Mystery shopper vs contractor/consultant

Differences between mystery shopper and contractor/consultant duties and responsibilities

Mystery shopper example responsibilities.

• Operate trucks requiring CDL licensure.
• Acquire CDL license in order to drive delivery trucks.
• Create motivational slide show presentations in PowerPoint to be display daily.
• Determine eligible closing cost fees as it relate to a settlement statement (HUD).
• Complete all leasing and maintenance work in Yardi per company guidelines and correct any exceptions report.
• Help restructure the QA department and create new guidelines, and procedures when auditing agents on the phone.
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Contractor/consultant example responsibilities.

• Manage design and development of cloud-base billing application for streamlining payroll and invoicing, as well as offering real-time business analytics.
• Assist PMO in defining project scope, task and budget, collaborating closely with developers.
• Bill and provide appropriate documentation to submit reimbursement for services to appropriate insurance to include Medicaid, Medicare, etc.
• Motivate and ensure SME team member engagement in projects.
• Provide Linux server setup, documentation, and internal support.
• Develop and implement SQL store procedures and DTS packages to process client billing data.
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