Member Service Representative II
Member service representative job in Lake Charles, LA
Are you ready to launch your career? What better way for your career to take flight than at one of the most financially solid credit unions in the nation. As a not-for-profit financial institution, we do what we do for all the right reasons. We are owned by our members, and therefore our primary focus is helping our members fulfill their financial dreams-and it all starts with our employees.
Our workforce reflects a team of diverse and creative individuals that are dedicated to working together, demonstrating a culture of inclusion and camaraderie to each other, and then giving our best to those that we serve. Come Join Our Team!
Summary of Primary Functions
Under supervision will be responsible for the promotion of credit union products and services to members either on the telephone or in person. Provides counsel to new and existing members in regards to the various credit union services with an emphasis on all current promotions. Performs assigned member transactions as required. Depending on location and branch volume, may be required to support other departments as needed up to 75% of the time, including but not limited to inbound and outbound member service phone calls.
Requirements
High school graduate or equivalent. This position requires qualified candidates to have a minimum of 2 years of previous member service experience, preferably with a CU/bank, and the ability to resolve routine member inquiries. The MSR I/II will be responsible for performing assigned tasks associated with the processing of member transactions as required. These transactions include, but are not limited to, receiving and disbursing funds in accordance with all credit union policies and procedures, processing mail transactions, and processing authorized account changes. A successful candidate will also have experience in processing lending transactions and new account openings.
Successful candidates will have a successful record of accomplishment of working within established guidelines, managing multiple tasks, and consistently attending to defined priorities within each business day.
Compensation and Job Title is commensurate with experience and may fall under the following pay ranges:
MSR I - $22.29 to $31.21
MSR II - $24.99 to $34.99
Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, or degree information may result in an employment offer to be withdrawn.
NGFCU is an Equal Opportunity Employer
Management reserves the right to change this position summary at any time according to business needs.
Auto-ApplyCustomer Service Representative
Member service representative job in Lake Charles, LA
Part-time Description
Our motto, "We are Ladies and Gentlemen, serving Ladies and Gentlemen", is evident in every interaction with our customers, co-workers, and team mates. We strive to find the best and brightest talent for each position within our organization, enabling the unique qualities of each individual to shine and compliment the entire team.
Is the customer #1 with you?
Do you have an outstanding smile?
Are you a positive, up-beat person?
Do you provide personalized service that creates customer loyalty?
Can you sense what another person wants and needs before they ask?
Do you always live up to your commitments?
Do you like a fast-paced work environment?
Are you excited to provide a level of customer service unrivaled by the competition?
The customer service representative is responsible for providing effective customer service for all internal and external customers by using excellent, in-depth knowledge of company products and programs as well as communicating effectively with customers, pilots, and team members within the customer service department.
Requirements
Responsibilities and Duties
Greet customers in a friendly, professional manner
Provide concierge services to pilots and customers including making reservations as required
Invoicing for services rendered to customers and pilots
Record customer preferences in Million Air CSI system
Proactive preparation for all incoming aircraft
Provides timely feedback to the company regarding service failures or customer concerns
Partner with line service team to meet and exceed customer's service expectations
Keep hospitality bar stocked with snacks and beverages
Maintain neat work area at all times to include front desk, lobby, and all FBO amenities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Competencies
Customer focus- naturally outgoing/extroverted
Communicate with customers and employees in person, on phone, and through radio communications
Strong computer skills including Microsoft office products and point of sale programs
Basic mathematical knowledge
Must be able to operate a motor vehicle and be insurable by Company insurance policy (Requires clean driving record)
Bi-lingual preferred
Reporting Relationship
This position reports to the Customer Service Manager
Work Environment
This position operates in a professional environment, which may include exposure to all types of weather conditions and direct contact with both moving and non-moving aircraft.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, to include but not limited to:
Must be able to lift 25 pounds
Stand to greet customers during verbal exchanges, walk throughout the facility to interact with customers
Possible exposure to hazardous noise levels, chemicals, fumes, and machinery
Position Type and Expected Hours of Work
This is a non-exempt position.
This position includes shift work which requires working evenings and weekends, and on scheduled company holidays.
Travel
No travel is expected for this position.
Education, Experience, and Eligibility Qualifications
Customer service experience preferably in the service industry
High School Diploma or equivalent
Excel Data Base experience
Entry level position
Ability to work evenings weekends, and holidays
Acceptable driving record
Ability to pass a background check
Zero tolerance drug free employer includes pre-employment and random screening
Benefits
Our comprehensive package includes a matching 401k program, Paid Time Off (PTO), and Medical, Dental, and Vision coverage. We value your hard work and offer performance-based bonuses.
AAP/EEO Statement
Million Air is an Equal Opportunity/Affirmative Action Employer/Protected Veteran/Disabled
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this position. Duties, responsibilities and activities may change at any time with or without notice.
Pay: $15.00 per hour
Electric Power Sales and Service Representative
Member service representative job in Lake Charles, LA
POWER UP YOUR CAREER WITH LOUISIANA CAT
Louisiana Cat has been proud to represent Caterpillar for 4 continuous generations in the state of Louisiana. We have been providing our customers with the highest quality Cat equipment, service, and parts since 1933. We serve to build and power our community for a better future. We are always searching for high energy, ambitious candidates who are ready to join our team. You can build your future here!
THE OPPORTUNITY
We are looking for a Electric Power Sales and Service Rep for our Electric Power Division. This position will cover the Southwest Louisiana Territory. The person in this role is primarily responsible for growing Louisiana Cat's parts and service business through developing relationships and adding customers in selling Customer Value Agreements (CVA's). The person in this role will be responsible for consultative sales providing Electric Power solutions, including generators, pumps, engine driven equipment, and switchgear, for customers across Louisiana.
YOUR CONTRIBUTION
Provide Electric Power solutions for our customers through your knowledge of Louisiana CAT products
Conduct Electric Power inspections based on Caterpillar company standards
Analyze leads and build efficient call plans to sell solutions to both new and stablished customers.
Consult with customers about CAT Electric Power life cycles, maintenance process and replacement parts solutions
Work cross-functionally and collaborate with Parts & Service Department and Electric Power divisions to meet customer needs
YOUR VALUE
You will serve as a sales consultant for customer accounts in your defined territory
You will have the sales tools and building blocks to BUILD A CAREER here at Louisiana CAT
You will collaborate with your Sales Management / General Manager to establish sales goals on monthly, quarterly and annual basis
MOST IMPORTANT QUALIFICATIONS
Required: Strong sales consultative communication as role is a "customer-facing" position
Required: Strong knowledge and skills of Microsoft Office software including Outlook
Highly Preferred: Knowledge or experience using CRM (Customer Relations Management) software such as Salesforce.com
Highly Preferred: Knowledge of Caterpillar product lines is strongly desired; other Heavy Equipment experience is helpful
Preferred: Bachelor's Degree
JOB FACTS
Ability to act as a sales consultant conducting physical hands-on inspections
Ability to travel within the state of Louisiana and valid U.S. Driver's License with clean MVR (Motor Vehicles Record)
LOUISIANA CAT BENEFITS
Health, Dental, Vision, $50,000 Company Funded Life Policy (if enrolled in Health)
Short- and Long-Term Disability Insurance
Voluntary Accident, Critical Illness, Hospital Indemnity, Cancer, Supplemental Life and additional voluntary policies
401K Plan with Company Match
Paid Holidays & Vacation
Technician Tool Loan Program up to $2,000
Safety Boot / Safety Prescription Glasses Allowances
Employee Discounts
Credit Union
Technician Career Development Program - Shop & Field Service Training
SAFETY IN ALL WE DO
We require strict compliance with PPE (personal protective equipment) safety regulations.
We maintain compliance with all Federal, State and Local safety and company regulations.
All employees must follow all Company Health, Safety & Environmental (HSE) procedures.
Louisiana Cat is a drug-free workplace, including marijuana and THC products.
WHY PEOPLE JOIN LOUISIANA CAT
We are dedicated to fostering a safe and meaningful work environment that empowers our employees and customers.
We are known for creating lasting partnerships, guided by our strong company values, customer experience culture and safety standards.
We are committed to the long-term growth and success of both our employees and customers.
We have energy, focus and passion delivering results because what we do impacts our customers each and every day.
We work across Construction, Electrical Power, Industrial, Marine Engines and Oil & Gas industries.
We invest in training and development programs for our employees to build their toolkit and career paths here at Louisiana Cat.
We offer competitive pay and benefits, paid holidays and vacation, employee incentive programs and 401(k) company match programs.
WHO WE ARE
We are a growing organization focused on creating a positive impact on our employees, customers and communities in which we operate. We seek out employees who are inspired by our values, thrive in a collaborative environment, and want to become a part of a dynamic company backed by 90+ years of success. We have 23 locations across Louisiana and the Gulf South with Corporate HQ located in Reserve, LA and Power Systems HQ located in New Iberia, LA.
ADDITIONAL INFORMATION
Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are an Equal Opportunity Employer (EEO). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age (40 and over), national origin, disability, or status as a protected veteran. We proudly hire U.S. Veterans.
Louisiana Cat (Louisiana Machinery Co., LLC) uses E-Verify and complies with I-9 employment eligibility requirements of all new hires. Click here for your rights: click here for more information
Equal Employment Opportunity Know Your Rights: Workplace Discrimination is Illegal: click here for more information
Pay Transparency Nondiscrimination Provision: click here for more information
Louisiana Cat (Louisiana Machinery Co, LLC) and its affiliates are drug-free workplaces and post-offer, pre-employment process includes background check, drug/alcohol screen, and if applicable for the role, pre-employment physical/fit for duty assessments.
ANIMAL SERVICES OFFICER
Member service representative job in Lake Charles, LA
Salary $18.56 - $26.23 Hourly Job Type Full-Time Job Number 2025-00154 Department Animal Services Opening Date 09/22/2025 Closing Date 12/18/2025 11:59 PM Central * Description * Benefits * Questions This is the first of five levels in the Animal Services Officers series.
Incumbents respond to complaints regarding animals and perform a variety of animal protection duties. Responsibilities may include evaluating whether a violation of the law has occurred; issuing citations, warnings and notices; confiscating animals; euthanizing animals; impounding stray, vicious or dangerous animals; setting live traps; and preparing related reports.
Examples of Duties
(The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Other duties may be assigned.)
* Patrols assigned area for emergency and non-emergency animal situations; investigates complaints; responds to work orders; removes dead animals from roadways.
* Issues citations and license violation warnings to pet owners regarding leash laws, containment, pet ownership and neglect, animal cruelty, and/or other related animal welfare issues.
* Apprehends and impounds pet and stray animals in violation of animal control ordinances; confiscates animals from negligent or abusive pet owners.
* Euthanized animals, which includes: injecting animals with applicable serums and transporting and disposing carcasses of deceased animals.
* Educates the public on animal control ordinances, policies, and procedures, including proper control and care of pets.
* Performs other duties of a similar nature or level.
SUPERVISORY RESPONSIBILITIES
This position does not require supervisory responsibilities.
Requirements
EDUCATION AND EXPERIENCE
High School Diploma or equivalent (G.E.D.), one year of specialized or technical training and one year experience working with animals; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
LICENSING REQUIREMENTS
Euthanasia Certification;
Crematory Operation Certification;
Valid Driver's License as per State law or requirement.
Law Enforcement Commission
LACA Chemical Immobilization
QUALIFICATIONS
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE
* Animal handling techniques and applications;
* Animal traps, catch poles, and chemical immobilization techniques;
* Capturing and restraining domestic animals and livestock;
* Animal care and nutrition requirements;
* Investigation methods and procedures;
* Animal identification techniques;
* Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes;
* Customer service principles;
* Recordkeeping principles;
* Computers and related software applications.
SKILLS
* Handling animals in a safe manner;
* Capturing, restraining, and handling animals and livestock;
* Responding to emergency situations;
* Euthanizing animals;
* Conducting investigations;
* Providing customer service;
* Preparing and maintaining records;
* Using computers and related software applications;
* Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Supplemental Information
PHYSICAL REQUIREMENTS
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
* Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of forces constantly to move objects.
* Incumbents may be subjected to fumes, odors, dusts, gases, poor ventilation, chemicals, blood and other bodily fluids, extreme temperatures, inadequate lighting, workspace restrictions, and travel.
WORK ENVIRONMENT
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme heat and cold; animal bites; repugnant odors and sights inherent within a shelter environment, and possible exposure to diseases associated with animals, to include blood-borne pathogens. The employee is occasionally exposed to high, precarious places; risk of electrical shock; explosive materials; and vibration.
* The noise level in the work environment is usually loud.
UNIFORM
An employee in this position will be supplied with a uniform, provided by the Calcasieu Parish Police Jury. The employee is responsible for abiding by the Police Jury's Uniform Agreement.
NOTE
The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
WORK SCHEDULES
Varied work schedules allow our employees excellent work-life balance. Schedules vary by department and include the following:
* Part-time
* Full-time
* Temporary
* Rotating shifts
* 12-hour shifts
* 4/10s
* 9/80s
* 5/8s
VACATION
Vacation with pay begins accruing from date of employment.
SICK LEAVE
Sick leave begins accruing from the date of employment.
OTHER PAID LEAVE BENEFITS
Funeral Leave, Civil Leave (Jury Duty), and Military Leave
HOLIDAYS
Depending on the position the employee is hired into, employee receives the following paid holidays from the date of hire:
* New Year's Eve
* New Year's Day
* Martin Luther King Jr. Day
* Mardi Gras Day
* Good Friday
* Memorial Day
* July 4th
* Labor Day
* Veterans' Day
* Thanksgiving Day & Friday after
* Christmas Eve
* Christmas Day
* One (1) Personal Day
RETIREMENT
Employees are required to participate in the Parochial Employees' Retirement System of La. (Plan A) upon date of employment.
DEFERRED COMPENSATION
A supplemental tax-free retirement account is offered through Nationwide Retirement Solutions. Contribution is the responsibility of the employee via payroll deduction.
SOLUTIONS COUNSELING AND EAP
Free professional help with personal problems for Calcasieu Parish Police Jury employees and their families.
EMPLOYEE FITNESS PROGRAM
The Parish pays an employee fitness allowance toward a fitness facility membership. Allowance is dependent upon employee attending their selected fitness program at least 8 times per month.
ONSITE MEDICAL CLINIC
Health Connection, the Calcasieu Parish Police Jury's onsite medical clinic, provides office visits for a $5.00 co-pay to employees and their Calcasieu Parish Police Jury insured dependents.
LIFE INSURANCE
Basic Life and AD & D - $10,000 Life and AD & D coverage for the employee is included with the health insurance at no cost to the employee.
* Supplemental Life and AD & D
* Employee can purchase term additional Life/AD & D in increments of $10,000 up to a maximum of $500,000.Term Life/AD & D is also available for an employee's spouse and eligible dependents.
VISION
A supplemental vision program is available to employees through Always Care.
MAJOR MEDICAL
Major medical insurance is offered for employees with options to add family to the major medical plan.
DISCOUNTS
Dell Computers
Offers a special members' only store with discounts and monthly specials.
Verizon Wireless
Offers employee discounts for wireless service.
Sprint
Offers service discounts on Sprint and Nextel devices.
AT&T
Offers discount on service, free phones available, free shipping for online purchases, exclusive offers, sales, & packages.
My Phone MD
630 Prien Lake Road, Suite C
Lake Charles
**************
*************************
Offers a discount to Calcasieu Parish Police Jury employees for mobile device repair services. Simply notify the staff that you are a Calcasieu Parish Police Jury employee and show your badge.
Fix My Phone
3467 Nelson Road
Lake Charles
**************
******************
Offers a discount to Calcasieu Parish Police Jury employees for mobile device repair services. Simply notify the staff that you are a Calcasieu Parish Police Jury employee and show your badge.
01
Do you have a high school diploma or equivalent?
* Yes
* No
02
Do you have a valid Driver's License?
* Yes
* No
03
Are you a current Calcasieu Parish Police Jury employee?
* Yes
* No
Required Question
Easy ApplyMember Services Representative
Member service representative job in Sulphur, LA
Job Details Sulphur, LADescription
THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it's all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that's what you need. We need you, because face it, our planet wouldn't be the same without you. You belong!
ORGANIZATION OVERVIEW
Title: Member Services Representative
Reports To: Club Manager
FLSA Classification: Non-Exempt
THE OPPORTUNITY
Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived! United FP is dynamic, growing and continually evolving. You must be self-motivated. You should think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you deliver consistently and over the top results! A role with United FP Partners is an opportunity to be a part of something special. If you would love working for a rapidly, growing company that changes people's lives for the better every day, helps them live healthier, doesn't judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job!
What You'll Be Doing
As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create “raving fans” by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.
You will ensure our club is super clean because our members value this and we're known for that too.
Finding new and current members to join the fitness trainer in fitness classes.
You'll impress new and existing members when you introduce them to our Black Card amenities. They're going to want these benefits!
You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.
Be a leader! Be passionate - love what you do! Have fun and invite members to do the same!
Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
United FP offers competitive salaries, PF Black Card membership and opportunities for growth.
Qualifications
What You'll Bring to the Table:
Birthdate that confirms you are a minimum of 18 years of age.
Passion for helping others.
Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
On-time dependability because you know people are counting on you.
High School diploma or GED equivalent.
Physical Demands:
Must be able to occasionally lift, push, or pull at least 50 lbs.
Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.
Sales & Service Representative
Member service representative job in Sulphur, LA
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enter quotes, process customer orders, and resolve customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.
Key Duties & Responsibilities
* Respond to customer requests for quotes by sourcing products from existing Company inventory or buying them out externally.
* Build quotes that simultaneously create value for the customer and profitability for MRC Global.
* Identify and actively pursue sales opportunities to contribute to overall sales growth.
* Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth.
* Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs.
* Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs.
* Verify the on-time shipping/delivery status of pending inbound and outbound shipments; communicate status proactively with the customer and adjust product sourcing efforts if needed.
* Proactively respond to customers' needs and concerns with options by using a problem-solving approach.
* Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications.
* Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes.
* Consult with the manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience.
* Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs.
* Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process.
Required Experience
* One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services; OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales.
Skills & Abilities
* Competent in the use of computers and software applications.
* Ability to communicate and promote ideas and transfer detailed knowledge to others.
* Ability to effectively present information in one-on-one and small group situations.
* Attention to detail; works with a sense of urgency.
Working Conditions
* Frequent driving/traveling.
* Able to interact with others frequently.
* Most work is performed at a desk or in front of a computer.
* Able to sit/stand for long periods of time.
* For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
* Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice
Auto-ApplyCustomer Service Representative
Member service representative job in Lake Charles, LA
We take pride in what we do! Deciding to come grow with us is an exciting opportunity to enhance your career success stories. You are the center to what we do. We would love to have you here!
CSR
At Tower Loan, our Customer Service Representatives (CSRs) are at the heart of our business! As a CSR, you'll play a key role in delivering exceptional customer service while building relationships and helping our customers find the right financial solutions. Whether you're looking for a long-term career in customer service or aiming to grow into leadership roles, Tower Loan provides the tools, training, and opportunities to help you succeed.
This full-time position has competitive pay, performance-based incentives, and excellent benefits. If you thrive in a fast-paced, people-focused environment, this is the perfect opportunity for you!
In the Role
Cultivate strong customer relationships by offering excellent service and promoting relevant financial solutions.
Receive and process payments in customer accounts.
Market to current, former, and potential customers to drive loan production.
Maintain and secure cash drawers and accounting activities, including but not limited to balancing and preparing deposits accurately.
Execute office administrative activities, including checking branch mail, filing, purchasing office supplies, etc.
Process loan applications and collect payments due.
Perform all other duties as assigned.
Required
High School Diploma or GED
Must have a valid driver's license and reliable vehicle
Preferred
Cash Handling, Sales, or Customer Service experience
Location: On-Site
The schedule for this position is Monday through Friday from 8:30 AM to 5:30 PM, with some extended hours during the week as needed, which may include Saturday.
Who We Are
Tower Loan provides you with the opportunity to earn a competitive salary plus performance-based incentives. You can take charge of your future by advancing into leadership roles. With our comprehensive training programs, strong promote-from-within culture, and continuous growth opportunities, your career path is in your hands. Plus, we have a chance every day to make a real impact on the lives of our customers!
Other team member benefits include:
Health and Well-Being Options, including Medical, Dental, Vision, Employee Assistance Program, and Life Insurance
Up to 3% 401(k) Match
Paid Time Off (16 days per year after one full year, cash back for unused time)
Paid Holidays
Annual Raises and Performance Bonuses
Monthly Incentive and Employee Referral Bonuses
Participation in Charitable Campaigns
Tower Loan has been a trusted name in consumer finance for over 80 years. We provide individuals with responsible access to credit to help them achieve their financial goals. We take pride in offering personal loans, home equity loans, and retail financing, helping our customers consolidate debt, cover unexpected expenses, and invest in their futures.
With almost 260 office locations across six states, our dedicated team members build customer relationships and provide personalized financial solutions in person, by phone, and online. We are committed to serving our communities, fostering a culture of growth and development, and creating career opportunities through our strong promote-from-within philosophy.
At Tower Loan, we believe in empowering our customers and employees to help people build brighter futures, which has been at the heart of what we do for decades. Now is the perfect time to grow with us!
Discover more about our company and culture!
Read what our customers are saying about us!
Auto-ApplyCustomer Service Rep (5279) - 1930 E McNeese St Suite 101 Lake Charles, LA
Member service representative job in Lake Charles, LA
New Store OPENING SOON! Opportunities Are Calling-Join Our Team Today! 🍕
RPM Pizza has been one of the largest Domino's franchises in the United States for over 40 years, is family-owned and operates over 175+ stores in five states, including Indiana, Michigan, Mississippi, Alabama, and Louisiana. While SAFELY being #1 in every community, we pride ourselves on helping our team members be the best version of themselves they want to be. From creating smiles to being number #1 we want you to come join the fun!
Job Description
As an RPM Customer Service Representative (CSR), you are the first and sometimes the only person interacting with our Customers. Your contact with every Customer plays an essential role helping us create smiles by making lives easier. Your professionalism and optimism are vital to creating a pleasant experience for Customers. You are the face of Domino's.
WHAT DO CSRs DO?
· Provide a fun, happy, and exciting environment for our Customers while taking orders.
· Uphold and represent a rock-solid brand image.
· Ensure our stores are kept clean and sanitized for our Team and Customers.
· Get into the action and make perfect product all the time. · Learn organizational and inventory skills.
· Provide amazing Customer service.
· Execute time management skills and the ability to multi-task in a competitive work environment.
· Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
· Demonstrate your own style while working in a diverse work environment.
· The ability to take ownership in resolving problems.
· Operate all equipment inside the store.
WHAT'S IN IT FOR YOU?
· Join a winning Team who is the best pizza company in the world & in every neighborhood!
· Complete all RPM world class training programs to ensure you are set up for success in your role.
· Work flexible fun hours and enjoy great product discounts.
· Opportunity to continue your development through RPM Pizza College.
· This is the first step for many to owning your own Dominos store.
· Learn team building and problem-solving and develop your skills for the future.
· Opportunity to give back to the community through partnerships and donations.
· Variable hourly (meaning hours vary by week) position with competitive pay.
· Medical, dental, vision insurance available if CSR averages 30 or more hours per week during a designated 9 month measurement period.
· 401K program available.
Qualifications
· You must be 16 years of age or older (with a work permit in some areas) and possess a willingness to learn.
· Strong communication and basic math skills to count change.
· Be outgoing, have a positive, upbeat attitude with strong communication and verbal skills.
· Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.
· Apply on jobs.dominos.com
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative (On-site Call Center Position)
Member service representative job in Lake Charles, LA
First Federal Bank of Louisiana is currently seeking a Call Center Representative in the Call Center Department. The position is located at the Main Office in Lake Charles, Louisiana. This is not a remote position.
About Us
First Federal Bank of Louisiana is a full-service, locally owned community bank that has helped build the communities we serve for over 75 years. With over one billion dollars in assets and 16 offices currently serving multiple parishes across Southwest and Central Louisiana, we are proud to offer our customers comprehensive retail and commercial products as well as investment services to meet all of their financial needs. Empowering people and places to realize and attain their dreams is what our community-first banking is all about, and that's what our team strives to do in the communities we serve each and every day. Visit ************** to learn more. Member FDIC, Equal Housing Lender.
Position Summary
Independently handles routine employee and customer inquiries with a goal of first point contact resolution and limited escalation while maintaining quality communication. Performs a range of customer service-oriented communication by telephone, email, chat, message, phone, or fax, as well as various operational background duties.
Essential Duties & Responsibilities include, but are not limited to, the following:
Builds rapport with customers, uses proper telephone etiquette and protects the institution by keeping customer information confidential
Processes incoming mail; processes address changes; validates detailed information
Performs account maintenance; produces follow up documents pertaining to check orders, stop payments, and unauthorized affidavits
Assists with customer tax levies
Provides support regarding end of year tax forms
Researches and resolves customer complaints; provides follow-up
Provides support for electronic banking products and services; troubleshoots issues as needed
Processes verification of accounts
Recognizes, documents, and alerts supervisors of trends in customer calls
Orders and distributes branch deposit account supplies
Assists in scheduling and training, as directed by supervisor
Compliance training is assigned to all Bank personnel based on their position with the Bank. Employees are required to complete all assigned training timely and in accordance with Bank policy.
Contributes to team effort by accomplishing related duties, as assigned
Minimum Qualifications
High school diploma or GED,
A minimum of one (1) year customer service experience. Call Center and/or banking experience is preferred.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a basic summary of the knowledge, skill, and/or ability required. The full is attached as a pdf to this job posting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties & Responsibilities
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employer
The employment policy of First Federal Bank and its subsidiaries is to provide an equal employment opportunity for all employees and job applicants without regard to race, color, religion, sex, national origin, age, individuals with disabilities, protected veteran status, sexual orientation, gender identity, genetic information, or any other legally protected characteristics or activities in accordance with applicable laws.
Auto-ApplyCustomer Service Representative
Member service representative job in Sulphur, LA
Job DescriptionDescription:
JOB TITLE:
Customer Service Representative
DEPARTMENT:
Training
CSRs represent our organization and are the face of our company. Customer service representatives respond to customer inquiries via telephone and face-to-face meetings. The CSRs meet the needs of customers by providing quality service. The list below is not comprehensive of all potential job duties. Other duties may be assigned as needed.
Essential Job Responsibilities
Customer Transactions
Ensure a smooth check-in process for students
Answer phone calls and help customers with questions or concerns
Assist with company inquiries and scheduling issues
Maintain confidentiality regarding students' information.
Maintain a positive and professional attitude with customers
Teamwork
Work with other CSRs to answer phone calls in a timely manner
Set up and break down instructor-led courses
Lab Monitoring
Observe student behaviors in the training rooms and computer labs
Ensure the integrity of the testing processes is not compromised
Assist students with questions and concerns
Walk and stand for extended periods of time while monitoring students
Encourage positive client learning and ensure customer service standards are upheld
Live Online Proctor
Checks in trainees and verifies identification prior to testing
Monitors trainees throughout training event
Communicates lab rules and policies to trainees as needed while proctoring to ensure adherence to HASC rules and policies
Explains the course and/or exam processes
Assists trainees with technical assistance related to course navigation, login process, or equipment setup
Understands testing procedures for each exam and adheres to company quality and security measures
Reports suspected irregularities or trainee behavior to management immediately
Responsible for maintaining professional and respectful demeanor
Assists with covering for lunches and breaks
Reports all course problems or discrepancies in a timely and efficient manner to the Supervisor of Live Online Proctoring
Performs other duties as assigned
Opening and Closing Lab
Ensure labs are functional and operating in the mornings
Print class rosters each morning and prepare for students
Sanitize testing areas at end of each day
Arm and disarm facility as assigned
Additional Daily Lab Duties
Ensure testing areas are sanitized between customers
Communicate and coordinate with front counter Customer Service Representatives
Score tests for select courses
Troubleshoot computers when customers experience difficulties
Competencies
Communication Proficiencies
Troubleshooting and multitasking
Technical Capacity
Customer/Client Focus
Problem Solving/Analysis
Teamwork Orientation
Preferred Skills & Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or GED diploma, or six months to a year related customer service/cash handling experience, or equivalent combination of education and experience.
Language Skills
Ability to understand, read, write, and speak English. Individuals with the ability to speak Spanish are beneficial.
Reasoning Ability/ Decision Making
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and carry out a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have knowledge and proficiency in Microsoft Word, Excel, and PowerPoint. Individuals should also have knowledge of Microsoft Outlook, internet software, and other applications. (i.e. OMNI, S2V)
Physical Demands
While performing the duties of this job, the employee is regularly required to read, talk or hear. The employee frequently is required to stand, walk, sit, use hands to handle training equipment and tools, reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
This job is typically in an office environment and may also require travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Reporting Responsibilities
The Customer Service Representative reports directly to the Operations Manager or site Supervisor. This position does not have direct reports.
Requirements:
Customer Service Representative-Front Desk
Member service representative job in Lake Charles, LA
We are looking for a friendly and enthusiastic Customer Service Representative to join our team. This role is essential in providing exceptional service to our members and guests, handling inquiries, promoting sales in our club Pro Shop, and ensuring a positive experience at our facility.
Responsibilities include but are not limited to:
Greet and assist members and guests with a professional attitude
Answer phone calls and address member inquiries efficiently
Maintain knowledge of fitness programs and group fitness classes
Assist in memberships, membership changes, renewals, and cancelations
Provide solutions to enhance member satisfaction
Educational Requirements:
High School Diploma or equivalent or currently a senior in High School.
CPR training within the first 6 months of hire date.
Financial Services Representative
Member service representative job in Groves, TX
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15-$19
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyCentral Services Rep-632000
Member service representative job in Kinder, LA
Responsible for promoting Coushatta Casino Resort, in accordance with its Mission and Objectives, and ensuring optimum Guest service and satisfaction. Responsible for providing accurate, timely information to VIP Guest about casino and hotel policies, services, and amenities. Responsible for answering switchboard, directing calls to appropriate individuals, taking accurate messages and delivery same, wake up, paging, and do not disturb services, and effectively resolving minor guest disputes.
EDUCATION and/or EXPERIENCE:
High School Diploma or General Education Degree (GED) required. Some college courses in Hotel Management preferred.
SPECIAL QUALIFICATIONS:
Must possess excellent communication skills. Must have the ability to effectively perform on one's own. Must be computer literate, with proficiency in Microsoft Word and Excel. Must be able to effectively resolve problems, based on common sense use of reasoning ability, as well as knowledge of established company policies.
Service Development Representative
Member service representative job in DeQuincy, LA
Job Description
The Service Development Representative is responsible for educating medical and business professionals, community resources, and others within the service area of the programs and services that our facility provides. He/She will be expected to apply experience, creativity, planning and leadership to achieve financial and strategic goals for assigned territory. He/She should be seeking new revenue opportunities while maintaining existing revenue by establishing and maintaining customer relationships. He/She is actively involved in business development by one-to-one contact and professional education.
QUALIFICATIONS:
Three years of proven successful Marketing/Sales experience in a healthcare setting preferred
Experience in Medicare and Medicaid reimbursements and commercial insurance preferred
Basic to intermediate experience with Microsoft office products - Word, Excel preferred
Must have a valid driver license and a clean motor vehicle record, as well as carry applicable insurance as required by state law
Must be able to read, write, and speak English, as well as possess excellent verbal and written communication skills
Full-time Traveling Full Service Representative, Southeast Texas
Member service representative job in Nederland, TX
**The Traveling FSR is responsible for filling staffing needs at the following locations: Port Arthur, Beaumont, Lumberton, Nederland, Bridge City, and Orange.**
Candidate must be available to work Monday - Friday 6:45am - 6:15pm and rotating Saturdays 8:45am - 1:30pm Normal schedule will be Monday - Friday 8:30am-5:30pm, rotating Saturdays 8:45am - 1:30pm
Professionally assists and serves members in a wide range of services. This position will travel as an FSR/Teller to any FivePoint Branch. Interviews, takes applications, and prepares loans for credit approval. Completes loan processing, servicing, and disbursements as needed. Responsible for performing a variety of member services such as opening and closing accounts, renewing term share accounts and assisting members with bookkeeping and checking account problems. Answers members questions regarding Credit Union services provided and performs a variety of account maintenance. Attends to telephone inquires and transactions for members.
ESSENTIAL FUNCTIONS
Assumes responsibility for the effective performance of loan interviews, processing, and clerical support functions. Assumes responsibility for the effective and professional performance of member service functions. Assumes responsibility for efficient, effective, and accurate performance of teller functions, as needed. Assumes responsibility for establishing and maintaining effective and professional business relationships with members.
NON-ESSENTIAL FUNCTIONS
Assumes responsibility for establishing and maintaining effective coordination and communication and working relationships with area personnel and with management. Assumes responsibility for related duties as required or assigned.
EDUCATION/CERTIFICATION High school graduate or equivalent.
REQUIRED KNOWLEDGE General knowledge of financial products and services. Understanding of loan interview procedures.
EXPERIENCE REQUIRED Previous experience with a full-service financial institution helpful.
SKILLS/ABILITIES Excellent communication and public relations skills.
Good organization skills and attentive to detail
Ability to operate related computer applications and other business equipment including 10-key and telephone.
Proficient typing/data entry abilities.
Cooperative and able to coordinate well with others.
PREFERRED QUALIFICATIONS
Education/Certification:
None
Preferred Knowledge:
Understanding of loan interview procedures.
Basic understanding of financial operations is strongly preferred
Experience Preferred:
One to two years member service or loan interviewing experience.
Previous experience with a full-service financial institution helpful.
Skills/Abilities:
None
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
TALKING: Especially where one must frequently convey detailed or important instructions or ideas accurately, loudly, or quickly. AVERAGE HEARING: Able to hear average or normal conversations and receive ordinary information. FINGER DEXTERITY: Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together. REPETITIVE MOTION: Movements frequently and regularly required using the wrists, hands, and/or fingers. AVERAGE VISUAL ABILITIES: Average, ordinary visual acuity necessary to prepare or inspect documents or products, or operate machinery. PHYSICAL STRENGHT: Sedentary work; sitting most of the time. Exerts up to 50 lbs. of force occasionally. (Almost all office jobs.) STANDING: For prolonged periods of time on busy lobby days. On a regular basis, stands about 80% of working time.
Equal Opportunity Employer Disabled/Veterans
Member Service Representative II
Member service representative job in Lake Charles, LA
Job DescriptionAre you ready to launch your career? What better way for your career to take flight than at one of the most financially solid credit unions in the nation. As a not-for-profit financial institution, we do what we do for all the right reasons. We are owned by our members, and therefore our primary focus is helping our members fulfill their financial dreams-and it all starts with our employees.
Our workforce reflects a team of diverse and creative individuals that are dedicated to working together, demonstrating a culture of inclusion and camaraderie to each other, and then giving our best to those that we serve. Come Join Our Team!
Summary of Primary Functions
Under supervision will be responsible for the promotion of credit union products and services to members either on the telephone or in person. Provides counsel to new and existing members in regards to the various credit union services with an emphasis on all current promotions. Performs assigned member transactions as required. Depending on location and branch volume, may be required to support other departments as needed up to 75% of the time, including but not limited to inbound and outbound member service phone calls.
Requirements
High school graduate or equivalent. This position requires qualified candidates to have a minimum of 2 years of previous member service experience, preferably with a CU/bank, and the ability to resolve routine member inquiries. The MSR I/II will be responsible for performing assigned tasks associated with the processing of member transactions as required. These transactions include, but are not limited to, receiving and disbursing funds in accordance with all credit union policies and procedures, processing mail transactions, and processing authorized account changes. A successful candidate will also have experience in processing lending transactions and new account openings.
Successful candidates will have a successful record of accomplishment of working within established guidelines, managing multiple tasks, and consistently attending to defined priorities within each business day.
Compensation and Job Title is commensurate with experience and may fall under the following pay ranges:
MSR I - $22.29 to $31.21
MSR II - $24.99 to $34.99
Please note that the salary information is a general guideline only. Northrop Grumman Federal Credit Union considers factors such as (but not limited to) scope and responsibilities of the position, candidate's work experience, education/training, key skills, internal peer equity, as well as market and business considerations when extending an offer.
We perform thorough background checks including verification of previous employment, education, credit checks and pre-employment drug screening. Any discrepancies in reported dates, titles, or degree information may result in an employment offer to be withdrawn.
NGFCU is an Equal Opportunity Employer
Management reserves the right to change this position summary at any time according to business needs.
Monday through Friday
9:00 am to 1:00 pm
25 Hours
ANIMAL SERVICES OFFICER
Member service representative job in Lake Charles, LA
Salary $18.56 - $26.23 Hourly Job Type Full-Time Job Number 2025-00175 Department Animal Services Opening Date 11/13/2025 Closing Date 12/25/2025 11:59 PM Central * Description * Benefits * Questions This is the first of five levels in the Animal Services Officers series.
Incumbents respond to complaints regarding animals and perform a variety of animal protection duties. Responsibilities may include evaluating whether a violation of the law has occurred; issuing citations, warnings and notices; confiscating animals; euthanizing animals; impounding stray, vicious or dangerous animals; setting live traps; and preparing related reports.
Examples of Duties
(The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. Other duties may be assigned.)
* Patrols assigned area for emergency and non-emergency animal situations; investigates complaints; responds to work orders; removes dead animals from roadways.
* Issues citations and license violation warnings to pet owners regarding leash laws, containment, pet ownership and neglect, animal cruelty, and/or other related animal welfare issues.
* Apprehends and impounds pet and stray animals in violation of animal control ordinances; confiscates animals from negligent or abusive pet owners.
* Euthanized animals, which includes: injecting animals with applicable serums and transporting and disposing carcasses of deceased animals.
* Educates the public on animal control ordinances, policies, and procedures, including proper control and care of pets.
* Performs other duties of a similar nature or level.
SUPERVISORY RESPONSIBILITIES
This position does not require supervisory responsibilities.
Requirements
EDUCATION AND EXPERIENCE
High School Diploma or equivalent (G.E.D.), one year of specialized or technical training and one year experience working with animals; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above.
LICENSING REQUIREMENTS
Euthanasia Certification;
Crematory Operation Certification;
Valid Driver's License as per State law or requirement.
Law Enforcement Commission
LACA Chemical Immobilization
QUALIFICATIONS
To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
KNOWLEDGE
* Animal handling techniques and applications;
* Animal traps, catch poles, and chemical immobilization techniques;
* Capturing and restraining domestic animals and livestock;
* Animal care and nutrition requirements;
* Investigation methods and procedures;
* Animal identification techniques;
* Applicable Federal, State, and local laws, rules, regulations, codes, and/or statutes;
* Customer service principles;
* Recordkeeping principles;
* Computers and related software applications.
SKILLS
* Handling animals in a safe manner;
* Capturing, restraining, and handling animals and livestock;
* Responding to emergency situations;
* Euthanizing animals;
* Conducting investigations;
* Providing customer service;
* Preparing and maintaining records;
* Using computers and related software applications;
* Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the general public, etc. sufficient to exchange or convey information and to receive work direction.
Supplemental Information
PHYSICAL REQUIREMENTS
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Positions in this class typically require: climbing, balancing, stooping, kneeling, crouching, crawling, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, feeling, talking, hearing, seeing and repetitive motions.
* Heavy Work: Exerting up to 100 pounds of force occasionally, and/or up to 50 pounds of force frequently, and/or up to 20 pounds of forces constantly to move objects.
* Incumbents may be subjected to fumes, odors, dusts, gases, poor ventilation, chemicals, blood and other bodily fluids, extreme temperatures, inadequate lighting, workspace restrictions, and travel.
WORK ENVIRONMENT
* The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly exposed to wet and/or humid conditions; moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme heat and cold; animal bites; repugnant odors and sights inherent within a shelter environment, and possible exposure to diseases associated with animals, to include blood-borne pathogens. The employee is occasionally exposed to high, precarious places; risk of electrical shock; explosive materials; and vibration.
* The noise level in the work environment is usually loud.
UNIFORM
An employee in this position will be supplied with a uniform, provided by the Calcasieu Parish Police Jury. The employee is responsible for abiding by the Police Jury's Uniform Agreement.
NOTE
The above job description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department.
WORK SCHEDULES
Varied work schedules allow our employees excellent work-life balance. Schedules vary by department and include the following:
* Part-time
* Full-time
* Temporary
* Rotating shifts
* 12-hour shifts
* 4/10s
* 9/80s
* 5/8s
VACATION
Vacation with pay begins accruing from date of employment.
SICK LEAVE
Sick leave begins accruing from the date of employment.
OTHER PAID LEAVE BENEFITS
Funeral Leave, Civil Leave (Jury Duty), and Military Leave
HOLIDAYS
Depending on the position the employee is hired into, employee receives the following paid holidays from the date of hire:
* New Year's Eve
* New Year's Day
* Martin Luther King Jr. Day
* Mardi Gras Day
* Good Friday
* Memorial Day
* July 4th
* Labor Day
* Veterans' Day
* Thanksgiving Day & Friday after
* Christmas Eve
* Christmas Day
* One (1) Personal Day
RETIREMENT
Employees are required to participate in the Parochial Employees' Retirement System of La. (Plan A) upon date of employment.
DEFERRED COMPENSATION
A supplemental tax-free retirement account is offered through Nationwide Retirement Solutions. Contribution is the responsibility of the employee via payroll deduction.
SOLUTIONS COUNSELING AND EAP
Free professional help with personal problems for Calcasieu Parish Police Jury employees and their families.
EMPLOYEE FITNESS PROGRAM
The Parish pays an employee fitness allowance toward a fitness facility membership. Allowance is dependent upon employee attending their selected fitness program at least 8 times per month.
ONSITE MEDICAL CLINIC
Health Connection, the Calcasieu Parish Police Jury's onsite medical clinic, provides office visits for a $5.00 co-pay to employees and their Calcasieu Parish Police Jury insured dependents.
LIFE INSURANCE
Basic Life and AD & D - $10,000 Life and AD & D coverage for the employee is included with the health insurance at no cost to the employee.
* Supplemental Life and AD & D
* Employee can purchase term additional Life/AD & D in increments of $10,000 up to a maximum of $500,000.Term Life/AD & D is also available for an employee's spouse and eligible dependents.
VISION
A supplemental vision program is available to employees through Always Care.
MAJOR MEDICAL
Major medical insurance is offered for employees with options to add family to the major medical plan.
DISCOUNTS
Dell Computers
Offers a special members' only store with discounts and monthly specials.
Verizon Wireless
Offers employee discounts for wireless service.
Sprint
Offers service discounts on Sprint and Nextel devices.
AT&T
Offers discount on service, free phones available, free shipping for online purchases, exclusive offers, sales, & packages.
My Phone MD
630 Prien Lake Road, Suite C
Lake Charles
**************
*************************
Offers a discount to Calcasieu Parish Police Jury employees for mobile device repair services. Simply notify the staff that you are a Calcasieu Parish Police Jury employee and show your badge.
Fix My Phone
3467 Nelson Road
Lake Charles
**************
******************
Offers a discount to Calcasieu Parish Police Jury employees for mobile device repair services. Simply notify the staff that you are a Calcasieu Parish Police Jury employee and show your badge.
01
Do you have a high school diploma or equivalent?
* Yes
* No
02
Do you have a valid Driver's License?
* Yes
* No
03
Are you a current Calcasieu Parish Police Jury employee?
* Yes
* No
Required Question
Easy ApplyMember Services Representative
Member service representative job in Lake Charles, LA
Job Details Lake Charles, LA $10.00 HourlyDescription
THE PLANET FITNESS MISSION We at Planet Fitness are here to provide a unique environment in which anyone, and we mean anyone, can be comfortable in a diverse, judgment free zone where a lasting, active lifestyle is built. Our product is a tool. A means to an end. Not a brand name or a mold maker, but a tool that can be used by anyone. In the end, it's all about you. As we evolve and educate ourselves, we will seek to perfect this safe, energetic environment, where everyone feels accepted and respected. We are not here to kiss your butt, only to kick it if that's what you need. We need you, because face it, our planet wouldn't be the same without you. You belong!
ORGANIZATION OVERVIEW
Title: Member Services Representative
Reports To: Club Manager
FLSA Classification: Non-Exempt
THE OPPORTUNITY
Look no further if you like to have fun, positively impact people, and grow your leadership skills in the coolest place on the planet. Your opportunity has arrived! United FP is dynamic, growing and continually evolving. You must be self-motivated. You should think like an entrepreneur, constantly innovating and driving positive change. Most importantly, you deliver consistently and over the top results! A role with United FP Partners is an opportunity to be a part of something special. If you would love working for a rapidly, growing company that changes people's lives for the better every day, helps them live healthier, doesn't judge anyone, and supports their communities and the Boys and Girls club, then this may be your dream job!
What You'll Be Doing
As a Member Services Representative you are a high energy, positive member of the team providing members with an unprecedented experience and encouraging them in achieving their fitness goals. You will make them feel like family in a clean, judgment-free environment. You will create “raving fans” by delivering +1% customer service, continually engaging and encouraging our members to succeed on their fitness journey.
You will ensure our club is super clean because our members value this and we're known for that too.
Finding new and current members to join the fitness trainer in fitness classes.
You'll impress new and existing members when you introduce them to our Black Card amenities. They're going to want these benefits!
You will help the entire team at the welcome desk checking in our members while providing greetings and farewells to them. Assist with fun energetic, non-high-pressure tours, as well as member enrollment, and other club responsibilities.
Be a leader! Be passionate - love what you do! Have fun and invite members to do the same!
Your schedule will vary. Shift could involve any of our hours of operation, including weekends and holidays.
United FP offers competitive salaries, PF Black Card membership and opportunities for growth.
Qualifications
What You'll Bring to the Table:
Birthdate that confirms you are a minimum of 18 years of age.
Passion for helping others.
Understanding the physical demands may involve but are not limited to, communicating, standing, walking, bending, lifting up to 50lbs, reaching, climbing, balancing, kneeling and handling potentially hazardous chemicals.
On-time dependability because you know people are counting on you.
High School diploma or GED equivalent.
Physical Demands:
Must be able to occasionally lift, push, or pull at least 50 lbs.
Must be able to stand, walk, sit, reach with hands and arms, bend, balance, stoop, kneel, twisting, or crouch.
Sales & Service Representative
Member service representative job in Sulphur, LA
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enter quotes, process customer orders, and resolve customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.
**Key Duties & Responsibilities**
+ Respond to customer requests for quotes by sourcing products from existing Company inventory or buying them out externally.
+ Build quotes that simultaneously create value for the customer and profitability for MRC Global.
+ Identify and actively pursue sales opportunities to contribute to overall sales growth.
+ Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth.
+ Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs.
+ Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs.
+ Verify the on-time shipping/delivery status of pending inbound and outbound shipments; communicate status proactively with the customer and adjust product sourcing efforts if needed.
+ Proactively respond to customers' needs and concerns with options by using a problem-solving approach.
+ Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications.
+ Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes.
+ Consult with the manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience.
+ Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs.
+ Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process.
**Required Experience**
+ One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services; OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales.
**Skills & Abilities**
+ Competent in the use of computers and software applications.
+ Ability to communicate and promote ideas and transfer detailed knowledge to others.
+ Ability to effectively present information in one-on-one and small group situations.
+ Attention to detail; works with a sense of urgency.
**Working Conditions**
+ Frequent driving/traveling.
+ Able to interact with others frequently.
+ Most work is performed at a desk or in front of a computer.
+ Able to sit/stand for long periods of time.
+ For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
+ Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice (*******************************************************************************************************
At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work.
We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth.
**MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team.
At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members.
We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
Customer Service Representative (On-site Call Center Position)
Member service representative job in Lake Charles, LA
First Federal Bank of Louisiana is currently seeking a Call Center Representative in the Call Center Department. The position is located at the Main Office in Lake Charles, Louisiana. This is not a remote position.
About Us
First Federal Bank of Louisiana is a full-service, locally owned community bank that has helped build the communities we serve for over 75 years. With over one billion dollars in assets and 16 offices currently serving multiple parishes across Southwest and Central Louisiana, we are proud to offer our customers comprehensive retail and commercial products as well as investment services to meet all of their financial needs. Empowering people and places to realize and attain their dreams is what our community-first banking is all about, and that's what our team strives to do in the communities we serve each and every day. Visit ************** to learn more. Member FDIC, Equal Housing Lender.
Position Summary
Independently handles routine employee and customer inquiries with a goal of first point contact resolution and limited escalation while maintaining quality communication. Performs a range of customer service-oriented communication by telephone, email, chat, message, phone, or fax, as well as various operational background duties.
Essential Duties & Responsibilities include, but are not limited to, the following:
Builds rapport with customers, uses proper telephone etiquette and protects the institution by keeping customer information confidential
Processes incoming mail; processes address changes; validates detailed information
Performs account maintenance; produces follow up documents pertaining to check orders, stop payments, and unauthorized affidavits
Assists with customer tax levies
Provides support regarding end of year tax forms
Researches and resolves customer complaints; provides follow-up
Provides support for electronic banking products and services; troubleshoots issues as needed
Processes verification of accounts
Recognizes, documents, and alerts supervisors of trends in customer calls
Orders and distributes branch deposit account supplies
Assists in scheduling and training, as directed by supervisor
Compliance training is assigned to all Bank personnel based on their position with the Bank. Employees are required to complete all assigned training timely and in accordance with Bank policy.
Contributes to team effort by accomplishing related duties, as assigned
Minimum Qualifications
High school diploma or GED,
A minimum of one (1) year customer service experience. Call Center and/or banking experience is preferred.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are a basic summary of the knowledge, skill, and/or ability required. The full is attached as a pdf to this job posting. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other Duties & Responsibilities
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Equal Opportunity Employer
The employment policy of First Federal Bank and its subsidiaries is to provide an equal employment opportunity for all employees and job applicants without regard to race, color, religion, sex, national origin, age, individuals with disabilities, protected veteran status, sexual orientation, gender identity, genetic information, or any other legally protected characteristics or activities in accordance with applicable laws.
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