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Information technology team leader vs technician support team leader

The differences between information technology team leaders and technician support team leaders can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an information technology team leader and a technician support team leader. Additionally, an information technology team leader has an average salary of $114,291, which is higher than the $88,988 average annual salary of a technician support team leader.

The top three skills for an information technology team leader include database, project management and customer service. The most important skills for a technician support team leader are customer service, printers, and desktop support.

Information technology team leader vs technician support team leader overview

Information Technology Team LeaderTechnician Support Team Leader
Yearly salary$114,291$88,988
Hourly rate$54.95$42.78
Growth rate10%10%
Number of jobs159,165142,576
Job satisfaction--
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 56%
Average age4242
Years of experience22

What does an information technology team leader do?

The information technology team leader is responsible for visualizing and then inspiring team members to achieve the goals in the information technology department of a company. They ensure that every member of the team has a significant role to play in achieving target goals. They communicate and coordinate with team members in order to achieve organizational targets goals. This job requires basic information technology knowledge and skills like computer networking, web development and management, network security, and programming. In addition, they also are in charge of protecting and maintaining the company's website all security attacks and compromise.

What does a technician support team leader do?

The Technician Support Team Leader is tasked with leading and training the technical support team. As a team leader, you will be required to organize scheduled staff reviews and communicate new procedures and policies with them. Your key role is to ensure that all goals are met. For all that you'll do, you'll have to ensure that the staff under you are highly productive, and you'd have to come up with ways to increase their productivity.

Information technology team leader vs technician support team leader salary

Information technology team leaders and technician support team leaders have different pay scales, as shown below.

Information Technology Team LeaderTechnician Support Team Leader
Average salary$114,291$88,988
Salary rangeBetween $87,000 And $149,000Between $64,000 And $122,000
Highest paying CitySan Francisco, CASan Mateo, CA
Highest paying stateCaliforniaNew York
Best paying companyBarclaysChevron
Best paying industryFinanceTechnology

Differences between information technology team leader and technician support team leader education

There are a few differences between an information technology team leader and a technician support team leader in terms of educational background:

Information Technology Team LeaderTechnician Support Team Leader
Most common degreeBachelor's Degree, 64%Bachelor's Degree, 56%
Most common majorBusinessBusiness
Most common collegeStanford UniversityStanford University

Information technology team leader vs technician support team leader demographics

Here are the differences between information technology team leaders' and technician support team leaders' demographics:

Information Technology Team LeaderTechnician Support Team Leader
Average age4242
Gender ratioMale, 77.8% Female, 22.2%Male, 73.9% Female, 26.1%
Race ratioBlack or African American, 11.0% Unknown, 5.3% Hispanic or Latino, 14.8% Asian, 14.8% White, 53.8% American Indian and Alaska Native, 0.4%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 16.1% Asian, 11.7% White, 54.7% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between information technology team leader and technician support team leader duties and responsibilities

Information technology team leader example responsibilities.

  • Used UNIX shell scripting to automate scheduling of jobs.
  • Lead project team in the deliverance of the best SharePoint solutions in support of client requirements.
  • Work with functional team leads to setup new plant in the legacy ERP system for Canada operations.
  • Lead teams across full SDLC to design, build, and deliver applications for complex business problems.
  • Manage a Citrix Admin team of 6 engineers for a farm of 400+ servers and 2000+ applications.
  • Create, maintain, modify, and manage Microsoft SharePoint websites, access permissions, features, and content.
  • Show more

Technician support team leader example responsibilities.

  • Manage a team SharePoint portal consisting of over 200 documents.
  • Serve as a SME and the main point of contact when agents and other leads have questions.
  • Support network connectivity issues for TCP/IP, RAS, VPN, DSL, and others.
  • Develop familiarity with Unix and Linux network operating systems.
  • Coordinate set up of POS equipment for new stores.
  • Experience in working with network diagnostic tools, DHCP, DNS
  • Show more

Information technology team leader vs technician support team leader skills

Common information technology team leader skills
  • Database, 7%
  • Project Management, 7%
  • Customer Service, 5%
  • Network Infrastructure, 4%
  • Azure, 4%
  • SQL Server, 4%
Common technician support team leader skills
  • Customer Service, 11%
  • Printers, 5%
  • Desktop Support, 4%
  • Customer Support, 4%
  • Linux, 4%
  • Technical Issues, 3%

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