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Inside sales engineer vs outbound sales representative

The differences between inside sales engineers and outbound sales representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an inside sales engineer, becoming an outbound sales representative takes usually requires 2-4 years. Additionally, an inside sales engineer has an average salary of $50,487, which is higher than the $45,723 average annual salary of an outbound sales representative.

The top three skills for an inside sales engineer include customer service, product knowledge and CRM. The most important skills for an outbound sales representative are outbound sales, customer service, and excellent interpersonal.

Inside sales engineer vs outbound sales representative overview

Inside Sales EngineerOutbound Sales Representative
Yearly salary$50,487$45,723
Hourly rate$24.27$21.98
Growth rate6%4%
Number of jobs156,700240,781
Job satisfaction--
Most common degreeBachelor's Degree, 59%High School Diploma, 33%
Average age4447
Years of experience64

What does an inside sales engineer do?

An inside sales engineer is an individual who uses specialized technical knowledge to negotiate between sales units and clients to increase the profits and revenue of a company. Inside sales, engineers must seek clients who will benefit from their products or services and aim to maximize client potential in the different allocated regions. Inside sales engineers must also provide technical help and carry out training, if necessary, once a sale has been made.

What does an outbound sales representative do?

An outbound sales representative focuses on securing sales by reaching out to clients through calls, correspondence, or face-to-face interactions. They primarily offer products and services, assisting customers every step of the way to ensure client satisfaction. To carry out their duties, they must perform research and analysis to identify business opportunities, develop sales strategies, generate leads, discuss product specifications with customers, introduce payment plans, and negotiate contracts. Moreover, an outbound sales representative must build positive relationships with clients while adhering to the company's policies and regulations.

Inside sales engineer vs outbound sales representative salary

Inside sales engineers and outbound sales representatives have different pay scales, as shown below.

Inside Sales EngineerOutbound Sales Representative
Average salary$50,487$45,723
Salary rangeBetween $33,000 And $76,000Between $24,000 And $84,000
Highest paying CityAlexandria, VAHoboken, NJ
Highest paying stateNew YorkNew Jersey
Best paying companyFluid Components InternationalAltice USA
Best paying industryTechnology-

Differences between inside sales engineer and outbound sales representative education

There are a few differences between an inside sales engineer and an outbound sales representative in terms of educational background:

Inside Sales EngineerOutbound Sales Representative
Most common degreeBachelor's Degree, 59%High School Diploma, 33%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversitySUNY College of Technology at Alfred

Inside sales engineer vs outbound sales representative demographics

Here are the differences between inside sales engineers' and outbound sales representatives' demographics:

Inside Sales EngineerOutbound Sales Representative
Average age4447
Gender ratioMale, 65.3% Female, 34.7%Male, 45.9% Female, 54.1%
Race ratioBlack or African American, 1.7% Unknown, 6.2% Hispanic or Latino, 8.3% Asian, 5.7% White, 77.7% American Indian and Alaska Native, 0.3%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.2% Asian, 5.1% White, 72.9% American Indian and Alaska Native, 0.2%
LGBT Percentage7%6%

Differences between inside sales engineer and outbound sales representative duties and responsibilities

Inside sales engineer example responsibilities.

  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Provide technical contribution during the RFP / RFI process.
  • Write custom SQL reports for customers.
  • Utilize SQL to query databases while troubleshooting issues.
  • Design and configure computer systems for clients in the Pre-Sales mode.
  • Generate 3D renderings in AutoCAD and other design software for customer review.
  • Show more

Outbound sales representative example responsibilities.

  • Contact medicare eligible recipients to sell medicare advantage plans through in-home meetings, community seminars and direct telesales.
  • Build rapport while selling customers solar panels, porches, and double glaze windows.
  • Assist customers with there questions and concerns, telemarketing, distribute flyers within neighborhood.
  • Require multitasking, responding appropriately to customer questions and concerns, and negotiating sales for additional products and services.
  • Educate customers and are experts in all TWC products, services and packages along with competitor's offerings.
  • Serve as expert and educator to customers on all TWC products, services and packages along with competitor's offerings.
  • Show more

Inside sales engineer vs outbound sales representative skills

Common inside sales engineer skills
  • Customer Service, 24%
  • Product Knowledge, 4%
  • CRM, 4%
  • Customer Satisfaction, 3%
  • Cleanliness, 3%
  • Distributors, 3%
Common outbound sales representative skills
  • Outbound Sales, 25%
  • Customer Service, 11%
  • Excellent Interpersonal, 9%
  • Excellent Organizational, 8%
  • CRM, 7%
  • Inbound Calls, 5%