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The differences between information technology team leaders and information technology support managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become an information technology team leader, becoming an information technology support manager takes usually requires 6-8 years. Additionally, an information technology team leader has an average salary of $114,291, which is higher than the $104,424 average annual salary of an information technology support manager.
The top three skills for an information technology team leader include database, project management and customer service. The most important skills for an information technology support manager are customer service, ITIL, and project management.
| Information Technology Team Leader | Information Technology Support Manager | |
| Yearly salary | $114,291 | $104,424 |
| Hourly rate | $54.95 | $50.20 |
| Growth rate | 10% | 16% |
| Number of jobs | 159,165 | 162,131 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 61% |
| Average age | 42 | 47 |
| Years of experience | 2 | 8 |
The information technology team leader is responsible for visualizing and then inspiring team members to achieve the goals in the information technology department of a company. They ensure that every member of the team has a significant role to play in achieving target goals. They communicate and coordinate with team members in order to achieve organizational targets goals. This job requires basic information technology knowledge and skills like computer networking, web development and management, network security, and programming. In addition, they also are in charge of protecting and maintaining the company's website all security attacks and compromise.
Information technology support manager primarily supervises information technology support staff, oversees system and software maintenance, and repairs. They assist with computer equipment installation and purchasing and maintaining a secure network and connectivity for users. It is part of their role to coordinate training and development for new technology users. Another vital role is they monitor online security for users and networks and takes appropriate steps to address possible security breaches if necessary. Moreover, they also develop contingency plans to address any equipment, power, or possible security failure to ensure the protection of technology and data.
Information technology team leaders and information technology support managers have different pay scales, as shown below.
| Information Technology Team Leader | Information Technology Support Manager | |
| Average salary | $114,291 | $104,424 |
| Salary range | Between $87,000 And $149,000 | Between $76,000 And $142,000 |
| Highest paying City | San Francisco, CA | Seattle, WA |
| Highest paying state | California | Washington |
| Best paying company | Barclays | Clinica Sierra Vista |
| Best paying industry | Finance | Finance |
There are a few differences between an information technology team leader and an information technology support manager in terms of educational background:
| Information Technology Team Leader | Information Technology Support Manager | |
| Most common degree | Bachelor's Degree, 64% | Bachelor's Degree, 61% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between information technology team leaders' and information technology support managers' demographics:
| Information Technology Team Leader | Information Technology Support Manager | |
| Average age | 42 | 47 |
| Gender ratio | Male, 77.8% Female, 22.2% | Male, 82.2% Female, 17.8% |
| Race ratio | Black or African American, 11.0% Unknown, 5.3% Hispanic or Latino, 14.8% Asian, 14.8% White, 53.8% American Indian and Alaska Native, 0.4% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.3% Asian, 12.6% White, 64.9% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |