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Member service representative jobs in Valdosta, GA

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  • Customer Service Representative - State Farm Agent Team Member

    Travis Pate-State Farm Agent

    Member service representative job in Valdosta, GA

    Job DescriptionBenefits: Bonus based on performance Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Travis Pate - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist clients with policy changes and updates. Process insurance claims and follow up with clients. Maintain accurate records of customer interactions. QUALIFICATIONS: Strong communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $24k-32k yearly est. 16d ago
  • Customer Service Representative

    New Hire Solutions

    Member service representative job in Thomasville, GA

    Job DescriptionCustomer Service Representative Thomasville, GA | $15.00 - $20.00 / Hour A local insurance company in Thomasville, Georgia is looking for a customer service representative to help with ensuring positive customer relations, input data, take inbound calls, and troubleshoot. This company is well established in the insurance industry and is nationwide. You will be expected to take ownership of your position, completing tasks in a timely manner and treating each customer interaction with care.Responsibilities Ensure all incoming calls are answered within 2 rings Address basic questions and resolve customer concerns through consistent application of our policies and procedures Ensure all policy changes are documented in writing or via audio recording Document all policy-related calls in policy notes Assist customers by taking premium payments through a variety of payment methods Assist agents with commission or policy-related questions Direct customers to the appropriate employees or departments when specialized assistance is required Perform related duties as assigned by supervisor Maintain compliance with all company policies and procedures Other job duties as assigned Education and Experience High School Diploma or GED Required - bilingual, English and Spanish Excellent computer proficiency: MS Office - Word, Excel, Outlook (Preferred) Associate degree Requirements Ability to work independently Positive attitude Exemplary customer service skills Able to carry out assignments to completion Work well under pressure to meet deadlines Excellent verbal and written communication skills A clean drug screen Work well in teams A clean background check Be able to multitask Dress business casual, nice jeans are acceptable Pay attention to details Location: Thomasville, GeorgiaPay Rate: $15.00 - $20.00 / HourSchedule: Monday - Friday, 8:00 a.m. - 5:00 p.m. New Hire Solutions is proud to be an Equal Opportunity Employer and Drug Free Workplace. We Are On A Mission:We seek to be a resource that bridges the gap between the needs of the employer and the job seeker by providing personalized service for each client. We make the job-seeking and hiring process easier, to help companies build a better workplace. We communicate on a personal level to understand the needs of both the job seeker and the employer. We use a variety of platforms and strategies to bring awareness to opportunities throughout Southwest Georgia. Join Our Talent Community Today: ************************************
    $15-20 hourly 10d ago
  • Financial Services Officer

    First Commerce Credit Union 4.2company rating

    Member service representative job in Thomasville, GA

    is to assist First Commerce in fulfilling our Vision Empowering Generations, Transforming Communities. This is achieved through delivering Remarkable Member Service as defined by our Service Standards as well as building and maintaining strong member relationships through identification of member's financial needs and effectively recommending appropriate products and services to meet those needs. The Financial Services Officer creates relationships with members and potential members to become financial partners for life. Originates consumer loans in accordance with established credit union lending policies. Responds to spoken and unspoken member needs and questions concerning all aspects of credit union loan products in person or by telephone. Continually promotes and cross-sells credit union products and services. RESPONSIBILITIES: Drive sales and success through service. Ensure a positive member experience and achieve sales and referral goals through an expanded product set that includes banking, insurance and investment products Build a book of business by proactively seek ways to develop and expand relationships in order to contribute towards financial center and own success Maximize personal productivity by utilizing dedication and drive, insightful listening skills, attention to detail, and adaptability to achieve all levels of member, financial center and personal goals Experience continual opportunities to expand your financial acumen, sales expertise, interpersonal skills, and more Performs all duties of Member Service Representative Interviews loan applicants obtaining the required information, explaining loan options, interest rates, terms, and collateral requirements including ancillary products. Using credit approval guidelines, approves or denies and disburses loans by correctly applying and analyzing credit information while adhering to loan policy. Obtains all documentation required for loan, including requirements for approval. Responds in a consistently courteous and professional manner to inquiries from members and potential members including information related to pending loan requests, current loan rates, terms, and related information. Assists in servicing credit union loans by processing payoff requests, extensions, revolving credit advances, lien satisfactions, loan file correction and adjustments. Balances loan disbursements, transfers and other transactions including GL clearings with data processing totals each day. Continually increases subject matter and product knowledge to successfully explain, refer, originate and complete any product offered by the credit union Facilitates members' use of self-service solutions to enhance their experience and maintain financial center operating efficiency. Other Responsibilities: Performs job duties in accordance with policies established by the Board of Directors under the rules and regulations set by the National Credit Union Administration, the State of Florida, and any applicable State laws for financial centers located in other States. Complies with Reg E, BSA, OFAC, and CIP requirements such as reporting suspicious or unusual activity to manager. Fully supports in actions and words First Commerce's Vision, Mission, Core Values, and Service Standards. Attends meetings timely and as required; reports to work as scheduled and adheres to First Commerce's dress code. Performs other duties as assigned. REQUIREMENTS: Knowledge of credit union deposit and loan products and services to include mortgages as well as ability to promote and cross-sell. Superior communication and interpersonal skills in order to conduct consistently professional and productive interviews with loan applicants which may involve recommending alternatives when credit analysis reveals ineligibility for a loan. Ability to provide consistently courteous and positive member service. Must be able to work a flexible schedule Monday - Friday. EDUCATION AND EXPERIENCE: A minimum of a high school diploma or equivalent. A minimum of 1+ years of full time or equivalent loan servicing, including processing or collections, or 1+ years of Financial Services Representative I New account experience involving cross-selling of products or 1+ years of loan origination experience may be substituted.
    $48k-73k yearly est. 60d+ ago
  • Planet Fitness - Overnight Member Services Representative - Part Time - Valdosta

    Taymax

    Member service representative job in Valdosta, GA

    Valdosta, GA3200 N Ashley St, Valdosta, GA 31602, United States of America Pay : $10.50 - $11.00 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities • Greet members, prospective members and guests, providing exceptional customer service. • Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. Take prospective members on tours. Sign up new members calculating rates and monthly payment amounts. Assist the Club Manager in counting out the drawer as needed. • Facilitate needed updates to member's accounts. • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed. • Assist in maintaining the neatness and cleanliness of the club. Completing daily assigned within first hour of your shift. Helping complete priority cleaning list each day. Completing walk-around and bathroom checks periodically. Helping complete any special cleaning projects as needed. • Other duties and responsibilities based on club needs. Qualifications • Must be 18 years of age or older. • High School diploma/GED equivalent required. • Customer service background preferred. • Basic computer proficiency. • Punctuality and reliability are a must. • Ability to work independently as well as part of a team. • A positive, upbeat attitude and a passion for fitness and health! • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. • Strong listener with the ability to empathize and problem solve. • Demonstrate diplomacy in all interactions while using appropriate behavior and language. Physical Demands • Continual standing and walking during shift. • Continual talking in person or on the phone during shift. • Must be able to occasionally lift up to 50 lbs. • Will occasionally encounter toxic chemicals during shift. Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process. NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group. Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic. Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at ****************** to make an accommodation request.
    $10.5-11 hourly Auto-Apply 60d ago
  • Financial Services Representative

    Worldacceptance

    Member service representative job in Valdosta, GA

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $15 - $19 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $15-19 hourly Auto-Apply 22d ago
  • Customer Service Representative

    Cleaver Brooks 4.5company rating

    Member service representative job in Thomasville, GA

    Cleaver Brooks is looking for a Customer Service Representative to join our team in Thomasville, GA. The Customer Service Representative is responsible for upholding prompt, accurate, and timely attention to customer issues that occur within the normal business environment of Cleaver Brooks. The position holder will assist internal and external customers with offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and related queries. Job Location: Thomasville, GA Schedule: 8am - 5pm, Monday - Friday Basic Function: The Customer Care Representative is an interactive customer solution specialist, focused on problem and conflict resolution. The position holder will be the customer-facing representative for Cleaver-Brooks and the Cleaver-Brooks family of products. offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and other related queries. The candidate must be driven by a passion to help others with problems. An outstanding communicator who can speak with a customer and through inquiries can develop an understanding of the issue, determine an action path to resolve the concern. The candidate will exercise issue ownership, which will be the single point contact for any customer inquiry. From the initial call to final resolution the specialist will coordinate resources and skillsets to resolve the customer's inquiry, once resolved document and elevate the issue to Quality for root cause evaluation and process review. Essential Duties: * Responds to customer inquiries via phone, email, and other communication channels. * Provide insight to customers in reference to orders, quotes, ship dates, service, general technical support, and other topics related to customer inquiries. * Act as a liaison between customers, field sales staff and the internal Cleaver-Brooks staff. * Direct and/or route customers to the appropriate internal resources as required. * Build and maintain strong customer relationships. * Maintain adequate records of customer inquiries, returns, complaints, and errors to ensure proper follow-up can be conducted. * Foster good professional working relationships with all functional teams within Cleaver- Brooks and its operating facilities. * Represent the core ideals and values of Cleaver-Brooks within all customer and field interactions. * Apply intellect, creativity, adaptability, judgment, and management skills to achieve required results. * Ensure duties and company projects are accomplished in an efficient and cost-effective manner. * Support peers and management with internal and external projects. * Adhere to company policies. * Other duties as assigned. * Communicate with other departments on new products and improvements. * Participates in training (formal and informal) to maintain current knowledge of products and service procedures. Qualifications: * Proven Interpersonal and communication skills. * Strong organizational skills through demonstrated ability to multi-task and manage time with good attention to detail. * Demonstrates safety, quality, customer satisfaction and continuous improvement characteristics. With familiarity in ISO9000/9001. * Results-orientation and proven ability to deliver on commitments with minimal supervision. * Ability to work with multi-disciplined teams in a dynamic, fast-paced environment. * Other Duties: As assigned by supervisor. Internal Contacts: Occasional contacts requiring the obtaining or giving of information. External Contacts: Contacts required as a regular part of daily duties involving work of non-controversial nature. Physical Skill and Effort: Work requires a few simple, but rapid, hand operations. Work requires simple, easy muscular movements. Working Conditions and Hazards: Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. Benefits of Being a Cleaver-Brooks Employee: * Competitive salary * Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability * Cash matching 401(k) plan * Employee assistance program (EAP) * Pet insurance * Employee discount program * Tuition assistance * Paid time off and 11 paid holidays Who is Cleaver-Brooks: Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper. By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary. Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you with more details!
    $24k-32k yearly est. 2d ago
  • Customer Service Rep (Thomasville, GA) ONSITE

    Rentokil Initial

    Member service representative job in Thomasville, GA

    Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control and other services across more than 90 countries. We pride ourselves on being a trusted partner to many of the world's leading brands and serve consumer and business customers across multiple industries. We are extremely proud of our legacy of excellence and constantly work to fulfill our mission to "protect people, enhance lives, and preserve the planet." What is this role about? This important role is all about ensuring high levels of customer satisfaction by responding to and resolving customer questions or concerns. What does a "Day-in-the-Life" look like? Our Customer Service Representatives work in one of our fast paced and energetic Customer Contact Centers and have the opportunity to directly interact with our valued customers every day. Inbound customer calls are most often related to topics like pricing, billing and scheduling. Customer retention is a key element, so ensuring customer satisfaction and cultivating long term relationships is also a very important role you would be playing. Here are a few more specifics of what life is like on the job: * Helping ensure customer satisfaction by resolving customer issues/questions related to service, billing or other matters * Documenting customer information and call history information accurately for future reference * Processing orders for new services requested * Maintaining up-to-date knowledge and understanding of features of Terminix products and services, marketing promos, and special offers * Preparing correspondence and coordinating with other functions as necessary to resolve issues What do I need to be successful? * Being a high school graduate/having a GED is a requirement * Prior customer service/call center experience is highly desired, but not required * You enjoy interacting with customers and providing great service * You are good at solving problems and clearly explaining solutions * You thrive in a face paced, high-volume environment * You have strong communication skills - interpersonal and written * You have basic computer skills including having worked with Microsoft Office products * You can type 25+ words per minute Why should I choose Terminix? In addition to being part of a great brand with an exciting future, here are some other highlights of what we offer members of the Terminix Team. * Comprehensive training, all paid by the company * Very competitive compensation program * Opportunities for advancement and career growth - including paths into management level roles * Medical, dental and vision coverage + discounts on Terminix brands * Short/long-term Disability and Life Insurance * Paid time off Disclaimer The above statements are intended to describe the general nature of the work being performed by employees assigned to this classification; they are not an exhaustive list of all responsibilities, duties and skills required for the position. Terminix is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class. Why Choose Us? A career with the Rentokil family of companies can be a professional trajectory filled with opportunity. We pride ourselves on being a world-class team that rewards high performance, and we love to promote from within. We offer competitive pay and many of our roles offer performance incentives. Below you'll find information about some of what we have to offer. All Full-Time Colleagues qualify for the following and Part-Time Colleagues qualify for most benefits after they meet certain criteria. Click here to read more about our Total Rewards Program which includes: Professional and Personal Growth * Multiple avenues to grow your career * Training and development programs available * Tuition Reimbursement benefits (for FT Colleagues) Health and Wellness * Health benefits including Medical, Dental, Vision, Disability, and Life Insurance plus much more * Full-time colleagues are eligible to begin enrollment immediately upon hire with benefits starting on day 1 Savings and Retirement * 401(k) retirement plan with company-matching contributions Work-Life Balance * Vacation days & sick days * Company-paid holidays & floating holidays * A company mindset that prioritizes health, safety, and flexibility We are looking for individuals who want to make a difference where our customers live and work. Is that you? This company is a Drug Free workplace. Rentokil is committed to complying with all Federal, State, and local laws related to the employment of qualified individuals with disabilities. California residents click here to review your privacy rights. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying to this job, you agree to receive initial texts from systems used on behalf of Rentokil North America, Inc., possibly including Workday, Loop, and HireVue. These systems utilize text messages to communicate with you throughout the application, interview, and pre-hire processes. You can set your communication preferences or opt out of text messages from each system at any time following the initial message. Message and data rates may apply.
    $24k-32k yearly est. 8d ago
  • Customer Service Representative

    Cleaver-Brooks Sales and Service, Inc.

    Member service representative job in Thomasville, GA

    Job Description Cleaver Brooks is looking for a Customer Service Representative to join our team in Thomasville, GA. The Customer Service Representative is responsible for upholding prompt, accurate, and timely attention to customer issues that occur within the normal business environment of Cleaver Brooks. The position holder will assist internal and external customers with offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and related queries. Job Location: Thomasville, GA Schedule: 8am - 5pm, Monday - Friday Basic Function: The Customer Care Representative is an interactive customer solution specialist, focused on problem and conflict resolution. The position holder will be the customer-facing representative for Cleaver-Brooks and the Cleaver-Brooks family of products. offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and other related queries. The candidate must be driven by a passion to help others with problems. An outstanding communicator who can speak with a customer and through inquiries can develop an understanding of the issue, determine an action path to resolve the concern. The candidate will exercise issue ownership, which will be the single point contact for any customer inquiry. From the initial call to final resolution the specialist will coordinate resources and skillsets to resolve the customer's inquiry, once resolved document and elevate the issue to Quality for root cause evaluation and process review. Essential Duties: Responds to customer inquiries via phone, email, and other communication channels. Provide insight to customers in reference to orders, quotes, ship dates, service, general technical support, and other topics related to customer inquiries. Act as a liaison between customers, field sales staff and the internal Cleaver-Brooks staff. Direct and/or route customers to the appropriate internal resources as required. Build and maintain strong customer relationships. Maintain adequate records of customer inquiries, returns, complaints, and errors to ensure proper follow-up can be conducted. Foster good professional working relationships with all functional teams within Cleaver- Brooks and its operating facilities. Represent the core ideals and values of Cleaver-Brooks within all customer and field interactions. Apply intellect, creativity, adaptability, judgment, and management skills to achieve required results. Ensure duties and company projects are accomplished in an efficient and cost-effective manner. Support peers and management with internal and external projects. Adhere to company policies. Other duties as assigned. Communicate with other departments on new products and improvements. Participates in training (formal and informal) to maintain current knowledge of products and service procedures. Qualifications: Proven Interpersonal and communication skills. Strong organizational skills through demonstrated ability to multi-task and manage time with good attention to detail. Demonstrates safety, quality, customer satisfaction and continuous improvement characteristics. With familiarity in ISO9000/9001. Results-orientation and proven ability to deliver on commitments with minimal supervision. Ability to work with multi-disciplined teams in a dynamic, fast-paced environment. Other Duties: As assigned by supervisor. Internal Contacts: Occasional contacts requiring the obtaining or giving of information. External Contacts: Contacts required as a regular part of daily duties involving work of non-controversial nature. Physical Skill and Effort: Work requires a few simple, but rapid, hand operations. Work requires simple, easy muscular movements. Working Conditions and Hazards: Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. Benefits of Being a Cleaver-Brooks Employee: Competitive salary Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability Cash matching 401(k) plan Employee assistance program (EAP) Pet insurance Employee discount program Tuition assistance Paid time off and 11 paid holidays Who is Cleaver-Brooks: Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper. By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary. Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you with more details!
    $24k-32k yearly est. 3d ago
  • Underwriting Service Specialist

    Arch Capital Group 4.7company rating

    Member service representative job in Homerville, GA

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Position Summary: At Arch, our operations teams enable the business to grow and scale by providing differentiated service while focused on efficient processes. As an Underwriting Service Specialist, your role is to ensure account service delivery meets and exceeds our customer's expectations. The Underwriting Services Specialist utilizes customer service skills, established processes, and various software applications to ensure Service Level Agreements (SLA's) are met. Under some supervision, the Underwriting Service Specialist works cross-functionally and is responsible for analyzing key pieces of information, determining the appropriate course of action and handling issues. Responsibilities and Accountabilities: Policy & endorsement issuance File documentation and set-up Review account information for data entry into appropriate systems Order, prepare and/or update reports Policy Rating and/or initial entry into rating model Processing of various underwriting transactions and requests Correspond with brokers for information at Underwriter's request Booking/Invoicing Coordinate services with other services units, as needed Other duties and special projects as assigned Required Skills and Abilities: Analytical and problem solving ability Detail-oriented Customer-focused Collaborative and team-oriented Strong communication and organizational skills Education and Experience: Bachelor's Degree preferred 2+ Years experience in same or related field preferred #LI-Remote #LI-JD1 For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. $55,300 - $71,900/year Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. 14400 Arch Insurance Group Inc.
    $55.3k-71.9k yearly Auto-Apply 60d+ ago
  • Customer Service Rep(08897) - 1319 Lakes Blvd Ste A

    Domino's Franchise

    Member service representative job in Lake Park, GA

    Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Additional Information All your information will be kept confidential according to EEO guidelines.
    $24k-32k yearly est. 60d+ ago
  • Customer Service Representative - Quitman

    Burns and Burns

    Member service representative job in Quitman, GA

    This combines commitment to our customers satisfaction with consistent quality service in order to promote professional customer service This performs any combination of light cleaning to maintain commercial establishments in a clean and orderly manner HeShe promotes sanitary as well as safety conditions to prevent contamination and injuries Physical Requirements This position demands good physical health HeShe will be physically required to lift carry walk sit stand push and pull while working a flexible schedule HeShe must be able to move continuously during working hours and be able to lift andor carry up to 25 pounds This position requires standing for long periods of time up to 10 hours a day Duties Greet and serve customers to include accepting creditdebit cards coupons and cash Operate various types of POS devices to process and complete retail sales transactions Assist in inventory control Clean and re stock restrooms Sweep and wet mop interior floors Sweep and pick up litter from exterior sidewalks parking areas and driveway Clean and stock refrigerated coolers Check date codes and front merchandise on gondola shelving and other store displays Clean and re stock gasoline and diesel dispensers and island valets Empty waste receptacles Clean storefront windows and entry doors Clean and re stock boiled peanuts merchandiser if applicable to your store Prepare cook and serve deli food items Brew coffee and tea Clean coffee and tea urns Put away retail inventory and supply deliveries Bag ice to re stock ice merchandiser Clean & re stock fountain area including fountain drink dispenser with BIB syrup & ice Gauge gasoline and diesel fuel storage tanks Tally shift receipts prepare and make safe drops and complete a Shift ReportComplete any task assigned by management Observe and comply with all Burns and Burns Inc policies and procedures This above list is not intended to be all inclusive but merely illustrates the various types of job duties
    $24k-32k yearly est. 60d+ ago
  • Customer Service Representative

    Southern Appliance Sales and Service

    Member service representative job in Tifton, GA

    Benefits: Opportunity for advancement Paid time off Training & development Founded in 2016, Southern Appliance is in search of a Customer Service Rep / Salesperson As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You are responsible for handling service requests and customer complaints. Exemplifying our code of values, you show respect and courtesy to all customers and employees.This position is right for you if you are self-motivated, energetic, and enjoy helping people. Ideally you are driven to provide the highest level of customer service and satisfaction and able to effectively manage a variety of situations on a day-to-day basis.Specific Responsibilities: Receive incoming calls in professional and courteous manner Perform marketing and sales functions to sell additional work and earn business Complete work orders, return customer calls, and respond to customer complaints Perform other duties as needed which may include cross-training in related positions Job Requirements: Minimum two years admin experience Strong written and verbal communication skills Detail-oriented with strong data entry skills Positive Attitude Team player who can work independently Benefits: Benefits package vary by location We are actively interviewing for this position - Apply today and our hiring manager will follow up! Compensation: $500.00 per week As an appliance repair technician, you'll work with anything from dishwashers to microwaves to dryers. In other words, you'll need to be fairly knowledgeable about large appliances, portable appliances, mechanical work, as well as electrical work. You'll deal with more than just appliances, though, as a repair technician, you'll have to deal with people, too. Appliance repair technicians must also have skills in high mechanical aptitude, have impeccable written and verbal communication skills, work adeptly with repair tools, be okay with lifting heavy machinery, and of course, be incredibly skilled in troubleshooting problems. Are you prepared to start your journey toward becoming an appliance technician? If so, look through our open positions using the filters above! This business is independently owned and operated. Your application will go directly to the independent business, and all hiring decisions will be made by the management of said business. All inquiries about employment at this location should be made directly to the location, and not to the United Appliance Servicers Association.
    $500 weekly Auto-Apply 60d+ ago
  • Customer Service Representative

    Cleaver-Brooks 4.5company rating

    Member service representative job in Thomasville, GA

    Cleaver Brooks is looking for a Customer Service Representative to join our team in Thomasville, GA. The Customer Service Representative is responsible for upholding prompt, accurate, and timely attention to customer issues that occur within the normal business environment of Cleaver Brooks. The position holder will assist internal and external customers with offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and related queries. Job Location: Thomasville, GA Schedule: 8am - 5pm, Monday - Friday Basic Function: The Customer Care Representative is an interactive customer solution specialist, focused on problem and conflict resolution. The position holder will be the customer-facing representative for Cleaver-Brooks and the Cleaver-Brooks family of products. offering solutions to account questions, shipping status inquiries, material orders, technical applications, problem resolution, and other related queries. The candidate must be driven by a passion to help others with problems. An outstanding communicator who can speak with a customer and through inquiries can develop an understanding of the issue, determine an action path to resolve the concern. The candidate will exercise issue ownership, which will be the single point contact for any customer inquiry. From the initial call to final resolution the specialist will coordinate resources and skillsets to resolve the customer's inquiry, once resolved document and elevate the issue to Quality for root cause evaluation and process review. Essential Duties: Responds to customer inquiries via phone, email, and other communication channels. Provide insight to customers in reference to orders, quotes, ship dates, service, general technical support, and other topics related to customer inquiries. Act as a liaison between customers, field sales staff and the internal Cleaver-Brooks staff. Direct and/or route customers to the appropriate internal resources as required. Build and maintain strong customer relationships. Maintain adequate records of customer inquiries, returns, complaints, and errors to ensure proper follow-up can be conducted. Foster good professional working relationships with all functional teams within Cleaver- Brooks and its operating facilities. Represent the core ideals and values of Cleaver-Brooks within all customer and field interactions. Apply intellect, creativity, adaptability, judgment, and management skills to achieve required results. Ensure duties and company projects are accomplished in an efficient and cost-effective manner. Support peers and management with internal and external projects. Adhere to company policies. Other duties as assigned. Communicate with other departments on new products and improvements. Participates in training (formal and informal) to maintain current knowledge of products and service procedures. Qualifications: Proven Interpersonal and communication skills. Strong organizational skills through demonstrated ability to multi-task and manage time with good attention to detail. Demonstrates safety, quality, customer satisfaction and continuous improvement characteristics. With familiarity in ISO9000/9001. Results-orientation and proven ability to deliver on commitments with minimal supervision. Ability to work with multi-disciplined teams in a dynamic, fast-paced environment. Other Duties: As assigned by supervisor. Internal Contacts: Occasional contacts requiring the obtaining or giving of information. External Contacts: Contacts required as a regular part of daily duties involving work of non-controversial nature. Physical Skill and Effort: Work requires a few simple, but rapid, hand operations. Work requires simple, easy muscular movements. Working Conditions and Hazards: Normal plant, shop, field or office conditions. From time to time, slightly disagreeable features. Negligible/little or no exposure. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgment, to be proper. Benefits of Being a Cleaver-Brooks Employee: Competitive salary Comprehensive benefits, including medical, dental, vision, maternity support program, discounted virtual physician visits, voluntary medical benefits (Critical Illness, Hospital Care, and Accidental Injury), FSA, HSA, life insurance, short term and long-term disability Cash matching 401(k) plan Employee assistance program (EAP) Pet insurance Employee discount program Tuition assistance Paid time off and 11 paid holidays Who is Cleaver-Brooks: Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler/burner industry due to our unmatched distribution network's ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment. This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper. By applying for this job and providing your mobile number, you consent to receive an initial text message from a Cleaver Brooks Talent Team member. You will have the option to opt out upon receiving the message. Messages may include updates on your application, scheduling initial screenings or interviews, and similar communications. Standard message and data rates may apply, and message frequency may vary. Any salary estimation specified in this job board may or may not be aligned with our organization's pay philosophy. Apply to connect with a Talent Acquisition Partner who can provide you with more details!
    $24k-32k yearly est. 2d ago
  • Planet Fitness - Member Services Representative - Part Time - Thomasville

    Taymax

    Member service representative job in Thomasville, GA

    Thomasville, GA14669 US Hwy 19 S, Thomasville, GA 31792, United States of America Pay : $10.50 - $11.00 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities • Greet members, prospective members and guests, providing exceptional customer service. • Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. Take prospective members on tours. Sign up new members calculating rates and monthly payment amounts. Assist the Club Manager in counting out the drawer as needed. • Facilitate needed updates to member's accounts. • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed. • Assist in maintaining the neatness and cleanliness of the club. Completing daily assigned within first hour of your shift. Helping complete priority cleaning list each day. Completing walk-around and bathroom checks periodically. Helping complete any special cleaning projects as needed. • Other duties and responsibilities based on club needs. Qualifications • Must be 18 years of age or older. • High School diploma/GED equivalent required. • Customer service background preferred. • Basic computer proficiency. • Punctuality and reliability are a must. • Ability to work independently as well as part of a team. • A positive, upbeat attitude and a passion for fitness and health! • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. • Strong listener with the ability to empathize and problem solve. • Demonstrate diplomacy in all interactions while using appropriate behavior and language. Physical Demands • Continual standing and walking during shift. • Continual talking in person or on the phone during shift. • Must be able to occasionally lift up to 50 lbs. • Will occasionally encounter toxic chemicals during shift. About Us Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax's corporate office is located in Salem, New Hampshire. With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone . More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax. NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group. Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic. Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at ****************** to make an accommodation request. Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
    $10.5-11 hourly Auto-Apply 5d ago
  • Underwriting Service Specialist, Marine

    Arch Capital Group 4.7company rating

    Member service representative job in Homerville, GA

    With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠. Responsibilities and Accountabilities Policy & endorsement issuance File documentation and set-up Review account information for data entry into appropriate systems Order, prepare and/or update reports Policy Rating and/or initial entry into rating model Processing of various underwriting transactions and requests Correspond with brokers for information at Underwriter's request Booking/Invoicing/Binding Coordinate services with other services units, as needed Other duties and special projects as assigned Required Skills and Abilities Analytical and problem solving ability Detail-oriented Customer-focused Collaborative and team-oriented Strong communication and organizational skills Education and Experience Bachelor's Degree preferred 2+ Years experience in same or related field preferred #LI-AM3 #LI-Remote For individuals assigned or hired to work in the location(s) indicated below, the base salary range is provided. Range is as of the time of posting. Position is incentive eligible. 56,000 - 72,000. Total individual compensation (base salary, short & long-term incentives) offered will take into account a number of factors including but not limited to geographic location, scope & responsibilities of the role, qualifications, talent availability & specialization as well as business needs. The above pay range may be modified in the future. Arch is committed to helping employees succeed through our comprehensive benefits package that includes multiple medical plans plus dental, vision and prescription drug coverage; a competitive 401k with generous matching; PTO beginning at 20 days per year; up to 12 paid company holidays per year plus 2 paid days of Volunteer Time Offer; basic Life and AD&D Insurance as well as Short and Long-Term Disability; Paid Parental Leave of up to 10 weeks; Student Loan Assistance and Tuition Reimbursement, Backup Child and Elder Care; and more. Click here to learn more on available benefits. Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn't the right fit but you're interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch's Talent Acquisition team. For Colorado Applicants - The deadline to submit your application is: September 15, 202514400 Arch Insurance Group Inc.
    $37k-62k yearly est. Auto-Apply 60d+ ago
  • Client Services Representative

    New Hire Solutions

    Member service representative job in Thomasville, GA

    Job DescriptionClient Services RepresentativeThomasville, GA l $15.00 / Hour We are looking for an organized, detail-oriented, and proactive Client Services Representative. In this role, you will be supporting the Client Services Department at an insurance agency. The ideal candidate will be well-spoken, friendly, intelligent, dependable, flexible, a problem solver and organized. Strong attention to detail is a must, along with proactive follow-up skills.Responsibilities Maintain clients daily eligibility enrollments and changes Printing Identification Cards Daily, Bi-weekly and monthly eligibility downloads Schedule and assist open enrollment for all clients Maintain supply of current service documents Update current company and product information routinely Assist in maintaining information in client relationship database Update client contract information with companies accordingly Prepare and send timely client communications, via mail and/or email Track and report client response to various communications Monthly reporting to clients Requirements High School Diploma/GED Effective time management skills Excellent communication skills Must be a multi-tasker Proficient with Microsoft Office especially in excel. Great attention to detail Solves problems effectively Ability to meet strict deadlines Ability to move 15lbs+ Willing to undergo criminal background check Clean drug screen Location: Thomasville, GAPay Rate: $15.00 / HourSchedule: Monday - Friday 8:00 AM - 5:00 PM New Hire Solutions is proud to be an Equal Opportunity Employer and Drug Free Workplace. We Are On A Mission:We seek to be a resource that bridges the gap between the needs of the employer and the job seeker by providing personalized service for each client. We make the job-seeking and hiring process easier, to help companies build a better workplace. We communicate on a personal level to understand the needs of both the job seeker and the employer. We use a variety of platforms and strategies to bring awareness to opportunities throughout Southwest Georgia. Join Our Talent Community Today: ************************************
    $15 hourly 22d ago
  • Customer Service Rep (03052) - 517 W Base St

    Domino's Franchise

    Member service representative job in Madison, FL

    Customer Service Representative Duties & Responsibilities: We are looking for Customer Service Representatives with hustle, personality and people skills. Customer Service Representatives are responsible for greeting customers, answering phones, providing outstanding customer service. Your job responsibilities would include (but are not limited to): Greeting customers and taking orders with a smile! Operating the cash register and collecting payment from customers. Making consistent products within Domino's Pizza guidelines. Maintaining a clean and organized work environment from our customer's viewpoint. Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards. What are we looking for? A fun and friendly person, who is comfortable talking to strangers. A team player who is punctual and has a positive attitude! You are at least 16 years of age. Pass a Criminal Background check. Additional Information All your information will be kept confidential according to EEO guidelines.
    $25k-33k yearly est. 2d ago
  • Financial Services Officer

    First Commerce Credit Union 4.2company rating

    Member service representative job in Nashville, GA

    The primary purpose of this position is to assist First Commerce in fulfilling our Vision Empowering Generations, Transforming Communities. This is achieved through delivering Remarkable Member Service as defined by our Service Standards as well as building and maintaining strong member relationships through identification of member's financial needs and effectively recommending appropriate products and services to meet those needs. The Financial Services Officer creates relationships with members and potential members to become financial partners for life. Originates consumer loans in accordance with established credit union lending policies. Responds to spoken and unspoken member needs and questions concerning all aspects of credit union loan products in person or by telephone. Continually promotes and cross-sells credit union products and services. RESPONSIBILITIES: * Drive sales and success through service. Ensure a positive member experience and achieve sales and referral goals through an expanded product set that includes banking, insurance and investment products * Build a book of business by proactively seek ways to develop and expand relationships in order to contribute towards financial center and own success * Maximize personal productivity by utilizing dedication and drive, insightful listening skills, attention to detail, and adaptability to achieve all levels of member, financial center and personal goals * Experience continual opportunities to expand your financial acumen, sales expertise, interpersonal skills, and more * Performs all duties of Member Service Representative * Interviews loan applicants obtaining the required information, explaining loan options, interest rates, terms, and collateral requirements including ancillary products. * Using credit approval guidelines, approves or denies and disburses loans by correctly applying and analyzing credit information while adhering to loan policy. * Obtains all documentation required for loan, including requirements for approval. * Responds in a consistently courteous and professional manner to inquiries from members and potential members including information related to pending loan requests, current loan rates, terms, and related information. * Assists in servicing credit union loans by processing payoff requests, extensions, revolving credit advances, lien satisfactions, loan file correction and adjustments. * Balances loan disbursements, transfers and other transactions including GL clearings with data processing totals each day. * Continually increases subject matter and product knowledge to successfully explain, refer, originate and complete any product offered by the credit union * Facilitates members' use of self-service solutions to enhance their experience and maintain financial center operating efficiency. Other Responsibilities: * Performs job duties in accordance with policies established by the Board of Directors under the rules and regulations set by the National Credit Union Administration, the State of Florida, and any applicable State laws for financial centers located in other States. * Complies with Reg E, BSA, OFAC, and CIP requirements such as reporting suspicious or unusual activity to manager. * Fully supports in actions and words First Commerce's Vision, Mission, Core Values, and Service Standards. * Attends meetings timely and as required; reports to work as scheduled and adheres to First Commerce's dress code. * Performs other duties as assigned. REQUIREMENTS: * Knowledge of credit union deposit and loan products and services to include mortgages as well as ability to promote and cross-sell. * Superior communication and interpersonal skills in order to conduct consistently professional and productive interviews with loan applicants which may involve recommending alternatives when credit analysis reveals ineligibility for a loan. * Ability to provide consistently courteous and positive member service. * Must be able to work a flexible schedule Monday - Friday. EDUCATION AND EXPERIENCE: * A minimum of a high school diploma or equivalent. * A minimum of 1+ years of full time or equivalent loan servicing, including processing or collections, or 1+ years of Financial Services Representative I * New account experience involving cross-selling of products or 1+ years of loan origination experience may be substituted.
    $49k-74k yearly est. 7d ago
  • Planet Fitness - Overnight Member Services Representative - Part Time - Tifton

    Taymax

    Member service representative job in Tifton, GA

    Tifton, GA1912 Larkin Road, Tifton, GA 31794, United States of America Pay : $10.50 - $11.00 It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. We are looking for a Member Services Representative to join our team! This position will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities • Greet members, prospective members and guests, providing exceptional customer service. • Handle all front desk related activities including: Answer phones in a friendly manner and assist callers with a variety of questions. Check members into the system. Take prospective members on tours. Sign up new members calculating rates and monthly payment amounts. Assist the Club Manager in counting out the drawer as needed. • Facilitate needed updates to member's accounts. • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Club Manager as needed. • Assist in maintaining the neatness and cleanliness of the club. Completing daily assigned within first hour of your shift. Helping complete priority cleaning list each day. Completing walk-around and bathroom checks periodically. Helping complete any special cleaning projects as needed. • Other duties and responsibilities based on club needs. Qualifications • Must be 18 years of age or older. • High School diploma/GED equivalent required. • Customer service background preferred. • Basic computer proficiency. • Punctuality and reliability are a must. • Ability to work independently as well as part of a team. • A positive, upbeat attitude and a passion for fitness and health! • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations. • Strong listener with the ability to empathize and problem solve. • Demonstrate diplomacy in all interactions while using appropriate behavior and language. Physical Demands • Continual standing and walking during shift. • Continual talking in person or on the phone during shift. • Must be able to occasionally lift up to 50 lbs. • Will occasionally encounter toxic chemicals during shift About Us Taymax Group, LP is a multi-unit franchisee of Planet Fitness, which is one of the largest and fastest-growing franchisors and operators of fitness clubs in North America. Taymax owns and operates over 175 clubs in California, Texas, Pennsylvania, Tennessee, Alabama, Florida, Georgia, and Ontario and the Atlantic Provinces in Canada, and has plans to double its club count over the next 5 years. Taymax is one of the largest and fastest-growing franchisees in the Planet Fitness system, consistently experiencing double digit growth per year. Taymax is backed by Trilantic North America, a New York-based private equity firm managing $9.9 billion of aggregate capital commitments. Taymax has been the recipient of several prestigious awards from the franchisor including Developer of the Year in 2016, 2018, and 2019 and Franchisee of the Year in 2018. Taymax's corporate office is located in Salem, New Hampshire. With more than 2,000 locations, Planet Fitness (NYSE: PLNT) is one of the largest and most popular fitness chains in the world. Planet Fitness possesses a highly recognized brand in the high-value, low-price segment of the market. Its core mission is to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which it calls the Judgement Free Zone . More than 90% of Planet Fitness stores are owned and operated by independent franchisees, like Taymax. NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest in a position with Taymax Group. Taymax Group is an equal opportunity employer in the terms and conditions of employment. We believe in providing an inclusive and diverse workplace environment and welcome talent from all backgrounds and perspectives. Our success is directly related to our people and as a company, we strive to foster an inclusive and diverse environment where we all work toward our common goal; to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. This commitment applies to all candidates and employees regardless of race, color, ethnicity, citizenship, place of origin, creed, religion, age, sex, gender identity, gender expression, sexual orientation, family status, marital status, disability and any other protected characteristic. Taymax Group welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection process. If you are a person with a disability and require accommodation in order to successfully submit an application, please contact Human Resources at ****************** to make an accommodation request. Note to Applicants: We have been made aware of an increasing number of hiring fraud schemes across numerous platforms. Taymax Group never requires advance payments of any kind for computer equipment or any other purpose at the start of employment. Any request for you to provide payment information during the application process is part of a fraud scheme. Further, we recommend that you do not provide sensitive personal information (SSN, DOB, driver's license number) as part of the initial application process.
    $10.5-11 hourly Auto-Apply 2d ago
  • Financial Services Officer

    First Commerce Credit Union 4.2company rating

    Member service representative job in Nashville, GA

    Job Description is to assist First Commerce in fulfilling our Vision Empowering Generations, Transforming Communities. This is achieved through delivering Remarkable Member Service as defined by our Service Standards as well as building and maintaining strong member relationships through identification of member's financial needs and effectively recommending appropriate products and services to meet those needs. The Financial Services Officer creates relationships with members and potential members to become financial partners for life. Originates consumer loans in accordance with established credit union lending policies. Responds to spoken and unspoken member needs and questions concerning all aspects of credit union loan products in person or by telephone. Continually promotes and cross-sells credit union products and services. RESPONSIBILITIES: Drive sales and success through service. Ensure a positive member experience and achieve sales and referral goals through an expanded product set that includes banking, insurance and investment products Build a book of business by proactively seek ways to develop and expand relationships in order to contribute towards financial center and own success Maximize personal productivity by utilizing dedication and drive, insightful listening skills, attention to detail, and adaptability to achieve all levels of member, financial center and personal goals Experience continual opportunities to expand your financial acumen, sales expertise, interpersonal skills, and more Performs all duties of Member Service Representative Interviews loan applicants obtaining the required information, explaining loan options, interest rates, terms, and collateral requirements including ancillary products. Using credit approval guidelines, approves or denies and disburses loans by correctly applying and analyzing credit information while adhering to loan policy. Obtains all documentation required for loan, including requirements for approval. Responds in a consistently courteous and professional manner to inquiries from members and potential members including information related to pending loan requests, current loan rates, terms, and related information. Assists in servicing credit union loans by processing payoff requests, extensions, revolving credit advances, lien satisfactions, loan file correction and adjustments. Balances loan disbursements, transfers and other transactions including GL clearings with data processing totals each day. Continually increases subject matter and product knowledge to successfully explain, refer, originate and complete any product offered by the credit union Facilitates members' use of self-service solutions to enhance their experience and maintain financial center operating efficiency. Other Responsibilities: Performs job duties in accordance with policies established by the Board of Directors under the rules and regulations set by the National Credit Union Administration, the State of Florida, and any applicable State laws for financial centers located in other States. Complies with Reg E, BSA, OFAC, and CIP requirements such as reporting suspicious or unusual activity to manager. Fully supports in actions and words First Commerce's Vision, Mission, Core Values, and Service Standards. Attends meetings timely and as required; reports to work as scheduled and adheres to First Commerce's dress code. Performs other duties as assigned. REQUIREMENTS: Knowledge of credit union deposit and loan products and services to include mortgages as well as ability to promote and cross-sell. Superior communication and interpersonal skills in order to conduct consistently professional and productive interviews with loan applicants which may involve recommending alternatives when credit analysis reveals ineligibility for a loan. Ability to provide consistently courteous and positive member service. Must be able to work a flexible schedule Monday - Friday. EDUCATION AND EXPERIENCE: A minimum of a high school diploma or equivalent. A minimum of 1+ years of full time or equivalent loan servicing, including processing or collections, or 1+ years of Financial Services Representative I New account experience involving cross-selling of products or 1+ years of loan origination experience may be substituted. Job Posted by ApplicantPro
    $49k-74k yearly est. 8d ago

Learn more about member service representative jobs

How much does a member service representative earn in Valdosta, GA?

The average member service representative in Valdosta, GA earns between $17,000 and $38,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Valdosta, GA

$25,000

What are the biggest employers of Member Service Representatives in Valdosta, GA?

The biggest employers of Member Service Representatives in Valdosta, GA are:
  1. Taymax
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