Mystery shopper vs personal shopper

The differences between mystery shoppers and personal shoppers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a mystery shopper has an average salary of $50,028, which is higher than the $32,875 average annual salary of a personal shopper.

The top three skills for a mystery shopper include customer service, submit reports and evaluation forms. The most important skills for a personal shopper are cleanliness, product knowledge, and POS.

Mystery shopper vs personal shopper overview

	Mystery Shopper	Personal Shopper
Yearly salary	$50,028	$32,875
Hourly rate	$24.05	$15.81
Growth rate	-	-
Number of jobs	55,650	357,097
Job satisfaction	3.33	4.5
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 46%
Average age	44	40
Years of experience	-	-

Mystery shopper vs personal shopper salary

Mystery shoppers and personal shoppers have different pay scales, as shown below.

	Mystery Shopper	Personal Shopper
Average salary	$50,028	$32,875
Salary range	Between $26,000 And $94,000	Between $21,000 And $50,000
Highest paying City	-	Linden, NJ
Highest paying state	-	California
Best paying company	-	Shipt
Best paying industry	-	Start-up

Differences between mystery shopper and personal shopper education

There are a few differences between a mystery shopper and a personal shopper in terms of educational background:

	Mystery Shopper	Personal Shopper
Most common degree	Bachelor's Degree, 49%	Bachelor's Degree, 46%
Most common major	Business	Business
Most common college	New York University	University of Pennsylvania

Mystery shopper vs personal shopper demographics

Here are the differences between mystery shoppers' and personal shoppers' demographics:

	Mystery Shopper	Personal Shopper
Average age	44	40
Gender ratio	Male, 28.9% Female, 71.1%	Male, 23.9% Female, 76.1%
Race ratio	Black or African American, 6.4% Unknown, 4.6% Hispanic or Latino, 9.4% Asian, 8.8% White, 70.4% American Indian and Alaska Native, 0.4%	Black or African American, 10.5% Unknown, 5.2% Hispanic or Latino, 15.9% Asian, 5.8% White, 62.0% American Indian and Alaska Native, 0.5%
LGBT Percentage	11%	8%

Differences between mystery shopper and personal shopper duties and responsibilities

Mystery shopper example responsibilities.

Operate trucks requiring CDL licensure.
Acquire CDL license in order to drive delivery trucks.
Create motivational slide show presentations in PowerPoint to be display daily.
Determine eligible closing cost fees as it relate to a settlement statement (HUD).
Complete all leasing and maintenance work in Yardi per company guidelines and correct any exceptions report.
Help restructure the QA department and create new guidelines, and procedures when auditing agents on the phone.

Personal shopper example responsibilities.

Place and stage bags in area for instacart delivery drivers to pick up.
Maintain front-end to ensure store policies for cleanliness and organization are always adhere to.
Maintain floor standards including backroom replenishment and presentation as well as the general appearance and cleanliness of department.
Pick, stage & dispense customer online orders, zone other departments, assist customers with locating product and handle POS.
Receive orders from customers Instacart application.
Perform courtesy task that include locating specific items for customers and bagging groceries.

Mystery shopper vs personal shopper skills

Common mystery shopper skills

Customer Service, 40%
Submit Reports, 16%
Evaluation Forms, 11%
Business Evaluations, 9%
Retail Store, 6%
Product Quality, 3%

Common personal shopper skills

Cleanliness, 16%
Product Knowledge, 13%
POS, 12%
Customer Orders, 9%
Dependability, 8%
Groceries, 8%