Member service representative jobs in Richmond, VA - 548 jobs

2+ years of collision estimating experience; sales experience preferred Must be 21 years of age or older Must have a valid driver's license and be eligible for coverage under our company insurance policy ABILITIES/SKILLS/KNOWLEDGE Ability to do consistent physical activity - reach below and above shoulder level, kneeling, bending, and squatting, and lifting objects over 50 lbs Must have prior experience with CCC1 or similar estimating software You have an advance understanding and knowledge of the repair process/procedures Strong sales orientation Be able to understand instructions - written and verbal Can prioritize competing tasks and adapt easily to a fast-paced environment

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 5226 Monticello Avenue Suite F-100, Williamsburg, Virginia 23188 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at . About Us Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks. Our approach to careers is simple yet powerful: Make our mission your passion.* Fortune 100 Best Companies to Work For 2025* Yello and WayUp Top 100 Internship Programs* Computerworld Best Places to Work in IT* Newsweek Most Loved Workplaces* 2025 PEOPLE Companies That Care* Newsweek Most Trustworthy Companies in America* Military Times 2025 Best for Vets Employers* Best Companies for Latinos to Work for 2024* Forbes 2025 America's Best Large Employers* Forbes 2025 America's Best Employers for New Grads* Forbes 2025 America's Best Employers for Tech Workers* 2025 RippleMatch Campus Forward Award Winner for Overall Excellence* Military.com Top Military Spouse Employers 2025* 2025 Handshake Early Talent AwardFrom Fortune . 2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to age, race, sex, color, religion, national origin, disability, veteran status, pregnancy, sexual orientation, genetic information, gender identity or any other basis protected by applicable law.Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team's discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position. For additional details regarding compensation and benefits, review the Benefits page of the Navy Federal Career Site.Protect Yourself from Job Scams: Navy Federal Credit Union jobs are posted on our career site, jobs.navyfederal.org and reputable job boards (e.g., LinkedIn, Indeed). We do not post jobs on social media marketplaces, messaging apps or unverified websites. We will never ask candidates for payment, bank details or personal financial information during the hiring process.Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

Estes Forwarding Worldwide (EFW) is a leading domestic and international freight forwarder in the United States, providing customized logistics and warehousing solutions for clients around the world and across all industries via air, ground, and ocean freight. A subsidiary of Estes Express lines with corporate located in Richmond, Virginia, EFW is uniquely backed by Estes Express Lines' extensive line haul network providing EFW clients with a hybrid transportation network. The company has received industry awards, including Specialty Carrier of the Year and E-Commerce Delivery Carrier of the Year, and has been recognized by Global Trade Americas as a leading 3PL to watch. We are proud to offer highly competitive pay and a comprehensive benefits package, including: Paid vacation, sick time, and holidays 401(k) plan with company match Medical, dental, and vision insurance Short- and long-term disability plans Life and accidental death & dismemberment insurance Job referral bonus program Responsibilities The Representative, Customer TLS, reports directly to the Customer Operations Manager, TLS or Station Manager, TLS. a Customer Representative, TLS, you will work as part of a team to manage Truckload Services business within EFW Truckload, a division of Estes Forwarding Worldwide. You will be responsible for all aspects of operation with the EFW Truckload Services division which will focus primarily on customer service and shipment management. You will ensure proper execution of standard operating procedures, key performance indicators, and other account metrics on a daily basis. To perform this job successfully, an individual must satisfactorily perform each essential duty. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential duties. Implement strategies to maintain and/or expand profitability and promote EFW transportation services, specifically for EFW Truckload Brokerage. Expedite the resolution of customer concerns and exceptions to ensure customer and account satisfaction. Interface with both internal and external customers to understand the customer's overall objectives and requirements. Responsible for developing, managing, and fostering relationships with customers and accounts to ensure retention and create organic growth. Share details with customers on additional offerings to provide value added service. Collaborate with the appropriate Enterprise parties to ensure the customer's transportations needs are taken care of. Responsible for a book of Truckload Brokerage business in an effort to support operational and financial objectives of the regional operating center. Provide information to support claims mediation between carrier, customer, and EFW Claims Department. Through a network of internal and external transportation suppliers, determine the most efficient, cost effective service provider for the requested EFW Truckload Brokerage service. Evaluate multiple options regarding transportation services. Promote world-class customer care. Meet and exceed predetermined account goals and objectives. Maintain good communication and positive relationships with employees to promote employee morale and retention. Support and promote company core values. On-call schedule required as requested. Regular attendance is required. Comply with company C-TPAT and TSA security procedures. Perform other duties as assigned. Qualifications The qualifications listed below are representative of the minimum knowledge, skill, and/or ability required. SKILLS AND ABILITIES Intermediate proficiency in Microsoft Office, internet, web-based, and job specific software applications. Must have a strong work ethic and good problem-solving skills. Must be able to interact well with others. Must desire to show leadership and team-building abilities. Must have good communication and organizational skills. Must be able to work independently, or in a team setting. Must be capable of working under tight time constraints in a high volume environment with multiple priorities. Ability to read and interpret general business documents. Ability to write routine reports and general business correspondence. Ability to work with peers and communicate basic concepts. Ability to solve practical problems through standardized solutions that require limited judgment. Ability to follow prescribed and detailed procedures to solve routine problems. Must be eligible to work in the United States. At this time, EFW will not sponsor a new applicant for employment authorization for this position. EFW offers an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, ethnicity, color, creed, religion, national origin, age, disability status, protected veteran status, marital status, sexual orientation, gender identity or expression, or any other legally protected status. SUPERVISION Position functions with supervision and has no direct reports. EDUCATION/EXPERIENCE Minimum of a Bachelor's degree (or equivalent) and 3-5 years of experience in transportation, logistics, or other transportation business or activity with a clear understanding of multiple modes and services within the transportation/logistics industry. However, a combination of experience and/or education will be taken into consideration. LICENSES/CERTIFICATIONS None required. TRAVEL None required. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential duties. Typically sitting at a desk or table. Intermittently sitting, standing, walking, stooping. WORK ENVIRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential duties of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform essential duties. Normal office situation. EFW is an Equal Opportunity Employer, Minorities/Female/Disabled/Veteran.

**Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.

At Genworth, we empower families to navigate the aging journey with confidence. We are compassionate, experienced allies for those navigating care with guidance, products, and services that meet families where they are. Further, we are the spouses, children, siblings, friends, and neighbors of those that need care-and we bring those experiences with us to work in serving our millions of policyholders each day. We apply that same compassion and empathy as we work with each other and our local communities, Genworth values all perspectives, characteristics, and experiences so that employees can bring their full, authentic selves to work to help each other and our company succeed. We celebrate our diversity and understand that being intentional about inclusion is the only way to create a sense of belonging for all associates. We also invest in the vitality of our local communities through grants from the Genworth Foundation, event sponsorships, and employee volunteerism. Our four values guide our strategy, our decisions, and our interactions: Make it human. We care about the people that make up our customers, colleagues, and communities. Make it about others. We do what's best for our customers and collaborate to drive progress. Make it happen. We work with intention toward a common purpose and forge ways forward together. Make it better. We create fulfilling purpose-driven careers by learning from the world and each other. POSITION TITLE Long Term Care Claims Representative - Payment Servicing POSITION LOCATION This position is available to remote applicants residing in states/locations under Eastern or Central Standard Time: Alabama, Arkansas, Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Virginia, Washington DC, Vermont, West Virginia or Wisconsin. SCHEDULED HOURS During training, your hours will be 8:00 AM-5:00 PM EST. Once training is complete, your regular schedule will be 8:00 AM-5:00 PM EST. Schedule may adjust slightly in the future based on business needs. Candidates are expected to have consistent, reliable and predictable attendance during the duration of virtual classroom training and upon successful completion of training to support the needs of our customers. YOUR ROLE As an Operations team member, you'll play a crucial role in delivering world class customer service and capabilities to our policyholders-now and in the future. Long Term Care Claims is transforming and with transformation comes the potential for constant change. You will support our customer centric culture by proactively providing accurate and timely information to ensure policyholders are fully informed during the claims process. You will, as a member of the Payment Servicing Team, partner closely with the Eligibility and Contact Center teams to provide an extraordinary claims experience for our customers. You will work in a fast -paced environment across multiple products, ensuring claims handling follows policy provisions, internal guidelines, and Compliance requirements and will be responsible for the processing and payment of long-term care claims. We operate daily with integrity and character to achieve outstanding results. WHAT YOU WILL BE DOING To ensure excellence in our relationship with our customer, you will be responsible for incoming and outgoing calls to claimants, caregivers, facilities and other persons or entities involved in the claim to enhance the customer experience. In support of our focus on ‘team' vs ‘individual', you will effectively manage and prioritize a work queue and multiple job responsibilities in a fast-paced environment, frequently with aggressive deadlines. You will be accountable for recognizing and working within a structured environment with clearly defined Standard Operating Procedures, to ensure consistency of claims practices and resolution. You will also be responsible for making complex decisions based on experience and sound judgment for situations not specifically defined in those procedures. Collaboration and effective communication are important; you will seek solutions rather than just identify problems and will partner with teams across sites to achieve common goals. You may occasionally be asked to help deepen others' understanding of our processes and provide support as they grow in their role. This includes, but is not limited to, training/creating training material, side-by-side, group adjudication support, mentoring, and participating in buddy programs. As part of our collaborative organization, you will provide insights, best practices, and share knowledge within Payment Servicing and to departments that support our teams such as QA, IT, Compliance, Eligibility and Contact Center. Ability to handle inbound and outbound calls. To support our customers and our business needs, you may be asked to do work outside of this role for periods of time; training and/or guidance will be provided if so. Through the use of critical thinking and problem solving, you will make claim decisions and process transactions based on the claimant's policy and other information provided. WHAT YOU BRING You will spend the first several months of employment in virtual “classroom” training before beginning to phase into your job responsibilities. You will need to be on camera, actively participate in this training and must successfully complete all training requirements. At Genworth, we are committed to caring for our customers and for the safety of our colleagues. When you are working remotely, or during inclement weather/other circumstances which may make the office inaccessible, high-speed internet (50 mbps) and a distraction-free area is required. A high school diploma or military experience. Excellent written and verbal communication skills with the ability to communicate information concisely and accurately. Excel at customer service (minimum 1 year experience) as evidenced by professional and empathetic demeanor in all interactions Proven ability to understand, interpret and comprehend contract language, disability processes, nursing home licensing and rehabilitative requirements Exhibited competency in critical thinking, problem solving, conflict resolution and collaboration Proficient with Microsoft Office applications (e.g., Word, Excel, Outlook, etc.) Ability to toggle between multiple monitors for optimal and efficient productivity Bachelor's or Associate degree preferred Previous experience in the insurance industry preferred EMPLOYEE BENEFITS & WELL-BEING Genworth employees make a difference in people's lives every day. We're committed to making a difference in our employees' lives. Competitive Compensation & Total Rewards Incentives Comprehensive Healthcare Coverage Multiple 401(k) Savings Plan Options Auto Enrollment in Employer-Directed Retirement Account Feature (100% employer-funded!) Generous Paid Time Off - Including 12 Paid Holidays, Volunteer Time Off and Paid Family Leave Disability, Life, and Long Term Care Insurance Tuition Reimbursement, Student Loan Repayment and Training & Certification Support Wellness support including gym membership reimbursement and Employee Assistance Program resources (work/life support, financial & legal management) Caregiver and Mental Health Support Services ADDITIONAL The base salary pay range for this role starts at a minimum rate of $43,200 up to the maximum of $66,400. In addition to your base salary, you will also be eligible to participate in an incentive plan. The incentive plan is based on performance and the target earning opportunity is 5% of your base compensation. The final determination on base pay for this position will be based on multiple factors at the time of this job posting including but not limited to geographic location, experience, and qualifications to ensure pay equity within the organization.

Apply Description Job: Pest Control Service Specialist Rate: $18-24/hr ++ New-employee Bonus Founded in 2013, ClearDefense Pest Control (CDPC) arrived on the scene with a goal to do things a better way. Since then, CDPC has been using its top-of-the-line equipment and green methods to provide top-quality service. These factors have led to immense growth, opening a world of opportunity. CDPC currently serves 20+ markets and is rapidly expanding. Come join our team and start your career with a company with great growth opportunity! We are hiring and willing to train inexperienced applicants (paid training). High-commission opportunities Large biweekly bonuses, seasonal bonuses, and annual bonuses Up to 17 PTO days per year Paid holidays Health and Retirement benefits offered iPad provided Qualified technicians may drive work vehicles to and from work Advancement in operations and sales management are available to qualified employees. Ongoing development through continual training 40-hour work weeks, Monday through Saturday Opportunity The Pest Control Service Specialist utilizes integrated pest-management techniques to prevent and control pest populations while maintaining the utmost in customer service. The technician will work synergistically with the sales team in timely treatments as well as bringing on new accounts. Requirements and Qualities Ambitious and hard working Excellent communication skills Good character and work ethic Growth minded High degree of attention to detail Excellent customer-service skills Ability to lift and carry up to 50 pounds Ability to pass background check and drug screen Valid driver's license and clean driving record Certifications are a plus! Must be 18 years of age Benefits Up to 17 PTO Days Paid Holidays Health Benefits Retirement Benefits: 401K Financial Wellness Program Tuition reimbursement for qualified candidates ClearDefense Pest Control provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. ***Contact office to identify ACTIVE or PASSIVE hiring state*** ***PLEASE FORWARD YOUR RESUME VIA EMAIL***

We are seeking a highly motivated Customer Representative to join our dynamic team in the travel industry. As a key member of our customer service team, you will be responsible for assisting clients with their travel needs and providing exceptional support throughout their journey. If you have a passion for travel and delivering outstanding customer service, we want to hear from you! Key Responsibilities: Customer Assistance: Provide detailed, knowledgeable responses to client inquiries via phone, email, and in-person, including travel options, destinations, and special requests. Travel Booking: Manage bookings for flights, hotels, tours, and transportation, ensuring a seamless experience for customers. Issue Resolution: Address any customer concerns or complaints promptly, ensuring swift and satisfactory resolutions. Personalized Service: Offer customized travel recommendations based on customer preferences and needs. Documentation & Billing: Accurately process bookings, issue invoices, and handle payment transactions. Relationship Building: Foster long-term relationships with customers, enhancing customer retention and satisfaction. Stay Informed: Keep up-to-date with the latest travel trends, industry regulations, and product offerings to better serve customers. Qualifications: Previous experience in a customer service or travel-related role is preferred. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Ability to work under pressure and handle customer issues efficiently. Knowledge of travel booking systems and industry regulations is a plus.

This position receives calls and assists customers with request for services. This job documents all incoming call request promptly, following all SRC policies and guidelines. This job coordinates and dispatches appropriate Plant Operations, Food & Nutrition, Transportation or other Support Services personnel as needed. This job also prioritizes the appropriate level of service to be consistent with the immediate need.Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of one (1) year of work experience in a healthcare setting Minimum of two (2) years experience using a personal computer and typing 45+ WPM (typing test may be required) Previous experience with a variety of software applications including word processing, spreadsheets, database, e-mail, etc. Experience PREFERRED: Previous experience preferably in a very active Call Center environment Previous experience in call/radio dispatching Previous experience using medical terminology Education/training REQUIRED: High school diploma or equivalent Education/training PREFERRED: Completion of some college course work Independent action(s) required: Answers incoming calls courtesy and respectfully, introducing self and welcome greeting. Updates and maintains information in departmental database. Handles and dispatches work orders within specified guidelines as outline by departmental policies and procedures. Uses independent judgment in responding to emergencies. Supervisory responsibilities (if applicable): N/A Additional position requirements: Incumbent must be flexible with work schedules according to department staffing of shift requirements and will be required to work some weekends and holidays as assigned. Must maintain a neat and tidy working environment and adheres to the dress code requirements in accordance with VCUHS and departmental policies and procedures. Age Specific groups served:All Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting less than 20 lbs. Activities: Prolonged sitting Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Able to handle multiple priorities, Able to adapt to frequent change, Noisy environment EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

Loan Servicing Officer Employment Type: Long-term Contract Portfolio: Rental Housing We are seeking a highly organized and detail-oriented Loan Servicing Officer to join our team. In this role, you will play a vital part in the administration and servicing of loans within our specialized rental housing portfolio. You will be responsible for coordinating daily loan activities, managing high-accuracy data entry, and overseeing the transition of loans from construction to permanent status, ensuring a seamless onboarding experience for our clients. Key ResponsibilitiesLoan Administration & Operations Daily Coordination: Execute daily loan administration activities to maintain the health and compliance of the rental housing portfolio. Data Management: Oversee and manage precise data entries within loan servicing systems to ensure real-time accuracy of records. Loan Closings: Lead and oversee the complexities of both construction and permanent loan closings. Onboarding & Setup: Facilitate the end-to-end setup of new loans, ensuring all documentation and system parameters are correctly established. Stakeholder Engagement & Support Servicing Orientation: Conduct comprehensive orientation sessions for new borrowers to explain loan servicing requirements and processes. Cross-functional Collaboration: Partner with internal departments and external stakeholders to streamline operations and resolve servicing inquiries efficiently. QualificationsRequired Experience & Skills Professional Experience: 2-4 years of experience in multifamily loan servicing, escrow administration, asset management, or housing finance operations. Domain Expertise: In-depth knowledge of rental housing finance and standard industry loan servicing practices. Technical Proficiency: Hands-on experience with dedicated loan servicing systems and the Microsoft Office Suite (advanced Excel, Word, and Outlook). Attention to Detail: Strong organizational skills with a focus on accuracy and adherence to loan documentation standards. Preferred Qualifications Specialized Programs: Prior experience working with affordable housing programs, including LIHTC, HUD, and state housing finance agency initiatives. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

This position it responsible for performing operational functions related to Deposit Services. Essential Functions * Provide daily support for Deposit Services' functions including new account and file maintenance review, legal orders, IRA, ICS and CDARS, and other departmental tasks. * Participate in team tasks, including but not limited to payments xchange maintenance, deposit verifications, term change requests, 5498/1099 corrections, address changes, rate exceptions, dormant reactivations, deposit maintenance requests, hunt group calls, and assisting with all other Deposit Services inquiries. * Proficiency in daily support tasks for Deposit Services' functions, as listed above. * Regular, reliable, and predictable attendance. Marginal Functions * Provide support for audit requests. * Provide back up support for teammates when needed. * Assist with the development and implementation of necessary training and operational support programs for the Bank and individual departmental units including new employees. * Assist with corporate and departmental projects. * Assist with gathering, analyzing, and providing recommendations related to audit documentation, copies and reports as requested. * Maintain strict confidentiality of all customer records and personal information. This includes shredding unnecessary documentation and locking/securing work area each day before leaving. * Stay current in knowledge of software, bank products, rates and regulatory requirements. * Maintain compliance with and adhere to all state and federal regulations and Bank policies and procedures, including, but not limited to Bank Secrecy Act, SAR, CTR, FACT ACT, Community Reinvestment Act, EEO, and fair employment practices. * All other duties as assigned. Minimum Educational & Experience Requirements * High School diploma or equivalent * Deposit Services Experience * Proficiency on minimum of 1 operational function within the Deposit Services Area Minimum Skill Requirements * High degree of detail orientation * Strong organizational skills * Ability to work independently with minimal supervision * Ability to work effectively under stress with high work volume and tight deadlines * Professional and effective verbal and written communications * Proficient with MS Office products and departmental systems Physical Demands In terms of an 8-hour workday, "occasional" equals 1% to 33%, "frequent" equals 34% to 66% and "continuous" equals 67% to 100%. However, some duties are performed monthly, annually or sporadically throughout the year and are essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions of the position, if the accommodation does not impose an undue hardship that would require significant difficulty or expense. * Continuous remaining in a stationary position, particularly, but not limited to, at a desktop computer * Continuous visual review of bank documents * Frequent high stress periods of high-volume work with tight deadlines * Continuous repetitive use of hands/arms; particularly concerning to typing, writing, phone & computer use * Continuous communication: verbal and written, in-person, phone and electronic Work Environment * Office environment with occasional travel to market center locations. * Low to moderate noise levels

Link-Belt Mid-Atlantic is a construction equipment company, offering sales, rentals, parts, and service. Our legacy is built on quality products and customer satisfaction. Currently we have a Service Specialist role open at our Ashland branch. The Service Specialist is responsible for the maintenance, inspection, diagnosis, and repair of construction equipment machinery and components, primarily in a field setting. Essential functions of the position include: Efficiently and effectively diagnose and perform field service repairs as directed and ensure the proper completion of each to the customer's satisfaction. Ensure that all required parts, materials, and supplies necessary to complete the repair are ordered and obtained prior to arriving at the jobsite. Identify and arrange for the procurement of additional items as needed after initial inspection and diagnosis of the service repair. Adhere to all safety and environmental regulations and guidelines necessary during repair and ensure work area is properly cleaned upon completion. Ensure that the customer is kept informed of completed repairs and communicate to them any problems or issues found that extend beyond the scope of the original service call. Maintain an adequate level of tools necessary to perform the service requirements. Document and maintain proper records of time spent on each repair, parts and materials used, and detailed descriptions of work performed. Ensure that all parts and materials not used are returned upon completion of the service work per the established guidelines. Provide labor hours daily to the Service Manager or Branch Administrator to ensure timely posting of hours to the appropriate work orders. Prepare and submit expense reports (accompanied with the appropriate receipts) and service truck mileage on a timely basis. Ensure that the service truck is properly maintained in good working condition and appearance. Maintain personal appearance in a neat and professional manner (within the context of the working environment) and ensure professional communications with customers and coworkers. Notify Service Manager of any tooling, shop, yard, or vehicle requirements or deficiencies. Continue with service training education to enhance knowledge and service capabilities, and remain current on new technologies. General qualifications for this role: High School or GED Minimum of five (5) years of related experience in diagnostic and repair work on construction equipment machinery Must be able to read and interpret technical manuals and drawings Must have Commercial Driver's License (CDL) *Link-Belt Cranes does not accept unsolicited resumes or calls from third-party recruiters or employment agencies*

Replies within 24 hours Position: Member Services Rep - Full Time - Afternoon/Evening We are searching for a motivated Member Services Representative to join our team! BILINGUAL English/Spanish are encouraged to apply! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional “Judgement Free” member experience! Some of your responsibilities will include: Customer Service/Front Desk Activities: Greet members and guests providing exceptional customer service making everyone feel comfortable and welcome. Answer phones in a friendly manner and assist callers with a variety of questions. Check members in, tour and sign up new members, log amenities and communicate updates and events to members and guests. Respond to member questions and concerns in a timely and professional manner. Conduct beverage or merchandise purchases on the point to sale system. Utilize POS system to assist with new membership cards, change of address and billing or payment questions. Club Cleanliness and Maintenance: Go above and beyond to keep the front desk area and lobby clean and orderly. Regular facility cleaning and upkeep such as mopping up spills under equipment, trash removal, cleaning windows and mirrors, and re-racking weights. Regular cleaning of all exercise equipment and tanning beds. Regular restroom and wet area cleaning and stocking. Qualifications & Requirements: Applicants for an overnight position must submit to a 7-year criminal background check within the first week of hire. Continued employment will be based on satisfactory outcome of the background check. Exceptional customer service skills; ability to interact in a positive and professional way with members and co-workers, exceeding the members expectations. Prior Customer Service experience preferred Must be 18 years of age or older. High School diploma/GED equivalent required. Upbeat, positive and professional attitude Punctuality and reliability are a must. Obtain and maintain CPR/AED Certification within time frames required by company and maintain physical ability to perform CPR/AED in the event of a medical emergency. Physical Demands/Requirements: Walk and stand, for prolonged periods of time; to frequently stoop, bend, kneel, crouch, crawl, climb, reach, twist, grasp, and make repetitive hand motion. Occasionally lift, carry, push, and/or pull moderate amount of weight (up to 50lbs). Ability to talk continually in person or on the phone during shift. Maintain physical ability to administer CPR in the event of medical emergency. Ability to see in normal visual range with or without correction. Ability to hear in the normal audio range with or without correction. Why you should join Planet Fitness? Contribute to changing people's lives every day by helping us create a healthier Planet! Work alongside an amazing group of talented, dynamic professionals! Want more reasons? Medical, Dental, Vision Insurance PTO - Paid Time Off Free Black Card Membership 401(K) and Roth Retirement Savings Plans Healthcare and Dependent Care Flexible Spending Accounts STD, LTD, Term Life Insurance and other benefits Note: We participate in E-Verify for all Utah locations. E-Verify Participation Poster: ********************************************** Contents/E-Verify_Participation_Poster_ES.pdf E-Verify Right to Work Poster: ************************************************************************************** We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What's Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony. DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion. DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail. What we're looking for: We are looking for an individual with expert knowledge and experience to provide remote after-sales support for our customers and service partners. This person will be the intermediary between field representatives, service partners, customers and internal functions ensuring accurate and efficient flow of information to resolve customer issues completely and timely with a tremendous focus on resolving the issue at first contact. This role will report to the Inside Service Support Leader and will be based out of our local facility. Ideal candidates will take ownership of promptly solving customer inquiries and ensure that actionable voice of the customer data is captured from each customer interaction to fuel continuous improvement activities. What you'll be responsible for in this role: Provide expert remote technical support to customers, service partners and other functional departments to improve knowledge and resolve issues related to operation, installation, troubleshooting and maintenance of DFR products. Support Sales team, as needed, in addressing product complaints, questions, and resolutions. Coordinate activities related to problem resolution between quality, warranty, field service, engineering, and sourcing departments. Help develop technical service bulletins to educate service partners and internal parties regarding common field issues and methods of resolving. Act as the internal escalation point for after-sales support team, helping ensure service levels are maintained and accurate resolution. Working directly with Engineering and other departments when collaboration is needed to fulfill internal requests for information. Participate in and support process improvement initiatives. What are the basic qualifications? High School diploma or GED / Equivalency. 2+ years of experience in a customer facing role in a business-to-business environment. 3+ years of experience in providing remote technical solutions in a call center environment or 3+ years' experience with the manufacture, testing, or support of HVAC or refrigeration products. 2+ years' experience with at least one DFR system used to support DFR products (IE: Syteline, Integra, AS-400, SalesForce, etc.). What are the preferred qualifications? 2 years technical degree or certification in HVAC or refrigeration. 2+ years remote troubleshooting / technical support experience for similar products and applications in the refrigeration industry. 2+ years related experience in a technical role (Service technician, Quality technician, remote technical support) in the commercial refrigeration industry. To be a great fit for the role: Excellent communication and problem-solving skills Professional and courteous demeanor Strong industry knowledge and experience Superior technical aptitude and mechanical inclination with high emphasis given to the ability to understand and trouble shoot electrical circuitry and applicable schematics. Be a customer and brand advocate. Familiarity and use of formal problem-solving techniques Adept at using customer contact technology and software (telephony systems, CRM - Salesforce preferred) Good communications skills with a customer service focus. Ability to interpret store layout and technical documents. Proficiency with MS products (Outlook, Powerpoint, Excel, Word, Visio) We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position's responsibilities, a candidate's work experience, a candidate's education/training, the position's location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work. Benefits for this position include: a 401(k) savings plan with employer contributions; medical, dental and vision insurance; wellness programs; health savings account, health care and dependent care flexible spending accounts; company paid short-term disability and long-term disability; company paid employee basic life and AD&D insurance; supplemental employee and dependent life insurance; optional accident, hospital indemnity and critical illness insurance; adoption, surrogacy, and fertility benefits and assistance; commuter benefits; parental, military, jury duty, and bereavement leaves of absence; paid time off, including business travel services; employee discounts; and an employee assistance program that includes company paid counseling sessions and legal services. Eligibility for benefits is governed by applicable plan documents and policies. The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company. Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law. Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact *********************** for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response. Job Function : Customer Service

Job Description As a Financial Service Representative, you represent a significant part of our operations team and your passion for driving exceptional customer service is a real opportunity to demonstrate Argent Credit Union's dedication to being our members trusted financial partner and our commitment to the well-being of our community. The purpose of this role is to develop & enhance the full member relationship from opening of an account to sharing various services offered by the credit union. Join the Argent Credit Union family if you want to make a real difference. Your goal is to maximize the member experience by accurately and efficiently processing financial transactions. The right candidate should exhibit and be willing and able to: Exhibit professionalism and trustworthiness Navigate multiple systems while interacting with members and processing transaction services. Exercise active listening skills. Cross-sell credit union products, services and promotions. Meet or exceed assigned job production guidelines. Desired Skills: Banking, financial and cash handling background preferred. Ability to set priorities and multitask. Ability to handle sensitive information with discretion. Excellent verbal and written communication skills Proven record of providing both internal and external customer service Attention to detail Qualifications: High School Diploma or Equivalent Previous experience in customer service and/or cash handling is preferred. One year of experience as a credit union or bank teller preferred. Join the Argent Credit Union family and be a part of an organizational culture where taking great care of our employees is what matters.

Job DescriptionElectro-Mechanical Packaging Systems Service Specialist Where: Hopewell, VA 23860 (Hybrid remote) | Type: Full-time | Pay: $55,000-$80,000 Make an impact from day one Support customers that rely on industrial packaging equipment to keep their operations moving. In this role, you'll provide both on-site and remote service, traveling 70-80% as requests come in. You'll be the trusted expert who restores uptime, educates operators, and documents every step. Your core responsibilities Maintenance & Repairs: Perform preventive maintenance, troubleshoot faults, and replace components to meet safety and performance standards. Technical Support: Respond to tickets quickly-remotely when possible, on-site when needed-providing clear, actionable guidance. Documentation: Log service activities, parts usage, and issue trends to support continuous improvement. Customer Success: Explain repair timelines and best practices; share preventative maintenance tips to reduce future downtime. Safety & Compliance: Follow company procedures, industry standards, and manufacturer specifications. Teamwork: Partner with peers on complex diagnoses and help train less-experienced technicians. What sets you up for success High School Diploma or related technical certificate/degree. Minimum 3 years in equipment repair or maintenance, with 3 years of manufacturing experience required. Proficiency with tools, diagnostic software, and electrical systems; strong problem-solving skills. Confident communicator who manages priorities independently. Physical demands Lift 35+ pounds and stand for long periods. Comfort working in tight spaces, at heights, and outdoors when necessary. Preferred qualifications Electrical systems certification. Experience with PLCs, relays, and mechanical systems. Background as a field service technician or similar. Compensation, schedule, and benefits Salary range: $55,000-$80,000 annually. 8-hour shifts; extended hours and some weekends as needed. 401(k) matching, health insurance, paid time off. Work location and travel Hybrid remote role based in Hopewell, VA 23860. Reliable commute to Hopewell is required; relocation before start is preferred. Travel 70-80% depending on customer requests. We're open to all backgrounds We encourage individuals with criminal records to apply.

Job DescriptionBenefits: Simple IRA Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Were a locally rooted, fast-moving insurance agency that believes in doing business the right waywith energy, integrity, and a genuine connection to our community. From helping our neighbors find the right coverage to sponsoring local events, we take pride in showing up and making a difference where it matters most. At our agency, we reward hard work and create an environment where people genuinely love coming to work. Team members enjoy top-tier benefits, including Gold Plan health insurance, retirement matching, and paid time off to recharge. We celebrate success with bonuses, swag giveaways, and exciting trips that you can earn based on performance. We're a top 5% State Farm agency, so youll be part of a winning culture that values teamwork, recognition, and growth. We believe in celebrating achievements together, whether its through our annual holiday party or daily encouragement and support. If youre someone who thrives on connection, loves a challenge, and wants to be part of something bigger than yourself, this could be the place where you build a lasting and rewarding career. ROLE DESCRIPTION: As a Financial Services Representative State Farm Agent Team Member with John Patterson - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. QUALIFICATIONS: Must be able to obtain relevant financial service licenses (Series 6/63/65), current licensees preferred. Proven experience working as a financial services representative preferred. Strong mathematical skills. Excellent analytical, organizational, and problem-solving skills. Effective communication skills. Exceptional customer service skills. Successful track record of meeting sales goals/quotas preferred

Job DescriptionBenefits: Hiring bonus Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

As a Financial Service Representative, you represent a significant part of our operations team and your passion for driving exceptional customer service is a real opportunity to demonstrate Argent Credit Union's dedication to being our members trusted financial partner and our commitment to the well-being of our community. The purpose of this role is to develop & enhance the full member relationship from opening of an account to sharing various services offered by the credit union. Join the Argent Credit Union family if you want to make a real difference. Your goal is to maximize the member experience by accurately and efficiently processing financial transactions. The right candidate should exhibit and be willing and able to: Exhibit professionalism and trustworthiness Navigate multiple systems while interacting with members and processing transaction services. Exercise active listening skills. Cross-sell credit union products, services and promotions. Meet or exceed assigned job production guidelines. Desired Skills: Banking, financial and cash handling background preferred. Ability to set priorities and multitask. Ability to handle sensitive information with discretion. Excellent verbal and written communication skills Proven record of providing both internal and external customer service Attention to detail Qualifications: High School Diploma or Equivalent Previous experience in customer service and/or cash handling is preferred. One year of experience as a credit union or bank teller preferred. Join the Argent Credit Union family and be a part of an organizational culture where taking great care of our employees is what matters.

To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. This position is eligible for the TalentQuest employee referral program. If an employee referred you for this job, please apply using the system-generated link that was sent to you. Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 5226 Monticello Avenue Suite F-100, Williamsburg, Virginia 23188 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at **************************** . Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned