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The differences between medical office secretaries and office specialists can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a medical office secretary and an office specialist. Additionally, an office specialist has an average salary of $33,477, which is higher than the $32,609 average annual salary of a medical office secretary.
The top three skills for a medical office secretary include patients, patient appointments and front desk. The most important skills for an office specialist are customer service, data entry, and patients.
| Medical Office Secretary | Office Specialist | |
| Yearly salary | $32,609 | $33,477 |
| Hourly rate | $15.68 | $16.09 |
| Growth rate | -8% | -5% |
| Number of jobs | 115,116 | 98,760 |
| Job satisfaction | - | - |
| Most common degree | Associate Degree, 29% | Bachelor's Degree, 44% |
| Average age | 49 | 47 |
| Years of experience | 2 | 2 |
A medical office secretary carries out clerical duties in a health professional's office. They are responsible for typing correspondence and reports, maintaining files, paying vendors, handling insurance forms, billing patients, dealing with clients, scheduling appointments, taking phone calls, and greeting patients when they get to the office. The qualifications for this position include knowledge of computer software, medical terminology, health insurance rules, and medical building procedures.
An office specialist is responsible for performing administrative and clerical duties to support the organization's daily operations. Office specialists must be highly organizational, as well as having excellent time-management skills to handle work units. They have duties including data entry procedures, greeting visitors, responding to customers' inquiries through phone calls and e-mails, and filing and sorting documents. Office specialists are responsible for creating meeting reports, scheduling appointments, evaluating financial statements, coordinating with other staff for event planning, and assisting the senior management with complex functions.
Medical office secretaries and office specialists have different pay scales, as shown below.
| Medical Office Secretary | Office Specialist | |
| Average salary | $32,609 | $33,477 |
| Salary range | Between $27,000 And $39,000 | Between $25,000 And $43,000 |
| Highest paying City | - | Washington, DC |
| Highest paying state | - | Massachusetts |
| Best paying company | - | Brookhaven National Laboratory |
| Best paying industry | - | Finance |
There are a few differences between a medical office secretary and an office specialist in terms of educational background:
| Medical Office Secretary | Office Specialist | |
| Most common degree | Associate Degree, 29% | Bachelor's Degree, 44% |
| Most common major | Health Care Administration | Business |
| Most common college | - | Western Carolina University |
Here are the differences between medical office secretaries' and office specialists' demographics:
| Medical Office Secretary | Office Specialist | |
| Average age | 49 | 47 |
| Gender ratio | Male, 9.8% Female, 90.2% | Male, 18.3% Female, 81.7% |
| Race ratio | Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4% | Black or African American, 8.1% Unknown, 4.9% Hispanic or Latino, 19.8% Asian, 8.4% White, 57.7% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 9% | 6% |