Hospital insurance representative vs hospital technician

Differences between hospital insurance representative and hospital technician duties and responsibilities

Hospital insurance representative example responsibilities.

• Cold-Cal to generate leads for individual life and disability insurance and annuities.
• Verify that each CPT code are paid correctly and according to fee schedule for any overpayment or underpayment ..
• Provide financial counseling for patients and their families by explaining financial policies and providing available resources for alternative payment.
• Fill out refund form with copy of all relate EOB's when credit balances are find on account.
• Serve as a resource/ advocate to all employees regarding claims problem resolution, benefits explanations and EOB issues.
• Collect patient demographic & insurance information via telephone for outpatient surgery and radiology.

Hospital technician example responsibilities.

• Ensure proper transfer and disposition of medical record to the VA in CHCS are accomplished according to establish policies and procedures.
• Verify patient demographics are correct in CHCS.
• Book all medical appointments within HIPPA guidelines.
• Communicate hospital rules and regulations to patients, relate availability of benefits provide to patients by various social service programs.
• Interview patients in ER clinics and inpatient areas to obtain identify and financial information, verify patient eligibility for hospital service.
• Construct telephone consults and referrals and input data into AHLTA.
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