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Member service representative jobs in Lubbock, TX - 117 jobs

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  • Technical Services Representative

    Carlisle Companies Inc. 4.2company rating

    Member service representative job in Anton, TX

    The Account Technical Services Representative is responsible for leading and providing technical service and support on polyurethane products and equipment to key accounts within Carlisle Polyurethane Systems. This role requires a considerable amount of travel. The position will ideally be located in the Austin, Texas area. Duties and Responsibilities: * Technical Support & Cross-Functional Coordination * Act as a technical support for both site operations and Carlisle R&D regarding product challenges, quality concerns, or design updates. * Communicate recommended changes to Account Manager on product design, QC standards, or technical requirements that may impact performance, quality, or production timelines. * Develop and implement training, verbally, written and physically in both equipment and application of polyurethane products. * Assist leadership with SOPs and product documentation updated * Other duties as assigned * Equipment, Operations & Quality Control * Monitor equipment performance and ensure repairs, maintenance, and spare parts inventory meet Carlisle's standards and required timeframes. * Provide support for equipment operations, including troubleshooting equipment issues and ensuring corrective actions. * Conduct periodic and random QC inspections to ensure adherence to required quality standards. * Document all product or equipment performance issues and support formal Root Cause Analysis (RCA). Required Knowledge/Skills/Abilities: * Applied experience in polyurethane/polyurea products, equipment, and applications. * Knowledge of equipment operations, basic troubleshooting, and maintenance coordination. * Proactive problem-solving and ability to make fast, sound decisions in dynamic environments. * High attention to detail and accuracy in documentation and reporting. * Strong understanding of production processes, quality control, and safety protocols. * Demonstrated record of influencing key internal and external stakeholders in the design process. * Must be willing to travel up to 75% of the time. * Must have a passport with the ability to travel outside the US. * High School Diploma or Equivalent Education and Experience: * High school diploma or equivalent * Minimum of 3-5 years of experience as an applicator spraying polyurethane insulation systems with at least 1 year of technical troubleshooting experience with Graco, PMC, and or other manufacturers' equipment. * Direct experience with polyurethane technologies and equipment a plus. Working Conditions: * Work may take place at customer work sites with possible exposure to the outside environment, including high and low temperature extremes. * Significant travel is required, which necessitates the ability to drive/ride long distances in a motor vehicle or Fly commercial airlines. * When providing support during the application process, the wearing of PPE will be required, which may include a respirator, protective suit, gloves, and eye protection. * When not working at a job site, work can be done in a home office that has been outfitted to allow for the use of Teams meetings and provides a sufficient level of internet access and bandwidth. #LI-MN1
    $34k-45k yearly est. 7d ago
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  • TPWD - Staff Services Officer III (Internal Applicants Only)

    Texas Parks and Wildlife Department 4.1company rating

    Member service representative job in Lubbock, TX

    TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. EXCELLENT BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, staggered work hours, Employee Assistance Program and a Return-to-Work Program. For new employees or rehires, health insurance is available on the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. PLEASE NOTE: All applications must contain complete job histories in the WORK HISTORY SECTION to include * Job Title * Dates of employment (month/year) * Hours worked per week * Name of Employer, Name of Supervisor and Phone Number * Description of duties performed * Volunteer experience credit is counted toward any experience requirement. Please list those experiences to receive credit towards meeting the minimum requirements. * Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. * Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. * College Transcripts are required at the time of interview (unless otherwise noted on the posting) if education is used to meet the minimum requirements of the job posting. A copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. * Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. * Work In Texas (WIT) Applications: WIT applicants are required to complete the supplemental questions to be considered for the posting. To complete the supplemental questions, login to CAPPS Recruit. IF THIS INFORMATION IS NOT SUBMITTED, YOUR APPLICATION WILL BE CONSIDERED INCOMPLETE. NEED HELP? Watch our VIDEO ON HOW TO APPLY FOR JOBS MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Staff Services Officer I-V Army 36B, 42A, 51C, 89A, 92A, 92Z, 36A, 42B, 42H, 51C, 70C, 70F, 92A, 420A, 920A, 920B Staff Services Officer I-V Navy LS, LSS, PS, YN, YNS, 120X, 641X Staff Services Officer I-V Coast Guard SK, YN, F&S, FIN10, PERS, SEI11, SEI15, WEPS Staff Services Officer I-V Marine Corps 0111, 0147, 0161, 0171, 0431, 0491, 3152, 4821, 8411, 8412, 0102, 0160, 0170, 0430, 2102, 4801, 4802, 4803, 4804, 4810, 6607, 8840, 8862 Staff Services Officer I-V Air Force 2G0X1, 3F0X1, 3F1X1, 4A1X1, 8A200, 8U000, 16GX, 20C0, 30C0, 38FX, 60C0, 63AX, 63G0, 63S0 Staff Services Officer I-V Space Force 63A * More information on military occupational specialty codes can be found below: ***************************************** ********************************************************************************** MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must attach the required documentation referenced below at the time your application is submitted. If you have questions regarding this requirement, please visit our Military Employment Reference page at ************************************** Required forms that will need to be attached with application for Military Employment Preference: * Veteran- DD214 showing honorable discharge or Statement of Service (only for transitioning service members who have not reached their date of separation). * Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. * Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. * Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active-duty military orders. * Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. HIRING CONTACT: Major Chris Daigle, ************** PHYSICAL WORK ADDRESS: Law Enforcement Region 6 - Lubbock, 1702 Landmark Ln, Suite 1, Lubbock, TX 79415 GENERAL DESCRIPTION NOTE: INTERNAL POSTING, OPEN TO TPWD EMPLOYEES ONLY. Under the direction of the Major, Game Warden, this position performs complex (journey-level) staff services work. Plans, coordinates and performs duties involving several staff services functions such as human resources, accounting, budgeting, purchasing, training, payroll, records management, and/or property management. Plans and coordinates special and administrative assignments and/or programs. Coordinates various records processing activities and responds to inquiries requiring the interpretation of regulations, regulations, policies and procedures. Provides assistance to and coordinates activities among several staff services functions and roles such as division directors, supervisors/managers, and/or staff. May provide guidance to others. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. ESSENTIAL JOB DUTIES: % of Time Essential Job Duties by Category 15 % Human Resource, Training and/or Payroll Duties: In consultation with the Human Resources Division, prepares, edits, and distributes correspondence, reports, forms, and documents. Plans and coordinates special and administrative assignments or programs. Coordinates varied records processing activities requiring the application of policies and procedures. Assists in interpreting and ensuring compliance with applicable federal, state and local laws, rules, and regulations. May coordinate and schedule training for agency employees. May coordinate and assist with developing job postings and screening applicants; and may answer policy and procedure questions on promotions, demotions, merit increases, transfers, and separation of employees. May process employee payroll changes, handle employee leave requests, and serve as leave coordinator. 50% Purchasing, Accounting and/or Budgeting Duties: May order merchandise, supplies, and equipment in accordance with state and agency requirements. May prepare and track all procurement requests in accordance with all state and agency requirements. May process purchase orders, coordinate and monitor expenditures, and maintain inventory. 20% Travel, Records and/or Property Management Duties: May coordinate and schedule travel for agency employees and serve as travel coordinator. Develops and maintains records, filing systems and perform record retention work including coordinating with staff on disposal of records according to the agency retention schedule. Assists with analyzing internal processes and recommending and implementing procedural or policy changes to improve operations. May perform facilities management functions such as submitting work order requests and completing reports. May maintain equipment, materials, and supplies. 10% Other Division Specific Job Duties: Provides Office Support - Receives and disseminates Regional or Division information. Answers customer and employee questions by phone and in person concerning Parks & Wildlife rules and regulations. 5% Marginal Job Duties: Performs additional duties as assigned. Complies with Agency, Division and Department rules, regulations, and procedures. MINIMUM QUALIFICATIONS Education: Graduation from High School or GED. Experience: Five years of administrative support experience. Experience in planning, coordinating and performing staff services functions such as office management, business administration, human resource administration, purchasing or budget preparation work. Experience providing assistance to several positions such as division directors, supervisors/managers, and/or staff related to various staff services functions. Experience preparing, editing, and distributing correspondence, reports, forms or documents. Experience providing guidance to others. NOTE: Experience may have occurred concurrently. Licensure: Must successfully complete the Texas Comptroller of Public Accounts Basic Texas Purchaser Course within six months of employment hire date if required by agency or divisional leadership. Must possess a valid State of Texas driver's license. NOTE: Retention of position contingent upon obtaining and maintaining required license and completion of required training. ACCEPTABLE SUBSTITUTIONS Education: Thirty semester hours from an accredited college or university may substitute for one year of experience with a maximum substitution of two years' experience. PREFERRED QUALIFICATIONS Experience: Experience in office management. Experience in accounting, auditing and/or finance. Experience in budget preparation and analysis. Experience in preparation of budgetary and forecasting measurement and reporting. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of fiscal control or budgeting techniques. Knowledge of administrative support. Knowledge of human resource administration. Knowledge of practices and policies in purchasing and accounting. Skill in coordinating activities. Skill in the use of a computer and/or applicable software. Skill in critical thinking. Skill in using Microsoft Office Suite, Virtual meeting platforms (MS Teams, Zoo, Webex, etc), and/or Adobe products. Skill in managing several projects simultaneously while meeting deadlines. Skill in knowing how to find information and identifying essential information Ability to study or evaluate programs and propose recommendations. Ability to communicate effectively. Ability to analyze and solve work problems. Ability to use sound judgment and maintain strict confidentiality in dealing with matters of significant consequences. Ability to monitor, analyze, and report on budget development and use of funds. WORKING CONDITIONS Required to work 8 hours per day, 5 days per week. May be required to work overtime, holidays, weekends, and hours other than regularly scheduled with supervisor approval. May be required to operate a state vehicle. Required to travel 5% with possible overnight stays. Must be in compliance with the Texas CJIS Systems Access Policy. Required to pass a national fingerprint-based background check to maintain employment. Required to conform to dress and grooming standards, work rules and safety procedures. Required to follow non-smoking policy in all state buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER NEED HELP? Watch our VIDEO ON HOW TO APPLY FOR JOBS
    $53k-78k yearly est. 6d ago
  • Sales & Service Representative

    MRC Global 4.3company rating

    Member service representative job in Lubbock, TX

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. **Key Duties & Responsibilities** + Respond to customer quote requests by sourcing products from inventory or external suppliers. + Build quotes that create customer value and profitability for MRC Global. + Identify and pursue sales opportunities to support overall growth. + Engage proactively with customers, using product knowledge to recommend solutions. + Use MRC Global systems/software for quotes, order processing, vendor POs, and related tasks. + Adhere to customer contract requirements (pricing, freight, delivery, KPIs). Monitor shipping/delivery status and communicate updates to customers. + Resolve customer concerns using a problem-solving approach. + Ensure quoted products comply with approved manufacturer lists (AML) or specifications. + Reference customer guides and consult with internal/external resources to enhance service. + Handle advanced customer needs (external labor, RMAs, PO changes, special invoicing). + Communicate professionally with customers, suppliers, and coworkers. **Required Experience** + One (1) or more years in a customer-facing role, inside sales, or warehouse services; or recent completion of post-secondary education (Technical/Trade School, Associate or Bachelor's degree), preferably in industrial or sales fields. **Skills & Abilities** + Proficient in computer and software use. + Strong communication and knowledge-sharing skills. + Effective in one-on-one and small group presentations. + Detail-oriented with a sense of urgency. **Working Conditions** + Frequent driving/traveling. + Regular interaction with others. + Primarily desk/computer-based work. + Ability to sit/stand for extended periods. + For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. + Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice (******************************************************************************************************* At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work. We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth. **MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members. We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
    $27k-41k yearly est. 60d+ ago
  • Service Rep 1

    Altman Specialty Plants 4.2company rating

    Member service representative job in Lubbock, TX

    Job Description is onsite Department: Sales Reports to: District Service Manager FLSA Status: Non-exempt Revision: 01/27/2025 Do you love working outdoors and have a passion for plants? Join Altman Plants, the industry leader in Garden Center service and nursery innovation! We are looking for enthusiastic individuals to work at retail store locations, both as part of a team and independently. In this role, you will handle live plants shipped on delivery racks, stock and service the displays, communicate regularly with coworkers and store personnel regarding the needs and of your assigned garden centers. We seek team members who embody our core values of Joy, Unity, Integrity, Consistency, Excellence, Growth, Accountability, and Respect every day. This role offers the chance to work in beautiful spring weather while embracing the unique challenges of varied seasonal conditions. We aim to provide flexible scheduling options that allow you to balance work with your personal life. Our paid training program is designed to help you build all the skills you need to succeed. Who We Are: Altman Plants is a family-owned and privately held company, recognized for innovation, high-quality products, and creative sales programs. We are the world's #1 supplier of cacti and succulents, and we also grow a diverse range of annuals, perennials, and shrubs. Since 1975, we have been dedicated to saying yes to our customers and making garden centers beautiful every day! As one of the largest nurseries in the US, we partner with key retail customers nationwide. We are passionate about exceptional customer service, people development, and long-term growth. With operations in multiple states, there are opportunities for growth and relocation. Key Responsibilities: Maintain a sales-ready appearance for plants and displays. Ensure plants are merchandised and empty racks are removed. Rotate merchandise and sign products with correct pricing. Dispose of and record scrap of PBS plants that have passed their prime selling condition. Work cooperatively with vendors and retail associates to maintain the best possible appearance of the product we provide. Assist with resets, displays, and special events. Communicate effectively with Altman Plants merchandisers and supervisors. Provide feedback and inventory updates to internal teams. Be responsive to communication while on the clock. Complete inventory cycle counts as directed. Review sales reports to ensure product flow meets goals. Work assigned schedules, including weekends and holidays. Adhere to a consistent service call scheduled for assigned stores. Follow all safety guidelines and use equipment safely. Keep work areas clean and safe. Use tools like pallet jacks, pruners, ladders, etc. Follow all company SOPs. Execute tasks as instructed by supervisors. Assist in the training of new team members within your assigned location. Use cell phone for job-related tasks like clocking in/out, store check-in/out, taking photos, and completing tasks. Qualifications: Positive attitude and teamwork skills. Attention to detail and problem-solving abilities. Capable of working independently with a strong sense of responsibility. Reports to work timely and as scheduled. Strong customer service skills. Ability to lift and move up to 50 pounds frequently. Comfortable working in various weather conditions. Proof of Driver's License and Auto Insurance Reliable transportation to and from assigned stores. Clean DMV driving record Proficiency with mobile apps for clocking in/out and task completion Willingness to embrace and work by our Core Values Physical Demands: Frequent standing, walking, carrying, pushing, and pulling. Pushing of loaded and empty delivery racks daily Ability to lift up to 50 pounds frequently. Frequent kneeling, stooping, bending, and standing for long periods. Work Environment: Outdoor work in various weather conditions (heat, cold, rain, etc.). Budgeted hours vary by season and are affected by weather and sales demands Exposure to dust, soil, wind, uneven pavement and moving mechanical parts. Moderate noise levels. Benefits 30/60/90 Day Earn Green Bonus Cell phone stipend Auto Allowance / Mileage Reimbursement (varies by state) Paid training Paid time off (FT employees only) Growth opportunities 401(k) Life Insurance Health insurance Dental insurance Flexible spending accounts Vision insurance Short Term Disability Insurance Accident & Hospital Indemnity Employee assistance program Apply to join our team and help make garden centers beautiful every day!
    $28k-36k yearly est. 14d ago
  • Sales & Service Representative

    MRC Services Co 4.6company rating

    Member service representative job in Lubbock, TX

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. Key Duties & Responsibilities Respond to customer quote requests by sourcing products from inventory or external suppliers. Build quotes that create customer value and profitability for MRC Global. Identify and pursue sales opportunities to support overall growth. Engage proactively with customers, using product knowledge to recommend solutions. Use MRC Global systems/software for quotes, order processing, vendor POs, and related tasks. Adhere to customer contract requirements (pricing, freight, delivery, KPIs). Monitor shipping/delivery status and communicate updates to customers. Resolve customer concerns using a problem-solving approach. Ensure quoted products comply with approved manufacturer lists (AML) or specifications. Reference customer guides and consult with internal/external resources to enhance service. Handle advanced customer needs (external labor, RMAs, PO changes, special invoicing). Communicate professionally with customers, suppliers, and coworkers. Required Experience One (1) or more years in a customer-facing role, inside sales, or warehouse services; or recent completion of post-secondary education (Technical/Trade School, Associate or Bachelor's degree), preferably in industrial or sales fields. Skills & Abilities Proficient in computer and software use. Strong communication and knowledge-sharing skills. Effective in one-on-one and small group presentations. Detail-oriented with a sense of urgency. Working Conditions Frequent driving/traveling. Regular interaction with others. Primarily desk/computer-based work. Ability to sit/stand for extended periods. For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $30k-37k yearly est. Auto-Apply 11d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Member service representative job in Lubbock, TX

    Benefits: Employee discounts Health insurance Paid time off Training & development FASTSIGNS #11701 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in weekly team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $2,600.00 per month At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $2.6k monthly Auto-Apply 60d+ ago
  • Service Development Representative

    Freedom Behavioral Hospital of Plainview

    Member service representative job in Lubbock, TX

    Job DescriptionSalary: NOTE: This position is currently filled. However, it is the policy of Freedom Behavioral to continue to take applications so that we can ensure there is no disruption in patient care if a vacancy occurs. Freedom Behavioral Hospital of Plainview, Texas is a 20 bed, acute geriatric psych facility located in Plainview, Texas. We are looking for an experienced Service Development Representative. Previous psychiatric experience in an acute setting is a must. Strong preference given to previous geriatric psych experience. Teamwork, team development and team training are all key qualities for this position. The Service Development Representative develops referral relationships with resources in the community and acts as a conduit for information between the facility and the resources making each aware of how their services may compliment and meet the clients needs. Collaborates with the Service Development Director, staff and community to identify specific areas of educational needs. An annual educational calendar is developed and then implemented to enhance community understanding of mental health issues and/or develop/improve staff skill levels. As Service Development Representative, case management functions within the community are undertaken. The function acts as a liaison between providers and referral sources to ensure the smooth transition of services from different levels of clinical intensity. PREFERRED KNOWLEDGE, SKILLS, AND/OR EXPERIENCE REQUIRED: Identify and develop potential referral sources. Increase referral sources. Assist hospital with maximizing the census through effective marketing. Generate public relations and marketing opportunities. Receive incoming inquiries and referrals from hospitals, community agencies, and families. Arrange for medical information to be received, both initial nursing report and required written paperwork. Without the Admissions/Marketing Coordinator, speak and/or meet with families about specifics of admission requirements and placement procedures. Contact area hospitals, community agencies and groups to promote and maintain good working relationships. Arrange and coordinate visits from area hospitals and agency staff. Competent with working on devices for daily and weekly reporting to gather data important to growth of your regions and services. Education: Prefer a license as a Social Work (preferably LCSW, LMSW, LPC or LPC (I)) Preference also as a Registered Nurse Experience: A minimum of two (2) years experience in Sales, Development or Admission Setting in healthcare and/or medical industry is required Proven experience in marketing/sales/customer service and or a clinical educator. Accustom using mobile tools and applications Acquired ability to observe goals as minimum standards and always strives to exceed minimum standards Proficient knowledge of tablets and smart phones Dependable Transportation and daily travel is a must for this position Compensation is outstanding with a stipend for gas, etc. as well car allowance. Freedom Behavioral Hospital of Plainview, Texas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $25k-35k yearly est. 10d ago
  • Merchant Services Officer

    Primelending 4.4company rating

    Member service representative job in Lubbock, TX

    PlainsCapital Bank is seeking to hire a Merchant Services Officer. The Merchant Services Officer is responsible for the development of new merchant services business, the expansion of existing bank business relationships, and the servicing of existing customers primarily in the area of merchant services. This position will serve as a merchant services point of contact and advisor in product knowledge, basic integration and specialization aspects with a focus on sales. Must be able to report to PCB's Main Bank located @ 5010 University Avenue, Lubbock, TX 79413, without the need for relocation assistance. Bachelor's degree in business or related field OR combination of equivalent relevant work experience and high school diploma, GED, or equivalent required. 3 to 5 years of relevant experience in a customer-facing banking (or related) role required. Previous experience in merchant services or treasury management sales strongly preferred. ETA CPP certification preferred. Self-motivated with strong business development, sales, and negotiation skills. Excellent verbal, written and interpersonal communication skills with the ability to interact with all levels of clients and Bank personnel. Excellent customer service and personal skills. Excellent PC skills, including word processing, presentations, and spreadsheets via Microsoft Office products as well as custom applications and systems. Experience using Salesforce or other CRM (customer relationship management) system a plus. Excellent analytical, time management, organizational and problem-solving skills with the ability to multi-task and work in a deadline-driven environment. Generates sales calls and leads with prospective and existing merchants to sell and support credit card processing and other optional services. Analyzes existing merchant statements to determine pricing options and provide client direction. Prepares, delivers, and presents proposals to prospective and existing merchants. Maintains proficiency in the changing environment of payment processing in order to set-up merchants, provide training, and download terminals. Maintains detailed records, reports, and logs pertaining to merchant referrals. Maintains an understanding and knowledge of compliance and risk issues collaborating with management to determine solutions. Answers questions regarding merchant services from customers and internal contacts. Communicates in a clear and succinct manner using multiple platforms. Additional responsibilities as required. The above statements are intended to describe the general nature and level of work being performed by individuals in, or assigned to, the above position and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required, and may be changed at the discretion of the Company.
    $30k-50k yearly est. Auto-Apply 60d+ ago
  • Relief Customer Service Representative

    Vestis 4.0company rating

    Member service representative job in Lubbock, TX

    The Relief Customer Service Representative Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful “Relief CSR” must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. --Responsibilities/Essential Functions: Safely operate a company step van or box truck in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. --Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. --Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. --Education: High school degree or equivalent --License Requirements/ Certifications: Valid Driver's License -- Location: Lubbock, TX
    $26k-34k yearly est. 11d ago
  • Customer Service Representative

    Security Finance 4.0company rating

    Member service representative job in Lubbock, TX

    Do you thrive on making a positive, lasting impact on people? Are you bilingual in English and Spanish? Do you have customer service experience? Are you looking for an opportunity to learn a new industry, with paid on the job training? Do you want multiple opportunities to advance your career? Do you want to work in an open, office environment? You're the first face customers see and the most important memory, because you'll be the one who helps them, over the phone and in-person, when they have a financial need. No prior finance experience required - just bring your customer centric attitude and we'll teach you the rest! In this role, you can expect to: Provide outstanding customer service both on the phone and in-person. Market for new and continued customer business. Prepare and process loans and income tax returns. We offer: TOP-of-the-line training, with pay increase incentives, which includes hands-on and online training. We are committed to helping you build a solid foundation and do your job to the best of your abilities. An EXCELLENT benefits bundle that includes medical insurance (minimal cost to the employee), dental, life insurance, short-and long-term disability, profit sharing, 401k with company matching, and paid sick, holiday, and vacation time. Monthly Bonus Potential - You have the ability to earn a monthly bonus when your team meets your branch goals! Community Service - As a company, we are pro-active members of the community. We make ongoing contributions to charities, local food banks, educational institutions, and more. Growth Potential - We believe in fostering our employees' talents and providing a pathway for their individual career story. We are a leader in the financial services industry since 1955, and proudly provide easy and safe installment loans and income tax preparation to the communities where we operate. Thanks to our conveniently located branches, we are honored to provide personal service from people our customers know they can trust. At Security Finance, it is about being good members of our community, helping neighbors in times of need, and treating customers with the respect they deserve. Come Begin Your Story! Apply today!
    $27k-35k yearly est. Auto-Apply 3d ago
  • Relief Customer Service Representative

    Vestis Services

    Member service representative job in Lubbock, TX

    The Relief Customer Service Representative Driver builds solid, positive working relationships with customers and is highly motivated to exceed their expectations and requirements. Vestis operates in a very competitive environment and successful "Relief CSR" must be able to balance exceptional customer service with meeting and exceeding individual sales growth goals. As advocates for the organization, RSSs strive to generate goodwill and loyalty for the organization while performing their work in a professional manner at all times. --Responsibilities/Essential Functions: Safely operate a company step van or box truck in designated area to provide products and service to a variety of clients. Verify daily preventative maintenance of vehicle and maintain proper operator documentation; Manage daily route independently to ensure accurate and timely delivery of product; Loads/unloads product per company policies, procedures, and guidelines; Review invoices daily for complete and accurate information and make corrections as needed; Meet sales goals and promotes overall route growth to enhance profitability; Develop leads/prospects, calls on prospective customers to solicit business, prepare service agreements, and install new accounts. Assists the sales organization with the procurement of additional new business; Possess a strong understanding of services, policies, and pricing methods and can clearly communicate these to customers; Monitor customer feedback and handle customer issues in a prompt and courteous manner; Take responsibility for your personal safety and watch out for the safety of others. Use safe precautions, proper tools, and equipment, and adhere to all safe work practices and policies; Perform other duties as required or assigned which are reasonably within the scope of the activities enumerated above. --Knowledge/Skills/Abilities: Must be a minimum of 21 years of age, have a valid driver's license, and excellent driving record; Customer service experience with a wide variety of consistent customer contact; Strong math and basic computer skills; Demonstrated experience selling services/products and generating new business preferred; Excellent customer service and verbal communication skills required; Ability to work independently, exercise sound judgment, and think quickly to identify/solve customer concerns. --Working Environment/Safety Requirements: Working Conditions Exposure to adverse and varying weather conditions which may include extreme hot/cold temperatures depending on geographical location. Fast-paced environment sometimes requiring irregular and long hours. Physical Requirements Must be able to routinely lift and maneuver a minimum of 25 lbs. and load/unload product from truck without assistance. Must be able to occasionally lift and maneuver 50+ lbs. This position requires bending, squatting, climbing, and reaching. --Education: High school degree or equivalent --License Requirements/ Certifications: Valid Driver's License -- Location: Lubbock, TX Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $26k-34k yearly est. 11d ago
  • Customer Service Representative

    Renew Collision Center

    Member service representative job in Lubbock, TX

    Full-time Description Renew Collision Center is seeking a Customer Service Representative to join our team in Lubbock! The ideal candidate will be a friendly, organized, and dependable professional who enjoys helping customers and supporting a busy team. This role functions primarily as a customer service professional supporting our customers throughout the repair process. Responsibilities: Greet customers and provide updates throughout the repair process Answer phone calls and respond to inquiries promptly and professionally Assist estimators with scheduling, documentation, and customer coordination Work with customers during the vehicle drop-off and delivery process Collect and verify required signatures, authorizations, payments, and insurance information Communicate professionally with customers and internal teams via phone, email, and text messaging Follow up on open tasks and support a positive customer experience Benefits: 2 Weeks paid time off annually, plus 6 paid holidays Health, dental, vision insurance available on your first day of work Retirement plan with company match Company-paid life and short-term disability insurance Weekly pay via direct deposit Requirements Qualifications: Strong communication and interpersonal skills Previous experience in customer service; experience in auto repair or insurance is a plus Ability to multitask and stay organized in a fast-paced environment Professional demeanor and a team-first attitude Renew Collision Center is a new auto body repair shop in the Lubbock area. We are proud to serve our local Lubbock and surrounding area customers with quality repairs and excellent service. If you're ready to be part of a growing team with a passion for providing a great customer experience, we'd love to meet you!
    $26k-34k yearly est. 12d ago
  • Customer Service Representative - State Farm Agent Team Member

    Peter Griffith-State Farm Agent

    Member service representative job in Lubbock, TX

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development 401(k) ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Peter Griffith - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $26k-34k yearly est. 3d ago
  • Customer Service Representative

    Grimes Insurance Agency, Inc.

    Member service representative job in Lubbock, TX

    Job Description Customer Service Associate Grimes Insurance Agency, Inc. - Lubbock, TX Are you passionate about helping others and providing top-notch service? Do you enjoy working in a fast-paced, team-oriented environment where your contributions truly make a difference? If so, Grimes Insurance Agency would love to meet you! We're looking for a Customer Service Associate who is friendly, detail-oriented, and eager to support our clients with excellence. As the largest independent insurance agency in West Texas, we pride ourselves on serving our community with integrity, professionalism, and personal attention. What You'll Do: Serve as the first point of contact for clients-by phone, email, and in person Assist clients with policy changes, billing questions, and general account inquiries Support agents with policy management, documentation, and follow-up tasks Maintain accurate client records and ensure all information is up to date Help resolve customer concerns quickly, efficiently, and with care Build lasting relationships with our clients by being responsive, helpful, and professional What We're Looking For: Previous customer service experience in the insurance industry Excellent communication skills-both verbal and written Strong attention to detail and organizational skills Ability to prioritize tasks and manage time efficiently A positive attitude, team spirit, and a genuine desire to help others Proficiency in basic computer programs (Outlook, Word, etc.); ability to learn insurance software Must be Licensed Why Join Grimes Insurance? Locally owned and operated, with a strong focus on community Supportive and growth-oriented team environment Opportunities for advancement and professional development Competitive compensation and benefits package If you're ready to join a company that values people, relationships, and doing the right thing-apply today and become a part of the Grimes Insurance family.
    $26k-34k yearly est. 30d ago
  • Customer Service Representative / Inside Sales

    Glass Doctor

    Member service representative job in Lubbock, TX

    As Inside Sales and Customer Service Representative, you are a key member of the team and represent Glass Doctor on sales and support calls. You are responsible for proactively generating sales as well as handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees. Benefits: Benefits Available - Health, Life, IRA, Aflac, Legal Shield, uniforms and a Family-Friendly Work Environment! Specific Responsibilities: Meet or exceed monthly sales goals Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Prior experience in the auto and/or flat glass industry is a plus Computer literate, with working knowledge of work processing, business software and spreadsheet applications Proficiency to navigate tablet based technology Excellent communication skills Good organizational and time management skills Professional appearance and personality Having a positive & supportive attitude at All times Must be Very punctual. Attendance is critical. Must be able to stay late, if needed We are actively interviewing for this position - Apply today and our hiring manager, Neal, will follow-up! Compensation: $13.00 - $15.00 per hour Around here, we're not just glass experts. We're skilled craftsmen. Makers. Doers. Problem solvers. We're helping our customers make their homes the best they can be, and their cars as safe as possible. Come join a brand rich in tradition, big on collaboration and learning. A place where your ideas and expertise are valued above all. After all, without your vision, our customers couldn't achieve their own. Notice Synergistic International LLC is the franchisor of the Glass Doctor franchised system. Each Glass Doctor franchised location is independently-owned and operated by an independent franchisee performing services. As a service to its independent franchisees, Synergistic International LLC lists employment opportunities available throughout the franchised network so those employment opportunities may be conveniently found by interested parties at one central location for brand management purposes only. Synergistic International LLC is NOT the employer seeking help. The only employer is the independent franchisee who has listed its available positions on this website. *Acknowledgement I acknowledge that each independent Glass Doctor franchisee hires and determines the terms and conditions of employment for its own employees. Any employment benefits, compensation and employment practices vary by location. Neither Synergistic International LLC (“Franchisor”) nor its affiliates have the power to: (1) hire, fire or modify the employment condition of franchisee's employees; (2) supervise and control franchisee's employee work schedule or conditions of employment; (3) determine the rate and method of payment; or (4) accept, review or maintain franchisee employment records. Synergistic International LLC is NOT the employer and/or joint employer for: (i) any of the job opportunities listed on this website; (ii) any of the independent franchisees; and, (iii) any of the employees of the independent franchisees.
    $13-15 hourly Auto-Apply 60d+ ago
  • Member Service Representative (Full Time Weekdays)

    Pfnocritics

    Member service representative job in Lubbock, TX

    MEMBER SERVICES REPRESENTATIVE Location: South Lubbock, TX Type: Full Time Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50lbs. Will occasionally encounter toxic chemicals during shift. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $25k-36k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep

    Domino's Franchise

    Member service representative job in Littlefield, TX

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $26k-34k yearly est. 6d ago
  • Sales & Service Representative

    MRC Global Inc. 4.3company rating

    Member service representative job in Lubbock, TX

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. The Sales & Service Representative is responsible for delivering business-to-business customer service throughout the order process of pipe, valves, and fitting products (PVF). This role involves creating and entering quotes, processing customer orders, and resolving customer issues. It is critical in maximizing customer value while supporting MRC Global's strategies for safety, gross margin growth, and financial/operational performance. Key Duties & Responsibilities * Respond to customer quote requests by sourcing products from inventory or external suppliers. * Build quotes that create customer value and profitability for MRC Global. * Identify and pursue sales opportunities to support overall growth. * Engage proactively with customers, using product knowledge to recommend solutions. * Use MRC Global systems/software for quotes, order processing, vendor POs, and related tasks. * Adhere to customer contract requirements (pricing, freight, delivery, KPIs). Monitor shipping/delivery status and communicate updates to customers. * Resolve customer concerns using a problem-solving approach. * Ensure quoted products comply with approved manufacturer lists (AML) or specifications. * Reference customer guides and consult with internal/external resources to enhance service. * Handle advanced customer needs (external labor, RMAs, PO changes, special invoicing). * Communicate professionally with customers, suppliers, and coworkers. Required Experience * One (1) or more years in a customer-facing role, inside sales, or warehouse services; or recent completion of post-secondary education (Technical/Trade School, Associate or Bachelor's degree), preferably in industrial or sales fields. Skills & Abilities * Proficient in computer and software use. * Strong communication and knowledge-sharing skills. * Effective in one-on-one and small group presentations. * Detail-oriented with a sense of urgency. Working Conditions * Frequent driving/traveling. * Regular interaction with others. * Primarily desk/computer-based work. * Ability to sit/stand for extended periods. * For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. * Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $27k-41k yearly est. Auto-Apply 10d ago
  • Member Service Representative (Overnight)

    Pfnocritics

    Member service representative job in Lubbock, TX

    MEMBER SERVICES REPRESENTATIVE Location: Lubbock, TX (Monday-Thursday 10pm-6am) Type: Full Time Job SummaryThe Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50lbs. Will occasionally encounter toxic chemicals during shift. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.
    $25k-36k yearly est. Auto-Apply 47d ago
  • Service Development Representative

    Freedom Behavioral Hospital of Plainview

    Member service representative job in Plainview, TX

    Job DescriptionSalary: NOTE: This position is currently filled. However, it is the policy of Freedom Behavioral to continue to take applications so that we can ensure there is no disruption in patient care if a vacancy occurs. Freedom Behavioral Hospital of Plainview, Texas is a 20 bed, acute geriatric psych facility located in Plainview, Texas. We are looking for an experienced Service Development Representative. Previous psychiatric experience in an acute setting is a must. Strong preference given to previous geriatric psych experience. Teamwork, team development and team training are all key qualities for this position. The Service Development Representative develops referral relationships with resources in the community and acts as a conduit for information between the facility and the resources making each aware of how their services may compliment and meet the clients needs. Collaborates with the Service Development Director, staff and community to identify specific areas of educational needs. An annual educational calendar is developed and then implemented to enhance community understanding of mental health issues and/or develop/improve staff skill levels. As Service Development Representative, case management functions within the community are undertaken. The function acts as a liaison between providers and referral sources to ensure the smooth transition of services from different levels of clinical intensity. PREFERRED KNOWLEDGE, SKILLS, AND/OR EXPERIENCE REQUIRED: Identify and develop potential referral sources. Increase referral sources. Assist hospital with maximizing the census through effective marketing. Generate public relations and marketing opportunities. Receive incoming inquiries and referrals from hospitals, community agencies, and families. Arrange for medical information to be received, both initial nursing report and required written paperwork. Without the Admissions/Marketing Coordinator, speak and/or meet with families about specifics of admission requirements and placement procedures. Contact area hospitals, community agencies and groups to promote and maintain good working relationships. Arrange and coordinate visits from area hospitals and agency staff. Competent with working on devices for daily and weekly reporting to gather data important to growth of your regions and services. Education: Prefer a license as a Social Work (preferably LCSW, LMSW, LPC or LPC (I)) Preference also as a Registered Nurse Experience: A minimum of two (2) years experience in Sales, Development or Admission Setting in healthcare and/or medical industry is required Proven experience in marketing/sales/customer service and or a clinical educator. Accustom using mobile tools and applications Acquired ability to observe goals as minimum standards and always strives to exceed minimum standards Proficient knowledge of tablets and smart phones Dependable Transportation and daily travel is a must for this position Compensation is outstanding with a stipend for gas, etc. as well car allowance. Freedom Behavioral Hospital of Plainview, Texas provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or any any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
    $26k-35k yearly est. 10d ago

Learn more about member service representative jobs

How much does a member service representative earn in Lubbock, TX?

The average member service representative in Lubbock, TX earns between $22,000 and $42,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Lubbock, TX

$30,000

What are the biggest employers of Member Service Representatives in Lubbock, TX?

The biggest employers of Member Service Representatives in Lubbock, TX are:
  1. Planet Fitness
  2. Pfnocritics
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