Member service representative jobs in Rocky Mount, NC

Job DescriptionThe Strickland Group is a family-driven, vision-first insurance and financial services agency backed by a major national carrier. From day one, we provide warm leads, mentorship, and proven systems so you can build a business - not just have a job. In this 100% commission role, you will meet with families virtually or in person, uncover financial protection needs, and offer life insurance, mortgage protection, and retirement solutions. We seek coachable, growth-minded individuals who want schedule freedom, personal development, and a clear path to agency ownership.

Job Description Vinventions, a leading global provider of comprehensive wine quality solutions and closures, is looking for an experienced Customer Success Representative with 3+ years of progressive experience providing excellent customer service in a B2B environment. The Inside Customer Success Representative is an integral part of the Direct Sales and Customer Service team responsible for fielding web, email, and phone inquiries- and servicing these inquiries through and beyond the sale. Outbound prospecting and new sales development is also important part of this exciting position. Additional responsibilities include distributor and order processing support. The successful candidate will be a personable, outgoing team player, entrepreneurial in spirit, and motivated to succeed. The candidate will also have excellent interpersonal skills, great written and verbal communication skills, critical thinking skills, and a results-driven focus, with the ability to think quickly and out of the box. Working well in a competitive and dynamic market environment and having a passion for generously serving our customers' needs is a must. A passion for wine is a plus. This is a great opportunity with an innovative, technology-driven, global company that puts customers and employees first. Vinventions believes in empowering each individual, and actively promotes professional and personal growth opportunities for driven employees. Essential Duties and Responsibilities: Deliver best-in-class customer service- responding to customer needs thoroughly, in a timely manner, and with accuracy and detail. Continuously learn and stay up to date regarding Vinventions products and services, our customers, and related industry changes and trends. Proactively field and resolve any customer issues, complaints, and questions. Assist customers with returns issues, order inquiries, and any other requests for information. Accurately enter orders into the computer system(s) from both external customer and inter-company PO's, and actively monitor these orders to ensure their successful production and delivery occur within customer expectations Utilize consultative sales skills Proactively call and email customers to both establish and grow relationships as well as to develop insight into their needs and best strategies to acquire new business Establish, develop, and service new and current customer accounts. Work with Sales and Marketing Team to acquire new customers and business through cold calling, vendor campaigns, and referrals. Research and quote opportunities for product and service fulfillment, effectively using all the available resources to satisfy the customer requirements and achieve Vinventions operational and sales goals. Engage customer contact to learn about future order delivery requirements, forecasts, competitive threats, or new opportunities, and share information in a clean and clear way with the business. Work collaboratively with customers to manage their inventory and schedule their product orders, driving maximum value for the customer and Vinventions. Use proper decorum in all communications with customers both internal and external, in a way that brings credit to Vinventions and enhances the overall relationship. Record sales and lead information in CRM system. Performs other duties as requested, directed, or assigned. Education Requirements: Associates or Bachelor's degree in business, sales, or marketing. If no degree, equivalent experience may be considered as agreed by the hiring manager and Human Resources. Minimum Experience, Knowledge, Skill, and Ability Requirements: Customer service experience preferred. Ability to work autonomously and collaboratively as part of a team Perform order entry and associated customer service and account management tasks (for example: import/export documentation, new customer forms, etc.) Strong organizational, communication, and customer service skills. Basic computer skills, including Outlook, Excel, and Word. Experience with ERP and CRM software tools preferred. Good attention to detail. Able to complete routine paperwork accurately and in a timely manner. A basic understanding of manufacturing processes is helpful. Bi-lingual in Spanish, German, and/or French is helpful.

**Why Wells Fargo:** Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life (********************************************* means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us! **About this role:** Wells Fargo is seeking a Bilingual - Spanish Associate Customer Service Representative in **Everyday Banking** . Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. **In this role you will:** + Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment + Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems + Regularly receive direction from supervisor and escalate questions and issues to more senior employees + Interact with team on basic information, plus internal or external customers **Required Qualifications:** + 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education + Bilingual reading, speaking, and listening proficiency in Spanish/English **Desired Qualifications:** + Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues + Ability to execute in a fast paced, high demand, metric driven call center environment + Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy + Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers + Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information + Knowledge, understanding and experience of internet, mobile, and social media technology **Job Expectations:** + Must be able to attend full duration of required training period + This position is not eligible for Visa sponsorship + Ability to work additional hours as needed + Schedule may be eligible for a shift differential under the terms of the shift differential policy + Must work on-site at the location posted + Must complete and pass required language assessment **Training and Work Schedule:** + You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. + Training class starts on 1/5/2026 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. + We're open from Sunday - Saturday, 8:00 a.m. - 8:00 pm (EST). Your regular work schedule will be based on business need and will include working some holidays. **Posting Location:** + 1100 Corporate Center Dr. Lot B, RALEIGH, NC 27607 @RWF22 **Posting End Date:** 22 Dec 2025 **_*Job posting may come down early due to volume of applicants._** **We Value Equal Opportunity** Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. **Applicants with Disabilities** To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo (****************************************************************** . **Drug and Alcohol Policy** Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy (********************************************************************** to learn more. **Wells Fargo Recruitment and Hiring Requirements:** a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process. **Req Number:** R-503226

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Bilingual - Spanish Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual reading, speaking, and listening proficiency in Spanish/English Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: Must be able to attend full duration of required training period This position is not eligible for Visa sponsorship Ability to work additional hours as needed Schedule may be eligible for a shift differential under the terms of the shift differential policy Must work on-site at the location posted Must complete and pass required language assessment Training and Work Schedule: You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training class starts on 1/5/2026 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. We're open from Sunday - Saturday, 8:00 a.m. - 8:00 pm (EST). Your regular work schedule will be based on business need and will include working some holidays. Posting Location: 1100 Corporate Center Dr. Lot B, RALEIGH, NC 27607 @RWF22 Posting End Date: 22 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Job Description Customer Success Representative Employment Type: Full-Time About the Role We are looking for a friendly, proactive, and customer-focused Customer Success Representative to support our clients throughout their entire experience with our company. In this role, you will act as the primary point of contact for customers, helping them onboard, answering questions, resolving issues, and ensuring they get the most value from our products or services. This is an excellent opportunity for someone who enjoys building relationships, providing support, and helping customers succeed. Key Responsibilities Serve as the main point of contact for customer questions, requests, and ongoing support Assist customers with onboarding, setup, or service activation Understand customer needs and guide them through best practices or solutions Follow up with customers to ensure satisfaction and successful use of services Troubleshoot issues and escalate to internal teams when necessary Maintain accurate records of customer interactions, updates, and progress Provide personalized service by understanding customer goals and challenges Monitor customer accounts to identify opportunities for improvement or additional support Collaborate with team members to enhance the customer experience and streamline processes Qualifications Strong communication and interpersonal skills Friendly, patient, and comfortable supporting customers of all backgrounds Ability to problem-solve and manage multiple requests at once Basic computer literacy, including navigating systems or CRMs Experience in customer success, customer service, sales support, or account management is helpful but not required Highly organized, reliable, and detail-oriented Ability to maintain a positive attitude in busy or challenging situations What We Offer Competitive pay with performance bonuses Hands-on training and ongoing coaching Opportunities to grow into senior customer success or account manager roles Supportive and collaborative team environment Ideal Candidate The ideal candidate is someone who genuinely enjoys helping people and wants to build strong, long-term relationships with customers. You'll thrive here if you're proactive, resourceful, patient, and committed to delivering an excellent customer experience from start to finish

Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations. Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact - and be recognized for it. We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers. Your role: As a Customer Success Representative, you will be responsible for building strong relationships with assigned customers, ensuring satisfaction with Global Relay products and services, and driving customer long-term success. CSRs work directly with Global Relay's existing SMB customers and will be handling all account management, upselling, and proactive guidance as the primary point of contact for customers. The Customer Success Representative will work closely with internal stakeholders to provide exceptional customer service to our customers. Your responsibilities: Acts as a trusted advisor: CSRs build strong relationships with customers, understand their needs and goals, and provide strategic guidance to help them achieve success Drives value and growth: CSRs proactively identify opportunities for customers to get more out of the product or service, ultimately leading to increased revenue and retention Analyzes data and reports on metrics: CSRs track key performance indicators like net promoter score, customer lifetime value, customer usage, and retention Provides ongoing support: Answer customer questions, troubleshoot issues, and resolve problems in a timely and efficient manner. CSRs may also be involved in creating training materials and developing customer success playbooks. Coordinates and works with Global Relay departments, including Sales, Legal, Accounting, Provisioning, and Customer Support to solve critical customer issues. Updates and maintains Salesforce CRM. Understands and explains features and benefits of Global Relay services; evaluate customer requirements to identify and present the most appropriate product or service. Identify and drive sales and upsell opportunities for existing customers. Act as the main point of contact for inbound customer calls to establish strong customer relationships. Administering projects and tasks including answering customer phone calls when needed. Meet or exceed retention and upsell targets; prepare proposals, renewals, and contract preparations. Understand industry trends, competitive differentiators and and activities of competitors, while also cultivating an understanding of emerging markets and trends. Conducts Executive Business Reviews regularly. Develop presentations and proposals to align on customer priorities and how Global Relay can meet customer needs. Contribute to customer success initiatives; participate in the development and implementation of customer success strategies and best practices. About you: Degree or Diploma and/or 1 year of account management or customer success experience. Demonstrates ability to assess customer needs and deliver appropriate solutions. Professional business manner with the ability to comfortably interact with various executive business levels. Proven ability to effectively manage time, workload and shifting priorities in a fast-paced environment with a strong attention to detail. Excellent verbal and written communications skills. Resourceful with strong problem solving skills. Enthusiastic, strong worth ethic and positive attitude. What you can expect: At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills. Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion. We seek to ensure reasonable adjustments, accommodations, and personal time are tailored to meet the unique needs of every individual. To learn more about our business, culture, and community involvement, visit ********************

1145 U.S. 258, Kinston, NC 28504 Ford-Certified Service Technician / Mechanic 2 VacanciesGenerous Pay Plan + Great Benefits! Up to $5,000 Sign-on Bonus for Qualified Candidates! $35 - $45 Per Hour! Do you have Ford Tech Experience and would like to continue your Career with a Great Company? If so, please apply online today!Dont Miss This Great Career Opportunity! Walk-in Applicants are Welcome! Deacon Jones, one of the most renowned dealership groups, has recently purchased Sale Auto Mall in Kinston, NC. We sell and service BMW, KIA, Chevrolet, Ford, and a wide variety of certified used vehicles. We need to hire two Ford-Certified Service Technicians/ Mechanics and look forward to having you join our team to ensure that our customers continue to enjoy excellent customer service. We value our employees and invest in their success. Apply Online Today! The Deacon Jones Family has been proudly serving North Carolina for over 40 years. Our motto is: 'We Treat You How We Would Like to be Treated. We offer: Generous pay plan! $35 - $45 per hour! Relocation Assistance! Up to $5,000 Sign-on bonus for the right candidates Medical, Dental and Vision Insurance Employee purchase program Paid Vacation / Sick time Opportunity for advancement Responsibilities Ford-Certified Service Technician: Perform work as outlined on repair order accurately in accordance with dealership and factory standards Diagnose cause of any malfunction and perform repair Efficiently repair automotive systems, including engine, transmission, electrical steering, suspension, brakes, air-conditioning, etc., in accordance with dealership standards. This includes diesel vehicles. Communicate with parts department to obtain needed parts Examine the vehicle to determine if additional safety or service work is required. Notify service advisor immediately if additional work outlined is not needed or required Notify service advisor immediately if repairs cannot be completed within the time promised Document work performed Keep shop area neat, clean and be able to account for all dealership-owned tools at all times Must follow all company safety policies and procedures and immediately report any and all accidents to a manager or supervisor Qualifications/Requirements Ford-Certified Service Technician: Ford certification and experience is required Ability to read and comprehend instructions and information Must be a team player Valid driver's license and good driving record Please upload your resume and complete the online assessment Must be authorized to work in the U.S. without sponsorship and be a current resident. Must pass pre-employment testing to include background checks, MVR, and drug screening. We are an Equal Opportunity Employer. All qualified applicants considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation or other protected status. RequiredPreferredJob Industries Customer Service

Looking to pick up extra hours? Join our team! As a Seasonal Member Service Representative, you will have flexibility in your schedule, as you provide the team added support when needed! We are Excel Fitness, a Planet Fitness franchise group based out of Austin, TX with 90+ clubs and growing! Since 2016, we have grown from 16 locations in TX to over 90 locations in 6 states in great markets like Austin, Dallas, Raleigh, Tulsa, and NW Arkansas. We are opening new clubs each year and with that kind of growth, you can build a great career here! In fact, most of our senior managers started at the front desk and worked their way up to now earning base salaries that begin at $42k as a GM, $60k as a Regional manager (responsible for 5-10 locations), and all the way up to over a $100k as a Regional Director overseeing 10+ locations! But it all starts at the front desk - where all of our Team Players (what we call our employees) are responsible for creating a positive member experience through superior level of customer service and cleanliness. Essential Duties and Responsibilities - Provide an exceptional customer service experience by filling in for available shifts when needed. -Responsibilities include: Be on call to assist with shift coverage, as needed Check members into the system. Take prospective members on tours then assist them with the new account sign-up process Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Detailed cleaning in all areas of the facility. Qualifications/Requirements Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. People with positive mental attitudes excel here! Customer service background preferred. Punctuality and reliability is a must. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Will occasionally encounter commercial cleaning products during shift. Our team players and members are our top priority! That's why we are following super-strict safety and cleaning protocols. Mask up! All of our team players are required to wear masks at all times while in-club and members are required to follow all state & local mask mandates. Squeaky Clean! We've always been known for our clean clubs, but we have kicked that up to ensure our equipment and facilities are effectively sanitized against COVID-19. Social Fitnessing! We offer a touch-less check in for our members and promote keeping a safe distance between all. Need a day off? Full time employees have paid leave to take a break! Benefits & Perks Make payday any day by taking advantage of our financial wellness benefit, MyFlexPay Every Team Player receives a FREE Planet Fitness Black Card Membership Our Employee Assistance Program (EAP) gives you free and confidential access to counseling resources PLUS - Paid Time Off (PTO), Paid Parental Leave, and Health Insurance Benefits are offered to all eligible Team Players What are you waiting for? APPLY TODAY! Compensation: $11.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

OUR CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The primary functions of this role are to communicate with members and potential members, drive brand awareness, build relationships internally and externally that result in member retention and growth, provide a world-class experience by clearly and effectively communicating products and services, and accurately handle member related transactions. The Member Experience Representative is responsible for establishing a collaborative environment within the Member Experience Center that leverages technology to best discover and address member needs, and services. NORMAL DAY-TO-DAY WORK Promptly respond to communication and inquiries from members and potential members via various communication channels (including but not limited to: email, phone, web chat, text message, video conference, and social media via third party software). Act as the primary source of information for membership eligibility requirements. Serve as the front-line problem solver to address member concerns as well as complaints. Involve appropriate resources, such as fulfillment team, lending department, and management as necessary. Identify, recommend, and cross-sell appropriate products and services to new, existing, and potential members. Promote Credit Union products and services while delivering high quality service with accuracy. Provide quality service to members, potential members and the community while achieving established qualitative and quantitative service level metrics. Assist in online banking access including troubleshooting problems and errors for device and browser issues. Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively within the team. Use tact and experience-based knowledge to resolve member issues and concerns by explaining policies and products while representing the Credit Union in a professional manner. Stay abreast of all member service policies and procedures, ensuring the quality as well as compliance on all member-facing interactions. Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve. JOB QUALIFICATIONS Here are a few qualifications you MUST have to be qualified for this position. Minimum 1 - 3 years of customer service experience, or a Bachelor's degree. Must be team oriented, results driven, and self-motivated. Must be able to manage multiple priorities and accounts in fluid environment while maintaining accuracy in all details. Must be able to work onsite at Credit Union administrative headquarters. Must be able to work 8-hour shifts within core operating hours (8:00 am - 6:00 pm), as well as the occasional weekend and holiday. Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc. Ability to lift a minimum of 25 lbs. (file boxes, computer printer). Travel required on occasion. Here are a few qualifications we'd LIKE for you to have. Four-year degree from accredited college/university. Call center experience. Knowledge of financial products and services, mobile and on-line banking a plus. Experience using on-line banking services preferred. Must be comfortable using various technology platforms. Excellent verbal, written, telephone and interpersonal communication skills. CONTACT US If you have questions about this position description, please feel welcome to ask. You can reach HR at: Human Resources 3600 Wake Forest Rd, Raleigh, NC 27609 ********************

Full-time Description OUR CULTURE Our organization believes we can all do well by doing good. We value the contributions of diverse minds and prioritize the success and wellbeing of our employees. We also believe every person in our organization plays a role in supporting a healthy environment and helping to achieve our goal of prosperity for all. To this end, we recruit bright, energetic, and talented people to be members of our team. In return, we offer a dynamic workplace that presents opportunities for professional advancement and individual growth. We strive to always display integrity, self-awareness, courage, and respect for one another while continuing to seek opportunities to learn. We really believe that when our employees succeed, our community wins. ABOUT THE POSITION The primary functions of this role are to communicate with members and potential members, drive brand awareness, build relationships internally and externally that result in member retention and growth, provide a world-class experience by clearly and effectively communicating products and services, and accurately handle member related transactions. The Member Experience Representative is responsible for establishing a collaborative environment within the Member Experience Center that leverages technology to best discover and address member needs, and services. NORMAL DAY-TO-DAY WORK Promptly respond to communication and inquiries from members and potential members via various communication channels (including but not limited to: email, phone, web chat, text message, video conference, and social media via third party software). Act as the primary source of information for membership eligibility requirements. Serve as the front-line problem solver to address member concerns as well as complaints. Involve appropriate resources, such as fulfillment team, lending department, and management as necessary. Identify, recommend, and cross-sell appropriate products and services to new, existing, and potential members. Promote Credit Union products and services while delivering high quality service with accuracy. Provide quality service to members, potential members and the community while achieving established qualitative and quantitative service level metrics. Assist in online banking access including troubleshooting problems and errors for device and browser issues. Demonstrate continuous effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively within the team. Use tact and experience-based knowledge to resolve member issues and concerns by explaining policies and products while representing the Credit Union in a professional manner. Stay abreast of all member service policies and procedures, ensuring the quality as well as compliance on all member-facing interactions. Take ownership for actions, decisions, and results; openly accept feedback and demonstrate both the willingness and ability to improve. JOB QUALIFICATIONS Here are a few qualifications you MUST have to be qualified for this position. Minimum 1 - 3 years of customer service experience, or a Bachelor's degree. Must be team oriented, results driven, and self-motivated. Must be able to manage multiple priorities and accounts in fluid environment while maintaining accuracy in all details. Must be able to work onsite at Credit Union administrative headquarters. Must be able to work 8-hour shifts within core operating hours (8:00 am - 6:00 pm), as well as the occasional weekend and holiday. Ability to function in a Consumer business office environment and utilize standard office equipment including but not limited to: PC, copier, telephone, etc. Ability to lift a minimum of 25 lbs. (file boxes, computer printer). Travel required on occasion. Here are a few qualifications we'd LIKE for you to have. Four-year degree from accredited college/university. Call center experience. Knowledge of financial products and services, mobile and on-line banking a plus. Experience using on-line banking services preferred. Must be comfortable using various technology platforms. Excellent verbal, written, telephone and interpersonal communication skills. CONTACT US If you have questions about this position description, please feel welcome to ask. You can reach HR at: Human Resources 3600 Wake Forest Rd, Raleigh, NC 27609 ********************

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occassionally lift up to 50 lbs. Will occasionally encounter toxic chemicals during shift. JOIN THE CLUB. Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team! Our member mission says it best: our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet. TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU. Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team! Purpose The Associate Member Services Representative (MSR) is an entry-level position intended to provide team members with foundational knowledge of SECU branch operations. Associate MSRs perform routine branch duties and follow standard branch procedures. They are responsible for providing exemplary member service by responding to member inquiries by telephone and in person, including functions such as cash box management, account origination and maintenance. Performance Expectations and Essential Responsibilities • Comply with all Credit Union policies and regulatory requirements. • Ensure all member information remains confidential, and members' accounts are accessed for business purposes only. • Follow all security and control procedures. • Serve members by processing transactions in the appropriate system and balancing a cash drawer in accordance with Performance Measurement Criteria standards. • Adhere to SECU Check Acceptance Guidelines and Hold procedures. • Greet and assist members in a courteous, professional, and timely manner through all service channels - in-person, phone, and digital communication. • Answer phones and assist members with service requests. • Operate a drive-through window as needed. • Balance the vault, automated teller machines, teller cash dispenser, and coin sorter. • Evaluate daily mobile and automated teller machine check deposits. • Help verify and prepare cash delivery and shipments. • Interact with other departments to facilitate member request. • Organize, file and scan documents daily. • Process foreign and domestic wire transfers. • Help order and return foreign currency. • Troubleshoot problems with member accounts, cards, and on-line access including processing disputes. • Review and take appropriate action on negative checking, NSFB, and Share Below $25 report. • Begin learning to open basic accounts while following MIP procedures for existing members including share, money market, checking, and Share Term Certificates with experienced MSR/MSO supervision. • Learn CXone and be able to assist MSS as requested. • Begin obtaining basic knowledge of Financial Advisory and Real Estate products and services offered by SECU (i.e., insurance, retirement planning, investment services, trust, and mortgage services) and provide referrals as needed. • Maintain daily and monthly records for various reports - i.e., return items, forgeries. • Exhibit a positive attitude toward members and teammates while maintaining professional appearance and demeanor. • Participate in additional training and continuing education to enhance knowledge of branch operations. • Regular attendance and punctuality are mandatory. • Complete additional tasks assigned by management and other administrative duties as needed. Minimum Requirements • Must have high school diploma or GED equivalent. Preferred - Bachelor's degree, or CCUE Certification, or Associate of Arts degree or Associate of Science degree via the North Carolina Community College Transfer Program (NC-CTP). • Consistently demonstrates SECU's Core Values • Must possess an aptitude for meeting people and developing member confidence, respect, and trust in the Credit Union. • Must have good communication skills, both verbal and written. • Must have good problem-solving skills. • Must complete the Credit Unions Core Module Program within 12 months of hire date as a condition of employment. Job Environment Office setting with physical proximity to other employees and members. Some background noise from other employees, printers, telephone and coin machine. Physical Demands Must be able to comprehend and carry out job demands. Job requires a substantial amount of sitting. Use hands and fingers to press keys on a computer keyboard to enter or retrieve information. Use hands and fingers to press telephone keypad and lift telephone receiver. Must be able to comprehend phone calls. Must be able to lift 10-15 pounds. SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law. Disclaimer State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.

FASTSIGNS #110201 is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! Compensation: $0.16 - $0.22 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Company car Company parties Competitive salary Free food & snacks Health insurance Opportunity for advancement Paid time off Parental leave Profit sharing Training & development Wellness resources Position Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Sales Rep. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain a strong work ethic with a total commitment to success each and every day. Requirements Series 6, 63, 65 required or able to obtain Must have proven track record of Financial Services Sales 3+ years' prior experience in Financial Services Sales Interest in marketing products and services based on customer needs Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Organizational skills Self-motivated How to Apply: Please review our website below, and if you think our office is a good fit, and you are ready to embark on an exciting career in insurance, we want to hear from you! **************************** Cory Kennedy - State Farm Agent is an equal opportunity employer and encourages applications from individuals of all backgrounds.

Job DescriptionBenefits: 401(k) matching Competitive salary Health insurance Paid time off Training & development Job Title: Financial Advisor Financial Planning Services Location: Eastern North Carolina (Roanoke Rapids, Rocky Mount, Greenville, New Bern, Goldsboro) Employment Type: Full-Time Position Overview: Bring your talent for connecting with clients and your financial planning expertise to our Team! Over the past 15 yrs we have grown to serve the insurance needs of over 10,000 Eastern North Carolinians, and as we look to the future, we aim to expand our offering to include a comprehensive suite of Financial Services Products. As the lone Financial Planner on our Team, you will have exclusive access to call upon these customers to schedule in-person meetings to assist them with their planning goals at any of our 5 locations including Greenville, New Bern, Goldsboro, Rocky Mount, and Roanoke Rapids. Unlike traditional brokerage houses, we are not solely focused on assets under management. We view this position as an opportunity to provide a value that exceeds revenue, and we aim to provide as many clients as possible a plan towards financial peace and wellbeing. As such, your goals will focus as much on serving as selling. We are not only offering tremendous security for you through a substantial base salary, but extremely achievable bonus opportunities to help you reach a fantastic total income in a rewarding position. Come partner with us and find your forever home today! Expectations We are seeking a licensed Registered Representative with 1-5 years of experience to join our Team. In this role, you will market financial planning services to our existing customer base, and deliver personalized solutions through our industry-leading affiliates including BlackRock, American Funds, Jackson National, Pacific Life, and State Farm. Key Responsibilities: Proactively reach out to current insurance customers to help them develop actionable plans to succeed in retirement Develop customized financial plans tailored to clients unique needs using tools and products from our trusted affiliates Travel regularly between our offices in Roanoke Rapids, Rocky Mount, Greenville, Goldsboro and New Bern to conduct in-person appointments Maintain compliance with all licensing and regulatory requirements Build and nurture strong client relationships to expand financial services within the existing customer base Qualifications: Fully licensed Registered Representative (Series 6, 65, 7, or equivalent) 1-5 years of experience in financial planning, investments, or related financial services Strong interpersonal and communication skills with a client-focused approach Willingness and ability to travel between multiple office locations for in-person client meetings Self-motivated and goal-oriented with a passion for helping clients achieve financial success Willing to obtain state insurance licenses so that you can provide intelligently converse on our core product line. Compensation & Benefits: $80,000 base salary Bonus opportunities with first-year earning potential between $100,000 - $140,000 Health insurance coverage Matching 401(k) plan Car allowance for travel and gas expenses 4 weeks paid time off About Our Partner Group Over the last 15 years we have built 5 of the highest performing Agencies in North Carolina and have gained over 1,500 five-star Google reviews, validating the service and value we provide. While we maintain an achievement mindset, we consider our office environment and employee satisfaction the driving force behind our success. How to Apply: If you are a licensed financial professional ready to take the next step in your career with a respected team and access to top-tier resources, we want to hear from you! Please submit your resume and a brief cover letter outlining your experience and interest. Join us and make a meaningful impact by delivering trusted financial planning solutions to thousands of households in Eastern North Carolina!

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Position Overview State Farm Insurance Agent located in Clayton, NC is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Chad Richards - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance. Responsibilities Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams Self-motivated Detail oriented Ability to make presentations to potential customers Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.

Job DescriptionBenefits: 401(k) matching Competitive salary Health insurance Paid time off Training & development Bring your talent for connecting with clients and your financial planning expertise to our Team! Over the past 15 yrs we have grown to serve the insurance needs of over 10,000 Eastern North Carolinians, and as we look to the future, we aim to expand our offering to include a comprehensive suite of Financial Services Products. As the lone Financial Planner on our Team, you will have exclusive access to call upon these customers to schedule in-person meetings to assist them with their planning goals at any of our 5 locations including Greenville, New Bern, Goldsboro, Rocky Mount, and Roanoke Rapids. Unlike traditional brokerage houses, we are not solely focused on assets under management. We view this position as an opportunity to provide a value that exceeds revenue, and we aim to provide as many clients as possible a plan towards financial peace and wellbeing. As such, your goals will focus as much on serving as selling. We are not only offering tremendous security for you through a substantial base salary, but extremely achievable bonus opportunities to help you reach a fantastic total income in a rewarding position. Come partner with us and find your forever home today! Expectations We are seeking a licensed Registered Representative with 1-5 years of experience to join our Team. In this role, you will market financial planning services to our existing customer base and deliver personalized solutions through our industry-leading affiliates including BlackRock, American Funds, Jackson National, Pacific Life, and State Farm. Key Responsibilities: Proactively reach out to current insurance customers to help them develop actionable plans to succeed in retirement Develop customized financial plans tailored to clients unique needs using tools and products from our trusted affiliates Travel regularly between our offices in Roanoke Rapids, Rocky Mount, Greenville, Goldsboro and New Bern to conduct in-person appointments Maintain compliance with all licensing and regulatory requirements Build and nurture strong client relationships to expand financial services within the existing customer base Qualifications: Fully licensed Registered Representative (Series 6, 65, 7, or equivalent) 1-5 years of experience in financial planning, investments, or related financial services Strong interpersonal and communication skills with a client-focused approach Willingness and ability to travel between multiple office locations for in-person client meetings Self-motivated and goal-oriented with a passion for helping clients achieve financial success Willing to obtain state insurance licenses so that you can provide intelligently converse on our core product line. Compensation & Benefits: $80,000 base salary Bonus opportunities with first-year earning potential between $100,000 - $140,000 Health insurance coverage Matching 401(k) plan Car allowance for travel and gas expenses 4 weeks paid time off About Our Partner Group Over the last 15 years we have built 5 of the highest performing Agencies in North Carolina and have gained over 1,500 five-star Google reviews, validating the service and value we provide. While we maintain an achievement mindset, we consider our office environment and employee satisfaction the driving force behind our success. How to Apply If you are a licensed financial professional ready to take the next step in your career with a respected team and access to top-tier resources, we want to hear from you! Please submit your resume and a brief cover letter outlining your experience and interest. Join us and make a meaningful impact by delivering trusted financial planning solutions to thousands of households in Eastern North Carolina!

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking a Bilingual - Spanish Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual reading, speaking, and listening proficiency in Spanish/English Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: Must be able to attend full duration of required training period This position is not eligible for Visa sponsorship Ability to work additional hours as needed Schedule may be eligible for a shift differential under the terms of the shift differential policy Must work on-site at the location posted Must complete and pass required language assessment Training and Work Schedule: You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training class starts on 1/5/2026 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. We're open from Sunday - Saturday, 8:00 a.m. - 8:00 pm (EST). Your regular work schedule will be based on business need and will include working some holidays. Posting Location: 1100 Corporate Center Dr. Lot B, RALEIGH, NC 27607 @RWF22 Posting End Date: 22 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Job DescriptionBenefits: 401(k) matching Competitive salary Opportunity for advancement Paid time off Training & development Job Title: Financial Advisor Financial Planning Services Location: Eastern North Carolina (Roanoke Rapids, Rocky Mount, Greenville, New Bern, Goldsboro) Employment Type: Full-Time Position Overview: Bring your talent for connecting with clients and your financial planning expertise to our Team! Over the past 15 yrs we have grown to serve the insurance needs of over 10,000 Eastern North Carolinians, and as we look to the future, we aim to expand our offering to include a comprehensive suite of Financial Services Products. As the lone Financial Planner on our Team, you will have exclusive access to call upon these customers to schedule in-person meetings to assist them with their planning goals at any of our 5 locations including Greenville, New Bern, Goldsboro, Rocky Mount, and Roanoke Rapids. Unlike traditional brokerage houses, we are not solely focused on assets under management. We view this position as an opportunity to provide a value that exceeds revenue, and we aim to provide as many clients as possible a plan towards financial peace and wellbeing. As such, your goals will focus as much on serving as selling. We are not only offering tremendous security for you through a substantial base salary, but extremely achievable bonus opportunities to help you reach a fantastic total income in a rewarding position. Come partner with us and find your forever home today! Expectations We are seeking a licensed Registered Representative with 1-5 years of experience to join our Team. In this role, you will market financial planning services to our existing customer base, and deliver personalized solutions through our industry-leading affiliates including BlackRock, American Funds, Jackson National, Pacific Life, and State Farm. Key Responsibilities: Proactively reach out to current insurance customers to help them develop actionable plans to succeed in retirement Develop customized financial plans tailored to clients unique needs using tools and products from our trusted affiliates Travel regularly between our offices in Roanoke Rapids, Rocky Mount, Greenville, Goldsboro and New Bern to conduct in-person appointments Maintain compliance with all licensing and regulatory requirements Build and nurture strong client relationships to expand financial services within the existing customer base Qualifications: Fully licensed Registered Representative (Series 6, 65, 7, or equivalent) 1-5 years of experience in financial planning, investments, or related financial services Strong interpersonal and communication skills with a client-focused approach Willingness and ability to travel between multiple office locations for in-person client meetings Self-motivated and goal-oriented with a passion for helping clients achieve financial success Willing to obtain state insurance licenses so that you can provide intelligently converse on our core product line. Compensation & Benefits: $80,000 base salary Bonus opportunities with first-year earning potential between $100,000 - $140,000 Health insurance coverage Matching 401(k) plan Car allowance for travel and gas expenses 4 weeks paid time off About Our Partner Group Over the last 15 years we have built 5 of the highest performing Agencies in North Carolina and have gained over 1,500 five-star Google reviews, validating the service and value we provide. While we maintain an achievement mindset, we consider our office environment and employee satisfaction the driving force behind our success. How to Apply: If you are a licensed financial professional ready to take the next step in your career with a respected team and access to top-tier resources, we want to hear from you! Please submit your resume and a brief cover letter outlining your experience and interest. Join us and make a meaningful impact by delivering trusted financial planning solutions to thousands of households in Eastern North Carolina!