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Junior technician vs service technician

The differences between junior technicians and service technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a junior technician, becoming a service technician takes usually requires 6-12 months. Additionally, a service technician has an average salary of $40,379, which is higher than the $39,417 average annual salary of a junior technician.

The top three skills for a junior technician include customer service, HVAC and fall protection. The most important skills for a service technician are plumbing, customer service, and preventative maintenance.

Junior technician vs service technician overview

Junior TechnicianService Technician
Yearly salary$39,417$40,379
Hourly rate$18.95$19.41
Growth rate10%8%
Number of jobs103,780254,533
Job satisfaction--
Most common degreeBachelor's Degree, 34%Associate Degree, 29%
Average age4244
Years of experience212

What does a junior technician do?

A junior technician is responsible for supporting senior technicians on maintaining the efficiency and optimal performance of various hardware and software systems and applications. Junior technicians assist the end-users and employees on troubleshooting inconsistent programs, identifying its complexities, and reporting findings to the management for resolution. They also update the systems' features to increase its operational productivity and maintain system recoveries. A junior technician must have excellent knowledge of the technology industry, as well as a strong command on programming language and system codes, especially on conducting system analysis and installing applications.

What does a service technician do?

Service technicians are assigned in the field to address the concerns of their clients. Service technicians are responsible for the installation, maintenance, or repair of different units or items related to their company's products or services. They should be familiar with their company's products so that they can properly install, maintain, or repair them. They conduct diagnostics and analysis to assess the condition of the unit they are servicing and properly address problems. They also do routine maintenance check-ups. Service technicians are expected to be trustworthy, have good analytical skills, and have good decision-making skills.

Junior technician vs service technician salary

Junior technicians and service technicians have different pay scales, as shown below.

Junior TechnicianService Technician
Average salary$39,417$40,379
Salary rangeBetween $26,000 And $57,000Between $28,000 And $57,000
Highest paying CityAlexandria, VARichmond, CA
Highest paying stateNew YorkHawaii
Best paying companyCitiIBM
Best paying industryTechnologyTechnology

Differences between junior technician and service technician education

There are a few differences between a junior technician and a service technician in terms of educational background:

Junior TechnicianService Technician
Most common degreeBachelor's Degree, 34%Associate Degree, 29%
Most common majorBusinessBusiness
Most common collegeStanford University-

Junior technician vs service technician demographics

Here are the differences between junior technicians' and service technicians' demographics:

Junior TechnicianService Technician
Average age4244
Gender ratioMale, 82.9% Female, 17.1%Male, 89.2% Female, 10.8%
Race ratioBlack or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4%Black or African American, 5.1% Unknown, 3.8% Hispanic or Latino, 15.8% Asian, 1.7% White, 72.8% American Indian and Alaska Native, 0.7%
LGBT Percentage11%1%

Differences between junior technician and service technician duties and responsibilities

Junior technician example responsibilities.

  • Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
  • frame relay, TCP/IP configuration with NOC or on site engineer.
  • Set up new user workstations, updating software when need i.e.
  • Perform remote or in person program installation and OS setting changes to programs specifications.
  • Escalate tickets when need to upper level techs, system admins, or analysts.
  • Diagnose and fix computer issues, ranging from viruses, bloatware, and OS issues.
  • Show more

Service technician example responsibilities.

  • Manage and perform the installation of HVAC equipment, air handlers, condensers, thermostats, ducts and piping.
  • Perform routine maintenance work on loaders, conveyors, trucks, and trailers.
  • Cable installation as a COMCAST subcontractor
  • Ensure ISO compliance and perform QC.
  • Service damaged smartphones, tablets, and peripherals.
  • Remove and launch boats from water using heavy equipment.
  • Show more

Junior technician vs service technician skills

Common junior technician skills
  • Customer Service, 19%
  • HVAC, 7%
  • Fall Protection, 7%
  • Technical Support, 7%
  • JR, 4%
  • Level II, 4%
Common service technician skills
  • Plumbing, 7%
  • Customer Service, 6%
  • Preventative Maintenance, 6%
  • Hand Tools, 6%
  • CDL, 6%
  • Patients, 6%

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