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  • HVAC Servicing Professional

    Prostar Services Inc. 4.2company rating

    Member service representative job in Wilson, NC

    Job Description Prostar Services Inc. in Wilson, NC is looking for a full-time HVAC Servicing Professional to join our high-energy, high-performance crew! Here at our heating and cooling company, you are more than just another service technician. We value your skills and look forward to helping you grow. You can earn between $60,000 to $100,000 with base + commission pay, and enjoy awesome benefits, including: Health insurance Performance bonuses In-House training Advancement opportunities Tool program If you're passionate about your craft and want to be part of something bigger, apply today and let's power up your future! ALL ABOUT US At Prostar Services Inc., our mission is simple: we put our customers at the heart of everything we do. Whether you're in need of a brand-new heating or cooling system, or just a quick check-up to keep things running smoothly, our team of dedicated technicians is here to provide top-notch service. We're not just a company; we're a family. Our work culture fosters openness and support, making it a joy to work together. We believe that when our employees are happy, they deliver their best work, so we go the extra mile to ensure our team is satisfied and motivated. With highly skilled professionals on board, we're proud to offer competitive wages and fantastic perks. Experience the Prostar difference, where great service and a positive workplace go hand in hand! YOUR DAY-TO-DAY AS OUR HVAC SERVICING PROFESSIONAL We're thrilled to announce a fantastic opportunity for the service technician role in Wilson, NC! You can choose from several consistent and rewarding schedules that align with your preferences: 7 am - 4 pm, Monday through Friday 8 am - 5 pm, Monday through Friday 9 am - 5 pm, Monday through Friday In addition to these great options, we also offer evening, night shifts, and weekend work opportunities, providing you with the flexibility you desire as a service technician. Plus, on-call and overtime work is available in our esteemed heating and cooling company. Join our vibrant HVAC team as a Servicing Professional! Your day begins with reviewing your schedule and hitting the road in your well-stocked company vehicle. At each stop, you perform essential maintenance on residential and light commercial HVAC systems-cleaning coils, changing filters, and inspecting electrical components. You also keep an eye out for any potential issues, advising customers on necessary repairs and how to enhance their systems' performance. At each visit you complete digital service tickets and ensure your tools and vehicle are ready for the next call, all while adhering to safety protocols. Make a difference one home at a time! THE TYPE OF HVAC SERVICING PROFESSIONAL WE'RE LOOKING FOR 1+ year of HVAC experience preferred (maintenance or service) The following qualifications are preferred: Valid driver's license with a clean driving record Attentiveness to detail Customer service skills Ability to work independently and as part of a team Capability to lift 50+ lbs Comfortable working in attics or crawl spaces TAKE THE NEXT STEP AS OUR HVAC SERVICING PROFESSIONAL If you think this service technician job is a fit for what you are looking for, great! Applying is a snap. Simply fill out our initial 3-minute application. We're excited to meet you about this role at our heating and cooling company! Must have the ability to pass a background check and drug screening test. Job Posted by ApplicantPro
    $60k-100k yearly 3d ago
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  • Customer Service Rep(04462) - 4201 Lee St.

    Domino's Franchise

    Member service representative job in Ayden, NC

    You must be 16 years of age or older. General job duties for all team members. Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Clean equipment and facility daily. Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Ability to enter orders using a computer keyboard or touch screen.
    $27k-35k yearly est. 9d ago
  • Treasury Services Specialist II

    Southern Bank and Trust 4.1company rating

    Member service representative job in Mount Olive, NC

    Treasury Services Specialist II Reports To: Treasury Services Sales Team Leader None FLSA Status: Exempt Responsible for direct sales of new treasury services products that are moderate to complex in nature. Act as single point of contact for assigned business customers, expansion of existing business relationships, and the retention of customers. The Treasury Services Specialist will be responsible for selling the products and services related to treasury services; developing an understanding of the core processing system and the various modules attached to that system. This associate will ensure the treasury services products are implemented and working efficiently and effectively for their customers; working closely with IT, Bank Operations, Electronic Delivery, Commercial Lending and Retail Sales to meet all customer needs. Associate will coordinate between the departments, as well as with customers; reporting pertinent information to the immediate supervisor; responding to inquiries or requests for information. May also provide/refer other banking services as needed by customers. Specific Job Functions (Duties/Responsibilities): Solicit and call on prospects and clients for Southern Bank Treasury Services. Analyze client needs and make proposals for new and enhanced treasury services offerings to clients. Recommend products, procedures or services that may streamline the customer's interactions Operate efficiently, execute with precision on complex client requests and request support as necessary to build and strong client relationships Insure all treasury services offerings comply with Bank policy and all applicable laws and regulations with appropriate risk management oversight Support Bank business development efforts Make joint calls on large or unusual customers in support of calling officer efforts Actively seek, sale and onboard new commercial customers with treasury services; cross-refer to other lines of business calling officers for relevant product assistance Maintain current knowledge of all Bank services and products. Proactively manage and service assigned market areas. Meet or exceed assigned sales and service goals For assigned markets, serve as product expert for all treasury services front end systems, products, services Participate in treasury services product training for customers as required Ensure timely and effective escalation and remediation of issues Ensure sound risk decisions commensurate with the business unit risk appetite is applied Perform other duties as assigned JOB REQUIREMENTS: Knowledge/Skills/Abilities Required: The ability to effectively manage established business development process - schedule, prepare for and conduct professional business development calls on customers and prospects Current knowledge of the Treasury Services industry, services and process - ability to analyze commercial and small business liquidity/cash control needs and requests Knowledge of applicable lending and depository laws and regulations and related industry policies Ability to work with limited supervision, and seek assistance as needed Personal credibility and the ability to sell Bank products and services Excellent oral and written communications skills; strong sales presentation experience Education/Experience Requirements: Bachelor's degree in business or a related field preferred 2-5 years of treasury services sales and service experience 3-5 years banking or private banking experience required 1-4 years achieving personal business development targets met or exceeded Certified Treasury Professional (CTP) credential preferred Superior analytical skills; ability to analyze new and existing relationships Excellent verbal and written communication skills and excellent presentation skills Ability to effectively manage time and to manage multiple priorities with minimal direct supervision Ability to work as an individual contributor while maintaining partnership with other team members Superior customer relations skills. Must be able to establish and maintain a high level of credibility with all levels of internal staff and external customers.
    $33k-65k yearly est. Auto-Apply 42d ago
  • Customer Service Representative

    Trodat Trotec Group

    Member service representative job in New Bern, NC

    Job Description SUMMARY: This position is part of a Customer Service team that is responsible for working together to provide effective individualized, responsive, and comprehensive service to domestic, internal and key customers to achieve maximized customer satisfaction. ESSENTIAL DUTIES AND RESPONSIBILITIES: (Other duties may be assigned) PROCESS OWNERSHIP : · Handle incoming calls from current and new accounts, as well as sales reps., and internal customers. · Handle customer related issues through to completion: · Contacts customers when necessary to advise them regarding shipment delays and/or information necessary to process orders. Initiate orders for replacements and/or for correcting errors (shortages, wrong item shipped, etc.) · Initiate tracers with carriers if shipment is lost or damaged. · Handle Customer complaints (i.e.: incorrect orders, defective products, etc.). · Handle irate customers in a professional manner. · Obtain customer feedback information. · Track orders for Carriers and/or Customers · Provide general information to customers. · Troubleshoot & follow through with Order Requirements / Operations. Work in partnership with other departments, including warehouse personnel, to ensure a high customer service level. ORDER ENTRY TASKS : · Enter all types of domestic and international orders including: · Phone/Fax/Returns · Order Entry - (EDI orders) · Drop Ships · Process special orders · Utilize proper Order Entry processing procedures · Returns · Handle inquiries regarding back order questions - follow through with the appropriate production personnel and respond to Customer in a positive and professional manner. BILLING : · Invoicing and emailing to customer contact · Obtain Credit Card information and process credit card payments. · Support Accounts Receivable as required. MAILINGS : · All types of mailings including: Invoices and Marketing Materials, etc. · Send samples upon request. ADMNISTRATIVE : · Administrative responsibilities include: · Company phone coverage. · Filing. Data: REPORTING/UPDATE/Maintenance : · Confirming accurate pricing through customer quotes · Responsible for updating customer specific pricing in SAP · Maintain the Customer Master File and material data · Perform user testing for SAP & Outbound Upgrades. · Responsible for Statistical reporting (i.e.: SAP). · Create new accounts Online : · Help customers navigate ILC's website and be able to answer any questions Marketing : · Coordinate with customers and ILC's marketing assistant any samples that need to ship out · Provide the appropriate ILC product literature to the customer upon request or when applicable Exporting : · Coordinates the shipment of material between the customer and ILC shipping department Warehouse : · Provide assistance with warehouse functions (Picking/ Shipping Orders) in the case of an emergency. (UPON REQUEST ONLY) Sales : · Gather pertinent information needed to qualify and quote a specific job request and provide to the sales staff · Enter a quote in SAP (UPON REQUEST ONLY) · Responsible for contacting current and new business customers to introduce new products and announce any specials as requested. Finance : · Expedite orders upon request for customers: · If order is on hold, inform Finance that a particular order needs to be rushed. · Follow through to inform the respective manager of an expedited, special or emergency order. · Complete return authorization forms as required. · Submit new account information and address changes to Finance. · Notify the Finance Department of accounts that should be marked for deletion. General : · Make and coordinate various Hotel, Airline tickets, Car Service, Trade Show, etc. reservations UPON REQUEST OTHER ASSIGNED DUTIES: · Work in conjunction with IT Department: Responsible for phone system maintenance and related reporting. Contact vendor to report phone issues, problems, etc. · Performs other related duties and/or special projects as assigned. OTHER SKILLS AND ABILITIES: · Must possess excellent telephone etiquette, demonstrated verbal communication and written skills and the ability to interact well with others. · Ability to communicate effectively with supervisor, co-workers and customers, work independently, or with a group, on various on-going projects simultaneously, and work accurately and dependably in a fast-paced environment. · Computer proficiency: Intermediate PC skills including Windows, Microsoft Excel and Word, and Internet use to navigate and search how to look up different sites and get specific information. SAP experience is a plus. · Ability to use PC for E-mail use. · Must be able to remain focused on the daily tasks of the job as specified above in order to maintain overall accuracy, meet daily deadline requirements, and meet overall performance expectations of the job. · Ability to use a calculator. · Able to interact within a team environment. · Ability to work accurately and dependably in a fast-paced environment. EDUCATION AND/OR EXPERIENCE: · Associates Degree or higher. · 2-5 years Customer Service experience and telephone communications experience. LANGUAGE SKILLS: · Ability to read, analyze, and interpret technical instructions. · Ability to communicate effectively, respond to common inquiries or complaints from supervisor, co-workers and customers. MATHEMATICAL SKILLS: · Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, percentages and decimals. · Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. REASONING ABILITY: · Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
    $26k-35k yearly est. 16d ago
  • Customer Service Representative - State Farm Agent Team Member

    Tom Gingrich-State Farm Agent

    Member service representative job in New Bern, NC

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Health benefits Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Licensing paid by agency Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-35k yearly est. 14d ago
  • Customer Service Rep.

    Adams Communications Co 2.8company rating

    Member service representative job in Greenville, NC

    Adams MultiMedia (AMM) is building an exceptional Customer Care team throughout our major markets working onsite or remotely. You may be able to work in any of our 100+ locations. For a complete list of AMM offices log onto adamsmultimedia.com AMM provides complete news and multimedia products to more than 34 million people within the local communities being served. AMM is seeking Customer Care Associates to provide superior service and an overall positive customer experience for subscribers of all 100+ APG locations. AMM offers a competitive hourly wage, plus bonus, for local candidates working on-site. Primary Responsibilities · Provide the highest level of customer service and satisfaction · Listen to customer concerns and handle complaints in a professional and timely manner · Review and update customer accounts and transactions while resolving issues Requirements · High school diploma, GED or suitable equivalent · 1+ years of customer service experience · Excellent phone etiquette · Proficient computer skills, including the ability to type at least 40 WPM · Reliable, self-starter with a positive and collaborative attitude · Outstanding communication skills, both verbal and written · Proven organizational skills · Ability to sit at a desk for extended periods · Hours may vary to cover different time zones and the ability to work weekends, holidays, evenings, a rotating schedule Interested and qualified candidates can email resumes to the Customer Care Manager: *************************** No phone calls please. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
    $27k-35k yearly est. Auto-Apply 6d ago
  • Part Time Order Support Representative

    Victra-Verizon Wireless Premium Retailer

    Member service representative job in Winterville, NC

    About Us Victra is Verizon's largest premium retailer in the United States. We thrive on collaboration, innovation, and performance. Our mission is to “Connect technology to life in a trustworthy, fun, and profitable way”. We work closely with Verizon and our brand partners to deliver exceptional product offerings, promotions, and campaigns that drive in-store traffic and revenue. Job Description Becoming an Order Support Representative, you will help contribute to our overall sales growth by educating existing and new customers on Verizon's product and service offers. Through professional training, we give you the tools and skills necessary to take ownership of your performance while being a part of the Victra family. Are you a person who thrives in a competitive atmosphere, while having fun with your Team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Apply today! Key Responsibilities: Answer inbound calls from customers regarding multiple products and services. Place outbound calls to customers to generate leads and sales opportunities. Customize and recommend offerings based on individual needs. Process sales orders accurately and promptly Keep abreast of new product releases and service offerings When applicable schedule store check-ins. Continuous skill development through training and personalized product knowledge. Leverage available tools and resources to maximize performance and customer experience. Live by our core values and ethical standards. Adhere to Victra's secure workspace requirements. Be present at work. Why Join Us: Competitive Pay (Base Hourly Rate + Commissions) 50% off Verizon Service Flexible Time Off Options What We Are Looking For: High School Diploma (Undergraduate or some college preferred) 12+ months of retail or customer service experience. Proficient with computers Legally authorized to work in the United States Willingness to work evenings, weekends, holidays as needed. At least 18 years old Reliable transportation Strong work ethic Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
    $26k-35k yearly est. 20d ago
  • Business Desk Representative - Part-time

    Victra 4.0company rating

    Member service representative job in Winterville, NC

    PART TIME: Min 24hrs - Max 32hrs per week. ABOUT US Victra is Verizon's largest premium retailer in the United States. We thrive on collaboration, innovation, and performance. Our mission is to "Connect technology to life in a trustworthy, fun, and profitable way". We work closely with Verizon and our brand partners to deliver exceptional product offerings, promotions, and campaigns that drive in-store traffic and revenue. Job Description: Becoming a Business Desk Representative, you will help contribute to our overall sales growth by educating existing and new customers on Verizon's product and service offers. Through professional training, we give you the tools and skills necessary to take ownership of your performance while being a part of the Victra family. Are you a person who thrives in a competitive atmosphere, while having fun with your Team? If so, then you will fit right in. If you love helping others grow to their full potential and consistently deliver results, then Victra is the place for you. Key Responsibilities: * Answer inbound calls from customers regarding multiple products and services. * Place outbound calls to customers to generate leads and sales opportunities. * Customize and recommend offerings based on individual business needs. * Process sales orders accurately and promptly * Keep abreast of new product releases and service offerings * When applicable schedule referral opportunities for Business Managers. * Continuous skill development through training and personalized product knowledge. * Leverage available tools and resources to maximize performance and customer experience. * Live by our core values and ethical standards. * Adhere to Victra's secure workspace requirements. * Be present at work. What We Are Looking For: * High School Diploma (Undergraduate or some college preferred) * 12+ months of retail or customer service experience. * Proficient with computers * Legally authorized to work in the United States * Willingness to work evenings, weekends, holidays as needed. * At least 18 years old * Reliable transportation * Strong work ethic Why Join Us? * Paid training and career development opportunities. * Comprehensive health, dental, and vision insurance. * 401k retirement plan. * Tuition reimbursement. * Employee discounts on Verizon services. * Referral bonuses and exciting contests. * Career pathing opportunities. Equal Employment Opportunity We're proud to be an equal opportunity employer - and celebrate our employees' differences, regardless of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Different makes us better.
    $36k-45k yearly est. 60d+ ago
  • Insurance Customer Service Rep

    O'Berry and Lewis Inc.

    Member service representative job in Goldsboro, NC

    Job Description Our office is expanding, and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have. 3 years of property and casualty Insurance experience required. Base salary of $45,000-$65,000 based on experience. Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Life Insurance Mon-Fri Schedule Career Growth Opportunities Retirement Plan Paid Continuing Education Licensing Assistance Paid Sick Leave Paid Holidays Long-Term Career Growth Responsibilities Process customer policy change requests. Complete Evidence of Insurance requests. Take premium payments from customers. Verify phone numbers, addresses and email addresses with each customer contact and update customer information. Thoroughly understand and follow all underwriting, rating and compliance requirements. Requirements Possess a genuine willingness to learn, be intuitive and resourceful and be coachable. Be a great self-starter with a sense of urgency. Proficiency to multi-task, follow-thru and follow-up. Excellent Communication/interpersonal skills. A Property & Casualty license required.
    $45k-65k yearly 27d ago
  • Customer Service Representative - State Farm Agent Team Member

    Chris Godley-State Farm Agent

    Member service representative job in Greenville, NC

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities: Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Simple IRA Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my agency License reimbursement Requirements: Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $27k-35k yearly est. 30d ago
  • Customer Service Representative - State Farm Agent Team Member

    Cory Kennedy-State Farm Agent

    Member service representative job in Greenville, NC

    Benefits: License reimbursement 401(k) Bonus based on performance Company parties Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Company Overview: Cory Kennedy - State Farm Agent, a dynamic and forward-thinking player in the insurance industry, is actively seeking energetic and customer-focused individuals to join our award-winning team as Customer Service Representative - State Farm Agent Team Member. If you're a tech-savvy, people-oriented individual with a passion for making a positive impact, this is an exciting opportunity to launch your career in a modern and vibrant work environment. Job Description: As a Customer Service Representative - State Farm Agent Team Member, you'll be at the forefront of delivering an exceptional customer experience. Your responsibilities will include: Engaging with customers through various channels, including phone, email, and chat. Providing friendly and efficient assistance with policy inquiries, updates, and claims. Utilizing digital tools and platforms to connect with a younger demographic. Collaborating with a dynamic team to ensure timely and effective issue resolution. Proactively identifying opportunities to enhance customer satisfaction. Qualifications: Excellent communication skills, both written and verbal. Tech-savvy with a familiarity with digital communication tools. Customer-oriented mindset with a strong desire to exceed expectations. Ability to adapt to a fast-paced, evolving work environment. Previous customer service experience is a plus, but not required. Requirements: High school diploma or equivalent; college degree is a plus. A positive and proactive attitude towards learning and growth. Familiarity with social media platforms and digital communication tools. Ability to work in a collaborative team setting. Willingness to obtain relevant insurance licenses (training will be provided). How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! **************************** Cory Kennedy - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.
    $27k-35k yearly est. 16d ago
  • Customer Service Representative - State Farm Agent Team Member

    Polly Piland-State Farm Agent

    Member service representative job in Greenville, NC

    Job DescriptionBenefits: Simple IRA Licensing paid by agency Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Polly Piland - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $27k-35k yearly est. 26d ago
  • Member Services Representative

    Excel Fitness

    Member service representative job in Winterville, NC

    Benefits: Personal Care Time Off Employee discounts Flexible schedule Training & development Wellness resources Grow with us! We're Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager(responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. Essential Duties and Responsibilities - Provide an exceptional customer service experience. -Responsibilities include: Check members into the system. Take prospective members on tours then assist them with the new account sign-up process Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. People with positive mental attitudes excel here! Customer service background preferred. Punctuality and reliability is a must. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter commercial cleaning products during shift. Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols. Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates. Squeaky Clean! We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19. Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all. Need a day off? Full time employees have paid leave to take a break! Benefits & Perks Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay Every Team Player receives a FREE Planet Fitness Black Card Membership Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players What are you waiting for? APPLY TODAY! Compensation: $11.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $18k-28k yearly est. Auto-Apply 60d+ ago
  • Insurance Customer Service Representative

    Winterville Insurance

    Member service representative job in Winterville, NC

    Job Description Welcome to Winterville Insurance, a company dedicated to providing exceptional service and fostering a collaborative work environment right here in Winterville, North Carolina. We are excited to invite applications for the role of Customer Service Representative. As a key member of our team, you will be at the forefront of our interactions with clients, ensuring their needs are met with a warm and inviting approach. Your role will be pivotal in helping us maintain our commitment to providing unparalleled customer satisfaction and support. With the opportunity to work in a dynamic and supportive setting, you will have the chance to grow professionally and make a positive impact on our clients' experiences. Join Winterville Insurance, where we value dedication, a positive attitude, and the drive to excel in customer service. If you are ready to go the extra mile and be part of a company that appreciates hard work and enthusiasm, we welcome your application! Benefits Annual Base Salary Based on Experience Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Disability Insurance Hands on Training Mon-Fri Schedule Career Growth Opportunities Retirement Plan Evenings Off Appreciation Lunches Team Building Events Home and Work Life Balance Family Friendly Responsibilities Customer Interaction: Engage with clients via phone, email, and in-person, ensuring a seamless and positive experience. Complaint Resolution: Manage and resolve customer complaints promptly and effectively, maintaining exceptional service standards. Information Provision: Educate clients on products, policies, and procedures to facilitate informed decisions. System Updates: Enter and update customer information in the company's database accurately. Feedback Gathering: Collect customer feedback and communicate insights to management for service improvement. Team Collaboration: Work closely with colleagues to ensure consistent service and support initiatives aimed at customer satisfaction. Requirements P&C license preferred. Willing to train. Must obtain within 90 days of hire. Licensing assistance available. Education: High school diploma or equivalent required. Experience: Prior experience in customer service in the insurance industry is strongly preferred. Communication Skills: Excellent verbal and written communication skills are essential. Problem-Solving: Strong ability to handle and resolve customer issues effectively. Customer Focus: Demonstrated commitment to exceeding customer expectations and providing exceptional service. Organizational Skills: Ability to manage multiple tasks and priorities with attention to detail. Tech-Savvy: Proficiency in using standard office software and familiarity with CRM systems. Team Collaboration: Capable of working collaboratively in a team-centric environment. Adaptability: Willingness to adapt to changes in a dynamic working environment.
    $27k-35k yearly est. 12d ago
  • Financial Services Representative State Farm Agent Team Member

    Timothy Sawyer-State Farm Agent

    Member service representative job in Greenville, NC

    Job DescriptionAre you ready to join a high-energy, hardworking team that values excellence and growth? After a career supporting some of the largest biopharmaceutical companies in the world at Thermo Fisher Scientific, I transitioned into becoming a State Farm Agent 10 years ago. Today, our team of seven is passionate about helping customers and thriving together in a supportive, fast-paced environment. We believe in rewarding dedication and hard work. Our team enjoys federal holidays off, 401(k) with matching, group life insurance, paid vacation, birthdays as paid holidays, and annual bonuses every March. If youre driven, energetic, and ready to be part of a team where your efforts are recognized and celebrated, wed love to have you join us! ROLE DESCRIPTION: As a Financial Services Representative State Farm Agent Team Member with Timothy Sawyer - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. QUALIFICATIONS: Series 6/63/65 licenses required. Proficiency in Microsoft Office applications. Strong mathematical skills. Excellent analytical, organizational, and problem-solving skills. Effective communication skills. Exceptional customer service skills. Successful track record of meeting sales goals/quotas preferred BENEFITS: Salary plus commission/bonus 401k with employer match Group Life insurance Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency 4 day work week offered after 1 year of employment Teledoc services
    $31k-53k yearly est. 23d ago
  • Service Advisor/Lane Manager

    Anderson Automotive Group 4.3company rating

    Member service representative job in Greenville, NC

    Join our team: Fred Anderson Automotive Group is looking for an Automotive Service Advisor for our Kia of Greenville site. We are looking for energetic and outgoing personalities with a proven track record of customer service to deliver quality and professional service to our service customers when they bring their vehicles in for their scheduled maintenance and repairs. The ideal candidate will possess strong communication and time management skills and the ability to build rapport with customers as they assist customers through the service process. The Anderson Automotive Group is a family owned and operated business with over sixty-five years of history. Our franchise car dealerships represent world-class manufacturers including: Toyota, Subaru, Nissan, Kia, GMC, Buick, Chevrolet, Cadillac, Hyundai, Genesis, Acura, and Honda. We are in the best markets in the southeast. Founded in 1955, our roots run deep through philanthropy and community development. We strive to be a progressive, world-class retailer and service provider. Every associate at Anderson Automotive Group is critical to our success What we have to offer: · A culture of caring, belonging, and respect for everyone · Managers that people want to work with · Career growth and advancement · Leadership development, innovative training and learning systems · Competitive compensation plans · 401k retirement plans with company match · Comprehensive health benefits packages, including telehealth and behavioral health services · Paid employee referral, recognition, and bonus programs · Paid time off, bereavement, and vacation benefits · Industry leading maternity and paternity leave · Employee discounts on parts, service, vehicle purchases, and local entertainment What we are looking for: · Individuals with friendly and outgoing personalities · Ability to build rapport and follow up with guests throughout the service process · Possess strong communication and organizational skills · Assist customers in maintaining vehicles according to manufacturer standards · Perform high-quality, professional, and knowledgeable presentation of needed repairs and maintenance · Strong focus on providing the highest level of customer service to our guests · Learn to overcome objections, close sales, and perform all steps of the sales process in accordance with company standards · Individuals with prior sales, customer service, or hospitality experience · Valid driver's license with acceptable motor vehicle record is required · Highschool diploma or equivalent Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and trainings to get you where you want to be Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes. Why Automotive: Career growth: Endless opportunities for career development within our organization, with development programs and training to get you where you want to be. Stability: Even through these uncertain times, Anderson Automotive Group was able to continue to provide excellence in our communities Technology: There is no industry more exciting than Automotive. From keyless entry vehicles to electric cars, there is always something new happening in the industry. You can be a part of these exciting changes.
    $45k-76k yearly est. Auto-Apply 12d ago
  • Customer Service Rep

    Carsonvalleyhealth

    Member service representative job in Williamston, NC

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records COULD GO REMOTE
    $27k-35k yearly est. 3d ago
  • Customer Service Rep

    TCH Group, LLC 2.9company rating

    Member service representative job in Williamston, NC

    This employee communicates with customers for the purposes of answering questions, resolving problems, determining ongoing and additional product/service needs, and supporting compliance to physician direction. JOB FUNCTIONS: Communicates with customers via inbound and outbound manual calls and outbound calls generated via automated dialer system Assesses customer need for additional products/services Assesses customer compliance with physician orders Answers questions and provides customer education regarding products/services Documents calls in computerized record keeping system Enters customer orders in computerized system Verifies and updates demographic information such as address and telephone number in computerized records COULD GO REMOTE
    $27k-35k yearly est. 3d ago
  • Member Services Representative

    Tri PF

    Member service representative job in Goldsboro, NC

    The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $18k-28k yearly est. Auto-Apply 60d+ ago
  • Member Service Representative II

    First Flight Federal Cu

    Member service representative job in New Bern, NC

    We're on a mission -and we CARE. At First Flight Credit Union , CARE isn't just a value; it's our way of doing business. We're looking for a Member Service Representative who embodies this spirit - someone who's passionate about helping others reach their financial goals while contributing to a positive, team-driven environment. This role blends relationship-building with financial expertise. You'll guide members through loan options, open new accounts, and provide personalized service that helps members navigate life's financial milestones. Every interaction is a chance to make a member's day a little easier and their future a little brighter. What You'll Do Originate and process consumer loans , working toward both individual and team goals. Review member information to identify opportunities for financial products that truly meet their needs. Build trusted relationships through meaningful conversations -not just transactions. Assist members with new account openings, membership requests, and account maintenance. Manage loan and deposit goals with a focus on accuracy, care, and compliance. Provide outstanding service through in-person, phone, and electronic channels. Partner with your teammates to ensure every member leaves feeling supported and valued. What You Bring An Associate's degree or equivalent combination of education and experience (previous financial or lending experience is a plus). Strong communication skills -you listen first, speak clearly, and explain financial solutions in ways that make sense to members. A caring, member-focused mindset with a problem-solving attitude. Attention to detail and solid organization skills -you balance efficiency with warmth. Confidence using computer and digital banking systems. Flexibility, reliability, and a genuine enthusiasm for teamwork. You'll Thrive Here If You… Believe in people helping people -it's not just what you do, it's who you are. Get satisfaction from solving problems and seeing your members succeed. Want to grow your career in a supportive environment that values learning and collaboration. Bring positivity, professionalism, and a can-do spirit to every interaction. Why Join First Flight Credit Union? When you work with us, you're not just part of a team -you're part of a mission. We offer: A welcoming, values-driven culture rooted in CARE and teamwork . Opportunities for professional growth and internal advancement. Competitive pay and benefits. The daily satisfaction of helping real people improve their financial well-being. Ready to take off with us? Apply today and join a team where your care makes a real difference - for our members, our community, and each other.
    $18k-28k yearly est. Auto-Apply 60d+ ago

Learn more about member service representative jobs

How much does a member service representative earn in Greenville, NC?

The average member service representative in Greenville, NC earns between $15,000 and $34,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Greenville, NC

$23,000

What are the biggest employers of Member Service Representatives in Greenville, NC?

The biggest employers of Member Service Representatives in Greenville, NC are:
  1. Planet Fitness
  2. Excel Fitness
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