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  • Application Support Specialist II

    Lancaster Leaf Tobacco Company, Inc.

    Information technology analyst job in Lancaster, PA

    Job Description Application Support Specialist II Status: Full-Time/Salaried Exempt Reports To: Information Systems Manager, Plant Our Company Lancaster Leaf Tobacco Co Inc. is a subsidiary of Universal Corporation, the leading global leaf tobacco supplier. Lancaster Leaf manages Universal's dark air cured tobacco operations in all relevant traditional dark air-cured origins. Operations in Lancaster, PA. consist of a processing facility, storage facility, and main office which also houses Universal's dark air cured regional headquarters. The Company also has a cutting/flavoring line in the Dominican Republic. Lancaster Leaf supplies virtually all of the major cigar manufacturers in the U.S. with filler, binder, and wrapper from the U.S. and other origins. In addition to domestic supply, Lancaster exports filler, binder, and wrapper to international cigar manufacturers. Lancaster Leaf contracts directly with farmers in all dark air cured growing regions of the U.S. which include Pennsylvania, Connecticut, Massachusetts, Virginia, Tennessee and Kentucky. Summary As an Application Support Specialist II at Lancaster Leaf Tobacco Company, you will play a key role in maintaining and troubleshooting business-critical applications and related factory hardware, ensuring seamless integration and data quality across systems. You will manage data processing tasks such as ETL, imports, and configuration, while creating, testing, and deploying high-quality deliverables in compliance with ticketing and change management processes. This role requires proactive problem-solving to identify and prevent recurring issues, close collaboration with business users to gather requirements and communicate progress, and support for reporting and business intelligence platforms. Success in this position demands strong technical expertise, solid organizational and communication skills, and the ability to work independently in an agile environment, with occasional international travel.What You'll Be Doing (Essential Duties) Support and maintain business-critical applications. Support and maintain the configuration/troubleshooting of factory hardware that connects to business-critical applications. Support and maintain integration and synchronization routines and services for business-critical applications. Provide data processing support including ETL, data import and data configuration for business-critical applications. Analyze production data to ensure data quality, and as necessary identify and enact measures to mitigate data quality issues. Create, test, document, and deploy high-quality project deliverables. Understand, follow and enforce proper support ticketing processes and change management processes. Take proactive approach in identifying trends in support incidents and taking measures to prevent future recurrences. Work directly with business users to gather requirements, set timelines, and effectively communicate delivery of items as they are completed. Support and maintain reporting and business intelligence platforms for business-critical applications. Minimum Requirements Bachelor's degree in Computer Science or Computer Information Systems or equivalent work experience 4+ years of experience providing application support and working with application development teams to maintain applications. Professional application support and/or customer service Mobile and desktop hardware troubleshooting and support Strong knowledge of industry best practices in data architecture and data management. Strong organizational and time management skills. Strong interpersonal and communication skills. Ability to communicate effectively in the English language, both orally and written. Ability to work and solve problems independently and within a team environment. Ability to work in an agile development environment and take proactive approach to completing backlog work. Ability to travel internationally as needed. Preferred Requirements Experience with SQL Server SSIS, SSRS, and/or SSAS considered a plus. Experience with application support or development is considered a plus. Experience with file and service-based systems integration considered a plus. Benefits We offer a wide range of market-competitive total rewards that include 401(k) match, pension, merit increases, paid holidays, medical, dental, life, vision, short and long-term disability benefits, and tuition assistance to name a few. EOE M/F/Disabled/Vet Employer All applicants must be authorized to work in the United
    $72k-119k yearly est. 8d ago
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  • IT System Analyst

    Artech Information System 4.8company rating

    Information technology analyst job in Collegeville, PA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Key Responsibilities To ensure that Global File Sharing services are delivered in accordance with agreed standards and quality as defined within Service Level Agreements (SLA) and Operational Level Agreements (OLA). Engage and consult with customers on migration and standardization strategies for content in existing file shares Align Client business needs with Global File Sharing services. Formulate, agree and maintain service level management processes for internal or externally delivered services. Analyze and review actual service performance and achievement to the service owner and governance boards. Enable and champions an IT service culture Develop and maintain management processes and controls to ensure quality is maintained to meet business objectives Champion and promote service improvements to continually improve quality and customer satisfaction. Maintain day to day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of significant service issues. Create, maintain and communicate Global File Sharing Service descriptions. Ensure appropriate OLA/SLA measures are in place to support any new services. Minimum Level of Job-Related Experience required Strong experience in File Share management, Windows Server Management, Storage Technologies (especially NetAPP NAS appliances), and both CIFS share and NTFS Folder permissions management Exposure to NETIQ DRA advantageous Exposure to Varonis Datadvantage advantageous Background in both projects and service management Experience of operating in either an above country, or a global service environment. Experience of service delivery and support organization management, including the development of support processes & procedures. Broad knowledge of the IT quality standards, support and infrastructure environment and of business processes and information technology solutions. Previous experience of managing IT services Pharmaceutical industry experience preferred ITIL and Six/Lean Sigma certification desired Other Job-Related Skills/Background Ability to challenge the status quo and manage change across a wide range of senior stakeholders Understanding of Global File Sharing technologies and how they can be fully leveraged by end users to improve productivity. Strong negotiation and influencing skills. Ability to build relationship quickly and engage stakeholders to ensure buy-in. Proactive problem resolution skills; able to identify issues before they become significant problems and propose solutions. Able to develop and maintain documentation, including service models, support procedures and transition plans disciplined and logical work style. Good written and verbal communication skills. Able to deliver objectives on time and within budget, supporting other members of the team, reporting progress to the Service Owner. Additional Information If you are interested, please contact: Shobha Mishra ************ shobha.mishra ATartechinfo.com
    $88k-116k yearly est. 2d ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology analyst job in Reading, PA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $68k-97k yearly est. 14d ago
  • IT System Analyst

    Career-Mover

    Information technology analyst job in Lancaster, PA

    This position is responsible for developing, analyzing, designing, and supporting AS/400 application systems that facilitate the business processes. The individual will perform problem analysis, provide effective communication to end -users and the IT team, and respond to help calls. They will also be involved in developing technical documentation, conducting departmental training, and ensuring compliance with company policies and regulations. Collaborating with business customers, aligning tasks with department metrics and goals, and maintaining application documentation are key objectives. The role requires expertise in AS/400 platform and Synon programming language, along with strong communication and problem -solving skills. Experience in business systems analysis and support, as well as familiarity with manufacturing, sales, and financial processes, is preferred. The position may involve 24/7 support on a rotational basis.
    $72k-95k yearly est. 60d+ ago
  • IT Support Technician - Contractor

    Hartman Executive Advisors 3.7company rating

    Information technology analyst job in Lititz, PA

    We are looking for an IT Support contractor to provide on-site IT support to business users for our Continuing Care Retirement Community client located in Lititz, PA. This role serves as initial point of contact and provides day to day technical support to end users. Primary Responsibilities Install, configure and troubleshoot computer hardware and software Assist with system access, account setup and change requests Monitor helpdesk ticketing system queue and act as primary point of contact Coordinate break/fix work with company MSP including deliveries and installs Manage IT projects as needed and assist with departmental projects Requirements Excellent problem solving and troubleshooting skills Detail-oriented approach to tasks Customer service-oriented attitude Qualifications A+/Net+/Microsoft certifications strongly preferred Basic knowledge of LAN/WAN networks and TCP/IP troubleshooting Strong reading, writing and verbal communications skills 3+ years IT experience including supporting a Microsoft Windows environment Experience with Microsoft 365 including SharePoint and Teams Capable of working independently as well as part of a team Flexible, quick learner who is resourceful, perseveres and understands the value of documentation The ability to communicate and work with all levels of staff who possess varying degrees of technical skills Be able to do physical work including squat, kneel, crawl, use/work on a step ladder, sit, walk and stand for sustained periods as well as the ability to lift up to 25 pounds if needed Flexibility to work on-site in Lititz, PA for approximately 20 hours a week Job Type: Contractor Rate: $30-40/hour
    $30-40 hourly 44d ago
  • Security Systems Integrator-Reading

    Berkshire Systems Group 3.9company rating

    Information technology analyst job in Reading, PA

    Requirements What You Bring: Strong technical knowledge with an electronics background. At least 2 years' experience with Security System installations and proficiency in hardware/software/network troubleshooting. Fundamental technology certification such as Access 101, Video Surveillance 101, Networking Fundamentals, etc. At least 2 manufacturer's certifications from companies like Panasonic, Bosch, Crestron, Telecor, etc. Experience in commissioning, testing system operations, and meticulous completion of documentation. Intermediate level network and cloud-based system knowledge. Ability to interpret and apply manufacturer documentation, engineered site drawings, copes of work, and matrices of operations. Proficiency in working at heights using lifts & ladders. Solid customer service and communication skills. Impeccable organizational and prioritizing skills within a professional setting. Demonstrated leadership and mentorship capabilities. Industry certifications such as IPVM, ASIS, ESA, NICET, CompTIA, AVIXA, etc. are advantageous. Physical Requirements: Physical Fitness: Ability to ascend/descend ladders and stairs, and access elevated areas to inspect system components installed at various heights. Ability to stand for extended periods, bend, twist, reach, stoop, kneel, or crouch frequently. Hand dexterity to manipulate and handle materials. Capability to lift up to 50 pounds daily; heavier lifting with mechanical assistance or team support. Mobility: Comfort and safety in navigating tight spaces, crawl spaces, attics, and other installation areas. Vision: Visual acuity in at least one eye of 20/40 or better without corrective lenses, or over 20/70 combined vision with corrective lenses; ability to distinguish colors. Note: The physical requirements listed above are representative but not exhaustive of the job demands. What We Offer: Competitive starting wages Paid Time Off in the first year (prorated based on start date) Holiday pay from day one Group Medical Insurance with two plan options Dental Insurance with two plan options Vision Insurance Retirement plan with company match Wellness Program Paid Community Service Opportunities (Meals on Wheels, Blood Drives, Food Banks) At Berkshire Systems Group, Inc., we are committed to our Behavioral Standards which provides an environment of mutual respect and is the basis for providing equal employment opportunities available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, military and veteran status, and any other characteristic protected by municipal/state/federal law. Berkshire Systems Group, Inc. celebrates and supports the diversity among our teammates and believes it contributes to our success as a company.
    $83k-112k yearly est. 3d ago
  • Systems Analyst

    Meriplex 3.7company rating

    Information technology analyst job in Wayne, PA

    The Systems Analyst acts as the foundation for Meriplex's Technical Assistance Center (TAC) and reports to a TAC Manager. This role works within the TAC's ticketing system to resolve Level 1 end user issues. The Systems Analyst must deliver exemplary customer service while following all SOPs to complete customer requests. The person in this position is responsible for an array of end-user issues ranging from general desktop diagnostics to customer specific application support. Key Responsibilities: Deliver general workstation support. Provide customer specific application support. Troubleshoot basic network connectivity and devices/user connectivity. Administer incident response system reboots. Perform basic OS support. Utilize basic Azure support skills. Provide first level triage virtual server support to reestablish functionality. Driven to follow all SOP to resolve all technical issues. Navigate Active Directory to enact distribution groups and create, change, and disable users. Perform basic ITIL security to provide basic printing and connectivity support. Deliver scripted application support. TCP/IP troubleshooting abilities. Able to perform basic VPN connectivity issues and password resets. Basic end-user email support. Knowledge, Skills, and Abilities: Basic knowledge of Microsoft 365 applications. Basic knowledge of command line. Understanding of basic technical triage methodologies. Basic TCP/IP understanding. Ability to communicate both verbal and written technical information to a wide range of end-users. Ability to effectively set expectations regarding delivery of service. Strengthen customer relationships by providing exemplary customer service. Ability to work in a team environment; contribute as a team member and treat co-workers, subordinates, and customers with respect. Adherence to ticketing methodologies regarding documentation, process, and workflow. Support, manage, troubleshoot, and resolve service requests with the appropriate level of urgency and professionalism. Properly manage workflow using research, documentation, RMM tools, ticket system, and communication. Preferred Education, Experience, and Certifications: Prior MSP support desk experience, highly encouraged. A+ certification. Network+ certification. Server+ certification. Azure support. Superior reading, writing, and communication skills. Basic knowledge of network concepts, devices, and best practices. Basic Microsoft 365 certification. Work Schedule/Travel: Meriplex's TAC operates 24/7 - both workday and after hours shifts available, Monday - Sunday. Estimated 0% travel required. Physical Demands: Sedentary Work - Exerts up to 50 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Meriplex Communications and Meriplex Solutions are Equal Employment Opportunity Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
    $66k-90k yearly est. 8d ago
  • Desktop Support @ Collegeville, PA - Onsite

    Ajna Infotech

    Information technology analyst job in Collegeville, PA

    Role : Desktop Support Duration : 6 months Outstanding computer troubleshooting skills for obscure issues, ranging from device connectivity, network issues, and laboratory software issues Background with End-user Computing or Desktop Support skills essential. Break Fix consists of 80 of a Lab Engineers workload Understanding of Networking concepts, such as network topography, VLANSs, Static Dynamic IPs, Subnetting, ITOT Networks, and basic understanding of firewalls. Candidate should be familiar with the OSI model and how to troubleshoot different network layers Knowledge and understanding of Active Directory required D2D and or project support AGILE ways of working necessary Background with computer security Previous experience with validated systems (GxP) a plus Implement the validated client data backup solution on laboratory analytical equipment (equipment and software investigation, documentation, technical configuration) within RD (GxP and non-GxP) Support for scientists in incident management, user support and coaching, access management Testing and validation of computer software (complete tests in different environments, writing technical documentation) Familiar with ticketing systems such as ServiceNow Microsoft Excel skills a plus In-depth knowledge in Microsoft OS including iOS and Linux a plus Assist in maintaining existing computer infrastructure of 8000 PCs globally Image Onboard new computers into the domain and onto the network Secure and protect new and existing hardware Consult with the scientist as they require assistance with their equipment Troubleshoot and implement data flows for scientific instruments. Qualifications Diploma or bachelors Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-54k yearly est. 2d ago
  • Desktop Support - Boston, MA & Collegeville, PA

    Info. Services Inc. 4.2company rating

    Information technology analyst job in Collegeville, PA

    Role: Desktop Support Duration: Fulltime BGV will be done for the selected candidates. Must have: Windows, Mac, Printers, & good Landesk exp. is required. 1) Executive profiles - Good experience in client facing 2) Landesk and Mac experience Job Description - · Being a CLIENT centric, lead and ensure end user provisioning within agreed time and quality. · To manage the overall operations and ensure that the standard of services provided to Client have improved. · Manage Operations during business hours from 8am local time and on occasions outside business hours and at weekends. · Proactive monitoring of the end to end customer service & Infrastructure. · Standardization and Optimization of existing process · Managing resolution of escalated Business Applications, System Issues within agreed SLA's. · Contribute in FAQ database for CLIENT and ensure the usage and updation. · Contribute in Known Error Database for CLIENT and ensure frequent update and usage. · Ensure RCA is done for all P3/P4 cases and Knowledge base is updated to reduce/avoid the impact in future. · Good Analytical skills required to analyze and improve the day to day operations. · Delivering the SLA/KPI weekly/Monthly reports to the client and HCL management. · To implement and run ITIL processes and standards to achieve customer delight by doing IT Service Management. · Ensuring highest availability of Customer Service · Use the Call Tracking System to document and manage problems and work requests and their respective resolutions and circumvention's. · Work closely with help desk peers, RDS (L2) Team & other teams in cross-training, development/implementation of operational excellence procedures and fostering teamwork. · Work closely and provide hands and feet support to infrastructure teams like - Windows, Unix, Security, Network, VOIP, etc · Work closely with support staff to obtain technical knowledge and to permanently solve chronic problems. · Projects: perform effectively as project leader or project team member as required for help desk projects and internal assignments. · Training: Be willing to participate in on the job and commercial training designed to enhance skills and support capabilities. Please respond with your word resume and requested details: Full Name : Work Authorization: Contact Number : Email ID : Skype ID: Current location: Willing to relocate : Salary : Additional Information All your information will be kept confidential according to EEO guidelines.
    $38k-53k yearly est. 2d ago
  • IT Intern

    Brentwood Industries, Inc. 4.3company rating

    Information technology analyst job in Reading, PA

    Internship - IT Intern Brentwood is a solutions provider for highly diverse worldwide industries including automotive, medical packaging, cooling systems, stormwater management, and water & wastewater treatment. At Brentwood, we engineer and manufacture both custom and proprietary products ranging from sterile medical packaging to highly sophisticated water media systems. Our diverse capabilities and expertise in these industries have allowed us to experience continued growth both here in the United States and abroad for over 50 years. The IT Intern will gain hands-on experience improving the employee onboarding process by helping define a standardized “baseline” technology deployment for new hires. The intern will learn about hardware, software, and system configuration decisions that support different roles, while collaborating with IT team members and managers across departments to identify role-specific needs. The IT Intern will gain hands-on experience in practical exposure to IT process improvement, cross-functional collaboration, and user-experience design in a real-world business environment. This internship is located in Reading, PA. Brentwood's Internship program gives students the opportunity to gain meaningful, real-world work experience aligned with their studies. Each summer we offer a variety of paid internships to college and university students in undergraduate programs. Eligibility Requirements Full-time student in a 4-year (BA, BS) in Information Technology, Computer Science, or related fields. Minimum cumulative GPA of 2.8 Be legally authorized to work within the U.S. Excellent written/verbal communication Basic knowledge of Windows management Strong critical thinking, organizational and planning skills Strong interpersonal and collaboration skills Program Requirements: Attend first day orientation Full-time availability between June 1st- August 7th Adhere to all company rules, regulations, and policies Final Deliverable - Must prepare and present to management and leadership Brentwood Industries, Inc., provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. To begin the application process, please click apply in the top right corner. Do not use your browser's back and forward buttons because this could cause the information you've entered to be lost. If you experience any difficulty, you can click the question mark icon in the upper right.
    $30k-37k yearly est. Auto-Apply 2d ago
  • IT Cybersecurity Analyst Intern - Summer 2026

    Fenner, Inc. 3.4company rating

    Information technology analyst job in Lititz, PA

    Job Description What to Expect: Individual and Cross Functional Projects Throughout 2026 Internship Professional Career Development & Community Outreach Opportunities Final Project Overview Presentation with Executive Leadership Team Fenner Precision Polymers has an exciting internship opportunity with the Fenner IT Team in Lititz, PA. The successful candidate will be responsible for continuous improvement of our Cyber Security initiatives. The position reports to the IT Manager, Infrastructure & Tech Delivery. As part of the IT Infrastructure Team, you will…. Be working closely with our IT Endpoint Configuration & Security Analyst, and be responsible for collaborating with various IT and business stake holders to ensure Cyber Security policies and procedures are: Updated to be compliant with the current version of CIS controls and Michelin guidelines Aligned with business needs Properly imbedded in and adhered to by the business Automated or managed by workflow where possible Participate in a cross-functional intern project with other interns across the company Core Competencies Required Demonstrated ability to collaborate Proven skills in writing policies Working knowledge of Cyber Security best practices Ability to understand the IT ecosystem and its interactions Ability to learn new topics and apply what is learned to the subject at hand Education and/or Relative Experience: Working towards a Computer Science, MIS or related major An interest in cybersecurity
    $31k-40k yearly est. 7d ago
  • IT Cybersecurity Analyst Intern - Summer 2026

    Fenner Precision Polymers

    Information technology analyst job in Lititz, PA

    What to Expect: Individual and Cross Functional Projects Throughout 2026 Internship Professional Career Development & Community Outreach Opportunities Final Project Overview Presentation with Executive Leadership Team Fenner Precision Polymers has an exciting internship opportunity with the Fenner IT Team in Lititz, PA. The successful candidate will be responsible for continuous improvement of our Cyber Security initiatives. The position reports to the IT Manager, Infrastructure & Tech Delivery. As part of the IT Infrastructure Team, you will…. Be working closely with our IT Endpoint Configuration & Security Analyst, and be responsible for collaborating with various IT and business stake holders to ensure Cyber Security policies and procedures are: Updated to be compliant with the current version of CIS controls and Michelin guidelines Aligned with business needs Properly imbedded in and adhered to by the business Automated or managed by workflow where possible Participate in a cross-functional intern project with other interns across the company Core Competencies Required Demonstrated ability to collaborate Proven skills in writing policies Working knowledge of Cyber Security best practices Ability to understand the IT ecosystem and its interactions Ability to learn new topics and apply what is learned to the subject at hand Education and/or Relative Experience: Working towards a Computer Science, MIS or related major An interest in cybersecurity
    $27k-39k yearly est. 60d+ ago
  • IT Service and Support Specialist Intern

    Ephrata National Bank

    Information technology analyst job in Ephrata, PA

    The Information Technology Service and Support Specialist - Intern will assist the Bank's internal technology help desk. The help desk is responsible for responding to internal customer request for PC and software support through phone calls, emails and face to face interactions. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Provides entry-level technical services, under supervision of Help Desk personnel, as appropriate to the day-to-day operating objectives of the Help Desk. Ensure that the issue or question is being entered into the Bank's help desk ticketing system for tracking and recording purposes. Participates in projects and programs designed to develop professional skills and expertise appropriate to the needs of the organization. Participates in the planning and implementation of unit projects and initiatives within area of expertise. Interacts directly with colleagues and/or other internal constituencies in the resolution of day-to-day operational problems within the Information Technology department. Receives guidance, training, and mentoring from ENB personnel in planning and carrying out activities and assignments. Performs miscellaneous job-related duties as assigned. Competencies: ENB Operational and Functional Competencies Required Education and Experience: Computer Science, Information Systems, Business Administration or in another comparable field of study is highly desirable Knowledge of commonly-used concepts, practices, and procedures within an information technology field Verbal and written communication capability Ability to organize work, schedule time and work with a team or independently Ability to work within a professional environment Ability to work with confidentiality information Supervisory Requirements: This position has no supervisory responsibilities Work Environment: This job operates in a professional work environment. This role routinely uses standard office equipment such as computers, monitors, mouse, keyboard, phones, printers, scanners, photocopiers, filing cabinets, calculator, and fax machines. Physical Demands: Ephrata National Bank promotes an equal opportunity workplace, which includes reasonable accommodations of otherwise qualified disabled applicants and employees. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The job may require long periods of standing. Position Type and Expected Hours of Work: This is a full-time internship. Days and hours of work are Monday through Friday, 8:00 am - 5:00 pm. Flexibility of schedule to meet business needs is required. Travel: Local travel between offices will be required on occasion. EEO Statement: Ephrata National Bank supports a diverse workforce and is an Equal Opportunity Employer. It is the policy of Ephrata National Bank to provide equal employment opportunities without regard to race, ethnicity, color, religion, sex, national origin, age, disability, marital status, covered veteran status, sexual orientation, gender identity, genetic information or any other protected characteristic applicable under law. The bank complies with all relevant federal, state, and local laws, as well as, all regulations regarding nondiscrimination. This reflects the bank's assignment of essential functions and position responsibilities. Nothing in this job description restricts the bank's rights to assign or reassign duties and responsibilities to this job at any time. The employee is expected to adhere to all of Ephrata National Bank's procedures and to act as a role model in the adherence to the bank policies.
    $27k-39k yearly est. Auto-Apply 2d ago
  • Railway Systems Engineer - Forensic Expert

    Robson Forensic 4.0company rating

    Information technology analyst job in Lancaster, PA

    Job Description You have 15+ years of passenger rail systems experience and a Bachelor's degree in Engineering. You have significant employment experience with a passenger railroad, and/or a consulting engineering firm with a focus on the railroad industry. You are already an expert. Robson Forensic will train you to be a forensic expert. As a Railway Systems Engineering Forensic Expert, you will: Investigate railway systems incidents. Analyze railway systems procedures, applying your comprehensive knowledge of standards and practices. Write clear, scientifically sound reports. Provide expert testimony. You will delve into the "why" behind incidents, critically assessing decision-making, operational procedures, and the standard of care. This role offers you a chance to: Use your cumulative training, experience, and critical thinking skills. Collaborate with highly respected experts. Continuously learn and grow. Make a tangible difference. Requirements: You have a Bachelor's degree in Engineering from an ABET-accredited program. You have a P.E. license or an EIT/FE and can become a P.E. within 6 months. You have 15+ years of hands-on passenger rail systems experience (additional freight experience is a plus). Depth of experience should include some combination of consulting design work, construction, manufacturing, engineering, operations, and/or maintenance of rail operations, rail infrastructure, and/or rolling stock. Breadth of experience should include a working knowledge of some combination of mainline track, rail yards, sidings, stations (above & below grade), terminals, grade crossings, tunnels, bridges, switches, signal systems, power systems (overhead catenary, third-rail), locomotives (diesel, diesel/electric, or electric power), passenger cars, transit cars, freight cars, maintenance-of-way cars/vehicles, rolling stock maintenance, facilities maintenance, maintenance-of-way, Federal Employees Liability Act (FELA), railroad worker safety, track safety, passenger safety, etc. You can work both independently and as part of a collaborative team. You have excellent technical, analytical, writing and communication skills. You are willing to travel about 20% on average. You have a valid driver's license and the ability to drive. Prior forensic experience is not required. We seek professionals eager to apply their deep industry knowledge to a challenging new domain. Location: Lancaster, PA or Columbus/Dublin, OH areas ABOUT US: Robson Forensic is a national leader in expert witness consulting, providing technical expertise across many fields within engineering, architecture, science, and a broad range of specialty disciplines. Employees at Robson Forensic work alongside highly respected experts from both industry and academia. Our forensic experts are engaged in meaningful casework that is consequential to industry and society. Robson Forensic provides a unique working dynamic that blends collaboration and autonomy. We are an Equal Opportunity Employer. HOW TO APPLY: If this opportunity meets your expectations for a challenging and rewarding career, and you meet our minimum requirements, please apply and attach your resume and a cover letter outlining your professional background and experience.
    $95k-127k yearly est. 12d ago
  • IT Technician

    Insight Global

    Information technology analyst job in Schnecksville, PA

    One of our educational clients is looking for a computer technician to join their team. This person is required to be onsite in Schnecksville PA 5 days a week and will be onsite in various schools they support as needed. This person will be setting up and working on maintenance on chrome books and providing support for iPad devices. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - 5+ years of experience in a an IT Support Role - Hands on troubleshooting experience - Excellent communication
    $35k-71k yearly est. 16d ago
  • IT Support Technician I

    American Crane & Equipm

    Information technology analyst job in Douglassville, PA

    NOW HIRING: IT Support Technician I Monday - Friday 8:00AM-4:30PM - On-site in Douglassville PA Ready to kickstart your IT career? American Crane & Equipment Corporation (ACECO) is looking for a motivated IT Support Technician I to join our high-performing Information Technology team. In this role, you will serve as the first point of contact for technical assistance, helping internal users resolve basic hardware, software, and network issues while supporting system setups, configurations, and maintenance. This is a great opportunity for someone eager to learn and grow. Job Title : IT Support Technician I Department : Information Technology Location : 531 Old Swede Road - Douglassville, PA 19518 Schedule : Monday - Friday | 8:00AM-4:30PM | Full-time hours on-site Why Join American Crane? Hands-On Experience - Gain real-world IT skills while working alongside seasoned professionals in a collaborative environment. Values-Driven Environment - We're committed to a “people-first” culture that celebrates teamwork, wellness, safety, and integrity. Collaborative Impact - Partner with teams across the organization to ensure technology runs smoothly and securely. What You'll Do Provide first-level technical support to internal users via phone, email, and ticketing system Diagnose and resolve basic hardware, software, and network issues Assist with setup, configuration, and deployment of workstations, laptops, and peripherals Support end-users with Microsoft 365, Windows, and other company-approved applications Document troubleshooting steps and solutions in the ticketing system Escalate complex issues to higher-level IT staff when necessary Maintain inventory of IT equipment and assist in asset tracking Perform routine maintenance and updates on systems and equipment What We're Looking For Education & Skills High school diploma or equivalent required; coursework in Computer Science, IT, or related field preferred Basic knowledge of Windows operating systems, Microsoft 365, and common business applications Understanding of computer hardware, networking fundamentals, and troubleshooting techniques Strong communication and interpersonal skills with a customer-focused attitude. Ability to prioritize tasks and manage time effectively Preferred Experience and Certifications Previous IT support, helpdesk, or related experience (including internships, school projects, or volunteer work) Familiarity with ticketing systems CompTIA A+, Network+, or other relevant certifications Key Attributes Self-motivated and eager to learn. Strong problem-solving mindset. Organized, dependable, and adaptable. Committed to ACECO's core values and culture. Work Environment This role is fully on-site in Douglassville, PA, with occasional local travel to ACECO facilities and work on the manufacturing shop floor while following safety standards. READY TO APPLY? Submit your application online at Recruitment (adp.com). For more information, contact us at *************************. All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. About American Crane & Equipment Corporation: American Crane & Equipment Corporation is a second generation, women-owned company and for more than 50 years, has been a trusted innovator of high-quality specialty lifting equipment. As a leading manufacturer of cranes, hoists, and other material handling equipment, along with a variety of parts and components for standard, custom, and nuclear applications, we're committed to high quality products and customer satisfaction in an industry where there is no room for mistakes. At ACECO, GRIT Matters. We put perseverance, heart, and integrity into everything we do. Join a team where your contributions matter, and where growth, empowerment, and safety are top priorities. Enjoy a supportive atmosphere, competitive benefits, and opportunities for professional development. Experience is Everything: Our team is built on the foundation of expertise and dedication. With an average tenure of 10 years, our team brings a wealth of knowledge and experience to every project, ensuring top-notch results for our customers. Low Turnover, High Satisfaction: We prioritize creating a positive work environment where people can thrive. That's why our turnover rate is less than 10%, a testament to our commitment to our team members. Here, you can count on the support of your co-workers. What's In It For You? Competitive salary based on experience, skills, education, market data, etc Comprehensive medical, vision, dental, and life insurance available day one (no wait!) Wellness plan Tuition reimbursement Generous paid time off (unused PTO hours will roll over each year) 401K retirement plan 10 paid company holidays Overtime opportunities & more! When you join American Crane & Equipment Corporation, you're not just getting a job - you're becoming part of a HIGH-PERFORMING TEAM. We believe in supporting our team members, fostering growth, and providing opportunities for advancement. How to Apply: Submit your application online at Recruitment (adp.com). For more information, contact us at *************************. All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations. American Crane & Equipment Corporation is an Equal Opportunity Employer. The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment. This position requires: Valid proof of identity and authorization to work in the U.S. (Form I-9). Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810. If government authorization is required for access to controlled technology, employment or start date may be delayed or withdrawn in accordance with applicable law. Certain positions and projects may require the ability to obtain and maintain unescorted access to nuclear facilities in compliance with NRC regulations (10 C.F.R. Parts 26 & 73). The pay for this position is dependent on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means.
    $44k-77k yearly est. Auto-Apply 48d ago
  • Systems Engineer

    Grantek Systems Integration 4.1company rating

    Information technology analyst job in Allentown, PA

    From concept to design to execution, be part of the team that gets everyday products to people. Do you want to have an impact on creating products from today's top brands? Does having a company care about your career today and into the future motivate you? Does an environment where your opinions matter excite you? Are you a natural born tinkerer? If so, you have found your next calling!! Grantek is a recognized leading provider of integrated automation, smart manufacturing and industrial information solutions in the global marketplace. Our clients are some of the worlds most respected Fortune 100 companies and recognized consumer brands. We offer an atmosphere where you can express your creative ideas and talents by working on a variety of projects and technologies. Using today's leading edge technology, you will partner with clients to solve their most complex manufacturing and industrial information problems. We offer a competitive and comprehensive compensation package, retirement matching, company paid benefits, flexible work hours, and an education/career development program. For more information on what Grantek offers, visit: ********************************************************** We are committed to providing a positive and healthy corporate culture, one that empowers employees, promotes knowledge-sharing, and encourages strong friendships and social connections amongst all team members. We are a team of dedicated Engineers and Designers with an average of 7 years' tenure at Grantek. The vast majority of our employees have started off their careers at Grantek and have grown into successful senior team members who are integral to our client's manufacturing processes. Job Description We are seeking a highly skilled and experienced Systems Engineer, preferably with experience in the food and beverage or life sciences industries. As a key member of Grantek's Engineering team, you will be developing real-time automation solutions from the manufacturing plant floor to the enterprise level, using a variety of programming, configuration, and design tools: PLC and PAC Programming, Operator Interface and HMI application design, SCADA design, Network design, Database design, Vision system design, and more. Key-skills and interests: machine and process control, information solutions, database development, operational efficiency, mechatronics. Primary Job Responsibilities Engineering and implementing real-time automation controls and information solutions. Conceptualizing during the design phase of the project life cycle. System programming, debugging, and testing. Creating documentation, including project engineering notes, project proposals, project design traceability documentation, case studies, and more. Commissioning new solutions at client sites; finding opportunities for improvements. Creating methodologies and complex problem-solving. Learning new technologies. Mentoring colleagues on your expertise and knowledge base. Having fun and being challenged. Technologies Used PLC Programming Platforms: Rockwell / Allen-Bradley, Siemens, Omron, Modicon, GE, etc. HMI Platforms: Rockwell / Allen-Bradley, Wonderware, Schneider Electric, etc. SCADA Platforms: Rockwell / Allen-Bradley, Inductive Automation, Wonderware, GE, Siemens, etc. System Networking: Ethernet, Routing and Switching, EthernetIP, Profibus. Experience in DeviceNet, ControlNet, DH+, Remote IO, Modbus, etc is preferred but not necessary. Vision Platforms: Cognex, Datalogic, Keyence, etc. Experience with Python, Historian (PI System), and databases is a plus Project Documentation: Microsoft Office. Qualifications Successful or upcoming completion of B.Sc. Computer Engineering, Mechatronics, Computer Science, Electrical Engineering, or related Engineering Technology degree. Academic or working experience with some or all the listed “Technologies Used”, in previous section. Meticulous, conscientious, analytical, focused, self-starter individual, who is a quick learner. Excellent communication skills - both verbal and written. Valid Driver's License. Have full-time access to a personal vehicle. Willingness to travel up to 30-50% (USA and Canada). Additional Information We are committed to the principle of equal employment opportunity for all employees and to provide Grantekians with a work environment free of discrimination and harassment.
    $78k-112k yearly est. 1d ago
  • IT System Analyst

    Artech Information System 4.8company rating

    Information technology analyst job in Collegeville, PA

    Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Description Key Responsibilities To ensure that Global File Sharing services are delivered in accordance with agreed standards and quality as defined within Service Level Agreements (SLA) and Operational Level Agreements (OLA). Engage and consult with customers on migration and standardization strategies for content in existing file shares Align Client business needs with Global File Sharing services. Formulate, agree and maintain service level management processes for internal or externally delivered services. Analyze and review actual service performance and achievement to the service owner and governance boards. Enable and champions an IT service culture Develop and maintain management processes and controls to ensure quality is maintained to meet business objectives Champion and promote service improvements to continually improve quality and customer satisfaction. Maintain day to day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of significant service issues. Create, maintain and communicate Global File Sharing Service descriptions. Ensure appropriate OLA/SLA measures are in place to support any new services. Minimum Level of Job-Related Experience required Strong experience in File Share management, Windows Server Management, Storage Technologies (especially NetAPP NAS appliances), and both CIFS share and NTFS Folder permissions management Exposure to NETIQ DRA advantageous Exposure to Varonis Datadvantage advantageous Background in both projects and service management Experience of operating in either an above country, or a global service environment. Experience of service delivery and support organization management, including the development of support processes & procedures. Broad knowledge of the IT quality standards, support and infrastructure environment and of business processes and information technology solutions. Previous experience of managing IT services Pharmaceutical industry experience preferred ITIL and Six/Lean Sigma certification desired Other Job-Related Skills/Background Ability to challenge the status quo and manage change across a wide range of senior stakeholders Understanding of Global File Sharing technologies and how they can be fully leveraged by end users to improve productivity. Strong negotiation and influencing skills. Ability to build relationship quickly and engage stakeholders to ensure buy-in. Proactive problem resolution skills; able to identify issues before they become significant problems and propose solutions. Able to develop and maintain documentation, including service models, support procedures and transition plans disciplined and logical work style. Good written and verbal communication skills. Able to deliver objectives on time and within budget, supporting other members of the team, reporting progress to the Service Owner. Additional Information If you are interested, please contact: Shobha Mishra ************ shobha.mishra ATartechinfo.com
    $88k-116k yearly est. 60d+ ago
  • Information Technology Professional

    U.S. Navy 4.0company rating

    Information technology analyst job in Allentown, PA

    To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military
    $68k-97k yearly est. 31d ago
  • Railway Systems Engineer - Forensic Expert

    Robson Forensic 4.0company rating

    Information technology analyst job in Lancaster, PA

    You have 15+ years of passenger rail systems experience and a Bachelor's degree in Engineering. You have significant employment experience with a passenger railroad, and/or a consulting engineering firm with a focus on the railroad industry. You are already an expert. Robson Forensic will train you to be a forensic expert. As a Railway Systems Engineering Forensic Expert, you will: Investigate railway systems incidents. Analyze railway systems procedures, applying your comprehensive knowledge of standards and practices. Write clear, scientifically sound reports. Provide expert testimony. You will delve into the "why" behind incidents, critically assessing decision-making, operational procedures, and the standard of care. This role offers you a chance to: Use your cumulative training, experience, and critical thinking skills. Collaborate with highly respected experts. Continuously learn and grow. Make a tangible difference. Requirements: You have a Bachelor's degree in Engineering from an ABET-accredited program. You have a P.E. license or an EIT/FE and can become a P.E. within 6 months. You have 15+ years of hands-on passenger rail systems experience (additional freight experience is a plus). Depth of experience should include some combination of consulting design work, construction, manufacturing, engineering, operations, and/or maintenance of rail operations, rail infrastructure, and/or rolling stock. Breadth of experience should include a working knowledge of some combination of mainline track, rail yards, sidings, stations (above & below grade), terminals, grade crossings, tunnels, bridges, switches, signal systems, power systems (overhead catenary, third-rail), locomotives (diesel, diesel/electric, or electric power), passenger cars, transit cars, freight cars, maintenance-of-way cars/vehicles, rolling stock maintenance, facilities maintenance, maintenance-of-way, Federal Employees Liability Act (FELA), railroad worker safety, track safety, passenger safety, etc. You can work both independently and as part of a collaborative team. You have excellent technical, analytical, writing and communication skills. You are willing to travel about 20% on average. You have a valid driver's license and the ability to drive. Prior forensic experience is not required. We seek professionals eager to apply their deep industry knowledge to a challenging new domain. Location: Lancaster, PA or Columbus/Dublin, OH areas ABOUT US: Robson Forensic is a national leader in expert witness consulting, providing technical expertise across many fields within engineering, architecture, science, and a broad range of specialty disciplines. Employees at Robson Forensic work alongside highly respected experts from both industry and academia. Our forensic experts are engaged in meaningful casework that is consequential to industry and society. Robson Forensic provides a unique working dynamic that blends collaboration and autonomy. We are an Equal Opportunity Employer. HOW TO APPLY: If this opportunity meets your expectations for a challenging and rewarding career, and you meet our minimum requirements, please apply and attach your resume and a cover letter outlining your professional background and experience.
    $95k-127k yearly est. Auto-Apply 60d+ ago

Learn more about information technology analyst jobs

How much does an information technology analyst earn in Reading, PA?

The average information technology analyst in Reading, PA earns between $64,000 and $118,000 annually. This compares to the national average information technology analyst range of $62,000 to $111,000.

Average information technology analyst salary in Reading, PA

$87,000

What are the biggest employers of Information Technology Analysts in Reading, PA?

The biggest employers of Information Technology Analysts in Reading, PA are:
  1. Loomis Group
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