Mystery shopper vs operations coordinator

Differences between mystery shopper and operations coordinator duties and responsibilities

Mystery shopper example responsibilities.

• Operate trucks requiring CDL licensure.
• Acquire CDL license in order to drive delivery trucks.
• Create motivational slide show presentations in PowerPoint to be display daily.
• Determine eligible closing cost fees as it relate to a settlement statement (HUD).
• Complete all leasing and maintenance work in Yardi per company guidelines and correct any exceptions report.
• Help restructure the QA department and create new guidelines, and procedures when auditing agents on the phone.
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Operations coordinator example responsibilities.

• Manage processing of all branch transactions involving A/R, A/P, inventory and equipment.
• Arrange regional sales functions, reporting and tracking expenses, including hiring adequate staff and vendors to accomplish target ROI.
• Manage all aspects of design and vendor sourcing to create and deliver SalesForce code, marketing materials and campaigns within budget.
• Manage redesign of SalesForce database and reconfiguration of data and objects to maximize functionality.
• Provide sales support including maintenance of new and existing contracts and track bid projects in CRM.
• Work with the branch/department manager to ensure that information concerning business processes are communicated to other business coordinators in the organization.
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