Mystery shopper vs operations associate

Differences between mystery shopper and operations associate duties and responsibilities

Mystery shopper example responsibilities.

• Operate trucks requiring CDL licensure.
• Acquire CDL license in order to drive delivery trucks.
• Create motivational slide show presentations in PowerPoint to be display daily.
• Determine eligible closing cost fees as it relate to a settlement statement (HUD).
• Complete all leasing and maintenance work in Yardi per company guidelines and correct any exceptions report.
• Help restructure the QA department and create new guidelines, and procedures when auditing agents on the phone.
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Operations associate example responsibilities.

• Demonstrate ability to manage and organize clinical setting for patients and families.
• Meet minimum standards for compliance with AML laws and regulations.
• Organize and complete online LTL shipment orders for customers and vendors.
• Create new access, removing access, and act as SME for offshore staff.
• Perform preventative maintenance, as needed, to assist in the achievement of SLA contractual requirements.
• Communicate with LTL, TL carriers regarding billing/invoice, class, re weigh and other discrepancies.
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