Post job

Lead associate vs shift supervisor

The differences between lead associates and shift supervisors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a lead associate and a shift supervisor. Additionally, a lead associate has an average salary of $54,903, which is higher than the $34,141 average annual salary of a shift supervisor.

The top three skills for a lead associate include PET, leadership and POS. The most important skills for a shift supervisor are cash handling, store operations, and store management.

Lead associate vs shift supervisor overview

Lead AssociateShift Supervisor
Yearly salary$54,903$34,141
Hourly rate$26.40$16.41
Growth rate-10%
Number of jobs188,353282,079
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 40%
Average age4343
Years of experience66

What does a lead associate do?

The duties of a lead associate depend on one's line of work or industry of employment. In a retail setting, their responsibilities revolve around performing research and analysis to identify new business opportunities, devising strategies to optimize sales, and reaching out to clients through calls and correspondence. A lead associate may offer products and services to potential clients, answer inquiries, conduct demonstrations, process payments, arrange billing plans, and perform follow-up calls. Furthermore, they may also handle issues and concerns, resolving them in adherence to the company's policies and regulations.

What does a shift supervisor do?

Shift supervisors are responsible for the employees assigned to the shift that they are handling. Shift supervisors ensure that the employees who were expected to report to work at the specific shift came in. They also ensure that the employees are doing their jobs while at work. Shift supervisors are expected to ensure that employees are really working during working hours and properly delegate work. Shift supervisors ensure that the employees are productive and efficient in their jobs. They are expected to provide coaching and guidance so that the employees will be able to reach the goals assigned to the work team.

Lead associate vs shift supervisor salary

Lead associates and shift supervisors have different pay scales, as shown below.

Lead AssociateShift Supervisor
Average salary$54,903$34,141
Salary rangeBetween $25,000 And $117,000Between $26,000 And $44,000
Highest paying CityBoston, MASan Jose, CA
Highest paying stateRhode IslandHawaii
Best paying companyMcKinsey & Company IncAbbVie
Best paying industry-Manufacturing

Differences between lead associate and shift supervisor education

There are a few differences between a lead associate and a shift supervisor in terms of educational background:

Lead AssociateShift Supervisor
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 40%
Most common majorBusinessBusiness
Most common collegeSUNY College of Technology at DelhiSUNY College of Technology at Delhi

Lead associate vs shift supervisor demographics

Here are the differences between lead associates' and shift supervisors' demographics:

Lead AssociateShift Supervisor
Average age4343
Gender ratioMale, 44.8% Female, 55.2%Male, 49.1% Female, 50.9%
Race ratioBlack or African American, 8.4% Unknown, 4.6% Hispanic or Latino, 17.6% Asian, 6.9% White, 61.9% American Indian and Alaska Native, 0.7%Black or African American, 8.9% Unknown, 4.7% Hispanic or Latino, 17.2% Asian, 6.9% White, 61.7% American Indian and Alaska Native, 0.7%
LGBT Percentage9%9%

Differences between lead associate and shift supervisor duties and responsibilities

Lead associate example responsibilities.

  • Lead the review and overhaul of the QA and configuration management processes for the IPPS-A program.
  • Manage and care for all pets including: pet counts, medicating, cleaning, and selling.
  • Administer SharePoint server to include managing users and group on site to control large scale enterprise projects.
  • Manage and delegate over lumber-building materials department including millwork department.
  • Communicate team challenges and support strategic project management plans during daily leadership meetings; disseminate strategies and information to the team.
  • Solve customer service and billing issues and troubleshoot equipment for customers.
  • Show more

Shift supervisor example responsibilities.

  • Content include math skills, how to manage a monthly budget, job searches, and managing a home.
  • Manage a team of energy consultants in daily production, SPH (sales per hr.
  • Evaluate daily job objectives and utilize knowledge of math, physics, and engineering to achieve the desired results.
  • Manage a part-time managerial shift supervisor position that require daily bookkeeping in POS system.
  • Prepare overall security plans and manage security operations of organization, including assignments, staffing and payroll.
  • Carry out administrative functions including tracking ordering and managing inventory, and support the manager in monitoring store security and cleanliness.
  • Show more

Lead associate vs shift supervisor skills

Common lead associate skills
  • PET, 31%
  • Leadership, 22%
  • POS, 8%
  • Cleanliness, 7%
  • Sales Floor, 7%
  • HR, 3%
Common shift supervisor skills
  • Cash Handling, 19%
  • Store Operations, 9%
  • Store Management, 9%
  • Loss Prevention, 7%
  • Food Products, 7%
  • Cash Flow, 5%