Mystery shopper vs information technology technician

Differences between mystery shopper and information technology technician duties and responsibilities

Mystery shopper example responsibilities.

• Operate trucks requiring CDL licensure.
• Acquire CDL license in order to drive delivery trucks.
• Create motivational slide show presentations in PowerPoint to be display daily.
• Determine eligible closing cost fees as it relate to a settlement statement (HUD).
• Complete all leasing and maintenance work in Yardi per company guidelines and correct any exceptions report.
• Help restructure the QA department and create new guidelines, and procedures when auditing agents on the phone.
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Information technology technician example responsibilities.

• Manage and execute project to remotely upgrade VPN clients
• Manage incoming tickets and incidents in remedy and troubleshooting.
• Manage backups, replications and disaster recovery plans of company mission critical servers and database files to ensure redundancy.
• Analyze and maintain OS and domain account information across systems to ensure efficient and security workstations and virtual computing environments.
• Provide implementation coordination, vendor management, and training for voice over IP project (VOIP).
• Work on multiple projects dealing with VMware, server installation, computer repair, web design, and networking.
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