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Inside product specialist vs inside sales representative

The differences between inside product specialists and inside sales representatives can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an inside product specialist and an inside sales representative. Additionally, an inside sales representative has an average salary of $44,413, which is higher than the $34,230 average annual salary of an inside product specialist.

The top three skills for an inside product specialist include sales process, service offerings and customer relationships. The most important skills for an inside sales representative are customer service, CRM, and outbound calls.

Inside product specialist vs inside sales representative overview

Inside Product SpecialistInside Sales Representative
Yearly salary$34,230$44,413
Hourly rate$16.46$21.35
Growth rate4%4%
Number of jobs79,599244,168
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 66%
Average age4747
Years of experience44

What does an inside product specialist do?

An Inside Product Specialist is typically in charge of securing product sales by reaching out to potential customers and businesses through calls and correspondence, building positive client relationships along the way. They offer products and services, discuss product specifications, introduce promotions, answer inquiries, arrange payment plans, and even process payments. Their responsibilities also include conducting research and analysis to find client and business opportunities, generating leads, and maintaining transaction records. Inside Product Specialists may perform follow-up calls, negotiate contracts, and address issues and concerns, resolving them promptly and efficiently.

What does an inside sales representative do?

An inside sales representative is responsible for selling services and products to clients, driving the company's revenues and increase sales profitability. Duties of an inside sales representative include developing strategic sales pitches, responding to customer's inquiries and requests, offering promotional products and discounts, researching potential clients, creating sales reports, and managing customer's possible complaints. An inside sales representative also provides strategic solutions to share with the sales team to improve their sales performance. Inside sales representatives must have excellent communication and negotiation skills to deal with customers' needs.

Inside product specialist vs inside sales representative salary

Inside product specialists and inside sales representatives have different pay scales, as shown below.

Inside Product SpecialistInside Sales Representative
Average salary$34,230$44,413
Salary rangeBetween $23,000 And $49,000Between $28,000 And $69,000
Highest paying City-Seattle, WA
Highest paying state-Wyoming
Best paying company-Berkshire Hathaway
Best paying industry-Technology

Differences between inside product specialist and inside sales representative education

There are a few differences between an inside product specialist and an inside sales representative in terms of educational background:

Inside Product SpecialistInside Sales Representative
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Inside product specialist vs inside sales representative demographics

Here are the differences between inside product specialists' and inside sales representatives' demographics:

Inside Product SpecialistInside Sales Representative
Average age4747
Gender ratioMale, 72.7% Female, 27.3%Male, 54.7% Female, 45.3%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.3% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.0% Asian, 5.1% White, 73.1% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between inside product specialist and inside sales representative duties and responsibilities

Inside product specialist example responsibilities.

  • Manage telephone relationships with senior management of client companies to troubleshoot and develop product.
  • Log all communications with customers in CRM contact database.
  • Account analysis and preparation, assessing customer needs, and preparation of professional sales recommendations tailor to each customer s business.
  • Full cycle from interest generation to close and track all activity via Salesforce.com.
  • Experience in Salesforce.com, deal registering and forecasting pipelines.
  • Analyze customer current/project electrical usage and ROI.

Inside sales representative example responsibilities.

  • Coordinate commercial sales and manage projects with HVAC contractors for Georgia district.
  • Accomplish tasks in a timely manner.Skills UsedComputer, math, reading wiring schematics.
  • Generate leads through the use of Linkedin, firm websites and legal magazines.
  • Manage and develop a nationwide territory through cold calling utilizing LinkedIn?, DiscoverOrg.
  • Manage help desk support for company ERP system as well as employee hardware and software issues.
  • Manage a team of 15-25 ISE's through effective sales coaching, call monitoring and creating sales spiff programs.
  • Show more

Inside product specialist vs inside sales representative skills

Common inside product specialist skills
  • Sales Process, 22%
  • Service Offerings, 12%
  • Customer Relationships, 9%
  • Technical Support, 9%
  • Strategic Product, 9%
  • Sales Organization, 8%
Common inside sales representative skills
  • Customer Service, 22%
  • CRM, 6%
  • Outbound Calls, 5%
  • Product Knowledge, 4%
  • Work Ethic, 4%
  • Sales Process, 3%