Member service representative jobs in Anchorage, AK

Under the supervision of the Customer Service Supervisor, the employee will perform all of the clerical functions (paper and electronic) related to the intake, redemption and adoption of animals at the Anchorage Animal Care and Control Center (AACC). The employee works with the general public on a daily basis in a variety of different situations. REQUIRED QUALIFICATIONS * Minimum age 18 * High School Diploma or GED * Able to proficiently speak, read, understand and write English * Minimum one year customer service experience * Minimum six months cash handling experience * Minimum six months experience in a professional office setting; greeting customers, answering phones, transferring calls, documenting information * Good computer skills, as well as oral and written communications skills DESIRED QUALIFICATIONS * Experience working in an animal-oriented organization * Ability to type at least 35 wpm * Knowledge of basic care for common pets ESSENTIAL FUNCTIONS * In a timely manner, greet customers via the telephone or the front counter, ascertain the type of service requested by the customer and either provide the necessary service or direct them to the correct person or location * Answer customers in a courteous and professional manner regarding costs, care, lost and found animals, adoption services, animal rescue services and other services provided by the center * Assist public with animal claims and relinquishments, initial handling/restraint of animals, including leashing and walking a dog or putting cats into a carrier * Provide general information to the public regarding humane animal care and ownership responsibilities * Provide information to the public regarding the AACC's policies and the laws set forth by the Municipality of Anchorage Health Department * Use the Chameleon computer database to enter, maintain, update, track and outcome animals brought to the center, as well as maintain the database to include, but not limited to, spay/neuter records, rabies tags, license tags and client information, and produce the required and requested documents * Process and record monetary transactions for adoptions, redemptions, payments for notice of violations, donations and fees for services provided * Responsible for the accuracy of all monetary transactions by recording all transactions in computer system and balancing the register drawer on a daily basis * Complete opening and closing procedures for customer service counter * Keep the customer service area neat and clean to maintain a professional public appearance WORKING ENVIRONMENT The majority of the work is performed in a professional office setting with a wide variety of people in differing functions, personalities and abilities. The work requires interaction with the public. EQUAL OPPORTUNITY EMPLOYER

Cathay Pacific Airport & Cargo Operations Cargo Department Permanent Anchorage, Alaska, USA Application deadline: 31 Dec 2025 Cathay is a leading premium travel lifestyle brand based in Hong Kong, offering products and services across four lines of business - Premium Travel, Cargo, Low-Cost Travel and Lifestyle. The Cathay Group comprises premium full-service airline Cathay Pacific, cargo business Cathay Cargo, low-cost airline HK Express, express all-cargo carrier Air Hong Kong, and various other subsidiaries. Cathay Pacific was founded in Hong Kong in 1946. The Group has been deeply committed to its home base, extending to the rest of Greater Bay Area, and making substantial investments to develop Hong Kong as one of the world's leading international aviation centres. Role Introduction Cathay Pacific Airways is looking for an enthusiastic, service-oriented individual to join the Cargo team in Anchorage, AK. The successful candidate will assist with the operational and reservation functions for the port including oversight of suppliers to ensure compliance to Cathay Service levels and regulatory requirements. The candidate will also being providing support to port management to drive service excellence while also ensuring the highest standards of safety. Customer Service * Support cargo reservations and bookings whilst providing exemplary customer service * Provide timely vendor notification for on time and delayed flights * Provide timely shipment status updates to customers * Help to manage Ground Handling Agent performance and provide guidelines and instructions * Support the established performance targets through operational oversight and participation Key Responsibilities Administrative Support * Prepare flight documentation for crew and Customs * Check and review post flight documentation * Prepare post flight reports in a timely and accurate manner * Provide freighter catering uplift and last minute changes * Coordinate effectively between engineering, airport operations, air traffic control and vendors to ensure smooth communication and service provision * Coordinate cargo service activities between sales, operations and ground handling in order to ensure efficient handling of shipments * Communicate effectively via various channels stakeholders including customers, airport and cargo operations, suppliers, flight crew etc. * Assist with various administrative station tasks such as SAP * Coordinate weather diversions at diversion sites * Handle diversion of Cathay Pacific Flights when required * Assist with crew administration and support matters at the port * Support station training activities as required * Support station management in supplier oversight including reporting Ground Handling Agent performance issues * Any other reasonable task as requested Ramp Coordinator (RCO) - note typically for Freighter ports so may not be applicable for every Cargo Services Officer role * Monitor and ensure the required procedures are properly carried out by Ramp Handling Operator and the Cargo Terminal Operator particularly for special cargo, movement of in/out cargo and mail units on an ad-hoc basis, loading and unloading of freighter, etc. * Monitor the optimization of space utilization for loaded Unit Load Devices and the belly of freighters * Ensure aircraft searches required by the Security Program are conducted prior to loading * Maintain good communications with captain-in-command, Ramp Handling Operator, Cargo Terminal Operator and the Cargo Office * Liaise closely with the Cargo Office to provide up to date information of freighter positioning when there is disruption of schedule * Quickly resolve issues on the ramp as required * Ensure safe operations are maintained at times particularly during loading and unloading of freighters * Assess the cause of any delay and provide recommendations to the immediate supervisor on accountability for the cause and solution * Monitor the acceptance and release of such special cargo as animals, engine, vehicle, bulky shipment, and odd-sized items * Coordinate the activities in the warehouse and conduct quality checks on cargo handling from the Cargo Terminal Operator and the Ramp Handling Operator * Any other reasonable task as requested Safety, Security and Compliance * Help to ensure compliance and conformance to all regulatory and internal safety, security, quality, and procedural requirements * Undertake quality check programs established by Head Office and participate in audits as required E&A * Emergency and Accident and Crisis Response responsibilities as required Requirements Academic Qualifications * Completion of High School / GED or equivalent combination of education, training, and experience is required Knowledge, Skills, Training and Experience * Minimum 2 years' experience in the cargo industry is an advantage * Strong communication skills * Natural customer service orientation * Attentive to detail * Knowledge of MS Word, Excel and PowerPoint Additional Requirements * Fluency in English and Spanish is strongly preferred * Must possess a valid state issued driver's license * Must successfully pass all pre-screening clearances, including a background check and pre-employment drug screen upon contingent job offer * Obtain and retain necessary credentials and clearances (CBP Customs Seal and Driving Icon) per local requirements * Must successfully pass safety training examination and receive certification before starting operations * Strong cognitive reasoning and mathematical skills are essential * Ability to inspect and assist in manoeuvring loaded pallets up to 50 lbs frequently * Ability to manage competing priorities in a fast-paced environment with tight deadlines * Comfortable working at the warehouse, on aircraft, and outdoors on the tarmac in all weather conditions * Must have the right to live and work in USA Background & Security * Certain Employees will be required to obtain a Security Identification Display Area, (SIDA) badge provided by the airport authority and maintain good standing to retain their SIDA badge. * Employment will require successful completion of a 'Background Check' and 'Drug Free Workplace' test Benefits Cathay Pacific Airways is proud to offer eligible employees competitive Compensation & Benefits package, as varied by location, regularly scheduled hours worked, length of employment and employment status as highlighted below. * Travel Privileges on Cathay Pacific Airways Global Network * Extensive well-being programs including health, dental, prescription, vision, virtual doctor visits and flexible spending accounts and employee assistance program benefits to help you stay well. * 401K Matching Program * Paid Holiday & Vacation * LTD & Basic Life Insurance * If this position requires a uniform, a uniform allowance will be provided. * To learn more about Cathay Pacific as a Certified Great Place Employer - Please Click Here' Personal & Application Information Cathay Pacific Airways is an Equal Opportunity (EOE) and Affirmative Action (AA) employer. All qualified applicants will receive consideration for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status and other protected status as required by applicable law and will not be discriminated against. Cathay Pacific Airways is an E-Verify participating employer. If you require assistance or an accommodation in completing any aspect of the application process, please contact the Cathay Americas Recruiting team at: **********************. Share ico ico ico ico ico Apply Now Apply Now More relevant jobs Account Manager - Cargo Sales Airport & Cargo Operations Chinese Mainland Permanent Account Manager - Cargo Sales Airport & Cargo Operations Chinese Mainland Permanent Airport Lead Airport & Cargo Operations Chinese Mainland Permanent Airport Lead Airport & Cargo Operations Chinese Mainland Permanent Airport Lead Airport & Cargo Operations Chinese Mainland Permanent

Job DescriptionBenefits: Hourly pay plus commission/bonus Simple IRA Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Position Overview Are you ready to join a dynamic team that's been making waves in insurance since 2015? Look no further! Our agency is expanding, and we're seeking passionate individuals to join us on our journey. Voted "Best of Alaska"- we offer flexible scheduling, a supportive work environment, and plenty of fun along the way. As part of our team of six seasoned professionals, you'll have the chance to engage with clients within Alaska, helping them discover their insurance needs. Plus, enjoy quarterly outings and become part of a community that values growth and collaboration. Ready to make your mark? Apply now and discover why we're a top choice for job seekers like you. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Stacey Allen - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Paid time off Training & development ROLE DESCRIPTION: As a customer service representative with our local insurance agency, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Company parties Competitive salary Donation matching Opportunity for advancement Paid time off Signing bonus Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Tim Graham - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Job DescriptionBenefits: Bonus based on performance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As an office representative with Heather Andrus Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance payments, claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Passionate, dedicated employees who bring the Atlantic Attitude to life will enjoy more than just a great employee culture. They'll enjoy coming to work in an environment full of variety where they can build relationships and exceed customer expectations.

Must be eligible to participate in the DoD Skillbridge program Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls. • Responds to basic customer inquires regarding products, provides quotes, and handles order entry. • Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales). • Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters. • May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries. • Builds customer relationships to drive repeat business by relating to the customer and drive process improvements. • Orders items to ensure appropriate inventory levels are maintained for customers. • May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order. • Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory. • Determines the most cost effective shipping method for customer orders. • Partners with Account Representatives to ensure customer satisfaction. • Expedites backorders. May pull inventory and prepare order for shipment to customer. • May handle customer returns. • Performs other duties as assigned. EDUCATION & EXPERIENCE: Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination. KNOWLEDGE, SKILLS, ABILITIES: • Reliability, organization, and attention to detail required. • Strong communication skills including written, verbal, and listening. • Ability to multi-task and time management skills required. • Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet. • Product knowledge is preferred. Must be eligible to participate in the DoD Skillbridge program COMPANY INFORMATION: Motion Industries offers an excellent benefits package which includes options for healthcare coverage, 401(k), tuition, reimbursement, vacation, sick, and holiday pay. Not the right fit? Let us know you're interested in a future opportunity by joining our Talent Community on jobs.genpt.com or create an account to set up email alerts as new job postings become available that meet your interest! GPC conducts its business without regard to sex, race, creed, color, religion, marital status, national origin, citizenship status, age, pregnancy, sexual orientation, gender identity or expression, genetic information, disability, military status, status as a veteran, or any other protected characteristic. GPC's policy is to recruit, hire, train, promote, assign, transfer and terminate employees based on their own ability, achievement, experience and conduct and other legitimate business reasons.

Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Stacey Roy - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.

Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.

Under the supervision of the Customer Service Supervisor, the employee will perform all of the clerical functions (paper and electronic) related to the intake, redemption and adoption of animals at the Anchorage Animal Care and Control Center (AACC). The employee works with the general public on a daily basis in a variety of different situations. REQUIRED QUALIFICATIONS Minimum age 18 High School Diploma or GED Able to proficiently speak, read, understand and write English Minimum one year customer service experience Minimum six months cash handling experience Minimum six months experience in a professional office setting; greeting customers, answering phones, transferring calls, documenting information Good computer skills, as well as oral and written communications skills DESIRED QUALIFICATIONS Experience working in an animal-oriented organization Ability to type at least 35 wpm Knowledge of basic care for common pets ESSENTIAL FUNCTIONS In a timely manner, greet customers via the telephone or the front counter, ascertain the type of service requested by the customer and either provide the necessary service or direct them to the correct person or location Answer customers in a courteous and professional manner regarding costs, care, lost and found animals, adoption services, animal rescue services and other services provided by the center Assist public with animal claims and relinquishments, initial handling/restraint of animals, including leashing and walking a dog or putting cats into a carrier Provide general information to the public regarding humane animal care and ownership responsibilities Provide information to the public regarding the AACC's policies and the laws set forth by the Municipality of Anchorage Health Department Use the Chameleon computer database to enter, maintain, update, track and outcome animals brought to the center, as well as maintain the database to include, but not limited to, spay/neuter records, rabies tags, license tags and client information, and produce the required and requested documents Process and record monetary transactions for adoptions, redemptions, payments for notice of violations, donations and fees for services provided Responsible for the accuracy of all monetary transactions by recording all transactions in computer system and balancing the register drawer on a daily basis Complete opening and closing procedures for customer service counter Keep the customer service area neat and clean to maintain a professional public appearance WORKING ENVIRONMENT The majority of the work is performed in a professional office setting with a wide variety of people in differing functions, personalities and abilities. The work requires interaction with the public. EQUAL OPPORTUNITY EMPLOYER

Job DescriptionBenefits: Bonus based on performance Paid time off Signing bonus Join a High-Performing State Farm Agency in Anchorage Be Part of a Team That Wins Together! Customer Service Representative Location: Anchorage, AK Compensation: Base + Commission | Bonus Incentives | Growth Opportunities Hours: Full-time | In-Office Are you a go-getter with a positive attitude and strong work ethic? Are you money-motivated, coachable, and ready to make an impact every single day? Were not looking for just anyone were looking for the right person to join our tight-knit, high-performance team at Andrew Sayer State Farm. This is more than just a job its a launchpad into a career with one of the most recognized brands in the country. What Youll Do: Build relationships with customers and help them protect what matters most Make outbound calls, follow up with leads, and close sales Educate clients on auto, home, life, and other insurance products Provide legendary customer service the kind theyll tell their friends about Collaborate with a supportive team that actually likes working together Who You Are: Motivated by money, goals, and winning Reliable you show up, follow through, and own your results Coachable you want to grow and youre not afraid of feedback Personable you connect with people and make them feel heard Organized & Detail-Oriented you can juggle calls, quotes, and follow-ups without missing a beat No insurance experience? No problem. Well train the right person. Just bring the hustle. What Makes Us Different: There are a lot of State Farm offices out there so why ours? We invest in YOU. From day one, youll get hands-on training and mentorship. We win as a team. Everyone shares the success. No cutthroat vibes. We have fun. We work hard, but we celebrate wins and keep it light. Were growing fast. That means opportunity for you to grow too. Perks & Benefits: Competitive base salary + commission structure Monthly & quarterly bonus opportunities Licensing assistance (well help you get licensed if needed) Paid training & career development Office culture that values results AND people Opportunity to grow into a leadership or agent role Ready to Join a Winning Team? Were hiring fast and were selective. If youre hungry, humble, and ready to go all-in, we want to talk. Apply now and lets build something great together.

Job Description Step into a meaningful career with the Allstate Luis Mangandi Agency, where our mission is to serve our Anchorage community with excellence and care. As a Service Representative, youll be a trusted guide for clients navigating their insurance needsoffering personalized support from our in-office team. At our agency, we foster a culture of collaboration, growth, and mutual respect. You'll have the opportunity to make a real difference while being supported by the strength and resources of the Allstate brand. If you're ready to grow professionally, contribute to something meaningful, and help others along the way, wed be honored to have you on our team. Dont wait, take the next step in your career today. Allstate Luis Mangandi Agency in Anchorage, Alaska, is looking for a motivated and dynamic individual to join our team as a Full-Time Customer Service Representative. If you have a passion for delivering excellent customer service and enjoy working in a proactive environment and building rapport with others, this is the role for you. No prior experience in Insurance? No problem! This is the perfect opportunity to transfer your experience to break into a new industry. Youll have the opportunity to grow your knowledge and youll benefit from additional avenues for growth and advancement. We will teach you everything you need to know. Are you an Experienced CSR? Incredible! You will benefit from continued training and education as well as career development and advancement opportunities. Continue growing your knowledge with our mentorship and training. You will also have the opportunity for advancement and the option to transition into sales if desired. Apply now to join our team and our commitment to customer satisfaction and success. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Flexible Schedule Mon-Fri Schedule Hands on Training Career Growth Opportunities Dental Insurance Vision Insurance Responsibilities Your Role in Serving Our Clients: Were looking for someone who values people, communicates with care, and is committed to making a difference in our clients lives. Client Interaction: Listen with empathy and guide clients through their insurance questions, offering thoughtful and informed recommendations. Problem Resolution: Help resolve concerns with patience and professionalism, always aiming for a positive client experience. Policy Adjustments: Assist clients with policy updates that reflect their changing needs and stages of life. Claim Support: Provide caring, step-by-step support through the claims process during what can be a stressful time. Documentation: Keep clear, accurate records of communications and changes to ensure consistency and trust. Team Collaboration: Partner with your teammates to share ideas and continually improve how we serve others. Requirements What Were Looking For: Were seeking someone who is motivated, service-minded, and ready to grow in the insurance industry. Licensing: An active Alaska Property & Casualty License is highly desired (but were open to helping the right person get licensed). Experience: Prior experience in insurance or consulting is a plus. If you have 2+ years of verifiable Allstate experience, you'll receive a $1,500 bonus. Communication: Clear, professional communicationboth written and verbalis essential. Customer Service: A heart for helping others and delivering excellent service. Teamwork: Comfortable working with a close-knit, diverse team in an office setting. Problem Solving: Able to understand client needs and offer the right solutions. Industry Awareness: Familiarity with insurance products and trends is beneficial. Bilingual: Being bilingual is a big plus and greatly valued in our community. If this sounds like you, wed love to meet you!

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The Commercial & Business Financial Services Officer primary role is to develop and execute the Commercial and Business Segment for lending and deposit products. In collaboration with internal corporate business partners, develops business strategy, grows the commercial and business membership and delivers on Commercial goals. This includes cross selling all appropriate Credit Union services to new, existing and potential commercial and business members. Effectively builds the commercial and business segment of the credit union portfolio by soliciting, promoting and communicating credit union membership and its benefits. This includes existing relationships and making sure retention of those relationships is kept to the highest levels. Participates in community activities to promote and increase awareness of Nuvision Federal Credit Union and/or Denali. A division of Nuvision Credit Union. Work collaboratively with the retail and Small Business teams on the commercial and business products and services offered by the credit union for referrals to enhance sales efforts throughout the credit union. This position is responsible for the quality and accuracy of all commercial and business loan and account transactions, opening new accounts and ensuring the proper documentation is complete on all new account openings with minimal exceptions. A primary role of this position is the member experience and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. They must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy. Responsibilities: Meets all commercial and business member needs by providing timely processing of commercial and business loan and account transactions. This position performs a wide variety of duties related to handling member transactions including but not limited to; opening and closing all types of deposit and loan accounts, posting deposits, withdrawals, and loan/VISA payments, performing account transfers, recommending other products and services, and any kind of commercial and business account maintenance. All transactions are expected to be accurate and completed in a timely manner in order to ensure that Credit Union Member Service goals are achieved. Builds strong, collaborative relationships with the members to keep retention of those members high and to grow the commercial and business membership according to assigned sales goals. Collaborates with commercial lending, small business team and retail partners to ensure product development for the commercial and business segments are effectively being offered to understand where enhancements are needed and the retention of the commercial and business membership is kept at the highest level. To include reviewing high profile commercial member accounts weekly to secure ongoing membership. This position profiles the member to recommend and cross sell product and service solutions including; Investment Services, Insurance Products, First Mortgages, Small Business product services including lending, consumer deposit and lending services, and auto lending. Member experience is a primary focus and is expected to represent Nuvision Federal Credit Union in a positive and professional manner at all times, showing mutual respect while working with and collaborating with others to build strong relationships internally within the organization and externally with our members. Must maintain confidentiality with member information, pay attention to detail, demonstrate sound judgment, and act with tact and diplomacy. Implement, monitor, and ensure compliance with Credit Union policies and procedures in relation to commercial and business operations. Review and recommend changes to department procedures to improve efficiencies and exceed member service and sales goals. Supports and participates in continuous improvement activities. Represents the Credit Union in a positive and professional manner. Maintains member, team members and other sensitive information with confidentiality. Treats co-workers and members with respect. Supports, participates and volunteers in credit union member community activities, member relations and events that promotes member centric experiences. Other related duties as assigned. Minimum Qualifications: 18 months Financial institution experience with prior loan experience and reaching service and performance goals Commercial lending and business services experience Working knowledge of business deposit and loan products, commercial cash management experience. Proven ability to garner business. Demonstrated ability to operate office machines to include 10-key. Strong interpersonal skills with the ability to effectively listen, understand, and anticipate member needs. Excellent customer service and problem resolutions skills. Proficient with PC and demonstrated ability to use Microsoft applications including Outlook, Word and Excel. Excellent verbal and written communication skills in person and over the phone. Preferred Qualifications: 24 months Financial institution experience with prior loan experience and reaching service and performance goals Proven ability to generate business while participating in community business development Ability to problem solve Presentation skills and self starter Able to work with a sense of urgency in a fast paced, high pressure environment with multiple &/or constantly changing environments Education: H.S. Diploma or equivalent Website: nuvisionfederal.com/careers Pay scale by applicable geographic location: Alaska: Min $23.29 - Mid $29.11 - Max $34.94 The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type of years and applicable experience within the industry, job related training/education, etc. Applicants must be legally authorized to work in the U.S. without the need for current or future sponsorship. Benefits: Medical Dental Vision Life Insurance Flexible Spending Account 401(k) Matching Paid Time Off Training Provided Tuition Reimbursement

Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.

Job DescriptionBenefits: 4 day work week Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Glenn Marlin - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service / sales experience preferred. Comfortable with engaging in sales conversations. Goal-oriented and motivated by achieving measurable results. Must be willing to obtain state licensing in Property/Casualty.

Reports to: Varies by location Functions Supervised: None Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service and loan activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities. Duties and Responsibilities: Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization. Ensure all members receive prompt, professional, helpful, and courteous service during each interaction. Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines. Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being. Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards. Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned. Process consumer loan applications and loan closings according to credit union policies, the Equal Credit Opportunity Act, and the Fair Credit Reporting Act. Enhance member experience by uncovering and recommending additional lending opportunities and ancillary loan products. Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes. Build meaningful relationships by participating in branch promotions and community events, as assigned. Work effectively in a team environment across all organizational levels. Perform other duties as assigned. Qualifications Education: High school graduate or equivalent Creditable Experience in Lieu of Education: Not Applicable Experience/Skills: Passion for helping people and the drive to build relationships that assist members meet financial goals. Good communication and human relation skills. Ability to effectively ask open-ended questions, problem solve and provide solutions. Develop strong working relationships with coworkers and business line partners through collaboration. Must be able to lift 25 pounds. Tenure: Financial Services Representative II, Category 14, requires six months tenure in the Financial Services Representative I, Category 15 position, and completion of curriculum with performance that meets or exceeds expectations as stated on Performance Evaluation Plan. Directly related work experience and/or accelerated training completion may be substituted for tenure. Compensation Salary Pay Range: Financial Services Representative I (Category 15): $20.31 - $29.25 hourly Financial Services Representative II (Category 14): $21.94 - $32.03 hourly Senior Financial Services Representative (Category 13): $23.69 - $35.28 hourly Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above. In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range. Benefits Short-term and long-term incentives Comprehensive medical, dental and vision insurance plan that has HSA and FSA options 401(k) plan with a 5% match Employee Assistance Program (EAP) Life and disability coverage Voluntary cash benefits for accident, hospitalization and critical illness Click here to view Global's comprehensive Benefits Programs Equal Opportunity Employer GDPR Privacy Notice

Reports to: Varies by location Functions Supervised: None Primary Functions: Deliver positive member experiences through a consultative, empathetic, and personalized service approach in person and over the phone. Accurately perform requested transactions and member service activities while proactively identifying opportunities and making financial product and service recommendations to meet member needs. Contribute to the growth of the credit union by meeting individual, branch, and business line goals through cross sales activities. Duties and Responsibilities: Actively engage with existing and prospective members to create a positive member experience that is consistent with the values and culture of the organization. Ensure all members receive prompt, professional, helpful, and courteous service during each interaction. Deepen member relationships through expert knowledge of credit union products and services and the execution of member engagement strategies through in-person conversations, relationship calling and referrals to other business lines. Use a consultative approach and resources such as the Member Vision Plan to develop solutions that will educate and improve member's financial well-being. Ensure accuracy and completion of all transactions and member service requests as outlined in the employee performance standards. Efficiently onboard members in the system and complete outbound call programs and set appointments to meet member needs, as assigned. Support the Member Service Center with incoming calls as scheduled, monitor activities and remain flexible to changes. Build meaningful relationships by participating in branch promotions and community events, as assigned. Work effectively in a team environment across all organizational levels. Perform other duties as assigned. Qualifications Education: High school graduate or equivalent Creditable Experience in Lieu of Education: Not Applicable Experience/Skills: Passion for helping people and the drive to build relationships that assist members meet financial goals. Good communication and human relation skills. Ability to effectively ask open-ended questions, problem solve and provide solutions. Develop strong working relationships with coworkers and business line partners through collaboration. Must be able to lift 25 pounds Tenure: Financial Services Representative II (Category 14) requires six months tenure in the Financial Services Representative I (Category 15) position, and completion of curriculum with performance that meets or exceeds expectations as stated on Performance Evaluation Plan. Senior Financial Services Representative (Category 13) requires six months tenure in the Financial Services Representative II (Category 14) position, with performance that meets or exceeds expectations as stated on Performance Evaluation Plan and Employee Success Profile. Directly related work experience and/or accelerated training completion may be substituted for tenure. Compensation Salary Pay Range: Financial Services Representative I (Category 15): $20.31 - $29.25 hourly Financial Services Representative II (Category 14): $21.94 - $32.03 hourly Senior Financial Services Representative (Category 13): $23.69 - $35.28 hourly Starting base salary will be determined based on candidate experience, qualifications, education, and local or state wage requirements, if applicable and will fall within the range provided above. In accordance with our Salary Administration policy, new hire base salaries generally fall within the minimum to midpoint of the listed range. Benefits Short-term and long-term incentives Comprehensive medical, dental and vision insurance plan that has HSA and FSA options 401(k) plan with a 5% match Employee Assistance Program (EAP) Life and disability coverage Voluntary cash benefits for accident, hospitalization and critical illness Click here to view Global's comprehensive Benefits Programs Equal Opportunity Employer