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  • Medical Customer Service Rep

    Biolife Plasma Services 4.0company rating

    Member service representative job in Janesville, WI

    By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Janesville U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - WI - JanesvilleWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No
    $16 hourly Auto-Apply 16h ago
  • Store Customer Service Specialist

    Sherwin-Williams 4.5company rating

    Member service representative job in Madison, WI

    This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are alsoexpected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service,while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. The individual selected for this role will be expected to work at Store #3289, located at: 120 North Thompson Road Sun Prairie, WI 53590. This store is part of a POD of Stores and the candidate in this role will be shared with the Madison East Store 3045 and Madison East Wash Store 3501. This role is Full Time Pay for this role starts at $18.00 an hour At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish
    $18 hourly 3d ago
  • Customer Support Agent and Quality Technician

    Johnson Health Tech Companies 4.1company rating

    Member service representative job in Madison, WI

    Full-time Description Under the direction of the Operations Manager, the Customer Support Agent handles a high volume of calls from hearing care provider accounts through phone and email. Agents perform ordering of hearing aids and supplies, minimal technical troubleshooting and technical quality assessment of hearing aids in accordance with company policies and procedures. This is a non-supervisory position. Responsibilities Provide Outstanding Service to hearing care provider accounts: · Maintain good attendance and adherence to schedule. · Answer and respond to a high volume of phone calls, emails from customers in need of ordering hearing aids and supplies · Process hearing aid orders, repairs, returns and L&D claims · Support multiple queues · Follow posted protocols and diagnostics to help troubleshoot and resolve problems in a cost-effective way. · Create orders within CRM system · Maintain a positive approach with consumers · Adherence to quality control and hearing aid technical workflows · Document and maintain comprehensive customer case records. · Escalate necessary cases to manager · Efficiently utilize tools and resources · Assist with identifying key customer trends and communicating to appropriate stakeholders · Achieve and maintain posted KPIs including but not limited to order accuracy, availability, and quality. · Promote a positive and collaborative team atmosphere with co-workers. · Build and maintain working knowledge of products. · Complete all required training and ongoing education. · Other projects as needed Requirements Education: · Minimum high school diploma or equivalent required Experience: · Demonstrated customer service experience required · Minimum of 1 year call center experience preferred · Knowledge or experience with hearing aids is a plus · Bilingual English/Spanish is encouraged Other Requirements: · Working knowledge and experience with Microsoft Office suite · Zendesk and CRM experience preferred · Excellent written and verbal communication skills · Think critically to analyze and solve problems · Maintain protected health information confidentiality Skills · Effective interpersonal, verbal, and written communication skills · Cross functional/departmental collaboration · Strong sense of initiative and a sense of urgency, demonstrated by accomplishing tasks, improving current work processes; and assisting others when necessary. · Effective Decision Making · Unwavering attention to detail and commitment to world-class quality · Demonstrates respect for others. · Versatility, agility and willingness to learn. · Operates with a high degree of personal accountability. · Projects a positive and professional demeanor to all internal and external customers and business partners Benefits: We offer an excellent compensation package and team-oriented work environment with growth opportunities. Some of our outstanding benefits include: Health & Dental Insurance Company paid Life Insurance 401(k) Paid Time Off benefits Product discounts Wellness programs EOE/M/W/Vet/Disability #ZR
    $35k-41k yearly est. 60d+ ago
  • HVAC Service Development Rep

    Johnson Controls Holding Company, Inc. 4.4company rating

    Member service representative job in Madison, WI

    Build your best future with the Johnson Controls team As a global leader in smart, healthy and sustainable buildings, our mission is to reimagine the performance of buildings to serve people, places and the planet. Join a winning team that enables you to build your best future! Our teams are uniquely positioned to support a multitude of industries across the globe. You will have the opportunity to develop yourself through meaningful work projects and learning opportunities. We strive to provide our employees with an experience focused on supporting their physical, financial, and emotional wellbeing. Become a member of the Johnson Controls family and thrive in an empowering company culture where your voice and ideas will be heard - your next great opportunity is just a few clicks away! What we offer Competitive salary and bonus plan Paid vacation/holidays/sick time - 15 days of vacation first year Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one Extensive product and on the job/cross training opportunities with outstanding resources Encouraging and collaborative team environment Dedication to safety through our Zero Harm policy Check us Out: A Day in a Life at Johnson Controls: ******************* ZMNrDJviY What you will do The Service Sales Representative is critical of the overall growth and profitability of the HVAC Service business! The chosen candidate will be responsible for initiating, establishing and building profitable service relationships between new customers and JCI. Focus on selling renewable maintenance agreements as the key building block for establishing these relationships. The salesperson will work within an assigned geographic territory, working as part of a local branch office and teaming with sales and operations professionals within the branch. Use sales tools to plan and document sales progress as well as increase business opportunities in current accounts. Expected to obtain and close business monthly. How you will do it Follows a disciplined and professional process to identify, target and qualify prospective new customers; takes advantage of market conditions and networks effectively to uncover new leads and contacts. Contact prospective customers and schedules appointments. Build a referral network to identify new customers. Conducts sales calls designed to identify key sources of problems and/or dissatisfaction confronting Facility Directors in operating and maintaining heating/cooling, ventilation and control system equipment. Develops a sense of urgency to resolve needs and positions Johnson Controls as the supplier of choice. Proposes solutions to prospective customers needs through creative and innovative application of local branch service capabilities with a focus on selling renewable maintenance agreements with an emphasis on digital service offerings, sustainability, and decarburization. Understand the customer's business and speaks their language. Reviews and finalizes proposals with prospects and secures their commitment to the Johnson Controls solution. Conducts customer kick-off meetings, resolves customer issues, creates pull-through opportunities, maintains service agreements, extends service agreements and supports the collections process. Keeps management informed of progress and account status using the Johnson Controls Salesforce.com tool and other means. Knows when to call for assistance from management to keep the sales process moving. Develop and implements territory marketing plans consistent with the Johnson Controls Building Solutions business strategy. Attends and presents at trade shows. Participate in professional organizations. Represents Johnson Controls professionally by conducting business according to the highest standards of quality, pride, integrity, and performance. What we look for Required 2-3 previous progressive sales roles Preferred Aptitude for technical knowledge with high level of attention to detail Enviable presentation skills complete with the ability to captivate in both individual and group communications. Selling of "service" and intangibles Exposure to sales methodologies, standards, and disciplines. Bonus Qualifications Knowledge of Building HVAC Systems Knowledge and experience in SalesForce.com Post-secondary education Salary Range: HIRING SALARY RANGE: $51,000-68,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, location and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account project, quarterly, and annual margin. This position includes a competitive benefits package. For details, please visit the About Us tab on the Johnson Controls Careers site at ***************************************** #LI - AD2 #LI - DS1 #SalesHiring Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visit EEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.
    $51k-68k yearly Auto-Apply 57d ago
  • Customer Service Rep(05882) - 437 Hughes Rd.

    Dev 4.2company rating

    Member service representative job in Madison, WI

    auburn-washburn DAKS, Inc owns and operates 41 Domino's Pizza stores in and around Houston, Texas and in and North Alabama. We're looking for great people to join our team! We believe in creating value and making a difference in customers' and Team Members' lives every day, one order at a time. Daks, Inc had its beginnings in 2003 when we opened our first Domino's Pizza store in Liberty, Texas. Over the next 15 years, we have grown to 41 stores in Texas, and Alabama, with over 1,000 employees. Daks, Inc is family owned and has created an extensive family of people passionate about pizza. Currently we have numerous employees with over 15 years of service, in an industry that routinely has over 100% annual employee turnover rates. Some have even moved on to become Domino's Pizza franchise owners. DAKS, Inc strives to grow our business by developing great, friendly people who will take pride in serving our customers with a smile, and a perfect product every time. Job Description We are looking for a customer-oriented service representative. A customer service representative, or CSR, provide product/service. The best CSRs are genuinely excited to help customers. Problem-solving comes naturally to customer care specialists. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. Responsibilities Manage large amounts of incoming calls Assist in preparing food orders Daily and weekly cleaning tasks Identify and assess customers' needs Handle customer complaints and provide appropriate solutions Follow procedures, guidelines and policies Qualifications Excellent communication and presentation skills Ability to multi-task, prioritize, and manage time effectively Customer Service Representatives must be at least 16 years of age. Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-36k yearly est. 60d+ ago
  • CPC Processor Customer Support II

    Datavant

    Member service representative job in Madison, WI

    Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. This is a Remote role - Full-Time: Monday - Friday, 8:00 am - 4:30 pm EST - Comfortable working in a high-volume production environment. - Processing medical record requests by taking calls from patients, insurance companies and attorneys to provide medical record status - Documenting information in multiple platforms using two computer monitors. - Proficient in Microsoft office (including Word and Excel) We offer: Comprehensive onsite/virtual training program followed by job shadowing with an assigned mentor Company equipment will be provided to you (including computer, monitor, virtual phone, etc.) - Full Benefits: PTO, Health, Vision, and Dental Insurance and 401k Savings Plan and Tuition Assistance To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .
    $30k-39k yearly est. 2d ago
  • At Your Service Representative (Contact Center/Call Center)

    Madison Park Bank 3.9company rating

    Member service representative job in Madison, WI

    Who is Park Bank? At Park Bank, we believe drive and ambition come from the heart. That achievement means different things to each of us. That there's no one way to what's next. And our story of achievement starts with each member of our team. No matter our job openings, we are always searching for great people to join our team. And while a culture-fit is nice, a culture-add is even better. If you are passionate about providing exceptional client service and building partnerships that champion all who are driven to achieve financial goals, come join our branch family. In addition, if you thrive in making personal connections, exude confidence, and are committed to helping our clients succeed, we will help you get to next in your own career development. General Summary The At Your Service Representative will use their knowledge of Park Bank products, services and policies to assist clients and associates with inquiries, requests and complaints. They will speak and live-chat with clients, listen to them to gain a thorough understanding of their needs, and offer solutions and keep client experience & satisfaction at the core of every decision and behavior. This position will also be responsible for guiding users through the features & functionalities of the bank's electronic banking and card products, including performing technical troubleshooting of these products. The At Your Service Representative will also perform a wide variety of maintenance within the core system on client accounts. These include updating clients' personal information and making adjustments to products & services based on client request. They will also review and audit multiple reports of system changes in accordance with the Bank's internal controls. In addition, the At Your Service Representatives will coordinate and oversee all aspects of interactive teller machine operations within the branch network. The At Your Service representative will be responsible for ensuring all transactions performed in an accurate, efficient, and courteous manner. Helping customers, while enhancing the customer's interactive banking experience via video technology. Must be comfortable, professional, and friendly on- camera, as this is a position is based on video interaction with clients. Review transactions for accuracy and assist in the resolution of any errors and/or variations. Answer client questions regarding Park Bank products and services and as needed; perform basic account maintenance requests and/or open new deposit accounts. Essential Functions and Duties * Responding to client inquiries to learn about and address their needs, complaints or other issues in a timely and accurate way, via phone, email or live chat * Engaging in active listening with clients, confirming or clarifying information and diffusing angry clients, as needed * Analyzing and reporting malfunctions in products and services * Informing clients about new features and functionalities of electronic banking and card products * Utilizing software, databases and other tools appropriately and performing day-to-day account maintenance accurately and in accordance with bank policies, procedures and internal controls * Auditing system changes made by others within the department * Contributing to the creation and maintenance of department procedures and guides * Assisting in the testing of the Bank's Business Continuity Plans * Operate a virtual cash drawer to efficiently and accurately process transactions while maintaining an accurate cash balance and record of all transactions. * Assist clients with all routine Teller transactions, such as cash and check deposits, cash withdrawals, transfers, account balance inquiries, account maintenance and servicing. * Facilitate ITM process for customers by providing step-by-step guidance through transactions. * Recommend bank products and services to meet the needs of our clients and make appropriate referrals to other areas of the bank. * Assist with ITM reports, balancing and/or audits to ensure the ITM Department is operationally sound and secure. * Coordinate efforts with IT staff to resolve technology issues quickly. * Assist with training new and existing employees, including Navigator, Integrated Teller, SCO procedures, ITM software, PBNet, policies and procedures, products, and cross selling. The hours of the position are Monday - Friday 7:45am - 6:15pm with varying shifts of opening, closing, and mid-day. 1-2 Saturdays per month from 9am - 12pm. You receive a half day during the week if you are working Saturday Requirements Required Education and Experience * High School Diploma or equivalent * Exceptional customer service, active listening, strong verbal and written communication skills, professional phone voice Preferred Education and Experience * Additional education and/or prior experience in banking is preferred * Fluency in Spanish is a bonus * Understanding of bank products, services and policies including familiarity with confidentiality and security requirements * Proficiency with computers, Microsoft Office products and strong typing skills. Experience with CRM software is a plus Physical Demands * Remaining in a stationary position, often standing or sitting for prolonged periods. * Adjusting or moving objects up to 10 pounds in all directions. * Repeating motions that may include the wrists, hands and/or fingers. * Communicating with others to exchange information * Park Bank is a drug free workplace. All candidates selected for new employment with Park Bank will be required to submit to drug testing after a conditional offer of employment. Employment is contingent on the associate passing the drug test. * Credit, Criminal and Driving history will be reviewed when making final employment decisions consistent with applicable laws. * Park Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status and protected veteran status. * Park Bank is committed to providing individuals with disabilities with reasonable accommodations in its job application and hiring process. If you have difficulty using our online application system because of a disability, you may contact us at the following email address and phone number: *************************** or ************. * The Immigration Reform and Control Act of 1986 require employers to verify the employment status of each person hired. * Through UnitedHealthcare, UMR and HealthSCOPE Benefits is the published Machine-Readable Files on behalf of Park Bank. Please click to review: Transparency in Coverage
    $31k-47k yearly est. 28d ago
  • Dining Services Associate

    Wesley Willows 4.0company rating

    Member service representative job in Rockton, IL

    Start a meaningful career as a Dining Services Associate with Highview in the Woodlands, a Wesley Willows Community. Make a difference in someone's life every day. Join the Wesley Willows family, where your work is more than a job-it's a fulfilling journey of personal and professional growth, guided by strong ethics and a commitment to compassionate service. Why Join Us? Make an Impact: This is your opportunity to make a difference in the lives of others! Competitive Pay: $15.00 - $16.50/hour + credit for experience Schedule: Part-time, with both days and evening hours required, 6:00 AM - 2:30 PM, and 11:00 AM - 7:30 PM. Supportive Team: We value our team members just as much as the people we serve Quick Hiring: Apply today and hear back within 48 hours What You'll Do: Assist with meal preparation and service to support resident dining needs Maintain clean, safe, and organized dining and food prep areas Follow dietary and infection control guidelines Provide respectful and supportive mealtime assistance Observe and report changes in residents' eating habits What You'll Need: Must be 16 years of age or older (required) Must have a state food handlers' card or be willing to obtain one within 30 days of employment (required) Experience in food service or long-term care, especially memory care or assisted living (strongly preferred) High school diploma or GED (preferred) Ability to work with patience, sensitivity, and empathy Benefits Available to You: Medical Insurance Dental Insurance Vision Insurance Flexible Spending Accounts 403(b) Retirement Plan with Employer Match Life/AD&D Insurance Short- & Long-Term Disability Accident, Critical Illness, and Hospital Indemnity Insurance Mail Order Pharmacy Telemedicine Wellness Programs Employee Assistance Program To apply, please complete the required questionnaire. We accept applications on a rolling basis. We are an Equal Opportunity Employer and are committed to a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, ancestry, disability, medical condition, genetic information, marital status, veteran or military status, citizenship status, pregnancy (including childbirth, lactation, and related conditions), political affiliation, or any other status protected by applicable federal, state, or local laws. We are committed to providing an inclusive and accessible recruitment process. If you require accommodations during the interview process, please let us know. Reasonable accommodations will be provided upon request to ensure equal opportunity for all applicants. Applicants for this position must be able to produce a negative drug test. Applicants may be subject to a background check. Employees in this position must be able to satisfactorily perform the essential functions of the position. If requested, this organization will make every effort to provide reasonable accommodations to enable employees with disabilities to perform the position's essential job duties. As markets change and the Organization grows, job descriptions may change over time as requirements and employee skill levels evolve. With this understanding, this organization retains the right to change or assign other duties to this position. Our Commitment to Health & Safety The wellbeing of our residents and team members is our top priority. To help keep everyone safe, we ask all team members to receive a yearly flu shot (with medical and religious exemptions available). While we do not require the COVID-19 vaccine for employment, we do collect vaccination status in accordance with health guidelines. This helps us keep our community informed, safe, and prepared.
    $15-16.5 hourly Auto-Apply 10d ago
  • Customer Service Representative / CSR

    Lancesoft 4.5company rating

    Member service representative job in Madison, WI

    In business since 2000, LanceSoft is a nationally certified Minority Business Enterprise (MBE) that has established itself as a pioneer in providing highly scalable, cost-effective workforce solutions to a diverse set of customers across various industries in the United States. Headquartered in Virginia, LanceSoft currently operates out of several locations in the US and Canada. Job Description CSR is responsible for providing excellent customer service, to assist and support the Customer Service and Commercial teams by processing and amending Customer Service data and producing reports, quotations and contracts within designated system, in accordance with functional standard operating procedures. Key responsibilities: Provide an excellent customer service for customers, both internal and external. Receive orders from customers and manage them in line with company policy and systems, following them to shipment to ensure a quality of service. Build up close relationships with customers and commercial partners to gain their trust and answer and respond to customer queries in a timely and professional manner. Develop solid product knowledge and a strong understanding of the logistics of sending specific products. Work as part of a team and adopt a flexible approach to increase and maintain the quality of service. Build effective relationships with logistics and distribution where appropriate to understand the impact on customer service. Provide knowledge and accurate information to customers. Able to initiate and drive innovative growth projects. Produce and communicate quotations for customers, subsidiaries and distributors as requested and in line with their requirements To add and make amendments to the data, following the checking and authorizations process To be the recipient of data for the Customer Service function, relating to customer master, freight, licensing and other areas that Customer service are responsible for Following the procedures set down in the SOP, load data onto the designated system, primarily pricing, contracts, customer records, licensing and freight options within the agreed timelines. Build strong relationships with commercial to support and improve our quotation and tender offers Produce standard reports from designated system, for the use of Data Supervisor, Customer Service, Commercial and Logistics. Ongoing liaison with relevant functional data owners. To add and make amendments to the data, following the checking and authorisations process. Provide support, where necessary and able for the Customer Service team. Coordinating the data capture (e.g. Material master) and informing the relevant function. Maintaining auditable data records for internal and external audits. Support and advise Customer Service team with regard to data provided and required. Apply and learn from the knowledge proffered by the Centre of Excellence and Quality Assurance. Participate in development of the data team, through meetings and other planned events. Qualifications Required Qualifications: 1. Proven experience in customer service normally including at least 2-3 years of prior experience in customer service. 2. Experience with managing multiple projects. 3. Outstanding communication skills, both written and oral. 4. Competent with Excel and Word 5. Ability to work in a cross-functional cross-country team environment. 6. Ability to manage self and tasks in an appropriate manner 7. Excellent organizational and administrative skills 8. Attention to detail. 9. A calm and analytical approach to problem solving. 10. Willingness to work as part of a team 11. Ability to communicate using English (or local language) Additional Information Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, gender Identity, sexual orientation, national origin, age, disability, veteran status, pregnancy, or other status protected by law. We wish to thank all applicants for their interest and effort in applying for this position, however, only candidates selected for interviews will be contacted. No unsolicited agency referrals please.
    $30k-37k yearly est. 3h ago
  • Participant Services Representative I

    ASM Research, An Accenture Federal Services Company

    Member service representative job in Madison, WI

    **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call, outbound call, email, and web chat services, as well as back-office services. Performs services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and responsibilities to support the Customer Service department or programs. **Seasonal role with potential end date of 3/6/2026.** + Supports customer to submit and process origination and disbursement transactions or creates and submits on behalf of customer. + Assists customer with award origination and disbursement processing and identifying and resolving processing issues. + Supports inbound calling, outbound calling, email, web chat and outreach to customer to assist in resolving batch edits and errors, missing documents and signature pages, fixing data. + Provides monitoring support and outreach for batch processing issues and errors, edit code rejects, issue follow up and resolution as requested. + Logs cases, or updates an existing case as applicable, to record each phone, email, or web chat communication with a customer. Each phone communication will require a manual process to link the call to the open case. All cases shall be logged in a web-based agent desktop application. + Performs manual linking and unlinking of award records and promissory/agreement to serve notes. + Performs analysis of COD borrower data integrity situations identified by Customer. + Provides support to Customer to research and confirm COD processing status of data such as promissory notes, batch status, entrance counseling, exit counseling, borrower, grant recipient, borrower-servicer information, etc. + Support Services shall be executed in compliance with processing and program guidelines published by Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other Job Specific Skills** + Ability to successfully adapt and perform during times of high call volume. + Ability to provide effective customer service and deal tactfully and courteously with the public. + Strong written and verbal communication skills. + Strong listening ability to interpret and clarify information being provided by customers. + Strong commitment to providing quality service. + Ability to foster a good working relationship and rapport with customers. + Keen attention to detail and accuracy. + Ability to work well under pressure. + Unwavering dedication to customer satisfaction and resolving customer concerns. + Ability to convey enthusiasm, energy and sincerity over the phone **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $17.20 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
    $30k-35k yearly est. 56d ago
  • Service BDC Representative

    Gordie Boucher Ford of Kenosha, Inc. 4.2company rating

    Member service representative job in Bristol, WI

    Full job description Gordie Boucher Ford of Kenosha is looking to hire a Service BDC Representative POSITION: Gordie Boucher Ford of Kenosha is actively looking to hire a Service BDC Representative for their busy, fast-growing service department. Job responsibilities include: Receive and schedule incoming calls for service appointments. Maintain the service appointment scheduling calendar while coordinating with Service Advisors and the Parts / Rental Department. Answer customer inquiries via chat, email, and phone. Follow up on customer declined services; schedule follow-up appointments for services not performed. Proactively contact existing customers to set up required service and/ or recall appointments. Follow up with customers on all ordered or back-ordered parts while scheduling for receiving. REQUIREMENTS: All candidates must manifest the highest level of customer service. Must have strong communication skills and be comfortable working in a fast-paced environment. Must have a basic working knowledge of Windows Office, along with the ability to learn vender programs/portals quickly and efficiently. All candidates must be 18, with a valid driver's license and an excellent driving record. Must be responsible, dedicated to arriving on time, hard-working, and have the ability to multi-task. Drug testing required. This is an entry-level position. No prior car / dealership experience is required. Willing to train the right candidate. WISCONSIN'S LARGEST: Boucher has consistently moved up in rank on Automotive News' annual list of Top 100 Largest Dealership Groups year after year. The Boucher Group is now ranked among the Top 75 Dealership Groups in the nation! WORKPLACE: The Boucher Group has been a mainstay in The Milwaukee Journal Sentinel's Top 100 Work Places for the past 9 years. We have earned an A+ rating from the Better Business Bureau. BENEFITS: We offer a strong benefits package including paid vacation, health insurance, dental insurance, vision insurance, 401k with employer match, etc. FAMILY OWNED & OPERATED: Since our start in 1977, The Boucher Group has been and always will be a family-owned & operated business. COMMUNITY: Our organization prides itself on what we give back to the community. We are actively involved with several charities/not-for-profit organizations including but not limited to; Muscular Dystrophy Association, La Causa, Johnetta Borum, JDRF, Vince Lombardi Charitable Funds, Bobbi-Nick Voss Charitable Funds, I Back Jack, Disabled Veterans, Fisher House, and several more.
    $31k-47k yearly est. 9d ago
  • Automotive Service BDC Representative

    Don Larson Ford

    Member service representative job in Baraboo, WI

    We are seeking a motivated and energetic individual to work in our Service Business Development Call Center to contact and follow up with existing and potential customers. Previous call center experience preferred, but we are willing to train the right person. The Service BDC Representative's primary responsibilities include: Contact and communicate with customers to identify automotive needs Receive a high volume of inbound calls Set appointments for customers Contact customers to confirm appointments Respond to internet inquiries from customers by email with vehicle information Great customer service skills & motivation to be successful Be able to create and maintain customer relationships Strong computer & phone skills (type and talk at the same time) Appointment setting experience a plus Great communication skills Able to multi-task Bi-lingual is always a plus! Team player We Offer: The high levels of compensation including commission and client satisfaction bonuses Flexible scheduling Health and dental coverage Paid vacations Paid Factory training, ASE and other specialized training 401K retirement plan Outstanding employee facilities Employee discounts on vehicles, parts, and services Clean, well-maintained work environment Career development Qualifications Automotive Service BDC Representative Qualifications Dealership experience Retail sales Customer service Sales support Phone etiquette Communication skills Appointment scheduling Computer skills Experience in outbound sales Upselling expertise Organizational skills Ability to handle cold calling tasks Job Type: Full-time Pay: $2,500.00 - $4,000.00 per month Schedule: 8 hour shift Work Location: In person
    $2.5k-4k monthly Auto-Apply 60d+ ago
  • Member Service Representative - Part-time

    Glacial Community YMCA

    Member service representative job in Oconomowoc, WI

    The YMCA is a leading non-profit organization committed to strengthening community through Youth Development, Healthy Living, and Social Responsibility. Are you seeking a part-time position in a healthy work environment? Join our team! We are looking for a person with strong attention to detail and communication skills. Provide administrative assistance in maintaining membership and program registration records, and assure positive service outcomes through leadership and guidance to other Member Service Representatives. Must work minimum of 2 shifts per week and be a part of our weekend rotating schedule. Benefits include a free staff membership and flexible schedule. CURRENT SHIFTS NEEDED: Mondays 4:45am-8:00am Wednesdays 12:00pm-4:00pm & 4:00pm-9:00pm Thursdays 1:00pm-7:00pm Fridays 8:00am-12:00pm Saturdays 5:45am-12:00pm QUALIFICATIONS: Minimum 2 years customer service and administrative experience or education in business administration, preferred. Attention to detail and accuracy, ability to work independently, and problem solve. Strong knowledge of computers, telephones, navigate software, basic office equipment, cash handling and professional written and verbal communication skills. Certifications that must be obtained and maintained within first 90 days: Child Abuse Prevention, Blood borne Pathogens, Hazard Communication. Willingness to attend meetings, training, and obtain additional certification as requested. CLICK HERE for complete position description.
    $24k-32k yearly est. 60d+ ago
  • Financial Services Representative

    Lakeshore Financial Group 3.3company rating

    Member service representative job in Madison, WI

    Job Description Do you have a passion for connecting with people and a knack for turning financial data into actionable strategies? We're offering a fantastic opportunity for a money-savvy individual to break into the dynamic world of financial services. As an entry-level financial advisor, you'll develop long-term client relationships and delve into diverse areas like estate planning, business administration, and mutual funds. If you possess excellent communication skills and a meticulous approach, we want to hear from you! Why Join Lakeshore Financial Group? Make a Meaningful Impact: Help families and individuals secure their financial future by developing customized financial wellness strategies Flexible Schedule: Enjoy the freedom to work part-time or full-time, allowing you to balance your work with your personal life. Comprehensive Training: We provide thorough training and ongoing support to equip you with the knowledge and skills necessary to succeed. Professional Development: Gain valuable experience in sales, finance, and client relationship management. Benefits: Our full-time positions offer full medical, dental, and vision benefits, 401(k), and pension plan. Compensation: $65,000 - $85,000 per year Responsibilities: Provide strategic recommendations for products, plans, investments, and other methods to help clients achieve financial goals Work directly with clients to compile financial profiles that allow you to provide sound financial advice based on each person's individual financial status, income, financial goals, and other factors contributing to wealth management Embrace the role of a structured yet coachable team player open to continued education and training from other team members Consider clients' life stage, professional circumstances, and changing financial needs when developing tailored financial plans to suit their needs Look for, identify, and secure new clients to serve as a trusted advisor for crucial financial decisions Qualifications: Up-to-date FINRA Series 7 & 63/66 documents are a bonus A required Bachelor's degree in business administration, finance, or similarly related field Experience working with Microsoft Office, Excel, CRM systems, financial planning software, Google Suite, and other related business or money management tools desired Working knowledge of financial products, the financial industry, personal financial advisor or responsibilities, or financial planner roles is essential Stellar communication and math skills complemented by a proven track record of building strong client relationships with existing and prospective customers About Company At Lakeshore Financial, our Financial Representatives and Advisors take pride in nurturing strong and meaningful connections with a diverse range of individuals. Our services are designed to cater to specific needs, offering comprehensive financial strategies or focusing on particular areas that require attention. What sets us apart is our commitment to providing a unique and all-encompassing approach to evaluating and developing financial wellness strategies tailored to each individual's circumstances. We genuinely care about clients' well-being and want them to experience our dedicated and holistic method. To ensure the highest quality of guidance, our team follows a comprehensive process. By leveraging this approach, we strive to deliver exceptional results and empower clients to achieve their financial goals with confidence.
    $24k-33k yearly est. 25d ago
  • Customer Service Rep - PART-TIME $21/hr (Fri&Sat, 5PM-3AM)

    Midwest Refrigerated Milwaukee, Inc. 3.8company rating

    Member service representative job in Beloit, WI

    Midwest Refrigerated Services is a full-service 3PL company providing refrigerated logistics services for the food industry. Based in Milwaukee, WI, we operate the largest fresh 48 state LTL consolidation pool with more than 100+ trucks, and offer multiple sites with cooler, and air-conditioned storage, distribution and cross-docking services. We operate refrigerated and non-refrigerated warehouses for storage needs but also Value Added Services such as specialty packing, kitting and fulfillment needs. We work with some of the household names that your family puts on the dinner table every night. It's an important job, one that makes a difference in your community. This is the first step in launching your career with a family-run company that cares about you, your family and your success. We encourage our employees to learn and grow with us, while enjoying the friendly culture and great benefits that come with the MRS experience. This position is responsible for working directly with one of our customers by providing on-site support for their product in our warehouse. General Responsibilities: Check in all incoming/outgoing drivers; call warehouse to confirm door assignment Prepare unloading tally's for warehouse to receive Close out drivers; add arrival and depart times in CAM Close outbound shipments & send all BOL's to customer Close inbound orders upon receiving from dock; send all inbound paperwork to drivers Answer phones; schedule appointments Activate/inactivate lot codes Adjust receiving tickets for the dock Additional office duties as needed Qualifications: Previous office experience preferred Knowledge of Microsoft Office (Word, Excel) preferred Benefits and Perks: MRS benefit offerings include medical, dental, vision, Flex Spending Account, Dependent Care Flex Spending Account available the 1st of the month following 30 days of hire. Additional benefits available 1st of the month following 60 days of hire include Critical Illness, Identity Theft, Accident, Hospital Indemnity, company paid life insurance, company paid short-term disability, company paid long term disability and 401K plan with company match. Our employees also enjoy Paid Time Off (PTO), Holiday Pay (with 2 Floating Holidays), Referral Bonuses, and access to the EAP program. Our benefits provide employees the flexibility to choose the type of coverage that meets their needs. We encourage Veterans to apply. Each applicant will be required to pass all pre-employment testing. We thank all applicants in advance for their interest; however, only those applicants who are being considered for an interview, or are currently employed by MRS, will be contacted. Midwest Refrigerated Services, Inc. is an Equal Opportunity Employer and a drug-free workplace.
    $30k-38k yearly est. Auto-Apply 3d ago
  • Housekeeper / Environmental Services Specialist

    The Rogers Company 4.8company rating

    Member service representative job in Oconomowoc, WI

    Shifts Available: 7:00 am - 3:30 pm 3:00 pm - 11:30 pm Responsible for the servicing of all facility buildings, general housekeeping duties and infection control. Professionalism: Comply with Environmental Services and Hospital-directed dress code. Maintain a professional appearance at all times. Maintain patient confidentiality. Follow all directions of the Environmental Services Manager or Director. Comply with Hospital policies and procedures. Comply with Hospital Safety, Employee Health, and Rogers Improvement System (RIS) programs. Communicate in a respectful, professional manner with all patients, staff and visitors. Begin shift on time and be prepared for job responsibilities. Wear appropriate personal protective equipment when working with chemicals or machinery/power tools. Comply with on-call policy and maintains availability during scheduled on-call periods. Multidisciplinary function: Assist staff with agitated patients. When requested, assist in patient room search. Assist in the training and orientation of staff under the direction of the Environmental Services Manager or Director. Assist in the development and function of multidisciplinary performance improvement projects. Document completed work by using established system. Take personal responsibility to communicate with assigned unit manager or program manager on a daily basis. Work as a member of a team. General housekeeping: Provide complete cleaning and sanitation of designated areas, including bathrooms, offices, day rooms, group rooms, bedrooms, and other patient/ resident areas. Cleaning includes all areas, such as (but not limited to) floors, sills, shelves, blinds, desks, beds, windows, sinks, showers. Provide deep cleaning of patient /resident rooms after discharge, to include changing all bed linens and towels. Sort and transport clean linens to the linen storage areas throughout the facility. Keep linen storage areas clean and stocked. Transport dirty linen from units to laundry pick-up areas. Gather and dispose of recyclable materials in an appropriate manner. Gather and dispose of trash and transport it to the dumpster. Follow all safety requirements, such as not leaving carts unattended, not leaving plastic bags in inpatient areas, not allowing others to pass through a secured door with you. Maintain a friendly and positive attitude on the unit but keep firm boundaries with patients / residents. Assist in cleaning additional areas as directed. Clean carpets as needed or directed. All other duties as assigned. Schedule: 1st Shift: 7am-3:30pm or 2nd Shift: 3pm - 11:30pm Ability to work every 4th weekend (Saturday & Sunday) Ability to work 1 holiday per year Valid Driver's license required (to be maintained throughout employment) Additional Job Description: Education/Training Requirements: High School Diploma strongly preferred; GED preferred. Advanced vocational or technical education strongly preferred. Previous cleaning experience in a hospital setting is preferred. Knowledge of specialized cleaning equipment strong preferred. Continuing education in specialty areas is required. Experience in the mental health field preferred. With a career at Rogers, you can look forward to a Total Rewards package of benefits, including: Health, dental, and vision insurance coverage for you and your family 401(k) retirement plan Employee share program Life/disability insurance Flex spending accounts Tuition reimbursement Health and wellness program Employee assistance program (EAP) Through UnitedHealthcare, UMR and HealthSCOPE Benefits creates and publishes the Machine-Readable Files on behalf of Rogers Behavioral Health. To link to the Machine-Readable Files, please visit Transparency in Coverage (uhc.com)
    $28k-34k yearly est. Auto-Apply 60d+ ago
  • Medical Customer Service Rep

    Biolife 4.0company rating

    Member service representative job in Janesville, WI

    By clicking the "Apply" button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: * You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. * You will screen new and repeat donors and take and record donor vital signs and finger stick results. * You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. * You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. * You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: * High school diploma or equivalent * Ability to walk and/or stand for the entire work shift * Will work evenings, weekends, and holidays * Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees * Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. * Fine motor coordination, depth perception, and ability to hear equipment from a distance * Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear * 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - WI - Janesville U.S. Starting Hourly Wage: $16.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. Locations USA - WI - Janesville Worker Type Employee Worker Sub-Type Regular Time Type Part time Job Exempt No
    $16 hourly 22d ago
  • Veterans Service Officer

    State of Wisconsin

    Member service representative job in Jefferson, WI

    WHAT WE ARE LOOKING FOR Appointed by the County Administrator and confirmed by the County Board, the purpose of this position is to coordinate and monitor services to Jefferson County U.S. military veterans according to Wisconsin State Statutes Chapter 45.80. CVSO's help veterans and their dependents obtain VA benefits and services and advocate on their behalf to enhance their quality of life. Position Summary SOME ESSENTIAL RESPONSIBILITIES * Demonstrates the ability to help Veterans and their families by seeking to understand their unique challenges and advising them of benefits available to them, including healthcare, disability compensation, pensions, educational entitlements as well as long-term care and burial benefits. * Establishes connections and collaborates with various community organizations, and makes referrals as appropriate, including social services, housing authorities, and legal aid, to provide comprehensive support to Veterans and their families. * Interprets and coordinates requirements of Wisconsin Statutes Chapter 45 and U.S. Code Title 38 for veterans and their families. Counsels, advises and aids veterans and their dependents on eligible benefits. Determines eligibility for State or Federal programs and makes referrals for other community resources as appropriate. * Plans, directs and monitors Veteran's Service Office operations. Prepares, recommends and monitors annual department budget. Assigns, plans and evaluates work of staff. Recommends transfers, promotions, disciplines, discharges and salary increases. * Prepares and submits annual grants applications to the Wisconsin Department of Veteran Affairs. Salary Information The starting salary range is $78,038 - $87,050 annually depending on qualifications. Benefit Highlights * Health insurance * Health Insurance Opt Out Plan * Dental & Vision insurance * Life insurance * Wisconsin Retirement System * Health Savings Account * Deferred Compensation Program Employees at Jefferson County Value * Competitive Pay * Excellent Benefits * Great Coworkers * Flexibility * Advancement & Opportunity * Family Feel Job Details Supervisory position working approximately 40 hrs per week Qualifications Requirements: * Bachelor's Degree in Human Services, Communications, Administration, Public Relations and three years of relevant experience, or any combination of education and experience that provides equivalent knowledge, skills, and abilities. * U.S. military service as defined in Wisconsin Statutes Chapter 45.35 required. Preferred Requirements: * Five years' relevant experience. * Supervisory and budgeting experience with working knowledge of federal, state and county assistance programs and services for veterans, knowledge of real estate transactions, financial matters, insurance and budgeting desired. Other Requirements * Certificates/Licensures * Preference for National Association of County Veterans Service Office (NACVSO) Certified Veterans Advocate (CVA) accreditation * Accreditation with the Federal Veterans Administration, preferably through the National Association of County Veterans Service Officers. * Cross-accreditations with Veterans Service Organizations (American Legion, Veterans of Foreign Wars, Disabled American Veterans). * Maintains U.S.D.V.A accreditation. How To Apply For a full job description and link to apply online, please visit the County's web site at ************************** Jefferson County is an Equal Opportunity Employer Deadline to Apply Applications may be accepted until position is filled.
    $78k-87.1k yearly 11d ago
  • Financial Services Representative

    Worldacceptance

    Member service representative job in Watertown, WI

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $16 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $16 hourly Auto-Apply 46d ago
  • Retail Customer Service Specialist (Shared-Multiple Locations)

    Sherwin-Williams 4.5company rating

    Member service representative job in Fort Atkinson, WI

    The individual selected for this role will be expected to work at the following stores Store #3259, located at: 705 S. Church Street, Watertown WI 53094 (as needed) This is a Part-Time job Starting Pay: $17.85/hr or based on relevant experience This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service Specialists are also expected to promptly resolve any customer concerns and ensure maximum client satisfaction as well as stay up-to-date with product features and maintain the high quality and visual standards of the products and store. Customer Service Specialists are tasked with achieving excellent customer service, while consistently meeting the store's sales goals. Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public. At Sherwin-Williams, our purpose is to inspire and improve the world by coloring and protecting what matters. Our paints, coatings and innovative solutions make the places and spaces in our world brighter and stronger. Your skills, talent and passion make it possible to live this purpose, and for customers and our business to achieve great results. Sherwin-Williams is a place that takes its stability, growth and momentum and translates it to possibility for our people. Our people are behind the strength of our success, and we invest and support you in: Life … with rewards, benefits and the flexibility to enhance your health and well-being Career … with opportunities to learn, develop new skills and grow your contribution Connection … with an inclusive team and commitment to our own and broader communities It's all here for you... let's Create Your Possible What is the Process to get Started? Step 1 - Online Application Find the role(s) that interest you on our Careers page: Set aside 15 minutes to create your profile by entering or importing your details from one of our job board partners Step 2 - Digital Interview Upon review of your application, qualified candidates will be invited to complete a digital video interview via HireVue, our interview partner. The interview will consist of a few behavioral based questions You'll be able to record and complete your video interview anytime, anywhere! While you can complete this video interview on your own schedule, we ask that this step be completed within 7 days of receiving an invitation Step 3 - In-Store Interview Your video interview is reviewed by a member of our Recruitment team and our top candidates are invited to meet with our team in a store, specialty wholesale branch, floorcovering facility or delivery service terminal. At Sherwin-Williams, part of our mission is to help our employees and their families live healthier, save smarter and feel better. This starts with a wide range of world-class benefits designed for you. From retirement to health care, from total well-being to your daily commute-it matters to us. A general description of benefits offered can be found at Click on “Candidates” to view benefit offerings that you may be eligible for if you are hired as a Sherwin-Williams employee. Compensation decisions are dependent on the facts and circumstances of each case and will impact where actual compensation may fall within the stated wage range. The wage range listed for this role takes into account the wide range of factors considered in making compensation decisions including skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. The wage range, other compensation, and benefits information listed is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable federal, state, and local laws including with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act where applicable. Sherwin-Williams is proud to be an Equal Employment Opportunity employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract. As a VEVRAA Federal Contractor, Sherwin-Williams requests state and local employment services delivery systems to provide priority referral of Protected Veterans. Please be aware, Sherwin-Williams recruiting team members will never request a candidate to provide a payment, ask for financial information, or sensitive personal information like national identification numbers, date of birth, or bank account numbers during the application process. Ensure high levels of customer satisfaction through excellent sales service Assist customers in person and over the phone by determining needs and presenting appropriate products and services Build productive trust relationships with wholesale and retail customers Process sales transactions accurately and consistent with policies and procedures Follow and achieve sales goals on a monthly, quarterly, and yearly basis Maintain precise work order files and formulas Pull appropriate products from the sales floor or warehouse Tint and mix products, as needed, to customer specifications Stock shelves and set up displays Clean store equipment Load/unload delivery trucks Assist in making deliveries, as needed Maintain in-stock and presentable condition assigned areas Remain knowledgeable on products offered and discuss available options Comply with inventory control procedures Suggest ways to improve sales Minimum Requirements: Must be at least eighteen (18) years of age Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future Must have a valid, unrestricted Driver's License Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion Must be willing to work all scheduled hours, which may include evenings and weekends, with or without reasonable accommodation If internal to Sherwin-Williams, you must have received at least a “meets expectations” (3) rating on your most recent performance appraisal If internal to Sherwin-Williams, you must have completed all HR Cloud eLearning courses required for your current position Preferred Qualifications: Have at least a High School diploma or GED Have at least one (1) year experience working in a delivery, retail, or customer service position Have previous work experience selling paint and paint related products Have previous work experience operating tinting and mixing equipment Ability to read, write, comprehend, and communicate in more than one language Ability to read, write, comprehend, and communicate in Spanish
    $17.9 hourly 3d ago

Learn more about member service representative jobs

How much does a member service representative earn in Madison, WI?

The average member service representative in Madison, WI earns between $21,000 and $37,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Madison, WI

$28,000

What are the biggest employers of Member Service Representatives in Madison, WI?

The biggest employers of Member Service Representatives in Madison, WI are:
  1. Planet Fitness
  2. Crunch Fitness
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