Post job

Member service representative jobs in Union, NY

- 206 jobs
All
Member Service Representative
Customer Service Representative
Customer Representative
Associate, Member Services
Service Representative
Finance Service Representative
  • Customer Representative Kirkwood

    Iberdrola

    Member service representative job in Binghamton, NY

    Job Info - Union: NYSEG Customer Representative - Kirkwood Number of Positions: 10 Hours: 8.5-hour shift between the hours of 7AM - 7PM Starting Hourly Rate: $27.38 Are you interested in a career as a customer service representative at NYSEG? This position will give you exposure to the evolving energy industry working independently and in a team setting. As a Customer Service Representative (CSR) you will handle all phases of customer inquiries received by telephone, correspondence (written, email, and chat); and process applications for service and extension of facilities. You will respond to customer inquiries and complaints (bill payment, usage inquiries, account updates, service, credit and collections) in a customer focused manner. All CSR employees will respond to inbound service emergencies; this position requires strict attendance in a storm role. Responsibilities * Resolves customer problems and complaints utilizing established procedures and policies, which include regulatory guidelines. Records entries of customer transactions into set operating systems. * Provides account information to customers and explains bill service policies and customer rights. * Conducts credit and collection work as necessary, including deposits, and final/charge off collection. Performs evaluations, and investigates, analyzes, and resolves, where possible, billing problems. * Initiates service orders, Work Management System (WMS) orders, and performs associated action as requested. * Ability to work with limited supervision and escalate complex cases as necessary. * Other customer service duties as required, including operation of a two-way radio. Skills and Requirements * High School Diploma/GED equivalent. * Associate degree, BA/BS in related field of study is preferred. * Good communication skills, both oral and written, with strong customer service orientation. * Able to coordinate multiple tasks for multiple customers in a fast-paced environment. * Strong problem-solving skills. * Able to work flexible schedule, as well as be available during storm/emergency situations. * Works well within a team. * MS Office skills. * Must be pre-qualified for this position. Applicants may take pre-qualification test at the time of posting. * This is a Union position with a probationary period. Company: NY STATE ELECTRIC & GAS CORP Mobility Information Please note that any applicant who is not a citizen of the country of the vacancy will be subject to compliance with the applicable immigration requirements to legally work in that country. At Avangrid we provide fair and equal employment and advancement opportunities for all employees and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, disability, protected veteran status or any other status protected by federal, state, or local law. If you are an individual with a disability or a disabled veteran who is unable to use our online tool to search for or to apply for jobs, you may request a reasonable accommodation by contacting our People and Organization department at ********************. Avangrid employees may be assigned a system emergency role and in the event of a system emergency, may be required to work outside of their regular schedule/job duties. This is applicable to employees that will work in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate functions. This does not include those that will work for Avangrid Power. Avangrid employees may also be assigned a NERC Reliability Standards compliance role supporting Critical Infrastructure Protection (CIP) and/or Operations and Planning (O&P) responsibilities. This is applicable to employees that will work in electric transmission, operations, and cyber security business areas in Connecticut, Maine, Massachusetts, and New York within Avangrid Network and Corporate business areas. NERC Reliability Standards compliance roles and responsibilities may include additional access protections, training, audit engagement, and required evidence retention, and will be communicated by the employee's management. Job Posting End Date: December-29-2025
    $27.4 hourly Auto-Apply 2d ago
  • Member Service Representative

    GHS Federal Credit Union

    Member service representative job in Binghamton, NY

    Description: The Member Service Representative(MSR) is responsible to provide friendly, prompt and accurate service to members by assisting with financial transactions and identifying, educating and selling members credit union products and servcies that would best meet their needs. Essential Functions and Responsibilities: Process transactions with accuracy including but not limited to withdrawals, deposits, loan payments, automated teller transactions, night deposits and mail deposits. Obtain and process information required for the purchase of negotiable instruments including corporate checks. Verify cash when exchanged with members and when sold or purchased from the vault. Inspect checks being deposited or cashed to eliminate risk of loss due to fraud and apply holds when appropriate. Expand products per member. Explain, promote and sell to members GHS products and services such as, but not limited to; new checking accounts, loan products, credit cards, debit cards, and on-line/mobile banking products and services. Efforts and sales should focus and contribute to GHS annual business goals as announced by CEO. Assist member with inquiries relating to, but not limited to opening and closing accounts, product inquiries and credit union service in support of member accounts, IRA administration, CD's, transactions involving multiple savings bonds and deceased member accounts. Balance currency, coin, and checks in cash drawer at end of shift, and calculate daily transactions. Assist other teammates with balancing if necessary. Properly secure cash drawer during and throughout scheduled shift. Follow proper opening and closing procedures each day. Resolve problems or discrepancies concerning member accounts. If needed, refer them to appropriate office or staff May be required to open and/or close the branch under dual control with assigned team member. Perform other duties as assigned Performance Measurement: Performance will be measured on tangible measurable objectives noted above and as assigned as well as demonstrated skills and behaviors. Achievement of personal, team and business goals as established. Adherence and compliance with credit union procedures and policies. This includes but is not limited to content of Internal Controls Policy, accurate cash withdrawals, check cashing procedures, cash drawer security, vault procedures, key security, Bank Secrecy Act, OFAC and other credit union, state and federal procedures, policies and regulations. Prompt friendly, personal and professional service to members and teammates. Make eye contact, smile, provide a welcoming inviting greeting. Measurement of accuracy of transactions, work product and information. Complete assigned training, product knowledge, cross training and sales techniques, and other development activities as assigned. Teamwork with MSR team and other departments. Maintain high level of confidentiality regarding credit union staff and member information. Responsiveness to internal and external correspondence and inquiries. Follow through. Ownership and accountability. Maintain a professional work environment and business like appearance. Requirements: Knowledge, Skills and Abilities: Experience: Must have strong sales experience with meeting goals. Minimum of six months previous teller, cashier or similar related work history. Previous person to person customer service experience. Education: A high school education or GED is required. An Associate Degree is preferred. Interpersonal: This position involves contact with others inside and outside the organization and requires professionalism, courtesy, finesse, tact and diplomacy. This position requires the ability to engage and influence others by building rapport. Must demonstrate clear verbal and written communication. Other Skills: Must be able to operate a 10-key calculator or keypad on keyboard. Computer skills to include Internet research, typing, data entry and knowledge of Microsoft Office applications. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is regularly required to stand or sit, use hands and arms to reach, and hands and fingers to feel. The employee is regularly required to talk, hear and communicate with members. The employee periodically stands, walk, reach, stoop, kneel, crouch or squat and use the stairs. Employees must regularly lift and/or move up to 10 pounds. Periodically lift and/or move 20 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment: Employees are required to contribute to positive work environment and demonstrate the credit union brand of “The Relationship of a Lifetime” by demonstrating GHS Service Standards of customer focus with positivity, personal ownership and accountability, clear and positive communication and responsiveness. Collaboration, consistency, and respect, trust and demonstration of integrity are some of the professional behaviors regularly required. This job description is intended to be a guide and may not be all encompassing or may amend/modify as business needs change.
    $26k-39k yearly est. 11d ago
  • Member Service Associate - Southern NY Region - Binghamton

    Broadview Fcu

    Member service representative job in Binghamton, NY

    If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! ABOUT THE TEAM If you enjoy interacting with people and consistently go the extra mile to meet your customers' needs, then take the next step in your career. In this role as a Member Service Associate, you will welcome members and visitors, while delivering professional and friendly service to meet members' needs and deepen relationships. You will deliver the Credit Union's mission to benefit every member, every time, every day. This role will be assigned to our Front Street Branch; however, you will also support all branch locations within the Binghamton area. WHAT YOU'LL DO Provide outstanding member service, in a professional and friendly manner, to all new and existing members or visitors while fulfilling service needs. Accurately process financial service transactions while maintaining a cash drawer. Act as a first line of defense in detecting and reporting fraud or irregular activities. Advocate and build member relationships by engaging in conversations, asking relevant questions, identifying the right solutions, and making recommendations to deepen the member relationship. Respond to general member inquiries related to general information, products/services, lending, etc. Problem-solve and resolve member issues in a timely manner. Promote awareness and education of self-service resources, including all digital channel offerings. Actively participate in cross-selling initiatives, campaigns, promotions, and events, in support of branch and corporate goals. Seek development opportunities for professional growth by taking advantage of ongoing coaching, job shadowing, mentoring, and training opportunities. Achievement of goals and objectives provided by management. Ensure compliance with all applicable policies, procedures, and regulatory guidelines. LET'S TALK IF YOU Have a High School Diploma (or GED), and customer service experience preferred, or equivalent combination of education and experience. Have excellent interpersonal skills. Are flexible to work out of any location at any time, as business needs dictate. Have the ability to lift at least 10 pounds and stand for long periods of time. TO THRIVE AT BROADVIEW YOU NEED Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint. To be able to operate in a rapidly changing dynamic environment. Excellent oral, written, and auditory communication skills, as well as interpersonal interaction skills. Starting Compensation: $20.00 - 21.00/hr., plus a competitive benefits package Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply. We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class. Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at **********************************
    $20-21 hourly Auto-Apply 21d ago
  • Member Services Representative

    Fitness Holdings-Crunch Fitness

    Member service representative job in Ithaca, NY

    Job DescriptionBenefits: Employee discounts Free uniforms Opportunity for advancement Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitness! Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career minded Membership Sales Representatives that are ready to change lives, be a part of a team and grow personally within a premier organization. With over 45 locations and even more planned, this position offers tremendous opportunity for growth & career advancement. The Membership Sales Representative will be responsible for: Greeting all members and guests with a smile Driving membership sales Building value to have new customers enroll in personal training Touring new or potential members Generating leads through outreach initiatives Collecting outstanding balances from current membership base Checking in members, answer phones, making sales calls Assisting in maintaining cleanliness Creating fun and engaging social media opportunities What We Look For In Our Fitness Professionals: Competitive, someone who wants to win! Outgoing personality, not afraid to put yourself out there! Ability to handle multiple tasks at once Flexible schedule A desire for personal/professional growth and development Team player Organized Be willing to go above and beyond Efficient and effective communication skills The Ways You Benefit: Growth opportunity in a rapidly growing company Free Crunch Fitness membership If youre ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch.
    $26k-39k yearly est. 3d ago
  • Customer Service Representative

    Fenix Parts Inc. 3.9company rating

    Member service representative job in Elmira, NY

    Join the Automotive Revolution at Fenix Parts About Fenix Parts: Fenix Parts isn't just a company; it's an essential part of the automotive recycling revolution. As a leading force in the recycling and resale of OEM automotive parts, we have made our mark in the industry for over 25 years. With a robust network expanding across more than 30 locations in the U.S., we are at the forefront of reducing the environmental impact of auto waste. We thrive on innovation, sustainability, and a commitment to excellence. Why Join Fenix? Our team is expanding rapidly to keep pace with our growth and the increasing demand for price-friendly automotive solutions. We are in search of passionate, skilled individuals who are ready to drive their career forward in a dynamic and rewarding environment. Position Overview: Customer Service As a key player on our team, you'll engage in helping customers with all situations related to their accounts, orders and discrepancies. You will also be tasked with other customer service related duties as they may arise. Job Snapshot: 5-day work week. Handle incoming calls regarding customers selling purchasing parts and or selling their vehicles. Maintain relationships with coworkers and customers Arrange vehicle pickups from customer homes and businesses. Mark and ring out parts Load or Unload parts operating a forklift Maintain awareness of inventory levels and top sales parts Open communication with supervisors to maintain site-specific needs. What We Offer: Competitive Compensation: Attractive earnings with growth potential. Benefits: Comprehensive benefits package including health, dental, and vision coverage, plus 401(k) options. Work-Life Balance: Enjoy a stable day shift schedule Professional Development: Opportunities for advancement in a growing company. Inclusive Culture: Proud to be an Equal Opportunity/Affirmative Action employer. Requirements: High School Diploma or equivalent Excellent computer skills Excellent communication skills Strong math skills Knowledge of auto parts and vehicles Special Invitation: Transitioning military professionals are encouraged to apply. Your skills are highly valued here! Equal Opportunity Employer: We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status. Ready to Make a Difference? Become part of something bigger and help shape the future of automotive sustainability. Apply today to join our amazing team at Fenix Parts and drive forward your career. Together, let's revitalize the way the world views automotive recycling!
    $30k-38k yearly est. Auto-Apply 51d ago
  • Financial Services Representative - State Farm Agent Team Member

    James Rollo-State Farm Agent

    Member service representative job in Endicott, NY

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Training & development Wealth Coach Location: Binghamton, NY Employment Type: Full-Time Company: Jim Rollo Insurance and Financial Services, Inc. About Us At Jim Rollo Insurance and Financial Services, Inc., we empower customers to achieve financial success and create lasting legacies. Our mission is to help clients build, protect, and distribute their wealth. We deliver personalized, hands-on guidance with a commitment to exceptional service. Join our team of passionate professionals dedicated to real service, real results, and real impact. The Opportunity We seek a dynamic Wealth Coach to guide customers in building wealth, managing risks, and planning income distribution for themselves and a legacy for their heirs. This role suits a motivated, customer-focused professional passionate about fostering deep relationships and delivering exceptional service. Key Responsibilities Develop customized wealth accumulation strategies. Assist clients with risk management and wealth protection. Guide clients on creating sustainable income streams and legacy planning. Build and maintain trust-based client relationships with personalized coaching. Educate and empower clients to make confident financial decisions. Collaborate with the Wealth Coach team to deliver holistic solutions aligned with our mission. Qualifications 3+ years in wealth management or related field with proven relationship-building success. Certifications: ChFC preferred; Series 6/63 and 65 a plus. Strong interpersonal and communication skills with passion for client coaching. Expertise in capital accumulation, risk management, income and estate planning. Ability to simplify complex financial concepts for clients. Analytical proficiency with financial tools/software, preferably Money Guide. Customer-centric, empathetic, proactive, and trustworthy. Bachelors degree in finance, economics, business, or related field; advanced degree a plus. Why Join Us? Make a meaningful impact by helping clients achieve financial goals and lasting legacies. Work within a supportive, collaborative culture focused on innovation and customer-first values. Access ongoing training, professional development, and clear career advancement. Receive competitive salary, performance bonuses, and comprehensive benefits. Be part of a firm committed to real people and real service, fostering deep trust with clients. How to Apply If youre passionate about empowering clients to build, protect, and distribute wealth, please send your resume, cover letter explaining your coaching approach, and relevant certifications to Jim Rollo at ****************. Join us and transform lives through exceptional wealth coaching!
    $46k-85k yearly est. Easy Apply 10d ago
  • Member Service Representative (Part-time)

    Corporate America Family Credit Union 3.7company rating

    Member service representative job in Towanda, PA

    Job DescriptionCorporate America Family Credit Union Position Title: MSR - Part Time Reports To: Branch Manager Grade Level: 6 Hiring Salary Range: $16.36/hr - $20.45/hr Primary Responsibilities:Perform member transactions, analyze member requests to determine their financial needs and cross-sell products and services to meet those needs. Assist Branch Manager in controlling delinquency and negative shares. Duties must be accomplished in compliance with federal and state laws and in accordance with the credit union's policies and procedures and with constant attention to CAFCU's creed, vision, mission and goals. Duties and Responsibilities: Perform all types of member financial transactions, including account maintenance. Follow all credit union policies and procedures. Process new accounts, verifying identity and eligibility. Reconcile and balance assigned cash drawer, reporting discrepancies to Senior MSR, Assistant Branch Manager or Branch Manager. Assist with member in person/telephone inquiries and general questions regarding the credit union. Prepare and balance checks received. Process mail, night depository and ATM transactions. Scan correspondence, member files, loan files, etc. Perform new member welcome calls. Complete daily, weekly and monthly reports as assigned. Process check orders and/or plastic card orders. Assist in branch collection and negative shares process. Generate leads for Business Development Officer/Branch Manager and participate in business development activities. Must be willing and able to sell credit union services that provide the maximum benefit to both the member and the credit union. Resolve member problems, obtain information, research records and follow up on details to resolve matters to members' satisfaction. Assist Branch Manager in achieving corporate and branch goals and objectives. All other duties as assigned. Qualifications: High school graduate. Minimum one year of cash-handling experience or experience as a teller/MSR in a credit union or related field. Excellent math, written and verbal communication skills. Limited travel may be necessary. Benefits: Health, Vision, Dental Insurance Long-term Disability Insurance Critical Illness Life Insurance 401(k) match Profit sharing PTO Flexible Spending Account Tuition Reimbursement Pet Insurance Commuter Benefit While performing the duties of this job, the employee is frequently required to sit, view information on a computer screen, and talk or hear. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $16.4-20.5 hourly 18d ago
  • Deskside Service Representative

    Procom Consultants Group 4.2company rating

    Member service representative job in Horseheads, NY

    Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Deskside Service Representative - On behalf on our client in the Oil and Gas industry, Procom Services is looking for one Deskside Service Representative (DSR) provides consistent, high quality service ensuring a positive client experience when using IT services. The DSR is responsible for communicating and assisting clients with IT related issues and requests, including hardware and software, mobile devices, remote access and meeting/conference rooms. Deskside Service Representative Job Details Provide effective support to the company environment, including (but not restricted to) the following tasks: Assist clients with IT related issues by either visiting their desk or by using remote tools Perform hardware and software installs, move add and changes (IMAC) Remedial training for end users Troubleshooting hardware and software issues on workstations, laptops and personal technology devices running Windows and Apple operating systems Support and configure Operating Systems (Vista, Windows 7, Mac, iOS) Support COTS (MS Office 2010, MS SharePoint, Webex, Internet Explorer) and business specific software Support and configure Mobile Devices (iPhone, iPad) Support stand alone and network printers, including print queues, if required Meeting/Conference Rooms Supporting conference room audio and video equipment Pre-meeting and in-room conference room testing and support of audio / visual equipment as needed Onsite support of internal and external meetings and Events Collaborate with Service Delivery Representatives (SDR) on tickets which are close to breaching SLA to ensure action is taken Hands and eyes support for on-site server and network devices, if required Invoking other necessary key processes (e.g. Incident, Change) with defined input Assist in developing operational standards/procedures Identify and recommend of areas of possible improvement and automation Partake in small projects and tasks, if required On-call availability, if required Deskside Service Representative Mandatory Skills 3+ years experience in IT Desk Side Customer Services Must communicate clearly, courteously and professionally (both verbal and written) Installation and working knowledge of a variety of software applications and ability to learn in house applications Strong skills associated with bridging technical problems that cross functions, such as understanding cause and effect and root cause relationships for complex IT problems Knowledge of Windows networking fundamentals including routing, TCP/IP, DNS & DHCP Familiarity with emerging end user technologies (i.e. Phones, iPads, Android based phones) Windows Vista and Windows 7 experience Proficient with Office 2010 Must have a “can do” attitude Strong knowledge of supporting services and all that it entails (client, delivery, etc.) Excellent multi-tasking and organizational skills ITIL V3 Foundation awareness Experience working within a multi-vendor sourcing environment and interacting at all management level with various internal teams Proven knowledge of and adherence to information sharing and best practices Deskside Service Representative Nice to Have Skills · Some experience working in an Oil and Gas environment would be nice to have Deskside Service Representative Start Date February 2016 Deskside Service Representative Assignment Length 6 month + Contract Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
    $38k-52k yearly est. 19h ago
  • Member Service Representative - Wysox, PA FLOAT

    Visions Federal Credit Union

    Member service representative job in Towanda, PA

    About Us We're in the business of people helping people and you can help us change lives just by working here. Whether it's helping a member make a transaction, buy their first home, or improve their financial wellness one step at a time - you have an impact on their lives just by working here, no matter what your position may be. Work with us - and be part of something bigger than banking. In exchange for your time and talents, we offer generous benefits. After all, you make us awesome, so we take care of you with things like… Pension Plan, 401k Plan with company match Excellent health benefits Flexible Paid Time Off (PTO), Volunteer Time Off (VTO), and Wellness Time Off (WTO) 10+ paid holidays per year Lifestyle Spending Account stipend for wellness, caregiving, or personal expenses such student loans and tuition reimbursement Employee recognition program ...and more! At Visions, we do, and will continue to, treat all of our employees fairly and with complete respect, regardless of race, ethnicity, gender, and any other differences. We strive to celebrate the diversity of our employees, as they are part of the fabric of this great credit union. Title of Position: Member Service Representative Position Type: Full-Time. Regular shifts include Monday to Friday 8:15am to 5:15pm with rotating Saturday shifts 8:30AM - 12:30PM. Compensation Range: $18.00/hr. - $ 22.00/hr. *Hiring rates may be dependent on a number of factors, including years of directly related work experience, education, geographic location or special skills* Location: Position is on-site at our Wysox Branch located at 232 Ennis Lane Bradford Towne Centre, Towanda, PA . Position will provide coverage to our Sayre Branch which is located 2121 Elmira St, Sayre, PA, as needed. At this time, Visions Federal Credit Union will not sponsor a new applicant for employment authorization or offer any immigration related support for this position. Responsibilities/Duties: Prioritize member demands while providing impeccable member service by greeting members warmly, addressing inquiries and resolving concerns promptly and courteously. Guide members to specialized team members for further assistance or services as needed. Complete all assigned educational courses and tests, within required timeframes and passing scores to include product knowledge. Identify opportunities and recommend products and services to members, to align with their financial needs and aspirations. Conduct cash handling and transaction processing accurately, adhering to established procedures and regulatory guidelines. Verify member identification and authorization for transactions to safeguard against fraud and unauthorized access. Provide departmental back-up coverage as needed. Respond effectively to changing ideas, responsibilities, expectations, trends, strategies, and other processes. Demonstrate a commitment to diversity, equity, inclusion, and belonging through continuous development, modeling inclusive behaviors, and proactively managing bias. Perform other duties needed to help fulfil our mission, drive our strategy, and support our organization's values. Minimum Qualifications & Experience: High school diploma with 1-3 years of related experience. Proficient in the Microsoft Office Suite programs. Proficient with standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines, PCs, etc. Visions remains committed to the aspects of diversity and inclusion and will consider alternative education and experience. Preferred Qualifications & Experience: An associate degree preferred. Previous customer service or sales experience. We're more than banking. You can be, too. #ClaimYourSeat
    $18-22 hourly 18d ago
  • Member Services Representative

    Ymcabroome

    Member service representative job in Johnson City, NY

    The YMCA of Broome County is looking for friendly and customer-oriented Membership Services Representatives to join our team. In this role, you will be responsible for providing exceptional customer service to our members and assisting with their membership needs. If you are passionate about customer service and enjoy working in a dynamic team environment, we encourage you to apply for this exciting opportunity. Responsibilities: Responding to member inquiries via phone, email, or in-person Maintaining accurate member information in our database Preparing and processing membership applications Resolving member complaints and issues in a timely manner Providing information on membership benefits and services Assisting with membership renewals and upgrades Collaborating with other departments to ensure member satisfaction Available Shifts: Monday-Friday: 5:30am-9:00am Wednesday-Friday 5:00pm-9:00pm Sunday: 9:00am-4pm Salary: $16.00-17.00 per hour based on experience Job Type: Part-time Benefits: Free YMCA membership at both branches Paid sick time Employee Assistance Program My Better Benefits Employee Discount Program Requirements High school diploma or equivalent 1+ years of customer service experience Excellent communication and interpersonal skills Strong organizational and multitasking abilities Proficiency in Microsoft Office and database management
    $16-17 hourly 6d ago
  • Customer Service Representative - Vestal Veterinary Hospital

    Encore Vet Group

    Member service representative job in Vestal, NY

    Be the first smile they see. The voice they trust. The heart of our front desk. At Vestal Veterinary Hospital, we're more than just a veterinary clinic - we're a team that leads with compassion, connection, and care. We're looking for a Full-Time Customer Service Representative to join us and bring warmth, efficiency, and energy to our front desk. Why you'll love us: * Family & Team First - We treat every pet like family and value every team member like gold, creating a supportive and caring environment. * Cutting-Edge Care with Heart - Our full-service hospital offers advanced medicine and services like wellness care and surgery, all delivered with genuine compassion. * Growth & Teamwork Culture - We believe in building strong relationships, embracing teamwork over ego, and constantly learning and leveling up together. What you'll be doing: * Greeting clients with warmth and professionalism, in person and on the phone. * Scheduling appointments and managing daily workflow. * Answering questions and providing clear, compassionate client education. * Maintaining accurate records and updating patient files. * Supporting the veterinary team with communication and coordination. * Processing payments and checking clients in and out. * Helping to ensure a calm, organized, and welcoming lobby experience. You are... * A people person who loves to create great experiences from the first phone call to the final tail wag. * Organized and detail-obsessed, keeping appointments, records, and communication running smoothly. * A master multitasker who stays cool and kind even during the busiest times. * Tech-savvy and confident navigating digital systems and patient charts. * Calm, clear, and compassionate, especially when pet parents are stressed. * Eager to grow your skills in a hospital that values professional development and team culture. What's in it for you? * Competitive pay, based on experience * Medical, dental, vision, and life insurance (some plans include free outpatient mental health care) * Generous CE allowance + paid CE time * Uniform allowance * Pet care discounts for your personal pets * PTO, floating holidays, parental leave, and military leave * A robust Employee Assistance Program (from finances to wellness and everything in between) * Access to Encore Vet Group's library of training, CE, and career development resources * A 401(k) with up to 5% company match. Want to work somewhere you can grow, belong, and be part of something special? Apply today! Check us out: ***************** Vestal Veterinary Hospital is proud to be partnered by Encore Vet Group - see what that means for you: ***************** Encore Vet Group is a community of veterinary hospitals that share a passion for the profession and a strong commitment to those who provide veterinary care. We are dedicated to a great culture, strong leadership, and high-quality medicine. Veterinary practice success doesn't happen without these key ingredients. Our hospitals maintain the culture and atmosphere of a private veterinary practice while gaining access to collective resources and veterinary business management expertise to help lead their teams forward and shape their future. Whether you're a veterinarian, technician, or support staff, our focus is to support you in doing what you love - caring for animals while advancing your career.
    $31k-39k yearly est. Auto-Apply 60d+ ago
  • Customer Service Rep(03494) - 2104 Grand Central Ave

    Domino's Franchise

    Member service representative job in Horseheads, NY

    Job Description The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact. The Customer Service Representative position is considered an In-store position and CSRs are required to learn other skilled positions within the store, such as: Oven tending, Pizza Topping and Pizza Making. Additional Information All your information will be kept confidential according to EEO guidelines.
    $31k-39k yearly est. 8d ago
  • Customer Service Representative - Teller

    Ny Community Financial LLC

    Member service representative job in South Hill, NY

    Job Description TELLERS / CUSTOMER SERVICE CAREERS Looking for a career close to home? Want to learn how to run a business? CFSC is one of the area's largest financial service providers to the retail consumer financial industry and now has opportunities available in our New York and New Jersey locations. We are actively engaged in high-volume rapid retail growth to significantly increase our best-in-class customer service goals. We offer an innovative mix of financial products and services to help our customers get the cash they need, when they need it. We cash checks, pay bills and process money transfers for the best customers in the communities we serve. You will be part of an enthusiastic and motivated team of financial service professionals, working in a friendly environment with great opportunities and benefits where talented people can get ahead. We have a limited number of FULL TIME positions available. KEY RESPONSIBILITIES: Provide superior customer service with new and future customers Process financial transactions, including cashing checks & issuing money orders Educate customers on all product offerings Open & close the store (along with our Security team) Perform job according to our policies and procedures REQUIREMENTS: Superior customer service skills Honesty, Enthusiasm, Accountability, Respect & Teamwork High School Diploma or GED Verifiable work history; two years cash handling experience in a retail or banking environment Able to commit to Full Time flexible hours, Monday - Friday with rotating weekends (Saturday & Sunday). Morning, afternoon and evening shifts will rotate each week Must pass Pre-Interview skills test, background check & fingerprinting PREFERRED QUALIFICATIONS: Retail sales experience Banking experience Customer service experience Bilingual (English & Spanish, e.g.) COMPENSATION: Highly competitive starting rate with three salary reviews in first 22 months Paid training from Day One Annual bonus eligibility BENEFITS: Medical and Dental insurance Disability coverage Company-paid Life Insurance, AD&D Paid Time Off first year Bonus Eligibility COMPANY-MATCHED 401(K) PLAN Career opportunities (Store Manager, Regional Manager, Executive Staff) We are looking for talented people who are committed to their own success, and we only hire the best. If you want a career in the retail consumer finance industry with a successful company that offers highly competitive compensation, benefits and advancement opportunities we want to hear from you! Our people aren't Average; They're AWESOME! Your future is waiting! CFSC is an Equal Opportunity Employer
    $31k-40k yearly est. 22d ago
  • Member Service Associate - Southern NY Region - Binghamton

    State Employees Federal Credit Union 3.3company rating

    Member service representative job in Kirkwood, NY

    If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! ABOUT THE TEAM If you enjoy interacting with people and consistently go the extra mile to meet your customers' needs, then take the next step in your career. In this role as a Member Service Associate, you will welcome members and visitors, while delivering professional and friendly service to meet members' needs and deepen relationships. You will deliver the Credit Union's mission to benefit every member, every time, every day. This role will be assigned to our Front Street Branch; however, you will also support all branch locations within the Binghamton area. WHAT YOU'LL DO * Provide outstanding member service, in a professional and friendly manner, to all new and existing members or visitors while fulfilling service needs. * Accurately process financial service transactions while maintaining a cash drawer. * Act as a first line of defense in detecting and reporting fraud or irregular activities. * Advocate and build member relationships by engaging in conversations, asking relevant questions, identifying the right solutions, and making recommendations to deepen the member relationship. * Respond to general member inquiries related to general information, products/services, lending, etc. * Problem-solve and resolve member issues in a timely manner. * Promote awareness and education of self-service resources, including all digital channel offerings. * Actively participate in cross-selling initiatives, campaigns, promotions, and events, in support of branch and corporate goals. * Seek development opportunities for professional growth by taking advantage of ongoing coaching, job shadowing, mentoring, and training opportunities. * Achievement of goals and objectives provided by management. * Ensure compliance with all applicable policies, procedures, and regulatory guidelines. LET'S TALK IF YOU * Have a High School Diploma (or GED), and customer service experience preferred, or equivalent combination of education and experience. * Have excellent interpersonal skills. * Are flexible to work out of any location at any time, as business needs dictate. * Have the ability to lift at least 10 pounds and stand for long periods of time. TO THRIVE AT BROADVIEW YOU NEED * Proficiency in Microsoft Office Suite, including Word, Excel, PowerPoint, and SharePoint. * To be able to operate in a rapidly changing dynamic environment. * Excellent oral, written, and auditory communication skills, as well as interpersonal interaction skills. Starting Compensation: $20.00 - 21.00/hr., plus a competitive benefits package Bilingual individuals who are fluent in a second language in addition to English are highly encouraged to apply. We are an equal opportunity employer. We do not discriminate on the basis of race, creed, color, national origin, religion, sex, age, veteran status, disability, genetic information, gender identity, or any other protected class. Broadview FCU is committed to ensuring individuals with disabilities and/or those who have special needs participate in the workforce and are afforded equal opportunity to apply and compete for jobs. If you would like to contact us regarding the accessibility of our Website or need assistance completing the application process, please contact us at **********************************
    $20-21 hourly Auto-Apply 23d ago
  • Powersports Parts Customer Service Representative (Pine City, NY - Elmira Area)

    Curren RV Sales

    Member service representative job in Elmira, NY

    Curren Powersports is a family owned and operated dealer in Pine City, NY. We carry a variety of products including ATVs, SXSs, Motorcycles, Compact Tractors, Utility Trailers, Dump Trailers, Equipment Trailers, Cargo Trailer, and Car Trailers. We have an opening for a Powersports Parts Customer Service representative to help support our growing ecommerce operations. The right candidate has excellent customer service and phone skills and has knowledge of all components used in ATVs and Side-by-Sides. Candidates must have reliable transportation. Must be able to work independently as well as part of team. You will assist local customers in store while also providing support to customers all over the country via phone, live chat, and email. Pay is hourly and based on experience. Essential Job Functions: Provide customer assistance by phone, email, live chat, and over the counter Utilize computers to search diagrams and manuals for the correct part Assist customers with placing orders Assist customers with order issues such as returns, shipping damage, incorrect shipments Ensure a positive relationship with customers continues through friendly, knowledgeable, and helpful staff Assist in warehouse with occasionally stocking shelves, picking and packing orders Assist in parts department with stocking shelves, assisting walk in customers, running cash register (knowledge Compact Tractor or Utility Trailer parts helpful) Ensure the parts department is swept and dusted regularly; ensure that all inventory is fronted and presentable; maintain a clean and organized work area Prepare and process purchase orders Assist in maintaining inventory, pricing, cost, bin locations, etc.; assist in matching vendors invoices with packing slips Conduct cyclical inventories Assist in maintaining website product information (photographing parts, uploading information, editing descriptions) Assist service techs in finding need parts and charging to the repair order Essential Job Skills: Customer Service or Retail Experience Knowledge of ATVs, SXSs, UTVs a must. Knowledge of Trailers or Compact Tractors, a plus! Good understanding of engine and other powersports parts Personable, Good listener, Detail oriented Good sales skills Problem solver Good telephone manner and customer service skills Self-motivated and able to work under minimal supervision Ability to work as an individual as well as part of a team Takes direction well, coachable The ability to read service manuals/schematics/diagrams Intermediate computer skills Able to learn and recognize parts and identify needed replacement parts Able to work most Saturdays (Flexible day off - usually Tue, Wed, or Thr) Prolonged periods of standing, stooping, crawling, and bending May lift up to 50 lbs; May lift heavier objects in team or with assistive devices Benefits: Individual Health, Dental, & Vision Insurance (Family coverage available.) Paid Time Off - Vacation, Holidays, Personal, and Sick 401K Plan with 3% Company Contribution Curren Powersports is family owned and operated Powersports dealership located in Pine City, New York (minutes from Elmira). We are a Top 10 CFMoto USA Dealer and operate the leading CFMoto Parts website in the USA. Our parts department is increasingly shopped by our growing customer base and is key to keeping our expanded service department moving.
    $31k-39k yearly est. 60d+ ago
  • Virtual Customer Service Representative

    Meron Financial Agency

    Member service representative job in Elmira, NY

    Why Meron Financial Agency? Are you working hard but not getting paid what you're worth? Or maybe you're earning well but sacrificing your time, freedom, and peace of mind? At Meron Financial Agency, we believe you can have both: financial success and a life you love. We're not just building careers-we're building leaders, entrepreneurs, and legacies. Whether you're brand new to the industry or a seasoned pro, we'll give you the mentorship, tools, and proven system to help you grow without limits. And the best part? No cold calling. You'll only connect with people who already asked for help protecting their families. Why Agents Choose Us Leads - No chasing, no begging Ownership Pathway - Build your own agency Hands-On Mentorship - Learn directly from top leaders Cutting-Edge Tech & Training - Work smarter, not harder Incentive Trips & Recognition - See the world while being celebrated Partnerships with 60+ A+ Rated Carriers (Foresters, Mutual of Omaha, Transamerica, Americo, and more) The Bigger Picture Performance bonuses and capital opportunities True work-life balance-design your schedule, your way Passive income and long-term wealth-building options A culture where people come first What You Can Expect Commission-Only with uncapped earning potential Average new agents earn $800-$1,200 per policy Part-Time: $50K+ your first year Full-Time: $80K-$300K+ your first year Agency Owners: $200K-$500K+ annually in system-driven income What We're Looking For Driven, coachable individuals who want to make a real impact Must live in the U.S. Must be a U.S. citizen or legal/permanent resident Don't just dream it-build it. Apply today and start creating the freedom, impact, and income you deserve.
    $31k-39k yearly est. 6d ago
  • Member Solutions Representative

    CFCU 3.3company rating

    Member service representative job in Ithaca, NY

    Beginnings Credit Union (Beginnings) is in search of a skilled Member Solutions Representative. This individual will provide prompt, friendly, professional, accurate service to members who contact the credit union using various methods. This person will educate, sell, and refer products and services, highlight promotions, address inquiries, while providing the member with positive experience. The position is hybrid/remote with a requirement to be located within 100 miles of Ithaca, NY. Requirements & Responsibilities: * Provide outstanding service to members through various inbound and outbound channels including phone calls, video calls, email and other channels as developed. * Work efficiently to assist members in a calm, polite, and professional manner. * Responsible for member satisfaction by addressing all financial needs related to products, services, technologies, and transactions with accuracy and in a timely manner. * Resolve member issues and concerns within the position's level of authority and in accordance with Credit Union's policies. * Direct members to the appropriate resource and/ or Supervisor when a solution is outside the scope of the Member Solution Rep I's authority or responsibility. * Successfully completes all training and keeps abreast of company policy changes * Participate in Saturday rotation and works additional hours for special projects. * Meet or exceed sales or referral goals as an individual and collaboratively with the team. * Perform other job duties as assigned by manager. Desired Skills and Experience: * Zero to six months of similar or related experience. * High school education or equivalent. * To provide prompt accurate, and professional service to all members and potential members through multiple platforms. * To be available for member inquiries through various communication methods. * To process member transactions accurately and in accordance with Beginnings policy and procedures. * To maintain a positive attitude and a spirit of teamwork. * To successfully sell and refer credit union products and services. Equal Employment Opportunity: Equal employment opportunity has been and will continue to be a basic principle at the Credit Union. Beginnings provides equal employment opportunities, without discrimination because of race, color, religion, creed, sex, sexual orientation, gender identity or expression, pregnancy, marital status, age, national origin, citizenship, handicap or disability, veteran or military status, political beliefs, victim of domestic violence status, familial status, or predisposing genetic characteristics or status, or any other status protected by federal, state, local or other law. This policy includes, but is not limited to recruitment, hiring, compensation, training, and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, lay-off and termination, and all other terms and conditions of employment. #Beginnings1
    $31k-35k yearly est. 60d+ ago
  • Deskside Service Representative

    Procom Consultants Group 4.2company rating

    Member service representative job in Horseheads, NY

    Procom is a leading provider of professional IT services and staffing to businesses and governments in Canada. With revenues over $500 million, the Branham Group has recognized Procom as the 3rd largest professional services firm in Canada and is now the largest “Canadian-Owned” IT staffing/consulting company. Procom's areas of staffing expertise include: • Application Development • Project Management • Quality Assurance • Business/Systems Analysis • Datawarehouse & Business Intelligence • Infrastructure & Network Services • Risk Management & Compliance • Business Continuity & Disaster Recovery • Security & Privacy Specialties• Contract Staffing (Staff Augmentation) • Permanent Placement (Staff Augmentation) • ICAP (Contractor Payroll) • Flextrack (Vendor Management System) Job Description Deskside Service Representative - On behalf on our client in the Oil and Gas industry, Procom Services is looking for one Deskside Service Representative (DSR) provides consistent, high quality service ensuring a positive client experience when using IT services. The DSR is responsible for communicating and assisting clients with IT related issues and requests, including hardware and software, mobile devices, remote access and meeting/conference rooms. Deskside Service Representative Job Details Provide effective support to the company environment, including (but not restricted to) the following tasks: Assist clients with IT related issues by either visiting their desk or by using remote tools Perform hardware and software installs, move add and changes (IMAC) Remedial training for end users Troubleshooting hardware and software issues on workstations, laptops and personal technology devices running Windows and Apple operating systems Support and configure Operating Systems (Vista, Windows 7, Mac, iOS) Support COTS (MS Office 2010, MS SharePoint, Webex, Internet Explorer) and business specific software Support and configure Mobile Devices (iPhone, iPad) Support stand alone and network printers, including print queues, if required Meeting/Conference Rooms Supporting conference room audio and video equipment Pre-meeting and in-room conference room testing and support of audio / visual equipment as needed Onsite support of internal and external meetings and Events Collaborate with Service Delivery Representatives (SDR) on tickets which are close to breaching SLA to ensure action is taken Hands and eyes support for on-site server and network devices, if required Invoking other necessary key processes (e.g. Incident, Change) with defined input Assist in developing operational standards/procedures Identify and recommend of areas of possible improvement and automation Partake in small projects and tasks, if required On-call availability, if required Deskside Service Representative Mandatory Skills 3+ years experience in IT Desk Side Customer Services Must communicate clearly, courteously and professionally (both verbal and written) Installation and working knowledge of a variety of software applications and ability to learn in house applications Strong skills associated with bridging technical problems that cross functions, such as understanding cause and effect and root cause relationships for complex IT problems Knowledge of Windows networking fundamentals including routing, TCP/IP, DNS & DHCP Familiarity with emerging end user technologies (i.e. Phones, iPads, Android based phones) Windows Vista and Windows 7 experience Proficient with Office 2010 Must have a “can do” attitude Strong knowledge of supporting services and all that it entails (client, delivery, etc.) Excellent multi-tasking and organizational skills ITIL V3 Foundation awareness Experience working within a multi-vendor sourcing environment and interacting at all management level with various internal teams Proven knowledge of and adherence to information sharing and best practices Deskside Service Representative Nice to Have Skills · Some experience working in an Oil and Gas environment would be nice to have Deskside Service Representative Start Date February 2016 Deskside Service Representative Assignment Length 6 month + Contract Additional Information All your information will be kept confidential according to EEO guidelines. Please send your resume in Word format only.
    $38k-52k yearly est. 60d+ ago
  • Member Service Representative

    GHS Federal Credit Union

    Member service representative job in Norwich, NY

    Description: The Member Service Representative(MSR) is responsible to provide friendly, prompt and accurate service to members by assisting with financial transactions and identifying, educating and selling members credit union products and servcies that would best meet their needs. Essential Functions and Responsibilities: Process transactions with accuracy including but not limited to withdrawals, deposits, loan payments, automated teller transactions, night deposits and mail deposits. Obtain and process information required for the purchase of negotiable instruments including corporate checks. Verify cash when exchanged with members and when sold or purchased from the vault. Inspect checks being deposited or cashed to eliminate risk of loss due to fraud and apply holds when appropriate. Expand products per member. Explain, promote and sell to members GHS products and services such as, but not limited to; new checking accounts, loan products, credit cards, debit cards, and on-line/mobile banking products and services. Efforts and sales should focus and contribute to GHS annual business goals as announced by CEO. Assist member with inquiries relating to, but not limited to opening and closing accounts, product inquiries and credit union service in support of member accounts, IRA administration, CD's, transactions involving multiple savings bonds and deceased member accounts. Balance currency, coin, and checks in cash drawer at end of shift, and calculate daily transactions. Assist other teammates with balancing if necessary. Properly secure cash drawer during and throughout scheduled shift. Follow proper opening and closing procedures each day. Resolve problems or discrepancies concerning member accounts. If needed, refer them to appropriate office or staff May be required to open and/or close the branch under dual control with assigned team member. Perform other duties as assigned Performance Measurement: Performance will be measured on tangible measurable objectives noted above and as assigned as well as demonstrated skills and behaviors. Achievement of personal, team and business goals as established. Adherence and compliance with credit union procedures and policies. This includes but is not limited to content of Internal Controls Policy, accurate cash withdrawals, check cashing procedures, cash drawer security, vault procedures, key security, Bank Secrecy Act, OFAC and other credit union, state and federal procedures, policies and regulations. Prompt friendly, personal and professional service to members and teammates. Make eye contact, smile, provide a welcoming inviting greeting. Measurement of accuracy of transactions, work product and information. Complete assigned training, product knowledge, cross training and sales techniques, and other development activities as assigned. Teamwork with MSR team and other departments. Maintain high level of confidentiality regarding credit union staff and member information. Responsiveness to internal and external correspondence and inquiries. Follow through. Ownership and accountability. Maintain a professional work environment and business like appearance. Requirements: Knowledge, Skills and Abilities: Experience: Must have a minimum of six months previous teller, cashier or similar related work history that includes sales, customer service and cash handling skills. Previous person to person, call center or office phone experience preferred. Education: A high school education or GED is required. An Associate Degree is preferred. Interpersonal: This position involves contact with others inside and outside the organization and requires professionalism, courtesy, finesse, tact and diplomacy. This position requires the ability to engage and influence others by building rapport. Must demonstrate clear verbal and written communication. Other Skills: Must be able to operate a 10-key calculator or keypad on keyboard. Computer skills to include Internet research, typing, data entry and knowledge of Microsoft Office applications. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the position, the employee is regularly required to stand or sit, use hands and arms to reach, and hands and fingers to feel. The employee is regularly required to talk, hear and communicate with members. The employee periodically stands, walk, reach, stoop, kneel, crouch or squat and use the stairs. Employees must regularly lift and/or move up to 10 pounds. Periodically lift and/or move 20 lbs. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception and the ability to adjust focus. Work Environment: Employees are required to contribute to positive work environment and demonstrate the credit union brand of “The Relationship of a Lifetime” by demonstrating GHS Service Standards of customer focus with positivity, personal ownership and accountability, clear and positive communication and responsiveness. Collaboration, consistency, and respect, trust and demonstration of integrity are some of the professional behaviors regularly required. This job description is intended to be a guide and may not be all encompassing or may amend/modify as business needs change.
    $26k-39k yearly est. 16d ago
  • Customer Service Rep(03400) - 753 Maple Ave.

    Domino's Franchise

    Member service representative job in Elmira, NY

    The Customer Service Representative is required to handle all aspects of service, including: telephone answering and face to face contact. The Customer Service Representative position is considered an In-store position and CSRs are required to learn other skilled positions within the store, such as: Oven tending, Pizza Topping and Pizza Making.
    $31k-39k yearly est. 17d ago

Learn more about member service representative jobs

How much does a member service representative earn in Union, NY?

The average member service representative in Union, NY earns between $21,000 and $47,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Union, NY

$32,000

What are the biggest employers of Member Service Representatives in Union, NY?

The biggest employers of Member Service Representatives in Union, NY are:
  1. GHS Federal Credit Union
  2. Ymcabroome
Job type you want
Full Time
Part Time
Internship
Temporary