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The differences between network support technicians and junior technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a network support technician and a junior technician. Additionally, a network support technician has an average salary of $48,622, which is higher than the $39,417 average annual salary of a junior technician.
The top three skills for a network support technician include troubleshoot, technical support and customer service. The most important skills for a junior technician are customer service, HVAC, and fall protection.
| Network Support Technician | Junior Technician | |
| Yearly salary | $48,622 | $39,417 |
| Hourly rate | $23.38 | $18.95 |
| Growth rate | 5% | 10% |
| Number of jobs | 120,245 | 103,780 |
| Job satisfaction | 5 | - |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 34% |
| Average age | 43 | 42 |
| Years of experience | 2 | 2 |
A network support technician specializes in optimizing a company's information technology (IT) networks for a smooth and efficient workflow. Their responsibilities revolve around addressing issues and concerns, troubleshooting, installing systems, executing upgrades, conducting diagnostic tests, and performing corrective measures as needed. They must also coordinate with staff in developing new IT systems, evaluate existing networks for areas needing improvement, and develop protocols while adhering to the company's policies and regulations. Furthermore, as a network support technician, it is essential to maintain regular network maintenance checks to ensure the security and safety of company data.
A junior technician is responsible for supporting senior technicians on maintaining the efficiency and optimal performance of various hardware and software systems and applications. Junior technicians assist the end-users and employees on troubleshooting inconsistent programs, identifying its complexities, and reporting findings to the management for resolution. They also update the systems' features to increase its operational productivity and maintain system recoveries. A junior technician must have excellent knowledge of the technology industry, as well as a strong command on programming language and system codes, especially on conducting system analysis and installing applications.
Network support technicians and junior technicians have different pay scales, as shown below.
| Network Support Technician | Junior Technician | |
| Average salary | $48,622 | $39,417 |
| Salary range | Between $38,000 And $61,000 | Between $26,000 And $57,000 |
| Highest paying City | Troy, NY | Alexandria, VA |
| Highest paying state | Rhode Island | New York |
| Best paying company | Microsoft | Citi |
| Best paying industry | Technology | Technology |
There are a few differences between a network support technician and a junior technician in terms of educational background:
| Network Support Technician | Junior Technician | |
| Most common degree | Bachelor's Degree, 50% | Bachelor's Degree, 34% |
| Most common major | Computer Science | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between network support technicians' and junior technicians' demographics:
| Network Support Technician | Junior Technician | |
| Average age | 43 | 42 |
| Gender ratio | Male, 89.3% Female, 10.7% | Male, 82.9% Female, 17.1% |
| Race ratio | Black or African American, 9.1% Unknown, 5.1% Hispanic or Latino, 12.7% Asian, 8.7% White, 64.1% American Indian and Alaska Native, 0.3% | Black or African American, 11.6% Unknown, 5.4% Hispanic or Latino, 16.0% Asian, 10.6% White, 56.1% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 9% | 11% |