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The differences between lead associates and shift supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a lead associate and a shift supervisor. Additionally, a lead associate has an average salary of $54,903, which is higher than the $34,141 average annual salary of a shift supervisor.
The top three skills for a lead associate include PET, leadership and POS. The most important skills for a shift supervisor are cash handling, store operations, and store management.
| Lead Associate | Shift Supervisor | |
| Yearly salary | $54,903 | $34,141 |
| Hourly rate | $26.40 | $16.41 |
| Growth rate | - | 10% |
| Number of jobs | 188,353 | 282,079 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 40% |
| Average age | 43 | 43 |
| Years of experience | 6 | 6 |
The duties of a lead associate depend on one's line of work or industry of employment. In a retail setting, their responsibilities revolve around performing research and analysis to identify new business opportunities, devising strategies to optimize sales, and reaching out to clients through calls and correspondence. A lead associate may offer products and services to potential clients, answer inquiries, conduct demonstrations, process payments, arrange billing plans, and perform follow-up calls. Furthermore, they may also handle issues and concerns, resolving them in adherence to the company's policies and regulations.
Shift supervisors are responsible for the employees assigned to the shift that they are handling. Shift supervisors ensure that the employees who were expected to report to work at the specific shift came in. They also ensure that the employees are doing their jobs while at work. Shift supervisors are expected to ensure that employees are really working during working hours and properly delegate work. Shift supervisors ensure that the employees are productive and efficient in their jobs. They are expected to provide coaching and guidance so that the employees will be able to reach the goals assigned to the work team.
Lead associates and shift supervisors have different pay scales, as shown below.
| Lead Associate | Shift Supervisor | |
| Average salary | $54,903 | $34,141 |
| Salary range | Between $25,000 And $117,000 | Between $26,000 And $44,000 |
| Highest paying City | Boston, MA | San Jose, CA |
| Highest paying state | Rhode Island | Hawaii |
| Best paying company | McKinsey & Company Inc | AbbVie |
| Best paying industry | - | Manufacturing |
There are a few differences between a lead associate and a shift supervisor in terms of educational background:
| Lead Associate | Shift Supervisor | |
| Most common degree | Bachelor's Degree, 45% | Bachelor's Degree, 40% |
| Most common major | Business | Business |
| Most common college | SUNY College of Technology at Delhi | SUNY College of Technology at Delhi |
Here are the differences between lead associates' and shift supervisors' demographics:
| Lead Associate | Shift Supervisor | |
| Average age | 43 | 43 |
| Gender ratio | Male, 44.8% Female, 55.2% | Male, 49.1% Female, 50.9% |
| Race ratio | Black or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.6% Asian, 6.9% White, 61.9% American Indian and Alaska Native, 0.7% | Black or African American, 8.9% Unknown, 4.7% Hispanic or Latino, 17.2% Asian, 6.9% White, 61.7% American Indian and Alaska Native, 0.7% |
| LGBT Percentage | 9% | 9% |