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Medical office secretary vs office specialist

The differences between medical office secretaries and office specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a medical office secretary and an office specialist. Additionally, an office specialist has an average salary of $33,477, which is higher than the $32,609 average annual salary of a medical office secretary.

The top three skills for a medical office secretary include patients, patient appointments and front desk. The most important skills for an office specialist are customer service, data entry, and patients.

Medical office secretary vs office specialist overview

Medical Office SecretaryOffice Specialist
Yearly salary$32,609$33,477
Hourly rate$15.68$16.09
Growth rate-8%-5%
Number of jobs115,11698,760
Job satisfaction--
Most common degreeAssociate Degree, 29%Bachelor's Degree, 44%
Average age4947
Years of experience22

What does a medical office secretary do?

A medical office secretary carries out clerical duties in a health professional's office. They are responsible for typing correspondence and reports, maintaining files, paying vendors, handling insurance forms, billing patients, dealing with clients, scheduling appointments, taking phone calls, and greeting patients when they get to the office. The qualifications for this position include knowledge of computer software, medical terminology, health insurance rules, and medical building procedures.

What does an office specialist do?

An office specialist is responsible for performing administrative and clerical duties to support the organization's daily operations. Office specialists must be highly organizational, as well as having excellent time-management skills to handle work units. They have duties including data entry procedures, greeting visitors, responding to customers' inquiries through phone calls and e-mails, and filing and sorting documents. Office specialists are responsible for creating meeting reports, scheduling appointments, evaluating financial statements, coordinating with other staff for event planning, and assisting the senior management with complex functions.

Medical office secretary vs office specialist salary

Medical office secretaries and office specialists have different pay scales, as shown below.

Medical Office SecretaryOffice Specialist
Average salary$32,609$33,477
Salary rangeBetween $27,000 And $39,000Between $25,000 And $43,000
Highest paying City-Washington, DC
Highest paying state-Massachusetts
Best paying company-Brookhaven National Laboratory
Best paying industry-Finance

Differences between medical office secretary and office specialist education

There are a few differences between a medical office secretary and an office specialist in terms of educational background:

Medical Office SecretaryOffice Specialist
Most common degreeAssociate Degree, 29%Bachelor's Degree, 44%
Most common majorHealth Care AdministrationBusiness
Most common college-Western Carolina University

Medical office secretary vs office specialist demographics

Here are the differences between medical office secretaries' and office specialists' demographics:

Medical Office SecretaryOffice Specialist
Average age4947
Gender ratioMale, 9.8% Female, 90.2%Male, 18.3% Female, 81.7%
Race ratioBlack or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%Black or African American, 8.1% Unknown, 4.9% Hispanic or Latino, 19.8% Asian, 8.4% White, 57.7% American Indian and Alaska Native, 1.2%
LGBT Percentage9%6%

Differences between medical office secretary and office specialist duties and responsibilities

Medical office secretary example responsibilities.

  • Evaluate all EOB's to insure accurate payment is received and when necessary will file appeals to achieve optimal payments.
  • Enter new patients confidential information into computer database also discharge patients and enter chart information containing ICD-9 and CPT codes.
  • Attend various billing, Medicare, Medicaid and HIPPA workshops to stay abreast of changing policies.
  • Greet patients -schedule appointments -Answered telephones and direct calls -obtain demographic and insurance information -collect co-payments -verify insurance coverage
  • Obtain patient demographics and record patient information including health history, insurance responsibility forms, and appropriate HIPAA documentation.
  • Comply with all HIPAA laws and patient privacy policies.
  • Show more

Office specialist example responsibilities.

  • Provide support for enrolling patients into health coverage programs and manage sensitive patient information to ensure accuracy and confidentiality.
  • Manage and maintain patients' medical records by utilizing computer applications management database processing system to ensure county compliance.
  • Manage operational FedEx relationship through order fulfillment, shipment tracking, and communication with parties involve in shipment transaction.
  • Provide assistance to office staff including preparing and proofreading memos and grants, transcribing meeting minutes for staff and answering phones.
  • Perform multiple bookkeeping duties including departmental payroll, print financial reports and other financial material as needed.
  • Communicate HIPAA compliance to staff, field and outside agencies.
  • Show more

Medical office secretary vs office specialist skills

Common medical office secretary skills
  • Patients, 35%
  • Patient Appointments, 13%
  • Front Desk, 5%
  • Medical Terminology, 5%
  • Check-In, 4%
  • Data Entry, 3%
Common office specialist skills
  • Customer Service, 18%
  • Data Entry, 10%
  • Patients, 9%
  • Office Equipment, 6%
  • Phone Calls, 6%
  • Word Processing, 4%

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