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  • Peoples Bank Customer Support Representative

    Peoples Bank 4.5company rating

    Member service representative job in Bellingham, WA

    Customer Support Representative Customer Contact Center Bellingham, WA Monday - Friday 7:45 am to 6:10 pm|32 hours per week A Day in Your Life at Peoples Bank: As a Customer Support Representative, you will provide new and existing customers with high quality service and specialize in assessing customer needs over the phone at our call center. Additionally, you will provide ongoing service pertaining to the Bank's remote delivery channels (telephone, website, email, VRU and Mobile Banking) and provide our customers with a clear understanding of the technical aspects of different delivery channels. Your Primary Responsibilities Would Include: Providing our customers with a high level of service. Answering in-bound telephone calls for existing and future customers. Answering calls for the bank's internal switchboard and routing calls appropriately. Asking probing questions of callers to determine their needs quickly and efficiently. Handling customer inquiries and account maintenance for personal and business accounts. Researching and customer follow-up may be necessary. Assessing customer needs and make product/service recommendations or appropriately refer to our banking partners. Requirements What You Bring to the Team: You have a High School Diploma, G.E.D. or equivalent. You are enthusiastic about providing a high level of customer service. You demonstrate commitment to providing consistent exceptional customer service, which includes cross-selling other bank products that would benefit our customers, when appropriate. You have experience with Outlook, Word, and Excel preferred. You can perform multiple tasks simultaneously. You have strong interpersonal skills including professional etiquette and service mentality. You are skilled at business communication, both verbal and written. You have a strong professional demeanor and high regard for confidentiality. You can travel to other Peoples Bank locations and off-site for meetings and/or training as required. You have the ability to model the Peoples Bank Mission, Vision, and Values. This position description is not intended to cover or contain a comprehensive list of all functions, duties or responsibilities that are required in this position. Functions, duties, or responsibilities are subject to change at any time with or without notice. *For a comprehensive job description please contact HR department at ********************************** The Bank's Commitment to You: We ensure that YOU are provided with dedicated, tailored support from our existing team. We admire your passion for growth and self-fulfillment, so we offer engaging professional development and career advancement opportunities. In addition, you will be working with a widely supportive HR team with a wealth of knowledge across a variety of areas. For over 100 years, Peoples Bank's philosophy of “People First” has created an unwavering commitment to our employees, customer, and local communities. Our purpose is to serve our communities with honesty, integrity, respect, and commitment - and our promise, “A Higher Level of Service” always starts and ends with people. We strive to be the “Best Community Bank in the Pacific Northwest” and that endeavor includes being the “Best Employer in the Pacific Northwest”. Our Employees Enjoy Generous Benefits: We share our success with you through Profit Sharing, Incentives, and other Bonus Structures, based on your position. We enjoy a healthy work/life balance by offering 12 days of paid vacation, 2 paid wellness days, 2 days of paid community service time, as well as paid sick leave that is accrued based on hours worked. Our employees will also enjoy 11 paid holidays throughout the calendar year. We understand that wellness needs can look different for everybody, so we provide a full suite of Health benefits to employees and their families that includes Medical, Dental and Vision Insurance, Mental Health Resources, and a $200 annual reimbursement for wellness related expenses. We invest in your financial security by providing an 8% 401(k) employer match and safety net of life and disability plans. EEO Statement(s): At Peoples Bank, we know we are better together. We are dedicated to crafting a workplace that reflects the different backgrounds and perspectives of our communities, customers, and employees. If you're excited about the job, we encourage you to apply, all experiences are welcome. Peoples Bank is proud to be an equal opportunity workplace and affirmative action employer. Salary Description $20.50 - $23.92 per hour
    $20.5-23.9 hourly Easy Apply 7d ago
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  • Customer Support Representative

    Place 3.7company rating

    Member service representative job in Bellingham, WA

    BRIVITY | Powered by PLACE PLACE is an end-to-end technology and business services platform designed to simplify the real estate lifecycle for both consumers and their real estate agents. Top producing real estate teams partner with PLACE because we take care of bookkeeping, human resources, in-house legal, design and marketing, talent acquisition, business training and coaching. Consumers choose real estate teams Powered by PLACE because our partners are positioned to deliver a better experience to their valued clients. About Brivity: Brivity Platform is the all-in-one real estate solution that automates 50-75% of daily tasks and offers real estate professionals the leverage they need to generate more business, stay top of mind, close more deals, and deliver unparalleled service to their valued clients-all in one system[place]. Brivity is the technology suite of choice for 3,000+ of the nation's top producing real estate agents and teams, including those Powered by PLACE. Customer Support Representative Our Customer Support Representatives are the front line of our customer experience, providing product expertise, solutions, and service with empathy and precision. They take full ownership of customer inquiries, ensuring timely documentation and resolution, while collaborating closely with the Escalation and Product teams to improve systems and enhance the overall customer journey. This role is ideal for someone who thrives in a fast-paced, customer-first environment, enjoys problem-solving, and is eager to grow their technical and communication skills. Reports to: Support Team Lead Responsibilities Resolve product or service issues by clarifying customer concerns, identifying root causes, determining the best solutions, and following up to ensure satisfaction. Deliver accurate, timely, and complete information through calls, chats, and support tickets using the appropriate tools and resources. Manage high volumes of customer interactions while maintaining professionalism and efficiency. Identify recurring issues and communicate trends or feedback to leadership to inform product enhancements. Recommend process or product improvements that elevate the customer experience. Meet or exceed personal and team service-level targets. Handle complaints with empathy and composure, always representing the brand with professionalism. Follow established communication standards, procedures, and guidelines. Go above and beyond to engage and delight customers. Stay informed about company updates, events, and promotions to provide accurate information to customers. Your Skills Strong verbal and written communication skills. Proven ability to learn and maintain thorough product knowledge. Demonstrated success in managing multiple priorities with attention to detail and accuracy. Strong pattern recognition and analytical thinking skills. Excellent organizational and multitasking abilities. Ability to respond to customer inquiries in a professional, timely, and empathetic manner. Willingness to learn and leverage AI tools to enhance productivity, efficiency, and customer experience. Positive, team-oriented attitude with a desire to continuously learn and improve. We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees. Employees and their qualified dependents are offered the following benefits: Medical Health Savings Account Dental Vision Additionally they are eligible to enroll in the following voluntary benefits: Short Term Disability Accidental and Illness Insurance Life Insurance Employees are also enrolled in Long Term Disability Insurance and eligible to enroll in the company's 401k program. Employees are offered the following: Vacation Time as Needed 10 Sick Days 9 Paid Holidays and 2 Paid Floating Holidays 3 days of Bereavement Leave Time off for Voting and Jury Duty Employee Assistance Program Employees are eligible to participate in the company's yearly Stock Purchase Program. Salary: $22-25 per hour We are an equal opportunity employer and value diversity. All employment is decided on the basis of qualifications, merit and business need. We are committed to creating an inclusive environment for all employees.
    $22-25 hourly Auto-Apply 29d ago
  • LMHC Associate - Fee For Service

    Thriveworks 4.3company rating

    Member service representative job in Bellingham, WA

    Thriveworks is currently seeking provisionally licensed individuals pursuing Washington Licensure as an LMHC in Bellingham, WA to provide remote or a mix of telehealth and face-to-face sessions. This role is eligible for a $12,500 ramp stipend for clinicians offering 25+ hours of availability per week. At Thriveworks, we're not just growing a practice-we're building a movement to transform mental health care. Founded and led by clinicians, we understand what it takes to support our team so they can focus on what they do best: delivering exceptional care. Who We Are Thriveworks is a trusted mental health provider with 340+ locations and a nationwide hybrid care model. We serve over 175,000 clients annually through more than 1.7 million sessions, and those numbers are growing. As a clinician-founded and clinician-led organization, we offer the tools, support, and community you need to build a fulfilling, long-term career. What We're Looking For We're hiring provisionally licensed clinicians in Washington who are ready to make a difference and grow with us. We're especially interested in: Full-time availability (30 hours/week - 25+ client visits with 5 hours administrative time including supervisory meetings). Behavioral health generalists (open to seeing couples/children, with our support) Clinicians who value autonomy and also enjoy being part of a team Strong character matters - we value integrity, openness, and a commitment to quality care Flexibility in your work schedule Qualifications: Must live and be seeking licensure in the state where services are provided A graduate of an approved 60-credit hour program Approved by the board as a LMHCA Graduate or Post-graduate work experience in a counseling setting treating depression and anxiety is required Graduate or Post-graduate work experience independently conducting intakes and diagnosing (preferred) according to the current DSM-5 under a licensed supervisor. Compensation: Up to $57,700 based on licensure type/level, session volume, and bonus opportunities. What We Provide We do the heavy lifting so you can focus on care. As a W2 employee, you'll receive: $12,500 ramp stipend for 25+ clinical hours/week Guaranteed, bi-weekly pay (no need to wait on reimbursement) FREE group and individual clinical supervision provided Paid orientation and annual pay increases PTO and flexible scheduling (7am-10pm, 7 days/week) No-show protection and caseload build within 90 days of credentialing Credentialing, billing, scheduling, and marketing support Health, dental, life, liability, and disability insurance options 401k with 3% employer match CEU reimbursement and free in-house training Opportunities for paid resident supervisory roles A vibrant clinical community-online and in person Monthly peer consultations and professional development A clear path for career growth and internal promotion A Place to Belong and Thrive Thriveworks is a certified Great Place to Work and a community built on inclusion, growth, and support. Whether you're seeking mentorship, advancement, or a place where your impact matters, you'll find it here. 93% of our team reports feeling included, and 87% say their work has purpose-and we think that says a lot. Ready to Join Us? Apply today to become part of a team that's changing mental health care for clients and clinicians alike. #LI-Hybrid #LI-MS1 Interested in joining Team Thriveworks? We're thrilled to meet you! With Job scams becoming more and more frequent, here's how to know you're speaking with a real member of our team: Our recruiters and other team members will only email you from ************************* or an @thriveworks.com email address. Our interviews will take place over Google Meet (not Microsoft Teams or Zoom) We will never ask you to purchase or send us equipment. If you see a scam related to Thriveworks, please report to ***********************. You can contact ************************** with any questions or concerns. Thriveworks is an Equal Opportunity Employer. Our people are our most valuable assets. We embrace and encourage differences in age, color, disability, ethnicity, gender identity or expression, national origin, physical and mental ability, race, religion, sexual orientation, veteran status, and other characteristics that make our employees unique. We encourage and welcome diverse candidates to apply for any position you are qualified for to bring your unique perspective to our team. By clicking Apply, you acknowledge that Thriveworks may contact you regarding your application.
    $57.7k yearly Auto-Apply 23d ago
  • Domino's Pizza Maker/CSR - Lynden, WA (7073)

    Domino's Franchise

    Member service representative job in Lynden, WA

    JPC LLC is a Franchise with Domino's Pizza looking to provide opportunity to new team members who are looking for the FUN job, develop skills and grow fast within our organization. Opportunities are limitless with Domino's! Job Description As a CSR at Domino's we take pride in our work. It takes some love to make a beautiful pizza! CSRs / Pizza Makers will work inside the kitchen taking phone orders, counter orders, and cleaning equipment and the facility. The best part is making pizza! Its not like another food job, pizza is an art and we will teach you the techniques to make every pizza a fabulous piece of art while working as a team to achieve great customer service as well as have fun doing it! Domino's is a great entry level job or second job for those looking to develop team skills, customer service, and take pride in the art of making pizza. Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, and providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. ADDITIONAL INFORMATION - Full Time or Part time available! Or even just a day or two a week! - Employee Discounts! - Paid Training - Flexible schedules! - Perfect job for students or extra hours after another job - Tips paid out after shift! - Great pay! - CSRs make state minimum + tips - Benefits: All team members are eligible for benefits (eligibility for certain benefits dependent on approximate hours worked per week) Did you know 90% of Domino's franchisees started out as Pizza Makers or Drivers? Check out the video below and hear it from one of our own team members who climbed the ladder! Qualifications At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino's store owners, 90% of which started as delivery drivers and pizza makers in our stores! Additional Information Benefits: -Paid sick leave per Washington law -Health Care benefits for full time employees (30+ hours per week after waiting periods) -Dental and Vision plans available to purchase All your information will be kept confidential according to EEO guidelines. If there are any errors in the wages posted, or in the benefits that we provide, please email ******************* with the subject WAGE TRANSPARENCY and the store location you are applying for, and we will correct the advertisement within 5 days.
    $33k-42k yearly est. Easy Apply 8d ago
  • Customer Service Representative

    CHS, Inc. 3.7company rating

    Member service representative job in Lynden, WA

    Back to search " Customer Service Representative Employment Type: Hourly Schedule: Full Time Work Arrangement: On-Site Salary Range: $15.19 - $22.79 /hr CHS Inc. is a leading global agribusiness owned by farmers, ranchers and cooperatives across the United States that provides grain, food and energy resources to businesses and consumers around the world. We serve agriculture customers and consumers across the United States and around the world. Most of our 10,000 employees are in the United States, but today we have employees in 19 countries. At CHS, we are creating connections to empower agriculture. Summary CHS Northwest has an opportunity in our Propane Administration Office located in Lynden, WA. We are looking for a Customer Service Representative to manage all aspects of an excellent customer service experience for current and prospective customers. You must be a detail-oriented, results-driven individual with a commitment to quality, accuracy and the ability to organize and prioritize workloads to meet deadlines. Excellent communication skills, both verbal and written, with strong analytical and customer service skills, and the ability to work in both a team environment and on self-directed tasks are essential. This is a great opportunity to work with the largest co-op in the U.S, while still making an impact in our local communities. Our fun and safe work environment is waiting for you, apply today! Responsibilities * Under limited supervision, handles a variety of customer service inquiries and problems received by telephone, fax, email, text or other web/internet media. * Inquiries are routine and cover basic situations. Company practices and service/return policies are well-established and documented requiring minimal interpretation or deviation. * Reviews and troubleshoots customer problems and initiates standard action for repair, replacement, return or field service as guided by customer service policies. * May refer customers to published materials or other sources of information. Refers non-standard problems to senior staff. Maintains associated records and logs of activity. * Other duties and responsibilities as needed or assigned. Minimum Qualifications (required) * Knowledge of Customer Service and Support * High School diploma or GED Additional Qualifications * Strong written and verbal communication skills * Proficient with MS Word, Excel, and PowerPoint * Ability to work extended hours to meet business demands * Ability to read, write and communicate in Spanish, preferred * Pre-employment screening is based on the job requirements and industry guidelines and may or may not be required for the position. If required, selected candidates must pass pre-employment screenings to include all or a combination of drug, criminal, motor vehicle check, physical requirements and FMSCA Clearinghouse. Physical Requirements * Ability to sit, stand, bend, walk and talk CHS offers a competitive total rewards package. Compensation includes base wage and, depending upon position, may include other earnings such as bonus, incentives and commissions. Actual pay offered will vary based on multiple factors which may include, without limitation, experience, education, training, specialized skills and certifications, minimum wage/salary requirements under local law. Benefits include medical, dental, vision, wellness programs, life insurance, health and dependent care spending accounts, paid time off, 401(k), pension, profit sharing, short- and long-term disability, tuition reimbursement and adoption assistance, subject to the eligibility requirements for each benefit plan. This position is designated by CHS Inc. as a safety-sensitive position pursuant to Washington law, RCW 49.44.240. Please be advised that due to this designation (and notice to applicants of the same), the pre-employment drug testing panel for this position will include marijuana and its metabolites. CHS is an Equal Opportunity Employer/Veterans/Disability. Please note that any communication from a CHS recruiter would be sent using a chsinc.com email address. In addition, a CHS recruiter will not ask for confidential information over the phone or in an email, or request money from a candidate involved in an offer process. If you have questions regarding an employment opportunity, please reach out to *********************; to verify that the communication is from CHS.
    $15.2-22.8 hourly Easy Apply 30d ago
  • Insurance Customer Service Specialist

    Allstate Jensen Agency

    Member service representative job in Bellingham, WA

    Job Description Needed: Organized individual with great self management skills for a Customer Service Specialist in our busy Bellingham Allstate agency. We are looking for a compassionate individual who loves helping people and building relationships. Service current clients with updates and changes, cross sell needed policies and educating on coverage! Need someone with great follow up and attention to detail. Great Attitude is a must! Fun , friendly atmosphere and beautiful office. Personal Lines License and Insurance experience required and Salary is DOE Benefits Annual Base Salary + Commission + Bonus Opportunities Health Insurance Mon-Fri Schedule Hands on Training Life Insurance Career Growth Opportunities Paid Time Off (PTO) Responsibilities - Knowledge of ALL Allstate products - Call current clients and cross sell needed policies - Complete service work - Uses creativity and problem solving - Asks for referrals - Networks and check in regularly with mortgage brokers, real estate agents, insurance brokers, title companies - Follow up Follow up Follow up Follow up :) Requirements WA State Personal Lines License REQUIRED - we can help you obtain Must pass background check as required by Allstate
    $31k-40k yearly est. 12d ago
  • Customer Service Representative

    Circle K Stores, Inc. 4.3company rating

    Member service representative job in Anacortes, WA

    Shift Availability Flexible Availability Job Type Part time Customer Service Representative We want you to join our team as a Customer Service Representative. If you have the desire to be challenged, work in a fast-paced, fun environment and to grow your career - look no further. As a Customer Service Representative, you will enjoy: * Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability * Flexible Schedules * Weekly Pay * Weekly Bonus Potential * Large, Stable Employer * Fast Career Opportunities * Work With Fun, Motivated People * Task Variety * Paid Comprehensive Training * 401K With a Competitive Company Match * Flexible Spending/Health Savings Accounts * Tuition Reimbursement Your key responsibilities: You will greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards for store appearance and provide fast and friendly service to our customers. Provide regular and predicable onsite attendance. You will interact with many customers daily, all while working with a fun, energetic team accomplishing daily tasks around the store! You are good at: * Selling products to customers * Providing excellent customer care * Communication and friendly conversation * Performing at a quick pace while having fun * Working as part of a team to accomplish daily goals * Coming up with great ideas to solve problems * Thinking quickly and offering suggestions Great if you have: * Retail and customer service experience * Sales associate or cashiering experience * High school diploma or equivalent * Motivation to advance in your career! * Willingness to learn and have fun! Physical Requirements: * Ability to stand and/or walk for up to 8 hours * Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift * Occasionally lift and/or carry up to 60 pounds from ground to waist level * Push/pull with arms up to a force of 20 pounds * Bend at the waist with some twisting up to one hour a shift * Grasp, reach and manipulate objects with hands. This handwork requires eye-hand coordination, and may require climbing a ladder to store and retrieve materials or place and remove signs Hiring Range: $20.97 to $20.97 Circle K is an Equal Opportunity Employer. The Company complies with the Americans with Disabilities Act (the ADA) and all state and local disability laws. Applicants with disabilities may be entitled to a reasonable accommodation under the terms of the ADA and certain state or local laws as long as it does not impose an undue hardship on the Company. Please inform the Company's Human Resources Representative if you need assistance completing any forms or to otherwise participate in the application process. Click below to review information about our company's use of the federal E-Verify program to check work eligibility: In English In Spanish
    $21-21 hourly 9d ago
  • Customer Development Representative

    Unifirst 4.6company rating

    Member service representative job in Marysville, WA

    Qualifications High school diploma Required; Bachelor's or Associate's degree preferred Proficiency with Mobile Technology, Microsoft Office Suite, and CRM Outside business-to-business sales or route sales experience preferred Individuals who drive their personal vehicles for business purposes will be required to comply with minimum auto insurance requirements per UniFirst's standards Company Overview: UniFirst is an international leader in the $18 billion dollar garment services industry. We currently employ 13,000 team partners who serve 300,000 business customer locations throughout the U.S., Canada, and Europe. We were included in the top 10 of Selling Power magazine's “Best Companies to Sell For” list and recognized on Forbes magazine's “Platinum 400 - Best Big Companies” list. As an 80-year old company focused on annual growth, there's never been a better time to join our outside sales team. UniFirst is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws Customer Development Representative UniFirst is seeking a motivated, self-driven individual for a Customer Development Representative position to increase sales within existing customer accounts in a dedicated market territory. As a Customer Development Representative, you will leverage warm relationships with existing customers to increase overall organic growth and profitability by selling additional products and services. Responsibilities of the Customer Development Representative: Assist existing clients by identifying opportunities and leveraging their current partnership with UniFirst by offering additional services, products and solutions Work with the Customer Service team to develop strategies to further develop our market share Conduct presentation meetings with potential clients as needed Each Customer Development Representative will be responsible for achieving 80 activities per week, including 8 Facility Needs Analysis meetings, 3 presentations and 1 sale UniFirst offers the Benefits you need to excel as a Customer Development Representative: Competitive base salary Incentives based on monthly sales Uncapped monthly commissions Protected territory Industry-leading sales training Vehicle Mileage and cell phone reimbursement Cutting edge sales tools, including a data management device with CRM software Full range of benefits including 401k and profit sharing, health and life insurance, Employee Assistance Program (EAP), disability coverage, vacation, sick time, paid holidays, tuition reimbursement, 30% employee discounts, and more A Career with UniFirst Offers: Training: With the most in-depth training platform in the industry, our employees get top quality skills training designed to enhance their performance and assist them with their career potential and advancement. Career Mobility: We're a growing company offering significant avenues for personal development and growth, and providing for continued career progression. Some companies like to promote from within, we love to! Technology: UniFirst's many cutting edge sales tools and innovative programs are designed with one purpose in mind - to help you succeed. Family Culture: Our unique family-like culture is what makes UniFirst an organization that stands out from the rest. Diversity: At UniFirst, you'll find an environment packed with different cultures, personalities, and backgrounds because we know it takes many kinds of people to make us successful.
    $38k-45k yearly est. Auto-Apply 35d ago
  • Customer Service Representative (Loan Consultant II)

    Lendmark Financial Services, Inc. 4.3company rating

    Member service representative job in Mount Vernon, WA

    At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and understand that people want to do business with people who care. That's one way we differ from our competitors. We are proud of what we as a team have accomplished. We will always strive for improvement, our motto since day one has been "Success is the only option." Lendmark Financial Services offers a comprehensive benefits package for employees and dependents that includes medical, dental, vision benefits, paid time off, paid holidays, 401(k), life insurance, long-term disability, tuition assistance and an employee assistance program. We also offer optional benefits such as critical care, auto, home and pet insurance as well as other ancillary insurance options. GENERAL SUMMARY: The role of Loan Consultant II is to provide exceptional customer experience while providing personal loan solutions. This position focuses on building a customer base through sales, loan extension and merchant referrals. Role success will be based on creation of customer experience, generation of business, compliance, attainment of monthly goals, and accuracy. MAJOR DUTIES/RESPONSIBILITIES: * Greet, assist and solicit individuals entering the office and calling by phone; receive and process credit and employment verifications, and record information obtained. * Process payments, distributions, and make recommendations regarding loan approvals. * Approve loans up to established lending limits and complete loan closings. * Handle account activities related to collection accounts, including phone calls and face to face communications with customers. * Prepare reports, correspondences, transaction documentation, and record and file documentation; operate cash drawer, process bank deposits, maintain records and balances and closing of the branch. * Actively market all branch products and services to individuals. * Perform all other duties as assigned by management. BASIC REQUIREMENTS: * High School Diploma or GED from accredited institution * 2-4 plus years consumer finance or related experience * Cash handling; computer skills; customer service skills * Ability to work with minimum supervision * Excellent communication skills * Proficient working knowledge of Microsoft Windows, Excel and Word Applications PREFERRED/DESIRED QUALIFICATIONS: * Associates or Bachelor's Degree * Bilingual, Spanish/English COMPENSATION: * The salary range for this position is $22/hr - $24/hr per hour, based on the specific Knowledge, Skills, Abilities and/or Experience of the selected candidate. * This position is eligible for Quarterly Incentive compensation based on individual and company performance guidelines. WORK ENVIRONMENT: * Office Environment If you are interested in a fast paced, high growth, team oriented and great culture environment, you'll enjoy a career with us!
    $22-24 hourly Auto-Apply 12d ago
  • Customer Service Representative

    West Mechanical Inc.

    Member service representative job in Bellingham, WA

    Job Description Customer Service Representative West Mechanical has been serving the greater Bellingham and surrounding area for over 40 years. We are currently looking for an experienced Customer Service Representative to join our team. Position Summary: A customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They're the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features. Pay: $21-25/hr Depending On Experience Work Hours: Monday - Friday; 8:30am to 5 pm BENEFITS: Highly competitive wages Health, Dental and Vision insurance - 100% paid for the employee by the employer PTO- This is based on hours worked .25 multiplier per hour/52 hours Paid Holidays New Years, Memorial Day, July 4th, Labor Day, Thanksgiving Day, and Christmas Day 401 k - After 1 year eligible up to 4% match Direct Deposit Required Qualifications: High school diploma or equivalent Aggressive self-starter Able to multi-task and answer a multi-line phone system Fast learner Advanced customer service skills Strong data entry skills Excellent verbal and written communication skills Strong interpersonal skills 1+ years of customer service experience Professional phone etiquette Strong attention to detail Well organized and ability to work independently Able to work flexible schedule that may include weekends Intermediate computer skills Problem solving skills
    $21-25 hourly 21d ago
  • Market Float Customer Service Representative III

    4618

    Member service representative job in Arlington, WA

    About us: Coastal Community Bank is a little bit of banking and a little bit of tech-ing. The people at Coastal don't just help people with their banking; they help reshape how banking technology allows and serves EVERYONE. We think and work like entrepreneurs, always moving and constantly improving. We care about each other, are go-getters, work hard, and play hard. If you're someone who thrives on innovation, wants to help others succeed, knows how to think outside the box, and believes that we're all in this together -- you belong here. Job Summary: Responsible for soliciting or building relationships with new customers, servicing and expanding relationships with existing customers. Assess customer needs, suggest or promote alternative products or services, and either fill the need or refer to appropriate area. Provide timely and accurate resolution of account related issues. This role will fill staffing needs within a specified market area: Arlington, Darrington, Smokey Point and Downtown Everett Essential Duties and Responsibilities: Provide customer service in accordance with Coastal's Core Values. Interview and assess customer and non-customer needs and suggest appropriate products or services. This may be in the branch or a call to a local business, or from a book of business. Conduct phone follow up and actively raise customer awareness of bank products and services. These activities may have a standard of frequency set by branch management. Maintain an organized system for tracking and following up on customer needs and track monthly production to the branch and individual goals. Provide customer referrals to Treasury Management, Commercial and Consumer Lending, Cash Management and Real Estate Lending. Provide timely resolution and follow through on customer issues and concerns. Complete account documentation according to bank guidelines. Maintain current knowledge of banking rules and regulations and complete monthly online training. Represent Coastal in a positive and professional manner. Provide back-up to the tellers and/or assist with operations duties as assigned. Actively work a book of customers to build relationships, grow the value of the book as management has goaled and keep a strong grasp on the retention of our clients. This may also include relationship reviews with a line of business. Compliance with all regulatory requirements. Conduct research and calling on prospects. Can open all personal and business accounts and issue debit cards. Can work BOB and give referrals to LOB partners. Can actively work new accounts, research businesses to call, and set up appointments for calling. Conducts audits, wires, business loans, and consumer/ RE loans. Other duties assigned. Requirements Qualifications: Outgoing, professional attitude with customers, prospects and co-workers Proven effective verbal and written communication skills Required to handle multiple tasks at the same time PC experience navigating in a Windows environment and using multiple applications Must have excellent attention to detail to ensure timely and effective communication with customer until request/issues have been resolved Previous sales experience, preferably of financial products and relationship development for retention Basic internet skills Must have banking experience EDUCATION AND/OR EXPERIENCE • Associate's degree (AA) or equivalent from two year college or technical school; or • One to two years related experience and/or training; or • Equivalent combination of education and experience HOW YOU'LL THRIVE AT COASTAL Be the Best - Communicate effectively, pay close attention to detail, and prioritize your personal development. Be Relentless - Thrive in a goal-oriented environment exercising both patience and persistence. Advocate for our customers and team members and strive to promote the Coastal Difference. Be Un-Bankey - Be a forward thinker with a creative mindset. Build long-lasting relationships promoting the Coastal Difference, built on a foundation of integrity, honesty, and trust. Embrace Gray Thinking - Use sound judgment while decision-making and problem-solving. Think outside the box. Stay Flexible - Organize and strategize effectively while always being prepared to adapt on the fly. Seek efficiencies for Coastal to work smarter, not harder. Take Care of Each Other - Understand what it means to be a true team player and have your teammate's back. Practice self-awareness and build your emotional intelligence. BEING YOU AT COASTAL Coastal is an equal opportunity employer. We are committed to providing a workplace free from discrimination and harassment. All employment decisions are based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status under applicable laws.? BENEFITS WE OFFER We're proud to offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance. Our offerings include: Medical Coverage: Choose from three competitive medical plans to find the coverage that best fits your needs and lifestyle. Health Savings Account (HSA): Available with eligible medical plans, offering tax advantages and employer contributions. Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses to help you save on out-of-pocket costs. Dental and Vision Insurance: Plans?to keep you and your family smiling and seeing clearly. Life Insurance: Company-paid basic life insurance with options to purchase additional coverage for yourself and your dependents. Long-Term (LTD)/Short-Term Disability (STD): Income protection in the event of a long-term illness or injury. Supplemental Benefits: Including Hospital Indemnity, Accident Insurance, and Critical Illness coverage to provide extra financial support when you need it most. 401(k) Retirement Plan: A competitive retirement savings plan with company matching to help you plan for the future. Paid Time Off: Generous vacation and sick leave policies to support your time away from work. Holidays: Enjoy 11 paid holidays throughout the year. Check out our benefits on our careers site! PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee must: have the ability to sit for extended periods of time have the ability to stand for extended periods of time have the ability to perform repetitive finger, hand and arm movement have ability to use electronic office equipment such as, computer keyboard and mouse, ten key, telephone, etc Occasionally stoop, kneel, crouch, or crawl. Occasionally lift and/or move up to10 pounds have the ability to view and read computer screen for extended periods of time Salary Description $24.28 - $33.99 per hour
    $24.3-34 hourly 38d ago
  • Customer Service Representative

    Midas Birnbaum

    Member service representative job in Bellingham, WA

    Midas is looking for a customer service representative with the knowledge of automobiles and the parts needed to help customers with complaints and questions, give customers information about products and services, make reservations, take orders, and process returns. You will need to answer phones, call vendors for parts, order parts online, have the knowledge to be able to put together a estimate for the customer. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers and the knowledge of the vehicle and the parts needed to do the job . We are asking for at least 3 years experience in the automotive field. You need to be able to multi-task. Compensation: $19.00 - $23.00 per hour Join Our Team As one of the largest destinations for automotive services, Midas is dominating the industry in developing career paths and building relationships within the communities they serve. At Midas, we take care of everything… tires, brakes, oil… so the opportunities to grow and develop expertise with Midas are endless. *************
    $19-23 hourly Auto-Apply 60d+ ago
  • Service Advisor

    Rairdon Auto Group

    Member service representative job in Bellingham, WA

    🚗 Service Advisor - Join the Team at Rairdon's Dodge Chrysler Jeep of Bellingham! 🚗 📍 Location: Bellingham, WA | 🕒 Full-Time | Great Benefits | Family-Owned Dealership Compensation: Full-time total annual compensation between $60,000.00 - $120,000.00; including monthly 6% commissions of individual gross profit on service, detail, and parts (excluding warranty) in accordance with the terms of pay plan; 3.75% commissions of individual gross profit on parts Warranty individual gross profit in accordance with the terms of pay plan; additional monthly 2% commission of individual gross profit on service and parts if the dealership's monthly customer satisfaction scores exceed national average in accordance with terms of pay plan. Benefits: Medical, Vision, and Dental Insurance Voluntary Short Term Disability Insurance Voluntary Accident Insurance Critical Illness Insurance Hospital Indemnity Insurance 6 Paid Holidays subject to completion of 90-day introductory period 401k plan with match, subject to completion of the introductory period and other eligibility requirements Paid Time Off (PTO): All new employees earn 1 hour of paid time off for every 40 hours worked in compliance with the applicable state paid sick leave law. Following 36 months of continuous service, full-time employees earn an additional 40 hours of PTO each anniversary year; following 120 months of continuous service, full-time employees earn 80 hours of PTO each anniversary year, according to terms of PTO policies. Dodge Chrysler Jeep Hyundai of Bellingham is looking for a friendly, driven, and customer-focused Service Advisor to join our growing team. If you're passionate about cars and thrive in a fast-paced, team-oriented environment, we want to hear from you! 🌟 What You'll Be Doing: Greet service customers with a professional and welcoming attitude Listen to vehicle concerns and document issues clearly Communicate with technicians to determine service needs and timelines Provide accurate cost and time estimates Recommend maintenance and repair services based on vehicle history and Honda guidelines Keep customers informed throughout the service process Ensure smooth and timely vehicle pickup and payment Deliver top-tier customer satisfaction every single time ✅ What We're Looking For: Previous Service Advisor or automotive customer service experience preferred Strong communication and problem-solving skills A customer-first attitude and a professional demeanor Ability to multitask in a busy service drive Familiarity with DMS software is a bonus 📝 Ready to Join Our Team? If you're ready to build a rewarding career with a dealership that values integrity, teamwork, and customer satisfaction, apply today! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $34k-60k yearly est. 10d ago
  • Service Advisor

    Swickard Auto Group

    Member service representative job in Bellingham, WA

    Aggressive compensation | Seeking previous customer service, sales, or service advising experience | Veterans encouraged to apply The Service Advisor is the critical link between customers and service technicians in a dealership or repair shop. You'll act as a customer service expert, technical communicator, and advisor, ensuring a smooth and positive experience throughout the vehicle service process. Responsibilities: Customer Service and Communication: Greet customers upon arrival, establishing rapport and understanding their service needs and concerns. Conduct visual inspections or road tests (as needed) to gather information. Clearly explain service recommendations, repair options, and estimated costs in a way that is easy for customers to understand. Obtain customer authorization for repairs before proceeding. Provide regular updates on service progress and address any customer questions or concerns promptly. Explain completed repairs and associated charges in detail. Follow up with customers after the service to ensure satisfaction and address any lingering issues. Service Process Management: Schedule service appointments according to technician availability and customer needs. Write detailed service orders outlining customer concerns, repair recommendations, and authorized work. Liaise with technicians, accurately communicating customer concerns and repair details. Track service progress and ensure timely completion within quoted timeframes. Process customer payments and ensure accurate invoicing. Maintain detailed service records for each vehicle. Technical Knowledge and Parts Management: Possess a strong understanding of automotive systems and common repairs. Stay updated on new technologies and service procedures. Research parts availability and pricing to provide accurate estimates to customers. Additional Responsibilities: Uphold safety regulations and shop protocols within the service department. May perform basic inspections or prepare vehicles for technicians. Other duties as assigned Qualifications: Demonstrates a high “HQ” (Hospitality Quotient) consisting of kindness & optimism, intellectual curiosity, work ethic, empathy, self-awareness, and integrity. Education: High school diploma or equivalent. Previous experience in customer service, sales, or service advising Certifications: A valid driver's license Strong understanding of automotive terminology and mechanical principles. Excellent communication and interpersonal skills, with the ability to explain technical details clearly and concisely. Customer service focuses on building trust and rapport. Ability to actively listen, identify customer needs, and address concerns effectively. Strong organizational skills and the ability to manage multiple tasks simultaneously. Proficient in computer skills and dealership management software (DMS). Ability to work independently and as part of a team. Benefits of Working at Swickard: Open Service Appointment Schedule - customers schedule service appointments with us when it's convenient for THEM. This means we maintain a bustling shop with more work and greater income potential for the service team. Career Path - Swickard isn't just a J-O-B. You'll learn and grow into different roles and be able to take on new leadership responsibilities. Ongoing training and support We are an Equal Opportunity Employer and value diversity and inclusion at our company. Competitive benefits package: Insurance: medical, dental, vision, life and pet insurance Optional disability coverage 401k plan - invest in your future! PTO and paid Holidays About Us We were founded in 2014 by Jeff Swickard in Wilsonville, OR. We're a hospitality company that happens to sell cars, parts, and service. We are a team. Everyone plays a role in our success. Culture: Our culture is defined by a few core principles: We want to be our customers' favorite place to purchase, lease, or service their vehicle and we want to be your favorite place to work! Highline Brands: Swickard has positioned itself as a leader in highline brands such as Mercedes Benz, BMW, Volvo, Porsche, Lexus, Audi, Land Rover, and more. We are consistently ranked as one of the fastest growing dealership groups in the US by Automotive News. Most people have a stressful experience buying or servicing their car. It shouldn't be that way. We're looking for people as crazy as we are about revolutionizing the car-buying experience and it starts with hospitality. Hospitality isn't just what we do, it's who we are. We need exceptionally talented individuals to join our mission and embark on a challenging, rewarding career. Do you have what it takes? Salary Description $80k - $150k per year
    $34k-60k yearly est. 58d ago
  • Member Services Specialist

    Sudden Valley Community Association

    Member service representative job in Bellingham, WA

    Nature of Work: The Member Services Specialist provides direct support to homeowners, members, and guests in all indoor and outdoor facilities operated by the Sudden Valley Community Association (SVCA). This position is responsible for delivering exceptional customer service, ensuring compliance with SVCA rules and procedures, and supporting the Association's recreational, administrative, and community programs. The role requires flexibility, professionalism, and the ability to adapt to a wide variety of tasks and environments. and Responsibilities This position may occasionally require a flexible schedule, including mornings, evenings, weekends, and holiday assignments. Work is performed in both indoor office settings and outdoor recreational facilities in all weather conditions. Greet members and guests courteously and professionally. Provide accurate information about SVCA programs, services, and facilities. Educate members and the public on SVCA standards, rules, and policies. Perform all customer service desk activities, including but not limited to: Opening and closing facilities as scheduled. Answering phones and assisting callers with questions about SVCA services. Responding to member questions and concerns promptly; escalate to Office Manager or General Manager as appropriate. Managing access to SVCA amenities (e.g., Fitness Center, pools) including eligibility verification, form completion, and taking ID photos. Processing POS transactions accurately, balancing tills, and adhering to financial procedures. Maintain facility cleanliness, organization, and readiness for member use. Support members, guests, vendors, and contractors, including meeting space setup and coordination. Assist with SVCA events, which may include food and beverage service (food handler permit may be required). Promote SVCA programs, services, and events through drafting content, creating brochures, and assisting with communications. Collaborate with administrative staff to upload program and event information to SVCA's website, social media, and e-Blasts, and write articles for The Views newspaper Sort and deliver mail to different departments. Create shipping labels and run envelopes for mailing through postage machine Post meeting agendas online and at facilities. Issue and track temporary parking permits. Perform other duties as assigned by the General Manager. Note: This job description is not intended to be an all-inclusive list of duties. Employees may be required to perform other tasks to support the ongoing needs of SVCA. Work Experience/ Educational Requirements: (Suitable work experience may substitute for Educational Requirements) High School diploma or GED required. Minimum 2 years' experience in customer service, recreation, or office environment (in-person, email, or phone support). Proficiency with Microsoft Office applications (Word, Excel, Outlook, Publisher). Additional Requirements: Ability to lift 25 lbs Must successfully pass a background check Pre-employment drug screening required
    $36k-45k yearly est. 19d ago
  • Customer Service Representative

    Barlean's Organic Oils 3.7company rating

    Member service representative job in Ferndale, WA

    This is a full-time onsite position at our facility located in Ferndale, WA. $22-$24 Per Hour ABOUT BARLEAN'S Barlean's is a privately owned nutritional supplements brand based in Ferndale, Washington. We're looking for a Customer Service Representative who loves helping people, communicates clearly, and enjoys working with a collaborative team to support both our consumers and retail partners. JOB SUMMARY The Customer Service Representative is a key point of contact for customers and retailers, delivering friendly, accurate support via phone, email, and chat. This role also supports internal teams with order processing, account maintenance, and administrative tasks. Success in this role looks like timely responses, thorough documentation, attention to detail, and consistent follow-through. PRIMARY RESPONSIBILITIES Respond to customer and retailer inquiries via phone, email, and chat; provide accurate information and solutions. Support customers with product questions using approved information (ingredients, label details, usage directions, and company guidelines). Process consumer and retailer orders; review for accuracy and resolve discrepancies. Create and maintain customer/retailer accounts and update records accurately. Handle complaints with empathy and professionalism; document issues and follow up to ensure resolution. Create small-parcel shipments as needed and troubleshoot delivery issues. Collaborate with internal teams (e.g., Sales, Warehouse, QA) to resolve order, account, and product-related concerns. Use internal systems to log interactions, document outcomes, and maintain organized records. Ensure compliance with all GMP's, GDP's, Barlean's SOP's, and SQF regulations. Requirements KNOWLEDGE AND SKILL REQUIREMENTS 2+ years of customer service experience. Strong written and verbal communication skills; professional phone presence. Proficiency with Windows and Microsoft Office (Teams, Outlook, Excel). Customer-first mindset with strong active listening and problem-solving skills. Ability to multitask, prioritize, and manage time in an office environment. Professional, positive demeanor; empathy, emotional intelligence, and a sense of humor. PREFERRED QUALIFICATIONS Experience, education, or interest in nutritional supplements / health and wellness. Experience with EDI and ERP systems (e.g., SageX3, NetSuite, SAP etc.). Experience with ticketing/CRM tools (e.g., Freshdesk/Zendesk) Experience with Shopify or similar ecommerce platforms EDUCATION AND EXPERIENCE High school diploma or GED required. Associate's or Bachelor's degree preferred. WORKING CONDITIONS Full-time, in-office position in Ferndale, WA. Potential work-from-home Fridays may be available at the discretion of the Director of Customer Service. Department hours are 7:00 a.m. to 4:30 p.m.; specific shift schedule will be discussed during interviews. Must be able to work at a computer for extended periods. Rare evening or weekend work may be required. BENEFITS Medical, Dental, Vision and Life Insurance 401K with company match 5K Yearly Tuition Reimbursement (after one year of employment) Paid Time Off & Paid Holidays Salary Description $22 - $24 Hourly
    $22-24 hourly 13d ago
  • Care Team Specialist II - Dental

    Jefferson Healthcare 4.0company rating

    Member service representative job in Port Townsend, WA

    Care Team Specialist II Dental Clinic Announcement #321794 Jefferson Healthcare is seeking a highly organized and detail-oriented individual to join our Dental Clinic as a Care Team Specialist II. The ideal candidate will possess excellent communication skills and the ability to work well with both patients and healthcare professionals. The primary responsibilities of this position will include managing patient referrals, ensuring that all necessary information is obtained and communicated to the appropriate parties, and maintaining accurate records of all referrals. The successful candidate will also coordinate and schedule appointments, follow up with patients and physicians, and provide excellent customer service to all parties involved. If you are passionate about helping patients receive the care they need, we encourage you to apply for this exciting opportunity. What you'll need: * High School degree or equivalent required * Two years of related experience in a medical group office or other related experience required. * Experience or education providing basic knowledge of medical terminology required. Schedule: 1.0 FTE; 40 hours/week; Day Shift; No weekends! What we can offer you: * Medical, dental, vision, retirement, PTO, and more * Outstanding benefits, including low insurance premiums for individuals and families. * Hands-on training * Opportunities for advancement To apply: To apply for this position and future positions, please visit our careers website at *************************************************** Jefferson Healthcare is an Equal Opportunity and Affirmative Action Employer. We promote excellence through diversity and encourage all qualified individuals to apply. Disclaimer: As part of Jefferson Healthcare's commitment to a safe and high-quality workplace, all candidates are required to complete pre-employment screenings, including a criminal background check, and for certain positions, a drug test. Screenings are conducted in accordance with RCW 43.43.815, RCW 43.43.830-.842, and RCW 49.44.240, as well as Jefferson Healthcare's Drug and Alcohol Policy. Roles designated as safety-sensitive may be tested under a standard or modified (non-THC) drug panel, consistent with Washington State law.
    $36k-42k yearly est. 33d ago
  • New Accounts Representative

    Heritage Bank 4.4company rating

    Member service representative job in Oak Harbor, WA

    Heritage Bank currently has an exciting opportunity to join our organization! At Heritage Bank we are committed to delivering exceptional financial services to our customers. The Oak Harbor Branch is seeking a n ew accounts representative to help customers meet their financial goals by providing exceptional customer service, opening new accounts, and actively participating in branch sales activities.This position is Full Time; typical schedule is Monday-Thursday 8:30 a.m.- 5:15 p.m. Friday 8:30 a.m.- 5:30 p.m. Flexibility is required to work as needed to ensure adequate staffing for training or employee absences. This position is fully onsite in Oak Harbor, WA. Base Salary Range: Level I - $20.00 - $23.84 - $28.61 per hour Level II - $20.50 - $25.62 - $30.75 per hour Depending on qualifications and experience, New Accounts Representative I or II may be considered. The Role at a Glance: Build and maintain strong business relationships with all customers and prospective customers through established customer service and sales standards. Open new accounts in accordance with all account opening and account ownership verification procedures and compliance requirements. Actively grow and cross-sell business transaction accounts as well as all bank products and services. Partner with other lines of business to meet customer needs and to achieve established production goals. Develop and maintain an in-depth knowledge of current Bank products and services. Maintain confidentiality when handling customer requests and transactions. Ensure compliance with applicable regulatory requirements and internal policies and procedures. Participate in branch functions and community activities to promote the Bank's image and growth. Receive checks and cash for deposit, verify amounts and endorsements, enter all necessary information in data processing system, issue receipts, cash checks and pay out money upon verification standards and balance in an accurate and complete manner. Place holds on accounts as required and completes appropriate documentation for holds placed. Core Skills and Qualifications: Level I: 1+ years recent new accounts and relationship selling experience, demonstrating working knowledge of new account documentation and compliance in a financial services industry - required. Level II: 2+ years' recent new accounts and relationship selling experience, demonstrating working knowledge of new account documentation and compliance in a financial services industry required. In-depth working knowledge of related statutory banking and compliance regulations, operational policies and procedures and the Bank's products and services. Detail oriented with strong organizational, problem solving and time management skills Ability to read, write, speak and understand English well. Excellent written and oral communication skills. Multi-lingual is a plus, but not required Understanding and working knowledge of core processing/operating systems, i.e., Fiserv, DNA; with the ability to learn and adapt to new technologies quickly. The position may require National Mortgage Licensing System and Registry (NMLS) registration under the terms of the SAFE Act of 2008. Continued employment in this position with Heritage Bank is contingent upon successful registration and annual re-registration thereafter. Valid driver's license, proof of insurance, and access to reliable transportation; or the ability to access and utilize an alternative method of transportation, when needed, to carry out job-related essential functions and attend required training. Working Environment/Conditions: Climate controlled office environment. Work requires regular attendance, punctuality and adherence to agreed-upon schedule with willingness to work a flexible and/or rotating schedule. . May be exposed to potential risk and hazards associated with criminal activity (e.g., robbery and/or attempted robbery, fraud, security) - receives detailed instruction to minimize risk. Physical Demands/Effort: Work may involve the constant use of computer screens, reading of reports, and sitting throughout the day. Ability to operate a computer keyboard, multi-line telephone, photocopier, scanner, facsimile, fine count cash and operate a cash counter which often requires dexterity of hands and fingers with repetitive wrist and hand motion. Ability to stand or sit for extended periods of time and duration of shift. Ability to occasionally kneel, reach, bend, push, pull and carry. Occasional lifting to independently move or transport money and coin, 25-50 lbs., or files and/or boxes 5-10 lbs. At Heritage Bank, we work hard, but we also know how important it is to take time off to stay healthy, relax, and spend time doing what makes your heart happy! As part of our team you'll enjoy a total rewards package, which includes base salary based on the role, experience, and skill set, along with an exceptional benefits package (medical, dental, vision, life insurance, 401(k), community volunteer time), and generous time off policy. Full-time team members receive a minimum of 10 paid vacation days annually* and eight hours of paid sick leave per month*, while also enjoying 11 paid holidays each calendar year, and an annual float day. *pro-rated from start date, and/or hours worked. To view Benefits Summary : Apply > Current Openings > position > attachment. The above statements are intended to describe the general nature and level of work being performed and are not an exclusive list of all qualifications for this position. Heritage Bank is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status, disability, or any other basis protected by applicable law. Job applicants have certain legal rights. Please click here for information regarding these rights. If you need assistance completing the online application, please email: ******************************* Salary Range Disclaimer The base salary range represents Heritage Bank's current salary range for the position. Actual salaries will vary depending on factors including, but not limited to, qualifications, experience, and job performance. The range listed is just one component of Heritage Bank's total compensation package for full time and part time employees. Depending on position, other total compensation rewards may include, monthly, quarterly or annual incentive, and/or bonuses. ##JobCategory:Retail Banking## ##Street:450 SW Bayshore Drive## ##City:Oak Harbor## ##State:WA## ##ZipCode:98277## ##Internal:false## Key words: Personal Banker, Universal Banker, Financial Services Associate, Consumer and Business Accounts, New Accounts Associate, Financial Advisor experience
    $20.5-25.6 hourly Auto-Apply 36d ago
  • Member Engagement Representative

    The Skagit Valley Family Ymca 3.3company rating

    Member service representative job in Mount Vernon, WA

    JOIN OUR TEAM AND MAKE A DIFFERENCE! At the Skagit Valley Family YMCA, we're more than just a gym-we're a community dedicated to strengthening youth development, healthy living, and social responsibility! As a Member Engagement Representative, you'll be the friendly face that makes everyone feel welcome. You'll help members connect with programs that fuel their goals, provide top-tier customer service, and ensure everyone who walks through our doors feels like they belong. If you're passionate about people and love making a positive impact, this is the place for you! Join a team that cares, grows, and makes a real difference in the community we love! ARE YOU A GREAT FIT? You love working with people and providing exceptional service. You're a pro at multitasking-answering questions via phone, email, and in person with a smile. You have excellent written and verbal communication skills. You're comfortable using computers and office equipment. You have a positive attitude and enjoy working with people from all walks of life. WHY YOU'LL LOVE WORKING AT THE Y!: Flexible schedules - Work around school, family, or other activities! Health & Dental Care (Full-time) FREE YMCA Membership - Bring your household along for the fun! YMCA Retirement Fund - Plan for your future. YMCA Program & Merchandise Discounts - Because who doesn't love a good deal? Paid Time Off - Sick leave, vacation, and even holiday pay (full-time employees + 3 personal holidays for part-time and full-time staff!) Qualifications ESSENTIAL FUNCTIONS: Be the ultimate YMCA ambassador! Help members navigate membership, programs, and activities that fit their interests and goals. Make every interaction count. Create a welcoming and supportive environment for all members. Assist with member sign-ups and registrations. Ensure a smooth and friendly experience. Be a problem solver. Address and resolve member concerns with care and professionalism. Support engagement efforts. Connect members with programs and encourage participation. Give tours to potential members. Show them why the YMCA is the perfect fit for them! Engage members through special events, wellness programs, and social activities to foster a sense of belonging. Conduct follow-ups. Check in with members to ensure they are engaged and enjoying their experience at the YMCA. Jump in where needed! Whether it's helping at the front desk, assisting with paperwork, or making someone's day brighter, you'll be an essential part of our team. WHAT YOU BRING: Strong interpersonal and problem-solving skills. Customer service, sales, or related experience (preferred but not required). Excellent communication skills-written and verbal. Basic computer skills and knowledge. Fluency in a second language? That's a plus! We'll even give you a $1.00/hr pay boost for bilingual skills! A welcoming attitude and a passion for community building. A commitment to the Y's core values: Caring, Honesty, Respect, and Responsibility. Experience in conducting tours and engaging prospective members with enthusiasm. The ability to handle and resolve conflicts in a professional and positive manner. An energetic personality that thrives in a fast-paced, people-first environment. WORK ENVIRONMENT & PHYSICAL/MENTAL DEMANDS: You'll be working in a dynamic, community-driven environment. Expect to be on your feet for extended periods and engaging with members. Ability to perform routine facility walkthroughs and occasional light lifting (up to 25 lbs). You'll work with a diverse community and may need to handle customer concerns with care and professionalism. Work in various shifts, including early mornings, evenings, and weekends, to accommodate member needs and engagement activities. Ready to be part of something bigger? Apply today and become a part of the YMCA family!
    $24k-31k yearly est. 11d ago
  • DSHS ESA Customer Service Specialist 2

    State of Washington

    Member service representative job in Arlington, WA

    Are you looking for a job where your work truly helps people? As a Customer Service Specialist 2, with the Economic Services Administration (ESA), you'll be the first face clients see when they come to us for support at the Smokey Point Community Services Office. Many are experiencing tough times-needing food assistance, transportation, or financial help. Your role is to listen, respond, and connect them to the resources that make a difference. This position is more than paperwork or processes. It's about showing care in every interaction and keeping things running smoothly behind the scenes, so our staff and clients have what they need. From issuing Electronic Benefit Transfer (EBT) cards to organizing supplies and keeping files accurate, you'll help ensure our office operates with efficiency and compassion. If you want to be part of a team that supports Washington residents every single day, this is your chance to build a meaningful public service career. See why people like you choose careers at DSHS: Some of what you'll do: * Greet and assist customers while providing program information. * Process and issue negotiables to customers such as EBT, gas cards, and bus passes. * Provide general program information to customers. * Evaluate the need and initiate orders for office equipment, repairs, supplies, posters, and forms. * Accept supply deliveries and verify orders for accuracy. * Provide office support for all CSD staff, including those who are teleworking. * Process and distribute incoming and outgoing mail. * Maintain security and accuracy of all negotiables. * Monitor office equipment and ensure it is in good working order. * Ensure electronic and paper files are organized and updated. * Respond to inquiries and resolve problems. What we are looking for: * Outstanding Customer Service: Proven ability to provide compassionate, respectful, and professional service in every interaction. Experience working with vulnerable populations, including those experiencing homelessness or mental health challenges, is highly desired. * Strong Organizational Skills: Meticulous attention to detail, ensuring accuracy and efficiency in handling tasks and responsibilities. * Collaboration and Teamwork: Skilled in building positive and cooperative working relationships with colleagues and clients. * Tech Proficiency: Confident in using Microsoft Office applications to support daily administrative tasks and client interactions. * Effective Multitasking: Ability to handle multiple tasks and competing priorities while maintaining high standards of performance. * Clear Communication: Strong verbal and written communication skills, ensuring clarity and understanding with both customers and colleagues. * Adaptability: Flexible and open to change, with a willingness to adapt quickly to new processes, challenges, or environments. Who should apply? Two or more years of experience providing assistance to clients/customers regarding inquiries, complaints or problems AND high school diploma or equivalent. OR One year of experience as a Customer Service Specialist 1. OR Equivalent education/experience. Interested? Apply today! The Department of Social and Health Services' (DSHS) vision that people find human services to shape their own lives requires that we come together with a sense of belonging, common purpose, shared values, and meaningful work. It is crucial to our agency's vision that you bring a fairness, access, and social justice commitment to your work with DSHS. We strive to support all Washingtonians, including Black, Indigenous, and People of Color, people with physical, behavioral health, and intellectual disabilities, elders, LGBTQIA+ individuals, immigrants and refugees, and families building financial security. Questions? Please contact DSHS recruiter at **************************** and quote job number 00288. Prior to a new hire, a background check including criminal record history may be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the job. This announcement may be used to fill multiple vacancies. Employees driving on state business must have a valid driver's license. Employees driving a privately owned vehicle on state business must have liability insurance on the privately owned vehicle. Washington State Department of Social and Health Services is an equal opportunity employer and does not discriminate in any area of employment, its programs or services on the basis of age, sex, sexual orientation, gender, gender identity/expression, marital status, race, creed, color, national origin, religion or beliefs, political affiliation, military status, honorably discharged veteran, Vietnam Era, recently separated or other protected veteran status, the presence of any sensory, mental, physical disability or the use of a trained dog guide or service animal by a person with a disability, equal pay or genetic information. Persons requiring accommodation in the application process or this job announcement in an alternative format may contact the Recruiter at **************. Applicants who are deaf or hard of hearing may call through Washington Relay Service by dialing 7-1-1 or **************. E-Verify is a registered trademark of the U.S. Department of Homeland Security.
    $31k-40k yearly est. 8d ago

Learn more about member service representative jobs

How much does a member service representative earn in Bellingham, WA?

The average member service representative in Bellingham, WA earns between $27,000 and $43,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Bellingham, WA

$35,000
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