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Information support specialist vs computer support specialist

The differences between information support specialists and computer support specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information support specialist and a computer support specialist. Additionally, an information support specialist has an average salary of $65,414, which is higher than the $63,926 average annual salary of a computer support specialist.

The top three skills for an information support specialist include PC, technical support and desktop support. The most important skills for a computer support specialist are computer support, troubleshoot, and technical support.

Information support specialist vs computer support specialist overview

Information Support SpecialistComputer Support Specialist
Yearly salary$65,414$63,926
Hourly rate$31.45$30.73
Growth rate10%10%
Number of jobs149,313114,029
Job satisfaction--
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 51%
Average age4242
Years of experience22

What does an information support specialist do?

An Information Support Specialist is responsible for providing software and network support. They install, configure, and troubleshoot a wide range of software used by a company.

What does a computer support specialist do?

A Computer Support Specialist is responsible for providing the highest customer service for clients with technical and system issues, resolving network failures, and creating support tickets for IT personnel. Computer Support Specialists utilize various system tools and applications to diagnose end-users network issues and conduct immediate troubleshooting. They also help the IT staff design and improve system features and infrastructures and create instructional manuals for deliverables. A Computer Support Specialist must have excellent technical and communication skills to document customers' requests and identify system solutions.

Information support specialist vs computer support specialist salary

Information support specialists and computer support specialists have different pay scales, as shown below.

Information Support SpecialistComputer Support Specialist
Average salary$65,414$63,926
Salary rangeBetween $44,000 And $95,000Between $44,000 And $91,000
Highest paying City-San Francisco, CA
Highest paying state-Washington
Best paying company-Google
Best paying industry-Technology

Differences between information support specialist and computer support specialist education

There are a few differences between an information support specialist and a computer support specialist in terms of educational background:

Information Support SpecialistComputer Support Specialist
Most common degreeBachelor's Degree, 50%Bachelor's Degree, 51%
Most common majorBusinessComputer Science
Most common collegeStanford UniversityStanford University

Information support specialist vs computer support specialist demographics

Here are the differences between information support specialists' and computer support specialists' demographics:

Information Support SpecialistComputer Support Specialist
Average age4242
Gender ratioMale, 58.9% Female, 41.1%Male, 80.1% Female, 19.9%
Race ratioBlack or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 9.0% White, 57.8% American Indian and Alaska Native, 0.5%Black or African American, 11.4% Unknown, 5.4% Hispanic or Latino, 16.5% Asian, 11.2% White, 55.2% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between information support specialist and computer support specialist duties and responsibilities

Information support specialist example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • Gather data and authore requirements documents for DOD appropriations necessary to establish and maintain long short-term technology funding plan.
  • Provide web development services to faculty, through the use of languages, such as HTML, CSS, and JavaScript.
  • Work on Internet development including graphics preparation and HTML and JavaScript code
  • Have experience with government data security requirements using commercial data encryption software and security certificate management for email and data access.

Computer support specialist example responsibilities.

  • Monitor and manage end-user LAN/WLAN connectivity, and utilize diagnostic tools for monitoring and testing physical networking performance.
  • Interface daily with customers providing hardware and software support for a relational database design and written in INGRES using SQL.
  • Perform domain registration, connect peripheral equipment, and troubleshoot workstations/blackberries remotely using SMS application.
  • Deploy new machines, installing OS, applications, drivers, and network configurations.
  • Participate in vulnerability resolution for both OS and specific applications on the OIG network.
  • Establish a new process for imaging machines using Linux and write documentation for it.
  • Show more

Information support specialist vs computer support specialist skills

Common information support specialist skills
  • PC, 9%
  • Technical Support, 8%
  • Desktop Support, 7%
  • Troubleshoot, 7%
  • Computer System, 4%
  • SharePoint, 3%
Common computer support specialist skills
  • Computer Support, 8%
  • Troubleshoot, 7%
  • Technical Support, 7%
  • Customer Service, 6%
  • Desk Support, 5%
  • Computer System, 5%

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