Applications Support Analyst
Information technology analyst job in Urban Honolulu, HI
Dentons US LLP is currently recruiting for an Application Support Analyst that will reside in our Honolulu office. This is a highly skilled technical position within the Support Services team of a multinational-office law firm, which leads the application support efforts for the US. The Application Support Analyst will be responsible for maintenance and support of these applications across various environments. This position will report directly to the Application Support Lead.
The ideal candidate will have advanced knowledge of Microsoft Windows, Microsoft Office, iManage client, BigHand Create (or comparable template solution), Workshare, DocXtools, Tungsten PowerPDF and familiarity with Active Directory, Exchange, Group Policy and AppSense. The ideal candidate will also possess solid customer service and communication skills and the ability to handle multiple duties and responsibilities in a fast-paced, high stress operations environment and perform occasional off-hours work, including maintenance and on-call rotations.
Responsibilities
Serve as subject matter expert on desktop applications, with primary focus on the Microsoft Office Suite and related integrated applications.
Support end user applications.
Perform and/or coordinate UAT for new or upgraded applications.
Research new applications or alternatives when required.
Actively monitor escalated tickets and follow proper incident, problem and request management processes.
Assume ownership of level 2 support and troubleshoot to analyze, resolve and document all reported incidents.
Utilize IT best practices for root cause analysis.
Proactively identify issues and undertake appropriate action to avoid/resolve service interruptions once issues are identified.
Assist in defining business needs and evaluating the business relevance and requirements of applications and upgrades under consideration.
Serve as a resource for application-specific development requests and address special application requests from various legal practice areas.
Collaborate with other team members and groups within IT.
Create and maintain comprehensive documentation for defined applications.
Create and maintain knowledge base articles.
Conduct training for knowledge transfer to peers.
Recommend changes in procedures and processes to leadership team when appropriate.
Relay end-user feedback on issues and initiatives that impact customers and ensure that the "voice of the customer" is heard.
Follow Dentons imaging procedures as well as inventory, resource and asset management in the assigned office.
Assist with and organize local office projects that require IT assistance, supervising firm-wide IT directed projects locally
Work closely with the local Office Management to assist in Client meetings and Audio Visual setups in the assigned office
Act as an escalation point for any problems in their designated office to resolve and work with firm-wide IT staff and Client Services management to resolve
Act as point of contact for all Hawaii office related IT needs and communicate with firm-wide IT staff, IT Client Services management, and local Office Management as necessary.
Work with Local Office Management on-boarding/Off-boarding procedures (initial laptop/mobile device setup, retrieval of equipment upon departure, etc.).
Other duties as assigned to fully meet the requirements of the position.
Experience & Qualifications
5+ years of industry experience in application support of Microsoft Office Suite, iManage DeskSite, BigHand Create, Workshare or similar software programs.
5+ years of general IT experience.
In-depth technical knowledge of Microsoft Windows operating systems.
In-depth technical knowledge of Mac OSX.
Familiarity with Microsoft AVD.
Excellent written and verbal communication skills with an ability to effectively communicate with individuals at all levels.
Ability to interact positively at all levels within the firm and be a good team player.
Ability to work effectively with minimal supervision and to contribute within a highly collaborative, virtual team environment.
Ability to demonstrate excellent client/customer facing skills.
Strong problem solving and analytical skills; can clearly explain and present problems and issues to others and contribute to their resolution.
High level of critical and logical thinking, analysis, and/or reasoning to identify underlying principles, reasons, or facts.
Ability to exercise tact and diplomacy in an organizational setting.
Methodical approach to work, with a strong focus on organization, accuracy and quality.
Understands the need for documentation and well-defined procedures.
Ability to work under pressure to tight project deadlines and can adapt to differing demands, with the ability to multi-task and prioritise assigned workload to meet deadlines.
Demonstrate confidence and resilience to overcome obstacles to deliver what is required.
Ability to adapt to and absorb new ideas and concepts.
Demonstrate initiative and the ability to be proactive, while also being able to follow instructions and provide support to IT Management.
Prior law firm experience preferred.
Professional in outlook, attitude and appearance.
Salary
Hawaii Only DOE: $82,000 - $92,000
Dentons US LLP offers a competitive salary and benefits package including medical, dental, vision, 401k, profit sharing, short-term/long-term disability, life insurance, tuition reimbursement, paid time off, paid holidays and discretionary bonuses.
Dentons US LLP is an Equal Opportunity Employer - Disability/Vet. Pursuant to local ordinances, we will consider for employment qualified applicants with arrest and conviction records.
If you need any assistance seeking a job opportunity at Dentons US, LLP, or if you need reasonable accommodation with the application process, please call our Talent Acquisition Specialist at *************** or contact us at *************************************.
About Dentons
Redefining possibilities. Together, everywhere. For more information visit ***************
: DESKSIDE Support
Information technology analyst job in Urban Honolulu, HI
Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost.
Hi
Hope you are doing well !!!
Here are the details !!
Job Title: DESKSIDE Support Representative Distributed Client Services
Location: Honolulu, HI
Duration:5year
Job Description:
· Candidates should be able to diagnose configure and install common applications and install/remove desktop PCs and monitors.
· provide remote O365 on workstations and mobile devices which would include in Tune MDM application Remote take-over skills a plus.
· Perform basic Deskside Services to include install, move, add, changes (IMAC), build, configuration, following provided scripts. Perform software support for low complexity problems / issues on Buyer or Customer personal computers. Provide Customer assistance with problem identification and resolution at the Customer's place of business for hardware or platform related issues.
· Provide Deskside Support (software break/fix support or related tasks) on limited complexity problems for platforms having Windows current - 4 generations of Windows Operating Systems or Apple current OS -1. Familiarity with Microsoft Office Suite and other common software applications.
Additional Information
For more information, Please contact
Shubham
************
Information Assurance Analyst
Information technology analyst job in Urban Honolulu, HI
Information Assurance AnalystLOCATIONHonolulu, HI 96815CLEARANCETS/SCI Full Poly (Please note this position requires full U.S. Citizenship) KEY SUMMARYWe are seeking a detail-oriented and proactive Information Assurance Analyst to join our team and safeguard critical information systems. In this role, you will play a key part in identifying, assessing, and mitigating security risks to ensure compliance with organizational policies and industry standards. Collaborating with technical teams, you will implement best practices, monitor systems for vulnerabilities, and provide solutions to enhance security. If you are passionate about protecting sensitive data and thrive in a dynamic, fast-paced environment, we encourage you to apply!
*** Please note that our job openings are dynamic and can open or close quickly (much faster than we can publish). If you do not see an opening you are looking for, know that we see almost all types of positons. We strive to keep our listings up to date, but please consider submitting your current resume. Our team will work with you to identify the most recent opportunities that align with your skillset and career goals. We look forward to you joining our family. ***
SIMILAR CAREER TITLESCybersecurity Analyst, Security Analyst, Information Security Specialist, Risk Management Analyst, Compliance Analyst, IT Security Analyst, Security Operations Analyst, Network Security Analyst, Vulnerability Analyst, Data Protection Analyst, etc.DEGREE (Level Desired) Bachelor's DegreeDEGREE (Focus) Cybersecurity, Information Assurance, Computer Science, Information Technology, Systems Engineering, Network Security, Information Systems, Data Science, Risk Management, Software Engineering, etc.ALTERNATE EXPERIENCEGeneral comment on degrees: Most contracts allow additional experience (4-5 years) in lieu of a Bachelor's Degree. Some contracts give 4-5 years experience credit for a Bachelor's Degree. Some contracts give 2 years experience credit for a Master's Degree. We will work with you to find the right fit.POSITION RESPONSIBILITIES
Identify and mitigate security risks
Conduct system vulnerability assessments
Monitor compliance with security policies
Implement security best practices
Document security incidents and resolutions
Collaborate with IT and security teams
REQUIRED SKILLS
Knowledge of security frameworks
Risk assessment and analysis
Incident response techniques
Proficiency in security tools
Understanding of access control
Strong analytical thinking
DESIRED SKILLS
Familiarity with SIEM platforms
Experience with penetration testing
Knowledge of cloud security
Understanding of compliance standards (e.g., NIST, ISO)
Familiarity with encryption protocols
Proficiency in security automation tools
PLUG IN to CYMERTEK - And design your future... YOUR FOREVER CAREER STARTS HERE
Are you looking for more than just a job? Join a company where employees are treated like family, and your career is built to last. We are a growing small business and a trusted federal contractor offering full scope consulting services in information technology, cybersecurity, and analyst workforce development.
At our company, you come first. We're committed to creating an environment where you'll thrive professionally and personally. We provide meaningful, challenging work using cutting-edge technologies while investing in your growth and success. With direct access to company leadership, a laid-back and inclusive atmosphere, and exceptional work-life balance, you'll feel valued every day.
We also believe in taking care of our family - both yours and ours. Our benefits are phenomenal, family-friendly, and designed with your well-being in mind. From employee and family events to career-long support, we create a community you'll never want to leave.
Ready to make your next move the best one? Join us and experience the difference.
BENEFITS
Excellent Salaries
Flexible Work Schedule
Cafeteria Style Benefits
10% - 401k Matching (Vested Immediately)
Additional 401k Profit Sharing
30 days Paid Leave/Holiday (No Use or Lose!)
The day off for your birthday
Medical/Dental/Vision - 100% employee coverage. ($1200 allowance - or a bonus)
HSA/FSA
AFLAC
Long Term/Short Term Disability - 100% employee coverage. No cost to you.
Life Insurance - 100% employee coverage. No cost to you.
Additional Discretionary Life Insurance
Paid Training
No long, wordy reviews with tons of paperwork!!!
Referral bonus program with recurring annual payments
HOW TO APPLY
Email us at ***************** or apply today: ****************
Want to see what our employees think? Click here .
EQUAL OPPORTUNITY EMPLOYER STATEMENT
Cymertek is proud to be an Equal Opportunity Employer committed to fostering an inclusive and diverse workplace. We embrace and celebrate differences in our employees, recognizing that a diverse workforce enhances our creativity, innovation, and overall success. At Cymertek, employment decisions are made based on merit, qualifications, and business needs without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws. We believe in creating an environment where all individuals are treated with respect and dignity, and where opportunities for professional growth and advancement are accessible to everyone, regardless of background or identity.
Easy ApplyMarket Information Technology Manager - Big Island and Kauai
Information technology analyst job in Waikoloa Village, HI
The IT Manager is responsible for verifying the IT landscape supports the property business goals safely, securely, and effectively. This integral role demonstrates key information technology and computer science skills which enhance escalated support for property IT infrastructure and hardware, including repairs, installations, maintenance of systems for designated property/properties. The IT Manager assists the Area IT Manager to identify and forecast future technology needs and provides input into budgetary proposals for capital expenditures. A key responsibility of the IT Manager is to collaborate with various technology vendors to validate that property IT solutions meet the needs of guests, associates, owners and property leaders.
CANDIDATE PROFILE
Education and Experience
* High school diploma or G.E.D. equivalent; 2-4 years' experience in Information Technology or related professional area.
OR
* 2-year degree from an accredited college or university in Business Administration, Information Technology, or related major; and 2 years' experience in related professional area.
* 4-year degree from an accredited university or college in Information Technology, Computer Science, or a related major.
Preferred Qualifications
* Prior hospitality system-related experience, professional certifications desired.
CORE WORK ACTIVITIES
* Manage technology needs within budget targets.
* Assist and/or provide input to IT Leadership for capital expenditures (CAPEX) and department operating budget based on anticipated IT projects and property requirements, including anticipated ROI on technology investments.
* Analyze and assess current IT landscape on property and prepare estimate for necessary technology upgrades and improvements to meet those business needs.
* Evaluate and verify that each area of responsibility is in compliance with appropriate Marriott International Policies (MIPs).
* Implement solutions as directed to resolve IT discrepancies.
* Order required equipment as directed relating to personal computers, telecommunications, local servers and networks, and process vendor invoices.
* Conduct periodic inventories of applications and hardware; prepare reports for property management as requested.
* Analyze and validate that technology assets are secured; document and escalate all identified security risks in accordance with applicable MIP.
* Comply with technology-related vendor contracts.
Building and Sustaining Relationships
* Write and present proposals, analyses, project plans, cost models, etc. in written and/or oral formats.
* Provide customer service to property leadership and associates at dedicated property/properties.
* Respond to inquiries from customers/vendors/peer group.
* Provide detailed status reports as requested, coordinate 3rd party vendor management, and escalation support.
* Ensuring client Technology needs are met
* Assist in disaster recovery and business continuity as it relates to technology.
* Provide technical guidance for assigned locations.
* Escalate support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) & Request Center Processes through Tier Escalation process).
* Provide escalation and guidance to property pertaining to guest & associate internet access requirement.
* Escalate problems as appropriate through direct supervisor, US/Can IT Field and/or Global IT resources.
* Image desktops, install new software applications, apply patches, map drives to appropriate servers and/or networks.
* Move/add/change PCs/peripherals, migrating data when necessary.
* Perform routine desktop backup as scheduled or directed.
* Provide end-user support.
* Confirm technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly audit measures are in place).
* Support unit infrastructure (servers, switches, router, APs etc.) and engage appropriate MI IT and/or vendor resources.
* Assist in creating and maintaining secure server environment. Perform server backups and routine preventative maintenance.
* Provide project support for corporate, regional and property initiatives.
Project Management
* Execute IT Hotel projects and manage vendor installations.
* Conduct quarterly and annual IT audit and provide plan and recommendations to remediate any deficiencies identified during the process.
* Provide guidance on compliance with Marriott IT and Security Standards.
Candidate must reside in the Big Island or Kauai, Hawaii
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Information Technology Support Technician
Information technology analyst job in Urban Honolulu, HI
Bowers + Kubota Consulting is a full-service architectural, landscape architecture, engineering, planning, construction management, and project/program management firm that has been servicing the islands for more than forty years. Recognized as one of the Best Places to Work both nationally and in Hawai'i, we are dedicated to delivering successful projects of superior quality to our clients through teamwork and integrity.
The Information Technology (IT) Support Technician will be responsible for providing services to manage the entire product lifecycle of the firm's technology assets.
JOB QUALIFICATIONS:
• Minimum Associate's degree in Information Technology or Information Security or an equivalent combination of education, training, and/or experience required.
• 1-3 years' experience with performing hardware and software troubleshooting/repair.
• Excellent customer service skills.
• Previous experience in conducting training or presentations preferred.
• Knowledge and experience with MS/Office 365 programs and services.
• Ability to communicate effectively and with diplomacy both verbally and in writing.
• Ability to prioritize and plan work activities efficiently.
• Ability to manage information from multiple sources concurrently.
• Ability to sit for long periods of time while working on the computer.
• Ability to understand end users' problems and convey technical information in a nontechnical manner format.
• Ability to work independently and in small teams.
• Excellent hand-eye coordination is required.
• Ability to occasionally lift and/or move up to 20 pounds required.
• Must be able to work on-site in Honolulu office.
ESSENTIAL JOB FUNCTIONS:
•Provides services to manage the entire product lifecycle of the firm's technology assets.
•Provides day-to-day telephone, in-person, and online support to end-users.
•Ensure proper function and execution of the IT department's disaster recovery procedures and systems.
•Identifies opportunities for improvement and advancement of the firm's technology assets and policies.
•Assists the IT Support Lead in the daily operations of the IT department while also supporting the projects and initiatives of the Director of IT & Security.
•Assists in the customization and adaption of existing programs to meet users' requirements.
•Develops and presents B+K IT training (lunch & learns/webinars, etc) on various systems for employees.
•Prepares various audio/visual systems for professional presentations.
•Research, plan, and implement future IT projects.
•Must be available to work after hours and nights as required.
•Perform other duties as assigned.
LOCATION: Kalihi/Honolulu, HI
SALARY RANGE: $54,000 - $78,000 per year depending on experience
Please apply directly online at: ***********************
Equal Opportunity Employer/Vets/Disabled
100% Employee Owned
Auto-ApplyInformation Technology Professional
Information technology analyst job in Waimea, HI
To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34
At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security.
SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION
SYSTEMS TECHNICIAN
When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission.
CRYPTOLOGIC TECHNICIAN NETWORKS
As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity.
INTELLIGENCE SPECIALIST
Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything.
PAY AND BENEFITS
From the day you start, youll receive:
Competitive salary
Potential to earn a bonus upon enlistment
Free health insurance
Free housing
A retirement plan
Paid training
College credit
EDUCATION OPPORTUNITIES
Navy College Program and Tuition Assistance
Post-9/11 GI Bill, up to 100% tuition
Professional credentials and certifications
College credit hours toward a bachelors or associate degree through the American Council on Education
QUALIFICATIONS AND REQUIREMENTS
U.S. citizen or equivalent
High school graduate or equivalent
17 years of age or older
General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before.
WORK ENVIRONMENT
These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat.
PART-TIME OPPORTUNITIES
Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes.
Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors.
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
RequiredPreferredJob Industries
Government & Military
Market Information Technology Manager - Big Island and Kauai
Information technology analyst job in Waikoloa Village, HI
The IT Manager is responsible for verifying the IT landscape supports the property business goals safely, securely, and effectively. This integral role demonstrates key information technology and computer science skills which enhance escalated support for property IT infrastructure and hardware, including repairs, installations, maintenance of systems for designated property/properties. The IT Manager assists the Area IT Manager to identify and forecast future technology needs and provides input into budgetary proposals for capital expenditures. A key responsibility of the IT Manager is to collaborate with various technology vendors to validate that property IT solutions meet the needs of guests, associates, owners and property leaders.
CANDIDATE PROFILE
Education and Experience
• High school diploma or G.E.D. equivalent; 2-4 years' experience in Information Technology or related professional area.
OR
• 2-year degree from an accredited college or university in Business Administration, Information Technology, or related major; and 2 years' experience in related professional area.
• 4-year degree from an accredited university or college in Information Technology, Computer Science, or a related major.
Preferred Qualifications
• Prior hospitality system-related experience, professional certifications desired.
CORE WORK ACTIVITIES
• Manage technology needs within budget targets.
• Assist and/or provide input to IT Leadership for capital expenditures (CAPEX) and department operating budget based on anticipated IT projects and property requirements, including anticipated ROI on technology investments.
• Analyze and assess current IT landscape on property and prepare estimate for necessary technology upgrades and improvements to meet those business needs.
• Evaluate and verify that each area of responsibility is in compliance with appropriate Marriott International Policies (MIPs).
• Implement solutions as directed to resolve IT discrepancies.
• Order required equipment as directed relating to personal computers, telecommunications, local servers and networks, and process vendor invoices.
• Conduct periodic inventories of applications and hardware; prepare reports for property management as requested.
• Analyze and validate that technology assets are secured; document and escalate all identified security risks in accordance with applicable MIP.
• Comply with technology-related vendor contracts.
Building and Sustaining Relationships
• Write and present proposals, analyses, project plans, cost models, etc. in written and/or oral formats.
• Provide customer service to property leadership and associates at dedicated property/properties.
• Respond to inquiries from customers/vendors/peer group.
• Provide detailed status reports as requested, coordinate 3rd party vendor management, and escalation support.
• Ensuring client Technology needs are met
• Assist in disaster recovery and business continuity as it relates to technology.
• Provide technical guidance for assigned locations.
• Escalate support for all Marriott approved technology solutions (i.e. mobility devices, GPNS) & Request Center Processes through Tier Escalation process).
• Provide escalation and guidance to property pertaining to guest & associate internet access requirement.
• Escalate problems as appropriate through direct supervisor, US/Can IT Field and/or Global IT resources.
• Image desktops, install new software applications, apply patches, map drives to appropriate servers and/or networks.
• Move/add/change PCs/peripherals, migrating data when necessary.
• Perform routine desktop backup as scheduled or directed.
• Provide end-user support.
• Confirm technology security (i.e. encryption, patch deployment) and technology compliance (i.e. Quarterly audit measures are in place).
• Support unit infrastructure (servers, switches, router, APs etc.) and engage appropriate MI IT and/or vendor resources.
• Assist in creating and maintaining secure server environment. Perform server backups and routine preventative maintenance.
• Provide project support for corporate, regional and property initiatives.
Project Management
• Execute IT Hotel projects and manage vendor installations.
• Conduct quarterly and annual IT audit and provide plan and recommendations to remediate any deficiencies identified during the process.
• Provide guidance on compliance with Marriott IT and Security Standards.
Candidate must reside in the Big Island or Kauai, Hawaii
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyHelp Desk Agent
Information technology analyst job in Urban Honolulu, HI
**_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication.
This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.
**Responsibilities**
+ Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner.
+ Operates within established guidelines and procedures to independently deliver a full range of services to the customer.
+ Matches customer needs with current products and services and suggests new ones to target customer's unmet needs.
+ Use examples and analogies as appropriate to facilitate understanding.
+ Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client.
+ Aids in information to the customer in a prompt manner.
+ Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service.
+ Manage continuous improvement through ongoing collection of data and information regarding customer requirements.
+ Understands and responds to others using active listening skills and tactful communication.
+ Ability to perform first-line troubleshooting for customers.
+ Ability to resolve issues following the parameters and guidelines of the client.
+ Help new and developing team members.
+ Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable.
+ Other duties as assigned.
**Qualifications**
**Here's What You Need**
+ Requires a high school diploma or GED
+ Knowledge of and experience using various computer applications including Microsoft Office Suite
+ Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology.
+ Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
**Minimum Skills Required:**
+ Must possess problem-solving skills.
+ Exceptional communication skills, both oral and written.
+ Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
+ Highly motivated with the ability to handle and manage multiple tasks at any one time.
+ Ability to forge new relationships, individual and teaming in nature.
+ Must be a Self-starter, that can work independently and as part of a team.
+ Ability to follow instructions for logging into a computer and launching various applications
+ Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text
+ Ability to successfully handle customer requests and document in work management tools and applications.
+ Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds.
+ Effective listening skills to include cognitive ability to locate and convey requested information
+ Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills.
+ Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner.
+ Ability to handle sensitive and confidential information appropriately.
+ Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence.
+ Positive attitude; tolerance for dealing with difficult customers and stressful situations.
+ Dependable and accountable.
**Desired Qualifications:**
+ Experience in a customer service role.
+ Experience supporting customers in a virtual environment.
**Our Commitment to you / overview of benefits**
+ Medical, Dental and Vision Insurance; Wellness Program
+ Flexible Spending Accounts (Healthcare, Dependent Care, Commuter)
+ Short-Term and Long-Term Disability options
+ Basic Life and AD&D Insurance (Company Provided)
+ Voluntary Life and AD&D options
+ 401(k) Retirement Savings Plan with matching after one year
+ Paid Time Off
**Reports to:** Delivery Manager
**Working Conditions**
+ Professional remote office environment.
+ Ability to work Mon-Fri 8am to 5pm EST.
+ Must be physically and mentally able to perform duties extended periods of time.
+ Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position.
+ Must be able to establish a productive and professional workspace.
+ Must be able to sit for long periods of time looking at computer screen.
+ May be asked to work a flexible schedule which may include holidays.
+ May be asked to travel for business or professional development purposes.
+ May be asked to work hours outside of normal business hours.
**Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._
**_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._**
**Pay Range**
USD $15.00 - USD $17.00 /Hr.
Submit a Referral (****************************************************************************************************************************
**Can't find the right opportunity?**
Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities!
**Location** _US-_
**ID** _103792_
**Category** _Customer Service/Support_
**Position Type** _Full-Time Hourly Non Exempt_
**Remote** _Yes_
**Clearance Required** _None_
On-Call IT Technician - PC, Mac & Desktop Urban Honolulu, HI - Hiring NOW
Information technology analyst job in Urban Honolulu, HI
💼 Job Type: 1099 Independent Contractor (On-Call) 💰 Pay: $35 per hour (on-site) 🗓 Schedule: Flexible / On-Demand - You accept jobs based on your availability
⚠️ Important Note - Read Before Applying
This is not a full-time job and does not guarantee hours.
You will join our on-call technician network as a 1099 independent contractor.
We assign jobs to you based on your stated availability and proximity to the job site, using our internal dispatch platform and CRM.
You control your schedule and decide which assignments to take. This is a great opportunity for techs looking to earn supplemental income or work flexibly on their own terms.
About the Role
Geeks on Site is seeking skilled and dependable on-call IT Field Technicians to provide onsite troubleshooting, repair, and setup for residential and small business clients.
You'll handle a range of technical issues across Windows PCs, Macs, printers, and scanners, including both hardware and software diagnostics.
Key Responsibilities
Diagnose and resolve hardware and software issues on Windows and Mac devices
Troubleshoot OS problems: boot errors, blue/black screens, login failures
Perform clean-ups and system tune-ups for slow/unresponsive machines
Assist with wired and wireless internet connectivity issues
Replace hardware components: hard drives, fans, RAM, etc.
Reinstall or repair Windows/mac OS using bootable USB or recovery tools
Setup and troubleshoot commercial printers and scanners
Add remote support tools or desktop shortcuts as needed
Educate clients with basic how-to or post-service guidance
Document service details and escalate complex problems if necessary
Requirements
2+ years of IT support experience, ideally in the field
Comfortable with Windows 10/11, mac OS, and BIOS-level troubleshooting
Skilled in hardware replacement and component-level repair
Knowledge of networking basics (LAN/WiFi setup and troubleshooting)
Familiarity with commercial printers/scanners is a plus
Must own necessary tools (bootable USBs, screwdrivers, diagnostic gear, etc.)
Reliable vehicle and valid driver's license
Strong communication skills and a professional attitude
Ability to work independently and manage your own time
Benefits
What You Get
Competitive on-site pay: $35/hour
Fully flexible schedule - you only accept jobs when you're available
Be part of a nationally recognized tech service brand
Dispatching, client communication, and billing are handled for you
What to Expect After You Apply
Intro call with one of our recruiters
Electronic onboarding (contractor paperwork, policies, etc.)
Submit a mandatory background check
Provide your preferred availability through our technician portal
Get access to our CRM and start receiving on-call job opportunities in your area
Great For Techs Who...
✅ Want part-time, flexible work without fixed hours
✅ Enjoy working independently and solving a wide range of tech issues
✅ Are looking to supplement their income with on-demand tech work
Auto-ApplySenior Manager, Geospatial Technology
Information technology analyst job in Hilo, HI
CDM Smith is seeking a Geospatial Technology Leader to join our Digital Engineering Solutions team. This individual will lead the Geospatial Technology group within the Digital Engineering Solutions team, helping to drive strategic architecture, engineering and construction (AEC) initiatives through advances in GIS and mapping technologies, reality capture, remote sensing, the internet of things (IoT)/sensors, and custom solutions and workflows for AEC professionals. The Geospatial Technology group will lead the firm in best practices for these types of technologies, helping to set the CDM Smith Way for our AEC design, planning, and construction practices, while also keeping the firm ahead of the curve with new and emerging technologies in this space, including the geospatial technology elements of digital twins. This position is for a person who has demonstrated leadership capabilities, is business savvy, experienced with geospatial technologies for the AEC industry, and enjoys framing a problem, shaping and creating solutions, and helping to lead and champion implementation. As a member of the Digital Engineering Solutions team, the Geospatial Technology group will also engage in research and development and provide guidance and oversight to the AEC practices at CDM Smith, engaging in new product research, testing, and the incubation of innovative ideas that arise from around the company.
The ideal candidate will have a proven record as a team leader and expert in the field of AEC geospatial technology, with a mindset of continuous learning and curiosity leading to tangible results.
- Lead, monitor, supervise, and evaluate the Geospatial Technology group. This includes aligning the group to the Digital Engineering Solutions team's goals and objectives. This further includes providing guidance, instruction, training, and leadership skills to inspire the group to perform at their optimum, working efficiently together and maximizing the team's potential.
- Motivate and inspire the Geospatial Technology group by creating an environment that promotes positive communication, encourages bonding of group members (both within the Geospatial Technology group and across the broader team as a whole), and demonstrates flexibility.
- Display excellent interpersonal skills to build quality relationships with the team and across the organization, be goal-driven, and manage the day-to-day activities of the team efficiently.
- Achieve goals that contribute to the growth of the organization.
- Help to identify and prioritize business use cases.
- Provide oversight and management of the various geospatial technology efforts for AEC-related needs.
- Help lead vendor relationships such as Esri. Help establish relationships with other geospatial technology vendors as applicable.
- Establish common standards, best practices, etc. for CDM Smith's AEC practices from a geospatial technology perspective. Work closely with CDM Smith's Information Technology team and support the IT infrastructure, cyber security, and other IT-related organizational policies.
- Be a collaborative partner to our business line stakeholders by understanding the business needs, the key strategic objectives of the business line stakeholders, and what those stakeholders need to achieve their strategic objectives. Be seen by the business line stakeholders as an extension of their team.
- Help drive the business strategy, working with leadership to identify and prioritize problems best suited for custom solution and workflow development. Effectively translate business challenges into advanced digital solutions and help quantify the various types of risks and rewards for solutions to be prioritized.
- Manage staff, evaluate performance, mentor, and plan career paths, approve paid time off (PTO) and training, ensure human resources (HR) policies are followed and make recommendations regarding staffing decisions.
- Present to both internal and external audiences as needed.
- Assist the business with marketing, communications, and business development descriptions and activities from a technology perspective as needed.
- Assist with internal and external website descriptions and strategic company communications campaigns as needed.
- Perform other duties as required.
\#LI-LP1
\#LI-REMOTE
**Job Title:**
Senior Manager, Geospatial Technology
**Group:**
COR
**Employment Type:**
Regular
**Minimum Qualifications:**
- Bachelor's degree.
- 12 years of relevant experience with at least 4 years in a supervisory or leadership capacity.
- Equivalent additional directly related experience will be considered in lieu of a college degree.
Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of
the position, which may vary depending on workload and project demands.
**EEO Statement:**
We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law.
**Why CDM Smith?:**
Check out this video and find out why our team loves to work here! (*************************************************
**Join Us! CDM Smith - where amazing career journeys unfold.**
Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family.
Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world.
**Job Site Location:**
United States - Nationwide
**Agency Disclaimer:**
All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee.
**Amount of Travel Required:**
0%
**Assignment Category:**
Fulltime-Regular
**Visa Sponsorship Available:**
No - We will not support sponsorship, i.e. H-1B or TN Visas for this position
**Skills and Abilities:**
- Expert ability to lead teams of managers and staff. Team-oriented, positive, collaborative and reliable, actively communicating, listening, and being accountable and respectful to others.
- Proven leadership capabilities with the ability to organize, plan, prioritize, and to manage time and changing priorities.
- Possesses excellent written and oral communication skills and ability to interact with varying levels of staff, including senior management and vendors. Ability to communicate well with people from both technical and non-technical backgrounds. Passionate about creating clarity by using accessible language.
- Expert knowledge and proven ability to plan and oversee large and highly complex geospatial technology programs and projects. Inquisitive, with a desire to ask questions and gain a deeper understanding of business issues.
- Innovative and able to imagine new solutions to any problem.
- Business-oriented with a solid understanding of business requirements and vernacular.
- Ability to develop a deep knowledge of business units and build positive relationships, both horizontally and vertically. Passionate about helping business lines drive their success with custom digital tools.
- Ability to listen, build rapport, and credibility as a strategic partner vertically within the business unit, as well as with leadership and functional teams.
- Advanced organizational and decision-making skills. Highly detailed or less detailed as appropriate.
- Advanced ability to understand the function and capabilities of new technology trends. Curious. Stays abreast of current and upcoming technologies and tools.
- Confident in challenging perceptions and biases of individuals diplomatically at every level of the organization to enact improvements.
- Ability to operate in a high-energy, high-intensity, and evolving environment.
**Background Check and Drug Testing Information:**
CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing.
**Pay Range Minimum:**
$148,637
**Pay Range Maximum:**
$260,166
**Additional Compensation:**
All bonuses at CDM Smith are discretionary and may or may not apply to this position.
**Work Location Options:**
Fully Remote or Hybrid Work Options may be considered for successful candidate.
**Additional Pay Range Information:**
The pay range for this position is listed above. This pay range is a good faith estimate representative of all experience levels for this position based on the geographic location assigned to the position. Please note that pay ranges vary based on geographic location. In addition to geographic location, the company considers several other factors when extending an offer including but not limited to the role, function and associated responsibilities, the candidate's work experience, education/training and key skills.
**Massachusetts Applicants:**
It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
25B Information Technology Specialist
Information technology analyst job in Hilo, HI
If you've ever considered a job in IT, become an Information Technology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and troubleshoot the systems that support the military's logistics and classified data, and build firewalls that can withstand any attempted cyberattack.
Job Duties
* Maintenance of networks, hardware, and software
* Provide customer and network administration services
* Construct, edit, and test computer programs
Some of the Skills You'll Learn
* Use of computer consoles and peripheral equipment
* Computer systems concepts
* Planning, designing, and testing computer systems
Helpful Skills
* Interest in computer science
* Strong attention to detail
* Ability to communicate effectively
* Experience in installation of computers
Through your training, you will develop the skills and experience to enjoy a civilian career working as a network support technician, data processing technician, or computer programmer in just about any company that uses computers.
Earn While You Learn
Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance.
Job training for an Information Technology Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 20 weeks of Advanced Individual Training (AIT) with classroom instruction.
Information Systems Analyst III - SR-20
Information technology analyst job in Hilo, HI
Performs moderately difficult work of a technical nature in the analysis, evaluation, and development of information technology systems and procedures; prepares reports of findings and recommendations; and performs other related duties as required.
There are two (2) permanent full-time vacancies with the Department of Information Technology, User Support - Applications Division in Hilo.
Examples of Duties
* Conducts studies of work processes, procedures, and operations relating to the conversion of data to information technology systems.
* Performs various fact-finding tasks and develops preliminary evaluations and recommendations.
* Develops plans and procedures for implementing automation.
* Analyzes, evaluates, and makes recommendations on methods and procedures relating to assigned projects.
* Designs and develops new forms for agencies to review.
* May develop computer programs as a secondary assignment.
* Performs other related duties as assigned.
Minimum Qualification Requirements
Training and Experience:
A combination of education and experience substantially equivalent to:
* graduation from an accredited college or university with a bachelor's degree (scan and attach a copy of your official college transcript), and
* one and one-half years (1 ½) of work experience in the research, analysis and design of information technology systems, and
* possession of a valid State of Hawai`i driver's license (Class 3) or any other valid comparable driver's license at time of filing. (You will be required to submit your valid driver's license at time of hire).
Note: Foreign transcripts must be accompanied by an official credential evaluation report to determine U.S. equivalency. (Scan and attach a copy of your official credential evaluation report to your application).
Substitutions Allowed:
1. Excess experience at the fully competent level in computer systems analysis, which involved the research, analysis and design of information technology systems, may be substituted for education on a one for one basis (i.e., one (1) year of experience for one (1) year of education).
2. A bachelor's degree from an accredited college or university in Information Technology, Computer Science, or Management Information Systems may be substituted for six (6) months of the required information systems analysis experience.
3. A master's degree from an accredited college or university in Computer Science or Management Information Systems may be substituted for one and one-half (1 ½) years of the required information systems analysis experience.
Knowledge of: analytical methods and techniques; principles of report writing; basic governmental functions and organizations; fundamentals of information systems analysis and computer programming; knowledge of electronic computers, data storage media/devices and other peripheral equipment, their capabilities and general processes; data sources and flow, interactions of complex systems, and capabilities and limitation of systems software and computer equipment.
Ability to: gather, analyze, correlate, and evaluate facts and make sound judgments; apply analytical reasoning; read and comprehend machine manuals and other written materials; speak and write effectively; prepare clear and concise reports; work cooperatively and effectively with others; understand the legal and
procedural requirements and the functions and organization the programs under study; recommend procedures for conversion to electronic data processing; learn the principles and practices of public administration; and learn the principles and practices of research methods and procedures.
Physical Requirements: Persons seeking appointment to positions in this class must meet the health and physical condition standards deemed necessary and proper to perform the essential functions of the position with or without reasonable accommodations.
Physical Effort Grouping: Light
Benefits of County employment: The County of Hawai'i offers a competitive compensation package. Your total compensation is comprised of your salary and a generous range of valuable benefits, subject to eligibility requirements.
* Flexible Working Arrangements: Options may include alternate work schedules (4-10) and flexible working hours. (Not all Departments/Agencies participate and not all positions are eligible.)
* Vacation: Start accruing paid vacation time immediately upon hire - up to 21 days per year.
* Sick Leave: Start accruing paid sick leave time immediately upon hire - up to 21 days per year.
* Holidays: The County provides 13 paid holidays per year (plus General Election Day when applicable).
* Training and Development: The County has a variety of training and development opportunities for employees.
* County Tuition Reimbursement Program: This scholarship program rewards employees who take the initiative to advance their education and learning.
* Public Service Loan Forgiveness (PSLF) Program: You may be eligible for this federal program which forgives portions of federal student loans for individuals working in public service.
* Retirement Plan:The Employees' Retirement System is a qualified defined benefit public pension plan that provides retirement, disability, survivor and other benefits to all eligible full-time and part-time county employees in the State of Hawaii as well as their beneficiaries.
* Deferred Compensation: Save additional money for retirement - this voluntary supplemental retirement savings plan allows for the investment of tax-deferred contributions.
* Flexible Spending Plan: Use pre-tax dollars to pay for qualified dependent care and/or medical expenses, as well as insurance premiums.
* Health Benefit Plans: The County of Hawai'i offers a variety of health benefit plans for eligible employees.
* Employee Assistance Program (EAP): This voluntary assistance program provides employees and their family members with free professional and confidential assistance in overcoming personal and work-related problems.
* Group Life Insurance: Free life insurance policy for active employees.
* Credit Union Membership
* Other Leaves: You may be eligible for other leaves, including Family Leave, Funeral Leave, Leave Sharing, Military Leave, Donor Leave, Victims Protection Leave, as well as leave for Parent-Teacher Conferences, Disaster Relief, Blood Bank Donations, and Jury Duty.
Supplemental Information
Please scan and attach these supporting documents to your on-line application, if required:
* an official college transcript,
* a valid driver's license,
* a temporary assignment verification,
* professional licenses, and/or
* certificates.
Veterans applying for veteran's preference points shall also scan and attach their DD-214 form and as needed, their VA claim letter to the on-line application.
PLEASE APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.
ELECTRONIC NOTIFICATION TO APPLICANTS:
Please ensure that the email address and mobile phone number you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails and text messages or fail to check your email box or NEOGOV account INBOX in a timely manner. Checking your NEOGOV account INBOX daily is recommended and is the most secure method to check on notices sent to you. This is a new feature created by our vendor, NEOGOV.
Please add *********************** to your contact list. Open your NEOGOV account using your user name and password. In the upper right hand corner of the account is your name, and under your name, click on INBOX to view all notices sent you. The notices will appear here in the INBOX even in the event you don't receive it on your cell phone, computer, or other electronic device. This is the best way to check and view all notices sent to you.
You will receive a confirmation email upon successfully submitting your application. Failure to receive this confirmation email, indicates that your application was not submitted.
Easy ApplyInformation Technology Specialist II - Honolulu
Information technology analyst job in Urban Honolulu, HI
Recruitment Number 25-276TO, Information Technology Specialist II, Honolulu, Oahu.This position spends a greater proportion of its time working on support but may also be expected to assist in other areas as part of projects, as needed. Work assignments range from simple to moderately complex in nature. The position works under direct supervision when performing work.
* Attention Job Seekers -
Please review the minimum qualification requirements carefully. There are three main ways to qualify:
1) Bachelor's degree (work experience may substitute) and 6 months of professional IT experience.
2) Bachelor's degree in Computer Science or comparable major.
3) Partial completion of a master's degree program in Computer Science or comparable major (at least 15 semester units).
See below for complete details about the minimum qualification requirements for this IT Specialist II recruitment.
Education: Graduation from an accredited college or university with a Bachelor's degree, OR excess experience of the types and quality described below or any administrative, professional, analytical, technical, or other responsible work which provided knowledge, skills and abilities comparable to those acquired in four (4) years of successful study while completing a college or university curriculum leading to a baccalaureate degree may be substituted on a year-for-year basis. To be acceptable, the experience must have been of such scope, level, and quality as to assure the possession of comparable knowledge, skills and abilities.
The education and experience background must also demonstrate the ability to write clear and comprehensive reports and other documents; read and interpret complex written material; and solve complex problems logically and systematically.
Specialized Experience: One-half (½) year of progressively responsible professional work experience in information technology which involved systems analysis, design, programming, security and access management, database design and management, consulting, and/or installing and maintaining computer software applications, hardware, telecommunications, web or network infrastructure equipment. The work must have demonstrated knowledge and understanding of information technology principles, methods, techniques and practices; computer hardware, software and peripheral equipment; and personal computer, server, mini and/or mainframe operating systems.
Substitutions Allowed:
1) Possession of a bachelor's degree from an accredited college or university in computer science or in another major which included completion of course work comparable to a major in computer science may be substituted for six (6) months of the required Specialized Experience.
2) Partial completion of a master's degree program in computer science from an accredited college or university may be substituted on a month-for-month basis up to a maximum of one (1) year for the required Specialized Experience.
3) Possession of a master's degree in computer science from an accredited college or university may be substituted for one and one-half (1-½) years of the required Specialized Experience.
4) Possession of a Ph.D. in computer science from an accredited college or university may be substituted for two and one-half (2-½) years of the required Specialized Experience.Any additional information may be attached to your online application, submitted by email to *****************************, or mailed to the following address: Hawaii State Judiciary, Human Resources Department, 426 Queen Street, First Floor, Honolulu, Hawaii 96813.
Education: If you are using education as a substitute for experience, you must submit a copy of your transcript(s) or diploma(s) at the time of application. If you are selected, you will need an official transcript (not a copy) indicating the completion of the training or the awarding of the appropriate degree.
Computer Systems Analyst
Information technology analyst job in Hawaii
Pearl Harbor, HI * Manage and maintain servers and client workstations Win 10/11 * Ample knowledge using Windows 2016 Server/2019 Server/2022 Server * Technical support of Operating Systems Windows 10/11 2016 Server/2019 Server/2022 Server * Active directory management, NTFS security and disk space management
* Understanding group policies and group policy implementations
* Configure, manage and maintain networking equipment
* Install, configure and troubleshoot network and client software
* Backup management, reporting and recovery
* Maintenance of MS Windows Server 2016 (or later) beyond Operating Environment
* Configure and troubleshoot hardware issues
* Provide software application training
* Understand and interpret security directives and protocols
* Functional knowledge of database management
* Preparing work completion status reports
* Non-traditional work schedule
* Travel 25-40% to various Navy bases CONUS and OCONUS
Requirements:
* DoD 8570.1-m IAT 2 certification - Security+ CE, CySA+, SSCP, GICSP, GSEC, CCNA Security
* Bachelor's degree in Computer Science Preferred
* US Citizen with Secret Security Clearance
* Analytical thinking, planning
* Strong verbal and personal communication skills.
* Accuracy and attention to details.
* Organization and prioritization skills.
* Problem analysis, use of judgment and ability to solve problems efficiently.
* Decision making, critical thinking, organizing and planning.
* Tolerant and flexible to different situations.
* Self motivated
* Customer service mindedness
* Adaptability/ability to work under pressure
Chinese/Mandarin Operational Language Analyst (OLA)
Information technology analyst job in Wahiawa, HI
Job Description
CTC Group is seeking Chinese/Mandarin Operational Language Analysts (OLA), levels 1-4, to translate, analyze, and interpret language materials, including communications and documents, in support of intelligence operations.
Responsibilities
The Operational Language Analyst performs tasks required to process voice and/or graphic language materials in support of SIGINT Operations.
Analyze and interpret language materials to identify relevant intelligence information.
Recover essential elements of information.
Render translations and/or transcripts based on straightforward, factual written and/or spoken material.
Translating and/or transcribing complex and sophisticated written and/or spoken material.
Gisting complex and sophisticated written and/or spoken material.
Performing quality control review of translations and transcripts of complex and sophisticated written and spoken material.
Provide cultural and contextual insights to enhance the understanding of translated materials.
Support operations with language expertise, ensuring accurate and meaningful translations.
Prepare detailed reports and briefings based on translated materials and linguistic analysis.
Contribute to the development of intelligence assessments and operational planning.
Work closely with intelligence analysts, field operatives, and other team members to ensure accurate and timely information dissemination.
Collaborate with multi-disciplinary teams to support mission objectives.
Provide language and cultural training to team members as needed.
Requirements
Active TS/SCI with polygraph security clearance
ILR skill level validation shall be documented within two (2) years prior to resume submission.
One (1) year experience typing on an English keyboard.
Level 1 Qualifications
High School Diploma, General Equivalency Diploma (GED), or equivalent from other countries.
Two (2) years full-time experience performing cryptologic language processing in the required language.
One (1) of the two (2) years' experience, translating and/or transcribing, and gisting shall be the primary duties.
Interagency Language Roundtable (ILR) Skill Level 2 in Audio Translation Performance and/or Translation Performance from the required language into standard American English.
Scores from the MPO Civilian Language Test of Record, valid at time of resume submission, may be used as acceptable validation for text translation and audio translation skill level(s).
Level 2 Qualifications
Associate of Arts (AA)/ Associate of Science (AS) degree, or equivalent from other countries.
In lieu of the Associate's Degree, an additional two (2) years of directly related, applied, practical work experience may be substituted.
Four (4) years full-time experience in Cryptologic Operations performing language processing in the required language(s).
Two (2) of the four (4) years' experience, translating and/or transcribing, and gisting shall be the primary duties.
No more than one (1) year of the required four (4) years, reporting shall be the primary duty.
Two (2) of the four (4) years' experience shall be within four (4) years of resume submission.
Interagency Language Roundtable (ILR) Skill Level 3 in Audio Translation Performance
and/or Translation Performance from the required language(s) into idiomatic, standard American
English.
Scores from the MPO Civilian Language Test of Record, valid at time of resume submission, may be used as acceptable validation for text translation and audio translation skill level(s).
Level 3 Qualifications
Bachelor of Arts (BA)/Bachelor of Science (BS) degree, or equivalent from other countries.
In lieu of the Bachelor's Degree, an additional four ( 4) years of directly related, applied, practical work experience may be substituted for a total of fourteen (14) years' experience.
Ten (10) years full-time combined cryptologic language processing, related language, and/or related cryptologic experience.
Six (6) of the ten (10) years' experience shall be in performing Cryptologic Operations language processing.
Six (6) of the ten (10) years' experience shall be in the required language(s).
Four (4) of the six (6) years' experience in the required language(s) shall be in cryptologic language processing.
Three (3) of the six (6) years' experience in the required language( s) shall be in translating and/or transcribing, and gisting.
One (1) of the six (6) years' experience in the required language( s) shall be in performing quality control review of ILR level 3 audio translations and/or text translations.
No more than three (3) of the required ten (10) years' experience, reporting shall be the primary duty.
One (1) of the six (6) years' experience in the required language(s) shall be within six (6) years of resume submission.
Interagency Language Roundtable (ILR) Skill Level 3 in Audio Translation Performance and/or Translation Performance from the required language(s) into idiomatic, standard American English.
Scores from the MPO Civilian Language Test of Record, valid at time of resume submission, may be used as acceptable validation for text translation and audio translation skill level(s).
Level 4 Qualifications
Bachelor of Aris (BA)/Bachelor of Science (BS) degree, or equivalent from other countries.
In lieu of the Bachelor's Degree, an additional four (4) years of directly related, applied, practical work experience may be substituted for a total of nineteen (19) years' experience.
Fifteen (15) years full-time combined cryptologic language processing, related language, and/or related cryptologic experience.
Eight (8) of the fifteen (15) years' experience shall be in performing Cryptologic Operations language processing.
Eight (8) of the fifteen ( 15) years' experience shall be in the required language(s).
Six (6) of the eight (8) years' experience in the required language(s) shall be in cryptologic language processing.
Five (5) of the eight (8) years' experience in the required language(s) shall be in translating and/or transcribing, and gisting.
Three (3) years' experience in the required language(s) shall be in performing quality control review of audio translations and text ,translations at the ILR level 3.
No more than seven (7) of the required fifteen (15) years' experience, reporting shall be the primary duty.
One (1) of the eight (8) years' experience in the required language(s) shall be within six (6) years of resume submission.
Interagency Language Roundtable (ILR) Skill Level 3 in both Audio Translation Performance and Translation Performance from the required language(s) into idiomatic, standard American English.
Scores from the MPO Civilian Language Test of Record, valid at time of resume submission, may be used as acceptable validation for text translation and audio translation skill level(s).
Pay Information
The final salary may be influenced by various factors, such as location, labor categories, experience, education, and/or certifications. CTC also provides a variety of benefits as well as opportunities for continuous education and development.
The estimated salary range for this position is $70,000 - $190,000.
#CJ
Why CTC Group?
As a Service-Disabled Veteran-Owned Small Business (SDVOSB), we recognize that successful partnerships are based on open and direct communication, mutual respect, and the ability to adapt to evolving capabilities. Our cleared employees bring decades of experience supporting customers in the Intelligence and Defense communities. We specialize in providing engineering, technical, operational support, and training services to Federal government, and Mission Operations.
CTC Group provides a comprehensive benefits package that includes, but is not limited to, Health/Dental/Vision, 401k, PTO and holiday pay, disability and life insurance. To learn more about our benefits, click here.
CTC Group provides equal employment opportunities to all employees and applicants without regard to race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, physical disability, genetic information, mental disability, age, military status or status as a Vietnam-era or special disabled veteran, marital status, registered domestic partner status, gender (including sex stereotyping), medical condition (including, but not limited to, cancer related or HIV/AIDS related) or sexual orientation in accordance with applicable federal and state laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Powered by JazzHR
RiqUWMPCyI
Computer Systems Analyst II - Wheeler AAF, HI - SCA
Information technology analyst job in Hawaii
The Computer Systems Analyst II analyzes business or scientific problems for resolution through electronic data processing, gathers information from users, defines work problems, and, if feasible, designs a system of computer programs and procedures to resolve the problems. Works independently under overall project objectives and requirements and apprises supervisor about progress and unusual complications. Works independently on routine assignments and receives instructions and guidance on complex assignments.
* Reviews proposals which consist of objectives, scope, and user expectations.
* Gathers facts, analyzes data, and prepares a project synopsis which compares alternative in terms of cost, time, availability of equipment and personnel, and recommends a course of action. Upon approval, prepares specifications for development of computer programs.
* Determine and resolve data processing problems and coordinate the work with program, users, etc.
* Orients user personnel on new or changed procedures, may conduct special projects such as data element and code standardization throughout a broad system.
* Develops complete specifications or enables computer programmers to prepare required programs and analyzes subject-matter operations to be automated.
* Specifies number and types of records, files, and documents to be used and outputs to be produced.
* Prepares work diagrams and data flow charts
* Coordinates tests of the system and participates in trial runs of new and revised systems.
* Recommends computer equipment changes to obtain more effective operations.
* May also write the computer programs.
* May provide functional directions to lower-level assistants on assigned work.
Minimum Requirements
* Requires competence in most phases of system analysis.
* Systems analysis and design skills in an area such as a record keeping or scientific operation.
* Knowledge of pertinent system software and computer equipment.
* Knowledge of work processes, applicable regulations, and practices of the assigned subject-matter area.
* Ability to recognize probable interactions of related computer systems and predict impact of a change in assigned system.
* Good problem-solving skills.
* Self-motivated and the ability to work independently.
* Secret Clearance
* Certification 1 of the 3 listed below Certificates is Required:
* (A Plus CE) or (Net Plus CE) or (SEC plus CE)
Clearance Requirements:
* Must be able to obtain and maintain a (Secret Clearance) US Government Clearance. US Citizenship is required to obtain s Secret Clearance. Must be able to obtain and maintain facility credentials/authorization. US Citizenship is required for facility credentials/authorization at this work location.
Physical Requirements:
* Typical office environment with no unusual hazards, occasional lifting to 20 pounds, constant sitting while using the computer terminal, constant use of sight abilities while reviewing documents, constant use of speech/hearing abilities for communication, constant mental alertness, must possess planning/organizing skills, and must be able to work under deadlines.
Hawaii Compensation Pay Transparency:
HIRING SALARY RANGE: $66,678.00 - $32.01
This position includes a competitive benefits package.
Bi-weekly accrual of 2.15 hours
11 paid Holidays
401K
Short Term / Long Term Disability
Flex Spending Programs- FSA/HSA
Medical /Dental/Eye Insurance
Life Insurance and AD&D
Well-being programs
Employee assistance programs
Tuition assistance
Amentum is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, sex, sexual orientation, pregnancy (including pregnancy, childbirth, breastfeeding, or medical conditions related to pregnancy, childbirth, or breastfeeding), age, ancestry, United States military or veteran status, color, religion, creed, marital or domestic partner status, medical condition, genetic information, national origin, citizenship status, low-income status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law. Learn more about your rights under Federal laws and supplemental language at Labor Laws Posters.
GIS Analyst
Information technology analyst job in Urban Honolulu, HI
GIS ANALYST (GEO): Bowhead seeks a GIS Analyst to support the Pacific Installation Geospatial Engineering Office located in Pearl Harbor, HI. The purpose of this contract is to provide geospatial solutions to attain, maintain, and sustain the PACAF and AFIMSC/Det 2 GEO vision of one geospatial information structure that electronically depicts built and natural infrastructure on each Air Force installation.
**Responsibilities**
+ Demonstrate knowledge of advanced relational database concepts
+ Provide formal and informal training
+ Troubleshooting desktop, web, database, server
+ Demonstrate familiarity with server-side software to include InternetInformation Server (IIS) and Oracle
+ Produce technical documents
+ Demonstrate proficiency with other web development technologies includingbut not limited to HTML5, CSS, JSP, ASP, JavaScript, AJAX, JSON, REST, SQL, etc.
**Qualifications**
- Bachelor's degree in relevant technical field
- Five (5+) years of experience with the use and administration of Esri's ArcGIS Desktop and Server solution
- Experience with GIS data development and integrating enterprise geospatial applications into new and existing business processes
- Familiarity with web mapping applications using JavaScript, HTML5, CSS
- Familiarity with server-side software to include ArcGIS Desktop, ArcSDE, ArcGIS Server
- CompTIA's Security+ certification
Preferred Qualifications:
- M.S. degree in a Scientific or Technical discipline
- Experience with and knowledge of advanced relational database concepts
- Experience troubleshooting desktop, web, database, server problems in a DoD environment
- Experience providing formal and informal technical training
- Experience with the DAF GEO Program
- Experience with ArcPortal
- Experience with Leica GeoSystems software
- Experience with Autodesk's AutoCAD 3D Map
- Experience with Trimble's resource, mapping, and survey grade GPS solutions
- Knowledge of SDSFIE
- Programming and scripting experience
- Familiarity with server-side software to include Internet Information Server (IIS) and Oracle
Physical Demands:
+ Must be able to lift up to 25 pounds
+ Must be able to stand and walk for prolonged amounts of time
+ Must be able to twist, bend and squat periodically
Pay Range: Pay will be determined after contract award based on position, requireiements, and education.
SECURITY CLEARANCE REQUIREMENTS: Must be able to obtain and maintain a security clearance at the Secret level. US Citizenship is a requirement for Secret clearance at this location.
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity Posters provided by OFCCPhere (******************************************* .
All candidates must apply online at ***************** , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance *****************/careers/recruitment/ .
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
**Join our Talent Community!**
Join our Talent Community (************************************************************************ to receive updates on new opportunities and future events.
**ID** _2025-23982_
**Category** _Information Technology_
**Location : Location** _US-HI-Joint Base Pearl Harbor-Hickam_
**Minimum Clearance Required** _Secret_
**Travel Requirement** _10% - 25%_
Engineer, Software & Information Platform
Information technology analyst job in Urban Honolulu, HI
**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities.
This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS.
**What is expected of you and others at this level**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Responsibilities:**
+ Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments.
+ Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies.
+ Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning.
+ Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections.
+ Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability.
+ Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits.
+ Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership.
+ Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices.
**Qualifications:**
+ Bachelor's degree preferred or equivalent work experience preferred
+ 4-8 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred.
+ 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs
+ Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud
+ Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau
+ Advanced experience in writing complex SQL queries, stored procedures, etc
+ Experience in connecting analytic applications to GCP data stores such as BigQuery.
+ Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus
+ Preferred to have prior experience in Collibra and Atscale.
+ Experience with CI/CD pipelines such as Concourse, Jenkins is a plus
+ Google Cloud Platform or any BI tool administration certification is a plus
**Anticipated salary range:** $94,900 - $135,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
Security Administrator/Information Security Specialist (0097556T)
Information technology analyst job in Urban Honolulu, HI
Title: Security Administrator/Information Security Specialist 97556T, pending position clearance Hiring Unit: Information Technology Services, Office of the VP for Information and Chief Information Officer
Date Posted: December 4, 2025
Closing Date: January 11, 2026
Band: B
Salary: salary schedules and placement information
Full Time/Part Time: Full Time
Temporary/Permanent: Temporary
DUTIES & RESPONSIBILITIES(*denotes essential functions):
* * As a member of the UH Information Security team, oversees, manages and maintains the UH information security data protection and compliance programs.
* * Provides general and technical advice, problem-solving assistance, and answers to questions regarding the information security program, information security issues, compliance programs, policies, standards and procedures.
* * Manages Security Information and Event Management (SIEM) system to collect, correlate, and analyze security logs and alerts from critical information systems and analyzes the information to detect, investigate, and respond to suspicious or malicious activity
* * Develops and maintains an effective security awareness training program as necessary for UH employees and conducts regular ongoing training.
* * Actively promotes and communicates security awareness and changes in policies, procedures or training to faculty, staff and students, and provides guidance to affected groups.
* * Assists the UH Information Security team with ensuring compliance with external regulations, laws and standards such as but not limited to the DOD Cybersecurity Maturity Model Certification program, GDPR, PCI-DSS, HIPAA, FERPA, NIST 800-171, HRS 487N, HRS 92F & UH policies/procedures across the UH system.
* * Performs information security risk assessments. Provides reports and/or recommendations on a regular basis to University officials, senior leadership, higher level personnel and functional groups on the operation and progress of efforts.
* * Identifies potential compliance vulnerabilities and risk; develops and implements corrective action plans for resolution of issues.
* * Consults and collaborates with other departments, external vendors, service providers and/or external institutions to correct security related vulnerabilities and events when detected.
* * Continuously monitors security threats, security trends, technological developments and emerging practices in the information technology, information security and higher education industries.
* * Manages and monitors various security hardware, tools, systems/networks and applications in cooperation with Information Technology Services (ITS) staff.
* * Performs capacity planning, evaluation, management and implementation of new products and technologies associated with information security in cooperation with other personnel as needed to address new security deficiencies and threats.
* * Leads security incident responses, investigations and emergency situations, including those involving policy and regulatory violations. Handles legal requests and provides remediation support as necessary.
* * Performs analyses and investigations of reports of inappropriate use of technology or institutional/personal information, including any alleged computer or network security compromises, and assists with the reporting and resolution of such incidents.
* * Implements, maintains and performs the appropriate processes for proper reporting of violations or potential violations to duly authorized reporting authorities and/or enforcement agencies as appropriate and/or required.
* Reviews the work of and provides input and guidance on laws, rules, regulations and policy to other security team members; monitors, reviews and directs subordinates and student assistants as necessary.
* Perform other related duties as directed by the Chief Information Security Officer, VP IT & CIO, General Counsel and/or other UH Officers or UH senior administrators.
* * Other duties as assigned.
MINIMUM QUALIFICATIONS
* Possession of a pertinent baccalaureate educational degree in Computer Sciences, Information Security or related field and 5 years of progressively responsible professional information technology experience with responsibilities for information security of which 2 years of the experience must have been comparable in scope and complexity to the next lower payband in the University of Hawai'i broadband system; or any equivalent combination of education and/or professional work experience which provides the required education, knowledge, skills and abilities as indicated.
* Considerable working knowledge of information security as demonstrated by the broad knowledge and understanding of the full range of pertinent standard and evolving information technology concepts, principles and methodologies.
* Considerable working knowledge and understanding of the broad technology, systems, hardware and software associated with information security.
* Demonstrated ability to recognize a wide range of intricate problems, use reasoning and logic to determine accurate causes, and apply principles and practices to determine, evaluate, integrate, and implement practical and thorough solutions in an effective and timely manner.
* Demonstrated ability to interpret and present information and ideas clearly and accurately in writing, verbally and by preparation of reports and other materials.
* Demonstrated ability to establish and maintain effective working relationships with internal and external organizations, groups, team leaders and members, and individuals.
* If applicable, for supervisory work, demonstrated ability to lead subordinates, manage work priorities and projects, and manage employee relations.
* Considerable knowledge of information security current practices and threat landscape.
* Considerable working knowledge of current information security technologies and tools
* Considerable working knowledge of computer forensics and investigative techniques.
* Considerable working knowledge of international, federal, state and local laws, rules, regulations related to information security, privacy and higher education.
* Demonstrated ability to speak, read, comprehend, interpret and write fluently in English.
* Demonstrated ability to work cooperatively with leadership, supervisor, project staff, and customers in a team environment to accomplish tasks and meet deadlines.
* Demonstrated ability to establish and maintain effective working relationships in a positive, service-oriented manner with others.
* Demonstrated ability to develop effective training materials.
* Demonstrated ability to conduct in-person or virtual training/workshops.
* Demonstrated ability to learn and apply new technologies independently and in a timely manner using books, manuals, online research, and other resources.
* Demonstrated ability to combine and apply skill sets from many areas of IT.
* Working knowledge of management and use of a SIEM.
* Working knowledge of systems, systems administration, and network hardware and administration.
* Working knowledge of one or more programming or scripting language.
* Working knowledge of Internet protocols (such as TCP/IP) and applications.
* Ability to manage multiple projects.
* Ability to travel out-of-state.
* Ability to work a variable work schedule; and work outside normally scheduled work hours including day, night, weekend and/or holiday hours as directed.
DESIRABLE QUALIFICATIONS
* Certifications related to the information security area (e.g. CISSP, GIAC/GSEC, CISM, etc.)
* Working knowledge of configuring and implementing technical security solutions.
* Prior cybersecurity experience in or with higher education.
TO APPLY:
Click on the "Apply" button on the top right corner of the screen to complete an application and attached required documents.
Note: If you have not previously applied for a position using NeoGov, you will need to create an account.
Applicants must submit the following:
* Cover letter to the selection committee indicating interest in the position and how the minimum and desirable qualifications are met,
* Resume,
* The names and contact information (telephone number and email addresses) of at least three (3) professional references, and
* Copies of educational transcripts are acceptable; however, original official transcripts will be required at time of hire. Diplomas and copies will NOT be accepted. Transcripts issued from an institution outside of the United States of America (USA) require a course-by-course analysis with an equivalency statement from an agency having membership with the National Association of Credential Evaluation Services, Inc., verifying the degree equivalency to that of an accredited institution within the USA. Expense of the evaluation shall be borne by the applicant.
Late or incomplete applications will not be considered. The application will be considered incomplete if any of the required documents/materials are not included or are unreadable.
Please redact references to social security numbers and birthdate on submitted documents.
Employment may be contingent on verification of credentials and other background information, including the completion of a criminal history check.
Inquiries:
**************, *******************
EEO, Clery Act, ADA
The University of Hawai'i is an Equal Opportunity Institution and is committed to a policy of nondiscrimination in employment, including on the basis of veteran and disability status. For more information, visit: ********************************************
Employment is contingent on satisfying employment eligibility verification requirements of the Immigration Reform and Control Act of 1986; reference checks of previous employers; and for certain positions, criminal history record checks.
In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, annual campus crime statistics for the University of Hawai'i may be viewed at: ***************************************************** or a paper copy may be obtained upon request from the respective UH Campus Security or Administrative Services Office.
In accordance with Article 10 of the unit 08 collective bargaining agreement, bargaining unit members receive priority consideration for APT job vacancies. As a result, external or non BU 08 applicants may not be considered for some APT vacancies. BU 08 members with re-employment rights or priority status are responsible for informing the hiring unit of their status.
Accommodation Request: The University of Hawai'i complies with the provisions of the Americans with Disabilities Act (ADA). Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the EEO coordinator directly. Determination on requests for reasonable accommodation will be made on a case-by-case basis. For further information, please refer to the following link: *********************************************************
Project Analyst - Revenue Cycle
Information technology analyst job in Urban Honolulu, HI
Hawai'i Pacific Health is a not-for-profit health care network with over 70 locations statewide including medical centers, clinics, physicians and other caregivers serving Hawai'i and the Pacific Region with high quality, compassionate care. Its four medical centers - Kapi'olani, Pali Momi, Straub and Wilcox - specialize in innovative programs in women's health, pediatric care, cardiovascular services, cancer care, bone and joint services and more. Hawai'i Pacific Health is recognized nationally for its excellence in patient care and the use of electronic health records to improve quality and patient safety.
The Revenue Cycle department monitors revenue cycle management for all Hawai'i Pacific Health hospitals, clinics and other entities. It achieves this through Revenue Cycle Task Force committees and processes for Hospital, Physician, Pharmacy, Pacific Islanders, Worker compensation, and direct oversight and management of the Billing, Charge Description Management, Coding, Admissions and Financial Service functions. Revenue Cycle staff monitor inpatient and outpatient charge posting, billing, and collection operation, while recommending and implementing policies and procedures to ensure departmental effectiveness and compliance with insurance billing regulations, government billing requirements, collection laws and reimbursement procedures.
As the Project Analyst, you will play the crucial role of ensuring that assigned project managers and team members have accurate data and information to execute revenue cycle project activities to assist departments across Hawai'i Pacific Health in achieving their stated goals. You will provide essential data coordination and information collection services through analysis, development and documentation of business and clinical requirements. We are looking for someone prudent and organized, with excellent communication skills and a commitment to delivering the highest quality health care to Hawai'i's people.
**Location:** First Insurance Center
**Work Schedule:** Day - 8 Hours
**Work Type:** Full Time Regular
**FTE:** 1.000000
**Bargaining Unit:** Non-Bargaining
**Exempt:** Yes
**Req ID** 28939
**Pay Range:** 76,814 - 96,013 USD per year
**Category:** Management
**Other information:**
**Minimum Qualifications:** Bachelor's Degree in IT, MIS, Business or related field, or equivalent combination of education and experience. Two (2) years of combined IT, business office or financial experience demonstrating success using analysis to solve business problems.
**Preferred Qualifications:** EPIC certification or proficiency in any revenue cycle application. Experience in leading business process changes and/or system implementation and with resolving revenue cycle issues and supporting revenue cycle users or applications. Experience with Excel and other reporting tools. Understanding of patient accounting.
EOE/AA/Disabled/Vets
Hawai'i Pacific Health offers a comprehensive and competitive total rewards package that includes pay and benefits. Rate of pay for selected candidates will be determined by various factors including knowledge, skills, abilities, relevant experience and training, as well as internal peer equity.