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Information technology contractor vs information technology support manager

The differences between information technology contractors and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an information technology contractor, becoming an information technology support manager takes usually requires 6-8 years. Additionally, an information technology support manager has an average salary of $104,424, which is higher than the $72,515 average annual salary of an information technology contractor.

The top three skills for an information technology contractor include desk support, customer service and PC. The most important skills for an information technology support manager are customer service, ITIL, and project management.

Information technology contractor vs information technology support manager overview

Information Technology ContractorInformation Technology Support Manager
Yearly salary$72,515$104,424
Hourly rate$34.86$50.20
Growth rate10%16%
Number of jobs125,316162,131
Job satisfaction--
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 61%
Average age4247
Years of experience28

Information technology contractor vs information technology support manager salary

Information technology contractors and information technology support managers have different pay scales, as shown below.

Information Technology ContractorInformation Technology Support Manager
Average salary$72,515$104,424
Salary rangeBetween $42,000 And $122,000Between $76,000 And $142,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-Clinica Sierra Vista
Best paying industry-Finance

Differences between information technology contractor and information technology support manager education

There are a few differences between an information technology contractor and an information technology support manager in terms of educational background:

Information Technology ContractorInformation Technology Support Manager
Most common degreeBachelor's Degree, 52%Bachelor's Degree, 61%
Most common majorComputer ScienceBusiness
Most common collegeStanford UniversityStanford University

Information technology contractor vs information technology support manager demographics

Here are the differences between information technology contractors' and information technology support managers' demographics:

Information Technology ContractorInformation Technology Support Manager
Average age4247
Gender ratioMale, 86.3% Female, 13.7%Male, 82.2% Female, 17.8%
Race ratioBlack or African American, 11.0% Unknown, 5.3% Hispanic or Latino, 15.8% Asian, 13.9% White, 53.5% American Indian and Alaska Native, 0.4%Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2%
LGBT Percentage11%11%

Differences between information technology contractor and information technology support manager duties and responsibilities

Information technology contractor example responsibilities.

  • Act as liaison with on-site networking company, deploying and managing wireless access points and LAN.
  • Lead enterprise-wide virtualization effort, overseeing and completing vendor/hardware qualifications, architecture/design, installation, configuration, migration and documentation.
  • Advance knowledge of Microsoft networking and TCP/IP.
  • Set up VMware ESXi hosts for high-availability environments and reduce downtime.
  • Perform upgrades from Unix to Linux on business servers running ERP software.
  • Provide daily end-user support and troubleshooting of Citrix client and publish apps.
  • Show more

Information technology support manager example responsibilities.

  • Manage and maintain backup of physical and VMware virtual servers.
  • Manage the acquisition, installation and maintenance of the organization's LAN hardware/software.
  • Manage a staff team for administration on a LAN supporting approximately 50 subscribers.
  • Design and implement a video conferencing system and ensure network stability and QOS and manage the current VoIP network.
  • Lead group of external contractors in the onsite support Helpdesk, setting objectives, assigning tasks and monitoring their assignments.
  • Manage the deployment, maintenance, support and upgrade of servers, PC's, software, operating systems and printers.
  • Show more

Information technology contractor vs information technology support manager skills

Common information technology contractor skills
  • Desk Support, 12%
  • Customer Service, 11%
  • PC, 10%
  • Network Printers, 7%
  • Troubleshoot, 5%
  • POS, 3%
Common information technology support manager skills
  • Customer Service, 14%
  • ITIL, 4%
  • Project Management, 4%
  • Desk Support, 4%
  • Customer Satisfaction, 4%
  • Database, 3%

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