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Inside product specialist vs sales support associate

The differences between inside product specialists and sales support associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both an inside product specialist and a sales support associate. Additionally, a sales support associate has an average salary of $34,454, which is higher than the $34,230 average annual salary of an inside product specialist.

The top three skills for an inside product specialist include sales process, service offerings and customer relationships. The most important skills for a sales support associate are sales floor, back room, and math.

Inside product specialist vs sales support associate overview

Inside Product SpecialistSales Support Associate
Yearly salary$34,230$34,454
Hourly rate$16.46$16.56
Growth rate4%4%
Number of jobs79,599447,642
Job satisfaction--
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 52%
Average age4747
Years of experience44

What does an inside product specialist do?

An Inside Product Specialist is typically in charge of securing product sales by reaching out to potential customers and businesses through calls and correspondence, building positive client relationships along the way. They offer products and services, discuss product specifications, introduce promotions, answer inquiries, arrange payment plans, and even process payments. Their responsibilities also include conducting research and analysis to find client and business opportunities, generating leads, and maintaining transaction records. Inside Product Specialists may perform follow-up calls, negotiate contracts, and address issues and concerns, resolving them promptly and efficiently.

What does a sales support associate do?

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

Inside product specialist vs sales support associate salary

Inside product specialists and sales support associates have different pay scales, as shown below.

Inside Product SpecialistSales Support Associate
Average salary$34,230$34,454
Salary rangeBetween $23,000 And $49,000Between $25,000 And $46,000
Highest paying City-Boston, MA
Highest paying state-Massachusetts
Best paying company-Goldman Sachs
Best paying industry-Finance

Differences between inside product specialist and sales support associate education

There are a few differences between an inside product specialist and a sales support associate in terms of educational background:

Inside Product SpecialistSales Support Associate
Most common degreeBachelor's Degree, 72%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaSUNY College of Technology at Alfred

Inside product specialist vs sales support associate demographics

Here are the differences between inside product specialists' and sales support associates' demographics:

Inside Product SpecialistSales Support Associate
Average age4747
Gender ratioMale, 72.7% Female, 27.3%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 3.9% Unknown, 3.7% Hispanic or Latino, 14.6% Asian, 5.2% White, 72.3% American Indian and Alaska Native, 0.2%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage6%6%

Differences between inside product specialist and sales support associate duties and responsibilities

Inside product specialist example responsibilities.

  • Manage telephone relationships with senior management of client companies to troubleshoot and develop product.
  • Log all communications with customers in CRM contact database.
  • Account analysis and preparation, assessing customer needs, and preparation of professional sales recommendations tailor to each customer s business.
  • Full cycle from interest generation to close and track all activity via Salesforce.com.
  • Experience in Salesforce.com, deal registering and forecasting pipelines.
  • Analyze customer current/project electrical usage and ROI.

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Inside product specialist vs sales support associate skills

Common inside product specialist skills
  • Sales Process, 22%
  • Service Offerings, 12%
  • Customer Relationships, 9%
  • Technical Support, 9%
  • Strategic Product, 9%
  • Sales Organization, 8%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%