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Mystery shopper vs operations specialist

The differences between mystery shoppers and operations specialists can be seen in a few details. Each job has different responsibilities and duties. Additionally, an operations specialist has an average salary of $54,752, which is higher than the $50,028 average annual salary of a mystery shopper.

The top three skills for a mystery shopper include customer service, submit reports and evaluation forms. The most important skills for an operations specialist are customer service, logistics, and basic math.

Mystery shopper vs operations specialist overview

Mystery ShopperOperations Specialist
Yearly salary$50,028$54,752
Hourly rate$24.05$26.32
Growth rate-10%
Number of jobs55,650109,181
Job satisfaction3.334
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 57%
Average age4444
Years of experience--

Mystery shopper vs operations specialist salary

Mystery shoppers and operations specialists have different pay scales, as shown below.

Mystery ShopperOperations Specialist
Average salary$50,028$54,752
Salary rangeBetween $26,000 And $94,000Between $35,000 And $85,000
Highest paying City-Washington, DC
Highest paying state-Rhode Island
Best paying company-Coatue Management
Best paying industry-Government

Differences between mystery shopper and operations specialist education

There are a few differences between a mystery shopper and an operations specialist in terms of educational background:

Mystery ShopperOperations Specialist
Most common degreeBachelor's Degree, 49%Bachelor's Degree, 57%
Most common majorBusinessBusiness
Most common collegeNew York UniversityWestern Carolina University

Mystery shopper vs operations specialist demographics

Here are the differences between mystery shoppers' and operations specialists' demographics:

Mystery ShopperOperations Specialist
Average age4444
Gender ratioMale, 28.9% Female, 71.1%Male, 50.6% Female, 49.4%
Race ratioBlack or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%
LGBT Percentage11%11%

Differences between mystery shopper and operations specialist duties and responsibilities

Mystery shopper example responsibilities.

  • Operate trucks requiring CDL licensure.
  • Acquire CDL license in order to drive delivery trucks.
  • Create motivational slide show presentations in PowerPoint to be display daily.
  • Determine eligible closing cost fees as it relate to a settlement statement (HUD).
  • Complete all leasing and maintenance work in Yardi per company guidelines and correct any exceptions report.
  • Help restructure the QA department and create new guidelines, and procedures when auditing agents on the phone.
  • Show more

Operations specialist example responsibilities.

  • Develop and implement VBA scripts to automate tasks in financial reporting.
  • Manage all international A/R functions, reporting, sales, expense analysis and marketing campaigns as well as all royalties.
  • Manage and process 100 FDA electronic and paper submissions including safety reports, new investigator reports, amendments, and protocols.
  • Demonstrate ability to manage and organize clinical setting for patients and families.
  • Personalize and manage a customer SQL network database to consolidate all incoming orders from different marketplaces.
  • Manage a variety of operational tasks for moderately complex securities transactions that require knowledge of vary systems and processes.
  • Show more

Mystery shopper vs operations specialist skills

Common mystery shopper skills
  • Customer Service, 40%
  • Submit Reports, 16%
  • Evaluation Forms, 11%
  • Business Evaluations, 9%
  • Retail Store, 6%
  • Product Quality, 3%
Common operations specialist skills
  • Customer Service, 21%
  • Logistics, 4%
  • Basic Math, 4%
  • PowerPoint, 4%
  • Customer Satisfaction, 4%
  • Operational Procedures, 4%

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