Post job

Inside sales engineer vs outside sales

The differences between inside sales engineers and outside sales can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an inside sales engineer, becoming an outside sales takes usually requires 2-4 years. Additionally, an outside sales has an average salary of $77,292, which is higher than the $50,487 average annual salary of an inside sales engineer.

The top three skills for an inside sales engineer include customer service, product knowledge and CRM. The most important skills for an outside sales are customer service, product knowledge, and ongoing support.

Inside sales engineer vs outside sales overview

Inside Sales EngineerOutside Sales
Yearly salary$50,487$77,292
Hourly rate$24.27$37.16
Growth rate6%4%
Number of jobs156,700333,400
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 60%
Average age4447
Years of experience64

What does an inside sales engineer do?

An inside sales engineer is an individual who uses specialized technical knowledge to negotiate between sales units and clients to increase the profits and revenue of a company. Inside sales, engineers must seek clients who will benefit from their products or services and aim to maximize client potential in the different allocated regions. Inside sales engineers must also provide technical help and carry out training, if necessary, once a sale has been made.

What does an outside sales do?

An outside sales representative is responsible for generating the company's sales and revenues by offering goods and services to existing and potential clients, responding to the customers' inquiries and concerns about the products, and researching on possible leads. Outside sales representatives monitor the current industry trends to identify new business opportunities that would help the business adjust to market changes to achieve profitability goals. An outside sales representative must have excellent communication and customer service skills, immediately resolving complaints and assisting on marketing promotions to gain sales prospects.

Inside sales engineer vs outside sales salary

Inside sales engineers and outside sales have different pay scales, as shown below.

Inside Sales EngineerOutside Sales
Average salary$50,487$77,292
Salary rangeBetween $33,000 And $76,000Between $56,000 And $104,000
Highest paying CityAlexandria, VAArlington, VA
Highest paying stateNew YorkNew Hampshire
Best paying companyFluid Components InternationalMorgan Stanley
Best paying industryTechnologyManufacturing

Differences between inside sales engineer and outside sales education

There are a few differences between an inside sales engineer and an outside sales in terms of educational background:

Inside Sales EngineerOutside Sales
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 60%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversitySUNY College of Technology at Alfred

Inside sales engineer vs outside sales demographics

Here are the differences between inside sales engineers' and outside sales' demographics:

Inside Sales EngineerOutside Sales
Average age4447
Gender ratioMale, 65.3% Female, 34.7%Male, 78.3% Female, 21.7%
Race ratioBlack or African American, 1.7% Unknown, 6.2% Hispanic or Latino, 8.3% Asian, 5.7% White, 77.7% American Indian and Alaska Native, 0.3%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage7%6%

Differences between inside sales engineer and outside sales duties and responsibilities

Inside sales engineer example responsibilities.

  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Provide technical contribution during the RFP / RFI process.
  • Write custom SQL reports for customers.
  • Utilize SQL to query databases while troubleshooting issues.
  • Design and configure computer systems for clients in the Pre-Sales mode.
  • Generate 3D renderings in AutoCAD and other design software for customer review.
  • Show more

Outside sales example responsibilities.

  • Plan logistical outside sales route, planned/schedule sales calls with web-base CRM program, manage various sales cycles.
  • Manage and create all content distribute via various social media outlets: Facebook, twitter, feedback blogs, etc.
  • Perfect the craft of upselling customers.
  • Prepare material estimates/bids for houses, windows, doors, trusses, etc.
  • Increase existing customer base and generate new dealer and customer relationships within the HVAC equipment and sales.
  • Estimate, price, bid and follow up to all mechanical HVAC and plumbing plan and spec projects.
  • Show more

Inside sales engineer vs outside sales skills

Common inside sales engineer skills
  • Customer Service, 24%
  • Product Knowledge, 4%
  • CRM, 4%
  • Customer Satisfaction, 3%
  • Cleanliness, 3%
  • Distributors, 3%
Common outside sales skills
  • Customer Service, 30%
  • Product Knowledge, 9%
  • Ongoing Support, 4%
  • Work Ethic, 4%
  • CRM, 4%
  • Flyers, 4%