Member service representative jobs in Sheboygan, WI

Benefits: * 401(k) * 401(k) matching * Dental insurance * Employee discounts * Health insurance * Vision insurance Benefits/Perks * Medical insurance * Dental insurance * Vision insurance * 401K retirement with company match * Vacation, paid time off * Company-paid training * Employee discounts for Culligan in-home products * Eligibility for annual recognition and training meetings/events Job Summary We are looking for a Full-Time Customer Service Representative in our Plymouth location for the hours of Monday-Thursday 8-5 and Friday 8-2. Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities * Extensive problem-solving, order processing, and helping to manage customer accounts * Provide proactive sales support by developing close relationships with customers * Schedule service and delivery orders * Coordinate schedules with the service/operations team * Contact customers for purposes of scheduling additional services or offering maintenance plans * Refer unresolved customer grievances to designated departments for further investigation Qualifications * High school diploma or GED * Minimum of two years of customer service experience required * Strong time management and project management skills * Proficient in Microsoft Office (word, excel, outlook) * Excellent communication skills, both written and verbal About Culligan As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems. About Culligan Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now. Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry. This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.

This is a First Shift, Part-Time Position Available Start Time: 7:00 AM * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities Responsibilities Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests. * Assist the Service Center Manager * Take and deliver messages for the Service Center Manager and Account Managers * Provide assistance to Drivers * Prepare bills of lading and delivery receipts * Maintain excellent communication with external and internal customers as well as interline companies May be asked to assist with: * Payroll * Data entry * Freight reports * Driver collect reports * Billing and filling Qualifications * Skillful in Microsoft Office Programs * Excellent keyboarding skills * Has worked in a fast paced environment and has excellent attention to detail * Experience with handling a high volume of phone calls * Exceptional communication and customer service skills Benefits * Stable and growing organization * Competitive weekly pay * Quick advancement * Customized training program * Professional, positive and people-centered work environment * Modern facilities

Systems, LLC, an affiliate of Chamberlain Group, is a U.S.-based manufacturer of loading dock equipment-marketed under the Poweramp, DLM, and McGuire brands. With manufacturing facilities in Germantown, Wisconsin and Malvern, Arkansas, all products are designed and produced in the USA using lean manufacturing techniques. We strive to recruit the best talent in the industry and give employees opportunities for continuing education and training to help them advance in their careers. As a Technical Service Representative I, you are expected to provide technical support to customers over telephone and email, addressing and resolving questions and problems with equipment setup and install; escalate and track technical issues to the appropriate team member or company departments as required. You will investigate and resolve production, installation, and technical support issues related to Systems' specialized control boxes and equipment, including sensors, controllers, and integrations. Minimum Qualifications: High School Diploma or GED Equivalent 2+ years of related experience, or related technical education may serve in lieu of experience Strong computer software skills and ability to use spreadsheets, databases, word processing applications, email, ERP System, IOT etc., daily with efficiency Excellent communication skills - verbal, telephone, in-person, and written Ability to travel to customer sites 10% of the time Preferred Qualifications: Technical school or associate's degree, controls aptitude and troubleshooting Experience in a technical service environment Ability to read and understand blueprints, schematics, manuals, bulletins, and other specifications Understanding of electronics, electrical field wiring, and control wiring Valid driver's license with good record Essential Duties and Responsibilities: Troubleshoot, diagnose, track, and resolve issues with Systems' specialized control boxes and products, including sensors, controllers, and interconnective equipment Work collaboratively with team members, business partners, and customers to define, design, develop, and implement future technology solutions that resolve application issues and improve product functionality; communicate with the Engineering department on any technical issues with controls or other equipment Offer assistance and support on the installation of Systems' products Provide corrective actions for products under warranty according to policy procedures; create warranty claims, and work with warranty coordinator as necessary Assist senior tech service representatives on field visits as required Comply with health and safety guidelines and rules This is a role within Systems' Customer Experience and Technical Support group The pay range for this position is $18.13 - $27.14/hr. Base pay offered may vary depending on a number of factors including, but not limited to, the position offered, location, education, training, and/or experience. In addition to base pay, also offered is a comprehensive benefits package and 401k contribution (all benefits are subject to eligibility requirements). This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies. Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply. We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry; marital, disabled or veteran status. We're committed to fostering an environment where people of all lived experiences feel welcome. Persons with disabilities who anticipate needing accommodations for any part of the application process may contact, in confidence **************************. NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

_Work Mode: Remote_ **Opportunity** Kohler Ventures is an independent company wholly-owned by Kohler Co., a global leader in the manufacture of kitchen and bath products, tile and home interiors, and an international host to award-winning hospitality and world-class golf destinations. Our mission is to build new digital businesses that empower consumers to lead healthier lives. We explore how familiar experiences can be enhanced and innovations developed through the integration of leading-edge technology, science, and design. Come join us as we build a best-in-class global multi-disciplinary team across artificial intelligence, machine learning, design, advanced software and hardware engineering, strategy, venture investments, sales, marketing, and partnerships. Our locations are Palo Alto, CA US, New York City, NY US, Kohler, WI US, Seoul, Korea, and Tel Aviv, Israel. We are seeking a **Customer Service Representative** to help us provide unparalleled support to customers over phone, emails, chat, and video calls. You will be responsible for being the voice of Kohler Ventures, ensuring that each customer has an above and beyond experience with the brand. This is an individual contributor position reporting to the Customer Success Manager. **Specific Responsibilities** + Provide best-in-class customer experience through calls, emails, chat, and video calls + Assist with installation and utilization of product and advanced troubleshooting for technical issues + Become an expert in Kohler Ventures' internal systems, navigating multiple computer windows and software systems including the CRM platform, Salesforce, and website + Act as the voice of Kohler Ventures, thinking proactively of solutions and finding opportunities to go above and beyond for customers + Work closely with other members of the Kohler Ventures team, documenting and reporting issues, triaging escalations, and looking for ways to improve each customer's experience **Skills/Requirements** + High school diploma or an equivalent is required. Bachelor's degree preferred + 3+ years of customer service experience required in the consumer product space + Experience providing customer support for connected hardware consumer products and mobile applications with the ability to guide users through troubleshooting protocols + Experience working for wellness or tech startup a plus + Excellent written communication skills - strong fluency in English, excellent diction, refined and polished writing + Comfortable in a fast-paced environment, taking back-to-back phone calls and multitasking between interaction channels + Comfortable provide customer service on video as needed in addition to traditional methods such as phone and chat + Proven ability to stay focused on the customer and maintain the reputation of the brand at all times + Technical mindset with an ability to acquire skills in technical troubleshooting and an eagerness to problem solve + Positive, can-do attitude with a strong sense of ownership and no-task is too big or too small mindset + You should have availability to work a schedule based on business needs that may include nights, weekends, and public holidays + Travel requirement: ~ 5% + A hard-wired internet connection directly from an internet service provider with a minimum download speed of 10 Mbps download and 3 Mbps upload, with less than 150 ms latency + A quiet and private home workspace is critical \#LI-NR1 \#LI-Remote **_Applicants must be authorized to work in the US without requiring sponsorship now or in the future._** _The hourly range for this position is 24.95 - $31.20. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidate's experience, their education, and the work location. Available benefits include medical, dental, vision & 401k._ **Why Choose Kohler?** We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, we're driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives. **About Us** It is Kohler's policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ********************* . Kohler Co. is an equal opportunity/affirmative action employer.

Dynamic Workforce Solutions Job Title: Customer Service Representative Non-Exempt Type: Non-exempt- Full-time Wage: $15.00 - $18.00 EXPERIENCE EXTREME CUSTOMER SERVICE About the Company Dynamic Workforce Solutions (DWFS) contracts with state and local entities to provide services that offer the communities we serve reliable workforce development and training solutions that result in talented, well-trained people positioned for tomorrow's jobs. Our innovative approach to delivering services, passion for the work we do and commitment to ongoing quality have defined over three decades of exceptional results. Our people feel they are part of something way bigger than just a job. We commit to delivering Extreme Customer service in order to provide outstanding outcomes for the people and businesses we serve. Your Impact Do you want to make a lasting difference in the lives of your customers? As a case manager with DWFS, you will have the opportunity to work with job/career seekers to ensure that they have the skills and resources to find and maintain self-sustaining employment. You will be able to help employers locate the talent they need to help their businesses thrive. You will know you are successful as you meet goals and put your customers to work. Primary Objectives of Position: The career navigator Program Assistant provides integrated workforce planning services to career center customers. Aids customers in developing, evaluating, and effectively initiating and implementing plans to find employment and/or employment skills. Work involves developing and maintaining contact with customers, and/or service providers for service needs. Helps customers to engage in self-assessment; Essential Job Functions: Interviews customers to assess ongoing service needs, obtain occupational information and explore the full range of employment opportunities and/or training. Coaches customers to present themselves effectively as candidates and obtain optimal placement in employment or further occupational information. Provide career advisement including the development of individual employment/placement plans, referrals to jobs, placement in training or education programs, job placement or advancement, and retention services. Performs visits to customers' homes, training providers' sites, and /or employment sites. Develops and implements service plans to meet customer needs. Ensures that service plans are maintained and updated as needed. Coordinates service provider activities. Implements prescribed program related procedures and accurate case management. Provides ongoing case management and serves as a liaison between customers and service providers. Manages a comprehensive caseload of job seekers (more detail?) Provides employment services on an ongoing basis. Provides guidance and other assistance to help the participant retain employment. Accurately document customer interactions through well-written case notes in automated system. Ensure that case files meet or exceed programmatic requirement. Prepare reports as requested. Address the unique needs and barriers of customers and create and maintain an environment of inclusion for all participants by making customer referrals to appropriate workshops, assessments and internal programs while ensuring equitable access for all individuals regardless of needs or barriers. Utilize Extreme Customer Service behaviors in all interactions with internal and external customers. Other Job Duties: This job description is not intended to be all-inclusive. The employee may be requested to perform other reasonable related duties as assigned by the immediate supervisor and other management as required. The company reserves the right to revise or change job duties as business requirements dictate. It is also understood that the company reserves the right to change work schedules as required, including requiring overtime. Physical Demands/Work Environment: Physical requirements include carrying/lifting up to 5 pounds, frequently; up to 10 pounds, regularly; and up to 25 pounds, occasionally. Visual acuity, speech and hearing; hand and eye coordination and manual dexterity necessary to drive an automobile and operate computer keyboard and basic office equipment; subject to carrying, lifting, twisting and reaching to perform essential job functions. Working conditions are primarily in an office environment with occasional travel to other locations. Required Competencies: Customer/client focus, learning orientation, communication proficiency, teamwork orientation, technical capacity Skills/Abilities: Basic computer literacy including ability to use the Internet and Microsoft Office products. Keyboarding skills mandatory. Ability to work in a team environment. Excellent interpersonal skills and customer-service orientation. Strong oral and written communication skills. Bilingual candidates preferred. Additional Requirements: Must have valid driver's license and adequate vehicle insurance coverage. Diversity is at the heart of our business. It is key to our people's passion for serving individuals and communities who seek to build a stronger workforce. We strive to create a work environment that provides all our team members with equal access to information, development and opportunity. Furthermore, our commitment to diversity and inclusion is deeply rooted in the values instilled by our Four Cornerstones and commitment to Extreme Customer Service. We recognize that differences in age, race, gender, nationality, sexual orientation, physical ability, thinking style and background bring richness to our work environments. Such differences help us connect better with the workforce development needs of people we serve in our communities. We believe that attracting, developing and retaining a base of employees that reflects the diversity of our customers is essential to our success. Equal Opportunity Employer Dynamic Workforce Solutions is an equal opportunity employer/program and auxiliary aids and services are available upon request to individuals with disabilities. Job Posted by ApplicantPro

Returning from Military Service? Join Our Team Serving others is your calling. You should be proud of making a difference in the lives of our country. Agents at New York Life Insurance Company also take pride in making a difference in the lives of members of their communities by helping their clients build a more secure future for their families. Just like the military, New York Life values integrity, rewards hard work, and enjoys a long history of accountability and achievement. In fact, we've been protecting America's families and honoring our obligations since 1845. Join us. We are actively hiring talented people for sales and sales management positions. The discipline, drive, and leadership qualities you developed during your military service may make this career an ideal fit. You don't need previous experience in the financial industry to succeed in this career. Our top-notch, career-long training program will provide you with the foundation you need to hone your skills and continue to serve your community in a new way. You will have the support of a Fortune 100 company behind you, providing guidance, mentors, consultants, and marketing and sales resources. We're looking for motivated self-starters who want: Comprehensive and ongoing professional training and development State-of-the-art marketing and sales solutions A vast array of competitive insurance and financial products designed to meet the protection and financial needs of the clients A clearly defined career path, including opportunities in Management for qualified individuals Competitive benefits, including a defined benefit pension plan and significant income potential Visit nylbenefits.com and select “NYL Agents” to explore the benefits offered to our agents. New York Life reserves the right to amend or terminate any benefit plans, in whole or in part, at any time. Certain eligibility requirements apply. Monthly payments are determined by your earnings, years of service, age, and the form of payment you choose. New York Life reserves the right to amend or terminate any benefit plans, in whole or in part, at any time. New York Life Insurance Company equal opportunity M/F/Disability/Veteran/SexualOrientation/Gender Identity 1692148 (Exp. 2/10/2024) As a New York Life Agent, you'll be offering high-quality life insurance, fixed annuities, long-term care insurance, and other products for insurance and retirement planning needs. You'll also: Develop and implement business and marketing plans Prospect for potential clients Discuss the financial concerns and needs of individuals Present potential solutions using our suite of products and services Develop your professional skills and knowledge Many of our financial professionals have served their country with distinction. Why not take the steps now to become a part of this great legacy? We are looking for people who possess the following background/characteristics: 4-year college degree Highly self-motivated and self-disciplined with the ability to work independently Outgoing personality with the ability to develop relationships (i.e., “People Person") Fearless, positive attitude, and willingness to be accountable for results Organized, detail-oriented, and excellent time-management skills The desire for continuous learning Good communicator-excellent listening skills and ability to explain complex information in a simple and concise manner

Non Stop Marketing is a full service marketing firm that specializes in direct marketing and promotional sales campaigns for some of the most respected companies in the entertainment, electronics and telecommunication industries. We work with titans in their respected fields inside of retail powerhouses of Fortune 500 companies. Job Description *IMMEDIATE HIRE* - Entry Level Customer Service & Marketing Non-Stop Marketing is one of the LEADING marketing firms providing exceptional service to large corporations in the Fox Valley area. We recently opened up a NEW OFFICE and are looking to fill several positions. These positions are ENTRY LEVEL to begin with RAPID advancement. OPPORTUNITY: Whether you are looking to get your foot in the door or already have experience, we are interested in hearing more about how your unique skill set can benefit our company. We have team members from all walks of life and believe that degrees and experience in marketing, as well as other industries, can benefit our company. Qualifications Our clients are all industry leaders thus we are selective about who we bring into our company to represent them. If you have the following qualifications we are interested in meeting with you: •Outstanding communication skills both verbal & written •Able to prioritize and work independently with minimal supervision •Able to work effectively in a team environment •Detail-oriented and the ability to follow up on tasks •Work effectively under pressure and maintain a positive attitude •Capable of multi-tasking, prioritizing, and managing time efficiently •To be the best in our industry, we have to have the best people working for us. •Providing the right work environment is important to us. We offer a high-energy, supportive team environment where personal achievements are recognized and rewarded. Additional Information Non-Stop Marketing is one of Oshkosh newest leading sales and marketing firms. We work with global industry leaders to provide the most efficient direct sales and marketing strategy, convert that strategy to actions and deliver the sustainable success they desire. Non-Stop Marketing continues to represent reputable clients alongside leading retailers to implement solutions that address today's challenges and tomorrow's opportunities. Check out our website! ********************************* Like us on Facebook! ****************************************** Visit us on Google Plus! ****************************************************** Connect with us on LinkedIn! ****************************************************************************** Follow us on Twitter! **********************************

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Employee discounts Health insurance Vision insurance Benefits/Perks Medical insurance Dental insurance Vision insurance 401K retirement with company match Vacation, paid time off Company-paid training Employee discounts for Culligan in-home products Eligibility for annual recognition and training meetings/events Job Summary We are looking for a Full-Time Customer Service Representative in our Plymouth location for the hours of Monday-Thursday 8-5 and Friday 8-2. Culligan Water is seeking an individual experienced in customer relations. The Customer Service Representative works directly with customers to discuss orders, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities Extensive problem-solving, order processing, and helping to manage customer accounts Provide proactive sales support by developing close relationships with customers Schedule service and delivery orders Coordinate schedules with the service/operations team Contact customers for purposes of scheduling additional services or offering maintenance plans Refer unresolved customer grievances to designated departments for further investigation Qualifications High school diploma or GED Minimum of two years of customer service experience required Strong time management and project management skills Proficient in Microsoft Office (word, excel, outlook) Excellent communication skills, both written and verbal About Culligan As the worlds leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.

OVERVIEW: The Sales Administrator and Customer Service Representative plays a critical role in supporting our customer service operations and ensuring a seamless experience for clients by handling inquiries, managing orders, and providing administrative support to the Sales team. This role is responsible for improving service quality through proactive evaluation and re-design of processes, establishing and communicating service metrics, monitoring results, and implementing improvements. The ideal candidate is a detail-oriented, proactive problem-solver with excellent communication skills, dedicated to continuous improvement and exceeding company expectations for service in a collaborative team environment. Essential Job Responsibilities/Functions: Respond to customer inquiries via phone, email, and online messages in a timely and professional manner, providing product information, addressing concerns, and troubleshooting issues related to orders, deliveries, and product specifications. Escalate to appropriate sales team members as necessary. Handle customer complaints with empathy and professionalism, escalate issues when necessary, and follow up to ensure satisfactory resolutions. Accurately enter and manage customer orders in the company's ERP and EDI platforms, ensuring up-to-date information and adherence to delivery schedules. Ensure all orders are reviewed, verified, and filled to the highest possible percentage, including allocation checks and substitute suggestions. Maintain and update customer files, product specifications, sales records and marketing materials. Generate and provide necessary reports and documentation for the Sales team as required. Collaborate with Production, Shipping, and Quality Assurance teams to confirm product availability, track shipments, and ensure prompt and accurate delivery of orders. Coordinate with the operations team to meet timely delivery expectations. Assist with account setups, billing inquiries, and maintain accurate customer account information. Address and resolve credit issues, coordinating with the Finance department as needed. Identify, recommend, and implement process improvements to enhance customer experience, streamline operations, and reduce costs and waste. Communicate company policies and procedures clearly and provide accurate information and recommendations to the Director of Sales and Marketing for improving products and services. Manage weekly pricing quotes and assist the sales team in a timely manner. Create and monitor internal reports to track and measure customer performance results. Ensure effective communication between all departments and companies to facilitate smooth operations and customer satisfaction. Perform other duties as assigned. Requirements Competencies: Demonstrate the highest integrity both personally and professionally. Provide excellent written and verbal communications skills. Capable of working with peers and associates from other departments and shifts in a proactive and constructive manner; works well with others. Reports to work promptly and regularly. Excellent organizational and project management skills, including the ability to execute multiple initiatives autonomously in a fast-paced environment meeting timelines and deadlines. Knowledge of MS Office software including Excel, Word, PowerPoint. Ability to calculate figures and amounts such as discounts, interest, portion cost, proportions, percentages, area, circumference and volume and add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Have a proactive rather than reactive approach. Familiarization with customer service activities, interdepartmental communications and general finance concepts beneficial. Education/Experience: High school diploma or equivalent required. Two or more years of experience in sales or customer service. Proficiency in Microsoft Office Suite (Word, Excel, Outlook); experience with ERP Produce Pro is preferred. Experience in Canva and/or Adobe Creative Suite a plus. Excellent verbal and written communication skills with the ability to handle difficult situations calmly and professionally. Strong organizational skills with a high degree of accuracy in data entry and documentation. Ability to think critically and solve problems independently, with a customer-focused mindset. Ability to work effectively within a team and collaborate with multiple departments. This role is based on our Glendale, WI headquarters and is onsite only. Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

As a Representative - Customer Service (OEM), you will respond to customer inquiries by telephone, e-mail and/or walk-ins to provide inquiry or problem resolution. You will resolve mostly routine and some non-routine, more complex problems and communicates solution or requested information to the customer. You will analyze a customer's service needs and refer to other service or technical departments for follow up as needed. Responsibilities: Support customer base by answering questions, concerns, account inquiries as well as handling customer complaints. Process payments for cash account customers. Research and resolve customer problems, acting as the customer liaison between other departments when necessary. Back-up support for sales telephone inquiries and order entry. Qualifications: High School Degree or Equivalent required Associates' Degree (U.S.)/College Diploma (Canada) preferred 2-4 years of relevant experience Solid interpersonal skills that allow one to work effectively in a diverse working environment Able to effectively communicate both verbally and in writing Able to work well under pressure Strong attention to detail Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times Computer literate, including effective working skills of MS Word, Excel, and e-mail

Job Description Join The Insurance Resource as a Licensed Insurance Customer Service Representative in Kimberly, Wisconsin, where we believe in building meaningful customer relationships through exceptional service. Our team is dedicated to fostering a supportive and engaging environment that enhances both personal and professional growth. In this role, you'll have the opportunity to work directly with our clients, ensuring they receive the help and guidance they need with their insurance policies. We are searching for a communicative and customer-focused individual who can thrive in a collaborative setting. Your role will involve direct client interactions to solve inquiries, resolve issues, and provide excellent support. If you are committed to making a positive impact and enjoy helping clients, this position is perfect for you. Benefits Paid Time Off (PTO) Mon-Fri Schedule Retirement Plan Evenings Off Flexible Schedule Responsibilities Client Support: Provide exceptional customer service by addressing policyholders' queries and concerns promptly and professionally. Policy Management: Assist clients in understanding policy details and make necessary changes or updates as required. Claims Assistance: Guide clients through the claims process, ensuring all documentation is submitted accurately and timely. Problem Resolution: Collaborate with clients to resolve any issues related to their insurance policies effectively. Education: Educate clients about policy provisions, coverage options, and renewals to enable informed decision-making. Feedback Collection: Gather and report on customer feedback to improve service delivery and customer satisfaction. Requirements Licensing: Possession of a valid insurance license is mandatory. (However, if you are the right fit, we will consider helping you get licensed.) Experience: Proven experience in customer service within the insurance industry. Communication Skills: Excellent verbal and written communication skills. Customer Focused: A strong commitment to delivering exceptional customer service and ensuring client satisfaction. Problem-solving: Demonstrated ability to address customer inquiries and resolve issues effectively. Interpersonal Skills: Ability to build and maintain strong client relationships. Organizational Skills: Capacity to manage multiple tasks efficiently and prioritize work. Teamwork: Ability to work collaboratively with other team members in a dynamic environment. Tech Literacy: Familiarity with basic computer applications and customer relationship management (CRM) software.

Under general supervision, performs a variety of specialized and custom tasks to provide administrative support for a team of sales professionals. Maintain confidentiality of Sales, Marketing, Client, and proprietary information and data in all communications. Position requires in-depth knowledge of Sales and Marketing administrative and operational policy and procedure and general business practices and procedures. Skills, Education and Experience: High School diploma or General Education Degree (GED) required, & 2 years work related experience. Associate's degree or Bachelor's degree in Marketing and Graphic Design a preferred. Minimum 2 years related work experience to include Real Estate Brokerage or Sales and Marketing Advanced Microsoft Office Suite, PowerPoint, Excel and Internet research skills Demonstrates administrative support skills including appointment scheduling, and ability to compose/proof and edit correspondence and reports Organizational, communication (written, oral, telephone), customer service and strong attention to detail are essential in this position Problem solving, decision-making, and analytical skills required Ability to prioritize, and manage multiple tasks, and meet stringent deadlines WI Broker or RE Sales Persons License required. May perform other duties as assigned. Working Conditions: Normal working conditions with the absence of disagreeable elements Note: The statements herein are intended to describe the general nature and level of work being performed by employees, and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Essential Job Duties: Maintain NMRK brand, product, office, and client messaging and consistency by applying templates to produce marketing materials to include; offering memoranda, broker opinions of value, flyers, proposals, tour books, touch pieces, maps, floor plans, qualification packages, and market surveys. Gather data and materials from Research, GIS, brokers, and broker support teams, and assemble them into cohesive marketing materials. Proof final marketing materials for grammar, cadence, writing style and content accuracy. Ensure that final materials are packaged and delivered to brokers and clients on a timely basis. Review marketing material specifications, and act as point of contact and liaison with centralized marketing, analysis, and research groups to coordinate the completion and submission of financial, marketing, and various client specific property data to incorporate into customized property information packages. Maintain knowledge of deal progress and provide updates to broker deal pipelines. Follow up on occupancy dates and provide revised installment due dates to the A/R team. Prepare and maintain accurate documents to include, Request for Information (RFI's), Letter of Intent (LOI's) and Request for Proposal (RFP's). Update and maintain various information databases to include; client and prospect databases. Respond to outside broker requests. Coordinate mass marketing mailings. Create, maintain and/or purge files and records, including real estate transaction files. Provide informational assistance to clients to include; greeting clients, directing telephone traffic and scheduling appointments and tours. Meet clients at listed properties and conduct tours at the direction of the listing broker(s). Coordinate complex on/offsite meetings and conferences as well as travel arrangements. Prepare, update, collate and package reports as instructed by team. Perform administrative functions and prepare communication as required. Prepare expense reports as required. May perform other duties as assigned.

Customer Service Representative - Shifts available for the following: between the hours of 5:00am and 6:00pm Monday through Sunday. Winter Services, LLC. is looking to fill a seasonal, part-time customer service representative position to work out of our Milwaukee office from November thru April. The ideal candidate will have prior customer service experience and strong verbal and written communication skills. You will be required to answer incoming phone calls and update work orders in our computer system while on the call. You will also respond to customer emails in a professional manner as well as assist with office duties as needed. Responsibilities: Assist customers with inquiries and resolve issues Maintain accurate notes and provide excellent service Manage multiple systems quickly and efficiently Requirements: Customer Service experience Proficiency in computer applications Strong communication skills and a positive attitude Must be reliable Ability to work weekends Multiple Shifts Available from 5 am to 10 pm Monday thru Friday as well as Saturday and Sunday. *The ideal individual would be willing to work additional hours before, during and after storm events. May be required to work one weekend per month. Winter Services is an equal opportunity employer that takes pride in creating a diverse and inclusive workplace. The company complies with all applicable federal, state, and local fair employment practices law. Winter Services strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of age, race, religion, color, creed, disability, familial status, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions), sexual orientation, gender, gender expression, gender identity, genetic information, marital status, national origin, ancestry, veteran or military status, or any other characteristic protected by federal, state, or local law.

Current Employees: If you are currently employed at any of the Universities of Wisconsin, log in to Workday to apply through the internal application process. Position Title:PreCollege Services SpecialistJob Category:Academic StaffEmployment Type:Terminal (Fixed Term) Job Profile:Pre-College Svcs Advising SpecJob Duties: The PreCollege Outreach and Engagement Liaison serves as a key connector between UW Oshkosh, regional schools, community organizations, and families to advance access to higher education for Wisconsin middle and high school students. This position provides direct student advising, coordinates outreach and engagement efforts, and assists with the delivery of DPI-funded PreCollege Programs (including SMARTS, YES, Pulse Medical, Titan Advantage Program, and others). The Liaison plays a critical role in promoting college readiness, ensuring compliance with grant requirements, and supporting recruitment and retention outcomes for participants transitioning to postsecondary education. This position is funded through the Wisconsin Department of Public Instruction (DPI) PreCollege Scholarship Program Grant, supporting UW Oshkosh's PreCollege outreach and engagement initiatives through June 30, 2027, with continuation dependent on future grant renewals. Key Job Responsibilities: Outreach, Recruitment, and Relationship Management Develop and maintain partnerships with K-12 schools, community-based organizations, tribal and faith-based entities, and parents to increase awareness and participation in UW Oshkosh PreCollege Programs. Coordinate outreach presentations, classroom visits, and participation in statewide precollege fairs and DPI events. Serve as a campus liaison for the Wisconsin Educational Opportunity Programs (WEOP), DPI, and other partners supporting student access. Collaborate with UW Oshkosh Admissions and Marketing teams to align PreCollege outreach with institutional recruitment strategies, ensuring consistent branding and messaging. Partner effectively with Academic areas to ensure quality high impact academic/career experiences are includes in the college exposure initiatives. Utilize data-driven approaches to identify and prioritize schools with high percentages of students eligible for free/reduced lunch that are also likely to yield to UWO. Identifies, promotes, and maintains external partnerships to support the pre-college program Provides support in identifying appropriate fields of study, career options, or programs and refers students to appropriate resources Program Coordination and Student Support Assist with the implementation of PreCollege initiatives including residential and commuter programs. Support the guided application and registration process, ensuring completion of DPI PreCollege Scholarship forms and eligibility verification. Plan and facilitate workshops on college readiness, financial literacy, and career/academic program exploration. Provide individualized advising and mentorship to assigned cohorts of students throughout the academic year. Coordinate tutoring and mentoring assignments for college student staff and serve as a mentor/supervisor for 2-4 student assistants. Oversee logistics for college tours, residence hall stays, classroom utilization, and field experiences. Administrative and Institutional Collaboration Collaborate with university departments (Admissions, Academic Colleges, Financial Aid, Residence Life, and Student Affairs) to enhance precollege programming and transition pathways. Represent UW Oshkosh at DPI quarterly meetings and UW System PreCollege gatherings. Contribute to the strategic planning and continuous improvement of PreCollege outreach and engagement strategies. Perform other duties as assigned to advance the university's commitment to college access and success. Leads the implementation of program policies and procedures through oversight of day-to-day activities for program staff and student and community volunteers Grant Compliance, Reporting, and Evaluation Maintain student records and documentation in accordance with DPI audit and record retention standards. Track participation, pre/post assessments, and survey outcomes to evaluate program effectiveness. Assist in preparing mid-year and end-of-year DPI reports, enrollment verification forms (PI-1573A), and final grant documentation. Support budget monitoring, including supply orders, travel reimbursements, and participant support costs as outlined in the DPI-approved budget. Ensure full compliance with DPI grant requirements, performance reporting, and documentation as stipulated in the 2025-2027 funding cycle. Department: Admissions Compensation: Starting at $43,888 and commensurate with experience Required Qualifications: Bachelor's degree from an accredited institution. Demonstrated skills in strong communication, presentation, and relationship-building. Must have a valid driver's license and the ability to become a university authorized driver at the time of appointment. Willingness to travel and work evenings/weekends as program needs dictate. Preferred Qualifications: Bilingual proficiency (Spanish or Hmong). Proven experience with DPI PreCollege Scholarship programs or TRIO, GEAR UP, or similar access initiatives. Demonstrated success in outreach, advising, or student development roles. Proven familiarity with grant-funded program administration and reporting. Demonstrated experience collaborating with K-12 educators, counselors, and administrators. How to Apply: Applicants must submit the following documents using the online application: Resume Cover Letter *Please use your application materials to speak to each of the qualifications for this position as listed above. Be sure to describe your relevant experience and areas of expertise, using specific examples from your work and education history. Applicants must complete all required fields and attach all required documents prior to submitting the online application. All final candidates will be asked to provide names, email contact information, and/or phone numbers for three (3) references, with at least one being from a manager or supervisor, during the interview process. Note: Once you have attached your materials and submitted your application, you will not be able to go into the system and change them. To Ensure Consideration: Applications received by the end of the day on 01/04/2026 are ensured full consideration. Applications received after that date may be given consideration. Application materials will be evaluated, and the most qualified applicants will be invited to participate in the next step of the selection process. Incomplete and/or late application materials may not receive consideration. Contact Information: For questions regarding your application and additional options to apply, contact Human Resources at ********************* or ************. Legal Notices: Reasonable Accommodations UWO provides reasonable accommodations to qualified individuals with disabilities who are employees or applicants for employment. Employment opportunities will not be denied because of the need to make reasonable accommodations for a qualified individual with a disability. If you need assistance or accommodation in applying because of a disability, please contact ****************** or ************. This job announcement and other material on this site will be made available in alternate formats upon request to an individual with a disability. Confidentiality of Applicant Materials UWO is a State agency and subject to Wisconsin's Open Records Law. UWO will not, however, reveal the identities of applicants who request confidentiality in writing except as may be required by Wisconsin's Open Records law. In certain circumstances, the identities of "final candidates" and/or the identity of the appointed applicant must be revealed upon request. CBC & Reference Check Policy All candidates for employment are subject to a pre-employment screening which includes a criminal background check, work authorization, and verification of education. It will also require you and your references to answer questions regarding sexual violence and sexual harassment. Annual Security and Fire Safety Report (Clery Act) For the UWO Annual Security and Fire Safety Reports (i.e., Clery Report), which includes statistics about reported crimes and information about campus security policies, see ************************** or call UWO Police Department, at ************** for a paper copy. UW is an Equal Opportunity Employer Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, disability, status as a protected veteran, or any other bases protected by applicable federal or State law and UW System policies. We are committed to building a workforce that represents a variety of backgrounds, perspectives, and skills, and encourage all qualified individuals to apply.

We have a full-time position available in our Sheboygan Branch for a Member Service Representative. MSR II's are trusted advisors and have exceptional service and sales skills to build loyalty while promoting products and services that benefit the member. MSR II's are dedicated to continually improving their product knowledge, along with their service and sales skills, in order to provide value to our members and prospective members by uncovering needs and recommending solutions. MSR II's actively demonstrate the “Fish Philosophy” principles, our “Creating Member Loyalty” service and sales culture and our “United for You” service promise. They take personal responsibility for outstanding member service while contributing to a sales environment that focuses on either closing sales that benefit the member, or referring them to the appropriate credit union employee for closing the sale. MSR II's are confident and engaged team members who believe in working collaboratively to meet or exceed goals, UnitedOne's mission, strategic objectives, and promote the overall success of the credit union. Minimizes the risk of doing business by using good judgement and ensuring compliance with sound practices, work rules, policies/procedures, laws, and regulations. Protects member and credit union information/data by making confidentiality a priority. Maintains personal responsibility for researching, troubleshooting, and resolving member and internal inquiries efficiently and in a timely manner. Shows accountability by researching and reporting all posting errors, variances, and exceptions. Contributes to a safe environment for members and team members by following security/safety/robbery measures and loss prevention methods. Fosters and demonstrates our “Creating Member Loyalty” service and sales culture, "United for You' service promise, and Fish Philosophy principles to exceed expectations and support the strategic goals of the credit union. Understands that UnitedOne is dedicated to delivering an exceptional member experience that's unlike any other by demonstrating it with every interaction. Takes great satisfaction in helping members develop lifelong relationships with us. Highly skilled in uncovering members' needs and recommending products and services that benefit the member and build loyalty. Demonstrates strong listening skills and the ability to focus, paraphrase, and empathize with others. Determines eligibility for membership, opens/closes accounts and loans, and processes member inquiries. Ensures timely follow up with members to address concerns, thank them for their business, and follow through on quality leads and activities generated through referrals and other sources.Maintains personal responsibility for requests and follows through to resolution in a timely manner. Educates, encourages, and sells members/guests on the use of alternative delivery channels including PTM's/ATM's, Mobile Banking/Mobile Deposit, Bill-Payer, P2P, and other ancillary systems. Demonstrates an enthusiastic, positive attitude, and genuinely enjoys working with people. Fosters a sense of collaboration by proactively assisting co-workers and other departments with requests and tasks as we adhere to the credit union's mission and strategic goals. Utilizes their strong interpersonal skills to work effectively and diplomatically with a diverse group of individuals in various degrees of sensitive, confidential, and sometimes stressful situations. Is motivated, engaged, and excited to achieve goals and initiatives. Skilled at using TIPS action steps, as required to originate and close loan applications. Offers all loan protection products consistently to each eligible applicant, outlines product benefits as a means to allow members to make an educated, well informed decision. Actively participates in skills practice sessions, service and sales meetings, coaching sessions, team meetings, and other opportunities to continuously build skills and strategize methods for success. Holds themselves accountable for meeting or exceeding established goals and initiatives and proactively utilizes tools and other planned activities to drive performance results. Demonstrates reliability through regular and consistent attendance, meeting deadlines, and being responsive to the needs of others. Monitors branch activity by actively using telephone and lobby queues to minimize wait times and ensure goals and service standards are met. Assists with a wide variety of member services including consumer loans, credit cards, opening/closing accounts, account assistance and other requests while using the credit union's CRM and other tracking systems to document information. Ensures timely follow up with members to address concerns, thank them for their business, and follow through on quality leads and activities generated through referrals and other sources. The above list of duties is not meant to be all inclusive, and other duties may be assigned, as necessary. Cultivates community awareness and supports the credit union's community involvement and business development efforts. Serves as an active member of the community by volunteering and participating in community events on behalf of UnitedOne Credit Union and promoting the benefits of membership. Requirements Experience 2-5 years of similar or related experience, including preparatory experience. Must demonstrate exceptional service and sales skills that provide value to our members. Must maintain confidentiality and be meticulous, security conscious, and pay close attention to details. Education/Certifications/Licenses High school degree or GED required. Interpersonal Skills A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations and explanations with customers, direct and indirect reports and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating and/or advising others on matters of significance. Other Skills Must comply with applicable laws and regulations. Must create and maintain a clean, neat, pleasant work environment by maintaining a professional appearance (i.e. dress, posture, attitude, etc.) positive outlook and behavior towards internal and external members. ADA Requirements Physical Requirements Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 25 lbs. Must be capable of climbing/descending stairs in emergency situation. Must be able to operate routine office equipment including telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Working Conditions Must be able to routinely perform work indoors in climate-controlled shared work environment with moderate noise. This position also includes going outdoors periodically to fill and maintain financial equipment. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be able to use basic math skills and spell accurately up to a high school graduate level. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of member service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

At Planet Fitness, we pride ourselves in creating a culture that empowers people to live a healthy lifestyle. Our goal is to assist our members and our employees to reach their full potential. We are currently looking for a high energy individual with a passion for helping others and a drive to succeed to join our team! The Member Services Representative is responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Why Planet Fitness? Each of our employees receive: Complimentary Black Card Membership Company Facilitated Training Advancement Opportunities Rewards and Recognition Programs Essential Duties and Responsibilities Greet members, prospective members and guests, providing exceptional customer service. Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. New member sign-up. Take prospective members on tours. Facilitate needed updates to member's accounts. Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed. Assist in maintaining the neatness and cleanliness of the club. Qualifications/Requirements Customer service background preferred. Basic computer proficiency. A passion for fitness and health. Upbeat and positive attitude! Punctuality and reliability is a must. Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. Strong listener with the ability to empathize and problem solve. Demonstrate diplomacy in all interactions while using appropriate behavior and language. High School diploma/GED equivalent required. Must be 18 years of age or older. Physical Demands Continual standing and walking during shift. Continual talking in person or on the phone during shift. Must be able to occasionally lift up to 50 lbs. Must be able to frequently bend, reach, and kneel in order to complete cleaning tasks throughout the club. Will occasionally encounter cleaning chemicals during shift. Pay & Benefits Potential of up to three raises per year Great career advancement opportunities Insurance benefits for full time staff 401k benefits based upon eligibility

Position Description: This position is responsible for sales activities from lead generation through the project management process. Develop and implement agreed upon Sales and Marketing Plan which will meet both personal and business goals of expanding customer base in the marketing area. Work with the center's management and support teams for the achievement of customer satisfaction and revenue generation. Core Responsibilities: Serve as first point of contact for walk-in, email, E-commerce and telephone customers. Understand the sales process enough to consult with customers to determine project needs and solutions. Follow up on new leads and referrals resulting from telephone, marketing and email activity. Delegate customers that require site surveys to either Outside Sales person or installer Prepare estimates and establish/maintain estimate follow-up procedures. Enter work orders and manage project from the beginning to completion Contact customers within 3-5 days or order pick-up/delivery to confirm customer satisfaction. Identify and resolve customer satisfaction issues. Communicate with customers on order status and changes the production schedule. Develop annual sales plan with Franchisee or Center Manager, detailing activities to follow during the fiscal year. Demonstrate the ability to carry on a business conversation with customers and decision makers. Consultatively sell and make recommendations to prospects and clients using various products and Brand Standards. Identify sales prospects and contact these using a “drill down” and “share of wallet” concept. Develop and maintain a database of qualified leads through referrals, telephone canvassing, direct mail and email. Develop a complete understanding of pricing and proposal models. Maintain an attractive retail environment (clean, organized and functional). Support center Franchisee or center manager as needed with reports, close-out, invoices, and daily, weekly and monthly paperwork. Assist in the implementation of company marketing plans as needed. Adhere to all company policies, procedures and business ethics codes. Assist in collection of account receivables. Daily account reconciliation Compensation: Hourly pay plus monthly production bonus Simple IRA Health Insurance Compensation: $14.00 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Job Details Milwaukee, WI Meridian, ID; Hillsboro, OR Full TimeDescription The primary responsibilities of the Customer Service Representative are to provide outstanding customer service, sales and administrative support to the Sales Team by processing orders, effectively resolving customer issues and supporting the Sales team as needed. Collaborates with Sales Team to understand and build lasting relationships with our customers. POSITION DUTIES AND RESPONSIBILITIES: Provides exemplary customer service-- including researching customer request to provide quotes, process orders, request layouts and files, and retrieves any additional information to complete orders. Upholds company standard by responding to customer's inquiry in a timely manner. Maintains understanding of MSI pricing, products, product usage and procedures. Provides product information to customers consistently emphasizing MSI's value proposition. Proactively communicates with customer to ensure all commitments and obligations for the customer are met and/or exceeded throughout the project/order and provides ongoing support to ensure that needs are met. Responsible for problem resolution that meets and exceeds customer expectations. Creates and maintains complete and accurate customer information, files, and layouts. Additional duties as assigned. Qualifications High School Diploma or GED and/or equivalent experience. Minimum of 2-3 years prior customer service experience. Strong demonstrated competence in proactive problem solving. Takes initiative and can handle multiple priorities at any given time. Proficient in MS office products. Solid Excel skills are preferred. Exhibit above average organizational skills, multitasking skills and can recognize and deal appropriately with priorities. PHYSICAL DEMANDS AND WORK ENVIRONMENT: There is little risk of injury. Work hours are generally during normal business hours and average 40 hours a week. May require some additional hours when production demand is at high levels. Equal Opportunity Employer, including Veterans and Individuals with Disabilities.

Job DescriptionDescription: The GREAT STATE TEAM is seeking a Healthcare Customer Service Representative to work on-site at our clients office in Menomonee Falls, WI. As a Healthcare Customer Service Representative you would act directly in clients' names to provide information to patient/account holders, resolve billing and payment issues, process financial assistance applications, and collect payment in order to support client and public alike. The On-Site Healthcare Customer Service Representative works on-site at the client office, having face to face contact with patients and clients, using the telephone and company computer systems and client software to accomplish their daily tasks. **Veterans and Military Spouses Encouraged to Apply** Primary Duties and Responsibilities: Makes and answers calls in the name of the client in order to resolve billing and payment issues utilizing establish work queues and call pools as necessary Has face to face contact with patients in order to resolve billing and payment issues, and answering questions regarding the financial assistance process Responds to requests for information by patient/account holders in a professional, thorough, explainable manner Acts to gain payment or arrangement of payment on behalf of the client as appropriate Follows client-specific protocols and policies when carrying out duties Investigates and responds to client enquiries as needed Enters and monitors payment arrangements Enters and updates data and dispositions regarding patient accounts accurately and on a timely basis Sends and processes correspondence in a complete, accurate and timely manner Adhere to all FDCPA, FCRA, HIPPA and other applicable laws Adhere to SCSI policies and procedures, including those outlined in the Employee Handbook, Training Manual, and as directed by Training and Management Participate in training, department and company meetings as required Verifies balances and other patient account data with clients as needed Handles client and account holder correspondence with accuracy, timeliness and according to protocol Troubleshoots and resolves accounts in assigned dispositions, i.e. 3REV, 3NEW, 3RMI, 3FQA, etc. Clearly communicate with management regarding problems and opportunities for resolution on a timely basis Represents State Collection Service, Inc. its internal and external customers, and fellow employees in a professional manner with dignity and respect Utilizes company and client information systems successfully to gain results as a part of daily duties Evaluates accounts for charity programs or long-term payment arrangements Pre-qualifies patients for financial assistance Additional Duties and Responsibilities: Completes special projects or other work duties as assigned Participates in the resolution of client issues and nonconformities as needed Will assist others within the department as requested Represents SCSI via professional and ethical standards of work, and communication consistent with the mission and management policies of the company Ensures all activities are within company quality and compliance standards, as well as client-specific protocols Qualifications, Skills, and Experience: 1+ years experience working in Health Care, Insurance, Call Center, or Customer Service functions where contact with the public was a part of daily duties Knowledge/experience of medical terminology, patient billing, healthcare insurance and/or healthcare administration preferred Personal Computing skills, including MS-Word, MS-Excel, MS-PowerPoint, MS-Outlook, Internet, and keyboarding Ability to enter and update data on company and client systems in an accurate, timely manner Ability to work successfully in a fast-paced, deadline-oriented environment Strong organization skills. The ability to work on multiple tasks simultaneously Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires Ability to work successfully and cooperatively within a team-based environment Articulate written and verbal communication skills Focus upon customer service and deliverables Significant attention to detail Bilingual candidates will provide additional support for bilingual calls Wage: $17.00/hr + bonus We Offer a Comprehensive Benefits Package: Competitive benefits include Health, Dental, Vision, Life and Disability Insurance, 401K w/employer match, and HSA/Flexible spending accounts Paid time off starting at 90 days and annual profit sharing 7 Paid Holidays - Thanksgiving, Christmas Day, Christmas Eve, New Year's Day, Memorial Day, Fourth of July, and Labor Day Family Friendly Events Wellness Programs/Gym Reimbursement All necessary equipment and technical support provided * Benefits eligibility is dependent upon FTE Status and Position *All offers of employment are contingent upon successful completion of a criminal background check and references. Your next great career move could be a click away. Apply now! State Collection Service is an Equal Opportunity Employer . All qualified applicants will be considered for employment regardless of age, race, color, creed, religion, sex, sexual orientation, national origin, ancestry, marital status, disability, military or veteran status, or any other classification protected by applicable law. By following the link to apply, you are acknowledging that we have permission to contact you via phone, text or email to communicate with you regarding this position.Requirements: