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The differences between information support specialists and administrative technical supports can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information support specialist and an administrative technical support. Additionally, an information support specialist has an average salary of $65,414, which is higher than the $46,753 average annual salary of an administrative technical support.
The top three skills for an information support specialist include PC, technical support and desktop support. The most important skills for an administrative technical support are technical support, customer service, and troubleshoot.
| Information Support Specialist | Administrative Technical Support | |
| Yearly salary | $65,414 | $46,753 |
| Hourly rate | $31.45 | $22.48 |
| Growth rate | 10% | 10% |
| Number of jobs | 149,313 | 186,858 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 52% |
| Average age | 42 | 42 |
| Years of experience | 2 | 2 |
An Information Support Specialist is responsible for providing software and network support. They install, configure, and troubleshoot a wide range of software used by a company.
Administrative technical support maintains every technical set-up used in a company. Their primary responsibility is to inspect a company's systems, evaluate for issues, and repair any problems immediately. Administrative technical support is typically on call at the start of the day and, when they are not responding to calls, they conduct regular check-ups on all company systems. They are also responsible for creating technical reports and offering recommendations for improvements.
Information support specialists and administrative technical supports have different pay scales, as shown below.
| Information Support Specialist | Administrative Technical Support | |
| Average salary | $65,414 | $46,753 |
| Salary range | Between $44,000 And $95,000 | Between $29,000 And $75,000 |
| Highest paying City | - | New York, NY |
| Highest paying state | - | New Jersey |
| Best paying company | - | AIG |
| Best paying industry | - | - |
There are a few differences between an information support specialist and an administrative technical support in terms of educational background:
| Information Support Specialist | Administrative Technical Support | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 52% |
| Most common major | Business | Computer Science |
| Most common college | Stanford University | Stanford University |
Here are the differences between information support specialists' and administrative technical supports' demographics:
| Information Support Specialist | Administrative Technical Support | |
| Average age | 42 | 42 |
| Gender ratio | Male, 58.9% Female, 41.1% | Male, 67.6% Female, 32.4% |
| Race ratio | Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 9.0% White, 57.8% American Indian and Alaska Native, 0.5% | Black or African American, 11.1% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 12.4% White, 54.8% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 11% | 11% |