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Manager local vs operations support manager

The differences between managers local and operations support managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a manager local and an operations support manager. Additionally, a manager local has an average salary of $99,142, which is higher than the $79,730 average annual salary of an operations support manager.

The top three skills for a manager local include customer satisfaction, OSP and expense budget. The most important skills for an operations support manager are customer service, project management, and human resources.

Manager local vs operations support manager overview

Manager LocalOperations Support Manager
Yearly salary$99,142$79,730
Hourly rate$47.66$38.33
Growth rate6%6%
Number of jobs339,107376,894
Job satisfaction--
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 65%
Average age4444
Years of experience66

What does a manager local do?

A manager local is in charge of overseeing the daily operations in a business or office, ensuring everything runs smoothly and efficiently. It is their duty to set the objectives and guidelines for the employees to follow, manage the budgets and schedules, supervise the workforce performance, and address issues and concerns, resolving them promptly and efficiently. They may also perform clerical tasks such as producing progress reports, answering calls and correspondence, and maintaining records of transactions. Furthermore, a manager local implements the company's policies and regulations, including its vision and mission.

What does an operations support manager do?

Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.

Manager local vs operations support manager salary

Managers local and operations support managers have different pay scales, as shown below.

Manager LocalOperations Support Manager
Average salary$99,142$79,730
Salary rangeBetween $73,000 And $134,000Between $47,000 And $133,000
Highest paying CityWashington, DCSan Bruno, CA
Highest paying stateAlaskaCalifornia
Best paying companyMetaMeta
Best paying industryFinanceTechnology

Differences between manager local and operations support manager education

There are a few differences between a manager local and an operations support manager in terms of educational background:

Manager LocalOperations Support Manager
Most common degreeBachelor's Degree, 62%Bachelor's Degree, 65%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaUniversity of Pennsylvania

Manager local vs operations support manager demographics

Here are the differences between managers local' and operations support managers' demographics:

Manager LocalOperations Support Manager
Average age4444
Gender ratioMale, 65.7% Female, 34.3%Male, 64.8% Female, 35.2%
Race ratioBlack or African American, 6.1% Unknown, 4.3% Hispanic or Latino, 14.9% Asian, 6.3% White, 67.9% American Indian and Alaska Native, 0.5%Black or African American, 6.2% Unknown, 4.3% Hispanic or Latino, 15.1% Asian, 6.4% White, 67.5% American Indian and Alaska Native, 0.5%
LGBT Percentage10%10%

Differences between manager local and operations support manager duties and responsibilities

Manager local example responsibilities.

  • Train, develop and lead a team of sixteen facilities technicians in the installation and repair of Verizon FiOS.
  • Project manage the Maryland DSL extension initiative through facilities analysis and capacity management.
  • Create and manage departmental SharePoint sites, utilizing electronic tools to track productivity and increase efficiency.
  • Oversee payroll for 14 staff, design/deliver performance appraisals, and team with local union representatives to prevent and resolve grievances.
  • Prepare for QA and FDA audits in partnership with CRAs.
  • Capture a beautiful moment with each child as they visit with Santa.
  • Show more

Operations support manager example responsibilities.

  • Manage employees to ensure efficient sortation of packages through the facility, minimizing operational cost and maximizing operational quality.
  • Develop desktop images for PC's and laptops.
  • Exceed team goals and KPIs despite reduction in force, budget, and increase work load.
  • Develop and maintain work schedules, interview and hire personnel, and monitored/control payroll expenses.
  • Develop customer experience strategy and translate it into operative plans and KPIs for each operator.
  • Design and develop online employee database / biography system including ldap-base auto updating capabilities to enable user upload of custom data.
  • Show more

Manager local vs operations support manager skills

Common manager local skills
  • Customer Satisfaction, 14%
  • OSP, 12%
  • Expense Budget, 10%
  • Safety Training, 10%
  • DSL, 7%
  • Broadband, 6%
Common operations support manager skills
  • Customer Service, 15%
  • Project Management, 6%
  • Human Resources, 6%
  • Professional Development, 5%
  • Support Operations, 4%
  • Process Improvement, 4%

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