Information technology internship jobs in Eau Claire, WI - 29 jobs
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Software Engineering Internship
Computer Field Tech Position-Eau Claire WI
BC Tech Pro 4.2
Information technology internship job in Eau Claire, WI
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 60d+ ago
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IT Help Desk
Group Health Cooperative 3.2
Information technology internship job in Altoona, WI
The IT Helpdesk employee plays a crucial role assisting in the support, troubleshooting, and maintenance of IT systems. This position actively participates in daily Scrum stand-ups, collaborates with cross-functional team members, and follows Agile principles to contribute to efficient problem resolution and continuous improvement. IT Helpdesk staff provides assistance in diagnosing and resolving user issues, ensures adherence to IT policies, and actively engages in the IT support lifecycle within Agile principles.
Essential Position Functions
Assist in diagnosing and resolving user issues, actively participating in daily Scrum events.
Ensure adherence to IT policies and procedures, aligning activities.
Collaborate with IT team members to provide timely and effective support, fostering Agile teamwork.
Assist in handling and resolving IT support tickets using appropriate tools and methodologies.
Communicate effectively with users, providing assistance in a user-friendly manner.
Support IT inventory management activities, ensuring real-time accurate tracking of assets.
Contribute to research efforts into emerging technologies supporting IT helpdesk functions.
Assist in documenting IT processes and troubleshooting procedures.
Minimum Requirements of the Position
Enrolled in an associate degree program in informationtechnology, computer science, or a related field, or equivalent experience.
Exposure to or basic experience with IT support functions, hardware, and software troubleshooting.
Exposure to or basic development of effective written and oral communication skills.
Exposure to or basic development of collaborative teamwork skills.
Aptitude for developing problem-solving skills in an IT support context.
Certification Requirements
Although it is not realistic for every candidate to carry all listed certifications, it is expected that the employee/candidate be certified in Scrum and credentialed in at least two of the Azure certifications listed below. It is also acceptable to suggest and achieve equal alternative certifications.
Scrum Certification: Within 60 days of employment obtain Certified Scrum Developer and/or Professional Scrum Master (PSM I) to demonstrate proficiency in Scrum principles and practices.
ITIL 4 Certified (required within 1 year)
AZ-900 Microsoft Certified Azure Fundamentals (required within 1 year)
CompTIA A+ Computer Technology Industry Association (preferred)
Group Health Cooperative of Eau Claire complies with applicable Federal civil rights laws and does not discriminate, exclude or treat candidates less favorably on the basis of race, color, national origin (including limited English proficiency and primary language), age, disability, or sex (including sex characteristics, including intersex traits; pregnancy or related conditions; sexual orientation; gender identity; and sex stereotypes).
The Cooperative is committed to fostering a caring and compassionate environment while ensuring that individual differences are valued. The Cooperative is a quality driven cooperative built on collaboration, community involvement, innovation, and belonging. It is essential that all employees and members feel secure and welcome, that the opinions and contributions of all individuals are respected and that all voices are heard.
This full time position offers an outstanding benefit package, including three weeks of vacation the first year, a generous retirement plan, health and dental insurance, a wellness program, and much more! If you are interested in working for an organization focused on a team atmosphere and is dedicated to providing exceptional service submit your resume today! Send resume to: ************************. Group Health Cooperative of Eau Claire is an affirmative action and equal opportunity employer.
$48k-74k yearly est. Easy Apply 6d ago
Dynamic PC Support
Worldwide Techservices 4.4
Information technology internship job in Eau Claire, WI
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$35k-49k yearly est. 2d ago
Now Hiring IT and Telecom Field Technicians
Hardy Industries 3.7
Information technology internship job in Eau Claire, WI
Job DescriptionBenefits:
Flexible schedule
Opportunity for advancement
Profit sharing
This Is
Not
Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block.
If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you.
Job Responsibilities
Perform a wide range of technical tasks including but not limited to:
OS installations, hardware diagnostics, and software setup
Structured cabling (including drilling, running, and dressing cables)
Telecom work (punch-downs, demarc extensions, etc.)
Work independently across various environments: retail, medical, restaurant, and corporate
Maintain a high standard of professionalism with clients
Be on call and ready to respond to service requests within your territory
Preferred Skills & Experience
PC and printer troubleshooting experience (a strong plus)
At least 1 year of I.T. or Telecom experience, and one of the following:
A+ Certification
Network+ Certification
OR 5+ years verifiable field experience in I.T./Telecom
Required Equipment & Qualifications
Reliable personal vehicle (Public transportation not accepted)
Valid drivers license
Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers).
Laptop with Ethernet port
Smartphone with mobile hotspot
Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage.
Punctual, courteous, and presentable
Compensation & Perks
Paid hourly while on site
1099 contractor position
Travel pay included (based on time travel; approx. 80-mile radius from home)
App-based tracking for job time and travel
Exposure to new and exciting technologies and clients
Opportunity to expand your skills and industry knowledge
About AMG Tech Support
AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected.
Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.
$56k-75k yearly est. 26d ago
Internship - DC/MM IT Support
Menards, Inc. 4.2
Information technology internship job in Eau Claire, WI
Why Work for Menards? * Profit Sharing & 401K * Team Member Discount * Highly collaborative work environment The DC/MM IT Support Technician Intern is responsible for providing equipment repair assistance to the Menards's Distribution Centers and Midwest Manufacturing departments; along with being an integral part of the IT Support team. You will assist in troubleshooting, repairing, and preventative maintenance work on the technical equipment; while also gaining great experience.
The schedule for this position is flexible and we work with your school schedule! The position requires 15-20 hours per week between 8:00 a.m. - 5:00 p.m. Monday-Friday.
* Configure and install hardware and peripheral components, such as monitors, keyboards, printers and disk drives
* Repair and perform maintenance on company owned computers and peripherals
* Troubleshoot basic network related issues
* Enter commands and observe system functions to verify correct system operation
* Perform generic and basic tests on connectivity and application launches
* Recommend or perform remedial actions to correct problems and documents issues
* Unpack equipment and pack equipment for shipping
* Provide updates and completion information to manager and/or Team Members
* Prepare paperwork to document work in progress, completed work and other necessary tracking paperwork; submit paperwork on a timely basis to department management
* Routinely works aloft on ladders with hand tools and test sets
* Follow established company policies regarding safekeeping and security of equipment under repair
SKILLS & REQUIREMENTS:
* Obtaining an Associate or Bachelor Degree in InformationTechnology, Networking, Communications Technology or equivalent (Candidates must be enrolled in a College/University)
* Knowledge of operating systems, such as Android, Windows 10 and Windows 11
* Knowledge of MS Office Suite (Word, Excel and Outlook)
* Knowledge and experience with printers (multi-Functional and laser)
* Excellent performance interpersonal skills; customer service skills; organizational skills; and verbal and written communication skills
* Excellent analytical skills for problem determination and resolution
* Ability to remain calm and courteous in demanding situations
* Ability to manage multiple priorities
* Ability to work independently, as well as with a group
* Must be able to work 15 - 20 hours per week between the hours of 8A - 5P Monday - Friday
* This internship is part-time and runs until you graduate
* Ability to lift up to 75 pounds for warehouse pickup and delivery duties
* Must work within normal office hours at the Menards Distribution Center (remote work is not offered)
* Candidates must be eligible to work in the United States, presently and in the future, without sponsorship
$34k-42k yearly est. 60d+ ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology internship job in Eau Claire, WI
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$27k-35k yearly est. 23d ago
Technology Support Specialist
Fabick Cat 4.2
Information technology internship job in Eau Claire, WI
The Technology Support Specialist is responsible for customer support related to Fabick's SITECH, marine technology, and Teledyne Construction products, assisting the sales team with pricing and configurations, and acting as a liaison between the sales department, shop/field service, and external customers. This position will provide technical support, troubleshooting, and training on Teledyne products and Trimble systems via phone, in-person, or remote access.
Responsibilities:
Assist technicians with changes in installation processes, measure-up, calibrations, and setup of technology products. Ensure consistency with installation procedures company wide.
Order and prepare new grade control and site positioning technology equipment for installation. Assist with field installations, calibrations, and service calls as needed. Interact directly with the customers, service supervisors, and sales team to ensure timelines are established and met.
Comply with routine reporting requirements. Establish, implement, and maintain necessary reports, records, controls and procedures to assure compliance with company, Teledyne, and Trimble requirements. Document hardware/software problems, equipment preparation, installation, troubleshooting, and onsite usage. Provide feedback and improvements based on customer usage and needs.
Prepare training material and instructional guides regarding installation and use of technology systems for internal, external, and OEM use. Perform on-site customer training as needed.
Responsible for maintaining good customer relations and continuing to build the company image. Resolve customer complaints as soon as possible. Treat customers fairly, friendly, and courteously. Assures customer contacts are made on a timely basis and in a business-like manner.
Help manage sales and parts inventory, repair requests, loaner fleet, and rental kits.
Perform other miscellaneous duties as required.
$39k-48k yearly est. 1d ago
25B Information Technology Specialist
Army National Guard 4.1
Information technology internship job in Chippewa Falls, WI
If you've ever considered a job in IT, become an InformationTechnology Specialist in the Army National Guard and expand your skills and experience with complex technologies. In this role, you will be responsible for sending, receiving, and processing messages and data on the Guard's sophisticated networks. You will also maintain and troubleshoot the systems that support the military's logistics and classified data, and build firewalls that can withstand any attempted cyberattack.
Job Duties
* Maintenance of networks, hardware, and software
* Provide customer and network administration services
* Construct, edit, and test computer programs
Some of the Skills You'll Learn
* Use of computer consoles and peripheral equipment
* Computer systems concepts
* Planning, designing, and testing computer systems
Helpful Skills
* Interest in computer science
* Strong attention to detail
* Ability to communicate effectively
* Experience in installation of computers
Through your training, you will develop the skills and experience to enjoy a civilian career working as a network support technician, data processing technician, or computer programmer in just about any company that uses computers.
Earn While You Learn
Instead of paying to learn these skills, get paid to learn. In the Army National Guard, you will learn these valuable job skills while earning a regular paycheck and qualifying for tuition assistance.
Job training for an InformationTechnology Specialist consists of 10 weeks of Basic Training, where you'll learn basic Soldiering skills, and 20 weeks of Advanced Individual Training (AIT) with classroom instruction.
$61k-85k yearly est. 1d ago
IT Service Support Technician
Valley Craft 3.5
Information technology internship job in Lake City, MN
Responsive recruiter Benefits:
401(k) matching
Bonus based on performance
Dental insurance
Donation matching
Free food & snacks
Health insurance
Paid time off
Signing bonus
Vision insurance
Valley Craft Industries a company of Ballymore has been in business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently.
Use your skills as an innovative technology solutions IT Service Support Technician. If you're up to the challenge, then take a chance at this rewarding opportunity!
SIGNING BONUS: $1,000
Pay: Competitive compensation based on skills and experience
Schedule: 8:00 am - 4:30 pm
BENEFITS:
PTO
Nine (9) Paid Holidays
Medical, Dental, Vision
401K plan
Profit sharing
Referral program
Friendly, Collaborative Team Environment
Personal and Professional Growth Potential
Great work-life balance - NO WEEKENDS
Position Overview:
Under the supervision of the Director of Finance, the IT Service Support Technician delivers prompt and effective technical assistance and training to end users across multiple technology platforms.
This role supports computers, software applications, printing systems, Office 365 products, IP phones, mobile devices, and video conferencing equipment.
The Technician identifies, researches, and resolves diverse technical issues, responding to service requests made via phone, in-person, or through IT ticketing systems.
Responsibilities:
Set up, maintain, and troubleshoot PCs, laptops, printers, mobile devices, and related IT infrastructure.
Install, maintain, monitor, and troubleshoot LAN and WAN components to ensure reliable network operations.
Assist with the maintenance and support of Windows servers.
Provide maintenance and support for the IP phone system and video conferencing equipment.
Deliver end-user instruction on computer hardware, network usage, standard operating procedures, software applications, telecommunications, and video conferencing tools.
Respond efficiently to help desk requests via phone, in-person, and IT ticketing system, facilitating timely resolution of user issues.
Create, manage, and maintain user accounts for network, email, and phone systems, ensuring appropriate access and security.
Set up, configure, and troubleshoot mobile devices (e.g., iPhones, iPads) for end users.
Act as the lead in triaging support tickets to prioritize and resolve issues effectively.
Coordinate hardware and software repairs with external vendors as necessary.
Execute special projects as assigned by management.
Qualifications:
Equipment Used: Uses PC's, desktop tools, network software, Microsoft Office, and general office equipment.
Minimum Vocational, Technical or Associate's Degree; A+ / Microsoft Certification is desired.
Valley Craft Ind. Is an Equal Opportunity Employer. Valley Craft Ind. does not discriminate on the basis of race, religion, color, sex, gender identity, age, non-disqualifying physical or mental disability, national origin, or veteran status
. Compensation: $55,000.00 - $65,000.00 per year
Valley Craft is a family-owned company doing business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently.
Professional Grade Quality…. Built to Last…. Made in the U.S.A.
$55k-65k yearly Auto-Apply 41d ago
Customer Support Technician
W S Darley & Co 3.3
Information technology internship job in Chippewa Falls, WI
Since 1908, Darley, a family-owned business, has driven steady growth while passionately serving the world's first responder and tactical communities by providing high quality, safe and innovative products with unmatched commitment and service. Corporate headquarters is in Itasca, Illinois, while state of the art R&D and manufacturing operations are in Chippewa Falls, Wisconsin, and Janesville, Iowa. The Pump Division, located in Chippewa Falls, WI is currently seeking a Customer Support Technician to add to its team. This Job is located in Chippewa Falls, WI.
Benefits:
Job Stability with industry leader, health Insurance, including medical, dental and vision, life Insurance, short term disability, long term disability, 401k match, 401k profit sharing, tuition reimbursement, nine paid holidays, generous PTO policy, bonus structure, boot reimbursement, company picnics/ holiday parties, safety incentives and so much more!
General Responsibility: Shall Serve as the first line of communication for our Sales Team and customers regarding pumps and pump parts; including repairs and general operating and maintenance questions.
Specific Responsibilities and Authorities
Respond to inquiries/ questions regarding part and pump quotes and orders and the repair and general operation of Darley pumps and parts, for both commercial and government accounts.
- Provide customer with necessary information to help them determine what is needed for repair or replacement or the general operation of Darley pumps, accessories or parts.
- Enter quotes for parts and accessories, including costs and lead times, and the shipping charges as requested.
- Enter parts orders
- Enter pump orders
- Enter parts that were not needed or for repair or warranty
- Provide customers with information for our service centers to repair their pump
- Enter repair orders when customer wants Darley to do repairs
- Respond to inquiries/ questions concerning maintenance or repair of Darley Products
- Improve processes within the department, leading small to medium scope projects that enhance customer experience and reduce internal labor input.
- Provide follow-up information for any of the above
AAP/EEO Statement
W.S. Darley and Company provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics.
Requirements
Qualifications:
Associate degree in a mechanical, technical or business field related to manufacturing or equivalent experience.
Mechanical aptitude, Troubleshooting, Diagnostic and communication skills
Understanding of Enterprise Resource Planning Systems (JD Edwards experience is a plus)
Microsoft office suite experience
$31k-40k yearly est. 60d+ ago
BI Help Desk Analyst
Black River Memorial Hospital 4.1
Information technology internship job in Black River Falls, WI
Black River Health has an immediate opening for a Help Desk Analyst in the Business Intelligence Department. The Help Desk Analyst provides maintenance of the computer desktop environment through the utilization of the internal Business Intelligence (BI) InformationTechnology (IT) Help Desk. Functions as first-level support for users of computer applications and systems. Responds to user inquiries regarding software and hardware, and perform tasks to resolve problems or obtain solutions for users. This position:
Full-time, 80 hours per pay period, Day Shift, benefited. (Full-On-Site Required)
Essential Duties:
Provides IT Help Desk support and resolves problems to the end user's satisfaction.
Monitors and responds quickly and effectively to requests received through the IT Help Desk
Monitors Service Desk for tickets assigned to the queue and processes first-in first-out based on priority.
Modifies configurations, utilities, software default settings, etc. for the local workstation. Performs timely workstation hardware and software upgrades as required.
Manages computer workstation setup and deployment for new employees. Ensuring each workstation has a computer, monitor, keyboard, mouse, hard drive, and any additional specialized equipment or software. Installs, tests, and configures new workstations, peripheral equipment and software.
Educational Qualifications:
Minimum of three semesters completed in an accredited Information Systems associate degree program and in good standing required
Associate's degree in Information Systems
Bachelor's Degree in Information Systems, Business, Communications, or related field preferred
2 years of relevant technical experience preferred
Make Black River Health your home, we make transitions seamless. You will also appreciate excellent benefits, a positive and pleasant hospital environment that values teamwork, and a passionate focus on patient care. Now is your chance to join this new and exciting opening at Black River Health.
"Black River Health, Inc. is an equal employment opportunity employer functioning under an Affirmative Action Plan."
$32k-47k yearly est. Auto-Apply 60d+ ago
Student Technician
Roland MacHinery Co 3.6
Information technology internship job in Eau Claire, WI
Job Description
Student Technician
Roland Machinery Company is a family owned company that was established in 1958 and, is one of the Mid-West's leading heavy equipment dealers representing more than twenty-five outstanding manufacturers of construction, municipal, industrial and forestry equipment; expanding across 5 states and 17 locations. Roland is an Equal Opportunity Employer (EOE) in accordance with Title 44, IL Administrative Code, Subpart C, Section 750.150
Qualifications & Skills:
High School Diploma/GED is required.
Must possess a clean driving record
Desire to obtain a life long career in the heavy equipment industry.
Potential Future Responsibilities & Duties:
Maintains relationships with clients by providing service, support, information, and guidance; researching and recommending solutions
Identifies product improvements or new products by remaining current on industry trends, market activities, and competition
Maintains quality service by establishing and enforcing organization standards
Maintains professional and technical knowledge by attending factory training.
Contributes to team effort by accomplishing related results as needed
Responsible for troubleshooting, repairs and reconditioning of construction, municipal and highway related heavy equipment and related components
Always be expected to present a favorable company image in appearance, uniform, language, personal conduct, and while operating a company vehicle
Large Diesel Engine repair and servicing
Construction Equipment Hydraulic systems repair and Servicing
Construction Equipment Electrical systems repair and Servicing
$17k-30k yearly est. 12d ago
Software Engineering Intern
Hewlett Packard Enterprise 4.7
Information technology internship job in Chippewa Falls, WI
This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office. Who We Are: Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.
Job Description:
This requestion may be classified as on desk or hybrid depending on location and role.
Job Family Definition:
Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design.
Management Level Definition:
Contributes to assignments of limited scope by applying technical concepts and theoretical knowledge acquired through specialized training, education, or previous experience. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters.
Responsibilities:
* Codes and programs enhancements, updates, and changes for portions and subsystems of systems software, including operating systems, compliers, networking, utilities, databases, and Internet-related tools
* Executes established test plans and protocols for assigned portions of code; identifies, logs, and debugs assigned issues.
* Develops understanding of and relationship with internal and outsourced development partners on software systems design and development.
* Participates as a member of a project team of other software systems engineers and internal and outsourced development partners to develop reliable, cost effective and high quality solutions for low to moderately- complex products.
Intern Education & Experience Required:
Working towards a Bachelor's and/or Master's degree with a focus in Computer Science, Information Systems, or equivalent.
Knowledge and Skills:
* Experience or understanding of software systems design tools and languages.
* Good analytical and problem-solving skills.
* Understanding of design for software systems running on multiple platform types
* Good written and verbal communication skills; mastery in English and local language.
* Understanding of basic testing, coding, and debugging procedures
* Good written and verbal communication skills; mastery in English and local language
Additional Skills:
What We Can Offer You:
Health & Wellbeing
We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
Personal & Professional Development
We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have - whether you want to become a knowledge expert in your field or apply your skills to another division.
Unconditional Inclusion
We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
Let's Stay Connected:
Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE.
#unitedstates
#interns
Job:
Engineering
Job Level:
N/A
"The expected salary/wage range for this position is provided below. Actual offer may vary from this range based upon geographic location, work experience, education/training, and/or skill level.
- United States of America: Hourly Salary USD 35.00 - 46.00 in Massachusetts // 35.00 - 46.00 in California // 35.00 - 46.00 in Minnesota & North Carolina & Texas & Wisconsin
The listed salary range reflects base salary. Variable incentives may also be offered."
Information about employee benefits offered in the US can be found at ******************************************************
HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity.
Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.
HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.
No Fees Notice & Recruitment Fraud Disclaimer
It has come to HPE's attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.
Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.
$39k-58k yearly est. Auto-Apply 45d ago
IT Client Services
Ttm Technologies
Information technology internship job in Eau Claire, WI
TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer
About TTM
TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency (“RF”) components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards (“PCB”s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.
Additional information can be found at ***********
Position Summary
The IT Site Technician serves as the primary IT resource for the TTM sites, providing strategic technical support, operational coordination, and compliance oversight for all site-level IT activities. This role acts as a critical liaison between the site and enterprise IT, ensuring technology solutions meet local business needs while maintaining adherence to corporate IT standards, regulatory compliance requirements (NIST 800-171/800-53, ITAR, SOX), and cybersecurity frameworks. The ideal candidate will combine strong technical expertise with excellent communication skills, business acumen, and the ability to navigate complex compliance requirements in a manufacturing and defense environment.
Key Responsibilities
Site IT Operations & Support (50%)
Operational Excellence: - Support day-to-day IT operations and activities at the Syracuse site, ensuring system stability, service availability, and user satisfaction - Provide Level 1 and Level 2 technical support for end-user workstation problems, software applications, and IT systems - Identify, evaluate, troubleshoot, and resolve technical issues affecting site operations and productivity - Perform system maintenance, updates, and preventive maintenance activities - Monitor IT infrastructure and services to proactively identify and address potential issues - Support after-hours and emergency IT needs as required
End-User Support: - Respond to Help Desk calls and service requests from site user base - Resolve Level 1 end-user problems including hardware, software, network, and application issues - Support and train end-users on a wide range of software applications and IT systems - Provide technical guidance and assistance to business users at all levels - Document support activities and solutions in ticketing system - Escalate complex issues to enterprise IT teams or specialized resources as appropriate
Enterprise Systems Support: - Assist in implementing shared IT services, infrastructure systems, and standardized processes at the site - Support deployment of enterprise applications, system upgrades, and technology refresh initiatives - Coordinate site-level aspects of enterprise IT projects and implementations - Ensure local IT systems integrate properly with enterprise infrastructure - Support migration activities and technology transitions
Technical Expertise: - Strong knowledge of current desktop and laptop operating systems (Windows 10/11, mac OS) and hardware - Skilled in network and printing troubleshooting and problem resolution - Ability to quickly learn and adapt to new technologies, processes, and business requirements - Read, understand, and apply complex technical information and documentation - Coordinate third-party vendor interactions for warranty service repair and maintenance
Enterprise IT Liaison & Coordination (10%)
Business-IT Partnership: - Act as primary liaison between Syracuse site and centralized enterprise IT organizations - Communicate local site needs, requirements, and priorities to enterprise IT leadership - Translate enterprise IT initiatives and standards into site-level implementation plans
- Facilitate collaboration between site business users and IT service delivery teams - Represent site interests in enterprise IT planning and decision-making processes
Stakeholder Management: - Partner with site business leaders to understand technology needs and operational challenges - Work with IT partners across the organization to recommend solutions that improve site efficiency and effectiveness - Build and maintain strong relationships with local management, business users, and IT stakeholders - Serve as trusted advisor on IT matters for site leadership - Communicate IT changes, updates, and initiatives to site user community
IT Compliance & Security (10%)
Regulatory Compliance: - Support IT compliance activities including audits, risk assessments, user access reviews, and security controls - Ensure adherence to regulatory and industry standards including: - NIST 800-171 (Controlled Unclassified Information protection) - NIST 800-53 (Security and Privacy Controls) - ITAR (International Traffic in Arms Regulations) - SOX (Sarbanes-Oxley Act) - Other applicable cybersecurity frameworks and defense industry requirements
Security & Export Control: - Comply with TTM Export Control Policies and Procedures and all applicable export laws - Identify ITAR-controlled products on manufacturing floor and restrict access to US Citizens and US Permanent Residents only - Recognize foreign person visitors by badge differentiation and understand access restrictions - Follow authorization procedures for foreign visitor access (Visitor Authorization Letter - VAL) - Understand and comply with export and ITAR requirements for international shipments - Manage vendor approvals for ITAR-related manufacturing and services - Support cybersecurity controls and security monitoring activities - Participate in security awareness and compliance training
Audit & Risk Management: - Assist with IT audit preparation, documentation, and response - Participate in risk assessments and vulnerability management activities - Document compliance activities and maintain audit trails
IT Infrastructure & Systems Implementation (10%)
Service Delivery: - Maintain IT service standards and service level agreements (SLAs) - Monitor and report on IT service quality and performance metrics - Identify opportunities to improve service delivery and user experience - Support implementation of IT best practices and ITIL-aligned processes.
Procurement Support: - Assist with IT procurement activities and equipment ordering for site needs - Support asset management and inventory tracking - Coordinate equipment delivery, installation, and deployment
Documentation, Reporting & Planning (10%)
IT Documentation: - Assist with IT documentation including procedures, system configurations, and technical standards - Maintain accurate records of IT assets, configurations, and changes - Create and update knowledge base articles and user guides - Document compliance activities, audit findings, and remediation actions
Reporting & Analytics: - Generate and distribute IT reports including service metrics, asset inventory, and compliance status - Support IT planning activities with data analysis and reporting -
3
Track and report on IT projects, initiatives, and key performance indicators - Provide input to IT budget planning and resource allocation
Strategic Planning: - Contribute to site IT planning and technology roadmap development - Identify technology needs and opportunities for improvement - Support business continuity and disaster recovery planning for site IT systems - Participate in IT strategy discussions and planning sessions
Customer Service & Team Collaboration (10%)
Service Excellence: - Deliver exceptional customer service with professionalism, patience, and dedication - Excel in environment where exceeding customer expectations is the key objective - Demonstrate active, supportive team member attitude with eager, can-do approach - Maintain cooperative working relationships across all organizational levels - Demonstrate sensitivity to and respect for diverse populations
Knowledge Sharing: - Communicate with team members to learn and share technical skills - Participate in knowledge transfer and best practices sharing - Train end-users on IT systems, applications, and security awareness - Mentor junior IT staff and contribute to team development
Cross-Functional Collaboration: - Work effectively with site management and direct manager to identify site-impacting IT issues - Collaborate with multiple IT teams, business units, and external partners - Contribute to cross-functional initiatives and projects - Build bridges between site operations and enterprise IT functions
Required Qualifications
Education:
• Associate's degree in computer science, InformationTechnology, or related field
• Bachelor's degree preferred
• Relevant technical certifications preferred (CompTIA Security+, Network+, A+, ITIL, etc.)
• Or mix of technical training and years of experience in related IT field.
Experience:
• 5-7 years of relevant IT experience in technical support, IT operations, or systems administration
• Experience in manufacturing or defense industry environment preferred
• Experience serving as liaison between business functions and IT organizations
• Demonstrated experience with compliance and regulatory frameworks (NIST, ITAR, SOX)
• Experience supporting multi-site or distributed IT operations
• Project participation and cross-functional collaboration experience
Technical Skills & Expertise:
Operating Systems: - Windows 10/11 (advanced) - Windows Server (2016/2019/2022) - mac OS (proficient) - Linux/Unix basics (helpful)
Applications & Software: - Microsoft Office Suite (365, 2019, 2016) - Advanced - Microsoft 365 Administration (Exchange Online, Teams, SharePoint, OneDrive) - Enterprise applications (ERP, MES, business-critical systems) - Remote support tools (Bomgar/BeyondTrust, Remote Desktop) - ITSM/Ticketing systems (ServiceDesk Plus, ServiceNow, or similar)
Infrastructure & Systems: - Active Directory administration and troubleshooting - Microsoft Entra ID (Azure AD) and hybrid identity - Group Policy management and deployment - DHCP, DNS, TCP/IP networking - VPN technologies and remote access solutions - Print servers and network printing - Backup and recovery systems
Security & Compliance Tools: - Endpoint security platforms (SentinelOne, Defender, antivirus)
- Multi-factor authentication (MFA) and single sign-on (SSO) - Security monitoring and logging tools - Vulnerability scanning and patch management - Mobile device management (MDM) solutions
- Data loss prevention (DLP) tools
Endpoint Management: - Endpoint management platforms (SCCM, Intune, EndpointCentral) - Software deployment and patch management - Hardware lifecycle management - Asset tracking and inventory management
Networking: - TCP/IP fundamentals and troubleshooting - LAN/WAN concepts and technologies
- Wireless networking (802.11 standards) - Network switches and routers (basic) - Firewall concepts and access controls - VoIP and telephony systems
Essential Functions
Daily Activities:
• Monitor site IT systems and respond to alerts or issues
• Provide technical support to site end-users via phone, email, and in-person
• Triage and resolve IT incidents and service requests
• Coordinate with enterprise IT teams on active issues and projects
• Document support activities and maintain accurate records
• Communicate with vendors regarding service delivery and issue resolution
• Ensure compliance with security policies and access control procedures
Weekly Activities:
• Participate in IT team meetings and coordination calls
• Review and report on IT service metrics and performance
• Conduct user access reviews and compliance checks
• Update IT documentation and knowledge base
• Coordinate with business leaders on IT needs and priorities
• Support scheduled maintenance and system updates
• Assist with IT project activities and milestones
Monthly Activities:
• Prepare IT status reports for site management
• Support IT compliance activities and audit preparation
• Review vendor performance and service delivery
• Participate in IT planning and budgeting activities
• Conduct system health checks and preventive maintenance
• Update asset inventory and configuration records
Ongoing Responsibilities:
• Maintain awareness of regulatory requirements and compliance obligations
• Stay current on cybersecurity threats and defense industry IT trends
• Participate in training and professional development
• Support continuous improvement initiatives
• Build and maintain stakeholder relationships
• Contribute to IT strategy and planning
Performance Expectations
Service Delivery Metrics:
• User satisfaction with IT support and service delivery
• Timely resolution of IT incidents and service requests
• SLA compliance for site IT services
• System availability and uptime targets
• Response time to critical issues and escalations
Compliance & Security:
• 100% compliance with export control and ITAR procedures
• Successful completion of all required compliance training
• Timely completion of user access reviews and security assessments
• Zero security incidents resulting from non-compliance
• Participation in all required audits and assessments
Business Partnership:
• Stakeholder satisfaction with IT liaison and coordination
• Effectiveness of communication between site and enterprise IT
• Successful implementation of enterprise IT initiatives at site
• Contribution to site operational efficiency and effectiveness
• Quality of recommendations and solutions provided
Documentation & Reporting:
• Accuracy and completeness of IT documentation
• Timeliness and quality of IT reports and status updates
• Maintenance of current asset inventory and configuration records
• Compliance with documentation standards and requirements
Working Conditions & Physical Requirements
Work Environment:
• Professional office environment with desk/workstation
• Manufacturing floor environment requiring adherence to safety protocols
• Both office-based and hands-on technical work in various site locations
• Fast-paced environment with multiple concurrent priorities
• Interaction with diverse stakeholders including executives, business users, and technical staff
Physical Requirements:
• Sit at computer workstation for extended periods
• Stand and walk throughout facility including manufacturing floor
• Lift and carry equipment up to 50 lbs. occasionally
• Bend, stoop, kneel, and reach to access equipment and cabling
• Climb ladders for equipment access or infrastructure work
• Work in server rooms and equipment closets
• Use computer keyboard, mouse, and phone for extended periods
• Manual dexterity for handling cables, connectors, and small components
Schedule & Availability:
Standard Hours: Monday-Friday, 8:00 AM - 5:00 PM (or as assigned)
• Flexibility: Occasional evening or weekend work for implementations, maintenance, or critical issues
• After-Hours Support: Participate in on-call rotation or provide emergency support as needed
• Availability: Responsive to urgent site needs and business-critical situations
Security Clearance & Access:
• Must be U.S. Citizen or U.S. Permanent Resident due to ITAR requirements
• Ability to obtain and maintain facility security clearance if required
• Background check and security screening required
• Compliance with all facility access and security protocols #LI-EC1
Compensation and Benefits:
TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401K, Flexible Spending Account, Health Savings Account, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available 1st of the month following date of hire.
Compensation for roles at TTM Technologies varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, TTM provides a reasonable range of compensation for roles that my be hired in New York, California and Colorado. For California-based roles, compensation ranges are based upon specific physical locations.
Export Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
$34k-65k yearly est. Auto-Apply 2d ago
IT Client Services
TTM Technologies, Inc.
Information technology internship job in Eau Claire, WI
TTM Technologies, Inc. - Publicly Traded US Company, NASDAQ (TTMI) - Top-5 Global Printed Circuit Board Manufacturer About TTM TTM Technologies, Inc. is a leading global manufacturer of technology products, including mission systems, radio frequency ("RF") components, RF microwave/microelectronic assemblies, and technologically advanced printed circuit boards ("PCB"s). TTM stands for time-to-market, representing how TTM's time-critical, one-stop design, engineering and manufacturing services enable customers to reduce the time required to develop new products and bring them to market.
Additional information can be found at ***********
Position Summary
The IT Site Technician serves as the primary IT resource for the TTM sites, providing strategic technical support, operational coordination, and compliance oversight for all site-level IT activities. This role acts as a critical liaison between the site and enterprise IT, ensuring technology solutions meet local business needs while maintaining adherence to corporate IT standards, regulatory compliance requirements (NIST 800-171/800-53, ITAR, SOX), and cybersecurity frameworks. The ideal candidate will combine strong technical expertise with excellent communication skills, business acumen, and the ability to navigate complex compliance requirements in a manufacturing and defense environment.
Key Responsibilities
Site IT Operations & Support (50%)
Operational Excellence: - Support day-to-day IT operations and activities at the Syracuse site, ensuring system stability, service availability, and user satisfaction - Provide Level 1 and Level 2 technical support for end-user workstation problems, software applications, and IT systems - Identify, evaluate, troubleshoot, and resolve technical issues affecting site operations and productivity - Perform system maintenance, updates, and preventive maintenance activities - Monitor IT infrastructure and services to proactively identify and address potential issues - Support after-hours and emergency IT needs as required
End-User Support: - Respond to Help Desk calls and service requests from site user base - Resolve Level 1 end-user problems including hardware, software, network, and application issues - Support and train end-users on a wide range of software applications and IT systems - Provide technical guidance and assistance to business users at all levels - Document support activities and solutions in ticketing system - Escalate complex issues to enterprise IT teams or specialized resources as appropriate
Enterprise Systems Support: - Assist in implementing shared IT services, infrastructure systems, and standardized processes at the site - Support deployment of enterprise applications, system upgrades, and technology refresh initiatives - Coordinate site-level aspects of enterprise IT projects and implementations - Ensure local IT systems integrate properly with enterprise infrastructure - Support migration activities and technology transitions
Technical Expertise: - Strong knowledge of current desktop and laptop operating systems (Windows 10/11, mac OS) and hardware - Skilled in network and printing troubleshooting and problem resolution - Ability to quickly learn and adapt to new technologies, processes, and business requirements - Read, understand, and apply complex technical information and documentation - Coordinate third-party vendor interactions for warranty service repair and maintenance
Enterprise IT Liaison & Coordination (10%)
Business-IT Partnership: - Act as primary liaison between Syracuse site and centralized enterprise IT organizations - Communicate local site needs, requirements, and priorities to enterprise IT leadership - Translate enterprise IT initiatives and standards into site-level implementation plans
* Facilitate collaboration between site business users and IT service delivery teams - Represent site interests in enterprise IT planning and decision-making processes
Stakeholder Management: - Partner with site business leaders to understand technology needs and operational challenges - Work with IT partners across the organization to recommend solutions that improve site efficiency and effectiveness - Build and maintain strong relationships with local management, business users, and IT stakeholders - Serve as trusted advisor on IT matters for site leadership - Communicate IT changes, updates, and initiatives to site user community
IT Compliance & Security (10%)
Regulatory Compliance: - Support IT compliance activities including audits, risk assessments, user access reviews, and security controls - Ensure adherence to regulatory and industry standards including: - NIST 800-171 (Controlled Unclassified Information protection) - NIST 800-53 (Security and Privacy Controls) - ITAR (International Traffic in Arms Regulations) - SOX (Sarbanes-Oxley Act) - Other applicable cybersecurity frameworks and defense industry requirements
Security & Export Control: - Comply with TTM Export Control Policies and Procedures and all applicable export laws - Identify ITAR-controlled products on manufacturing floor and restrict access to US Citizens and US Permanent Residents only - Recognize foreign person visitors by badge differentiation and understand access restrictions - Follow authorization procedures for foreign visitor access (Visitor Authorization Letter - VAL) - Understand and comply with export and ITAR requirements for international shipments - Manage vendor approvals for ITAR-related manufacturing and services - Support cybersecurity controls and security monitoring activities - Participate in security awareness and compliance training
Audit & Risk Management: - Assist with IT audit preparation, documentation, and response - Participate in risk assessments and vulnerability management activities - Document compliance activities and maintain audit trails
IT Infrastructure & Systems Implementation (10%)
Service Delivery: - Maintain IT service standards and service level agreements (SLAs) - Monitor and report on IT service quality and performance metrics - Identify opportunities to improve service delivery and user experience - Support implementation of IT best practices and ITIL-aligned processes.
Procurement Support: - Assist with IT procurement activities and equipment ordering for site needs - Support asset management and inventory tracking - Coordinate equipment delivery, installation, and deployment
Documentation, Reporting & Planning (10%)
IT Documentation: - Assist with IT documentation including procedures, system configurations, and technical standards - Maintain accurate records of IT assets, configurations, and changes - Create and update knowledge base articles and user guides - Document compliance activities, audit findings, and remediation actions
Reporting & Analytics: - Generate and distribute IT reports including service metrics, asset inventory, and compliance status - Support IT planning activities with data analysis and reporting -
3
Track and report on IT projects, initiatives, and key performance indicators - Provide input to IT budget planning and resource allocation
Strategic Planning: - Contribute to site IT planning and technology roadmap development - Identify technology needs and opportunities for improvement - Support business continuity and disaster recovery planning for site IT systems - Participate in IT strategy discussions and planning sessions
Customer Service & Team Collaboration (10%)
Service Excellence: - Deliver exceptional customer service with professionalism, patience, and dedication - Excel in environment where exceeding customer expectations is the key objective - Demonstrate active, supportive team member attitude with eager, can-do approach - Maintain cooperative working relationships across all organizational levels - Demonstrate sensitivity to and respect for diverse populations
Knowledge Sharing: - Communicate with team members to learn and share technical skills - Participate in knowledge transfer and best practices sharing - Train end-users on IT systems, applications, and security awareness - Mentor junior IT staff and contribute to team development
Cross-Functional Collaboration: - Work effectively with site management and direct manager to identify site-impacting IT issues - Collaborate with multiple IT teams, business units, and external partners - Contribute to cross-functional initiatives and projects - Build bridges between site operations and enterprise IT functions
Required Qualifications
Education:
* Associate's degree in computer science, InformationTechnology, or related field
* Bachelor's degree preferred
* Relevant technical certifications preferred (CompTIA Security+, Network+, A+, ITIL, etc.)
* Or mix of technical training and years of experience in related IT field.
Experience:
* 5-7 years of relevant IT experience in technical support, IT operations, or systems administration
* Experience in manufacturing or defense industry environment preferred
* Experience serving as liaison between business functions and IT organizations
* Demonstrated experience with compliance and regulatory frameworks (NIST, ITAR, SOX)
* Experience supporting multi-site or distributed IT operations
* Project participation and cross-functional collaboration experience
Technical Skills & Expertise:
Operating Systems: - Windows 10/11 (advanced) - Windows Server (2016/2019/2022) - mac OS (proficient) - Linux/Unix basics (helpful)
Applications & Software: - Microsoft Office Suite (365, 2019, 2016) - Advanced - Microsoft 365 Administration (Exchange Online, Teams, SharePoint, OneDrive) - Enterprise applications (ERP, MES, business-critical systems) - Remote support tools (Bomgar/BeyondTrust, Remote Desktop) - ITSM/Ticketing systems (ServiceDesk Plus, ServiceNow, or similar)
Infrastructure & Systems: - Active Directory administration and troubleshooting - Microsoft Entra ID (Azure AD) and hybrid identity - Group Policy management and deployment - DHCP, DNS, TCP/IP networking - VPN technologies and remote access solutions - Print servers and network printing - Backup and recovery systems
Security & Compliance Tools: - Endpoint security platforms (SentinelOne, Defender, antivirus)
* Multi-factor authentication (MFA) and single sign-on (SSO) - Security monitoring and logging tools - Vulnerability scanning and patch management - Mobile device management (MDM) solutions
* Data loss prevention (DLP) tools
Endpoint Management: - Endpoint management platforms (SCCM, Intune, EndpointCentral) - Software deployment and patch management - Hardware lifecycle management - Asset tracking and inventory management
Networking: - TCP/IP fundamentals and troubleshooting - LAN/WAN concepts and technologies
* Wireless networking (802.11 standards) - Network switches and routers (basic) - Firewall concepts and access controls - VoIP and telephony systems
Essential Functions
Daily Activities:
* Monitor site IT systems and respond to alerts or issues
* Provide technical support to site end-users via phone, email, and in-person
* Triage and resolve IT incidents and service requests
* Coordinate with enterprise IT teams on active issues and projects
* Document support activities and maintain accurate records
* Communicate with vendors regarding service delivery and issue resolution
* Ensure compliance with security policies and access control procedures
Weekly Activities:
* Participate in IT team meetings and coordination calls
* Review and report on IT service metrics and performance
* Conduct user access reviews and compliance checks
* Update IT documentation and knowledge base
* Coordinate with business leaders on IT needs and priorities
* Support scheduled maintenance and system updates
* Assist with IT project activities and milestones
Monthly Activities:
* Prepare IT status reports for site management
* Support IT compliance activities and audit preparation
* Review vendor performance and service delivery
* Participate in IT planning and budgeting activities
* Conduct system health checks and preventive maintenance
* Update asset inventory and configuration records
Ongoing Responsibilities:
* Maintain awareness of regulatory requirements and compliance obligations
* Stay current on cybersecurity threats and defense industry IT trends
* Participate in training and professional development
* Support continuous improvement initiatives
* Build and maintain stakeholder relationships
* Contribute to IT strategy and planning
Performance Expectations
Service Delivery Metrics:
* User satisfaction with IT support and service delivery
* Timely resolution of IT incidents and service requests
* SLA compliance for site IT services
* System availability and uptime targets
* Response time to critical issues and escalations
Compliance & Security:
* 100% compliance with export control and ITAR procedures
* Successful completion of all required compliance training
* Timely completion of user access reviews and security assessments
* Zero security incidents resulting from non-compliance
* Participation in all required audits and assessments
Business Partnership:
* Stakeholder satisfaction with IT liaison and coordination
* Effectiveness of communication between site and enterprise IT
* Successful implementation of enterprise IT initiatives at site
* Contribution to site operational efficiency and effectiveness
* Quality of recommendations and solutions provided
Documentation & Reporting:
* Accuracy and completeness of IT documentation
* Timeliness and quality of IT reports and status updates
* Maintenance of current asset inventory and configuration records
* Compliance with documentation standards and requirements
Working Conditions & Physical Requirements
Work Environment:
* Professional office environment with desk/workstation
* Manufacturing floor environment requiring adherence to safety protocols
* Both office-based and hands-on technical work in various site locations
* Fast-paced environment with multiple concurrent priorities
* Interaction with diverse stakeholders including executives, business users, and technical staff
Physical Requirements:
* Sit at computer workstation for extended periods
* Stand and walk throughout facility including manufacturing floor
* Lift and carry equipment up to 50 lbs. occasionally
* Bend, stoop, kneel, and reach to access equipment and cabling
* Climb ladders for equipment access or infrastructure work
* Work in server rooms and equipment closets
* Use computer keyboard, mouse, and phone for extended periods
* Manual dexterity for handling cables, connectors, and small components
Schedule & Availability:
Standard Hours: Monday-Friday, 8:00 AM - 5:00 PM (or as assigned)
* Flexibility: Occasional evening or weekend work for implementations, maintenance, or critical issues
* After-Hours Support: Participate in on-call rotation or provide emergency support as needed
* Availability: Responsive to urgent site needs and business-critical situations
Security Clearance & Access:
* Must be U.S. Citizen or U.S. Permanent Resident due to ITAR requirements
* Ability to obtain and maintain facility security clearance if required
* Background check and security screening required
* Compliance with all facility access and security protocols #LI-EC1
Compensation and Benefits:
TTM offers a variety of health and well-being benefit programs. Benefit options include medical, dental, vision, 401K, Flexible Spending Account, Health Savings Account, accident benefits, life insurance, disability benefits, paid vacation & holidays. Benefits are available 1st of the month following date of hire.
Compensation for roles at TTM Technologies varies depending on a wide array of factors including but not limited to the specific office location, role, skill set and level of experience. As required by local law, TTM provides a reasonable range of compensation for roles that my be hired in New York, California and Colorado. For California-based roles, compensation ranges are based upon specific physical locations.
Export Statement:
Must comply with TTM Export Control Policies and Procedures and all applicable laws including ITAR, EAR and OFAC including but not limited to: a) being able to identify ITAR product on the manufacturing floor and understand that access to these products and related technical data is restricted to only US Citizens and US Permanent Residents; b) recognition of Foreign Person visitors by badge differentiation; c) understand and follow authorization procedures for bringing foreign visitors into facilities (VAL); d) understand the Export and ITAR requirements for shipments leaving the US; e) manage vendor approvals for ITAR manufacturing and services.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, disability or protected veteran status.
$34k-65k yearly est. Auto-Apply 1d ago
Desktop Support Tech
Global Channel Management
Information technology internship job in Neillsville, WI
Global Channel Management is a technology company that specializes in various types of recruiting and staff augmentation. Our account managers and recruiters have over a decade of experience in various verticals. GCM understands the challenges companies face when it comes to the skills and experience needed to fill the void of the day to day function. Organizations need to reduce training and labor costs but at same requiring the best "talent " for the job.
Qualifications
Desktop Support technician needs 3-4 years experience. Network certifications are pluses.
Desktop Support technician duties include:
Install, configure, and administer Microsoft Windows operating systems
Install, configure, and support end user hardware
Provide desktop and application support
Provide outstanding customer service and communication to the end users? Other project and duties as assigned
Desktop Support Technician will be responsible for daily operation
duties of user support, administration, monitoring, and deployment of
new and replacement equipment. This Position will report directly to the
Site Operations Manager. Specific duties of the IT Technician will be
performed in accordance with the Customer priorities as directed by the
Site Operations Manager:
Additional Information
$35/HR
CTH
$35 hourly 2d ago
Computer Field Technician
Bc Tech Pro 4.2
Information technology internship job in Eau Claire, WI
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$27k-35k yearly est. 2d ago
Dynamic PC Support Techician
Worldwide Techservices Open 4.4
Information technology internship job in Eau Claire, WI
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
$35k-49k yearly est. 60d+ ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology internship job in Eau Claire, WI
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$51k-69k yearly est. 23d ago
IT Service Support Technician
Valley Craft 3.5
Information technology internship job in Lake City, MN
Job DescriptionBenefits:
401(k) matching
Bonus based on performance
Dental insurance
Donation matching
Free food & snacks
Health insurance
Paid time off
Signing bonus
Vision insurance
Valley Craft Industries a company of Ballymore has been in business in Minnesota for over 70 years. Since introducing the first hand truck with a brake, Valley Craft Industries has become well known for producing material handling, storage, and safety solutions that truly stand the test of time. We help our customers to become better organized and to work smarter, safer, and more efficiently.
Use your skills as an innovative technology solutions IT Service Support Technician. If youre up to the challenge, then take a chance at this rewarding opportunity!
SIGNING BONUS: $1,000
Pay: Competitive compensation based on skills and experience
Schedule: 8:00 am - 4:30 pm
BENEFITS:
PTO
Nine (9) Paid Holidays
Medical, Dental, Vision
401K plan
Profit sharing
Referral program
Friendly, Collaborative Team Environment
Personal and Professional Growth Potential
Great work-life balance - NO WEEKENDS
Position Overview:
Under the supervision of the Director of Finance, the IT Service Support Technician delivers prompt and effective technical assistance and training to end users across multiple technology platforms.
This role supports computers, software applications, printing systems, Office 365 products, IP phones, mobile devices, and video conferencing equipment.
The Technician identifies, researches, and resolves diverse technical issues, responding to service requests made via phone, in-person, or through IT ticketing systems.
Responsibilities:
Set up, maintain, and troubleshoot PCs, laptops, printers, mobile devices, and related IT infrastructure.
Install, maintain, monitor, and troubleshoot LAN and WAN components to ensure reliable network operations.
Assist with the maintenance and support of Windows servers.
Provide maintenance and support for the IP phone system and video conferencing equipment.
Deliver end-user instruction on computer hardware, network usage, standard operating procedures, software applications, telecommunications, and video conferencing tools.
Respond efficiently to help desk requests via phone, in-person, and IT ticketing system, facilitating timely resolution of user issues.
Create, manage, and maintain user accounts for network, email, and phone systems, ensuring appropriate access and security.
Set up, configure, and troubleshoot mobile devices (e.g., iPhones, iPads) for end users.
Act as the lead in triaging support tickets to prioritize and resolve issues effectively.
Coordinate hardware and software repairs with external vendors as necessary.
Execute special projects as assigned by management.
Qualifications:
Equipment Used: Uses PC's, desktop tools, network software, Microsoft Office, and general office equipment.
Minimum Vocational, Technical or Associate's Degree; A+ / Microsoft Certification is desired.
Valley Craft Ind. Is an Equal Opportunity Employer. Valley Craft Ind. does not discriminate on the basis of race, religion, color, sex, gender identity, age, non-disqualifying physical or mental disability, national origin, or veteran status
.
$31k-48k yearly est. 12d ago
Learn more about information technology internship jobs
How much does an information technology internship earn in Eau Claire, WI?
The average information technology internship in Eau Claire, WI earns between $26,000 and $45,000 annually. This compares to the national average information technology internship range of $26,000 to $47,000.
Average information technology internship salary in Eau Claire, WI
$34,000
What are the biggest employers of Information Technology Interns in Eau Claire, WI?
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