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Manager local vs client services manager

The differences between managers local and client services managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a manager local and a client services manager. Additionally, a manager local has an average salary of $99,142, which is higher than the $78,439 average annual salary of a client services manager.

The top three skills for a manager local include customer satisfaction, OSP and expense budget. The most important skills for a client services manager are customer service, client service, and account management.

Manager local vs client services manager overview

Manager LocalClient Services Manager
Yearly salary$99,142$78,439
Hourly rate$47.66$37.71
Growth rate6%6%
Number of jobs339,107319,909
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 72%
Average age4444
Years of experience66

What does a manager local do?

A manager local is in charge of overseeing the daily operations in a business or office, ensuring everything runs smoothly and efficiently. It is their duty to set the objectives and guidelines for the employees to follow, manage the budgets and schedules, supervise the workforce performance, and address issues and concerns, resolving them promptly and efficiently. They may also perform clerical tasks such as producing progress reports, answering calls and correspondence, and maintaining records of transactions. Furthermore, a manager local implements the company's policies and regulations, including its vision and mission.

What does a client services manager do?

A client services manager, also known as client relations manager, is an individual responsible for handling client queries and developing strategies to improve customer service. Client services managers supervise a team of customer service associates to ensure that they provide an exceptional client experience to their customers. To determine whether key performance indicators (KPIs) are achieved, client services managers create monthly and quarterly departmental reports to assess the areas for improvement. They are also required to attend and participate in marketing campaigns.

Manager local vs client services manager salary

Managers local and client services managers have different pay scales, as shown below.

Manager LocalClient Services Manager
Average salary$99,142$78,439
Salary rangeBetween $73,000 And $134,000Between $54,000 And $113,000
Highest paying CityWashington, DCWashington, DC
Highest paying stateAlaskaNew Jersey
Best paying companyMetaMcKinsey & Company Inc
Best paying industryFinanceTechnology

Differences between manager local and client services manager education

There are a few differences between a manager local and a client services manager in terms of educational background:

Manager LocalClient Services Manager
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 72%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Manager local vs client services manager demographics

Here are the differences between managers local' and client services managers' demographics:

Manager LocalClient Services Manager
Average age4444
Gender ratioMale, 65.7% Female, 34.3%Male, 39.3% Female, 60.7%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between manager local and client services manager duties and responsibilities

Manager local example responsibilities.

  • Train, develop and lead a team of sixteen facilities technicians in the installation and repair of Verizon FiOS.
  • Project manage the Maryland DSL extension initiative through facilities analysis and capacity management.
  • Create and manage departmental SharePoint sites, utilizing electronic tools to track productivity and increase efficiency.
  • Oversee payroll for 14 staff, design/deliver performance appraisals, and team with local union representatives to prevent and resolve grievances.
  • Prepare for QA and FDA audits in partnership with CRAs.
  • Capture a beautiful moment with each child as they visit with Santa.
  • Show more

Client services manager example responsibilities.

  • Manage ITSM projects implementing ITIL best practices at client sites.
  • Manage BPO financial performance on a monthly basis staying within budget.
  • Use of CRM software, to manage numerous schedules of complex sales processes.
  • Manage accounts for existing and new partners; enter account and community information into SalesForce.
  • Create, implement and manage channel partner programs for a leading provider of security cloud solutions.
  • Manage a $400K infrastructure and telephony upgrade project for the implementation of a department-wide VoIP system.
  • Show more

Manager local vs client services manager skills

Common manager local skills
  • Customer Satisfaction, 14%
  • OSP, 12%
  • Expense Budget, 10%
  • Safety Training, 10%
  • DSL, 7%
  • Broadband, 6%
Common client services manager skills
  • Customer Service, 15%
  • Client Service, 11%
  • Account Management, 6%
  • Client Facing, 5%
  • Project Management, 5%
  • Home Health, 4%

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