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Information support specialist vs application support specialist

The differences between information support specialists and application support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information support specialist and an application support specialist. Additionally, an application support specialist has an average salary of $81,820, which is higher than the $65,414 average annual salary of an information support specialist.

The top three skills for an information support specialist include PC, technical support and desktop support. The most important skills for an application support specialist are application support, customer service, and troubleshoot.

Information support specialist vs application support specialist overview

Information Support SpecialistApplication Support Specialist
Yearly salary$65,414$81,820
Hourly rate$31.45$39.34
Growth rate10%10%
Number of jobs149,313118,322
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 63%
Average age4242
Years of experience22

What does an information support specialist do?

An Information Support Specialist is responsible for providing software and network support. They install, configure, and troubleshoot a wide range of software used by a company.

What does an application support specialist do?

An application support specialist's role is to utilize their technical expertise in responding to inquiries and addressing issues and concerns, resolving them promptly and effectively. They may communicate with clients through calls or correspondence, even arrange appointments when necessary. Moreover, one may work as a member of a company or independently. As an application support specialist in a company setting, it is essential to coordinate with different department personnel, all while adhering to the company's policies and regulations.

Information support specialist vs application support specialist salary

Information support specialists and application support specialists have different pay scales, as shown below.

Information Support SpecialistApplication Support Specialist
Average salary$65,414$81,820
Salary rangeBetween $44,000 And $95,000Between $52,000 And $127,000
Highest paying City-Cupertino, CA
Highest paying state-New Jersey
Best paying company-Meta
Best paying industry-Finance

Differences between information support specialist and application support specialist education

There are a few differences between an information support specialist and an application support specialist in terms of educational background:

Information Support SpecialistApplication Support Specialist
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Information support specialist vs application support specialist demographics

Here are the differences between information support specialists' and application support specialists' demographics:

Information Support SpecialistApplication Support Specialist
Average age4242
Gender ratioMale, 58.9% Female, 41.1%Male, 61.6% Female, 38.4%
Race ratioBlack or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 9.0% White, 57.8% American Indian and Alaska Native, 0.5%Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 15.9% Asian, 11.5% White, 55.3% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between information support specialist and application support specialist duties and responsibilities

Information support specialist example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Gather data and authore requirements documents for DOD appropriations necessary to establish and maintain long short-term technology funding plan.
  • Provide web development services to faculty, through the use of languages, such as HTML, CSS, and JavaScript.
  • Work on Internet development including graphics preparation and HTML and JavaScript code
  • Have experience with government data security requirements using commercial data encryption software and security certificate management for email and data access.

Application support specialist example responsibilities.

  • Help manage the design, development, and deployment of HL7 interfaces.
  • Lead, and manage CRM (Peoplesoft and Siebel) implementation technical teams on multiple engagements.
  • Assist users of varying PC and application skills levels and manage through a wide variety of customer scenarios.
  • Develop and automate network and mainframe system diagnostics as necessary using a variety of 3rd party software tools and utilities.
  • Develop and maintain existing Perl scripts to automate business process.
  • Manage multiple imaging-relate projects across both radiology and cardiology service lines, both inpatient and outpatient, to completion.
  • Show more

Information support specialist vs application support specialist skills

Common information support specialist skills
  • PC, 9%
  • Technical Support, 8%
  • Desktop Support, 7%
  • Troubleshoot, 7%
  • Computer System, 4%
  • SharePoint, 3%
Common application support specialist skills
  • Application Support, 13%
  • Customer Service, 10%
  • Troubleshoot, 7%
  • Technical Support, 5%
  • Java, 4%
  • Application Issues, 3%

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