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The differences between infrastructure managers and information technology technical services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-8 years to become both an infrastructure manager and an information technology technical services manager. Additionally, an infrastructure manager has an average salary of $119,630, which is higher than the $114,021 average annual salary of an information technology technical services manager.
The top three skills for an infrastructure manager include cloud, project management and incident management. The most important skills for an information technology technical services manager are project management, ITIL, and service management.
| Infrastructure Manager | Information Technology Technical Services Manager | |
| Yearly salary | $119,630 | $114,021 |
| Hourly rate | $57.51 | $54.82 |
| Growth rate | 16% | 16% |
| Number of jobs | 57,583 | 209,334 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 64% |
| Average age | 47 | 47 |
| Years of experience | 8 | 8 |
An Infrastructure Manager is responsible for maintaining and overseeing an organization's network systems' performance and stability and ensuring efficiency to support business functions and operations. Infrastructure Managers work closely with the system engineers to design operating systems, enhance network infrastructure, and conduct regular configuration to prevent downtimes and system failures. They also develop techniques to keep information security for the databases to avoid unauthorized access and data leaks. An infrastructure manager must have excellent communication and technical skills to set technical solutions to maximize the staff's productivity and operational accuracy.
An information technology/technical services manager is responsible for supervising the operations of the information technology team, assisting the technical staff in providing efficient performance by improving technology systems and network infrastructure to support business functions. This job requires extensive knowledge of the technology industry, as well as an excellent command of programming and system processes to ensure smooth navigation and consistent transitions. An information technology/technical services manager also handles the development of new network systems according to business requirements and client specifications.
Infrastructure managers and information technology technical services managers have different pay scales, as shown below.
| Infrastructure Manager | Information Technology Technical Services Manager | |
| Average salary | $119,630 | $114,021 |
| Salary range | Between $88,000 And $161,000 | Between $86,000 And $150,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Meta | Mayo Clinic |
| Best paying industry | Technology | Finance |
There are a few differences between an infrastructure manager and an information technology technical services manager in terms of educational background:
| Infrastructure Manager | Information Technology Technical Services Manager | |
| Most common degree | Bachelor's Degree, 65% | Bachelor's Degree, 64% |
| Most common major | Computer Science | Business |
| Most common college | Carnegie Mellon University | Carnegie Mellon University |
Here are the differences between infrastructure managers' and information technology technical services managers' demographics:
| Infrastructure Manager | Information Technology Technical Services Manager | |
| Average age | 47 | 47 |
| Gender ratio | Male, 91.0% Female, 9.0% | Male, 81.6% Female, 18.4% |
| Race ratio | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.2% Asian, 12.6% White, 65.0% American Indian and Alaska Native, 0.2% | Black or African American, 6.8% Unknown, 5.2% Hispanic or Latino, 10.1% Asian, 12.6% White, 65.1% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 11% | 11% |