator will work collaboratively with the team to develop and implement innovative strategies for youth engagement, such as group activities, field trips, and tangible incentives. Fieldwork within the larger NYC community is a key component of the role, as is the ability to work closely with young adults to empower and support their growth and success. The PACC initiative at CASES is focused on supporting justice-involved youth aged 16-27. Our team, which includes Youth Case Coordinators, Youth Clinical Case Coordinators and Youth Engagement Specialists work to help young people achieve and maintain pretrial compliance while providing a range of youth-focused services, such as incentivized work programs, to support early intervention and long term success. We emphasize proactive, sustained engagement in the community, fostering pathways to education and employment, and connecting participants with community partners dedicated to helping them reach their goals. Salary: The salary for the Clinical Case Coordinator role is $69,010 per year. Shift Hours: The Clinical Case Coordinator is working Monday through Friday from 9:00 am to 5:00 pm. Location Address: 4 West 125th Street, New York, N.Y. 10027 Workplace Flexibility: Hybrid: Staff may work remotely one day per week after successfully demonstrating an understanding of their job responsibilities following the first 30 days of onboarding. What you will be doing: Provide supervision and community-based services to a caseload of pretrial participants. Rapidly (within 24-48 hours of release) conduct Supervision Introduction/Orientation meetings with new participants to review supervision conditions, the reporting schedule (as assigned by level of recidivism risk), and the mandatory methods of communication (face-to-face, telephone, and texts) that will be required under the participant's supervision plan. Work collaboratively with the court and other pretrial staff team to facilitate and ensure caseload participants' successful completion of mandated supervision appointments and court appearances during the pendency of their legal case. Review legal and court screening documentation and work with participants to analyze their offending behavior patterns, identifying behavioral changes, need for implementation of supports that may reduce likelihood of any pretrial arrests. On an ongoing basis, conduct service need assessments with participants to examine psychosocial needs and problems, including the severity of mental and substance use disorders, problems affecting participation, engagement, and continuity in supervision and treatment and individual motivation for treatment. Link participants to treatment based on their eligibility, preferences and needs and provide escort to community services. Maintain collaborative relationships with community providers (supported housing providers, Health Homes, care management programs, addiction treatment and mental health providers, peer-run providers, education, vocational. training and employment services providers, legal services providers, medical care providers, and family providers). Help ensure we maintain a safe working environment by reporting any hazards or unsafe conditions, e.g., liquid spill in hallway, to the appropriate facilities staff member or supervisor. What we are looking for: Master's degree in social work, Mental Health Counseling or equivalent professional clinical degree Minimum of 2-3 years' experience working in human services, with young adult (16- 27 yr old) populations who experience substance use, mental health, complex trauma, and/or justice-system involvement Extensive knowledge of community treatment, support services and resources tailored towards youth Knowledge of the criminal legal system, court processes and alternative to detention/incarceration services Must be able to navigate 5 boroughs of NYC and perform field work in a variety of weather conditions. Must be able to lift 5-10 lbs. Must be able to sit for extended periods Additional, preferred skills we are looking for but are not required: NYS Licensure preferred Bilingual Spanish and English preferred Individuals with lived experience strongly encouraged to apply. Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: Medical Dental Vision Vacation and Paid Time Off - starting at 25 days 12 Paid Holidays per year. Retirement 403(b) Competitive matching up to 6%. Employee Referral Program Our Values At CASES, we like to move with PURPOSE, which reflects our values: PEOPLE| Hold people's stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday through Friday, from 9am to 5pm 35 hours per week excluding breaks.
$69k yearly 14d ago
Community Health Worker (Remote)
Aeroflow 4.4
Remote job
Job Description Aeroflow Health- Community Health Worker Location: Remote - Candidates must be licensed in North Carolina, Virginia, Illinois, Kentucky, or Florida Aeroflow Health is made up of creative and talented associates who are transforming the home medical equipment industry. Our patient-centric business model is founded on innovation through technology and cutting-edge delivery platforms. We have grown to be a leader in the home medical equipment segment of the healthcare industry, are among the fastest-growing healthcare companies in the country and recognized on Inc. 5000's list of fastest-growing companies in the U.S. Aeroflow Health is dedicated to improving health outcomes by addressing Social Determinants of Health (SDoH) and ensuring patients have access to the benefits and resources they need. Our new SDoH program connects patients with essential services, improving their overall well-being and reducing barriers to care. The Opportunity We are seeking a compassionate and motivated Community Health Worker (CHW) to support patients in navigating health-related social needs (HRSNs) and accessing available resources. The CHW will build trusting relationships with patients, conduct outreach and education, and coordinate care between community and healthcare partners. This is a remote, patient-facing role for someone who is passionate about helping others overcome barriers related to housing, food, transportation, and other social needs that impact health. Your Primary Responsibilities Review patient screening responses to identify health-related social needs (HRSN) impacting overall health and well-being. Connect patients with appropriate community-based resources, such as food assistance, housing support, transportation, and utility programs through a closed-loop referral process. Manage patient progress by regularly reassessing their care needs and providing ongoing support. Collaborate with healthcare teams, social workers, and case managers to ensure patients receive coordinated care and follow-up support. Maintain meaningful partnerships with local and national organizations to expand and enhance patient support. Track and document patient interactions and progress in the case management system. Monitor patient referrals and outcomes, advocating for patients and providing feedback on program effectiveness or areas for improvement. Employee has an individual responsibility for knowledge of and compliance with laws, regulations, and policies. Compliance is a condition of employment and is considered an element of job performance Maintain HIPAA/patient confidentiality Regular and reliable attendance as assigned by your schedule Other job duties assigned Required Qualifications Community Health Worker (CHW) certification in NC, VA, IL, KY, or FL (required). 2+ years of experience as a CHW, Patient Navigator, Care Coordinator, or similar role. Working knowledge of Health-Related Social Needs (HRSNs) and community resources. Excellent communication, motivational interviewing, and problem-solving skills. Ability to work independently, maintain confidentiality, and manage multiple patient cases. Culturally competent and committed to health equity; experience working with diverse and underserved populations. Comfortable using electronic medical records, telehealth platforms, and digital tools for documentation and communication. You might also have Fluent in Spanish Lived experience in the community or with similar populations is highly valued. What Aeroflow Offers Competitive Pay, Health Plans with FSA or HSA options, Dental, and Vision Insurance, Optional Life Insurance, 401K with Company Match, 12 weeks of parental leave for birthing parent/ 4 weeks leave for non-birthing parent(s), Additional Parental benefits to include fertility stipends, free diapers, breast pump, Paid Holidays, PTO Accrual from day one, Employee Assistance Programs and SO MUCH MORE!! Here at Aeroflow, we are proud of our commitment to all of our employees. Aeroflow Health has been recognized both locally and nationally for the following achievements: Family Forward Certified Great Place to Work Certified 5000 Best Place to Work award winner HME Excellence Award Sky High Growth Award If you've been looking for an opportunity that will allow you to make an impact, and an organization with unlimited growth potential, we want to hear from you! Aeroflow Health is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
$31k-42k yearly est. 30d ago
Housing Coordinator
Frontier Living LLC
Remote job
Housing Coordinator Supporting Housing Stability and Community Integration Frontier Living is seeking a dedicated Housing Coordinator to support individuals experiencing housing instability by providing comprehensive housing stabilization services. This role is integral in ensuring participants secure and maintain permanent, stable housing while addressing barriers to long-term independence. About Frontier Living As a Housing Stabilization Services (HSS) provider, Frontier Living is committed to assisting individuals in accessing and maintaining safe, stable, and sustainable housing. The Housing Coordinator will play a key role in service planning, tenancy support, and coordinating housing-related resources to enhance community integration and prevent homelessness. Primary Responsibilities The Housing Coordinator - Supporting Housing Stability and Community Integration will be responsible for delivering person-centered housing services, including: Comprehensive Housing Needs Assessments Conducting initial and ongoing evaluations to determine individual housing needs, preferences, and barriers. Housing Transition & Stabilization Planning Developing individualized housing support plans that align with HSS guidelines and participant goals. Housing Search & Application Assistance Assisting with identifying appropriate housing options, completing applications, and navigating eligibility requirements for housing programs. Landlord and Tenant Liaison Support Educating participants on lease terms, tenant rights and responsibilities, and mediation strategies for landlord-tenant concerns. Service Coordination Connecting individuals to financial assistance programs, housing vouchers, rental subsidies, and other wraparound support services. Eviction Prevention & Housing Retention Strategies Implementing interventions to address tenancy issues, rental payment challenges, and risk factors for housing loss. Documentation & Compliance Ensuring all service delivery activities meet DHS Housing Stabilization Services (HSS) policies, including accurate case notes, progress reports, and required documentation. Qualifications & Requirements of the Housing Coordinator - Supporting Housing Stability and Community Integration Ideal candidates will have experience in housing support services and a strong understanding of Minnesotas Housing Stabilization Services (HSS) framework. The following qualifications are required: A minimum of three years of experience in housing coordination, case management, or related social services. Knowledge of HUD, housing assistance programs, tenant rights, and fair housing laws. Strong case management and service coordination skills to effectively assist participants with complex housing needs. Proficiency in identifying and addressing social determinants of housing instability. Experience working with individuals with disabilities, mental health needs, and other populations eligible for Housing Stabilization Services. A Bachelors degree in Social Work, Human Services, or a related field (equivalent work experience will be considered). A valid drivers license and reliable transportation to conduct community-based housing support activities. Ability to pass a DHS background study in compliance with state requirements. Position Details & Benefits Compensation: $22.71 per hour, with performance-based increases after six months. Schedule: Monday Friday, 40 hours per week (8-hour shifts). Work Environment: Hybrid remote position based in Minneapolis, MN 55404, requiring community-based service delivery. Benefits: Flexible scheduling, paid time off, professional development assistance, and employee support programs. Join the Frontier Living Team If you are committed to housing advocacy and person-centered service delivery, we encourage you to apply. This role provides an opportunity to make a meaningful impact by promoting housing stability, improving quality of life, and fostering long-term independence for individuals in need. Apply today to be part of a mission-driven team dedicated to Housing Stabilization Services (HSS) and community support. Job Type: Full-time Benefits: Flexible schedule Paid time off Professional development assistance Schedule: 8 hour shift Monday to Friday Experience: Fair Housing regulations: 1 year (Preferred) License/Certification: Minnesota Drives License (Required)
$22.7 hourly 11d ago
Housing Coordinator
Mentoring Prof Dba Oak Tree Support Services
Remote job
The Housing Coordinator enables people to establish or maintain housing. Supervisory Responsibilities: None. Duties/Responsibilities: Assist clients in locating suitable housing in the community Complete person-centered housing plan Assist client in locating community resources Performs outreach to the community and other appropriate agencies regarding Housing Communicates regularly with clients and their support teams to discuss progress, problems, and plans Take clients to tour potential housing sites Assist clients in completing housing application Assist with packing and move coordination Follow up on a regular basis once move is completed to assist in housing stability Maintain progress notes as required Attend weekly team meeting and one on one meetings as required Have a solid internet connection if intending to work remote Required Skills/Abilities: Completion of HSS DHS training within the first week of employment Completion of mandated reporter vulnerable adult training within the first week of employment The ability to pass a DHS background check Knowledge of person-centered thinking and practices General knowledge of the housing search process and subsidized housing types Excellent verbal and written communication skills. Embodies the core values of Mentoring Professionals: We are change We do the right thing (when no one is looking) We listen to help We bring joy We don't give up on people Able to perform independent tasks without supervision Strong analytical and problem-solving skills. Ability to function well in a high-paced and at times stressful environment. Proficient with Microsoft Office Suite or related software. Competencies: Integrity when interacting with clients and their support team The ability to work independently and complete task in a timely manner Ability to work in a team-based environment, share resources, and cooperate with others Punctual to all appointments Education and Experience: High school diploma or equivalent required Valid driver's license required Ability to pass DHS background check required Experience working with vulnerable adults preferred
$34k-47k yearly est. Auto-Apply 60d+ ago
Behavioral Health Care Coordinator
Imagine Pediatrics
Remote job
Who We Are Imagine Pediatrics is a tech enabled, pediatrician led medical group reimagining care for children with special health care needs. We deliver 24/7 virtual first and in home medical, behavioral, and social care, working alongside families, providers, and health plans to break down barriers to quality care. We do not replace existing care teams; we enhance them, providing an extra layer of support with compassion, creativity, and an unwavering commitment to children with medical complexity. The primary location for this role is remote, and expected schedule requirements are Monday to Friday, 8:00am - 5:00pm central. What You'll Do As a Behavioral Health Care Manager (BHCM) with Imagine Pediatrics, you will work with the families of medically complex children providing case management services in accordance with Case Management Society of American (CMSA) Standards of Practice for members enrolled in Imagine Pediatrics behavioral health program. You will work alongside pediatricians, nurses, care coordinators, and other healthcare professionals. Your primary responsibilities will include: Monitor high-risk pediatric patients (up to 19 years old), some recently discharged from the hospital, ensuring appropriate follow-up and clinical management, and adjusting care plans as needed. Conduct biopsychosocial assessments to address behavioral, social, emotional, and systemic needs of the patient and family. Create and evaluate the effectiveness of the patient/family's care plan and modify based on families evolving needs and goal progression. Provide intervention that is consistent with the social/emotional/physical needs of patients and caregivers such as mental health crises, behavioral issues, and family conflict. Facilitate case management and support that requires clinical expertise in various systems with focus on helping patients and families negotiate the complexities involved with a mental health diagnosis. Resource validated external services requested by the family to meet behavioral and social needs such as social services agencies and behavioral specialists. Provides interventions in response to crisis to de-escalate and stabilize patient and family members Provides psychoeducation on the nature of mental health diagnosis and progression, the importance of treatment adherence, and related information as appropriate Collaborate with external care team members regularly including school systems, specialists, and DFPS as needed. Participate in ongoing scheduled consultations with an interdisciplinary team to monitor patient progress Represent Imagine Pediatrics commendably to patients, families, providers, and community Performs other duties and assumes other responsibilities as assigned by manager What You Bring & How You Qualify First and foremost, you're passionate and committed to creating the world our sickest children deserve. You want an active role in building a diverse and values-driven culture. Things change quickly in a startup environment; you accept that and are willing to pivot quickly on priorities. In this role, you will need: Masters' degree with major course work in social work or related field required Provisional licenses (LMSW, PLPC, LAMFT) preferred Minimum 3-5 years of post-graduate experience in health care social work/Case management in behavioral health Required. Experience working with pediatric population and family systems required Proficiency in motivational interviewing practices and/or techniques; goal setting and intervention; assessment of needs Knowledge of social work including crisis prevention and intervention Experience with providing telehealth services Knowledge of MS Office Suite and ability to work in online platforms Bilingual Spanish required Strong knowledge of behavioral health principles and practices Proficient in trauma-informed care practices Strong knowledge of mental health common signs and symptoms and able to identify difficulties with coping Role is remote with 10% travel necessary for training/education purposes Ability to work afternoons and evenings What We Offer (Benefits + Perks) The role offers a base salary range of $70,000 - $77,000 in addition to annual bonus incentive, competitive company benefits package and eligibility to participate in an employee equity purchase program (as applicable). When determining compensation, we analyze and carefully consider several factors including job-related knowledge, skills and experience. These considerations may cause your compensation to vary. We provide these additional benefits and perks: Competitive medical, dental, and vision insurance Healthcare and Dependent Care FSA; Company-funded HSA 401(k) with 4% match, vested 100% from day one Employer-paid short and long-term disability Life insurance at 1x annual salary 20 days PTO + 10 Company Holidays & 2 Floating Holidays Paid new parent leave Additional benefits to be detailed in offer What We Live By We're guided by our five core values: Our Values: Children First. We put the best interests of children above all. We know that the right decision is always the one that creates more safe days at home for the children we serve today and in the future. Earn Trust. We listen first, speak second. We build lasting relationships by creating shared understanding and consistently following through on our commitments. Innovate Today. We believe that small improvements lead to big impact. We stay curious by asking questions and leveraging new ideas to learn and scale. Embrace Humanity. We lead with empathy and authenticity, presuming competence and good intentions. When we stumble, we use the opportunity to grow and understand how we can improve. One Team, Diverse Perspectives. We actively seek a range of viewpoints to achieve better outcomes. Even when we see things differently, we stay aligned on our shared mission and support one another to move forward - together. We Value Diversity, Equity, Inclusion and Belonging We believe that creating a world where every child with complex medical conditions gets the care and support, they deserve requires a diverse team with diverse perspectives. We're proud to be an equal opportunity employer. People seeking employment at Imagine Pediatrics are considered without regard to race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information, or characteristics (or those of a family member), pregnancy or other status protected by applicable law.
$70k-77k yearly Auto-Apply 14d ago
Temporary Coordinator, Social Impact & Cultural Engagement | Full-Time | Remote
Oak View Group 3.9
Remote job
Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet. Overview The Temporary Coordinator of Social Impact & Cultural Engagement will play a key role in supporting Oak View Group's DEI team in the execution of cultural engagement programs, employee resource group (ERG) initiatives, and social impact efforts. This role is ideal for someone who is passionate about creating inclusive experiences, highly organized, and skilled at administrative coordination. The Temporary Coordinator will contribute to the planning and execution of international programs like Ascend, assist in cultural campaigns, manage day-to-day logistics, and help keep DEI operations running smoothly. This temporary role pays an hourly rate of $24.00 - $29.60 This position will remain open until December 5, 2025. Responsibilities Program & Project Support Support the execution of signature DEI programs, including Ascend, ERG Roundtables, Campus Takeovers, and heritage month activations. Help manage event logistics (scheduling, vendor coordination, run-of-show creation, materials preparation). Track project timelines and deliverables for multi-stakeholder DEI initiatives. Assist with speaker and partner coordination for webinars, panels, and summits. Provide support on internship and mentorship experiences, including tracking engagement and collecting feedback. Administrative & Operational Support Manage calendars, schedule meetings, and prepare meeting agendas and notes. Coordinate travel logistics, catering orders (e.g., Uber Eats vouchers), and material shipments for activations. Maintain internal databases and program records (e.g., Ascend participant tracker, ERG membership lists). Support budget tracking and expense reporting for DEI programs. Assist with internal communications drafting, such as invitations, recaps, and program updates. Employee Resource Groups & Cultural Engagement Help organize monthly ERG leader roundtables and special ERG-led activations. Coordinate swag and toolkit distribution for ERGs and cultural campaigns. Assist in planning and executing internal summits and professional development events for ERG leaders. Support engagement tracking and data collection to inform reporting and growth strategies. Communications & Content Support Draft social copy, emails, event briefs, and internal recaps in partnership with the Senior Director. Assist in creating slide decks and one-pagers for programs and presentations. Maintain DEI event calendars and help prepare internal newsletters or team updates. Qualifications Bachelor's degree or equivalent experience in DEI, HR, communications, business, public relations, social impact, or related fields. 1-2 years of relevant experience (internships or entry-level roles in DEI, event coordination, community engagement, or administrative support preferred). Excellent organizational and time management skills. Strong communication skills and attention to detail. Proficient in Microsoft Office, and project tracking tools (e.g., Airtable, Monday.com, or similar platforms). Experience working in fast-paced or cross-functional environments. Passion for diversity, equity, and inclusion. Strengthened by our Differences. United to Make a Difference At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds. Equal Opportunity Employer Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.
$24-29.6 hourly Auto-Apply 60d+ ago
Community Health Worker
Health Advocacy Team Support
Remote job
Job DescriptionHealth Advocacy Team Support (HATS) Job Title: Community Health Worker (CHW) Pay Rate: $25.00 $35.00 per hour (DOE) Employment Type: Full-Time Reports To: Director of Operations The Community Health Worker (CHW) is a vital member of the HATS team and serves as a bridge between vulnerable community members and essential health, social, and community resources. The CHW will provide direct outreach, advocacy, and support to individuals and families experiencing homelessness, housing instability, mental health challenges, complex medical needs, or other barriers to care. The CHW empowers clients to navigate systems, access services, build stability, and achieve improved health and wellness. This role requires compassion, professionalism, cultural humility, and a strong commitment to community-based advocacy. Key Responsibilities Member Support & Engagement Conduct outreach, engagement, and rapport building with members in community settings, shelters, encampments, homes, and clinics. Complete needs assessments, social determinants of health screenings, and care plans. Provide ongoing support in accessing healthcare, housing, mental health, social services, and community programs. Offer crisis support within scope, ensuring appropriate de-escalation and referrals. Navigation & Advocacy Assist members with scheduling appointments, completing applications, and navigating complex systems. Advocate for members needs with partner agencies, providers, and community organizations. Support members in developing goals, building life skills, and increasing self-sufficiency. Collaborate with ECM/CS providers, case managers, social workers, and clinical staff. Documentation & Compliance Complete all required documentation accurately and on time in agency systems and partner portals. Maintain confidentiality and meet HIPAA, state, and programmatic standards. Track progress notes, care plans, outreach logs, and follow-up activities. Community Partner Collaboration Build strong relationships with local shelters, hospitals, clinics, behavioral health services, schools, and community agencies. Participate in case conferencing, team meetings, and collaborative outreach efforts. Represent HATS at community events, resource fairs, and partner meetings. Education & Health Promotion Provide culturally sensitive education on wellness, chronic disease prevention, mental health, recovery, and community resources. Facilitate or assist with group workshops, classes, and community outreach events. Required Certified Community Health Worker Certification and High school diploma or equivalent. Experience working with vulnerable populations, including homelessness, behavioral health, or high-needs individuals. Strong communication, active listening, and relationship-building skills. Ability to work in the field, including outreach in variable environments. Valid drivers license, reliable transportation, and ability to travel within the county. Preferred CHW certification or related training. Experience with ECM or Community Supports programs. Knowledge of Monterey County community resources, housing programs, and health systems. Bilingual (Spanish/English) encouraged but not required. Core Competencies Cultural Humility & Sensitivity Advocacy & Problem Solving Professional Boundaries Trauma-Informed Care Documentation Accuracy Time Management Ethical Practice Empathy & Patience Work Environment Combination of office, fieldwork, client homes, encampments, and partner locations. Must be comfortable working with diverse populations and varying levels of need. Flexible work from home options available.
$25-35 hourly 13d ago
Care Coordinator (Bilingual Preferred)
Kooth
Remote job
About Us: At Kooth, our mission is to create a welcoming space for effective personalized digital mental health care that is available to all. We do this by leveraging an early intervention model and theory of change that empowers young people (13-25 years old) to overcome challenges, unlock their full potential, and lead fulfilling lives. We're not just a service; we're a culture of care - committed to inclusivity, innovation, and impact. Our culture is driven by our values - Alongside You, Flexible, Compassionate, Committed, and Safe. These values are present in the work that we do, the environment in which we do it, and in the relationships we have with our service users, peers, and leaders. With Kooth, you will be a part of something bigger than yourself. We offer more than just a job. We offer you the chance to positively impact one of the greatest challenges of our time. What We're Looking For: Responsible for providing support within Kooth's Contact Center and Care Coordination Services, the Care Coordinator will play a dual role. They will handle inbound calls in the Contact Center while also supporting Care Coordination for our service users. Responsibilities include responding to inquiries about the Kooth platform, assisting with account creation, and scheduling coaching sessions with Kooth practitioners. Additionally, the Care Coordinator will coordinate appointments or services with external agencies and providers to ensure that Kooth service users receive the care and support they need. What You'll Do:Main responsibilities: Call Center Support: Memorize scripts for products and services, and refer to them during calls Build positive service user experience by going above and beyond with customer service, answering questions, providing support, and ensuring schedules, cancellations, and appointment confirmations are handled appropriately Provide helpful solutions to service user needs or concerns Meet SLA targets and achieve all objectives for service, productivity, and quality Create and maintain record of daily problems and remedial actions taken Care Coordination: Build a positive service user experience by going above and beyond to support the service user in coordination with the practitioners. Develop and maintain relationships with external organizations, including relationships with affiliate network providers. Communicate with service users and external resources/providers as appropriate in order to provide a seamless transition/ care experience Contact insurance carriers to verify a patient's insurance eligibility, benefits, and requirements Clearly document all communications and contacts with referral partners and service users in standardized documentation and messaging Handle practitioner referrals and service user outreach; maintain clear and concise communications with service users and service agencies Scheduling with Kooth Practitioners: Understand practitioner schedules and schedule according to availability Successfully connect calls between the Kooth service user and the translation vendor in support of coaching and telecoaching sessions Deliver Superior Service User Experience: Deliver an extremely high degree of compassion, motivation, and commitment related to support for service users Provide exceptional customer service and build rapport with service users Professional and courteous demeanor in all forms of communication Takes ownership and applies rigor to all tasks assigned and understands the direct impact this role has on business operations and service delivery. Must have a quiet work environment to take and make phone calls Requirements What You'll Bring: 6 months or more of experience with healthcare referrals /care coordination Experience with inbound call center Experience within a physician practice or large health system is strongly preferred Bilingual English and Spanish (preferred) Benefits What You'll Get: Compensation: This role offers an hourly rate of $23-$25, based on experience. We're committed to transparency and value our candidates time, which is why we share salary ranges in all states-regardless of local requirements. Final compensation will be based on a variety of factors, including your education, experience, skills, and overall alignment with the role. Kooth offers a competitive base salary, employee equity program, and comprehensive benefits including: Excellent Medical, Dental, and Vision Coverage 401(K) Retirement Plan with company match Generous Paid Time Off and paid holidays Remote-first flexibility and work-from-home support Paid parental leave Learning & development opportunities Equal Employment Opportunity: Kooth is committed to creating an inclusive workplace and provides equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. All employment decisions are based on merit, qualifications, and business needs. Reasonable Accommodations: Kooth is committed to providing reasonable accommodations for candidates with disabilities, sincerely held religious beliefs, or other protected reasons under applicable law. If you require accommodations during the application or interview process, please contact our HR team. Ready to Join Us? If you're ready to make a meaningful impact and be part of a team that values purpose-driven work, apply today. Together, we're shaping the future of digital mental health care.
$23-25 hourly Auto-Apply 17d ago
Community Health Worker - ECM, Hemet (Remote with field work)
IEHP 4.7
Remote job
What you can expect! Find joy in serving others with IEHP! We welcome you to join us in “healing and inspiring the human spirit” and to pivot from a “job” opportunity to an authentic experience! Under the direct supervision of the Enhanced Care Management Department Leadership, the Community Health Worker - ECM (CHW-ECM) will be responsible for supporting Members in improving their whole health, through outreach and engagement activities, which are primarily field based. The CHW - ECM works closely and collaboratively with the Enhanced Care Management team (ECM), as well as with the designated HCO medical teams, to ensure high quality and seamless care for Members. Commitment to Quality: The IEHP Team is committed to incorporate IEHP's Quality Program goals including, but not limited to, HEDIS, CAHPS, and NCQA Accreditation. Additional Benefits Perks IEHP is not only committed to healing and inspiring the human spirit of our Members, but we also aim to match our team members with the same energy by providing prime benefits and more. Competitive salary. CalPERS retirement. State of the art fitness center on-site. Medical Insurance with Dental and Vision. Life, short-term, and long-term disability options Career advancement opportunities and professional development. Wellness programs that promote a healthy work-life balance. Flexible Spending Account - Health Care/Childcare CalPERS retirement 457(b) option with a contribution match Paid life insurance for employees Pet care insurance Key Responsibilities Responsible for assisting Members in navigating the healthcare system by finding and following up by phone and in person with hard-to-reach Members, helping Members successfully participate in their medical and/or behavioral health care by overcoming barriers to care, and sharing information on barriers with IEHP and Providers to improve the Enhanced Care Management team. Model the highest ethical behavior in relationships with co-workers, supervisors, Members, Providers, and colleagues in the community. Responsible for engaging with Members, both in-person and on the phone, in a manner that utilizes evidence-based approaches (such as Motivational Interviewing) that promotes collaboration between the Member and his or her medical/behavioral team, as well as to increase the Member's sense of control over their whole health. Delivering information about health and wellness in ways that the community can easily understand and providing information on IEHP Member benefits and services. Providing advocacy on behalf of IEHP Members in the home, the community, and in provider organizations. Responsible for building and maintaining a positive working relationship with Providers, including, but not limited to, communication via in-person, over the phone, and through digital means such as email and fax. Responsible for assisting the Enhanced Care Management team and Providers to understand the culture, norms, beliefs and preferences of the Members and their community by representing the voice of the community, helping to create messages and materials that fit community culture, and delivering these messages in a way that fits the culture of Members. Responsible for promoting a collaborative and effective working environment within the Enhanced Care Management team by engaging in evidenced-based communication strategies (such as Motivational Interviewing) when discussing responsibility/sharing of tasks, effectively resolving conflicts as they arise, and collaborating on Member case discussions. Collaborates on Member care issues with other Enhanced Care Management Team Members and consults with Nurse Care Manager and/or the Behavioral Health Care Manager before taking any action that is clinical in nature. Model commitment to continuous quality improvement by engaging in quality improvement initiatives and projects, such as identifying and addressing HEDIS gaps, and by identifying, developing, and testing new practices for improving the outcomes of the Enhanced Care Management team. Ensures documentations is accurate, useful and in compliance with regulatory requirements and accreditation standards. Participates in all appropriate staff meetings or other activities as needed. Qualifications Education & Requirements Two (2) years of experience as a Community Health Worker, Promotora, or Health Navigator, or two (2) years of experience working in community outreach, customer service, or within a medical office, or a Behavioral Health or Substance Use Disorder program required High school diploma or GED required Must have successfully completed an approved Community Health Worker program or complete within six (6) months of hire Key Qualifications Must have a valid California Driver's license and valid automobile insurance. Must qualify and maintain driving record to drive company vehicles based on IEHP insurance standards of no more than three (3) points Knowledge of the community the CHW will be working in, especially non-professional resources, and their reputation in the community Understanding of and sensitivity to mental health conditions and addictive disorders Awareness of the impact of unmitigated bias and judgement on health; commitment to addressing both Understanding of, and a commitment to, high preforming team practices Highly skilled interpersonally, with excellent teamwork and relationship skills Highly skilled in interpersonal communication, including resolving conflict A high degree of skillful decision making and judgement, in an autonomous position, including knowing when to consult with the team, supervisors, and experts Able to sufficiently engage members in a variety of settings, including on the phone, at Member's homes, in hospitals and other settings Ability to develop relationships with community members and leaders, including in the faith-based community Able to develop effective relationships with team members, despite working primarily in the field Minimal physical activity; may include standing and repetitive motion Start your journey towards a thriving future with IEHP and apply TODAY! Work Model Location Telecommute (All IEHP positions approved for telecommute or hybrid work locations may periodically be required to report to IEHP's main campus for mandatory in-person meetings or for other business needs as determined by IEHP leadership) Pay Range USD $25.90 - USD $33.02 /Hr.
$25.9-33 hourly Auto-Apply 6d ago
Community Health Worker - Chicago, Illinois
Waymark 3.5
Remote job
Waymark is a mission-driven team of healthcare providers, technologists, and builders working to transform care for people with Medicaid benefits. We partner with communities to deliver technology-enabled, human-centered support that helps patients stay healthy and thrive. We're designing tools and systems that bring care directly to those who need it most-removing barriers and reimagining what's possible in Medicaid healthcare delivery.Our Values At Waymark, our values are the foundation of how we work, grow, and support one another: Bold Builders: We tackle the toughest challenges in care delivery by harnessing the power of community and technology. Humble Learners: We seek feedback, embrace diverse perspectives, and welcome challenges to our assumptions. Experiment to Improve: We use data to inform decisions and continuously assess our performance. Focused Urgency: Our mission drives us to act swiftly and relentlessly in pursuit of meaningful results. If this resonates with you, we invite you to bring your creativity, energy, and curiosity to Waymark. About this Role As a Community Health Worker, you will be Waymark's frontline presence in the community, connecting with patients to provide social support, advocacy and navigation. You will work to improve the health of patients from low- income communities, by connecting them with various providers and resources. You will be part of a care team that is multidisciplinary and includes licensed clinical social workers, pharmacists, and care coordinators. Key Responsibilities Attend a 2-3 week long paid training program. Meet patients in the community, in the home, and in healthcare facilities and conduct a needs assessment, including motivating patients to set and achieve health goals. Help patients with health-related social issues like homelessness, substance use and hunger. Work with other CHWs and staff to create a directory of community resources (e.g., food banks, housing assistance programs, childcare resources, etc.). Manage relationships with the healthcare facility providers and partner with care delivery team (Pharmacists, Social workers, and Care Coordinators). Continuously expand knowledge of community resources, services, and programs available to members and build ongoing relationships with these organizations to advocate for members. Accompany members to medical appointments as appropriate. Navigate technology systems to document each patient encounter in detail and accurately. Meet patients virtually, by phone or video visit, for conversations as appropriate. Support outreach to individuals eligible for Waymark support both in-person and by phone to establish a relationship and let them know about Waymark's services. Participate in weekly care team huddles. Minimum Qualifications Highly organized and self-motivated to work independently and manage schedules efficiently. Sound judgment and the ability to quickly analyze situations. Ability to work with a diverse community in an empathetic, passionate and professional manner. Friendly, energetic, and enthusiastic personality. Desire to help others. Cultural competency- able to work with diverse groups of community members. Excellent interpersonal communication skills and active listening abilities. Computer literate with experience and comfort using technology for virtual communication, scheduling, and documentation. Comfortable with ambiguity and taking on a variety of tasks as needed. Reside within a commutable distance of Chicago, Illinois. Travel required within the surrounding counties (up to 80%). Current Driver's license and access to an insured vehicle. Preferred Qualifications Community Health Worker certification. Long time resident of the Chicago area and knowledgeable of community resources. Experience conducting home visits and outreach. Experience working with managed care patients. Experience in customer- or client-service roles Knowledge of Greater Chicago Medicaid populations. Hourly Rate Range $23.08 - $26.20 In addition to salary, we offer a comprehensive benefits package. Here's what you can expect: Stock Options: Opportunity to invest in the company's growth. Work-from-Home Stipend: A dedicated stipend for your first year to help set up your home office. Medical, Vision, and Dental Coverage: Comprehensive plans to keep you and your family healthy. Life Insurance: Basic life insurance to give you peace of mind. Paid Time Off: 20 vacation days, accrued over the year, plus 11 paid holidays. Parental Leave: 16 weeks of paid leave for birthing parents after six months of employment, and 8 weeks of bonding leave for non-birthing parents. Retirement Savings: Access to a 401(k) plan with a company contribution, subject to a vesting schedule. Commuter Benefits: Convenient options to support your commute needs. Professional Development Stipend: A dedicated stipend supports professional development and growth. COVID Vaccination: Waymark has adopted a policy on mandatory full vaccination to safeguard our employees, our partners, and the patients we serve from the hazard of COVID-19. As a healthcare company, we believe it is important for our employees and actions to reflect the best available science and the interests of public health. You will be asked to attest to your COVID vaccination status before an offer of employment is made. Offer of employment is contingent upon successful completion of a background check. Don't check off every box in the requirements listed above? Please apply anyway! Studies have shown that some of us may be less likely to apply to jobs unless we meet every single qualification. Waymark is dedicated to building a supportive, equal opportunity, and accessible workplace that fosters a sense of belonging - so if you're excited about this role but your past experience doesn't align perfectly with every preferred qualification in the job description, we encourage you to still consider submitting an application. You may be just the right candidate for this role or another one of our openings!
$23.1-26.2 hourly Auto-Apply 60d+ ago
Health Specialist (Temporary and Remote)
Maximus, Inc. 4.3
Remote job
Description & Requirements Maximus is looking to fill a limited service (Temp) Health Specialist position. The Health Specialist role is to provide advanced and accurate clinical inquiry responses to health related, disease control and prevention issues, including questions related to bioterrorism, first responders and national emergency situations from medical and other health care professionals, educators, and government agencies. * Position is a temporary and remote position * * Must be available to work weekends and holidays as needed. The hours of operation are Monday - Friday 8:00 AM - 8:00 PM EST* Essential Duties and Responsibilities: * Provides advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators or medical/health professionals. * Provides medical subject matter expertise. * Performs advanced database searches. * Composes documents, reports, and correspondence. * Documents all incoming inquiries. * Participates in special projects as required. Education and Responsibilities: * Bachelor's Degree in Nursing and current RN license is required. * Experience in medical, scientific and public health discipline * Clinical knowledge of and experienced in CDC related topics * Proficient internet search skills * Working knowledge of Microsoft Office and ability to learn and utilize software applications * Excellent listening, comprehension, communications (verbal and written), problem solving and customer service skills * Ability to work independently and communicate effectively * Must have demonstrated excellent interpersonal and leadership skills and the ability to organize simultaneous tasks * Provide advanced clinical inquiry responses (verbal and written) to health-related inquiries from consumers, educators and medical/health professionals including State and local health departments and other government offices. * Provide subject matter expertise on CDC topics covered by CDC-INFO which includes HIV/AIDS, Immunizations, Environmental Health, NIOSH; Tuberculosis and Statistics, to name a few * Respond to inquiries resulting from current events, such as food outbreaks, natural disasters and other events * Perform advanced database searches * Perform assigned work in accordance with quality assurance measures * Respond to medical personnel and clinicians in both verbal and written formats * This position you will need to use your own device personal computer or laptop. No Tablets, iPads, and Chromebooks are not permitted. * Must provide your own device/equipment: Computer or Laptop required, head set with microphone and monitor required * Windows or Mac (Tablets, iPads, and Chromebooks are not permitted.) OS for Windows - Windows 10 or Windows 11 OS for Mac - Big Sur (11.0.1+); Catalina (10.15); Monterey (12.3) Home Office Requirements: * Hardwired internet (ethernet) connection. * Required Internet speeds - Minimum download 25mbps or higher and minimum upload speed 10mbps or higher (you can test this by going to [1] ******************* * Private work area and adequate power source. * Video calls may be requested on occasion. Proper background and attire is required. Minimum Requirements * High School diploma or equivalent with 2-4 years of experience. * May have additional training or education in area of specialization. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************.
$30k-53k yearly est. Easy Apply 14d ago
Senior Community Health Worker, Ambulatory Care Network (Hybrid-Telework/Office)
Heluna Health 4.0
Remote job
Salary Range: $23.00-$28.62 per hour Schedule: (5days - 8 hour days - Rotational Saturdays) The Ambulatory Care Network (ACN) is a department within the Los Angeles County Department of Health Services (DHS). It is committed to providing world-class, compassionate health care that is safe and accessible for everyone. Our community-based health clinics offer quality primary care and specialty care services for families within the Los Angeles County. The ACN Patient Access Center helps align and simplify patient access services, while leveraging technology and operational efficiencies and expertise. It also helps enhance and support access to clinic services within the ACN Network of clinics across DHS. Description Interacts with patients via phone using call center software while demonstrating a high level of customer service; makes and receives calls; determines when language interpretation is needed and utilizes interpreter services when necessary to ensure language access standards are met. Requests demographic information to assure proper identification of caller, schedules appointments to a variety of ACN facilities according to guidelines; orients patients by providing direction to appropriate locations and/or services. Reviews insurance verification for specific health plans and follows all standardized workflows to assure patient is visit ready. ESSENTIAL FUNCTIONS Answers phones. Follows appointment-making processes and procedures per policy. Completes accurate patient scheduling by following detailed algorithms. Ensures accurate verification of patient demographic information and payor source coverage details. Identifies discrepancies in coverage or empanelment and appropriately refers cases for processing. Determines which appointments (types, date, time, provider) meet the patient's needs and schedules / confirms appointments accordingly. Sends message(s) using Electronic Health Record (EHR) platform and/or transfers callers to appropriate departments. Enters scheduling notes and relevant information when needed. Provides assistance with scheduling and rescheduling appointments for various types of appointments for various types of requests (primary, specialty, etc). Operating Systems: Ability to use several technology platforms simultaneously. Assures proper understanding and adherence to primary and specialty care scheduling guidelines rules. Customer Services: Adheres to LACO-DHS behavior and appearance standards. Demonstrates strong customer service and communication skills. Treats patients with courtesy and respect. Adheres to HIPAA and patient confidentiality. Job Qualifications Excellent communication skills Ability to work independently Ability to use several technological platforms simultaneously Provide personalized customer service by responding to patients' individual needs Ability to provide clear and concise instructions Engage in active listening with patients, confirming or clarifying information and ability to diffuse levels of frustration. Utilizing scripts and tools appropriately Understanding and striving to meet or exceed metrics established by department Education/Experience Contact center experience desirable Bilingual in English and Spanish preferred Certificates/Licenses/Clearances Clearances per DHS employment contract COVID vaccination required Successful clear the Live Scan process through Los Angeles County. Other Skills, Knowledge, and Abilities Proficient skill set in using an array of Microsoft Office Suite software programs such as Word, Excel, PowerPoint, Adobe Reader, One Note, Outlook, and TEAMS, etc. PHYSICAL DEMANDS Stand Occasionally Walk Occasionally Sit Constantly Handling Frequently Reach Outward Occasionally Reach Above Shoulder Occasionally Climb, Crawl, Kneel, Bend Not Applicable Lift / Carry Occasionally - Up to 15 lbs. Push/Pull Occasionally - Up to 15 lbs. See Constantly Taste/ Smell Not Applicable Not Applicable = Not required for essential functions Occasionally = (0 - 2 hrs/day) Frequently = (2 - 5 hrs/day) Constantly = (5+ hrs/day) WORK ENVIRONMENT Hybrid (Telework & Office) General Office Setting, Indoor Temperature Controlled This is a temporary, grant funded position. Employment is provided by Heluna Health. Heluna Health is an Affirmative Action, Equal Opportunity Employer that encourages minorities, women, veterans, and disabled to apply EEOC STATEMENT It is the policy of Heluna Health to provide equal employment opportunities to all employees and applicants, without regard to age (40 and over), national origin or ancestry, race, color, religion, sex, gender, sexual orientation, pregnancy or perceived pregnancy, reproductive health decision making, physical or mental disability, medical condition (including cancer or a record or history of cancer), AIDS or HIV, genetic information or characteristics, veteran status or military service.
$23-28.6 hourly 60d+ ago
Community Health Worker
Titanium Healthcare
Remote job
WE ARE TITANIUM HEALTHCARE Titanium is a healthcare company that puts heart and compassion above all else. Millions of Americans just aren't getting the medical care they need. We're on a mission to change that. For patients that means exceptional support and better care. For providers it means better support and time to focus on patients, and for partners that means higher quality and lower cost. Join us in our mission! POSITION SUMMARY The Community Health Worker (CHW) is a field-based member of the Enhanced Care Management team who has lived experience in the ECM patient community and serves as the bridge between the patient and the healthcare system. The CHW is responsible for helping patients and their families navigate and access community services, health care services, and adopt healthy behaviors. WHERE YOU'LL WORK This position is hybrid. The ideal candidate will work from home and travel as needed in the San Bernardino County region. Standard business hours are Monday through Friday from 8:30 am to 5:00 pm. WHAT YOU'LL DO Provide support to patients who are difficult to engage and/or who have cultural or linguistic barriers to care via field-based contacts including accompaniment to appointments Assist the Registered Nurse Care Manager, Behavioral Health Care Manager and Care Coordinator in panel management by performing delegated activities as assigned Assist the Enhanced Care Management (ECM) team in engagement efforts of eligible patients in the clinic and within the community Assist patients on navigating the healthcare system and community resources Perform follow-ups by phone and in person with all eligible and enrolled ECM patients Help patients successfully participate in medical and/or behavioral health care and overcome barriers to care Update and provide information on patient barriers to the multi-disciplinary team and providers Engage with patients, both in-person and on the phone, in a manner that utilizes evidence-based approaches (such as motivational interviewing) and promotes collaboration between the patient and the medical/behavioral team Collaborate on patient care plans with ECM team members Participate in weekly systematic and ad hoc case reviews Consult with the RN Care Manager and/or the BH Care Manager before taking any action that is clinical in nature Accompany patients to office visits, as needed, and in the most accessible setting, within health plan guidelines Perform other duties and projects as assigned WHO YOU ARE Fluent in English (written and verbal) Competent with computers, email, virtual platforms and Microsoft Office based programs Must have skills and resilience to tolerate a moderate level of change and development around new models of care and care management practices Excellent verbal and written communication skills, including the ability to convey and exchange information in a clear and concise manner Ability to identify problems and use logic and related information to develop and implement solutions Ability to work independently and carry out assignments to completion within the parameters of established policies and procedures Be able to consistently operate a computer and other office equipment such as a telephone, calculator, copy machine, and printer Must be able to remain in a stationary position 30% of the time Must be able to move around the office or community 70% of the time Frequently moving or carrying office equipment weighing up to 15 pounds across offices The ability to operate a vehicle and travel to meet with assigned members around the community, attend meetings and different office locations as required or requested WHAT YOU'LL NEED High School Diploma Minimum 1 year of experience working in a community-based setting Current and valid driver's license Proof of auto insurance Distraction-free home workspace with a secure internet connection NICE TO HAVES Bilingual in Spanish eClinical Works (ECW) experience a plus Experience working in an internal medicine clinic Care management experience WHAT YOU'LL ENJOY Make an impact: an organization who cares about its employees, communities, and the future of healthcare Inclusivity: be a part of a workplace where you not only belong but also can be the best version of yourself Growth: opportunities to develop and grow your career with us Community: you are encouraged to have a voice, share your opinions, and have an individual impact on the business Paid Time Off: 12 holidays and up to 15 days of accrued PTO to rest and recharge plus additional time for sick, jury duty, bereavement, reproductive loss, and therapy Work Life Balance: enjoy flexibility to maximize your well-being and success with our hybrid work model Medical, Dental, & Vision Benefits: we cover up to 100% of your premium and 50% of your dependents depending on the plan Prioritize your mental health with unlimited therapy sessions funded 100% by Titanium Healthcare Flexible Spending, Health Savings & Dependent Care Accounts Life/AD&D insurance funded 100% by Titanium Healthcare Supplemental Short-Term Disability Employee Assistance Programs Protect your pet(s) with Pet Insurance 401(k) plan EEO Statement At Titanium Healthcare, our mission is to fearlessly reengineer the way healthcare works to reduce costs, ensure better outcomes, and provide everyone, everywhere, with the kind of compassionate and coordinated care they deserve. We believe that achieving this mission starts with a diverse and inclusive workforce. Titanium Healthcare is an equal opportunity employer. We are committed to promoting and celebrating all backgrounds and encourage all applicants, regardless of race, religion, gender, sexual orientation, disability, age, marital status, parental status, military or veteran status, or any other legally protected status, to apply. We believe that diversity and inclusion drive innovation and equity in healthcare, enabling us to better serve our communities and make a lasting impact.
$34k-51k yearly est. 60d+ ago
Pharmacy Care Coordinator - Engagement Specialist
Stellus Rx
Remote job
We're opening eyes, hearts, and minds to the impact that a pharmacy team can have in changing lives. As part of Catalyst Health Group, Stellus Rx improves ease and outcomes in every moment that matters, along every health journey. Join our group of talented, committed team members-pharmacists, pharmacy care coordinators, technologists, product strategists and more-to create and expand the delivery of personalized health support that people didn't even know could be possible. The Pharmacy Care Coordinator - Engagement Specialist help our communities thrive by helping connect newly-referred patients to our Stellus Engage pharmacy team. The Pharmacy Care Coordinator - Engagement Specialist assists the Account Management team under the direction and supervision of the Clinical Pharmacy Specialists and Clinical Client Liaisons by providing support in identifying, outreaching, and educating patients about Stellus engage services through various communication channels. You will work closely with Stellus Rx leaders and across the organization, as we work collaboratively to unlock the health of millions of Americans by turning "use as prescribed" into a guarantee, not a direction. We are a culture that is unabashedly driven by purpose. We are making a difference to our patients and team members while growing at an accelerated rate. If you love serving others and would like to make a material difference in an industry‐transforming organization, then we invite you to apply to this role. Learn more about us at stellusrx.com. Accountabilities: This individual will need a broad working knowledge of the Stellus Engage service model or similar pharmacy-support services to drive enrollment growth and stellar patient satisfaction. You will develop superior customer experience knowledge and effectively educate and engage patients about the positive clinical impact pharmacy services can provide for them. Roles and Responsibilities: Assumes responsibility for a broad range of activities in the patient engagement workflow from patient outreach through scheduling Acts as a liaison for the patient between the referring physician or employer group and Engage pharmacist team Complete patient outreach via phone call and text message (SMS) to connect with referred patients about Stellus Engage services Confidently educate patients on Stellus Engage services and connection back to the PCP referral or employer group benefits Coordinate scheduling of patients with respective Engage pharmacist for CMA/IMA Professionally interact with patients on phone calls and text messages (SMS) Monitor referral queue and workflow for new patient referral funnel and support in referral entry from Leading Reach or other defined referral channel into Engage platform Support in UAT for application needs related to Account Management team sign off Understand confidentiality with respect to patient/client care; complying with all federal and state laws applicable to the confidentiality of protected health information (PHI) and electronic protected health information (EPHI); and follow HIPAA guidelines regarding readily identifiable protected health information. Complete tasks as assigned, related to the referral workflow and Account Management in general Accessing, inputting, and retrieving information through the Pharmacy's computer network to maintain accurate records. Comply with established procedures, rules, and regulations. Completes clear and concise documentation in Care Management programs. Promoting teamwork, professional services and clear communication Minimum Qualifications and Requirements: High school diploma or equivalent. Pharmacy technician license or pharmacy technician trainee license from the Texas State Board. Strong communication and customer service skills. Ability to read and transcribe pharmaceutical information. Sit for long periods of time, stand for intermittent periods of time. Flexibility to work from home.. PC literate, including Microsoft Office products. Analytical and interpretive skills. Strong organizational skills. Excellent interpersonal skills. Ability to work in a team environment. In-depth knowledge of patient servicing. Ability to handle conflict and confront challenging issues in a fast work environment. Ability to meet or exceed Performance Competencies. Able to influence and motivate others through persuasive points-of-view.
$34k-47k yearly est. 60d ago
Community Health Worker/Promotor(a) de Salud
ZÓCalo Health
Remote job
at Zócalo Health Work from Home (Riverside) (Full Time) Compensation: $29.00 - $31.00 per hour About Us Zócalo Health is the first tech-driven provider built specifically for Latinos, by Latinos. We are developing a new approach to care that is designed around our very own shared and lived experiences and brings care to our gente . Founded in 2021 on the idea that our communities deserve more than just safety nets, we are backed by leading healthcare and social impact investors in the country to bring our vision to life. Our mission is to improve the lives of our communities-communities that have dealt with generations of poor experiences. These experiences include waiting hours in waiting rooms, spending mere minutes with doctors who don't speak their language, and depending on their youngest kids to help them navigate our complex healthcare system. At Zócalo Health, we meet our members where they are, bringing care into their homes and neighborhoods through our team of community-based care providers and virtual care offerings. We partner with community-based organizations, local healthcare providers, and health plans that recognize the value of culturally aligned care, which are not limited to brief interactions in an exam room. Together, we are building a new experience that revolves around the use of modern technology, culturally competent primary care, behavioral health, and social services to provide a radically better experience of care for every member, their family, and the communities we serve. We are committed to expanding our reach to serve more members and their communities. We are looking for passionate individuals who share our belief that healthcare should be accessible, personalized, and rooted in the community. Join us in our mission to ensure that no one has to navigate the complexities of the healthcare system alone and that everyone receives the local, culturally competent care they deserve. Role Description Our care model is designed to meet members wherever they are-whether in their homes, online or in their community. Community Health Workers are integral to our mission of providing culturally aligned and accessible care to the Latino community. They build trust through shared cultural and linguistic backgrounds, improving patient engagement and access to care. Zócalo Health is looking for a Community Health Worker to work directly with our patients to help them navigate their health and social needs. You will work with an assigned panel of members dealing with unmet social needs and numerous health conditions. You will educate patients on disease prevention and healthy behaviors, coordinate comprehensive care by scheduling appointments and facilitating follow-ups, and address social determinants of health by connecting patients with essential community resources. Your work enhances patient advocacy and satisfaction and reduces healthcare costs by preventing unnecessary hospital visits. You will also help organize community events and gather valuable health data, ensuring our care model is responsive to the community's needs, promoting overall health equity and better outcomes for our members. This position reports to the Community Health Worker Manager. You will work primarily in your community, with some work-from-home responsibilities. The Community Health Worker will contribute in the following ways: Play an active role in patient registration and enrollment, including organizing community engagement and outbound calls to patients. Conduct outreach (virtually and in-person) to patients scheduled for appointments and complete initial intake. Engage with a panel of assigned patients to provide care navigation, appointment logistics, prescription drug support, lab support, referral coordination, care plan adherence, and resource sharing. Assess for social determinants of health (SDOH) needs and enroll patients in SDOH programs, including care planning development, referral to community resources, coaching, and graduation planning. Collaborate with a multidisciplinary care team to contribute to care plans, triage requests, and solve complex patient needs. Document all patient and care team interactions across multiple systems and tools. Participate in community events to support patient activation and trust-building, including relationship-building with key contacts, facilitating group education sessions, and liaising with community organizations. Provide culturally and linguistically appropriate health education and information. Assist with federal and state support program enrollment, appointment scheduling, referrals, and promoting continuity of care. Support individualized goal setting using motivational interviewing. Conduct individual social needs assessments. Provide social support by listening to patient concerns and referring to appropriate support resources. Attend and participate in community events as a Zócalo Health representative. Coordinate internal clinical services. Qualifications Language/Culture Fluency (verbal and written) in English and Spanish. Knowledgeable of Latino customs and cultural norms (preferred) Education High school diploma or GED (minimum). Licenses/Certifications (CA only) Must possess a Community Health Worker certification, which included field experience as a requirement for completion -OR- Demonstration of 2,000+ hours of CHW work (paid or volunteer) in the past three years and willingness to obtain a Community Health Worker certification within 18 months of hire date Experience 1-3 years healthcare experience or healthcare navigation within the community. 2 - 5 years of community work, advocacy, engagement, or organizing. Previous working experience in related jobs (health promotion, project coordination, social research, administration). Familiarity with Google workspace. (preferred) Past experience documenting in an EHR. (preferred) Training in motivational interviewing. (preferred) Complementary competencies and skills Comfortable working with multiple computer applications simultaneously and willingness to learn new technologies and frameworks. Team player who builds effective working relationships. Ability to train others. Well-known in and have strong ties to the local Latino community. (preferred) Well versed in local resources to support SDOH needs. (preferred) COVID-19 vaccination requirement Zócalo Health requires all members of the care team to be fully vaccinated against COVID-19 (including any booster shots if required), where allowable under the law, unless they are approved for a reasonable accommodation based on disability, medical condition, religious belief, or other legally recognized reasons that prevents them from being vaccinated. You are required to have received at least one COVID-19 shot prior to your first day of employment and to provide proof of your vaccination status or apply for reasonable accommodation within the first 10 days of your employment. Please note that in some states and roles, you may be required to provide proof of full vaccination or an approved reasonable accommodation before you can begin to actively work. Flexible and able to travel to other communities Willing to travel to support community events and in person patient appointments. Have reliable sources of transportation. Benefits & Perks Ground floor opportunity; shape the direction of a fast-growing, high impact healthcare company Comprehensive benefits (medical/dental/vision) Generous home office stipend Competitive compensation Generous PTO policy including 6 paid holidays. You must be authorized to work in the United States. We are open to remote work anywhere in the locations outlined in this job description. At Zócalo Health Inc., we see diversity and inclusion as a source of strength in transforming healthcare. We believe building trust and innovation are best achieved through diverse perspectives. To us, acceptance and respect are rooted in an understanding that people do not experience things in the same way, including our healthcare system. Individuals seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Those seeking employment at Zócalo Health are considered without regard to race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.
$29-31 hourly Auto-Apply 29d ago
Sr Coordinator, Individualized Care (Reimbursement Coordinator)
Cardinal Health 4.4
Remote job
Cardinal Health Sonexus Access and Patient Support helps specialty pharmaceutical manufacturers remove barriers to care so that patients can access, afford and remain on the therapy they need for a better quality of life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and patient markers of success. We're continuously integrating advanced and emerging technologies to streamline patient onboarding, qualification and adherence. Our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering manufacturers to rethink the reach and impact of their products. **_Responsibilities_** + Investigate and resolve patient/physician inquiries and concerns in a timely manner + Mediate effective resolution for complex payer/pharmacy issues toward a positive outcome to de-escalate + Proactive follow-up with various contacts to ensure patient access to therapy + Demonstrate superior customer support talents + Prioritize multiple, concurrent assignments and work with a sense of urgency + Must communicate clearly and effectively in both a written and verbal format + Must demonstrate a superior willingness to help external and internal customers + Working alongside teammates to best support the needs of the patient population or will transfer caller to appropriate team member (when applicable) + Maintain accurate and detailed notations for every interaction using the appropriate database for the inquiry + Must self-audit intake activities to ensure accuracy and efficiency for the program + Make outbound calls to patient and/or provider to discuss any missing information as applicable + Assess patient's financial ability to afford therapy and provide hand on guidance to appropriate financial assistance + Documentation must be clear and accurate and stored in the appropriate sections of the database + Must track any payer/plan issues and report any changes, updates, or trends to management + Handle escalations and ensure proper communication of the resolution within required timeframe agreed upon by the client + Ability to effectively mediate situations in which parties are in disagreement to facilitate a positive outcome + Concurrently handle multiple outstanding issues and ensure all items are resolved in a timely manner to the satisfaction of all parties + Support team with call overflow and intake when needed + Proactively following up with various partners including the insurance payers, specialty pharmacies, support organizations, and the patient/physician to facilitate coverage and delivery of product in a timely manner. **_Qualifications_** + 3-6 years of experience, preferred + High School Diploma, GED or technical certification in related field or equivalent experience preferred **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **TRAINING AND WORK SCHEDULES:** Your new hire training will take place 8:00am-5:00pm CT, mandatory attendance is required. This position is full-time (40 hours/week). Employees are required to have flexibility to work any of our shift schedules during our normal business hours of Monday-Friday, 7:00am- 7:00pm CT. **REMOTE DETAILS:** You will work remotely, full-time. It will require a dedicated, quiet, private, distraction free environment with access to high-speed internet. We will provide you with the computer, technology and equipment needed to successfully perform your job. You will be responsible for providing high-speed internet. Internet requirements include the following: Maintain a secure, high-speed, broadband internet connection (DSL, Cable, or Fiber) at the remote location. **Dial-up, satellite, WIFI, Cellular connections are NOT acceptable** . Download speed of 15Mbps (megabyte per second) + Upload speed of 5Mbps (megabyte per second) + Ping Rate Maximum of 30ms (milliseconds) + Hardwired to the router + Surge protector with Network Line Protection for CAH issued equipment **Anticipated hourly range:** $21.50 per hour - $30.70 per hour **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 2/11/2026 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************
$21.5-30.7 hourly 2d ago
Home Based Health Specialist
Brightpoint 4.8
Remote job
El Hogar del Niño, now part of Brightpoint, who has been a leader in providing high-quality early childhood care and education services, with an expert focus on the needs of Latinx and newly arriving families in the Pilsen community for 50 years. Brightpoint and El Hogar Del Niño believe that family is the most important asset for child and youth wellbeing, which is rooted in each organization's commitment to early childhood care and education. Our greatest strength is our shared commitment to support strong families which create thriving children and communities. The Home Based Health Specialist provides administrative support in the health area to staff in Prenatal and 0-3 Early Childhood programs. Monitors documentation of children's health data and enters information in the data management system. This includes updating health files and entering the information into the CP and Salesforce system. Schedules health services for the children in program. The Health Specialist reports to Health Coordinator, Home base Supervisor. Candidate qualifications: Associate's degree in public health, Social Services or related field required; bachelor's degree preferred. Demonstrated experience with database management required; experience maintaining health data a plus One year experience working with children preferred. Bilingual (English/Spanish) required. Valid driver's license, auto insurance, and daily access to reliable transportation required. Job responsibilities: Schedules hearing, vision, and oral health screenings for children throughout the year. Creates the schedule of annual health screenings and updates screening dates as needed. Distributes schedule to staff as directed. Enters health data in the data management system for clients served, including physical exams, well baby check reports, hearing and vision screenings, immunizations, and oral health exams. Completes monthly reports of services provided and scheduled for the sites. Reports to the Health Coordinator regarding missing health documentation on a monthly basis or as needed. Works in collaboration with the nurse and nutrition consultants to schedule regular monitoring of children's files. Regularly reviews children's files to ensure accurate documentation of health requirements and that documentation matches the data in the data management system. Works with the Home Base team to schedule and coordinate trainings for staff and parents on health needs of children under the age of five. Collaborates with Director of Health, Wellness, & Diverse Learners to schedule Health Service Advisory Committee meetings twice per year; handles logistics of meetings including setting up the room, copying handouts, and taking minutes. Job details: Compensation: Hourly: Range is between $18.50-$20.00 per hour, offers are commensurate with experience and bilingual candidates may receive additional compensation. The salary range provided represents our current estimate for this role at the time of posting and is subject to change. The final salary will be determined based on a range of factors, including but not limited to, a candidate's relevant experience, education, qualifications, skills, certifications, and alignment with organizational needs. We are dedicated to fair and equitable compensation practices and are committed to fostering a diverse workforce while providing equal opportunities for all candidates. Benefits: Medical/dental/vision insurance, 3+ weeks paid time off in the first year including the week between Christmas and New Year's Day (PTO increases with tenure); 11 paid holidays, supplemental insurance options, 401(k) with match (more benefits details here). Location: El Hogar Del Niño. Schedule: Full-time, hourly; general business hours with some flexibility required for special projects and evening/weekend recruitment events. Work from home opportunity (1-2 days). We don't just hire talent-we grow it: Emerging Leaders will have access to leadership development opportunities and one-on-one mentorship. Student Loan Forgiveness: Brightpoint is an approved agency for Public Service Loan Forgiveness (PSLF).
$18.5-20 hourly 60d+ ago

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Updated December 13, 2025

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