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Inside product specialist vs inside sales associate

The differences between inside product specialists and inside sales associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an inside product specialist and an inside sales associate. Additionally, an inside sales associate has an average salary of $40,687, which is higher than the $34,230 average annual salary of an inside product specialist.

The top three skills for an inside product specialist include sales process, service offerings and customer relationships. The most important skills for an inside sales associate are inside sales, sales associates, and strong customer service.

Inside product specialist vs inside sales associate overview

Inside Product SpecialistInside Sales Associate
Yearly salary$34,230$40,687
Hourly rate$16.46$19.56
Growth rate4%4%
Number of jobs79,599320,863
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 63%
Average age4747
Years of experience44

What does an inside product specialist do?

An Inside Product Specialist is typically in charge of securing product sales by reaching out to potential customers and businesses through calls and correspondence, building positive client relationships along the way. They offer products and services, discuss product specifications, introduce promotions, answer inquiries, arrange payment plans, and even process payments. Their responsibilities also include conducting research and analysis to find client and business opportunities, generating leads, and maintaining transaction records. Inside Product Specialists may perform follow-up calls, negotiate contracts, and address issues and concerns, resolving them promptly and efficiently.

What does an inside sales associate do?

An inside sales associate is responsible for selling the company's goods and services through remote communication. Inside sales associates make calls to potential customers, demonstrate the products' features, take orders, process payments, and inform the customers of the delivery details. They strategize the most effective sales pitches to attract the customers on purchasing more services that would generate revenues and increase the company's profitability and brand image. An inside sales associate also supports the marketing team in developing marketing campaigns and promotional offers depending on customer demands and requests.

Inside product specialist vs inside sales associate salary

Inside product specialists and inside sales associates have different pay scales, as shown below.

Inside Product SpecialistInside Sales Associate
Average salary$34,230$40,687
Salary rangeBetween $23,000 And $49,000Between $30,000 And $54,000
Highest paying City-Seattle, WA
Highest paying state-Washington
Best paying company-MSCI
Best paying industry-Health Care

Differences between inside product specialist and inside sales associate education

There are a few differences between an inside product specialist and an inside sales associate in terms of educational background:

Inside Product SpecialistInside Sales Associate
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Inside product specialist vs inside sales associate demographics

Here are the differences between inside product specialists' and inside sales associates' demographics:

Inside Product SpecialistInside Sales Associate
Average age4747
Gender ratioMale, 72.7% Female, 27.3%Male, 57.3% Female, 42.7%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.3% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between inside product specialist and inside sales associate duties and responsibilities

Inside product specialist example responsibilities.

  • Manage telephone relationships with senior management of client companies to troubleshoot and develop product.
  • Log all communications with customers in CRM contact database.
  • Account analysis and preparation, assessing customer needs, and preparation of professional sales recommendations tailor to each customer s business.
  • Full cycle from interest generation to close and track all activity via Salesforce.com.
  • Experience in Salesforce.com, deal registering and forecasting pipelines.
  • Analyze customer current/project electrical usage and ROI.

Inside sales associate example responsibilities.

  • Manage individual sales activities by developing highly effective, communications focuse relationship with multiple sales channels.
  • Provide awareness to customers of the benefits of moving to a cloud platform for intra/customer facing web applications.
  • Develop a standardize, customize CRM system to track sales and marketing ROI that link into operational and financial ERP systems.
  • Calculate roofing amounts/square footage etc.
  • Maintain cleanliness and organization of stockroom shelves.
  • Conduct effective outbound telemarketing calls to potential and existing clients.
  • Show more

Inside product specialist vs inside sales associate skills

Common inside product specialist skills
  • Sales Process, 22%
  • Service Offerings, 12%
  • Customer Relationships, 9%
  • Technical Support, 9%
  • Strategic Product, 9%
  • Sales Organization, 8%
Common inside sales associate skills
  • Inside Sales, 13%
  • Sales Associates, 7%
  • Strong Customer Service, 6%
  • Sales Process, 5%
  • Customer Satisfaction, 5%
  • Sales Floor, 5%