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Manager, programming support vs service program manager

The differences between managers, programming support and service program managers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a manager, programming support, becoming a service program manager takes usually requires 4-6 years. Additionally, a service program manager has an average salary of $78,256, which is higher than the $66,189 average annual salary of a manager, programming support.

The top three skills for a manager, programming support include customer service, program management and veterans. The most important skills for a service program manager are project management, program management, and veterans.

Manager, programming support vs service program manager overview

Manager, Programming SupportService Program Manager
Yearly salary$66,189$78,256
Hourly rate$31.82$37.62
Growth rate12%12%
Number of jobs67,072116,114
Job satisfaction--
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 66%
Average age4345
Years of experience126

What does a manager, programming support do?

Programming Support Managers are responsible for supervising the operations of programs led by an organization. Their duties include developing a program strategy, determining business requirements, implementing a project plan, procuring resources, and communicating roles, responsibilities, and objectives clearly. They are responsible for liaising with cross departments in achieving deliverables, contribute to process improvement solutions, and perform tradeoffs to achieve time-to-market optimizations. Programming Support Managers also track progress delivery, set key performance metrics, and administer change strategies.

What does a service program manager do?

Service program managers serve as coordinators for the projects or services offered by organizations. The managers oversee and organize their activities, making sure that program goals are in alignment with corporate objectives. It is their job to establish promotional materials for the programs and manage their logistics. They handle several customer insights programs and create determination and targeting of prospective subscription sales opportunities. They need to develop skills in project management, customer service, marketing skills, and strong communication skills.

Manager, programming support vs service program manager salary

Managers, programming support and service program managers have different pay scales, as shown below.

Manager, Programming SupportService Program Manager
Average salary$66,189$78,256
Salary rangeBetween $37,000 And $117,000Between $50,000 And $121,000
Highest paying CitySanta Clara, CAWashington, DC
Highest paying stateNew HampshireNew Jersey
Best paying companyVenableMeta
Best paying industry-Technology

Differences between manager, programming support and service program manager education

There are a few differences between a manager, programming support and a service program manager in terms of educational background:

Manager, Programming SupportService Program Manager
Most common degreeBachelor's Degree, 65%Bachelor's Degree, 66%
Most common majorBusinessBusiness
Most common collegeNorthwestern UniversityUniversity of Pennsylvania

Manager, programming support vs service program manager demographics

Here are the differences between managers, programming support' and service program managers' demographics:

Manager, Programming SupportService Program Manager
Average age4345
Gender ratioMale, 48.9% Female, 51.1%Male, 47.3% Female, 52.7%
Race ratioBlack or African American, 12.3% Unknown, 5.2% Hispanic or Latino, 17.4% Asian, 7.5% White, 55.5% American Indian and Alaska Native, 2.2%Black or African American, 11.7% Unknown, 5.4% Hispanic or Latino, 14.6% Asian, 5.2% White, 62.3% American Indian and Alaska Native, 0.9%
LGBT Percentage11%14%

Differences between manager, programming support and service program manager duties and responsibilities

Manager, programming support example responsibilities.

  • Manage and administer SharePoint site collection for a division of committees with a wide range of transit disciplines.
  • Manage programs for profit/nonprofit healthcare organizations and IDNs.
  • Plan, coordinate and execute events including the planning and execution of logistics and operations.
  • Conduct process mapping in order to seamlessly integrate the processes of all military branches and ensure compliance with all DoD regulations.
  • Document and present policy adjustment recommendations to executive oversight groups.
  • Conduct training and continuing education sessions with the Medicaid eligibility team.
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Service program manager example responsibilities.

  • Review SLA requirements, conduct pre-contract and/or on-boarding process review, and manage recruitment/hiring of PM/SME staff for multiple HRO towers.
  • Manage logistics and support multiple events and programs simultaneously.
  • Initiate and manage a volunteer corps which reduce payroll significantly.
  • Manage program coordinators processing development of customer supply art files and instruction, reducing production errors.
  • Lead the introduction and upgrade of wireless infrastructure at remote locations to ensure adherence with internal and international wireless standards.
  • Develop and maintain an active social media presence on facebook and youtube.
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Manager, programming support vs service program manager skills

Common manager, programming support skills
  • Customer Service, 16%
  • Program Management, 11%
  • Veterans, 10%
  • Project Management, 9%
  • Technical Support, 9%
  • Oversight, 9%
Common service program manager skills
  • Project Management, 10%
  • Program Management, 8%
  • Veterans, 7%
  • Customer Service, 6%
  • Oversight, 5%
  • Patients, 4%

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