Managing director jobs in Memphis, TN - 111 jobs

FLSA: Exempt JOB TITLE: Chief Operations Officer (COO) DEPARTMENT: Executive REPORTS TO: CEO JOB FUNCTION: Under the direction of the Chief Executive Officer (CEO), the Chief Operations Officer (COO) provides executive leadership and strategic oversight for all operational divisions of the Memphis Area Transit Authority (MATA). The COO is responsible for ensuring safe, reliable, efficient, and customer-focused service delivery across all transit modes, including fixed route, paratransit, maintenance, and facilities. This role oversees operational planning, performance management, and compliance with FTA, TDOT, and federal transit standards while fostering a culture of accountability, safety, and continuous improvement. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides executive leadership, direction, and coordination for all MATA transit operations, including Fixed Route, Paratransit (MATAplus), Maintenance, Facilities, and Safety and Security divisions. Implements operational strategies that enhance efficiency, service reliability, and overall customer satisfaction while aligning with MATA's mission and strategic plan. Develops, monitors, and evaluates key performance indicators (KPIs) to track operational success, service quality, and ridership growth. Ensures compliance with all FTA, DOT, TDOT, and OSHA regulations governing public transportation operations and safety standards. Leads and directs senior operational managers in setting goals, resolving service delivery challenges, and implementing performance improvement initiatives. Oversees the development and management of operating budgets for assigned departments, ensuring fiscal accountability and cost-effective service delivery. Coordinates with Human Resources and Labor Relations to manage staffing, labor agreements, and employee relations across operational units. Directs system safety, security, and emergency preparedness activities to ensure full regulatory compliance and operational readiness. Provides executive-level oversight for capital projects related to operations, maintenance, and facility upgrades. Implements innovative operational technologies and systems to improve service performance and efficiency. Promotes collaboration and communication among departments to strengthen operational alignment and support organizational goals. Represents MATA at public meetings, community events, and professional transportation forums as needed. Prepares and presents operational reports, updates, and strategic recommendations to the CEO and Board of Commissioners. Fosters a work environment that encourages employee engagement, development, and accountability. Performs other related duties as assigned to support the mission and strategic objectives of MATA. MINIMUM QUALIFICATIONS:Education: Bachelor's degree in Public Administration, Business Administration, Transportation Management, or a related field is required. A master's degree is preferred. Experience and Skills: Minimum of fifteen (15) years of progressively responsible management experience in public transit or transportation operations, including at least seven (7) years in executive leadership. Strong knowledge of FTA, TDOT, and federal compliance requirements governing public transportation systems. Proven ability to lead large, complex teams and oversee multimodal transit operations. Demonstrated experience managing operational budgets, service performance, and efficiency improvement programs. Excellent leadership, communication, and decision-making skills with the ability to build consensus and foster organizational collaboration. Proficiency in Microsoft Office Suite and operational reporting tools. Must comply with all MATA policies, including Drug and Alcohol Policy and Safety Protocols. WORK ENVIRONMENT:Work is performed primarily in an office environment with regular visits to operational facilities, maintenance shops, and field locations. The role may require exposure to various weather conditions, transit environments, and moderate noise levels. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.DISCLAIMER: The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. MATA reserves the right to modify, add, or remove duties as necessary to meet business needs.

Job Description VP of Corporate Operations, based in Memphis We are a professional cabinet solutions company that specializes in both residential and commercial cabinet services, offering everything from repairs and restoration to stunning new and custom cabinets. With decades of experience, we deliver exceptional craftsmanship and personalized service to homeowners and businesses alike. We are the go-to partner for homeowners, insurance adjusters, mitigators, remodelers, builders, cabinet retailers and manufacturers. With both corporate and franchises, we have locations in Arizona, California, Colorado, Illinois, Michigan, Nevada, Tennessee and Texas, so far and growing FAST. About the role: The VP of Corp Operations role with responsibilities for the corporate branches is multifaceted. This role requires a highly motivated and results-oriented individual with a proven track record of success in managing complex, multi-unit operations. The ideal candidate will possess strong sales leadership skills coupled with an understanding of managing businesses with work-in-process backlog and project management components. Manufacturing, route-based customer service, and experience in any of the following industries is a plus: construction, disaster restoration, residential/facility services, or logistics/transportation. Key Focus Areas: 1. Branch Management & P&L Ownership: Oversee all aspects of branch operations: This includes daily operations, ensuring smooth workflow, and addressing any operational challenges. Drive profitability at each branch: Analyze P&L statements, identify cost-saving opportunities, and implement strategies to improve margins. Monitor key performance indicators (KPIs) like revenue per employee, customer acquisition cost, and customer lifetime value. Manage production, including facilities work-in-process and route-based customer facing field teams. Develop and execute branch budgets: Work with branch managers to create and manage budgets, ensuring they align with overall company financial goals. 2. Sales Leadership: Lead and mentor branch estimating and sales teams: Motivate and coach estimator and sales representatives to achieve individual and team sales targets. Develop, implement, and manage effective sales strategies: This includes sales training programs, lead generation initiatives, and customer relationship management (CRM) systems. Analyze sales data and identify areas for improvement: Track key sales metrics, identify trends, and adjust sales strategies accordingly. 3. Human Resources Management: Oversee all HR functions at each branch level: This includes recruitment, onboarding, training, performance management, compensation and benefits, and employee relations. Ensure compliance with all relevant labor laws and regulations. Foster a positive and productive work environment. 4. Growth & Strategy Development: Develop and execute strategies for branch growth: Identify and pursue new market opportunities within existing territories. Explore potential for new service offerings at the branch level. 5. Strategic Planning & Analysis: Conduct market research and competitive analysis: Stay abreast of industry trends, competitor activities, and market demands. Develop and implement long-term strategic plans for branch operations. Analyze data and prepare reports for senior management on branch performance and overall business trends. Key Skills & Competencies: Strong leadership and management skills: Ability to lead, motivate, and mentor high-performing teams. Proven P&L ownership and financial acumen: Ability to analyze financial data, manage budgets, and drive profitability. Sales and business development expertise: Proven track record of success in sales and business development roles. Strategic planning and execution skills: Ability to develop and implement effective strategic plans. Human resources management expertise: Knowledge of labor laws, HR best practices, and employee relations. Excellent communication and interpersonal skills: Ability to effectively communicate with all levels of the organization. Data analysis and problem-solving skills: Ability to analyze data, identify trends, and develop solutions to operational challenges. Challenges: Balancing profitability with growth: Finding the right balance between maximizing profits at existing branches and investing in future growth. Managing multiple locations and teams: Ensuring consistent performance and addressing the unique challenges of each branch. Adapting to changing market dynamics: Staying ahead of the curve in a competitive and evolving disaster restoration landscape. Building and maintaining a strong and engaged workforce. #LI-MM1 #LI-Onsite

At ALSAC you do more than make a living; you make a difference. We like people who are different…because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children. Job Description Join a mission that matters. At St. Jude, every campaign we create helps save lives. We're seeking a visionary and strategic leader to shape the future of our creative strategy discipline. As Director, Creative Strategy, you will define the strategic foundation for all creative campaigns, ensuring they resonate emotionally, align with brand goals, and advance the lifesaving mission of St. Jude. Why This Role Matters This is not just another strategy role-it's an opportunity to influence how millions connect with one of the world's most trusted nonprofit brands. You'll lead a talented team, collaborate with award-winning creatives, and set the tone for purpose-driven storytelling that inspires action. What You'll Do Strategic Leadership Champion and evolve the creative strategy discipline across the organization. Translate brand objectives, audience insights, and cultural trends into powerful creative briefs that spark big ideas. Partner with senior creative leaders to maintain strategic integrity throughout the creative process. Team Leadership Lead and mentor a team of strategists, fostering growth, collaboration, and innovation. Set clear goals, establish workflows, and create feedback loops that drive excellence. Cross-Functional Partnership Collaborate with Brand Strategy, Integrated Marketing, Audience Planning, Insights, and Creative teams to ensure alignment. Serve as a trusted advisor to campaign leads, guiding projects from concept through execution. Creative Briefing & Development Own the development of high-impact creative briefs rooted in data, audience understanding, and brand purpose. Inspire creative teams with insights that lead to breakthrough ideas. Innovation & Thought Leadership Stay ahead of cultural, creative, and media trends to inform strategy. Advocate for new tools, approaches, and methodologies that elevate strategic thinking and creative output. Job Requirements: 10-12 years of experience in creative strategy, brand strategy, or related roles within advertising, marketing, or nonprofit sectors. Proven success leading integrated campaigns across digital, social, video, and experiential platforms. Strong leadership and team management skills. Exceptional communication, storytelling, and presentation abilities. Deep understanding of audience segmentation, consumer behavior, and cultural insights. Passion for purpose-driven work and the mission of St. Jude. Preferred Experience Background in advertising agencies, nonprofit, healthcare, or cause-related marketing. Familiarity with in-house creative team dynamics. Expertise in both brand and creative marketing strategy. This position will be based at our national executive office in Memphis, TN and eligible for hybrid working schedule. #LI-TM1 Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only. We're dedicated to ensuring children and their families have every opportunity to enjoy life's special moments. We're also committed to giving our staff excellent benefits so they can do the same. Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans) 401K Retirement Plan with 7% Employer Contribution Exceptional Paid Time Off Maternity / Paternity Leave Infertility Treatment Program Adoption Assistance Education Assistance Enterprise Learning and Development And more ALSAC is an equal employment opportunity employer. ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status. No Search Firms: ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.

At ALSAC you do more than make a living; you make a difference. We like people who are different…because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children. Job Description The Director of TV Strategy & Performance is a strategic leader responsible for driving the planning, activation, optimization, and measurement of all television efforts-including Linear TV, Connected TV (CTV), and Over-the-Top (OTT) platforms. This role is pivotal in delivering data-driven performance, rigorous testing, and seamless execution in collaboration with internal teams and external agencies. You will lead a high-performing team focused on channel strategy, activation, experimentation, and performance management, ensuring investments deliver measurable impact on fundraising and brand goals. Key Responsibilities 1. Channel Strategy & Planning * Develop and lead comprehensive TV strategies aligned with campaign objectives and audience insights. * Translate performance data into compelling narratives that inform executive decision-making and guide cross-functional teams. * Identify strategic opportunities, business risks, and optimization levers across the media funnel. * 2. Activation Oversight * Oversee execution of TV buys across Linear, CTV, and OTT platforms, ensuring quality, compliance, and speed-to-market. * Implement and evolve best practices in bidding, budget management, ad operations, and reporting. 3. Performance Management * Monitor and optimize campaign performance using attribution models, lift studies, and third-party measurement tools. * Define and manage KPIs and investment scenarios aligned with strategic objectives. 4. Experimentation & Innovation * Design and lead testing roadmaps to evaluate creative, audience targeting, and media placements. * Foster a culture of curiosity and continuous learning, encouraging teams to explore performance drivers from multiple perspectives. 5. Cross-Functional Collaboration * Partner with analytics, creative, and audience strategy teams to ensure efforts align with broader organizational goals. 6. Vendor & Agency Management * Lead relationships with buying agencies, measurement partners, and platform vendors to ensure strategic alignment and executional excellence. 7. Team Leadership * Build, mentor, and inspire a high-performing team across strategy, activation, experimentation, and performance. * Promote growth in TV practices through technology adoption, learning agendas, thought leadership, and ongoing training. Qualifications & Experience * Bachelor's degree in business administration, Finance, Mathematics, Marketing, or a related analytical field. * 8+ years of experience in TV planning and buying, including Linear TV and CTV. * Proven leadership in managing internal teams and external agencies across DRTV, Brand TV, and CTV. * Deep expertise in programmatic CTV executions, including private marketplaces, bidding strategies, and audience development. * Strong understanding of TV measurement tools (e.g., iSpot, VideoAmp, Nielsen). * Experience with media mix modeling and attribution in multi-channel environments. * Exceptional storytelling and analytical skills with the ability to synthesize complex data into actionable insights. #LI-TM1 Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only. We're dedicated to ensuring children and their families have every opportunity to enjoy life's special moments. We're also committed to giving our staff excellent benefits so they can do the same. * Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans) * 401K Retirement Plan with 7% Employer Contribution * Exceptional Paid Time Off * Maternity / Paternity Leave * Infertility Treatment Program * Adoption Assistance * Education Assistance * Enterprise Learning and Development * And more ALSAC is an equal employment opportunity employer. ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status. No Search Firms: ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.

About Us: Freedom Preparatory Academy Charter Schools (******************** is a network of PreK-12 free public charter schools serving students in Memphis, TN, and Birmingham, AL. Our mission is to prepare all students in grades PreK-12 to excel in college and in life. Since our founding in 2009, we have grown from a class of 96 sixth grade students to now serving over 1950 students across multiple campuses. In 2024, we expanded into Birmingham, AL, starting with grades K-1, with plans to grow to a K-5 campus. At Freedom Prep, we are committed to transforming education for students across the South, ensuring they have access to high-quality educational opportunities that empower them to thrive. Over the past 15 years, our students have consistently exceeded both local and state averages in math and have surpassed local benchmarks in English Language Arts on state assessments. Our mission is guided by three core beliefs: every child deserves the right to a high-quality public education, character development is essential to student success, and exposure to diverse opportunities builds the confidence and skills needed to excel in college and in life. At Freedom Prep, we cultivate a structured, academically rigorous environment that fosters excellence in core subjects, promotes advanced academic skills, and encourages students to embody the core values of Respect, Responsibility, Integrity, Excellence, and Community. Please Read! Initial Application Deadline: Midnight CST on November 9, 2025. Email your resume and cover letter to K12 Search Group to be considered for this position at *********************** with the subject line of “Freedom Prep CEO”. Opportunity With the upcoming transition of Freedom Prep's founder and current Chief Executive Officer (CEO), Roblin Webb, the National Board of Directors seeks a strategic, visionary, experienced, and inspirational leader who will build on FPA's history and legacy and lead the organization into its next chapter. The CEO will work closely with the Board, staff, families, students, and the communities FPA serves to ensure the network is successful in achieving its mission and vision. The CEO will enter Freedom Prep with the opportunity to build on its outstanding foundations, deepen its impact, elevate the quality of the organization in Tennessee and Alabama, and develop the infrastructure, systems, and resources to support future growth across the South. The CEO will work closely with the school community and the Board to refine and implement a multi-year strategic plan, manage organizational resources, and lead Freedom Prep to achieve ambitious student outcomes. The CEO will articulate and define a compelling vision for Freedom Prep's future, as the organization continues to transform education for students across the South. The CEO will also ensure that all community members and stakeholders are invested in this vision and work in close partnership to achieve it. The ideal candidate is a strong culture builder, communicator, coach, community advocate, active listener, and will maintain a high standard of excellence for the organization. The CEO reports to the National Board of Directors and directly manages the executive leadership team, including the Chief People Officer, Chief Academic Officer, Chief Financial Officer, Chief of Staff, the Executive Directors of the Tennessee and Alabama regions, and an Executive Assistant. The CEO of Freedom Prep will focus on the following key priorities: ● Achieving organizational and financial stability, including meeting ambitious fundraising goals; ● Building trusting relationships with key stakeholders and deeply understanding FPA's organizational history and program model; ● Maintaining a cohesive culture that retains and develops high-performing leaders, teachers, and staff; ● Continuing to improve academic outcomes for FPA students in Tennessee and Alabama; ● Clarifying the path forward and building the internal conditions to support FPA's growth across the South. Responsibilities Strategic Leadership ● Refine and implement a multi-year strategic vision and plan for the network in alignment with the Board, that strengthens the organization and outcomes for students and families; ● Ensure accountability by setting clear academic, operational, talent, advancement, and financial goals and priorities aligned with the strategic plan; ● Drive continuous improvement efforts, ensuring high-quality educational outcomes for students and families FPA serves; ● Build the staff, systems, and infrastructure necessary for scale and complexity as Freedom Prep potentially expands to new regions in the South; ● Further define the organization's growth strategy, balancing the delivery of a quality program in current regions with opportunities in new states/regions to ensure that FPA continues to transform education for students and families across the South. Organizational Culture and Team Management ● Develop, coach, support, and retain a high-performing leadership team and manage them towards ambitious goals; ● Continue to clarify the national and regional model and organizational structure, including team and individual roles and responsibilities; ● Foster a positive, cohesive, and collaborative organizational culture that reflects core Freedom Prep values while maintaining responsiveness to local communities; ensure equal access to educational opportunities for all FPA students; ● Provide leadership and professional development opportunities to staff, contributing to an environment that emphasizes learning and growth, and retains top talent. External Partnership, Engagement, and Sustainability ● Externally champion the mission, goals, and values of Freedom Prep, including speaking publicly, and communicating widely about the accomplishments of the organization; ● Create and execute strategies to increase student enrollment and improve school facilities; ● Ensure that Freedom Prep has a viable and sustainable short and long-term financial plan; steward the organizational budget of approximately $37 MM; ● Lead fundraising efforts to meet ambitious annual development goals (approximately $4 MM) by identifying, cultivating, and soliciting public, individual, and foundation sources of giving; ensure that schools/regions are maximizing all public revenue sources; ● Build and expand community partnerships, including with key local leaders, government officials, philanthropic organizations, and community-based organizations to enhance the network's programs and resources; ● Interact regularly with charter authorizers and ensure compliance with all laws, regulations, and charter requirements for FPA schools. Partnership with the Board of Directors ● Continue to develop an engaged and active Board in close partnership with the Board Chair; ● Continue to clarify the roles, responsibilities, and governance structures of the regional and national boards; ● Update and strategize with the Board of Directors regularly regarding the academic state of the network, policy review, board directives, and fiscal matters; ● Continue to recruit new board members and ensure board members bring different perspectives, experiences, community ties, and areas of expertise to bear in their roles; ● Receive and incorporate board feedback on performance annually; ● Partner with the board on fundraising and capital campaign efforts. Qualifications The ideal CEO candidate will bring the following experiences, knowledge, skills, and mindset/values: Required Experience, Knowledge, and Skills ● At least 10 years of professional leadership experience with increasing responsibility, including successful management of a complex educational organization, school network, or non-profit organization with ambitious goals; ● Experience successfully building, managing, developing, and supporting high-performing leadership teams; ● Experience leading, investing, and motivating stakeholders in a shared vision for an organization, and defining strategies to operationalize that vision; ● Ability to create a strategic plan with clear metrics for success, and lead a team to execute the plan; ● Strong financial management skills and acumen; ● Excellent problem-solving and decision-making skills; ● Executive presence, political savvy, and superior relationship management and communications skills; the ability to engage, inspire, and energize a variety of stakeholders; ● Experience creating, improving, and scaling organizational systems and infrastructure; ● Demonstrated ability to foster a positive work environment defined by a culture of collaboration, high expectations, accountability, and continuous improvement; ● Proven ability to lead an organization through a period of change/transition while providing stability; ● Experience building and stewarding external partnerships and serving as the external face of an organization; ● A bachelor's degree from an accredited, four-year university. Preferred Experience, Knowledge, and Skills ● Experience teaching and leading at a high-performing charter or district elementary, middle, and/or high school with a student population similar to the communities FPA serves; ● Proven fundraising/development experience; ● Demonstrated ability to successfully manage a large organizational budget equal to or greater than $10 MM; ● Connection to and/or understanding of the educational landscape in the South; ● Experience successfully working with (ideally reporting to) boards; ● Knowledge of charter school laws, regulations, and compliance requirements; ● An advanced degree in Education or a related field. Mindsets and Values ● Alignment with the mission and vision of Freedom Prep and an appreciation for the organization's history and legacy in the South; ● Belief in the importance of engaging with and investing in students, families, and the communities Freedom Prep serves; ● A deep-seated commitment to leading with authenticity, integrity, and transparency; ● Future-oriented; promotes innovation to continue to improve supports and programs for the students and families Freedom Prep serves; ● Evidence of well-developed emotional intelligence, humility, growth mindset, and receptiveness to feedback. Please Read! Initial Application Deadline: Midnight CST on November 9, 2025. Email your resume and cover letter to K12 Search Group to be considered for this position at *********************** with the subject line of “Freedom Prep CEO”. Compensation and Application The salary range for the CEO role starts at $225,000 and is commensurate with experience. Freedom Prep offers a comprehensive benefits package and will offer relocation assistance to anyone relocating for the position. The CEO will also be eligible for an annual performance-based bonus (up to 10% of their annual salary) tied to specific organizational and academic outcomes, to be determined by the National Board. This position requires travel, including between Tennessee and Alabama, and beyond, to sustain Freedom Prep's operations, local and national partnerships, and for continued expansion efforts across the South. Freedom Prep understands that there are many paths to acquiring experience and that lived experience can provide important skills and abilities. Therefore, Freedom Prep welcomes candidates from non-traditional backgrounds for this role, including those who have demonstrated transferable skills to carry out the major duties outlined in this job description.We are excited that you are inspired or called to learn more about our mission, values, and potential opportunities. We'd encourage you to explore a few additional resources about us, the recent investment for what's possible, and why you should consider our community as a place for you to become a part of. We are one of the few networks that centers the whole person and their needs to thrive and support themselves and their families in the South. BENEFITS AND COMPENSATION: At Freedom Prep, we prioritize transparency in everything we do. We believe that open communication fosters trust and collaboration. As part of this commitment, we make our salary scales available online for you to view, ensuring clarity and fairness in our compensation practices. You can view our compensation scales on our website. Please click HERE to be redirected. Check out some of the unique and rare benefits here, including but not limited to: -Paying higher, scaffolded teacher salaries from Year 1 to retirement stage-Zero dollar monthly premium options, including holistic options such as chiropractic or acupuncture care (TN ONLY)-Focus on staff well-being and collective care through our Adult Social-Emotional Learning-Support in obtaining licensure OUR COMMITMENT: Freedom Preparatory Academy is actively seeking to build an experienced team of educators. We do not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin. We are an equal opportunity employer. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

SOC is currently looking for a Full Time, Director of Security Force Operations to join our team in Memphis, TN! This role is responsible for leading all aspects of the Xai Security Force in Memphis, ensuring operational readiness, fleet management, and adherence to training standards for mission-ready deployments. The position oversees Security Force operations, manages customer relationships, addresses procurement needs, and directs Operations Security for both Memphis and Mississippi site teams. Clear and consistent communication with client leadership, company senior leadership, and key stakeholders is essential. Success in this role is measured by operational excellence, compliance with client and regulatory requirements, and the delivery of a professional, well-trained program that consistently meets or exceeds expectations. As Director, Security Force Operations, here's the work you will do: * Provides oversight and leadership in all aspects of Xai program management; responsible for all contractual requirements and deliverables; acts as a primary FSI Senior Management point of contact to Xai for the performance of personnel assigned under the Xai contract. * Ensures that all necessary Contractor effort is planned, provided, and maintained to the standards required by the contract; oversees all aspects of planning, scheduling, organizing, managing and assessing performance of assigned leadership and personnel assigned under the contract. * Provides oversight and ensures contractual compliance in recruiting, vetting, training and assigning personnel; ensures that leadership is executing their responsibilities efficiently and effectively; oversees and ensures that performance of personnel meet operational and client standards. * Acts as a liaison between the Xai Memphis leadership and SOC Senior Leadership with regular communication relating to contract requirements, expectations, and client needs within, or outside, of the scope of work. This role is for you if you have these skills: * Leading and managing all aspects of the Security Force at all Memphis/Mississippi * Retain and recruit qualified candidates * Oversee all training aspects of the Security Force in Memphis/Mississippi * Maintain positives communications with Client and SOC Leadership And these qualifications: * High School Diploma required. * Minimum of 10 years' experience as a Protective Force Management, Training * Minimum of 10 years' Security experience within commerical or government In compliance with this state's pay transparency laws, the salary range for this role is $166,000 - $271,000. This is not a guarantee of compensation or salary, as final offer amount may vary based on factors including but not limited to experience and geographic location. (The specific programs and options available to an employee may vary depending on date of hire, schedule type, and the applicability of collective bargaining agreements). We care about our employees and it shows! Our staff receive a competitive salary and a comprehensive benefits package which includes medical/Rx, dental and vision coverage; life, AD&D and disability insurance; flexible spending accounts; 100% paid maternity leave for up to 12 weeks, parental leave, family leave, other paid time off; voluntary benefits and discount programs to meet our employees' individual needs including pet insurance for our furry family members! To ensure a safe work environment while meeting the physical demands of the job, you must be able to perform the following physical and mental tasks, with or without a reasonable accommodation: Visual acuity (e.g., needed to prepare and analyze data, to transcribe documents, to view a computer, to read, to inspect objects, to operate machinery Walking Manual Dexterity (e.g. picking, pinching, typing, or other working that uses fingers) Hearing Talking Capacity to think, concentrate and focus over long periods of time Ability to read/write complex documents in the English language Capacity to reason and make sound decisions Capacity to express thoughts orally Ability to regularly perform all job functions at company's office or work site SO WHAT ARE YOU WAITING FOR? APPLY NOW! TALENT ACQUISITION PARTNER - AUSTIN KINTNER

At First Horizon, the Managing Director - Transportation & Logistics a client management role focused on originating revenue generating opportunities across the sector. The successful candidate will be a self-starter, and work collaboratively with other existing team and product members across the organization. The candidate should have existing deep relationships with industry-leading management teams and have c-suite level access. The candidate should be credit savvy and be capable of leading deal teams, managing client relationships and contribute to the growth of the industry line of business. Prior transportation & logistics banking experience required. **Key Responsibilities Include** + Manage existing customers, cross-sell bank products and prospect for new customers + Ability to consistently originate new revenue generating opportunities, and new to the bank customers + Expand and manage existing client relationships and develop and deepen prospect network + Be the industry thought leader on sector trends, developments, risks, and opportunities + Work with underwriters to analyze the credit strengths and weaknesses of prospective borrowers and make loan decision, structure and pricing recommendations which are competitive with the marketplace and achieve an acceptable risk / return for the bank + Lead screening process for opportunities and lead deal execution teams + Builds and maintains a portfolio mix of targeted high value and high potential clients + Maintain a thorough knowledge of bank's lending policies and regulatory requirements + Provide mentoring and training to junior resources **Skills & Competencies** + Proven ability to originate and execute lead managed opportunities + Strong credit instincts and ability to negotiate loan agreements + Detail oriented with ability to multi-task + Strong written and verbal communication skills + Excels in team environment and works collaboratively + Organized, detail oriented, and problem solver + Flexibility and proven ability to diagnose and resolve issues + Exceptional quantitative skills and ability to lead and teach by example **About Us** First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at ********************* **Benefit Highlights** - Medical with wellness incentives, dental, and vision - HSA with company match - Maternity and parental leave - Tuition reimbursement - Mentor program - 401(k) with 6% match - More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits **Follow Us** Facebook X formerly Twitter LinkedIn Instagram YouTube Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

Directs, administers, and coordinates all operational functions for a designated geographic Market working in close collaboration with the ED/COO. Responsibilities include but are not limited to development of market strategies and business initiatives, network development and practice management for primary care and multi-specialty groups, participation in physician contracting activities/negotiation, mergers/acquisitions and physician relations. Works closely with BMMG leadership team, Baptist Market Leader and hospital administration within assigned market, physicians, and practice managers to ensure coordination/alignment with overall BMMG market strategy. Essential Functions: 1. Operationalizes strategic direction for a designated market to ensure goals and objectives are in alignment with market/corporate initiatives working with ED/COO, BMMG leadership team, Market leadership, and physician constituencies to maximize provider relationships and network development. 2. Develops, recommends, and implements the annual operating plans and programs necessary to meet strategic direction established by BMMG CEO, COO, and CFO. 3. Provides daily operational oversight for all facets of clinic business management to include but not limited to compliance, budgets, risk management, privacy and security, human resources, physician relations, and patient satisfaction. 4. Provides management oversight to direct reports to ensure adequate orientation, training and education, assess performance, respond and/or resolve issues and offer counsel or resources to successfully manage individual clinic sites. 5. Implements human resources policies/procedures, programs, and practices within each clinic setting working in collaboration with Corporate and BMMG Human Resources to ensure the implementation of programs which best meet the needs of both employees and management teams. Ensures legal compliance with all applicable regulatory agencies. 6. Facilitates and actively participates in mergers/acquisition activities and initiatives to expand BMMG operational services and capabilities within designated geographic market. 7. Implements work/system processes administering best practices within each physician clinic. Designs, in collaboration with ED/COO and CFO, financial goals and reporting systems evaluating utilization/standardization, resource needs, productivity measures, and skill mix to ensure both quality outcomes and cost efficiency. 8. Participates, when appropriate, in the negotiation, execution and implementation of physician/provider contracts and other affiliated business arrangements 9. Implements practice management strategies and/or services to identify appropriate business opportunities, to enhance business and/or physician partnerships/relationships, expand/retain market position, and to maximize service delivery in close coordination with practice management team as well as hospital operations. 10. Performs other accountabilities as assigned or directed. Qualifications: · Bachelor's Degree in Business Administration, Finance, Health Care Administration or related field. Master' degree preferred. · 5+ years progressive, out-come oriented management experience in a medium multi-specialty group practice with 3 years' experience in all aspects of practice management and operations, contracting, and medical staff relations. · Extensive knowledge of health care issues, trends, legal compliance and group practice management/network development models. · Ability to foster collaborative partnerships in the development, implementation and administration of service and program delivery. Physical Requirements: Work requires little or no physical effort. Lifting or performing other work requiring light physical exertion (up to 30 pounds) is intermittent (not a routine part of the job) and secondary to the job. Environmental Requirements: Work is performed under basically normal working condition as in a standard office environment.

Duties and Responsibilities Responsible and held accountable for the overall administration of the admissions and sales process, policies, and procedures at each of the schools. Establish and implement an enrollment process for each school to meet admission goals set by the management team. Assist in creating policies and procedures for hiring, licensing, and training admission personnel in all schools. Set and implement enrollment and sales goals for each Admissions/Sales Representative. Collaborate with VP of Student Finance and Corporate Training Staff to ensure effective coordination between admissions and student finance departments. Maintain adequate numbers of Admission personnel in each school, working with the management to select and hire qualified candidates. Staffing levels will be based on lead flow and admission budget objectives. All hires and terminations require VP of Operations pre-approval. Ensure all advertisements and promotional materials comply with regulations and are truthful, avoiding misleading or exaggerated claims about the institution, its personnel, courses, services, or graduate opportunities. This applies to verbal communication as well. Assist School Managers using weekly, monthly, and yearly production reports to motivate, counsel, and support Admission Representatives in maximizing their production. Hire, train, and manage sales personnel responsible for agency enrollments, software/hardware products, and other product lines outside of student admissions as assigned. Administer all established policies and procedures in cooperation with School Managers to maintain a safe and pleasant workplace. Maintain professionalism, rationality, and high ethical standards at all times. Submit all evaluations, forms, and required reports accurately and on time. Perform duties with honesty, objectivity, truthfulness, integrity, and confidentiality regarding company activities, applicant/student data, financial data, and accreditation/licensing-even after separation from the company. Perform other duties as assigned. Americans with Disabilities SpecificationsPhysical Demands Occasionally required to stand, walk, sit, use hands, reach, climb stairs, balance, stoop, kneel, crouch, crawl, talk, hear, taste, or smell. Must occasionally lift and/or move up to 25 pounds. Vision requirements include close, distance, color, peripheral vision, depth perception, and ability to adjust focus. Work Environment Exposure to prevailing weather conditions. Noise level is usually moderate. We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage. Roadmaster Drivers School is a Drug-Free Workplace. Successful completion of a company approved pre-employment drug screen is required of all candidates as part of the hiring process. Roadmaster Drivers School provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age. By clicking “Submit” you are expressly consenting to our Privacy Policy (available at *************************************** and to Werner Enterprises, Inc., its representatives, and affiliates (“Werner”) contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.

The Chief People Officer (CPO) is a key member of the Executive Leadership Team (C-Suite), reporting directly to the President & CEO. The CPO provides strategic leadership and organizational vision for all aspects of people strategy, talent development, workforce systems, culture, and employee experience across the YMCA of Memphis & the Mid-South. This position is responsible for creating and sustaining an exceptional employee experience that supports recruitment, retention, development, payroll, benefits, compliance, and employee relations. The CPO ensures that people strategy is fully aligned with the operational and business goals of every YMCA unit-including membership centers, centralized program areas, and community-based initiatives. The CPO champions a culture of collaboration, innovation, accountability, and respect, ensuring the YMCA of Memphis & the Mid-South remains an employer of choice across West Tennessee, North Mississippi, Eastern Arkansas, and expanding markets. Strategic Leadership Partner with the CEO and C-Suite to shape and execute a comprehensive People & Culture Strategy aligned with the YMCA's organizational strategic plan. Collaborate with executive and business unit leaders to ensure people priorities support operational success, revenue growth, and mission advancement. Serve as a senior advisor on organizational design, workforce planning, succession planning, leadership structure, and change management. Lead long-range workforce strategies that support the YMCA's continued growth across multiple states and service areas. Integrate people strategy with organizational KPIs to strengthen performance and accountability. Employee Experience, Culture & Employee Relations Champion an exceptional, mission-driven employee experience across the YMCA. Lead all employee relations functions, ensuring fair, consistent, transparent, and effective policies and practices. Build systems and processes for proactive conflict resolution, investigations, employee support, and culture reinforcement. Oversee initiatives that improve employee engagement, connection, retention, and organizational health. Promote a culture of collaboration, accountability, continuous improvement, and respect. Drive programs that enhance staff well-being, recognition, and organizational pride. Talent Management, Recruitment & Workforce Development Oversee talent acquisition and workforce development, ensuring the YMCA recruits and retains a skilled, diverse, mission-aligned workforce. Develop innovative recruitment strategies responsive to competitive labor markets. Ensure comprehensive onboarding, training, and orientation processes that prepare staff for long-term success. Lead the creation of leadership pathways, succession plans, and coaching programs to strengthen organizational capacity. Partner with business units to anticipate workforce needs and build proactive recruitment strategies. Retention, Growth & Performance Lead strategies that support retention of top talent through advancement pathways, mentorship, and development opportunities. Oversee the YMCA's performance management systems to ensure alignment between employee goals and organizational strategy. Create a high-performance environment grounded in teamwork, innovation, and accountability. Build leadership capacity at all levels through structured development programs and succession planning. Leads, implements, and manages the overall training and development for all employees and business units. People Operations, Payroll, Compensation & Compliance Build and implement systems for policies across all YMCA operations. Oversee payroll operations, ensuring accurate, timely, and compliant processing for all employees. Ensure compliance with federal, state, and local employment laws and YMCA policies. Oversee compensation, benefits, workforce analytics, and HRIS systems to ensure competitiveness, efficiency, and fiscal responsibility. Manages operational parts of technology platforms and reporting systems to measure the success of people and culture initiatives. Risk Management, Safety & Workforce Readiness Partner with the General Counsel and Director of Risk & Compliance to ensure a safe and compliant workplace across all departments. Ensure staff meet mandatory training requirements across the association Support investigations, corrective actions, and risk communication systems. Promote a culture of safety, preparedness, and comprehensive organizational responsibility. Innovation & Organizational Growth Lead innovation in HR systems, technologies, and practices to enhance workforce experience. Introduce tools, systems, and best practices that elevate service delivery and improve operational efficiency. Support strategic expansion by ensuring workforce structures align with current and future organizational needs. Use HR data and analytics to drive decision-making and continuous improvement. Other Responsibilities Build collaborative relationships with leaders across all departments. Represent the YMCA in community partnerships, workforce initiatives, and professional associations. Drive a people-centered culture that supports mission impact and organizational excellence. Perform all other duties as assigned by the President & CEO. ABOUT THE YMCA OF MEMPHIS & THE MID-SOUTH The YMCA of Memphis & the Mid-South is a high-impact, purpose-driven nonprofit transforming communities across West Tennessee, Eastern Arkansas, and North Mississippi, with strategic growth into Little Rock and the broader Mid-South. Guided by a bold vision for youth development, healthy living, and social responsibility, we deliver innovative programs that touch thousands of lives annually. This is a rare opportunity for a visionary leader to drive meaningful change, shape strategy, expand organizational impact, and create a lasting legacy in a thriving, forward-moving organization. Operational Scope & Impact Major Operational Business Units ? Membership & Program Centers ? Philanthropy & Mission Advancement ? USDA Child Nutrition Program ? Centralized Youth Development: Before & After School Care, Y-Achievers, Y-CAP, Teen Leadership & Engagement, Summer Camps ? Early Learning Centers ? Workforce Development & Community Support Initiatives Key Organizational Facts ? Annual Operating Budget: $70 million - projected to grow to $100 million in the near future ? Total Employees: Over 3,000 ? Total People Served Annually: More than 250,000 children, adults, and families Youth Development & Childcare Impact ? Before & After School Care: Serving over 8,000 children annually ? Before & After School Sites: 160 sites across multiple counties and school districts ? Early Learning Centers: 6 current centers, plus 1 new center under construction (opening 2027) Membership Centers & Growth ? Current Membership Centers: 12 operating centers ? New Center Opening: 1 new center opening in 2026 ? Centers Under Construction: 2 additional centers scheduled for completion and opening in 2027 USDA Child Nutrition Program ? Serves approximately 40,000 meals per week ? Over 1 million meals served annually ABOUT OUR REGION Memphis and the Mid-South offer an exceptional quality of life for leaders seeking purpose, community, and opportunity. One of America's most culturally significant and fastest-growing regions, Memphis blends affordability, authenticity, and impact like few places can. A City with Heart and Global Influence Known worldwide as the birthplace of blues, soul, and rock 'n' roll - and home to Graceland - Memphis offers unmatched cultural depth. From Beale Street to the National Civil Rights Museum, the city celebrates history, creativity, and innovation. Affordable, Livable, Connected Memphis is consistently ranked among the nation's most affordable metros, with low housing costs, short commute times, and a cost of living that lets families and professionals enjoy more of what matters - vibrant neighborhoods, great food, arts, and recreation. Community-Driven and Family-Friendly The Mid-South is warm, welcoming, and community-minded. Residents enjoy premier amenities such as Shelby Farms Park, the Memphis Zoo, the Memphis Grizzlies, world-famous barbecue, and abundant access to outdoor recreation. A Region on the Rise Major investments from Ford's BlueOval City, FedEx, St. Jude Children's Research Hospital, and others are fueling growth across healthcare, logistics, education, and innovation. The YMCA is deeply engaged in this momentum and expanding its reach across the region. A Place to Make a Real Difference For mission-driven leaders, Memphis offers the opportunity to create visible, lasting impact. Collaboration across government, business, and nonprofit sectors makes it a powerful place to innovate and lead change. Memphis is more than a city - it's a community driven by purpose, passion, and possibility. It's an ideal home for leaders ready to build, grow, and make a meaningful difference. Requirements Bachelor's degree in Human Resources, Organizational Development, Business Administration, or related. Minimum 5-10+ years of progressive leadership experience in HR, people strategy, or organizational development, including 3+ years at the executive level. Proven track record shaping culture, employee experience, relations, payroll, and engagement in complex organizations. Expertise in talent acquisition, retention, workforce planning, and leadership development. Strong knowledge of HR operations, compliance, and technology systems. Exceptional relationship-building, leadership, communication, and interpersonal skills. Proven ability to lead large teams, drive organizational change, and deliver measurable results. Strong alignment with the mission and values of the YMCA. Salary Description $200,000- $250,000

Join our Team as our new, and FIRST, Director of Operations! Who We Are Douglass & Runger, PLLC is a rapidly growing family law, probate, and estate planning firm - ranked as the 14th fastest growing law firm in the United States by Law Firm 500 - based in Bartlett, TN, a suburb of Memphis, TN. We pride ourselves on delivering compassionate, high-quality legal services to individuals as they are navigating life's most challenging moments. Our commitment to service has earned our firm the 2025 Quality Business Award for Best Estate Planning Lawyer in Bartlett and Bartlett's Best Family Law Attorneys. As we continue to grow, we are seeking a dynamic, result-driven Director of Operations to join our team and serve as a driving force for continued expansion and exceptional client service. This newly created role will report directly to the CEO and will play a critical role in developing the infrastructure needed to continue our firm's growth and success. The Director of Operations will oversee day-to-day operations, ensuring that systems, processes, and resources are optimized for efficiency, quality, and client satisfaction. The ideal candidate will bring a strong blend of leadership, operational excellence, and a deep understanding of the professional service industry's needs and challenges. Experience in the legal industry is not required. We value unique insight and strategy to expand on and complement our legal expertise, so if you are a driven, strategic operations leader who has a passion for service excellence within the broader professional services industry, we are looking for you! Why Join the Douglass & Runger Team? At Douglass & Runger, we are passionate about what we do, the service we provide and the clients we serve. We value our team, professional and personal growth, and an innovative culture that requires commitment to our core values, accountability, adaptability, integrity and synergy. We offer competitive compensation, with opportunities for bonuses tied to revenue growth, an environment that values and invests in its team, and quality employee benefits. Competitive Compensation: Offers competitive salary with bonuses based on revenue growth. Benefits: 401K with employer match, quality medical, vision, and dental insurance, unlimited PTO. Culture of Support: Join a collaborative, high-performing team that values accountability, growth, and work-life balance. Professional Development: Grow with us through direct access to our CEO, collaboration with a team of legal professionals, a full, fractional C-Suite for additional support, and enjoy opportunities for growth within Executive Leadership Team. Personal Development: We value both professional and personal development and offer opportunities for personal growth alongside continuous professional improvement. Work Environment: Thrive in a fast-paced, rewarding environment where your contributions directly impact the firm's success. Key Responsibilities Strategic Planning: Partner with firm leadership to help drive business strategy, including client acquisition and retention, marketing efforts, and long-term operational goals, in addition to implementation of measures to increase firm profitability. Create and set strategic goals that align with overall institutional objectives, focusing on operational efficiency, growth and profitability Collaborate with leadership on strategic planning, process improvements and operating excellence. Execute strategy by enacting objectives and operational tactics within areas of responsibility. Metrics & Reporting: Develop, track, and analyze key performance indicators (KPIs) for operational efficiency, client satisfaction, and employee performance. Use data-driven insights to support continuous improvement and organizational growth. Analyze trends and emerging needs among key team members to forecast future opportunities, while developing metrics to assess the implementation of strategic priorities. Oversee the daily functions of our non-legal professionals, managing the operational aspects of the firm, driving and advising best practice process improvement to maximize operational efficiency and productivity. Process Improvement: Identify and implement improvements to streamline firm operations and enhance client experience. This includes developing new policies, systems, and workflows. Apply Strategic Planning, Metrics & Reporting, and Process Improvement strategies to the optimization of the following interdisciplinary functions. Operational Leadership: Oversee the daily functions of our non-legal professionals, managing the operational aspects of the firm, driving and advising best practice process improvement to maximize operational efficiency and productivity. Human Resource Operations: Lead a team of in-house, non-attorney staff, and offshore contractors, ensuring that all team KPIs, operational goals and client service standards are consistently met. Manage an interdisciplinary team, while actively mentoring and developing team members with an emphasis on personal and professional growth, high-performance culture and positive morale. Develop and implement strategic processes to optimize efficiency in recruiting, hiring, onboarding, engagement, progressive discipline, performance evaluation, compensation planning, training and development, and productivity. Financial Oversight: Work closely with the firm's fractional C-suite, including finance and business consultants, to regularly manage budgets, forecasts, and financial performance, ensuring alignment of projects, strategic initiatives, and operational goals. Technology Integration: Ensure the firm is leveraging technology effectively to improve efficiency, data management, and service delivery. Oversee the use of case management, CRM systems, and other operational tools. Compliance & Risk Management: Maintain compliance with all ethical and legal standards, particularly regarding client confidentiality, legal billing practices, and employee management. * This list of responsibilities is not exhaustive and may vary based upon changing Company needs.* Qualifications & Experience Management experience in an operational or related role within the professional services industry. Demonstrable experience in operations leadership in a professional services organization generating over $20 million of gross revenues and handling annual budgets in excess of $10 million. Experience interpreting and utilizing financial reports to drive decision-making with respect to pricing of professional services and capacity analysis of staff. Demonstrable success in operational strategy, integration, and optimization in a law firm or similar professional services firm. Experience managing both in-house teams and remote or offshore contractors. Familiarity with technological management tools, CRM systems, and case management software. Knowledge, Skills and Abilities Strong leadership skills with the ability to inspire, motivate, and manage teams effectively driving efficiency and productivity. Collaborative skills, including but not limited to goal setting, team development, and conflict resolution. Proven skills in team leadership, compliance oversight, budgeting, and strategic execution. Exceptional organizational and project management abilities. Excellent change management skills working in a fast-paced, results-driven, and rapidly growing environment. Outstanding interpersonal and communication skills, both written and verbal. Ability to work collaboratively with legal professionals and support staff. Education & Certifications Bachelor's degree in Business Administration, Human Resources, Legal Studies, or a related field. Master's degree in Business Administration, or related field; or SHRM-CP/SHRM-SCP/SPHR/PHR required. Total Compensation Package Base Salary: $125,000-$150,000 per year (commensurate with experience). Bonus compensation based on year-over-year revenue growth. Relocation assistance, if applicable Benefits: UNLIMITED PTO Quality Medical, Dental, and Vision Insurance 401(k) with Employer Match Continued Education Opportunities Personal and Professional Growth Opportunities If you are a qualified candidate who is excited by the opportunity to join our team, apply today following the instructions below. We can't wait to meet you! How to Apply: Submit your resume and prepare a cover letter with no more than TWO paragraphs and a closing sentence. In the first paragraph, explain what you believe are the three most important qualities that a Director of Operations must possess to successfully guide a law firm from a gross revenue of $3 million a year to a gross revenue of $10 million a year in within three years. Provide a brief explanation of why each quality is essential to achieving this objective. In the second paragraph, explain why you are interested in this opportunity and how your experience makes you the ideal candidate to help a rapidly growing law firm expand its operations and increase its market share. The closing sentence must state: 'I have read the instructions contained in the job posting and have followed the instructions.' **Applications that do not follow these instructions will not be considered.** Note: The Director of Operations will not practice law but will play a significant role in the operational and business management aspects of the firm. This role supports attorneys in delivering exceptional legal services to clients while ensuring the firm runs efficiently and meets its business goals. *Douglass & Runger, PLLC is proud to be an equal opportunity employer that values diversity within our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability, genetic information, or other legally protected characteristics.*

OBJECTIVE: Works closely with the Mortgage Processing and Servicing Team to oversee daily operations of the mortgage department. Manage mortgage operations staff by: Coordinating overall workflow. Developing, documenting, and updating processes and procedures to maximize efficiencies. Ensuring appropriate training needs are met. Creating and/or providing access to tools, resources, and guidelines. Assisting with complex file issues and using these scenarios as learning opportunities. Ensure that the mortgage department delivers the highest quality service possible. Work with the mortgage management team to ensure compliance to mortgage regulations. Write and update QC, Underwriting, and other In-House Lending Policies. Serve as administrator for LOS and Servicing System. Program, test, and perform updates as necessary. Build, maintain, and monitor vendor relationships to ensure that service level agreements are met and communication is efficient. Research new products and services offered by vendors to the mortgage industry, including exploratory calls with the vendor and assessing cost vs. benefit. Write proposals for senior management recommending consideration of new vendors. Build, maintain, and monitor investor relationships to ensure that service level agreements are met and communication is efficient. Set up and administrate mortgage vendor websites, including integration with LOS. Build and maintain relationships with other credit union departments to build awareness and educate others on mortgage lending, as well as identify room for growth, efficiency, and improvement. Work with SVP of Mortgage Lending, Sales Manager, and Marketing to develop products and procedures to enhance the credit union's product mix and boost overall loan sales. Perform employee evaluations and monitor employees' progress. Hire and retain the best personnel available. Manage the incentive plan for mortgage operations staff. Collaborate with the mortgage management team to set goals and plan for staffing needs. Assist in developing a dynamic vision for the mortgage department that fits into the organizations short and long-term goals. Provide leadership and set an example for employees concerning manner, dress and professionalism. Commit to self-improvement via seminars, classes, and trade related readings. Perform other related duties as assigned by the Senior Vice President of Mortgage Lending. SKILL AND/OR QUALIFICATIONS: A Bachelor's degree in Business related field, preferably with related Master's Degree. Extensive experience will be considered in the place of formal education. An in-depth knowledge of mortgage lending and servicing. 3+ years of mortgage management experience. Proven experience in managing a full service mortgage department. PHYSICAL REQUIREMENTS: The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job: Must be able to sit, stand, walk, talk, see and hear for extended periods of time. The employee is frequently required to use hands to finger, handle, or feel objects, tools or controls. The ability to reach, move, lift or carry objects up to 10 lbs. Local travel is occasionally required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria necessary to successfully perform the job. First South Financial Federal Credit Union is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without regard to race, color, creed, religion, sex, national origin, age, veteran status, disability, or any other protected class.

Directs, administers, and coordinates all operational functions for a designated geographic Market working in close collaboration with the ED/COO. Responsibilities include but are not limited to development of market strategies and business initiatives, network development and practice management for primary care and multi-specialty groups, participation in physician contracting activities/negotiation, mergers/acquisitions and physician relations. Works closely with BMMG leadership team, Baptist Market Leader and hospital administration within assigned market, physicians, and practice managers to ensure coordination/alignment with overall BMMG market strategy. Essential Functions: 1. Operationalizes strategic direction for a designated market to ensure goals and objectives are in alignment with market/corporate initiatives working with ED/COO, BMMG leadership team, Market leadership, and physician constituencies to maximize provider relationships and network development. 2. Develops, recommends, and implements the annual operating plans and programs necessary to meet strategic direction established by BMMG CEO, COO, and CFO. 3. Provides daily operational oversight for all facets of clinic business management to include but not limited to compliance, budgets, risk management, privacy and security, human resources, physician relations, and patient satisfaction. 4. Provides management oversight to direct reports to ensure adequate orientation, training and education, assess performance, respond and/or resolve issues and offer counsel or resources to successfully manage individual clinic sites. 5. Implements human resources policies/procedures, programs, and practices within each clinic setting working in collaboration with Corporate and BMMG Human Resources to ensure the implementation of programs which best meet the needs of both employees and management teams. Ensures legal compliance with all applicable regulatory agencies. 6. Facilitates and actively participates in mergers/acquisition activities and initiatives to expand BMMG operational services and capabilities within designated geographic market. 7. Implements work/system processes administering best practices within each physician clinic. Designs, in collaboration with ED/COO and CFO, financial goals and reporting systems evaluating utilization/standardization, resource needs, productivity measures, and skill mix to ensure both quality outcomes and cost efficiency. 8. Participates, when appropriate, in the negotiation, execution and implementation of physician/provider contracts and other affiliated business arrangements 9. Implements practice management strategies and/or services to identify appropriate business opportunities, to enhance business and/or physician partnerships/relationships, expand/retain market position, and to maximize service delivery in close coordination with practice management team as well as hospital operations. 10. Performs other accountabilities as assigned or directed. Qualifications: * Bachelor's Degree in Business Administration, Finance, Health Care Administration or related field. Master' degree preferred. * 5+ years progressive, out-come oriented management experience in a medium multi-specialty group practice with 3 years' experience in all aspects of practice management and operations, contracting, and medical staff relations. * Extensive knowledge of health care issues, trends, legal compliance and group practice management/network development models. * Ability to foster collaborative partnerships in the development, implementation and administration of service and program delivery. Physical Requirements: Work requires little or no physical effort. Lifting or performing other work requiring light physical exertion (up to 30 pounds) is intermittent (not a routine part of the job) and secondary to the job. Environmental Requirements: Work is performed under basically normal working condition as in a standard office environment.

FLSA: Exempt JOB TITLE: Chief Operations Officer (COO) DEPARTMENT: Executive REPORTS TO: CEO JOB FUNCTION: Under the direction of the Chief Executive Officer (CEO), the Chief Operations Officer (COO) provides executive leadership and strategic oversight for all operational divisions of the Memphis Area Transit Authority (MATA). The COO is responsible for ensuring safe, reliable, efficient, and customer-focused service delivery across all transit modes, including fixed route, paratransit, maintenance, and facilities. This role oversees operational planning, performance management, and compliance with FTA, TDOT, and federal transit standards while fostering a culture of accountability, safety, and continuous improvement. ESSENTIAL DUTIES AND RESPONSIBILITIES: Provides executive leadership, direction, and coordination for all MATA transit operations, including Fixed Route, Paratransit (MATAplus), Maintenance, Facilities, and Safety and Security divisions. Implements operational strategies that enhance efficiency, service reliability, and overall customer satisfaction while aligning with MATA's mission and strategic plan. Develops, monitors, and evaluates key performance indicators (KPIs) to track operational success, service quality, and ridership growth. Ensures compliance with all FTA, DOT, TDOT, and OSHA regulations governing public transportation operations and safety standards. Leads and directs senior operational managers in setting goals, resolving service delivery challenges, and implementing performance improvement initiatives. Oversees the development and management of operating budgets for assigned departments, ensuring fiscal accountability and cost-effective service delivery. Coordinates with Human Resources and Labor Relations to manage staffing, labor agreements, and employee relations across operational units. Directs system safety, security, and emergency preparedness activities to ensure full regulatory compliance and operational readiness. Provides executive-level oversight for capital projects related to operations, maintenance, and facility upgrades. Implements innovative operational technologies and systems to improve service performance and efficiency. Promotes collaboration and communication among departments to strengthen operational alignment and support organizational goals. Represents MATA at public meetings, community events, and professional transportation forums as needed. Prepares and presents operational reports, updates, and strategic recommendations to the CEO and Board of Commissioners. Fosters a work environment that encourages employee engagement, development, and accountability. Performs other related duties as assigned to support the mission and strategic objectives of MATA. MINIMUM QUALIFICATIONS:Education: Bachelor's degree in Public Administration, Business Administration, Transportation Management, or a related field is required. A master's degree is preferred. Experience and Skills: Minimum of fifteen (15) years of progressively responsible management experience in public transit or transportation operations, including at least seven (7) years in executive leadership. Strong knowledge of FTA, TDOT, and federal compliance requirements governing public transportation systems. Proven ability to lead large, complex teams and oversee multimodal transit operations. Demonstrated experience managing operational budgets, service performance, and efficiency improvement programs. Excellent leadership, communication, and decision-making skills with the ability to build consensus and foster organizational collaboration. Proficiency in Microsoft Office Suite and operational reporting tools. Must comply with all MATA policies, including Drug and Alcohol Policy and Safety Protocols. WORK ENVIRONMENT:Work is performed primarily in an office environment with regular visits to operational facilities, maintenance shops, and field locations. The role may require exposure to various weather conditions, transit environments, and moderate noise levels. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.DISCLAIMER: The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements. MATA reserves the right to modify, add, or remove duties as necessary to meet business needs.

At ALSAC you do more than make a living; you make a difference. We like people who are different…because we're different, too. As one of the world's most iconic and respected nonprofits, we know what it's like to stand out. That's why we're looking at you. Your background, perspective, and desire to make an impact set you apart. As we work to help St. Jude cure childhood cancer, we're calling on the game-changers, innovators and visionaries to join our family. Not just for the kids of St. Jude, but also for you. Because at ALSAC, we develop and celebrate our employees. So, bring your whole, authentic self and become part of our shared mission: Finding cures. Saving children. Job Description Join a mission that matters. At St. Jude, every campaign we create helps save lives. We're seeking a visionary and strategic leader to shape the future of our creative strategy discipline. As Director, Creative Strategy, you will define the strategic foundation for all creative campaigns, ensuring they resonate emotionally, align with brand goals, and advance the lifesaving mission of St. Jude. Why This Role Matters This is not just another strategy role-it's an opportunity to influence how millions connect with one of the world's most trusted nonprofit brands. You'll lead a talented team, collaborate with award-winning creatives, and set the tone for purpose-driven storytelling that inspires action. What You'll Do Strategic Leadership * Champion and evolve the creative strategy discipline across the organization. * Translate brand objectives, audience insights, and cultural trends into powerful creative briefs that spark big ideas. * Partner with senior creative leaders to maintain strategic integrity throughout the creative process. Team Leadership * Lead and mentor a team of strategists, fostering growth, collaboration, and innovation. * Set clear goals, establish workflows, and create feedback loops that drive excellence. Cross-Functional Partnership * Collaborate with Brand Strategy, Integrated Marketing, Audience Planning, Insights, and Creative teams to ensure alignment. * Serve as a trusted advisor to campaign leads, guiding projects from concept through execution. Creative Briefing & Development * Own the development of high-impact creative briefs rooted in data, audience understanding, and brand purpose. * Inspire creative teams with insights that lead to breakthrough ideas. Innovation & Thought Leadership * Stay ahead of cultural, creative, and media trends to inform strategy. * Advocate for new tools, approaches, and methodologies that elevate strategic thinking and creative output. Job Requirements: * 10-12 years of experience in creative strategy, brand strategy, or related roles within advertising, marketing, or nonprofit sectors. * Proven success leading integrated campaigns across digital, social, video, and experiential platforms. * Strong leadership and team management skills. * Exceptional communication, storytelling, and presentation abilities. * Deep understanding of audience segmentation, consumer behavior, and cultural insights. * Passion for purpose-driven work and the mission of St. Jude. Preferred Experience * Background in advertising agencies, nonprofit, healthcare, or cause-related marketing. * Familiarity with in-house creative team dynamics. * Expertise in both brand and creative marketing strategy. This position will be based at our national executive office in Memphis, TN and eligible for hybrid working schedule. #LI-TM1 Benefits & Perks The following Benefits & Perks apply to Full-Time Roles Only. We're dedicated to ensuring children and their families have every opportunity to enjoy life's special moments. We're also committed to giving our staff excellent benefits so they can do the same. * Core Medical Coverage: (low cost low deductible Medical, Dental, and Vison Insurance plans) * 401K Retirement Plan with 7% Employer Contribution * Exceptional Paid Time Off * Maternity / Paternity Leave * Infertility Treatment Program * Adoption Assistance * Education Assistance * Enterprise Learning and Development * And more ALSAC is an equal employment opportunity employer. ALSAC does not discriminate against any individual with regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, transgender status, disability, veteran status, genetic information or other protected status. No Search Firms: ALSAC does not accept unsolicited assistance from search firms for employment opportunities. All resumes submitted by search firms to any ALSAC employee or ALSAC representative via email, the internet or in any form and/or method without being contacted and approved by our Employee Experience team and without a valid written search agreement in place will result in no fee being paid if a referred candidate is hired by ALSAC.

About Us: Freedom Preparatory Academy Charter Schools (******************** is a network of PreK-12 free public charter schools serving students in Memphis, TN, and Birmingham, AL. Our mission is to prepare all students in grades PreK-12 to excel in college and in life. Since our founding in 2009, we have grown from a class of 96 sixth grade students to now serving over 1950 students across multiple campuses. In 2024, we expanded into Birmingham, AL, starting with grades K-1, with plans to grow to a K-5 campus. At Freedom Prep, we are committed to transforming education for students across the South, ensuring they have access to high-quality educational opportunities that empower them to thrive. Over the past 15 years, our students have consistently exceeded both local and state averages in math and have surpassed local benchmarks in English Language Arts on state assessments. Our mission is guided by three core beliefs: every child deserves the right to a high-quality public education, character development is essential to student success, and exposure to diverse opportunities builds the confidence and skills needed to excel in college and in life. At Freedom Prep, we cultivate a structured, academically rigorous environment that fosters excellence in core subjects, promotes advanced academic skills, and encourages students to embody the core values of Respect, Responsibility, Integrity, Excellence, and Community. Please Read! Initial Application Deadline: Midnight CST on November 9, 2025. Email your resume and cover letter to K12 Search Group to be considered for this position at *********************** with the subject line of “Freedom Prep CEO”. Opportunity With the upcoming transition of Freedom Prep's founder and current Chief Executive Officer (CEO), Roblin Webb, the National Board of Directors seeks a strategic, visionary, experienced, and inspirational leader who will build on FPA's history and legacy and lead the organization into its next chapter. The CEO will work closely with the Board, staff, families, students, and the communities FPA serves to ensure the network is successful in achieving its mission and vision. The CEO will enter Freedom Prep with the opportunity to build on its outstanding foundations, deepen its impact, elevate the quality of the organization in Tennessee and Alabama, and develop the infrastructure, systems, and resources to support future growth across the South. The CEO will work closely with the school community and the Board to refine and implement a multi-year strategic plan, manage organizational resources, and lead Freedom Prep to achieve ambitious student outcomes. The CEO will articulate and define a compelling vision for Freedom Prep's future, as the organization continues to transform education for students across the South. The CEO will also ensure that all community members and stakeholders are invested in this vision and work in close partnership to achieve it. The ideal candidate is a strong culture builder, communicator, coach, community advocate, active listener, and will maintain a high standard of excellence for the organization. The CEO reports to the National Board of Directors and directly manages the executive leadership team, including the Chief People Officer, Chief Academic Officer, Chief Financial Officer, Chief of Staff, the Executive Directors of the Tennessee and Alabama regions, and an Executive Assistant. The CEO of Freedom Prep will focus on the following key priorities: ● Achieving organizational and financial stability, including meeting ambitious fundraising goals; ● Building trusting relationships with key stakeholders and deeply understanding FPA's organizational history and program model; ● Maintaining a cohesive culture that retains and develops high-performing leaders, teachers, and staff; ● Continuing to improve academic outcomes for FPA students in Tennessee and Alabama; ● Clarifying the path forward and building the internal conditions to support FPA's growth across the South. Responsibilities Strategic Leadership ● Refine and implement a multi-year strategic vision and plan for the network in alignment with the Board, that strengthens the organization and outcomes for students and families; ● Ensure accountability by setting clear academic, operational, talent, advancement, and financial goals and priorities aligned with the strategic plan; ● Drive continuous improvement efforts, ensuring high-quality educational outcomes for students and families FPA serves; ● Build the staff, systems, and infrastructure necessary for scale and complexity as Freedom Prep potentially expands to new regions in the South; ● Further define the organization's growth strategy, balancing the delivery of a quality program in current regions with opportunities in new states/regions to ensure that FPA continues to transform education for students and families across the South. Organizational Culture and Team Management ● Develop, coach, support, and retain a high-performing leadership team and manage them towards ambitious goals; ● Continue to clarify the national and regional model and organizational structure, including team and individual roles and responsibilities; ● Foster a positive, cohesive, and collaborative organizational culture that reflects core Freedom Prep values while maintaining responsiveness to local communities; ensure equal access to educational opportunities for all FPA students; ● Provide leadership and professional development opportunities to staff, contributing to an environment that emphasizes learning and growth, and retains top talent. External Partnership, Engagement, and Sustainability ● Externally champion the mission, goals, and values of Freedom Prep, including speaking publicly, and communicating widely about the accomplishments of the organization; ● Create and execute strategies to increase student enrollment and improve school facilities; ● Ensure that Freedom Prep has a viable and sustainable short and long-term financial plan; steward the organizational budget of approximately $37 MM; ● Lead fundraising efforts to meet ambitious annual development goals (approximately $4 MM) by identifying, cultivating, and soliciting public, individual, and foundation sources of giving; ensure that schools/regions are maximizing all public revenue sources; ● Build and expand community partnerships, including with key local leaders, government officials, philanthropic organizations, and community-based organizations to enhance the network's programs and resources; ● Interact regularly with charter authorizers and ensure compliance with all laws, regulations, and charter requirements for FPA schools. Partnership with the Board of Directors ● Continue to develop an engaged and active Board in close partnership with the Board Chair; ● Continue to clarify the roles, responsibilities, and governance structures of the regional and national boards; ● Update and strategize with the Board of Directors regularly regarding the academic state of the network, policy review, board directives, and fiscal matters; ● Continue to recruit new board members and ensure board members bring different perspectives, experiences, community ties, and areas of expertise to bear in their roles; ● Receive and incorporate board feedback on performance annually; ● Partner with the board on fundraising and capital campaign efforts. Qualifications The ideal CEO candidate will bring the following experiences, knowledge, skills, and mindset/values: Required Experience, Knowledge, and Skills ● At least 10 years of professional leadership experience with increasing responsibility, including successful management of a complex educational organization, school network, or non-profit organization with ambitious goals; ● Experience successfully building, managing, developing, and supporting high-performing leadership teams; ● Experience leading, investing, and motivating stakeholders in a shared vision for an organization, and defining strategies to operationalize that vision; ● Ability to create a strategic plan with clear metrics for success, and lead a team to execute the plan; ● Strong financial management skills and acumen; ● Excellent problem-solving and decision-making skills; ● Executive presence, political savvy, and superior relationship management and communications skills; the ability to engage, inspire, and energize a variety of stakeholders; ● Experience creating, improving, and scaling organizational systems and infrastructure; ● Demonstrated ability to foster a positive work environment defined by a culture of collaboration, high expectations, accountability, and continuous improvement; ● Proven ability to lead an organization through a period of change/transition while providing stability; ● Experience building and stewarding external partnerships and serving as the external face of an organization; ● A bachelor's degree from an accredited, four-year university. Preferred Experience, Knowledge, and Skills ● Experience teaching and leading at a high-performing charter or district elementary, middle, and/or high school with a student population similar to the communities FPA serves; ● Proven fundraising/development experience; ● Demonstrated ability to successfully manage a large organizational budget equal to or greater than $10 MM; ● Connection to and/or understanding of the educational landscape in the South; ● Experience successfully working with (ideally reporting to) boards; ● Knowledge of charter school laws, regulations, and compliance requirements; ● An advanced degree in Education or a related field. Mindsets and Values ● Alignment with the mission and vision of Freedom Prep and an appreciation for the organization's history and legacy in the South; ● Belief in the importance of engaging with and investing in students, families, and the communities Freedom Prep serves; ● A deep-seated commitment to leading with authenticity, integrity, and transparency; ● Future-oriented; promotes innovation to continue to improve supports and programs for the students and families Freedom Prep serves; ● Evidence of well-developed emotional intelligence, humility, growth mindset, and receptiveness to feedback. Please Read! Initial Application Deadline: Midnight CST on November 9, 2025. Email your resume and cover letter to K12 Search Group to be considered for this position at *********************** with the subject line of “Freedom Prep CEO”. We are excited that you are inspired or called to learn more about our mission, values, and potential opportunities. We'd encourage you to explore a few additional resources about us, the recent investment for what's possible, and why you should consider our community as a place for you to become a part of. We are one of the few networks that centers the whole person and their needs to thrive and support themselves and their families in the South. BENEFITS AND COMPENSATION: At Freedom Prep, we prioritize transparency in everything we do. We believe that open communication fosters trust and collaboration. As part of this commitment, we make our salary scales available online for you to view, ensuring clarity and fairness in our compensation practices. You can view our compensation scales on our website. Please click HERE to be redirected. Check out some of the unique and rare benefits here, including but not limited to: -Paying higher, scaffolded teacher salaries from Year 1 to retirement stage-Zero dollar monthly premium options, including holistic options such as chiropractic or acupuncture care (TN ONLY)-Focus on staff well-being and collective care through our Adult Social-Emotional Learning-Support in obtaining licensure OUR COMMITMENT: Freedom Preparatory Academy is actively seeking to build an experienced team of educators. We do not discriminate on the basis of race, color, gender, handicap, age, religion, sexual orientation, or national or ethnic origin. We are an equal opportunity employer.

Duties and Responsibilities * Responsible and held accountable for the overall administration of the admissions and sales process, policies, and procedures at each of the schools. * Establish and implement an enrollment process for each school to meet admission goals set by the management team. * Assist in creating policies and procedures for hiring, licensing, and training admission personnel in all schools. * Set and implement enrollment and sales goals for each Admissions/Sales Representative. * Collaborate with VP of Student Finance and Corporate Training Staff to ensure effective coordination between admissions and student finance departments. * Maintain adequate numbers of Admission personnel in each school, working with the management to select and hire qualified candidates. Staffing levels will be based on lead flow and admission budget objectives. All hires and terminations require VP of Operations pre-approval. * Ensure all advertisements and promotional materials comply with regulations and are truthful, avoiding misleading or exaggerated claims about the institution, its personnel, courses, services, or graduate opportunities. This applies to verbal communication as well. * Assist School Managers using weekly, monthly, and yearly production reports to motivate, counsel, and support Admission Representatives in maximizing their production. * Hire, train, and manage sales personnel responsible for agency enrollments, software/hardware products, and other product lines outside of student admissions as assigned. * Administer all established policies and procedures in cooperation with School Managers to maintain a safe and pleasant workplace. * Maintain professionalism, rationality, and high ethical standards at all times. * Submit all evaluations, forms, and required reports accurately and on time. * Perform duties with honesty, objectivity, truthfulness, integrity, and confidentiality regarding company activities, applicant/student data, financial data, and accreditation/licensing-even after separation from the company. * Perform other duties as assigned. Americans with Disabilities Specifications Physical Demands * Occasionally required to stand, walk, sit, use hands, reach, climb stairs, balance, stoop, kneel, crouch, crawl, talk, hear, taste, or smell. * Must occasionally lift and/or move up to 25 pounds. * Vision requirements include close, distance, color, peripheral vision, depth perception, and ability to adjust focus. Work Environment * Exposure to prevailing weather conditions. * Noise level is usually moderate. We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage. Roadmaster Drivers School is a Drug-Free Workplace. Successful completion of a company approved pre-employment drug screen is required of all candidates as part of the hiring process. Roadmaster Drivers School provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age. By clicking "Submit" you are expressly consenting to our Privacy Policy (available at *************************************** and to Werner Enterprises, Inc., its representatives, and affiliates ("Werner") contacting you about your inquiry, and that Werner may collect sensitive information about you to consider your employment as explained further in our Privacy Policy. All information collected will be handled and retained as explained in the Privacy Policy.

The Chief Operating Officer (COO) of Centralized High Impact Programs is a key member of the YMCA of Memphis & the Mid-South's C-Suite, reporting directly to the President & CEO. This position provides executive leadership, strategic direction, and operational oversight for the YMCA's largest business units - representing over $50 million in annual revenue and serving thousands of children, teens, and families across the Mid-South. The COO is responsible for ensuring excellence, innovation, and sustainability across a diverse portfolio of programs, including the USDA Child Nutrition Program, Early Childhood and Education, Youth Development (Before & After School), Teen Programming (including Middle School Afterschool and Teen Nights), and Intervention Programs that support youth and families across the region. The ideal candidate is a strategic, innovative, and operationally minded leader with a proven record of success leading large, complex organizations - preferably within the YMCA movement- who can build strong relationships, develop high-performing teams, and position the YMCA. Strategic Leadership & Vision Serve as a core member of the YMCA's C-Suite, contributing to all major organizational decision-making, strategy development, and long-term planning. Provide vision, innovation, and leadership for centralized high-impact programs that align with the YMCA's mission and strategic priorities. Partner with the CEO and peers to ensure organizational growth, operational efficiency, and consistent quality across all program areas. Lead the development of annual operating plans, budgets, and measurable KPIs aligned with strategic goals. Position the YMCA as an industry leader in early learning, youth development, nutrition services, and community-based impact initiatives. Operational Responsibility & Performance Responsible for the daily operations of major program areas generating over $50 million in annual revenue, including: USDA Child Nutrition Program Early Childhood and Education Youth Development (Before & After School) Teen Programs (including Middle School Afterschool and Teen Nights) Intervention Programs designed to engage and support at-risk youth and families. Responsible for ensuring all programs meet or exceed compliance requirements, quality standards, and participant satisfaction goals. Implement systems to monitor program performance, financial results, and impact metrics. Lead innovation in program design and delivery to meet evolving community needs and strengthen outcomes. Drive operational excellence and growth through data-informed decision-making, efficient systems, and high standards of accountability. Create and maintain policies and procedures that ensure consistency, quality, and compliance across all program areas. Leadership, Talent Development & Culture Lead and develop a team of three Senior Vice Presidents, providing mentorship, direction, and performance accountability. Responsible for more than 1,500 team members, fostering a culture of collaboration, innovation, and service excellence. Champion staff training, professional development, and leadership capacity-building across all levels. Work closely with the Human Resources team to align workforce planning, training, performance management, and staff engagement strategies. Partner with the Director of Risk and Compliance to ensure operational safety, compliance, and risk mitigation across all departments. Promote a mission-driven, people-centered culture that reflects YMCA values of caring, honesty, respect, and responsibility. Quality, Growth, Innovation & Impact Ensure all programs deliver high-quality, mission-driven experiences with measurable outcomes. Lead and promote innovation within program design, structure, and delivery - piloting new initiatives that respond to community needs. Identify and pursue opportunities for program growth, partnership expansion, and community reach. Establish and monitor KPIs focused on program quality, financial sustainability, operational efficiency, and participant satisfaction. Lead continuous improvement efforts and integrate best practices in program management and service delivery. Responsible for quality assurance systems that ensure excellence across all departments and program types. Community, Stakeholder & District Relationships Serve as a visible and engaged community ambassador representing the YMCA's mission, programs, and values. Build and maintain strong relationships with school districts, local governments, state agencies, funders, and community partners. Strengthen and expand stakeholder relationships that enhance collaboration, advocacy, and funding opportunities. Work closely with business, civic, and nonprofit leaders to position the YMCA as a trusted partner in education, health, and community advancement. Represent the YMCA at community events, strategic meetings, and professional associations to expand awareness and influence. Risk Management, Compliance & Accountability Responsible for ensuring all programs comply with federal, state, and local regulations, including DHS licensing, USDA, and auditing requirements. Partner with the Director of Risk and Compliance to implement robust safety protocols, audit systems, and continuous compliance monitoring. Work collaboratively with Risk and HR to ensure a proactive and consistent approach to training, emergency response, and compliance communication. Promote a strong culture of safety, transparency, and accountability across all levels of the organization. Key Performance Indicators (KPIs) Financial Performance: Annual revenue growth, margin management, and program sustainability. Program Quality: Achievement of established quality benchmarks, compliance standards, and participant satisfaction scores. Enrollment & Retention: Consistent increases in program participation and retention. Staff Development: Improved retention, advancement, and leadership pipeline across all departments. Innovation & Growth: Successful implementation of new initiatives and measurable expansion of community reach. Community Impact: Increased access to services, strengthened partnerships, and positive public perception. Operational Efficiency: Improved systems, reduced redundancy, and streamlined performance tracking. Other Responsibilities Create and implement policies and procedures that drive consistency, accountability, and excellence. Develop cross-functional collaboration with HR, Finance, Marketing, and Operations to align priorities. Engage in continuous professional development to stay informed of emerging trends and best practices. Perform all other duties as assigned by the President & CEO. PAY RANGE: $200,000 - $250,000 Relocation Assistance Included. Requirements Bachelor's degree in Education, Business Administration, Nonprofit Management, or related. Preferred 10 years of progressive leadership experience in operations, youth development, or large-scale program management; YMCA experience strongly preferred. Proven success managing large budgets ($25M+) and multi-site operations with diverse staff teams. Demonstrated success developing and tracking KPIs tied to financial, operational, and impact outcomes. Experience in innovation, program development, and large-scale organizational change. Strong financial acumen, with experience in forecasting, analysis, and resource optimization. Exceptional relationship-building and stakeholder management skills. Strong written, verbal, and presentation communication skills. Deep commitment to the mission and values of the YMCA and to advancing community impact. Salary Description $200,000 - $250,000

Job DescriptionDescription: The Chief Operating Officer (COO) of Centralized High Impact Programs is a key member of the YMCA of Memphis & the Mid-South's C-Suite, reporting directly to the President & CEO. This position provides executive leadership, strategic direction, and operational oversight for the YMCA's largest business units - representing over $50 million in annual revenue and serving thousands of children, teens, and families across the Mid-South. The COO is responsible for ensuring excellence, innovation, and sustainability across a diverse portfolio of programs, including the USDA Child Nutrition Program, Early Childhood and Education, Youth Development (Before & After School), Teen Programming (including Middle School Afterschool and Teen Nights), and Intervention Programs that support youth and families across the region. The ideal candidate is a strategic, innovative, and operationally minded leader with a proven record of success leading large, complex organizations - preferably within the YMCA movement- who can build strong relationships, develop high-performing teams, and position the YMCA. Strategic Leadership & Vision Serve as a core member of the YMCA's C-Suite, contributing to all major organizational decision-making, strategy development, and long-term planning. Provide vision, innovation, and leadership for centralized high-impact programs that align with the YMCA's mission and strategic priorities. Partner with the CEO and peers to ensure organizational growth, operational efficiency, and consistent quality across all program areas. Lead the development of annual operating plans, budgets, and measurable KPIs aligned with strategic goals. Position the YMCA as an industry leader in early learning, youth development, nutrition services, and community-based impact initiatives. Operational Responsibility & Performance Responsible for the daily operations of major program areas generating over $50 million in annual revenue, including: USDA Child Nutrition Program Early Childhood and Education Youth Development (Before & After School) Teen Programs (including Middle School Afterschool and Teen Nights) Intervention Programs designed to engage and support at-risk youth and families. Responsible for ensuring all programs meet or exceed compliance requirements, quality standards, and participant satisfaction goals. Implement systems to monitor program performance, financial results, and impact metrics. Lead innovation in program design and delivery to meet evolving community needs and strengthen outcomes. Drive operational excellence and growth through data-informed decision-making, efficient systems, and high standards of accountability. Create and maintain policies and procedures that ensure consistency, quality, and compliance across all program areas. Leadership, Talent Development & Culture Lead and develop a team of three Senior Vice Presidents, providing mentorship, direction, and performance accountability. Responsible for more than 1,500 team members, fostering a culture of collaboration, innovation, and service excellence. Champion staff training, professional development, and leadership capacity-building across all levels. Work closely with the Human Resources team to align workforce planning, training, performance management, and staff engagement strategies. Partner with the Director of Risk and Compliance to ensure operational safety, compliance, and risk mitigation across all departments. Promote a mission-driven, people-centered culture that reflects YMCA values of caring, honesty, respect, and responsibility. Quality, Growth, Innovation & Impact Ensure all programs deliver high-quality, mission-driven experiences with measurable outcomes. Lead and promote innovation within program design, structure, and delivery - piloting new initiatives that respond to community needs. Identify and pursue opportunities for program growth, partnership expansion, and community reach. Establish and monitor KPIs focused on program quality, financial sustainability, operational efficiency, and participant satisfaction. Lead continuous improvement efforts and integrate best practices in program management and service delivery. Responsible for quality assurance systems that ensure excellence across all departments and program types. Community, Stakeholder & District Relationships Serve as a visible and engaged community ambassador representing the YMCA's mission, programs, and values. Build and maintain strong relationships with school districts, local governments, state agencies, funders, and community partners. Strengthen and expand stakeholder relationships that enhance collaboration, advocacy, and funding opportunities. Work closely with business, civic, and nonprofit leaders to position the YMCA as a trusted partner in education, health, and community advancement. Represent the YMCA at community events, strategic meetings, and professional associations to expand awareness and influence. Risk Management, Compliance & Accountability Responsible for ensuring all programs comply with federal, state, and local regulations, including DHS licensing, USDA, and auditing requirements. Partner with the Director of Risk and Compliance to implement robust safety protocols, audit systems, and continuous compliance monitoring. Work collaboratively with Risk and HR to ensure a proactive and consistent approach to training, emergency response, and compliance communication. Promote a strong culture of safety, transparency, and accountability across all levels of the organization. Key Performance Indicators (KPIs) Financial Performance: Annual revenue growth, margin management, and program sustainability. Program Quality: Achievement of established quality benchmarks, compliance standards, and participant satisfaction scores. Enrollment & Retention: Consistent increases in program participation and retention. Staff Development: Improved retention, advancement, and leadership pipeline across all departments. Innovation & Growth: Successful implementation of new initiatives and measurable expansion of community reach. Community Impact: Increased access to services, strengthened partnerships, and positive public perception. Operational Efficiency: Improved systems, reduced redundancy, and streamlined performance tracking. Other Responsibilities Create and implement policies and procedures that drive consistency, accountability, and excellence. Develop cross-functional collaboration with HR, Finance, Marketing, and Operations to align priorities. Engage in continuous professional development to stay informed of emerging trends and best practices. Perform all other duties as assigned by the President & CEO. PAY RANGE: $200,000 - $250,000 Relocation Assistance Included. Requirements: Bachelor's degree in Education, Business Administration, Nonprofit Management, or related. Preferred 10 years of progressive leadership experience in operations, youth development, or large-scale program management; YMCA experience strongly preferred. Proven success managing large budgets ($25M+) and multi-site operations with diverse staff teams. Demonstrated success developing and tracking KPIs tied to financial, operational, and impact outcomes. Experience in innovation, program development, and large-scale organizational change. Strong financial acumen, with experience in forecasting, analysis, and resource optimization. Exceptional relationship-building and stakeholder management skills. Strong written, verbal, and presentation communication skills. Deep commitment to the mission and values of the YMCA and to advancing community impact.