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Inside sales engineer vs sales support associate

The differences between inside sales engineers and sales support associates can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become an inside sales engineer, becoming a sales support associate takes usually requires 2-4 years. Additionally, an inside sales engineer has an average salary of $50,487, which is higher than the $34,454 average annual salary of a sales support associate.

The top three skills for an inside sales engineer include customer service, product knowledge and CRM. The most important skills for a sales support associate are sales floor, back room, and math.

Inside sales engineer vs sales support associate overview

Inside Sales EngineerSales Support Associate
Yearly salary$50,487$34,454
Hourly rate$24.27$16.56
Growth rate6%4%
Number of jobs156,700447,642
Job satisfaction--
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 52%
Average age4447
Years of experience64

What does an inside sales engineer do?

An inside sales engineer is an individual who uses specialized technical knowledge to negotiate between sales units and clients to increase the profits and revenue of a company. Inside sales, engineers must seek clients who will benefit from their products or services and aim to maximize client potential in the different allocated regions. Inside sales engineers must also provide technical help and carry out training, if necessary, once a sale has been made.

What does a sales support associate do?

A sales support associate is an individual who is responsible for assisting sales staff and help customers. To provide this assistance, sales support associates use customer communication methods such as telephones or email to process customer orders and ensure that they are accurate. They work closely with distributors to make sure that products are available for their customers. Sales support associates may function as either part-time or full time, but companies may require excellent communication skills.

Inside sales engineer vs sales support associate salary

Inside sales engineers and sales support associates have different pay scales, as shown below.

Inside Sales EngineerSales Support Associate
Average salary$50,487$34,454
Salary rangeBetween $33,000 And $76,000Between $25,000 And $46,000
Highest paying CityAlexandria, VABoston, MA
Highest paying stateNew YorkMassachusetts
Best paying companyFluid Components InternationalGoldman Sachs
Best paying industryTechnologyFinance

Differences between inside sales engineer and sales support associate education

There are a few differences between an inside sales engineer and a sales support associate in terms of educational background:

Inside Sales EngineerSales Support Associate
Most common degreeBachelor's Degree, 59%Bachelor's Degree, 52%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversitySUNY College of Technology at Alfred

Inside sales engineer vs sales support associate demographics

Here are the differences between inside sales engineers' and sales support associates' demographics:

Inside Sales EngineerSales Support Associate
Average age4447
Gender ratioMale, 65.3% Female, 34.7%Male, 43.5% Female, 56.5%
Race ratioBlack or African American, 1.7% Unknown, 6.2% Hispanic or Latino, 8.3% Asian, 5.7% White, 77.7% American Indian and Alaska Native, 0.3%Black or African American, 3.8% Unknown, 3.7% Hispanic or Latino, 14.3% Asian, 5.2% White, 72.8% American Indian and Alaska Native, 0.2%
LGBT Percentage7%6%

Differences between inside sales engineer and sales support associate duties and responsibilities

Inside sales engineer example responsibilities.

  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Provide technical contribution during the RFP / RFI process.
  • Write custom SQL reports for customers.
  • Utilize SQL to query databases while troubleshooting issues.
  • Design and configure computer systems for clients in the Pre-Sales mode.
  • Generate 3D renderings in AutoCAD and other design software for customer review.
  • Show more

Sales support associate example responsibilities.

  • Contribute to marketing business online and manage Facebook page.
  • Cross trained on POS function and inventory management
  • Assist patients with Critical/Triage calls; document necessary symptoms for medical assistants to determine what medical intervention is necessary.
  • Work with A/R on short payments and credit/debit discrepancies.
  • Identify and prioritize account opportunities and upselling value add services.
  • Process new service for external customers and initiate upselling opportunities for additional products and services.

Inside sales engineer vs sales support associate skills

Common inside sales engineer skills
  • Customer Service, 24%
  • Product Knowledge, 4%
  • CRM, 4%
  • Customer Satisfaction, 3%
  • Cleanliness, 3%
  • Distributors, 3%
Common sales support associate skills
  • Sales Floor, 21%
  • Back Room, 13%
  • Math, 13%
  • Sales Support, 12%
  • Customer Service, 8%
  • Sales Service, 6%