Member service representative jobs in La Crosse, WI - 109 jobs
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Member Service Representative
Customer Service Representative
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Customer Service Representative
Wright Insurance Agency LLC 4.2
Member service representative job in Westby, WI
Join the Wright Insurance Agency LLC- American Family in Westby, WI! As a Customer ServiceRepresentative you will be responsible for answering questions and discussing product offerings with potential and existing clients to help meet their unique needs. You'll coordinate your own daily sales activity, complete personal insurance reviews, figure and present quotes, and submit changes on existing policies.
We are a hometown agency serving the greater Westby/Viroqua area. We are not a corporate call center. You will get to know your customers and they will get to know and appreciate you! (Just check out our customer reviews on Google!)
Hourly wage PLUS opportunity to earn $5,000+/year in commission/bonuses. Those who prioritize sales and service can be very successful here!
Paid training
Paid Time Off and Holidays
Employer matched retirement (up to 3%)
On the job training
Occasional family oriented flexibility (ability to attend childs concert/sporting event, etc)
Benefits
Hourly Base Salary + Bonus Opportunities
Paid Time Off (PTO)
Life Insurance
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
Sales and Consultation: Identify and pursue account opportunities, providing thorough consultations tailored to each client's needs. This is the primary role of this position.
Cross-Selling: Enhance clients' coverage by identifying additional insurance opportunities that benefit them.
Policy Management: Accurately process new policies and manage policy changes and renewals.
Customer Service: Address inquiries, resolve concerns promptly, and review coverage proactively to ensure clients are well-protected.
Provide personalized, professional customer service experiences while building trust and developing strong customer relationships.
Respond to customer inquiries regarding coverages, billing, claims, or products by following established agency processes and procedures.
Processes changes to existing accounts and policies.
Schedules appointments with existing or prospective clients
Performs daily administrative functions to assist the agency owner and other team members as needed.
Requirements
High school diploma or equivalent
Valid driver's license
Demonstrated customer service experience, 2 years of experience
Effective communication skills
Experience with PC software applications (Microsoft Office Suites, Internet Explorer/Edge.)
Solid knowledge and understanding of basic mathematical skills.
WI Property and Casualty insurance license or the ability to obtain licensing within 30 days of employment. We will reimburse the cost of licensing classes/tests after 6 months of employment.
$5k monthly 7d ago
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Customer Service Representative
Jason Banitt Farmers Insurance Agency 4.3
Member service representative job in Winona, MN
Job Description
The Jason Banitt - Farmers Insurance Agency in Winona seeks a full-time Customer Service and Sales Representative (CSSR). This position offers the opportunity for growth within the agency along with paid training. Hours are generally 8-5 M-F.
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Responsibilities
Answering phones and assisting walk-in customers
Review renewal business and identify appropriate follow-up action based on degree of change
Cross-sell/up-sell products to existing customers
Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions take
Solicit, sell, and negotiate new business policies
Assist with the annual review process by contacting customers and preparing personalized customer coverage recommendations based on customers' need
General customer service duties as presented
Performs other duties as assigned
Requirements
Solid background in customer service skills
Outstanding written and verbal communication skills
Strong organizational skills with attention to detail
Outgoing personality and excellent phone etiquette
Insurance industry experience preferred but not required
Must pass the state of Minnesota insurance licensing exams (if not presently licensed)
Proficient in operating personal computers and performing routine calculations
Experience with Microsoft Office applications
Adhere to company and agency policies and guidelines
$35k-42k yearly est. 7d ago
Member Service Representative Lead
1St. Community Credit Union 4.0
Member service representative job in West Salem, WI
Join Our Team as a MemberServiceRepresentative Lead About Us
1st Community Credit Union is a growing, member-focused financial institution serving 14 counties across Western Wisconsin through three convenient branch locations. We're proud to be deeply rooted in the communities we serve and committed to creating a workplace where teamwork, balance, and purpose come together.
Why 1st Community Credit Union?
We believe great service starts with a great team. That's why we prioritize a collaborative, supportive culture, encourage work/life balance, and empower our employees to make a meaningful difference for our members every day.
Position
MemberServiceRepresentative Lead (Full-Time)
Location: West Salem Office | 40 hours per week
About the Role
As the MemberServiceRepresentative Lead, you'll play a key role in the daily success of our West Salem branch. You'll lead by example, support your teammates, and help ensure our members receive exceptional service at every interaction.
In this role, you will:
Support and mentor MemberServiceRepresentatives through coaching, guidance, and on-the-job training
Act as a trusted resource for resolving complex or escalated member needs with professionalism and care
Assist members with opening accounts, processing transactions, and identifying products and services that best meet their financial goals
Contribute to a positive, team-oriented environment that reflects our values and commitment to service
What You Bring
We're looking for someone who is enthusiastic about helping others and enjoys working in a collaborative setting. Ideal candidates will have:
Experience in a financial services, customer service, or sales-focused environment
A strong service mindset with the ability to build relationships and identify member needs
The confidence to support and guide others, whether through formal leadership experience or informal team support
A willingness to learn, grow, and take on new responsibilities
We Support Your Well-Being
We offer a comprehensive benefits package designed to support you inside and outside of work, including:
Health, dental, and vision insurance
Voluntary coverage options (accident, critical illness, cancer)
401(k) plan with up to 5% employer match
Life insurance and long-term disability coverage
Paid holidays and educational reimbursement
Generous vacation, personal, and sick time
Our Culture & Values
Our work is guided by the values of Community, Communication, Courage, and Collaboration. We're committed to continuous improvement, professional development, and delivering a standout experience for every member we serve.
Why You'll Love Working Here
At 1st Community Credit Union, you're not just taking a job - you're joining a mission. Your work will have real impact, strengthening our cooperative philosophy of
People Helping People
. You'll be supported by a team that values your growth, respects your work/life balance, and celebrates your contributions. If you're looking for meaningful work, supportive colleagues, and opportunities to grow both professionally and personally, you'll find your place here.
1st CCU is an Equal Employment Opportunity (EEO) employer. It is the policy of 1st CCU to provide equal employment opportunities to all qualified applicants regardless of their race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by state or federal law.
$30k-34k yearly est. 4d ago
Personal Lines CSR
Harrison Gray Search & Consulting
Member service representative job in La Crosse, WI
Job Description
Harrison Gray Search has partnered with one of the largest independent agencies in Wisconsin, who is searching for a Customer ServiceRepresentative for the front desk in their La Crosse office. The Customer ServiceRepresentative will ideally have personal and/or commercial lines experience.
The Customer ServiceRepresentative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office visitors, enter change requests and endorsements, and maintain the agency management system with current information.
Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience.
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands-on Training
Mon-Fri Schedule
Retirement Plan
Evenings Off
Requirements
Required Knowledge and Skills
Excellent verbal and written communication skills
Strong analytical thinking and organizational skills
Ability to interact professionally and effectively with customers and team members
Proficient computer skills including the ability to document and access information
Ability to follow existing processes, procedures, and verbal instruction
Ability to manage multiple priorities, accurately, efficiently, and independently
Attention to detail and ability to complete tasks with a high degree of accuracy
License and Certification Requirements
Valid WI driver's license and acceptable driving history
Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin
Responsibilities
Production Support
Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers
Prepares proposals and renewal summaries
Maintains agency management system with up-to-date and accurate data
Administers processing and suspense of new business, renewals, cancellations, and endorsement requests
Prepares certificates, binders, surety bonds and general correspondence
Completes MVR requests and trucking certificates according to scheduled rotation
Administers change requests and endorsements
Answers incoming phone calls, greets and assists agency visitors
Acts as primary and/or secondary back-up to front desk receptionist, if applicable
Administrative
Organizes tasks and resources to complete work and meet deadlines according to established procedures
Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards
Responds to incoming phone calls and emails promptly and effectively
Performs basic office functions including emailing, filing, scanning, copying, and faxing
Customer Service
Delivers exceptional customer service with a goal of exceeding customer expectations with every interaction
Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers
Answers customer questions and resolves complaints in a timely and efficient manner
Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors
$29k-38k yearly est. 7d ago
Customer Service Representative - Personal Lines
Spectrum Insurance Group LLC
Member service representative job in La Crosse, WI
Job Description
Spectrum Insurance Group is searching for a Customer ServiceRepresentative for the front desk in our La Crosse office. The Customer ServiceRepresentative will have personal and/or commercial lines experience.
The Customer ServiceRepresentative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office visitors, enter change requests and endorsements, and maintain our agency management system with current information.
Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience.
Benefits
Paid Time Off (PTO)
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Hands on Training
Mon-Fri Schedule
Retirement Plan
Evenings Off
Responsibilities
Production Support
Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers
Prepares proposals and renewal summaries
Maintains agency management system with up-to-date and accurate data
Administers processing and suspense of new business, renewals, cancellations, and endorsement requests
Prepares certificates, binders, surety bonds and general correspondence
Completes MVR requests and trucking certificates according to scheduled rotation
Administers change requests and endorsements
Answers incoming phone calls, greets and assists agency visitors
Acts as primary and/or secondary back-up to front desk receptionist, if applicable
Administrative
Organizes tasks and resources to complete work and meet deadlines according to established procedures
Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards
Responds to incoming phone calls and emails promptly and effectively
Performs basic office functions including emailing, filing, scanning, copying, and faxing
Customer Service
Delivers exceptional customer service according to Spectrums Customer Service Standards with a goal of exceeding customer expectations with every interaction
Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers
Answers customer questions and resolves complaints in a timely and efficient manner
Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors
Requirements
Required Knowledge and Skills
Excellent verbal and written communication skills
Strong analytical thinking and organizational skills
Ability to interact professionally and effectively with customers and team members
Proficient computer skills including the ability to document and access information
Ability to follow existing processes, procedures, and verbal instruction
Ability to manage multiple priorities, accurately, efficiently, and independently
Attention to detail and ability to complete tasks with a high degree of accuracy
License and Certification Requirements
Valid WI drivers license and acceptable driving history
Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin
$29k-38k yearly est. 7d ago
Part-Time Member Service Representative - West Salem WI
Altra Federal Credit Union 3.8
Member service representative job in West Salem, WI
Altra Federal Credit Union is a member-owned financial cooperative committed to providing exceptional service and personalized financial solutions to our community. We pride ourselves on creating a welcoming environment where members feel valued and supported.
We are seeking a friendly, detail-oriented Part-Time MemberServiceRepresentative to join our team at the West Salem WI office. In this role, you will be the first point of contact for our members, delivering outstanding service while handling routine financial transactions accurately and efficiently. Your positive attitude and commitment to member satisfaction will help strengthen our credit union's reputation for excellence.
What you'll do:
* Greet members warmly and assist with their daily banking needs, including deposits, withdrawals, transfers, loan payments, and account inquiries.
* Process transactions accurately and in compliance with credit union policies and regulatory requirements.
* Promote credit union products and services to meet member needs and support business growth.
* Promote in-branch technology and assist members as needed.
* Maintain member confidentiality and adhere to security procedures.
* Resolve member questions or concerns promptly, escalating when necessary.
* Balance cash drawers and prepare daily reports.
* Support other branch functions as needed.
Qualifications:
* High school diploma (or equivalent) and a commitment to ongoing learning.
* Background in customer service. Previous financial experience would be a plus.
* Previous cash handling or teller experience preferred but not required.
* Strong communication skills, with the ability to connect with members genuinely.
* Detail-oriented, professional, and tech-savvy - ready to help members with digital services.
* Proficient with computers and basic software applications.
* Ability to maintain confidentiality and handle sensitive information.
* Commitment to providing exceptional memberservice.
Availability:
* This position is part-time, 20- hours a week, Monday through Friday, and rotating Saturdays.
* Main hours needed will be within the hours posted below, these hours are subject to change depending on the scheduling requirements of the office:
* Monday - 12:30 p.m. to 5:45 p.m.
* Tuesday - 7:15 a.m. to Noon
* Thursday - 7:15 a.m. to Noon
* Friday - Noon to 5:45 p.m.
* Saturday - 7:30 a.m. to 12:15 p.m.
* Will require some flexibility within these hours, as needed.
* After training has been completed, MSRs will join the Saturday morning rotation at the West Salem office (2-3 Saturday's a month) from 7:30 a.m. to 12:15 p.m.
Pay and Benefits:
* Starting hourly pay of $19.00 ($17.00 base pay plus $2 MSR premium)
* When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing the language exam.
* Up to a 6% Employer-matched 401(k) + additional 3% employer contribution.
* Two-week paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years of service!
* Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
* Employee-only perks and discounts.
At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.
Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.
$17-19 hourly 17d ago
Customer Service Representative - State Farm Agent Team Member
Reggie Rabb-State Farm Agent
Member service representative job in Onalaska, WI
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Reggie Rabb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$29k-38k yearly est. 29d ago
Customer Service Representative - State Farm Agent Team Member
Kurt Pfaff-State Farm Agent
Member service representative job in Onalaska, WI
Job DescriptionBenefits:
License Reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Health insurance
Opportunity for advancement
Paid time off
Training & development
ABOUT OUR AGENCY:
Our agency opened its doors in July 2016, and were proud to be approaching our 9-year anniversary. Over the years, we've built a team-first culture rooted in support, growth, and genuine care for our customers and one another. We believe in rewarding hard work, which is why we offer paid life and disability insurance policies, and after your first full year, youll enjoy 20 days of PTO to recharge and enjoy life outside the office. If you're looking for a positive, purpose-driven workplace where your contributions truly matter, wed love to connect.
ROLE DESCRIPTION:
As a Customer ServiceRepresentative - State Farm Agent Team Member with Kurt Pfaff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
$29k-38k yearly est. 24d ago
Residential Service Associates
Aptivorporated
Member service representative job in La Crosse, WI
Join Our Team as an Adult Family Home Direct Support Professional! About Aptiv: Aptiv is passionate about carrying out our mission of providing a spectrum of innovative support for individuals with disabilities so they may live more independent lives. We are dedicated to enhancing the lives of people with disabilities through various services and programs. Our organization is committed to fostering an environment where individuals can thrive, achieve their goals, and contribute meaningfully to society. We also care about our employees' health, well-being, and safety and promote a positive work-life balance with a flexible work environment.
Compensation and Schedule:
Part-time up to 29 hours a week
Shifts are between 10pm-6am some mornings until 8am. Rotating holiday & weekend availability is required.
Competitive hourly wage of $17.10 with a $1.50 shift differential for weekend shifts
Responsibilities:
As an Adult Mentor, you get to facilitate your adult clients with intellectual and developmental disabilities to live with independence and dignity in the community. With up to four roommates living in a home under a true roommate arrangement, the feeling is family-like, rather than institutional. And, since you work with the same limited number of clients regularly, you get to know them very well. You feel great about facilitating a full life for these individuals with intellectual and developmental disabilities that you have the privilege to work with!
You do more than just assist with medications, meals, light housekeeping, bathing, toileting, grooming, dressing, errands, and appointments. While those tasks are important, you also provide companionship and socialization, as you support your clients in visiting with friends, attending events, or working on hobbies. You help them stay healthy in all areas by making sure that they are mentally stimulated, physically active, and well-nourished, encouraging their independence as much as possible.
Why Join Us:
Make a Positive Impact: Your work will directly contribute to improving the lives of individuals with disabilities.
Collaborative Environment: Join a team of dedicated professionals who value collaboration, innovation, and open communication.
Professional Growth: We provide opportunities for professional development, training, and advancement within the organization.
Inclusive Culture: We embrace diversity and believe in creating an inclusive and supportive workplace for all employees.
Competitive Compensation: We offer a competitive salary and benefits package.
Ready to join our team? Fill out our 3-minute, mobile-friendly Application!
Thank you for applying with Aptiv!
Job Qualifications Title
Qualifications
Job Qualifications
At least 18 years of age
Ability to work between 2pm-10 pm, ability to work rotating weekends
Negative TB skin test (provided by Aptiv)
Ability to pass a background test
A valid driver's license and good driving record
Reliable transportation with valid registration and up-to-date auto insurance
Any previous experience is a plus but not required. We will train the right person for this entry-level position! Extensive training is provided to respond to both behavioral and medical challenges that can occur.
Application Completion Message
Thank you for applying with Aptiv
$17.1 hourly 10d ago
Customer Service Rep(01940) - 1201 Gilmore Ave
Domino's Franchise
Member service representative job in Winona, MN
You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full-time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
$31k-40k yearly est. 9d ago
Customer Service Representative - FAC Shift
XPO Inc. 4.4
Member service representative job in Tomah, WI
What you'll need to succeed as a Customer ServiceRepresentative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with Microsoft Office * Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
* Transportation experience
* Excellent verbal and written communication skills
About the Customer ServiceRepresentative job
Pay, benefits and more:
* Pay starts at $21.46
* FAC Shift
* Full health insurance benefits on day one
* Life and disability insurance
* Earn up to 13 days PTO your first year
* 9 paid company holidays
* 401(k) option with company match
* Education assistance
What you'll do on a typical day:
* Bill shipments according to applicable tariffs and pricing agreements
* Recognize and resolve documentation errors
* Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
* Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
* Process over, short and damaged freight and related documentation for customer resolution
Customer ServiceRepresentatives are required to:
* Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
About XPO
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statement here.
Nearest Major Market: La Crosse
Nearest Secondary Market: Winona
Job Segment: Customer ServiceRepresentative, Clerical, Data Entry, Customer Service, Administrative
Apply now "
$21.5 hourly 28d ago
Customer Service Representative
Premier Cooperative
Member service representative job in Westby, WI
We are seeking a motivated and detail-oriented Customer ServiceRepresentative to support our Energy Division. This role will also provide backup assistance to the Feed Division and handle other administrative duties as needed.
Key Responsibilities:
Serve as the primary point of contact for Energy Division customers, ensuring exceptional service and timely responses.
Assist with scheduling, billing, and account management for energy services.
Provide backup support for Feed Division customer service and administrative tasks.
Perform general office duties as requested by management.
Opportunity to work during grain harvest for additional overtime.
Qualifications
Strong communication and organizational skills.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency with basic computer applications (Microsoft Office).
Previous customer service experience preferred; agriculture or energy industry experience a plus.
$29k-38k yearly est. 10d ago
DME Sales & Service Specialist
Winona Health 4.1
Member service representative job in Winona, MN
DME Sales and Service Specialist DME 0.9 FTE, 72 Hours Per Pay Period Hours scheduled between 8 am and 5 pm, Monday through Friday Weekends: No Holidays: No On Call: No The DME Sales and Service Specialist is responsible for the sales, service, delivery, and education of durable medical equipment to the customers of Winona Home Medical.
Essential Duties & Responsibilities:
* Assist patients in the selection of available DME products.
* Demonstrate and explain DME equipment for in-home use and obtain appropriate documentation. Complete pick-up and sanitation of equipment as needed.
* Perform maintenance and repair of DME products per manufacturer's guidelines.
* Assemble equipment and stock the retail sales floor.
* Assist with the DME order intake process.
* Contact eligible patients for monthly/quarterly resupply orders.
* Perform POS transactions, along with opening and closing duties.
* Answer customer inquiries and process patient payments via phone and walk-ins.
* Other duties as delegated by management.
Supervisory Responsibilities:
No direct reports.
Essential Skills and Experience:
Required:
* Effective interpersonal, time management, and organizational skills
* Excellent customer service skills
Preferred:
* Associate's degree in a related field of study.
* Experience in DME products and services
* Basic computer skills
Summary of Benefits at Winona Health:
At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available:
Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives
Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being
Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth
Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers
For more details or specific information, visit our website or contact Human Resources
Internal Applicant Policy:
It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications.
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.
Disclaimer:
Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
$30k-34k yearly est. 60d+ ago
Client Services Specialist
Wright Insurance Agency LLC 4.2
Member service representative job in Westby, WI
Job Description
Are you a driven, outgoing, and resilient professional looking to make an impact? We are seeking a self-starter who thrives in a fast-paced, upbeat environment. If you're proactive, love connecting with people, and want to grow your career, this is the perfect opportunity for you!
Benefits
Annual Base Salary + Commission + Bonus Opportunities
Paid Time Off (PTO)
Life Insurance
Hands on Training
Tuition Reimbursement
Mon-Fri Schedule
Career Growth Opportunities
Retirement Plan
Responsibilities
What You'll Do:
Drive Agency Growth: Use innovative marketing strategies, internal lists, and new business prospects to expand multiline households and grow the agency.
Engage with Customers: Build relationships with clients through personalized touchpoints, social media, and marketing/customer events and initiatives.
Sales & Lead Generation: Generate new business through referrals, networking, and community involvement. Close deals efficiently with consultative sales approaches.
Marketing & Branding: Enhance the agency's visibility by participating in community events, leveraging digital platforms, and hosting promotional activities.
Customer Retention: Manage existing customer relationships by providing exceptional service, upselling opportunities, and keeping clients engaged.
Requirements
Have prior sales experience.
Currently Licensed in Property, Casualty, and Life, or able to obtain an Insurance License prior to starting position.
Self-Motivated: You take initiative and are ready to own your results.
Outgoing & Positive: You bring a positive energy that connects with others.
Resilient & Persistent: No challenge is too big - you follow up and stay focused.
Great Communicator: Articulate and confident, both in person and online.
Resourceful & Tech-Savvy: Comfortable using social media and digital platforms to drive engagement.
$56k-65k yearly est. 10d ago
Member Service Representative I
1St. Community Credit Union 4.0
Member service representative job in West Salem, WI
MemberServiceRepresentative I (MSR I)
Hours: 30 hours per week
1st Community Credit Union is a mid-sized, full-service financial institution committed to delivering exceptional service to our members. We proudly serve residents and workers across multiple counties in Wisconsin, including Monroe, La Crosse, Trempealeau, Jackson, Buffalo, Eau Claire, Clark, Wood, Adams, Juneau, Sauk, Richland, Crawford, and Vernon counties. With branch locations in Sparta, West Salem, and Tomah, we focus on providing the tools and support our members need to achieve financial success.
We value a supportive, team-oriented workplace, promote a healthy work/life balance, and maintain a strong sense of community both inside and outside the credit union.
Position Summary
We are currently seeking a friendly, professional, and detail-oriented MemberServiceRepresentative I (MSR I) to join our team at our West Salem Office. As the first point of contact for our members, this role is essential in delivering outstanding service and assisting with a variety of financial transactions. This full-time position (30 hours per week) is ideal for someone looking to balance work with other commitments while building a career in financial services.
Key Responsibilities
Assist members with daily transactions, including deposits, withdrawals, and loan payments
Process debit card, credit card, and change order requests
Develop positive business relationships with new and existing members
Identify member needs and recommend appropriate products and services
Adhere to all credit union policies, procedures, and guidelines
Maintain strict confidentiality of member information and comply with privacy standards
Collaborate with team members and maintain open communication across departments
Training & Work Environment
Extensive on-the-job training provided
Team-focused environment that encourages collaboration and learning
Regular interaction with employees across the credit union
Qualifications & Skills
Friendly, professional, and member-focused attitude
Strong communication skills with both members and coworkers
High attention to detail and accuracy in financial transactions
Ability to maintain confidentiality and handle sensitive information responsibly
We Support Your Well-Being
We offer a comprehensive benefits package designed to support you inside and outside of work, including:
Health, dental, and vision insurance
Voluntary coverage options (accident, critical illness, cancer)
401(k) plan with up to 5% employer match
Life insurance and long-term disability coverage
Paid holidays and educational reimbursement
Generous vacation, personal, and sick time
Our Culture
At 1st Community Credit Union, our culture matters. We are guided by our core values of community, communication, courage, and collaboration. We are committed to continuous development and creating an environment that sets us apart-so we can deliver the best possible experience to our members.
If this opportunity sounds like a great fit for you, we encourage you to apply. We look forward to learning more about you and welcoming you to our team!
1st CCU is an Equal Employment Opportunity (EEO) employer. It is the policy of 1st CCU to provide equal employment opportunities to all qualified applicants regardless of their race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, veteran status or any other characteristic protected by state or federal law.
$30k-34k yearly est. 4d ago
Residential Service Associate - FT
Aptivorporated
Member service representative job in La Crosse, WI
Join Our Team as an Adult Family Home Direct Support Professional! About Aptiv: Aptiv is passionate about carrying out our mission of providing a spectrum of innovative support for individuals with disabilities so they may live more independent lives. We are dedicated to enhancing the lives of people with disabilities through various services and programs. Our organization is committed to fostering an environment where individuals can thrive, achieve their goals, and contribute meaningfully to society. We also care about our employees' health, well-being, and safety and promote a positive work-life balance with a flexible work environment.
Compensation and Schedule:
Full time is 40 hours per week
Shifts are between 6am and 2pm. Rotating holiday & weekend availability is required.
Competitive hourly wage of $17.10 with a $1.50 shift differential for weekend shifts
Responsibilities:
As a Residential Service Associate you get to facilitate your adult clients with intellectual and developmental disabilities to live with independence and dignity in the community. With up to four roommates living in a home under a true roommate arrangement, the feeling is family-like, rather than institutional. And, since you work with the same limited number of clients regularly, you get to know them very well. You feel great about facilitating a full life for these individuals with intellectual and developmental disabilities that you have the privilege to work with!
You do more than just assist with medications, meals, light housekeeping, bathing, toileting, grooming, dressing, errands, and appointments. While those tasks are important, you also provide companionship and socialization, as you support your clients in visiting with friends, attending events, or working on hobbies. You help them stay healthy in all areas by making sure that they are mentally stimulated, physically active, and well-nourished, encouraging their independence as much as possible.
Why Join Us:
Make a Positive Impact: Your work will directly contribute to improving the lives of individuals with disabilities.
Collaborative Environment: Join a team of dedicated professionals who value collaboration, innovation, and open communication.
Professional Growth: We provide opportunities for professional development, training, and advancement within the organization.
Inclusive Culture: We embrace diversity and believe in creating an inclusive and supportive workplace for all employees.
Competitive Compensation: We offer a competitive salary and benefits package.
Ready to join our team? Fill out our 3-minute, mobile-friendly Application!
Thank you for applying with Aptiv!
Qualifications
At least 18 years of age
Ability to work between 6a-2pm
Ability to work rotating weekends and holidays
Negative TB skin test (provided by Aptiv)
Ability to pass a background test
A valid driver's license and good driving record
Reliable transportation with valid registration and up-to-date auto insurance
Any previous experience is a plus but not required. We will train the right person for this entry-level position! Extensive training is provided to respond to both behavioral and medical challenges that can occur.
$17.1 hourly 2d ago
Customer Service Rep(01940) - 1201 Gilmore Ave
Domino's Franchise
Member service representative job in Winona, MN
Job Description
You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full-time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you.
We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
$31k-40k yearly est. 7d ago
Customer Service Representative - FAC Shift
XPO, Inc. 4.4
Member service representative job in Tomah, WI
Business Unit: LTL **What you'll need to succeed as a Customer ServiceRepresentative at XPO** Minimum qualifications: + 2 years of customer service experience + Strong computer, typing and 10-key skills + Experience with Microsoft Office
+ Available to work a variety of shifts, including days, evenings, nights and weekends
Preferred qualifications:
+ Transportationexperience
+ Excellent verbal and written communication skills
**About the Customer ServiceRepresentative job**
Pay, benefits and more:
+ Pay starts at $21.46
+ FAC Shift
+ Full health insurance benefits on day one
+ Life and disability insurance
+ Earn up to 13 days PTO your first year
+ 9 paid company holidays
+ 401(k) option with company match
+ Education assistance
What you'll do on a typical day:
+ Bill shipments according to applicable tariffs and pricing agreements
+ Recognize and resolve documentation errors
+ Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions
+ Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing
+ Process over, short and damaged freight and related documentation for customer resolution
Customer ServiceRepresentatives are required to:
+ Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery
**About XPO**
XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO.
We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.
All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.
The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.
Review XPO's candidate privacy statementhere (********************************************************************* .
$21.5 hourly 32d ago
DME Sales & Service Specialist
Winona Health 4.1
Member service representative job in Winona, MN
DME Sales and Service Specialist DME 0.9 FTE, 72 Hours Per Pay Period Hours scheduled between 8 am and 5 pm, Monday through Friday Weekends: No Holidays: No On Call: No
The DME Sales and Service Specialist is responsible for the sales, service, delivery, and education of durable medical equipment to the customers of Winona Home Medical.
Essential Duties & Responsibilities:
â Assist patients in the selection of available DME products.
Demonstrate and explain DME equipment for in-home use and obtain appropriate documentation. Complete pick-up and sanitation of equipment as needed.
Perform maintenance and repair of DME products per manufacturer's guidelines.
Assemble equipment and stock the retail sales floor.
Assist with the DME order intake process.
Contact eligible patients for monthly/quarterly resupply orders.
Perform POS transactions, along with opening and closing duties.
Answer customer inquiries and process patient payments via phone and walk-ins.
Other duties as delegated by management.
Supervisory Responsibilities:
No direct reports.
Essential Skills and Experience:
Required:
Effective interpersonal, time management, and organizational skills
Excellent customer service skills
Preferred:
Associate's degree in a related field of study.
Experience in DME products and services
Basic computer skills
Summary of Benefits at Winona Health:
At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available:
Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives
Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans
Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met
Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being
Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth
Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers
For more details or specific information, visit our website or contact Human Resources
Internal Applicant Policy:
It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications.
Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications.
Disclaimer:
Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
$30k-34k yearly est. 60d+ ago
Part-Time Member Service Representative - La Crescent MN
Altra 3.8
Member service representative job in La Crescent, MN
Altra Federal Credit Union is a member-owned financial cooperative committed to providing exceptional service and personalized financial solutions to our community. We pride ourselves on creating a welcoming environment where members feel valued and supported.
We are seeking a friendly, detail-oriented Part-Time MemberServiceRepresentative to join our team at the La Crescent MN office. In this role, you will be the first point of contact for our members, delivering outstanding service while handling routine financial transactions accurately and efficiently. Your positive attitude and commitment to member satisfaction will help strengthen our credit union's reputation for excellence.
What you'll do:
Greet members warmly and assist with their daily banking needs, including deposits, withdrawals, transfers, loan payments, and account inquiries
Process transactions accurately and in compliance with credit union policies and regulatory requirements
Promote credit union products and services to meet member needs and support business growth
Promote in-branch technology and assist members as needed
Maintain member confidentiality and adhere to security procedures
Resolve member questions or concerns promptly, escalating when necessary
Balance cash drawers and prepare daily reports
Support other branch functions as needed
Qualifications:
High school diploma (or equivalent) and a commitment to ongoing learning
Background in customer service. Previous financial experience would be a plus
Previous cash handling or teller experience preferred, but not required
Strong communication skills, with the ability to connect with members genuinely
Detail-oriented, professional, and tech-savvy - ready to help members with digital services
Proficient with computers and basic software applications
Ability to maintain confidentiality and handle sensitive information
Commitment to providing exceptional memberservice
Availability:
This position is part-time, 25- hours a week, Monday through Friday.
Main hours needed will be within the hours posted below, these hours are subject to change depending on the scheduling requirements of the office:
Wednesday - 7:15 a.m. to 5:45 p.m. or as many hours as possible
Thursday - Noon to 5:45 p.m.
Friday - 7:15 a.m. to 5:45 p.m. or as many hours as possible
Saturday - 7:30 a.m. to 12:15 p.m.
Will require some flexibility within these hours, as needed.
After training has been completed, MSRs will join the Saturday morning rotation at the La Crescent office (2-3 Saturday's a month) from 7:30 a.m. to 12:15 p.m.
Pay and Benefits:
Starting hourly pay of $19.00 ($17.00 base plus $2 MSR premium)
When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing the language exam.
Up to a 6% Employer-matched 401(k) + additional 3% employer contribution.
Two-week paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years of service!
Paid time off, volunteer time off, paid holidays, and your birthday off (paid)!
Employee-only perks and discounts.
At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve.
Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.
$17-19 hourly 60d+ ago
Learn more about member service representative jobs
How much does a member service representative earn in La Crosse, WI?
The average member service representative in La Crosse, WI earns between $21,000 and $37,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.
Average member service representative salary in La Crosse, WI
$28,000
What are the biggest employers of Member Service Representatives in La Crosse, WI?
The biggest employers of Member Service Representatives in La Crosse, WI are: